I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (facebook.com/LGUSA/), and we would be happy to assist you further. *Leah
I think this is outdated my machine states to hold the heavy button for 3 seconds but I’m not sure if I have to hold the power button at the same time. Any suggestions on how to start the cycle would be appreciated.
Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Angelica
At 3:25 you show pouring citric acid powder into the dispenser and state to use 3 tablespoons of it. There is no way that 3 tablespoons of citric acid powder will fit in that dispenser.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), andinclude your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito
Hi! Regarding to your concern, because it's a strong acid, vinegar can break down the rubber gaskets and hoses in your dishwasher, eventually causing a costly breakdown. ^Nolito
@@LGUSASupport so why use white vinegar in auto mode as you say in the video and not machine clean mode as the manual says? Your guidance is directly contradictory to the LG Machine Clean Cycle support webpage which says “You can run the cycle using only water or add citric acid, white vinegar, or another cleaning agent that’s dishwasher safe for more effective results. Do not add detergent. Empty the unit of any dishware, then press and hold Heavy for 3 seconds to activate the Machine Clean.”
@@LGUSASupport I actually use citric acid and my question is really more why you aren’t using the machine clean cycle which clearly is what it’s for and is shown in your video as being available on that particular dishwasher you use in the video.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@@LGUSA Read the question again. ilovehhx has a question, not an issue. Why don't you just answer the question about auto vs machine clean cycle; everyone watching this video will then know the answer. Your video seems to be in conflict with both your website and dishwasher user manual on this point.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Hi, there. Would you mind elaborating on your concern in detail? It would also be better if you could reach out to our social media team via Facebook or X at @LGUSSupport, and we'll be happy to provide you with accurate assistance with your concern. `Li
I received an email from LG, and it says, "your LG dishwasher is built to last." Mine only lasted 3 years before the 10-year motor started making a loud buzzing sound every time I use the dishwasher and it isn't cleaning as well as it used to. The catch with the 10-year motor is you have to pay a service technician to come out and take a look at your dishwasher and then you have to pay him to install the part. At this point you might as well buy a new dishwasher. It's disappointing that appliances don't last.
Hello there. We're sorry to hear that your LG Dishwasher has not lived up to your expectations and has started experiencing issues with the motor and cleaning performance. We understand that the 10-year motor warranty requires a service technician visit and part replacement, which can be inconvenient and costly. At LG, we pride ourselves on building durable and reliable appliances, but it's clear that we fell short in this case. We appreciate you sharing your experience with us and will take it as an opportunity to improve our products and services. -Ken
There are multiple RUclips videos on this exact problem and it’s unfortunate that LG doesn’t address this problem. LG is hurting their reputation by not providing quality appliances, parts, and service.
We appreciate your feedback and understand the inconvenience this may have caused you. At LG, we take product quality and customer satisfaction very seriously. Your feedback is essential in helping us improve our products and services, and we thank you for bringing this to our attention. If you need further assistance, don't hesitate to reach out to us via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC
@@joa8593 But they say to NOT use vinegar (too strong... will damage hoses, etc.) in their comments here. Contradicting the LG manual and LG website. They seem to not be able to give a consistent answer to this important detail. Nor to the questions about using the Clean cycle. Nor to the questions about the dispenser capacity. And so on and so on.
Hello there! Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. `Gem
I’m good. It decided to magically fix itself. I don’t think it like the cheap o tablet I gave it to do it’s washing. Guess I’m going back to cascade. It’s definitely a high maintenance dishwasher but it does a great job when it want to work
![[LG Dishwashers] Spray Arm Maintenance](http://i.ytimg.com/vi/k1r73mO0GEs/mqdefault.jpg)
![[LG Dishwashers] Spray Arm Maintenance](/img/tr.png)
Click Here to Register Your LG Product: www.lg.com/us/mylg/product-registration
Holy cow, if this is an official LG support video, the quality (video, audio) is SO BAD. Cmon LG!
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
How removed dawn spraying arm?
Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (facebook.com/LGUSA/), and we would be happy to assist you further. *Leah
I think this is outdated my machine states to hold the heavy button for 3 seconds but I’m not sure if I have to hold the power button at the same time. Any suggestions on how to start the cycle would be appreciated.
Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Angelica
Please give me the mail address thank you
Nancy , please contact us to be assisted :
Tweet us @LGUSSupport
Message us on Facebook @LGUSSuppor
Thanks ^Angelica
At 3:25 you show pouring citric acid powder into the dispenser and state to use 3 tablespoons of it. There is no way that 3 tablespoons of citric acid powder will fit in that dispenser.
Thank you! This is so helpful! I was losing my mind trying to figure out how to get the filter out!
Thank you for reaching out and do you have any questions for LG today?^Sandy
How to remove the greasy residue collected on the filter? it is not getting removed even with boiling water.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Thank you took me less than 5 minutes to clean my LG!
The pictured dishwasher has a Machine Clean cycle. Why isn’t that used for citric acid or white vinegar?
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), andinclude your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito
@@LGUSASupport I’m not having an issue so much as asking a simple question which it seems you would be able to answer here.
Hi! Regarding to your concern, because it's a strong acid, vinegar can break down the rubber gaskets and hoses in your dishwasher, eventually causing a costly breakdown. ^Nolito
@@LGUSASupport so why use white vinegar in auto mode as you say in the video and not machine clean mode as the manual says?
Your guidance is directly contradictory to the LG Machine Clean Cycle support webpage which says “You can run the cycle using only water or add citric acid, white vinegar, or another cleaning agent that’s dishwasher safe for more effective results. Do not add detergent.
Empty the unit of any dishware, then press and hold Heavy for 3 seconds to activate the Machine Clean.”
@@LGUSASupport I actually use citric acid and my question is really more why you aren’t using the machine clean cycle which clearly is what it’s for and is shown in your video as being available on that particular dishwasher you use in the video.
Bruh… if my filter ever looked like that….. 😳
what is this model in the video that has temperature labeled on the top panel?
Why use auto cycle? What is machine clean cycle used for then?
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@@LGUSA Read the question again. ilovehhx has a question, not an issue. Why don't you just answer the question about auto vs machine clean cycle; everyone watching this video will then know the answer. Your video seems to be in conflict with both your website and dishwasher user manual on this point.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@@LGUSA This is totally unacceptable for a major corporation to respond like this to simple questions regarding your publicly posted guidance.
@@paulc2953it’s an AI bot, not a human
How much
Hi, there. Would you mind elaborating on your concern in detail? It would also be better if you could reach out to our social media team via Facebook or X at @LGUSSupport, and we'll be happy to provide you with accurate assistance with your concern. `Li
I received an email from LG, and it says, "your LG dishwasher is built to last." Mine only lasted 3 years before the 10-year motor started making a loud buzzing sound every time I use the dishwasher and it isn't cleaning as well as it used to. The catch with the 10-year motor is you have to pay a service technician to come out and take a look at your dishwasher and then you have to pay him to install the part. At this point you might as well buy a new dishwasher. It's disappointing that appliances don't last.
Hello there. We're sorry to hear that your LG Dishwasher has not lived up to your expectations and has started experiencing issues with the motor and cleaning performance. We understand that the 10-year motor warranty requires a service technician visit and part replacement, which can be inconvenient and costly. At LG, we pride ourselves on building durable and reliable appliances, but it's clear that we fell short in this case. We appreciate you sharing your experience with us and will take it as an opportunity to improve our products and services. -Ken
There are multiple RUclips videos on this exact problem and it’s unfortunate that LG doesn’t address this problem. LG is hurting their reputation by not providing quality appliances, parts, and service.
We appreciate your feedback and understand the inconvenience this may have caused you. At LG, we take product quality and customer satisfaction very seriously. Your feedback is essential in helping us improve our products and services, and we thank you for bringing this to our attention. If you need further assistance, don't hesitate to reach out to us via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC
What happens if we use detergent
The detergent will just neutralize the vinegar so you're wasting you're time if you do that.
@@joa8593 But they say to NOT use vinegar (too strong... will damage hoses, etc.) in their comments here. Contradicting the LG manual and LG website. They seem to not be able to give a consistent answer to this important detail. Nor to the questions about using the Clean cycle. Nor to the questions about the dispenser capacity. And so on and so on.
Thank you for this video!
We're happy to help! ~Ave
Who the heck has citric acid laying around.
Hello there! Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. `Gem
Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem
I’m good. It decided to magically fix itself. I don’t think it like the cheap o tablet I gave it to do it’s washing. Guess I’m going back to cascade. It’s definitely a high maintenance dishwasher but it does a great job when it want to work
Good morning! Please send us a private message so that we can assist you.`Gem