The crackle happens with all ASIO driver interfaces. The fix is often to set the power profile to max performance. As the crackle is the c states of the CPU ramping up and down.
My laptop doesn't let me change the performance settings for whatever reason so I turned off the c state settings and that took care of the problem for just recording audio. However when I tried using OBS to screen capture the crackles continued 🥲. I did find a way to get rid of all the crackles completely in a separate video. Its a super long video that walks you thru what worked for me.
@@coldspacemusic Then you need to add a registry setting to unhide the power plans. Open the registry editor. If you don't know how, open search and type regedit. Using the folders on the left hand side, navigate to the following folder: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power on the right, one of the keys near the top should be called CsEnabled. Add the DWORD CsEnabled by right clicking if it is missing. Set the value to 0. Reboot. You should see other power plans now. If not use this to add them back. thegeekpage.com/missing-power-plans/
I didn't have much if any problem when I first got the Apollo Solo: No crackling sounds and everything worked pretty much the first time around. The start up sound doesn't bother me at all either, and I do think the upgraded versions make a similar sound. Overall pretty good "budget" interface compared to the other ones: Focusrite, SSL, etc.
Dam thats crazy you didn't experience and crackles. I got over the start up sound. I'm probably gonna buy another interface in the future. For straight music production it works fine, after the fixes I had to make. With the ableton 11 update I can no longer use OBS to screen record and im just over it at this point. I don't make videos that often but jumping thru extra hoops is annoying. I do love the sound I just hate the fact that it's such a hassel for me. 🤷🏽♂️
I have had both versions for windows and when i had the thunderbolt one i had all these issues in the video so i sold it and got the usb version and it works perfectly
Wow thats dope, I've heard they both had similar issues. I've thought about selling mine but I hardly run into issues anymore. Unless I try and use OBS
I HAVE BEEN HAVING THE SAME PROBLEM! I have a windows 10 HP Omen and the support is weak from UAD. And it sucks that on my particular pc the bios is locked so I can't change the processor throttling. Universal Audio should just admit that they don't support windows user because I've seen tons of videos like yours and as a content creator I'm thinking of making a video about this subject as well.
Yea it's really hard to understand why the support is so weak for PC users. Heres a link to a video I made that will hopefully help solve your issues. ruclips.net/video/jZlVNoKfSuA/видео.html
It's not a problem dummy its the built in preamps doing that, the interface is meant to do that there is actual hardware inside it's outboard gear tubes and all inside.🤦🏾♂️🤦🏾♂️🤦🏾♂️
Really? I thought It was because I have the budget version it made that sound. Ive gotten used to it but its still a little annoying. Thanks for the info I would have never known. 👌🏽
For the crackling switch to 48 kHz in settings on console also in sound settings within windows through playback and recording. That helped me when using OBS but I had to get a driver by ASIO for that... Too many extra downloads and tinker tack BS that destroys work flow!
Good video. Sounds like a snare drum when it starts up. But there is a so-called relay on the inside that makes this clicking sound when the device is turned on. This is normal, the same sound is on several other devices as well but just one or two clicks. Looks like most windows users with apollo audio devices have problems with the sound, to me it seems very unprofessional that Universal audio does not have better driver support and especially customer support for those who have bought and paid a lot of money for such an audio device .
Thanks man. I've already got used to the sound when it starts up I don't even hear it anymore 😄. Yeah it's really disappointing how the treat PC users they are so big you would think they have it figured out by now 🤷🏽♂️
You should not be running an audio interface as an audio out. Purchase a dedicated DAC and amplifier for your PC. Crackling can be caused by a couple of things. The Apollo might be recording in a quality that your DAC cannot handle.
