Quit beating yourself up for trusting in people. I choose to believe in the goodness of people. That being said, being smarter about how we trust is something that we constantly learn. Don’t stop your mission... get whom ever needs getting! Future : you should always get the old parts and a good mechanic will have them ready and show you what’s up. You can take them with you if you want. Don’t ask for them before but expect them after. Also: nothing beats stopping at a couple of local parts stores and asking if they can recommend any local to help you with whatever you think needs done. Locals know.
Any time you have replacements done, make some kind of permanent marking on the new parts and so when they are replaced you can identify them when they are replaced.
@@terrysandiego so sorry you are going thru all this! you tell them you want the old parts when you ok the repairs and they have always put my old parts back in the box’s the new ones came in. Then you can always go to a local parts store to verify that those part(s) are the right parts for your vehicle/rv/etc..
@@terrysandiego I agree with you. I think asking for the old parts is a great idea in theory but, it's a garage! Won't they have bad parts laying around just for this very thing?
It also prevents your parts from being sold by someone else. They sell used tires...so some most likely sell used parts. There is no such thing as an ordinary person. Everyone operates...how do they operate on customers vehicles? Understanding people is an art. The art of others. That nonsense about a mechanic and that deceit is freaking real. It's an undercurrent of goodness and promoting trust.
I'm a women and an electrician who knows a lot about my vehicles. Many repair shops treat me like I know nothing about a repair, even though I usually have already diagnosed the condition myself. Lots of places take advantage of women all the time, yes constantly, so you really need to be on top of things. It helps to have a small diagnostic computer to plug in a vehicle port that has an app for your phone. There are some not too expensive decent ones that can save you time and money. Never ever get repairs done sight unseen. Always let the mechanic know you will need to see the problems before any repairs are done and you need a written estimate or the work is not authorized. It's important they know to save the old parts for inspection at any time, not just after work is done. Sometime failed parts can be returned for money or replaced free when under warranty. Used parts especially tires can be resold, which is another way to make money off of you. There's a good chance you can be charged a fee to dispose of your tires, even if they are kept to resale. When your rig gets checked out again or each time repairs are done, make sure to take pictures of all the parts and pieces as they inspect it. Take pictures of the brand names, conditions like wear & tear along with pics of receipts. This helps show parts failure for warranties or bad workmanship. An electronic copy of records in the cloud or laptop can be very useful. Many Notebook style apps that sync computers/cell phones are available and you probably even already have one. Folders/notes can be labeled with the date, repair shop, and repair plus contain the related photos. Electronic files are easilty searchable by label or content. It's also a good place to keep warranty info. Since many parts don't have a warranty paper/flyer/ booklet I always write the specifics on or attach it to the receipt. When it concerns home/vehicle repair it's a good idea to check the BBB/Consumer Protection for official complaints. Unscrupulous businesses may be able to buy/fake some good reviews but it's more difficult to remove data from official public records. @Carolyn's RV Life I hope things mentioned help you or anyone in some way and all turns out for the best. Don't forget to breathe.
Years ago I took my car for an oil change at a popular quick change location also known for up selling. The guy called me into the shop while holding the cabin filter. This needs to be replaced he said it’s full of debris. I reached over plucked the one old brown leaf from it then quite dramatically dropped it on the shop floor. Look I said it’s new! Now put that right back where you got it! His face....priceless🤪
As a woman I have a standard reply for these situations. If I take it in for one thing and get a laundry list of repairs "needed" I always say "Okay thanks for telling me I will take it to my regular mechanic and have that checked". Ends the conversation and if I think it's possible I will take it elsewhere for a second opinion.
Leesa, that's a great plan. Not so easy in an RV and I think that's half the problem. I can't just take it to any mechanic and it's always a day or more without my home. That alone leaves us open to be conned.
@@longwayaround7767 Carolyn couldn't check the records, at just those 2 records were mysteriously missing, i.e., the brake/rotor repairs a year earlier and the tire replacements. It seems that the rip-off mechanic went into her rig and removed just those 2 records. I would never leave mine overnight unless I personally knew the mechanic. As it is, when I leave my apt. to visit family, I always take my box of important papers and other valuables with me as I don't trust management and all the employees who have keys to all the units. A lot of stuff, even from Amazon, gets stolen around here.
