Cask
Cask
  • Видео 226
  • Просмотров 36 539
Elements for success: Alignment, ownership, and engagement
Adam Follmer emphasizes the importance of top-down alignment in organizations. From the CIO to the directors, everyone must understand the goals. Engaging stakeholders and making them own their processes is crucial. Ownership and engagement are key for successful platform management, allowing development teams to focus on their strengths.
#TheDistilleryPodcast #ServiceNow #Leadership
---
Like this video?
• Watch the full episode: [RUclips link]
• Subscribe to Cask’s RUclips channel: bit.ly/SubscribeCask
Learn more about Cask: casknx.com/
LinkedIn: www.linkedin.com/company/cask-nx/
Twitter: x.com/Cask_NX
About Cask:
Cask makes the difficult easy for clients by harnessing the power of ServiceNow ...
Просмотров: 1

Видео

Navigating continuous improvement with ServiceNow
Просмотров 614 дней назад
Adam Follmer discusses the importance of adapting to change within ServiceNow. He emphasizes that the journey is long and continuous, highlighting the platform's flexibility. Early on, engagement was low as people saw it as extra work, but once they understood the iterative process and the commitment to continuous improvement, things improved. #TheDistilleryPodcast #ServiceNow #Adaptability Lik...
Future ServiceNow plans and innovations
Просмотров 614 дней назад
Adam Follmer discusses the future plans for his organization and ServiceNow. Over the next six months, they will focus on creating a portal, onboarding more departments, process binding, building a citizen developer program, and exploring App Engine. Additionally, they are looking into governance, risk, and compliance. #TheDistilleryPodcast #ServiceNow #FuturePlans Like this video? • Watch the ...
Leading organizational change
14 дней назад
Adam Follmer discusses the rapid changes in ServiceNow. He highlights the importance of top-down alignment and organizational change management in easing transitions. Initially, ServiceNow was seen as a disruptive unknown, but not anymore. Engaged teams and effective change management have made the fast-paced changes smoother. #TheDistilleryPodcast #ServiceNow #ChangeManagement Like this video?...
Crafting a collaborative vision for change
14 дней назад
Adam Follmer discusses defining and sharing vision within an organization, emphasizing "people process technology." He highlights engaging with different groups to align priorities and adopt Agile methodology for improved development. This collaborative approach integrated new ideas and products into the organization's vision, ensuring cohesive progress. #TheDistilleryPodcast #ServiceNow #Agile...
Transforming development with smaller, manageable tasks
Просмотров 214 дней назад
Adam Follmer discusses prioritizing Agile during planning sessions, shifting focus from CMDB and asset management. He advocated for Agile first, moving from large enhancement stories to smaller, manageable chunks. This change improved development cycles, project tracking, and task breakdowns, despite the team's inexperience with Agile. #TheDistilleryPodcast #ServiceNow #Agile Like this video? •...
Achieving platform success with top-down alignment
Просмотров 514 дней назад
Adam Follmer discusses the adaptation to a new platform over the past two years. Initially, the ITSM rollout faced challenges due to limited resources and poor alignment. Over time, top-down alignment and an expanded team, including contractors from Cask, have led to success. These changes helped streamline processes and achieve better results amidst change. #TheDistilleryPodcast #ServiceNow #I...
The journey from a failed ticketing system to ServiceNow
Просмотров 414 дней назад
Adam Follmer explains transitioning from an old ticketing system to ServiceNow. The focus on CSM was due to prior integration efforts. The organization had already gathered requirements and onboarded teams, making it easier to start with CSM. It was an older system, and the groundwork with CSM facilitated a smoother transition to ServiceNow. #TheDistilleryPodcast #ServiceNow #csm Like this vide...
Using Disciplined Agile for continuous improvement
Просмотров 428 дней назад
Felix Ortiz explains Disciplined Agile, an Agile methodology by PMI, which combines the best practices of Kanban, Scrum, and SAFe. This approach provides versatile tools for various projects and operational programs. Aligning the Disciplined Agile framework with business needs ensures effective project management and operational success. #TheDistilleryPodcast #DisciplinedAgile #ProjectManagemen...
Process ownership for ServiceNow governance
Просмотров 928 дней назад
Felix Ortiz discusses the critical role of effective people management in ServiceNow governance. He highlights the importance of structured leadership, process owners, and the ability to filter and prioritize demands. Clear governance and review processes ensure that business needs are met efficiently. #TheDistilleryPodcast #ServiceNow #Governance Like this video? • Watch the full episode: [RUc...
The art of demand prioritization in project management
Просмотров 428 дней назад
The art of demand prioritization in project management
A 90-day backlog for ServiceNow platform management
Просмотров 428 дней назад
A 90-day backlog for ServiceNow platform management
Effective operational support for a ServiceNow platform
Просмотров 328 дней назад
Effective operational support for a ServiceNow platform
A journey in Cask's design innovations with ServiceNow
Просмотров 9Месяц назад
A journey in Cask's design innovations with ServiceNow
How accessibility shapes user experience and compliance
Просмотров 5Месяц назад
How accessibility shapes user experience and compliance
Strategies for smoother ServiceNow portal navigation
Просмотров 14Месяц назад
Strategies for smoother ServiceNow portal navigation
The role of ServiceNow OCM in portal engagement
Просмотров 9Месяц назад
The role of ServiceNow OCM in portal engagement
The critical role of user validation in UI/UX innovation
Просмотров 2Месяц назад
The critical role of user validation in UI/UX innovation
Agile ServiceNow solutions for client UI/UX challenges
Просмотров 5Месяц назад
Agile ServiceNow solutions for client UI/UX challenges
How to understand and solve UI/UX customer pain points
Просмотров 12Месяц назад
How to understand and solve UI/UX customer pain points
Transforming data into strategic assets with ServiceNow
Просмотров 6Месяц назад
Transforming data into strategic assets with ServiceNow
ServiceNow SPM's role in strategic IT decision-making
Просмотров 8Месяц назад
ServiceNow SPM's role in strategic IT decision-making
Uniting organizational roles: ServiceNow SPM efficacy
Просмотров 8Месяц назад
Uniting organizational roles: ServiceNow SPM efficacy
Navigating SPM: tailoring ServiceNow to your needs
Просмотров 6Месяц назад
Navigating SPM: tailoring ServiceNow to your needs
Elevating IT with strategic portfolio management
Просмотров 1Месяц назад
Elevating IT with strategic portfolio management
Beyond project management: the world of ServiceNow SPM
Просмотров 8Месяц назад
Beyond project management: the world of ServiceNow SPM
How ServiceNow SPM could affect the global economy
Просмотров 5Месяц назад
How ServiceNow SPM could affect the global economy
The role of strategic alignment in ServiceNow success
Просмотров 2Месяц назад
The role of strategic alignment in ServiceNow success
Addressing the gap in ServiceNow project execution
Просмотров 3Месяц назад
Addressing the gap in ServiceNow project execution
Optimizing resources: strategic portfolio management
Просмотров 2Месяц назад
Optimizing resources: strategic portfolio management

