I fixed this issue by quickly pressing the power button on the battery 3 times and on the 3rd press, hold for 10 seconds. The light should stay green for a bit which means you have reset the computer in the battery. You should then be able to operate equipment. The battery won’t trigger charging unless it’s at or below 25%. So just use all the juice doing wacking or blowing and attempt to recharge. Make sure u store your batteries inside and not in a hot garage. If u experience a power outage from thunder I’ve noticed this problem occurs more often. My batteries are also 3-4 years old and still running fine. After a good reset they run very nice.
This is the right and the best solution !!!!! I found it now and charging my battery ! You save my life!!! My problem was when the battery remains 1bar and put it onto the charger and it is charging then 20 seconds later its shows fully charged on charger but pulling out the batter from the charger it still shows 1bar ! And when i tried your instruction it fully charged ! btw, why the EGO never tells us this resetting the battery thing ?!
@@HS-sr9ww I have absolutely no idea why ego doesn’t have that instruction visible on the battery. I learned how to do it from Reddit. And on the ego site they actually do have some FAQ tips n stuff. lol I’m glad I was able to help you. Hopefully saved you 300-600 bucks 😂
The micro processor needs to be reset. Press & hold on power button for 5-10 seconds. Th power light may or may not blink. Then place battery in charger. If red charger light light’s instead of green charger light probably the fuse inside the case needs to be replaced. iTunes for that process. I had problems getting my 2.5 amh battery to even charge after use. It would show fully charged. A friend told me about the reset process & now battery so far will fully charge. Hope this helps.
It's called "voltage sag". When batteries are under high load their voltage may drop. The higher the discharge rating (C rating) the less prone they are to voltage sag. But after a few seconds of no use, or less use, the voltage should plateau back to a decent level (unless they are completely drained). I think EGO batteries are 18650 batteries, so their discharge rating is relatively low. And smaller batteries struggle with this more than big ones. But completely normal
@@FloridaFamFive Could be not thick enough wires. Wires that are too long. Or a cell could be dead. I think thats whats happening with mine. Which is why I started searching RUclips to see if there was a fix. My big 5Ah battery is reading 2.24v on the multimeter. So I think a cell or a connection is broken. I could easily fix it, But I want the warranty to give me a new battery. Did they make you return the broken battery?
@@FloridaFamFive Just got off the phone with EGO. When you call Press 2. I was on hold for 3 minutes. They gave me an option to keep waiting (Press 0) or have them call back (Press 1). I asked for a call back. They called back, registered my mower, charger, and battery. Did a couple routine checks and then said she was shipping me a new one. I will 100% be opening this battery and checking its connections. Most of the time its 1 dead cell. Or you can even use a lipo battery charger and FORCE power into the battery with Pb (Lead) battery setting. Its dangerous, could over heat, or explode, so you need to be very careful. But I have saved many batteries this way.
@@CyrusHostetler thats great to hear. YES it can be if you don't know what your doing. Let me know what you find out after running some checks on it. Be curious to see if you get it working.
Having the same issue with a string trimmer battery that I've purchased last summer. Fortunately Ego covering the battery under warranty. Was hoping to find an easy fix is case it happens again.
Sorry to hear that. If it's under warranty they will send you a new one out. I know I have a few Ego batters that didn't even make it to but a year or two. I wish this wasn't the case. They make a great product. They do not make a good battery. I have called and talked to mangers bosses and after 3 years they won't give you a new battery. I have talk to them about trying to fix this issue. Ego batteries cost is way to high. You can buy battery with tool for about the same price. I really hope in the years to come that they will fix this issue. I believe it is just the bad wiring job as to why to stop working. This is why beating it on the floor or even taking it apart moving wires around sometimes will make it work. This is not a option for most. I know this might not help. Its great to hear about the things going on with the ego Batteries. We are all in this together.
Couldn't agree more. I think I'm done with Ego. I have a battery that is just a little over three years old (out of warranty). Constantly getting red ring of death. It's a $400 battery. Ego won't do anything about it. You can't even get it serviced. It's just garbage now. Which means to me that Ego's products are just garbage.
By contrast, I have several Ryobi batteries, for trimmers, leaf blowers, and hedge trimmers. A couple of those batteries are now nearly 10 years old and still going strong! Never had a problem with any of them.