I was looking into that but a really good dac and amp are pricey AF! I mean I got it working now which is fine, and I don't really like having a huge amount of crap connected to my laptop which it kinda is already maxed out. Maybe when I build my own PC ill look into it but im fine with the way its running for now at least it works 90% of the stuff I need. Thanks for the tip👍🏽
Bro! When you said setup ruins the experience I could so relate 😩 I have tried so hard to love this interface but every time I figure out one problem another arises.. I made a vid on my channel about my endeavors also. Let down for sure.. I hear Mac has similar issues
Yeah its a bummer, I never imagined shit to be so difficult with all the tech out there. Its crazy that its not as easy as plug and play and i didnt know that Mac has issues as well.
His computer must suck because I have not had any of those problems at all it works and sounds great…and that startup sound well that’s just nit picking it’s not even 3 seconds long 😂😂😂
If all your doing is making music you don’t run into issues. Once you start streaming or even zoom you run into these problems. Be happy you don’t have problems because a lot of people do.
And also why would you use thunder bolt 3 on a windows pc that only support two motherboards for thunderbolt it's not even supported for windows in general, you should have just bought a mac for all that. Your suppose to get the usb version which works better for windows.
My laptop came stock with 1 thunderbolt port. Using the thunderbolt frees up a port that is never gonna get removed anyway. Both usb and thunderbolt have similar problems. This is a software issue not a hardware issue. I don’t like Mac’s at all they are rip you off for the most basic of upgrades but that how Apple works.
It's a really good interface and it connects with PC seamlessly. Ive been to homies studio and I didn't have to install anything and it just worked! I wish Apollos were such a pain in the ass. But im also happy with my Interface 😏
It depends which Version you buy, Their's 2 versions. One is the Thunderbolt 3 version (this one needs a thunderbolt 3 cable). And the USB version, I think this one runs a standard USB A cable im not sure on that and idk if that one is included 🤔. Thunderbolt 3 cable is pretty pricey but you don't need to plug in a AC adapter like the USB Version. Thats why I went with thunderbolt 3 its one less thing to connect. You should take at look at your box if your not sure which one you purchased. Hope this helps ✌🏽
@@coldspacemusic USB version runs only USB SS 3.0 cerified cables. I've tried ones from Scarlett and Audient, didn't work until I bought that SuperSpeed 3.0
I'm deep house producer. I don't use much vocals in my production. I have windows 10., gaming laptop high end. I7. 36gb ram I have thinderbolt 3 port as well. Do you recommend this audio interface for me or not!? I'm not gonna blame you on your opinion :) don't worry 😂. Please help. Im ableton live user. I hear about the ssl 2 that have newest DA converters than the apollo solo. I'm confused
I have a Dell xps 1tb, 32 gigs of ram, i7 as well. I really love it but there is some bullshit you have to get by it's not completely plug and play on windows 10. This video will help you get it up and running properly on windows ruclips.net/video/jZlVNoKfSuA/видео.html The new SSL console looks great but I have no experience with its software or how it sounds. im sure both will do about the same job. Even tho the Solo is a pain in the ass, I would buy it again or upgrade to a higher model so I can connect more gear in the future. If you have a minimal set up than its fine. If you want a plug and play and not don't want to deal with the dumb shit go with the SSL. I hope this helps man.
That's what I've heard but I just love the fact that mine doesn't need a external power source. I do still have issues with the crackles. I want to make tutorials but I have to do a voice over after instead of recording all sounds as I go so thats a bummer 😕
@@coldspacemusic really mm i think there was video with a fix for that ima try to look it up and give you the link. the universal audio ppl said the usb had more support for widows but yea i would hate to connect it to the light . did you try to set it to 48kHz?