Комментарии

  • @johnalafia9761
    @johnalafia9761 Месяц назад

    Please don’t stop..

  • @darrenroberts1216
    @darrenroberts1216 Месяц назад

    Chhfhjh😅

  • @AminaKitchen-dk7yt
    @AminaKitchen-dk7yt Месяц назад

    Great video! Your channel is the best but your channel growth is very low. So it is very important to grow your channel. I can help if you want💯

  • @danhall2674
    @danhall2674 3 месяца назад

    You know this is public right? I assume this is meant to be an internal sales or training clip and is not meant to be public

    • @CaskNX
      @CaskNX 2 месяца назад

      Thank you, Dan. Yes, this is a clip from our public podcast, The Distillery.

  • @gary.fawcett
    @gary.fawcett 6 месяцев назад

    Starts @ 02:53

  • @patrickwhite4413
    @patrickwhite4413 9 месяцев назад

    'Promo sm' 🎊

  • @vadims350
    @vadims350 9 месяцев назад

    Hello. I need to implement Screen Condition for one tab on certain UX Screen. But I don't understand what the name of function I should provide in the UX Screen Condition script. Could you please clarify this moment.

  • @ThriceAlmightyAZ
    @ThriceAlmightyAZ 11 месяцев назад

    This!

  • @user-vs5hv2zj3v
    @user-vs5hv2zj3v 11 месяцев назад

    Wish I had a Megan when I started my journey on the platform!

  • @thechutzpahking
    @thechutzpahking Год назад

    Great intro, love the passion and as you can imagine I'm 🔥 up hearing the story 😎

  • @christinemorris3794
    @christinemorris3794 Год назад

    I’m with you Jon! I want my backpack!