As much as I would love to throw it all in the trash I just can't find a product that has that much power. It is never a good feeling that have to buy another tool because of a battery issue. I have been thinking about Amazon battery. People are buying a cheap battery made for ego but its not ego. Maybe try that and see.
I got 5 years and now they just don't even charge ,I go over to Lowe's just now ,they wanted total with tax 189.74 ,I went ahead and had the choice to buy the whole equipment with a battery for same price so I did ,I bought another blower comes with a battery ,now I can't keep buying whole equipment just to have battery's
That's exactly right. You can buy the whole thing and get the battery with it. I wish the batteries were a lot cheaper seeing I'm not buying the whole equipment. I don't need 16 blowers and 16 weed eaters. lol This never made any sense to me.
The older batteries last longer than the newer ones. My older ones from 2017 still going strong and all my newer ones with the segmented charge level indicator lights around the button started doing what this guys did around the 3 year mark. Seems by design if you ask me
It’s new bat but 3 yrs old in January.Charged fine.Use to cut a few branches and says 3 bars but charger says 100%? Jan/21 born date.I think it sat with 2 bars too long in store.Stole the top handle chainsaw kit for $192 on clearance 😅
@@FloridaFamFive shows 54.1v on meter with 3 bars.If it works I’ll use it for awhile lol Checking another 5ah with same date.The 5th bar is taking way longer to charge compared to the new bat. Oh the supervisor said most all power tools on that isle was at least 3 yrs old haha The one I had shows 58.3v
@@FloridaFamFive yah first I heard of issues being new to ego 2 yrs ago.I only buy this stuff on clearance.I mean 200 bucks for a 5ah lol heck anyone can buy an 100ah li bat for 200 😆
Remove the end of the battery. Unplug connector between the end and battery side. Wait 15,20 minutes . Plug connector in assemble end cover. Charge battery. I've done this and now have good battery life. Hope I explained it well enough.
Danmcgrew, what connector are you exactly unplugging? Mines looks like all solder points, a small circuit board for the charging prongs, and what looks loke a solid state circuit behind the button. Could you please elaborate? Fustrated with this battery. Exactly three years as everyone says, and of course i didnt register my product. Dam, sorry can’t download my pictures.
@@masonkoreyasu-do5or I tried this mine didnt work. The side that is the main board for the battery. it can be unplugged. I hope this helps. Let me know if it works. I only tried on battery and figured it didn't work. I have more to try if you get it to work.
I think my dad may have figured out the fix for this problem. There are 3 connectors inside the end cap of the battery and they have silicone rubber all around them. We think that the silicone rubber expands when the battery gets warm and causes intermittent loss of connection. I removed the silicone rubber and so far so good.
@@FloridaFamFiveit's important not to overload or every alow the battery to heat up as this will degrade internal cells, it is better to have at least 2 batteries and keep swapping them over before the battery ever warms, also don't charge a hot battery. Overloading machine causes battery to heat or running for too long at one time. Charging to 100% or discharging below 20% also reduces lifespan of your battery, only store at 40-60%. Use a plug in timer to shut off charger earlier than a full charge would normally take. If all that fails accept that an extension cord machine would be a lot cheaper option though it's more dangerous to work with mains powered equipment and avoiding cutting your flex cable.
I have same issue with one of my batteries. It will says it's totally dead flashing red. Pull it out put it back in and says battery fully charge and keeps working. Then when I put that battery on charger it just keeps charging and never turns off charger.
@@jasonb8081 the battery has issues 100% just from you said happened when you are using it. Mine did that and I called ego. They sent me out a new one. Of couse I only had it for 2 years so it was with in the 3 year warranty.
Well, it's just the chemistry of the battery. Lithium ion has about 500-800 charge cycles. That's roughly 3 years worth of use. Plus, you store them in the garage which gets really hot in the summer. Batteries do not like heat......
I do the same, wait 30 seconds to a minute, try again it works! Repeatedly until it dies. Not near as good as the one that works correctly. Does the same in blower as in the chainsaw.
I recently bought an Ego, and after seeing all these issues and peoples hit or miss experience with customer I sold it almost immediately. These machines, while very convenient, are obviously throw aways. Clearly that isn't going to be any better for the environment if we have to dispose of a shitload of lithium and plastic almost constantly. No Thanks!