YOU didn’t do anything wrong. HE did. Don’t beat yourself up. Lesson learned, and thank you for sharing it so we can have the benefit of your wisdom. Now go hug Sadie and feel better! 😁
Before approving work, go on line to see how to tell if the repair is required. I guarantee the information is out there on how to inspect anything to confirm what the shop told you. You should tell the guy you got to go arrange for the money then go do your research. You also said you didn’t like doing things like actually looking the rig over, for 4 grand you can learn to like doing the inspection. The roads you drive over can eat up your front tires (especially cheap ones), mostly by knocking your front-end out of line. It’s easy to check what tires should cost...just google the discount tire stores. Also buy a tire thread gauge to check the depth of the thread, they are cheap and It’ll show if you need new tires.
Its not just women. As a young man it was common advice to put a dab of paint on spark plugs n oil filters so you could check they had been changed and not just cleaned to look new at first glance.
@@amyp.575 You know I guess it would. Never thought of that. It also occurred to me that all the modern cars I have had for last 20 years hide the engone components so well under plastic that its a lot of work to even get to the components that may be changed which perversely gives any rogue mechamic more incentive to cheat as irs more work to mark old components and check their work. As Caroline and many others know already its key to find someone you trust. I have used a local family shop on personal recommendation since moving to a new area 25 years ago and I trust him enough to leave top quality (and price) oil to use even though theres no way of being certain it wemt in my car n not his.
Carolyn I am going through the same thing. I got duped, i spent 950 on my car engine. Days later had to get my car recovered as it broke down twice. Within a month I had to spend 1600 to repair what he did. I now have my car off the road but I'm stuck in a finance agreement. I have no money, no job no savings it's really turned my life around. Funny how we blame ourselves & call ourselfs stupid when they're the bad ones. Good luck and i hope you take legal action if you must
So sorry, really! Makes you want to walk and bicycle everywhere. Being an RV owner is stressful like your car. The rip-offs are constant. Like you said, "duped" is what happens. No moral compass have these gigolos. I keep practicing mindfulness to pull in positive energy and not let these dupes ruin my day. I just do my best and then let go of the situation, after telling everyone about it though. Many blessing, Kylie!
@@virtualselfie6899 Thank you. I think it is important to let others know so they don't get duped but yes we have to let go at some point. I've learned an expensive lesson anyway. Take care xx
I recently had a 5 google star reviewed dentist try to rip every tooth out of my head and give me dentures. When I asked about periodontal surgery options or implants her demeanor went dark the way I've heard people describe Bundy going dark. I have never had a dentist so excited to not want to save a tooth much less all of them. I saw a periodontist who said I just needed root planing and scaling. There are literal psycopaths out there and it freaks me out every time I have a run in with one because you aren't wrong, most people are good.
Before you judge her look at the research about how dentures are easier to take care of and healthier for some people, because gum disease allows bacteria to get into the blood stream which increases inflammation and heart disease risk. Dentists who try to save bad natural teeth are also making lots of money from that; dentures are cheap in comparison. The dentist also might be from a culture where it's much more common for people to get dentures instead of expensive dental work. So maybe the dentist actually wanted the best, healthiest, and cheapest treatment for you!
Sure glad you did not have that work done....dentist can do good work but... I'd like to know how many of their adult children have dentures..I bet NONE!
I had the timing chain go out on my Ford Ranger and I pulled it over, more like coasted it to the curb and called AAA. I had it towed to the ford dealership, off loaded it in the service area my friend took a match and set it on the top of the tire. We went back to my house and waited for them to call. I had gotten a quote of $180.00 to replace it earlier on the phone, there is a tool we didn’t have so we needed a garage to do it. About 4 hours went by and they called with a total of over $1,200.00!!! It started off with a $200.00 “diagnosis fee”, when I told them what it was to begin with! Then we moved on to the timing chain/belt, rocker arms, etc, etc., I was stunned! My friend and I got in his truck and went back to the dealership and my truck was in the same place we left it, how we knew was the match was still right there on the tire!! A lot of things that “needed to be replaced” the truck would have needed to be brought in and the top part of the engine removed for them to have checked it for that $200.00 diagnostic fee! I went ballistic right there at the service department and manager they could not get me out quick enough!! I called AAA to tow my truck home. I told the dealership if you expect one red cent from me they would have to sue me! I called a mobile mechanic that had a harmonic balancer and for $50.00 labor charge he did the work in my garage. That was 15 years ago and the other “repairs” the dealership said needed to be done (knock on wood) never did! This truck has been with me for 20 years and is the best vehicle I have ever owned. Don’t be hard on yourself, be hard on the repair hack I am so glad you will fight this and tell everyone who he is. “Word of mouth” CAN go both ways if people speak out!!
