Navigating continuous improvement with ServiceNow

Adam Follmer discusses the importance of adapting to change within ServiceNow. He emphasizes that the journey is long and continuous, highlighting the platform's flexibility. Early on, engagement was low as people saw it as extra work, but once they understood the iterative process and the commitment to continuous improvement, things improved.
#TheDistilleryPodcast #ServiceNow #Adaptability
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Cask makes the difficult easy for clients by harnessing the power of ServiceNow to design, enable, and sustain digital transformation. As an industry-recognized leader and ServiceNow Elite partner, Cask’s portfolio includes consulting, implementation, development, transformation, and managed services solutions that enable clients to execute an end-to-end digital vision and realize the full value of their ServiceNow investment.
Cask offers domain expertise across IT, Human Resources, Security and Risk Management, Customer Service, Finance, Procurement, and Operations, as well as integrated design thinking and organizational change management.