It's because the workload is too much for the battery, always go for the higher current rated batteries at least 4 amp as it is under less than 60% stress than the 2.5 amp equivalent pack, a mower draws a lot of current which will cause heating, heat is the enemy of lithium ion battery cells, a 4amp battery even thought a lot more expensive has double cells, 20 x 4 volt parallel cells instead of 10 x 4 volt cells, this shares the burden of half's the load on each cell. It's nothing to do with what brand of mower you buy it's just physics, batteries are ready damaged by abuse and will degrade over time, In reality not a cheap way to mow your lawn, if it's a small lawn cut regularly in dry conditions with a sharp blade etc it may be viable.
![FNAF vs TF2 - Episode 2 [SFM]](http://i.ytimg.com/vi/z5b3V2-VLb0/mqdefault.jpg)
I fixed this issue by quickly pressing the power button on the battery 3 times and on the 3rd press, hold for 10 seconds. The light should stay green for a bit which means you have reset the computer in the battery. You should then be able to operate equipment. The battery won’t trigger charging unless it’s at or below 25%. So just use all the juice doing wacking or blowing and attempt to recharge. Make sure u store your batteries inside and not in a hot garage. If u experience a power outage from thunder I’ve noticed this problem occurs more often. My batteries are also 3-4 years old and still running fine. After a good reset they run very nice.
@@Coffee_KingTV I will try this. I have tried stuff like thos is it didn't work. Will see
This is the right and the best solution !!!!! I found it now and charging my battery ! You save my life!!! My problem was when the battery remains 1bar and put it onto the charger and it is charging then 20 seconds later its shows fully charged on charger but pulling out the batter from the charger it still shows 1bar ! And when i tried your instruction it fully charged ! btw, why the EGO never tells us this resetting the battery thing ?!
@@HS-sr9ww I have absolutely no idea why ego doesn’t have that instruction visible on the battery. I learned how to do it from Reddit. And on the ego site they actually do have some FAQ tips n stuff. lol I’m glad I was able to help you. Hopefully saved you 300-600 bucks 😂
@@Coffee_KingTV Well, they should mentioned it! bloody hell,. you are the legend!
@@HS-sr9ww happy to help
The micro processor needs to be reset. Press & hold on power button for 5-10 seconds. Th power light may or may not blink. Then place battery in charger. If red charger light light’s instead of green charger light probably the fuse inside the case needs to be replaced. iTunes for that process. I had problems getting my 2.5 amh battery to even charge after use. It would show fully charged. A friend told me about the reset process & now battery so far will fully charge. Hope this helps.
I tried that already on mine. Didn't work.
Your not using them right that battery is to small for your use
How do you use iTunes to reset an ego battery fuse?
Tune to rock then roll after that give it a pop and it should work
It's called "voltage sag". When batteries are under high load their voltage may drop. The higher the discharge rating (C rating) the less prone they are to voltage sag. But after a few seconds of no use, or less use, the voltage should plateau back to a decent level (unless they are completely drained). I think EGO batteries are 18650 batteries, so their discharge rating is relatively low. And smaller batteries struggle with this more than big ones. But completely normal
I'm going to take it a part and fix the wires as I have heard this can be a issue as well.
@@FloridaFamFive Could be not thick enough wires. Wires that are too long. Or a cell could be dead. I think thats whats happening with mine. Which is why I started searching RUclips to see if there was a fix. My big 5Ah battery is reading 2.24v on the multimeter. So I think a cell or a connection is broken. I could easily fix it, But I want the warranty to give me a new battery. Did they make you return the broken battery?
@@CyrusHostetler no you keep it. So maybe after you get the new one open it up see why its not working.
@@FloridaFamFive Just got off the phone with EGO. When you call Press 2. I was on hold for 3 minutes. They gave me an option to keep waiting (Press 0) or have them call back (Press 1). I asked for a call back. They called back, registered my mower, charger, and battery. Did a couple routine checks and then said she was shipping me a new one. I will 100% be opening this battery and checking its connections. Most of the time its 1 dead cell. Or you can even use a lipo battery charger and FORCE power into the battery with Pb (Lead) battery setting. Its dangerous, could over heat, or explode, so you need to be very careful. But I have saved many batteries this way.
@@CyrusHostetler thats great to hear. YES it can be if you don't know what your doing. Let me know what you find out after running some checks on it. Be curious to see if you get it working.