I ordered several masks when the pandemic started and I received another product instead of the masks that I ordered. I reach out to the company to return the product so that they can send my correct order of masks but there was no reply. My credit card was charged for the masks that I ordered but never received. So I reached out to the credit card company and filed a dispute and after about a month or two the credit card company removed that charge completely.
Your not alone. I had trouble with my truck and brought it in and asked them to do the $99 diagnostic exam. Well, they had it 3 weeks and never called me to tell me what was wrong. I called them and they said it was ready. I went in and they replaced a lot of parts and gave me the bill of $860! They proceeded to hold Mt truck for ransom until it was paid. A year and a half later the truck broke down again and I towed it to a mechanic. I told him that I thought it was the fuel pump. I asked him to check it. He had the truck a few weeks and then he called and said it was fixed. So I go in and he had replaced ALL of the parts that were replaced previously! Then HE HELD it for ransom too! $605!!! Neither of the mechanics ever called to tell me what they wanted to do. They just assumed that I would go along with anything. They both ripped me off. BTW, the truck is still broken and won't start and I can't afford to have it towed to the mechanic. Uggg.
I'm so sorry this happened to you, hope you can get it sorted, Here in Spain, if anyone does a repair on anything (cars, heaters, washing machines, fridges etc) and they have to replace a part, it's mandatory that they give you the old part back. It always annoyed me that they just left all the broken bits behind - but now I know why they do it.
I feel for you. I'm also a single woman who has been screwed over in the past. Rest assured....karma will deal with him if you don't manage to sort this out. Good luck.💕
I had a similar situation occur on my van. They claimed to have replaced a part that my regular mechanic then had to replace about two months later. I took the original receipt with a written statement from my mechanic - and the part he’d removed that was supposed to have been replaced - back to the original shop. They refunded me $75 on the spot.
I hope you're right! But Carolyn said this guy's been in business so long, with repeat business, even though she later read in Yelp! about all the customer complaints regarding overcharging and work not done. The Better Business Bureau is one step for Carolyn to pursue. I did that once and got back $140, one half of what the company overcharged me, but it was better than nothing.
Parts have serial item numbers usually printed or engraved on the part. You ask for these when they are being installed and you ask for the old parts removed to be given to you at the end so you can check the numbers match. Keep a database of them on your computer. Wont help you now but will futureproof you.
Spot on! It is also very unsafe for the person who thinks his/her vehicle was repaired to specs. Can you imagine going downhill and the brakes fail? There are so many lawsuits regarding lemon laws and vehicle repairs just not done. Then when the vehicle fails, there is a personal injury lawsuit. I don't like driving so much anymore.
As a mechanic I can tell if the work was done, also tell the shop you want your old parts, the shop you take it to can measure the thread depth, the DOT Date on each tire, they can measure the rotors and tell if the bolts have been touched. Sorry this happened to you, if you find out they ripped you off and the shop you bring it to ask them if they will write the finding and call your credit card and fight the bill
Thanks Four Horseman, that's exactly what I plan to do (about fighting bill) and your advice about investigating the work is right in line with what I thought would happen to prove he didn't do the work. Thank you so much for sharing your advice on this.
@@CarolynsRVLife if you need any help or questions let me know, even later if you have questions or problems just ask and I will try to help you,I will make a email account and post it here and once you have it just delete the comment please It makes me mad when shops do this or when the mechanic breaks something on a vehicle they will tell the customer it's bad, broken and needs to be replaced, I have broken stuff on customers vehicles and never did I tell the shop to charge the customer, it is my fault so I need to pay some times it just happens when you are trying to remove something and most the time the part that broke should of been removed in order to get at the other. Most are lazy or trying to make a job easier for them which most the time not right, yet sometimes there's short cuts also.
@@CarolynsRVLife sad part is he may have replaced them at your expense. Resold your old ones at the next persons expense because your rotors were good. As a female that has fought the you know nothing because your a female syndrone. Its always an inconvenience but dont approve any work without inspection. Always ask for old parts back. Shops charge you for disposal you can make that call when you pick up.