@@refugioflores2226 I've tried to change that but I cant it doesn't let me change it in the settings. Its set and won't let me click to change it idk why. And thanks for the help ive tried to do a couple work around and they didn't work.
let me know if it works.. i actually ordered a twin X but i will return it and get the solo . i dont know yet if i will get TB3 or usb yet. but try to do this fix and let me know
Yeah it works fine. I haven't personally used it on zoom or discord.heres a link to a video I did that will solve all problems if you do have issues. ruclips.net/video/jZlVNoKfSuA/видео.html
Questa scheda con windows fa schifo!! È ingestibile!! Il supporto dopo 20 giorni NON risponde!! Ovviamente ho ridato indietro la scheda e acquistato una bellissimo ed affidabilissima Antelope Zen Go Synergy con i suoi 37 plug in!! Complimenti alla UAD!! Bios aggiornato come pure i driver!M.B. Asus X570 Proart
It's an amazing interface but it is complete trash on windows. Like it's a billion-dollar company and they don't care enough to make a decent windows driver.
Yeah its really sad they leave a huge part of the community like this but I made a second video that should help with any problems you might be having. It has worked for me and my unit works fine but it's not seamless at all 🥲
Macs are okay but honestly they are really over priced and inconvenient as fuck when it comes to upgrades and USB connections. If you have the money to shell out for every fucking thing they charge for great. But I hate the goofy ass set up of a Mac. I'm just used to PC but They both have pros and cons. Ive tried Mac and its just not for me.
The crackle happens with all ASIO driver interfaces. The fix is often to set the power profile to max performance. As the crackle is the c states of the CPU ramping up and down.
My laptop doesn't let me change the performance settings for whatever reason so I turned off the c state settings and that took care of the problem for just recording audio. However when I tried using OBS to screen capture the crackles continued 🥲. I did find a way to get rid of all the crackles completely in a separate video. Its a super long video that walks you thru what worked for me.
@@coldspacemusic Then you need to add a registry setting to unhide the power plans.
Open the registry editor. If you don't know how, open search and type regedit.
Using the folders on the left hand side, navigate to the following folder: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power on the right, one of the keys near the top should be called CsEnabled. Add the DWORD CsEnabled by right clicking if it is missing.
Set the value to 0.
Reboot. You should see other power plans now.
If not use this to add them back.
thegeekpage.com/missing-power-plans/
@@AmericaWhatsup i tried doing both and nothing happened. its all good tho, i mean i have it working already but i appreciate the help
@@coldspacemusic So I had to wipe my laptop and could not get the High Performance power to show up. I installed Pro Tools and bam it showed up.
@@AmericaWhatsup Thats sick man Glad it worked out so easy for you =]
I didn't have much if any problem when I first got the Apollo Solo: No crackling sounds and everything worked pretty much the first time around. The start up sound doesn't bother me at all either, and I do think the upgraded versions make a similar sound.
Overall pretty good "budget" interface compared to the other ones: Focusrite, SSL, etc.
OH and I do use Windows myself with Ableton as my DAW.
Tbh the best thing about the Apollo in my opinion is the UI Console.
Dam thats crazy you didn't experience and crackles. I got over the start up sound. I'm probably gonna buy another interface in the future. For straight music production it works fine, after the fixes I had to make. With the ableton 11 update I can no longer use OBS to screen record and im just over it at this point. I don't make videos that often but jumping thru extra hoops is annoying. I do love the sound I just hate the fact that it's such a hassel for me. 🤷🏽♂️
@@coldspacemusic Truuu, that does sounds like a lot of unnecessary work xD
I have had both versions for windows and when i had the thunderbolt one i had all these issues in the video so i sold it and got the usb version and it works perfectly
Wow thats dope, I've heard they both had similar issues. I've thought about selling mine but I hardly run into issues anymore. Unless I try and use OBS
I HAVE BEEN HAVING THE SAME PROBLEM! I have a windows 10 HP Omen and the support is weak from UAD. And it sucks that on my particular pc the bios is locked so I can't change the processor throttling. Universal Audio should just admit that they don't support windows user because I've seen tons of videos like yours and as a content creator I'm thinking of making a video about this subject as well.