Having the same issue with a string trimmer battery that I've purchased last summer. Fortunately Ego covering the battery under warranty. Was hoping to find an easy fix is case it happens again.
I'm still trying to get my old batteries working again. I have not found anything that works yet.
I've used my ego chainsaw three times now the battery is overheating and won't charge. Red light comes on and the charger won't charge the battery.
Sorry to hear that. If it's under warranty they will send you a new one out. I know I have a few Ego batters that didn't even make it to but a year or two. I wish this wasn't the case. They make a great product. They do not make a good battery. I have called and talked to mangers bosses and after 3 years they won't give you a new battery. I have talk to them about trying to fix this issue. Ego batteries cost is way to high. You can buy battery with tool for about the same price. I really hope in the years to come that they will fix this issue. I believe it is just the bad wiring job as to why to stop working. This is why beating it on the floor or even taking it apart moving wires around sometimes will make it work. This is not a option for most. I know this might not help. Its great to hear about the things going on with the ego Batteries. We are all in this together.
Couldn't agree more. I think I'm done with Ego. I have a battery that is just a little over three years old (out of warranty). Constantly getting red ring of death. It's a $400 battery. Ego won't do anything about it. You can't even get it serviced. It's just garbage now. Which means to me that Ego's products are just garbage.
By contrast, I have several Ryobi batteries, for trimmers, leaf blowers, and hedge trimmers. A couple of those batteries are now nearly 10 years old and still going strong! Never had a problem with any of them.
As much as I would love to throw it all in the trash I just can't find a product that has that much power. It is never a good feeling that have to buy another tool because of a battery issue. I have been thinking about Amazon battery. People are buying a cheap battery made for ego but its not ego. Maybe try that and see.
@@brianrosenlof388 I know Ego needs to fix this issue.
I got 5 years and now they just don't even charge ,I go over to Lowe's just now ,they wanted total with tax 189.74 ,I went ahead and had the choice to buy the whole equipment with a battery for same price so I did ,I bought another blower comes with a battery ,now I can't keep buying whole equipment just to have battery's
That's exactly right. You can buy the whole thing and get the battery with it. I wish the batteries were a lot cheaper seeing I'm not buying the whole equipment. I don't need 16 blowers and 16 weed eaters. lol
This never made any sense to me.
using my 2.5amp 56v lithium by ego for leaf blower since 2017 and its 2024 now and it still rocks no issues
Thats good to hear. I have one that I got with a ego hedge trimmer and its going good. I got it back in 2017 also. Good year?
The original battery cells were Samsung i believe, but they have changed to some cheap Taiwan cells now and they are absolutely garbage.
@@411Adidas well that explains it all. All of the old batteries still work.
The older batteries last longer than the newer ones. My older ones from 2017 still going strong and all my newer ones with the segmented charge level indicator lights around the button started doing what this guys did around the 3 year mark. Seems by design if you ask me
It’s new bat but 3 yrs old in January.Charged fine.Use to cut a few branches and says 3 bars but charger says 100%? Jan/21 born date.I think it sat with 2 bars too long in store.Stole the top handle chainsaw kit for $192 on clearance 😅
If you just bought it they will send you out a new one. But I agree with you must have sat 9n self way to long. Let me if you get it replaced.
@@FloridaFamFive shows 54.1v on meter with 3 bars.If it works I’ll use it for awhile lol Checking another 5ah with same date.The 5th bar is taking way longer to charge compared to the new bat. Oh the supervisor said most all power tools on that isle was at least 3 yrs old haha The one I had shows 58.3v
@@2hotscottpro well they need to do better with the battery issue.
@@FloridaFamFive yah first I heard of issues being new to ego 2 yrs ago.I only buy this stuff on clearance.I mean 200 bucks for a 5ah lol heck anyone can buy an 100ah li bat for 200 😆
Remove the end of the battery. Unplug connector between the end and battery side. Wait 15,20 minutes . Plug connector in assemble end cover. Charge battery. I've done this and now have good battery life. Hope I explained it well enough.
I will check that out and let you know. I sure hope it works for me!
Danmcgrew, what connector are you exactly unplugging? Mines looks like all solder points, a small circuit board for the charging prongs, and what looks loke a solid state circuit behind the button. Could you please elaborate? Fustrated with this battery. Exactly three years as everyone says, and of course i didnt register my product. Dam, sorry can’t download my pictures.