Sigh, my wife bought tires at a local tire shop and they told her she needed new brakes. I went back into the shop with her and explained that I had just put new brakes on it the previous weekend. He had us wait in the lobby as he went back and "talked" to his mechanics. He came back to the counter and told us "it was a mistake, he had new guys that were just learning". Wow, I wonder how many people get ripped off and have no idea. :(
I've said it once and I'll say it again it's so much easier to be mean it takes strength to be nice and honest. Being mean and a thief and all other bad qualities is the true sign of a weak person. My thoughts.
Susie, I agree those are signs of a weak person. But do you really think it takes less energy to be mean and dishonest? I can't imagine living a life of lies and deceit. I mean that sounds exhausting.
@@CarolynsRVLife the people who do shit like this use less energy because they are probably sociopaths who have no empathy. No feelings. Its easy for them.
When ya need significant work done on your rv, take it down to baja! The mexican mechanics are not only far less expensive, they are far more honest! (i have the same model as yours) just had suspension work done down here, front bushings, all new shocks, and leaf springs made right there. $600. Also tore the rear of my back corner wall nearly off. Repaired by a Mexican man walking along cleaning up trash on the beach $10. Had other stuff done too for less than $20. Turn it into a vacation! I'll even guide ya down in the fall.
I use to be so trusting of people and then after years of working with them and life’s experiences I have learned to be less trusting. I thought everyone had the same values and morals as me. What a shock to find out they did not. I still can take the good from people and leave the bad as people are all different. My Dad raised me to be aware of mechanics taking advantage of women. He was an aircraft mechanic and pilot so I was blessed to be advised of this. This could have happened to me as well. Your sharpe, and see, you dug into this matter and that’s all you can do. Don’t feel bad. I don’t want to live my life being paranoid and agree that a business can’t stay in business if your crooked. What goes around comes around. This I believe in. May not be when I want them to pay for it but they will pay for it at some point. Happy Anniversary Carolyn. You have given me 5 years of peace happiness and such beauty, plus so much to think about and ponder. Bless you for all you have given to me. Hugs to you and Sadie girl. I just love her
GO Carolyn! I’m a big fan, have only commented a few times over the years. I especially want to thank you for this. We can all learn, can never let our guard down. I’ll never forget how I got so ripped off in Kingman, AZ. It was an auto repair shop, to this day I hate them. Let us know how all this is resolved and, yeah, I’d like that name.
Wow, I am so lucky. My son is a mechanic and tire guy. He is always checking our rigs and telling me what I need to do and when. Love him I'm so blessed
It's not really paranoia it's called being violated once you know somebody went ahead and just did whatever they wanted to you you start wondering what else did they do it's a complete uneasy feeling
The writer, Jack Kerouac, said, "Paranoia is based on reality." People are out to get other people whom they perceive to be more vulnerable than they are. They violate other people just because they can do so. I have been a victim too many times on vehicle repairs. These shops need to be regulated. Carolyn said she needed to do more due diligence. She blamed herself initially, but gladly she replaced that with being a fighter dedicated to proving the grand theft of $4,500, even thought he too quickly knocked of $250 when she questioned such a high price. She read his intention totally accurately. She caught him. She knows what she's doing. She just doesn't want to believe there are so many toxic, evil people out there with all these personality disorders.
I'm a little late to the show but your channel is so informative that I wanted to add my 2 cents. As many women will agree, we tend to get taken advantage of by mechanics because we lack their knowledge. It's a frustrating and scary thing when our vehicles breakdown. When I was married my husband took care of everything mechanical, and my father did as well. Now I am single and plow through each problem by educating myself over the internet. But I wanted to share what my daughter has taught me about taking an active role in tackling problems by immersing yourself in learning to do it yourself. Kelly is 38 years old wife and mother who will get under the hood of her vehicle to fix things herself. She has manuels, reference materials and is an unbelievable detective using anything she can to get to the bottom of a problem. Her problem solving skills don't stop at vehicles. As a daughter of third generation plumber, she can tackle just about anything that comes up. It must be in the genes. She's amazing and has home schooled both her kids while working full time as an office mgr for a local plumbing company. Women need to learn more about trouble shooting, repairing and construction. It will help us to be independent. Sorry about the length of this but I wish I had learned more than home economics in school.
Been there, done that. I tell them to show me everything before they do work on my car. Keep your positive attitude and I know exactly how you feel bc I’ve not listened to my gut in the past. Best wishes.
