How to understand and solve UI/UX customer pain points

Ryan Curtis explains his approach to understanding customer pain points through discussions and workshops. He emphasizes the importance of setting expectations and explaining how UX and UI can enhance out-of-box ServiceNow. Curtis likens his method to therapy, gathering insights to improve workflows and employee experiences with a proven methodology.
#TheDistilleryPodcast #ServiceNow #UXDesign
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Cask makes the difficult easy for clients by harnessing the power of ServiceNow to design, enable, and sustain digital transformation. As an industry-recognized leader and ServiceNow Elite partner, Cask’s portfolio includes consulting, implementation, development, transformation, and managed services solutions that enable clients to execute an end-to-end digital vision and realize the full value of their ServiceNow investment.
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