@@masonkoreyasu-do5or I tried this mine didnt work. The side that is the main board for the battery. it can be unplugged. I hope this helps. Let me know if it works. I only tried on battery and figured it didn't work. I have more to try if you get it to work.
@@FloridaFamFivedidn't work for me either, I detached all three plugs and left for half hour
@@Chad-Giga. back to the drawing board.
Ran out my second battery, these are truly bad products going back to gas so I don't have to deal with their headache.
I think my dad may have figured out the fix for this problem. There are 3 connectors inside the end cap of the battery and they have silicone rubber all around them. We think that the silicone rubber expands when the battery gets warm and causes intermittent loss of connection. I removed the silicone rubber and so far so good.
I seen that but not sure they will case this issue but I will give it a try and see. Thanks for sharing the info to us.
Mine only made it 6 months in this hellish summer we’re having this year.
I have a hard time believing that the heat is destroying these batteries. I still trying to figure it out.
@@FloridaFamFiveit's important not to overload or every alow the battery to heat up as this will degrade internal cells, it is better to have at least 2 batteries and keep swapping them over before the battery ever warms, also don't charge a hot battery. Overloading machine causes battery to heat or running for too long at one time. Charging to 100% or discharging below 20% also reduces lifespan of your battery, only store at 40-60%. Use a plug in timer to shut off charger earlier than a full charge would normally take. If all that fails accept that an extension cord machine would be a lot cheaper option though it's more dangerous to work with mains powered equipment and avoiding cutting your flex cable.
I have same issue with one of my batteries. It will says it's totally dead flashing red. Pull it out put it back in and says battery fully charge and keeps working. Then when I put that battery on charger it just keeps charging and never turns off charger.
Not sure why the charger never stops. The charger will show a steady green light after charging.
@FloridaFamFive charges all other batteries just fine. Think the battery has issues.
@@jasonb8081 the battery has issues 100% just from you said happened when you are using it. Mine did that and I called ego. They sent me out a new one.
Of couse I only had it for 2 years so it was with in the 3 year warranty.
I wish ridgid made a mower. Lifetime warranty on their batteries
I wish they did. Just make a better battery at the leat right.
Well, it's just the chemistry of the battery. Lithium ion has about 500-800 charge cycles. That's roughly 3 years worth of use. Plus, you store them in the garage which gets really hot in the summer. Batteries do not like heat......
My ego blower works great until I hit the turbo button then it instantly drains the battery
I seen people open the battery up and move some wires put it back and it works. Haven't tried that yet but I plan on doing this soon.
@@FloridaFamFiveI doubt moving wires would help
I do the same, wait 30 seconds to a minute, try again it works! Repeatedly until it dies. Not near as good as the one that works correctly. Does the same in blower as in the chainsaw.
I’m having the same problem the same exact issue I am lost 😡 looking 👀 for help anyone have any advice or suggestions please drop me a line….
I recently bought an Ego, and after seeing all these issues and peoples hit or miss experience with customer I sold it almost immediately. These machines, while very convenient, are obviously throw aways. Clearly that isn't going to be any better for the environment if we have to dispose of a shitload of lithium and plastic almost constantly. No Thanks!
This is so true!
It’s a matter of money all of them are money hungry
@@luisdiaz3887 i would spend money with them if they fixed battery issues.
grt ready replace battery every 2-3 yr its garbage
I'm with you. Battery is trash after 2 or 3 years. I have had long conversations with them but still not willing to fix the problem.
It’s called..we all got fooked by this company with their junk batteries.
Too bad because the tools are good,,just shiete batteries. FML
I know wish it wasn't that way. The tool is the best. Batteries are no good.
It's because the workload is too much for the battery, always go for the higher current rated batteries at least 4 amp as it is under less than 60% stress than the 2.5 amp equivalent pack, a mower draws a lot of current which will cause heating, heat is the enemy of lithium ion battery cells, a 4amp battery even thought a lot more expensive has double cells, 20 x 4 volt parallel cells instead of 10 x 4 volt cells, this shares the burden of half's the load on each cell. It's nothing to do with what brand of mower you buy it's just physics, batteries are ready damaged by abuse and will degrade over time, In reality not a cheap way to mow your lawn, if it's a small lawn cut regularly in dry conditions with a sharp blade etc it may be viable.