People that have been traumatized still want love and they still want to connection. I try to see the best in people first, then as I learn about them, I make up my mind. That's hard to do in instances like this. You laid out some great ideas to protect yourself in the future. I'm really sorry this happened to you. It's happened to me too.
I am a woman and my dad was a mechanic I was taught how to do basic maintenance as a matter of course and know more about cars than maybe 80% of the public and I've still been ripped off plenty of times. Most recently, I was ripped off to the tune of 5,000 and counting within the last 6 months involving 2 cars, and 3 mechanics and I am still without a car, so don't feel badly. There are cheats out there looking for people who know less than they do and are therefore easy to fleece. Just this year I have paid for things that were never done as per the inspector who examined the car for state licensing just after getting it back from the mechanic. This happened not just once, not just twice, but several times at different shops. Learn to protect yourself, which you are doing, but keep your anger for the other guy and stop beating up on yourself. This is a very educational and valuable video. All the best.
I feel your pain!! Mechanics and Vets are definitely the two areas that are rip-offs!!! Vets have become nothing but a business for $$, not about the animals.
Love the video. We all need to support each other w knowledge. Your not over reacting. My man's dad had a shop Terry's auto repair in Phoenix for years and years. He has always taught and reinforced to me as a woman what to do and not to do. Always tell them ahead of time ya want the old parts back. And want to see old tires. Hell take pics. Before and after. Lots of love and positive energy sent your way. You just literally saved so many people from getting ripped off.
Re: Tires. There is a Federal regulation that requires that tires have serial numbers and date codes. Before you're going into a shop, you can write down this information that's molded (or stamped) into the rubber of each tire. I suggest that all RV owners do this.
Hey Carolyn, I am one month behind you. I moved into my van on May 1 of 2016. I have been watching your youtube channel since you began. Congrats on 5 years on the road!
Best is to stay with them until they inspect and show you what needs doing before leaving the shop. And, as you said, know what things should look like.
Congrats Carolyn on your 5 years , When we travel and our vehicle breaks down , we don’t leave our vehicle , we stay in the waiting room or walk outside near the open bays where they work . They changed pads and routers and took us back to show the routers , so we were treated good but like you , if I get ripped off I will not stop . It’s look out! That mechanic knew why we stayed . The internet is a valuable source of information. You are just too good hearted girl .
For several years I was a warranty clerk and service advisor. When the guys were beating on the women to sell them stuff they didn't need they would see me at my desk and talk to me. Some in tears. I remember one tech who told a lady her brake lines were leaking and the brake fluid reservoir was cracked and rotors etc.. she had just had service done at our parent dealer. I called and had every repair order faxed over. I saw that the shop was wrong and took the lady over to the tech for him to show her what was wrong. I also brought one of our chilton books so I could show her the whole system and explain it to her with visuals. The kid was a new guy trying to make more money. our shop was a flat rate. I told the Service Manager and the kid was fired on the spot. One of our shop foremen checked everything out and she was fine. So I started to handle most of the women customers because I took the time to show them what was wrong and explain how things worked. Visuals and books tell the story...hope if they did rip you off which it sounds like they did I would definitely wipe up the floor with him. Good luck and keep us posted. Give Sadie hug for me.
Caroline that was the best video you've done in a long time. Expose these low lifes. There all our good RV mechanics out there in good shop owners in the bad ones will take advantage of you. Good for you I hope you find the culprit and see what the old rotors look like. My guess is he will grab some off another job to show you. Like you say trust your gut!
Appreciate your stick to it attitude!! Helping me not forget to do the things you mentioned. I too am way to trusting! I think there is a fine line when talking to service people, firm and straight questions, sprinkled with a nice complement and always in a nice voice.
OMG Carolyn! My mechanic always gives me the old parts that he replaces. Make sure you get those in future! Wishing you that best of luck in this! Hope you can catch this guy!!
As a single woman that will be traveling in my rv, thank you for sharing and the great suggestions from you and your viewers in the comments. I will be keep all paperwork on repair, log repair and date in a journal and ask for old part when repairs are completed.... congrats on 5 years 🎉💐🌻
The problem is that if you don't understand something, they can fool you. Here in the Netherlands we have an organization that stands up for the interests of motorists, the ANWB. They can inspect your car and the report tells you exactly what needs to be done about your car. The garage can then repair everything that is in the report. After that you can have another check to see if the work has been done properly. Do you not have this option in the USA?