Yea it's really hard to understand why the support is so weak for PC users. Heres a link to a video I made that will hopefully help solve your issues. ruclips.net/video/jZlVNoKfSuA/видео.html
It's not a problem dummy its the built in preamps doing that, the interface is meant to do that there is actual hardware inside it's outboard gear tubes and all inside.🤦🏾♂️🤦🏾♂️🤦🏾♂️
bro that startup sound is all so on da bigger versions
Really? I thought It was because I have the budget version it made that sound. Ive gotten used to it but its still a little annoying. Thanks for the info I would have never known. 👌🏽
@@coldspacemusic It's just internal relays clicking over, nothing to worry about.
For the crackling switch to 48 kHz in settings on console also in sound settings within windows through playback and recording. That helped me when using OBS but I had to get a driver by ASIO for that... Too many extra downloads and tinker tack BS that destroys work flow!
Ill give that a shot and see what comes up. Yeah such a pain in the ass to get it running like it should, i just dont get it haha
Good video. Sounds like a snare drum when it starts up. But there is a so-called relay on the inside that makes this clicking sound when the device is turned on. This is normal, the same sound is on several other devices as well but just one or two clicks. Looks like most windows users with apollo audio devices have problems with the sound, to me it seems very unprofessional that Universal audio does not have better driver support and especially customer support for those who have bought and paid a lot of money for such an audio device .
Thanks man. I've already got used to the sound when it starts up I don't even hear it anymore 😄. Yeah it's really disappointing how the treat PC users they are so big you would think they have it figured out by now 🤷🏽♂️
You should not be running an audio interface as an audio out. Purchase a dedicated DAC and amplifier for your PC. Crackling can be caused by a couple of things. The Apollo might be recording in a quality that your DAC cannot handle.
I was looking into that but a really good dac and amp are pricey AF! I mean I got it working now which is fine, and I don't really like having a huge amount of crap connected to my laptop which it kinda is already maxed out. Maybe when I build my own PC ill look into it but im fine with the way its running for now at least it works 90% of the stuff I need. Thanks for the tip👍🏽
Bro! When you said setup ruins the experience I could so relate 😩
I have tried so hard to love this interface but every time I figure out one problem another arises.. I made a vid on my channel about my endeavors also. Let down for sure.. I hear Mac has similar issues
Yeah its a bummer, I never imagined shit to be so difficult with all the tech out there. Its crazy that its not as easy as plug and play and i didnt know that Mac has issues as well.
His computer must suck because I have not had any of those problems at all it works and sounds great…and that startup sound well that’s just nit picking it’s not even 3 seconds long 😂😂😂
If all your doing is making music you don’t run into issues. Once you start streaming or even zoom you run into these problems. Be happy you don’t have problems because a lot of people do.
And also why would you use thunder bolt 3 on a windows pc that only support two motherboards for thunderbolt it's not even supported for windows in general, you should have just bought a mac for all that. Your suppose to get the usb version which works better for windows.
My laptop came stock with 1 thunderbolt port. Using the thunderbolt frees up a port that is never gonna get removed anyway. Both usb and thunderbolt have similar problems. This is a software issue not a hardware issue. I don’t like Mac’s at all they are rip you off for the most basic of upgrades but that how Apple works.
I got a focusrite it's good enough for me
It's a really good interface and it connects with PC seamlessly. Ive been to homies studio and I didn't have to install anything and it just worked! I wish Apollos were such a pain in the ass. But im also happy with my Interface 😏
What cord do I get to connect it to my computer. I don’t get it .
It depends which Version you buy, Their's 2 versions. One is the Thunderbolt 3 version (this one needs a thunderbolt 3 cable). And the USB version, I think this one runs a standard USB A cable im not sure on that and idk if that one is included 🤔. Thunderbolt 3 cable is pretty pricey but you don't need to plug in a AC adapter like the USB Version. Thats why I went with thunderbolt 3 its one less thing to connect. You should take at look at your box if your not sure which one you purchased. Hope this helps ✌🏽
@@coldspacemusic USB version runs only USB SS 3.0 cerified cables. I've tried ones from Scarlett and Audient, didn't work until I bought that SuperSpeed 3.0
Dam thats crazy man good to know, thanks. Still can't believe they don't give you the right cable included in the box
thats the normal start up sound lol
I’m used to it now 😂
They are a Mac focused company
Unfortunately yes but they pretend to have PC ready hardware so it sucks for us who trust what they advertise
Were you able to fix the audio crackles in the end?