  • @TimRubel
    @TimRubel Год назад

    I can't see any of the screen sharing

  • @ufmemo
    @ufmemo Год назад

    Poorly named video. This video doesn't use React at all, it appears to use SNOW's Web Component based approach.

  • @LucaRivettiGuerino
    @LucaRivettiGuerino Год назад

    Thank you for coming to the weeding !!!! Love ya! Nice video

  • @reycastillo3390
    @reycastillo3390 Год назад

    good stuff

  • @moulireddy8786
    @moulireddy8786 Год назад

    Hai kindly let me know how to next best actions in that the document should be available as attachments in the form. Once this document is filled and completed, it should be auto attached to respective case record

  • @am.1755
    @am.1755 2 года назад

    awesome

  • @Hugo-gv8qj
    @Hugo-gv8qj 2 года назад

    ░p░r░o░m░o░s░m░

  • @CraigTalbert
    @CraigTalbert 2 года назад

    Excellent overview here!

  • @petrovnikolay3573
    @petrovnikolay3573 2 года назад

    Hermosa eleccion 9😍 LIKESEX.Uno de mejor siempre en mi corazónc mañas no se la.🌹🤩💜 Son unos de los mejores conciertos.

  • @Alex-ps1nr
    @Alex-ps1nr 2 года назад

    How do you setup ServiceNow to utilize React? Can it work as a replacement for me to work with React in place of AngularJS?

  • @lorenzoroth4823
    @lorenzoroth4823 2 года назад

    p͓̽r͓̽o͓̽m͓̽o͓̽s͓̽m͓̽

  • @eldridgekevinm
    @eldridgekevinm 2 года назад

    Good information! Thank you for sharing. Didn't know about the file attachment built-in functionality for Service Portal and the Desktop interface.

    • @CaskNX
      @CaskNX 2 года назад

      Glad to help!

  • @LucaRivettiGuerino
    @LucaRivettiGuerino 2 года назад

    I have used the Module Revealing pattern as well as other patterns since I started working with ServiceNow. I used to use JavaScript quite heavily so it was part of my nature almost . I have also been called out for using different patterns that even consultants from my own company could not really understand, let alone the admins. I get that point for sure, but I have not stopped using them as I feel like they are really awesome. Nice video , really cool!

  • @LucaRivettiGuerino
    @LucaRivettiGuerino 2 года назад

    Another interesting thing based on Jon's idea for constants is: var Client = Class.create(); Client.prototype = { TYPE_CLIENT: "INTERNAL", initialize: function () { }, type: "Client" }; If you wanted to access the TYPE_CLIENT constant inside your script include you would use "this", but if you wanted to access it outside, for example in a business rule condition, you would have to go through the prototype by writing Client.prototype.TYPE_CLIENT. And you are right, it's all about memory management as these constants are not loaded in when the initialise is called, they are only used when called. I guess we should not be too much worried about memory these days, unless there are hundreds of millions of objects being initialised. LOL

  • @LucaRivettiGuerino
    @LucaRivettiGuerino 2 года назад

    Hey guys, very nice content, I really enjoyed it! The first issue you hit with the undefined is because, inside your private function in the script include you had a gs.print(), but that function is void so there is no return. You were calling from the background script like this: var c = MyScriptInclude(); gs.print(c.privateFunction()); This is executing the gs.print() inside the function in the script include, and the return of the privateFunction is void, meaning undefined. If you had called it like this c.privateFunction() you would have seen the print only from within the function and not twice

  • @am.1755
    @am.1755 2 года назад

    thank you for videos

  • @am.1755
    @am.1755 2 года назад

    Awesome guys

  • @martinbarclay103
    @martinbarclay103 2 года назад

    Playbook ad hoc activities are coming to PAD in San Diego. Enables agents to add steps to a playbook on the fly for dynamic case resolution.

  • @shanepeck2387
    @shanepeck2387 3 года назад

    I like your vids!! You have a new subscriber. Do you know of PromoSM?! Lot’s of channels are using it to promote their videos!

  • @JuanSebastianRondonOrdaz
    @JuanSebastianRondonOrdaz 3 года назад

    Amazing info.. Just what I was looking for. Many Thanks. My question for you guys would be about response handling, whether there are errors or everything goes 201, is there a way snow can return to client with a response other than state codes?