Omg im so sorry!!!! My husband used to mark the tires, filters, etc. with marker; a very slight mark.... and then he would check the parts when he got it back. He did catch a lying mechanic one time & let me tell you it didn't go well for them!!! And yes, take pics!!! Sadly there are many dishonest people out there :( ... stay safe 🙏 ❤
It’s one of the main reasons I got off the road full time because I was tired of living in constant fear of breaking down in the middle of nowhere, which seemed to happen on every long drive in my 2006 Thor Class C, because I got ripped off twice and like you, didn’t realize it until after I was miles and miles away and that money was gone. But also, like you, I learned so much more about my rig and what to look for so lessons learned.... I do love how at the end of this video you said that you were okay and everything will work out, because Everything indeed Always Works Out in the end. Good for you! This too shall pass.💞
Hopefully this will all work out. My son is a excellent mechanic. He learned from his dad who worked on Sherrif cars. I learned a lot from listening and watching them. I'm no mechanic but know a lot about what is what when listening to or driving a vehicle. I'm old now so keeping records of when work is done is wise. Live and learn. ✌
We were raised to give people "the benefit of the doubt." That is the worst advice. The fact that you cannot imagine people ripping you off simply means you are a trusting person. You need to stop trusting them. They do this stuff because they CAN get away with it. Thank you for divulging the name, whenever you decide to do that. It is in all industries.
I have a gut instinct that Carolyn will get her money back. She has the witness testimony from her first mechanic a year ago, plus the second mechanic would not return her phone call about finding the removed rotors, and the Better Business Bureau will give him a demerit that can force him to resolve the issue. I got $140 back after posting on the BBB site. Carolyn is trusting; I am, too. But she is very smart and knows how to follow-up and makes this guy accountable and pay for what he did. He is committing a felony of grand theft by this rip-off.
Well, that sux. I bought a used car from a dealer that had an issue that they “discovered “ after the first oil change. I fought them and got my car repaired for free. They also tried to tell me I needed a service done that I’d had done on a previous visit once. Now they send me a video inspection every time I’m having service done to my car. That might be a good option for the future- have them show a video or FaceTime you the repair that needs to be done. Sorry that you got ripped off, but thanks for calling it out. It’s a good reminder to everyone to do research/know the maintenance schedule for their vehicle/s RV or other.
Ask for ALL used parts so you can inspect. And a binder of all receipts 3-hole punched ( include warranty,instruction booklets etc) That you can grab easily. You can even have tabs for tires, batteries, etc
The biggest lesson for me in your story is to ALWAYS listen to your gut. You brought up great points to follow for future repairs. So sorry this happened to you. I am trusting you will get this set right. Happy 5th anniversary! Sending love and light, Valerie
Just like every other woman here, I have been victim of the "upsell". You take it in for one thing, and they find other things wrong. I never go for it immediately. If it's an expensive repair, I take it someplace else and (without telling them what I was told) see if they find the same issue. But I understand in your situation you may not have an option to get a second opinion.
I admire you for calling out the mechanic. I’m not sure I’d have the nerve or energy to do that. I’m curious to see where this goes. If I can share my experience -- in spring 2020, I took my car for an oil change and got a “courtesy” multi-point checkup. The service person told me I needed new spark plugs (among several other fixes), which would cost around $200+ to change. I told him I’d give it some thought. In summer 2020, I asked my brother to help me change my spark plugs. Spark plugs for my car at an auto parts store cost $25. Even at the time my brother said my spark plugs looked fine to him, but we changed them anyway. It took us some time (maybe an hour), but we got the spark plugs changed. Just this week (Spring 2021) I took my car into the dealer for an airbag replacement that was covered by the manufacturer. Again, I got a “courtesy” multi-point checkup, and again, the dealer said I needed new spark plugs! My point is -- I don’t think the service people even look at the wear on these parts. I think if your vehicle is at a certain mileage point, they give you standard “recommendations” for parts replacement. Unless my car won’t pass my state safety inspection without the “recommendation” being done, I don’t bother to do it. IMHO, these “courtesy checks” and “recommendations” are an upsell, scam, ripoff and I wish they wouldn’t do them!
I'm like you. I always ask my son to check reviews, etc., for me because I am too trusting and lazy. This has to change! LOL Happy fifth anniversary. Today is my first day of retirement! Hitting the road next week! Woo hoo!