Yeah dude. Most people find step one the most useful.
@@coldspacemusic Appreciate your response! Could you please direct me to the specific bios settings you changed to fix the crackles?
I'm deep house producer. I don't use much vocals in my production. I have windows 10., gaming laptop high end. I7. 36gb ram I have thinderbolt 3 port as well. Do you recommend this audio interface for me or not!? I'm not gonna blame you on your opinion :) don't worry 😂. Please help. Im ableton live user. I hear about the ssl 2 that have newest DA converters than the apollo solo. I'm confused
I have a Dell xps 1tb, 32 gigs of ram, i7 as well. I really love it but there is some bullshit you have to get by it's not completely plug and play on windows 10. This video will help you get it up and running properly on windows
ruclips.net/video/jZlVNoKfSuA/видео.html
The new SSL console looks great but I have no experience with its software or how it sounds. im sure both will do about the same job. Even tho the Solo is a pain in the ass, I would buy it again or upgrade to a higher model so I can connect more gear in the future. If you have a minimal set up than its fine.
If you want a plug and play and not don't want to deal with the dumb shit go with the SSL.
I hope this helps man.
@@coldspacemusic thank you 🙏🏻
i think the USB version has more support for windows i contacted the universal audio ppl im designing which version i should get.
That's what I've heard but I just love the fact that mine doesn't need a external power source. I do still have issues with the crackles. I want to make tutorials but I have to do a voice over after instead of recording all sounds as I go so thats a bummer 😕
@@coldspacemusic really mm i think there was video with a fix for that ima try to look it up and give you the link. the universal audio ppl said the usb had more support for widows but yea i would hate to connect it to the light . did you try to set it to 48kHz?
@@refugioflores2226 I've tried to change that but I cant it doesn't let me change it in the settings. Its set and won't let me click to change it idk why. And thanks for the help ive tried to do a couple work around and they didn't work.
@@coldspacemusic ruclips.net/video/TOqfjjWs_fo/видео.html
let me know if it works.. i actually ordered a twin X but i will return it and get the solo . i dont know yet if i will get TB3 or usb yet. but try to do this fix and let me know
you got a windows pc does the interace work fine? can you like use it dont discord and zoom, for overrall audio?
Yeah it works fine. I haven't personally used it on zoom or discord.heres a link to a video I did that will solve all problems if you do have issues. ruclips.net/video/jZlVNoKfSuA/видео.html
Try changing the buffer size man. It should work.
It won't let me change the buffer size in the apolli console software
Questa scheda con windows fa schifo!! È ingestibile!! Il supporto dopo 20 giorni NON risponde!! Ovviamente ho ridato indietro la scheda e acquistato una bellissimo ed affidabilissima Antelope Zen Go Synergy con i suoi 37 plug in!! Complimenti alla UAD!!
Bios aggiornato come pure i driver!M.B. Asus X570 Proart
It's an amazing interface but it is complete trash on windows. Like it's a billion-dollar company and they don't care enough to make a decent windows driver.
Yeah its really sad they leave a huge part of the community like this but I made a second video that should help with any problems you might be having. It has worked for me and my unit works fine but it's not seamless at all 🥲
Switch to Macs
Macs are okay but honestly they are really over priced and inconvenient as fuck when it comes to upgrades and USB connections. If you have the money to shell out for every fucking thing they charge for great. But I hate the goofy ass set up of a Mac. I'm just used to PC but They both have pros and cons. Ive tried Mac and its just not for me.