👍 Love your openness with the good and the bad of life. I think we can all relate to issues at the mechanics. Your tip of "taking your records with you" is great! Safe & happy travels :)
In Ohio the Secretary of State monitors complaints about guys like that, if there are complaints they investigate. Also shops are supposed to give you an itemized list of what needs to be done and cost so you can review it yourself or with another shop. Anxious to find out how your independent shop reviews the last shop's work, yea or nay on his work and cost.
Upsetting that this is happening to you because it happened to me and I let it go and it still bothers me.. I will definitely be more vigilant next time thank you.🐾💞
This applies to ALL shops. When you get work done on your vehicle. You have THE RIGHT to request a return of your old parts. Including your old worn out brakes, old worn out rotors, old worn out belts, hoses, spark plugs, wipers, everything. Always ask BEFORE the work starts that you want your old parts.
Thanks, Carolyn! I'm buying an RV and hitting the road later this year. Your video has inspired me to take an online course in basic auto repair. It will also help me make an informed purchase. Thanks for the advice!
Yeah...you’re right...people suck sometimes. Mechanic’s get away with murder because there’s little to no accountability. They do it to women in particular because they count on us being afraid and simply not knowing any better. It’s funny because when you mentioned it last week, I remembered when you had those break’s done last year! A warning went off in my brain too. I lease my vehicle, and the time before last, my dealership recommended all this work expecting that I wouldn’t know any better. So, I checked in with this other place that I liked. They checked my tires for free multiple times, family owned all that. And, he said no way! I had to go back to dealership because my battery was dying and it was still under warranty. When the guy at dealership saw that I had skipped the oil change there, he realized he F’d up suggesting all those other services. So, yeah....TRUST NO MECHANIC! At least until he/she (let’s be real it’s mostly he) has proven himself honest already. I’m sorry this happened. Don’t be so hard on yourself though because when our energy is thrown off by illness or stress we will often attract predators. Nothing to fear, it’s just the way of the world. I still believe there is more good than bad out there! I’m with you!!! I say if you can hold that mf’r accountable, do it!!! Cause you’re doing it for all of us too!!!! Hugs!!!
I am a retired technician. I work on my own Motorhome even thou I'm only 5' and a woman. During my career I made sure I reassure females specially, the work I would perform in their vehicles that I would save the old parts. Or I would ask them to come and I would show them. Always tell them you would like to look at it. And yes records are important to safe.
@@dberry5543Osha requieres customer should use safety glases to enter the shop. Yes you can enter a garage to see your vehicle and be explained what is to be done. I worked with Goodyear, Firestone, NTB, Cadillac dealership and Sullivan tire during my career. The rule is all the same. So if the customer can't see the work is not done!
I keep an Excel file for both of my vehicles. One worksheet is for tracking fuel fills c/w date, where, mileage, quantity, price & amount. The next worksheet is for recording oil changes c/w date business name, mileage and any notes. The third worksheet is for recording all other maintenance and the details. I back up these files to the cloud so I can retrieve the file at any time. If I'm heading out on a road trip, I print off the sheets to keep in my vehicle as well.
I hate people who take advantage of/rip off good honest working folk! Deep breath. Breathe in, breathe out..just breathe..Sidenote...LOVE the Joshua Trees in your "backyard"! Peace, Love, and Light to you my nomadic friend, and as always thank you for your time and sharing your life (ups AND downs) with us! ☮❤☀
My husband got ripped off by a guy that said he was repairing his car took his money and did nothing to it. People with good hearts have a hard time knowing that others are out to get what they can and don't care about others. I found this shop that had great reviews then it was like they hired someone new six months of bad reviews.
Oh Carolyn, hugs.... Congratulations on your anniversary and know you have just: 'paid it forward'-as it were. The love you give, always finds it's way back. I know, you know that but it's still hard not to beat ourselves up about these things. That's why it's so important that you share, to remind us, we are not alone. Not naive, misguided, nor stupid; blah, blah, blah. We are just- on the same team: Team Good. Yay! Thank you Carolyn... Also, Happy Bunny! 🐰🐣
Hugs! When you let us know the name & location of the business that lies, you Army of Friendlies will spread the word throughout the RV network. We may be small, but don't piss us off 😀
1st.of all HAPPY ANNIVERSARY!!! 2nd.HAPPY EASTER!!3rd. We(Hubby & I) Been through ripped off person yrs. ago. they kept calling saying we need this , we need this, & told them NO we don't just do what we brought the car in to do nothing else. BUT said they did it anyway, couldn't get the car til it's pd. for. took them to court & that judge DID NOT listen to what we were saying. & everything the guy was saying, so we lost. I'm HOPING you won't lose... To the Merial of the story YES WE'VE LEARNED OUR LESSON ON MECHANICS , now hubby knows A LOT of mechanical stuff.. LOVES/HUGS to you both!!!
Wow !! I hate this happened to you, makes one lose faith in people , quickly. Did you get this situation resolved in your favor? I truly hope so.. for you sharing this for us, I personally thank you , taking someone for their word and their honesty sometimes backfires, been there, done that!! This is for the protection of other people in the public needing automotive service or any kind of service go with your gut. I love the suggestion that if you get a call like that, you take it in for one thing and it multiplies to many other things just say okay let me get back with you and then just show up unexpectedly ask for them to show me these issues. That is the perfect answer, that you brought forth. Thank you again for sharing lessons learned along the highway and the journey , with us. Sincerely, Shay's Ways
@@CarolynsRVLife I am like you though, very trusting until you fuck me over, then watch out!! That’s one of my Virgo traits. Lol Despite this rotten business, happy 5 years on the road!! You continue to be an inspiration! 😊
@@CarolynsRVLife You'll get him, Carolyn! I usually do. I start with my bank, show my proof, and then the Better Business Bureau and write my posts in pithy prose and name the names, the dates, the who did what to whom. Blast his name out all over your channel. A lot of RVers watch you even if they don't comment. I am commenting now, because this is just too much grand theft. Stop him so he can't keep on being a toxic person who likes to hurt people.
Carolyn, I hope you get this situation taken care of. When I watched your last video and you starting rattling off what they did to your RV I was like wasn't that already done recently. Something seemed off but I thought i might have mixed up your RVs and it was Matilda. PLEASE fight this battle for ALL of us!
have the shop from last year send you the receipt either text a picture or email you, the part numbers will be on there
Quit beating yourself up for trusting in people. I choose to believe in the goodness of people. That being said, being smarter about how we trust is something that we constantly learn. Don’t stop your mission... get whom ever needs getting! Future : you should always get the old parts and a good mechanic will have them ready and show you what’s up. You can take them with you if you want. Don’t ask for them before but expect them after.
Also: nothing beats stopping at a couple of local parts stores and asking if they can recommend any local to help you with whatever you think needs done. Locals know.
Check part number
Any time you have replacements done, make some kind of permanent marking on the new parts and so when they are replaced you can identify them when they are replaced.
Reminder Always get your old parts no matter what it is. So you can RUclips or go to another mechanic to make sure it needed replaced
@@terrysandiego so sorry you are going thru all this! you tell them you want the old parts when you ok the repairs and they have always put my old parts back in the box’s the new ones came in. Then you can always go to a local parts store to verify that those part(s) are the right parts for your vehicle/rv/etc..
My husband used to tell me to get the old parts to take home too.
@@terrysandiego I agree with you. I think asking for the old parts is a great idea in theory but, it's a garage! Won't they have bad parts laying around just for this very thing?
It also prevents your parts from being sold by someone else. They sell used tires...so some most likely sell used parts. There is no such thing as an ordinary person. Everyone operates...how do they operate on customers vehicles? Understanding people is an art. The art of others. That nonsense about a mechanic and that deceit is freaking real. It's an undercurrent of goodness and promoting trust.
I'm a women and an electrician who knows a lot about my vehicles. Many repair shops treat me like I know nothing about a repair, even though I usually have already diagnosed the condition myself. Lots of places take advantage of women all the time, yes constantly, so you really need to be on top of things. It helps to have a small diagnostic computer to plug in a vehicle port that has an app for your phone. There are some not too expensive decent ones that can save you time and money.
Never ever get repairs done sight unseen. Always let the mechanic know you will need to see the problems before any repairs are done and you need a written estimate or the work is not authorized. It's important they know to save the old parts for inspection at any time, not just after work is done. Sometime failed parts can be returned for money or replaced free when under warranty. Used parts especially tires can be resold, which is another way to make money off of you. There's a good chance you can be charged a fee to dispose of your tires, even if they are kept to resale.
When your rig gets checked out again or each time repairs are done, make sure to take pictures of all the parts and pieces as they inspect it. Take pictures of the brand names, conditions like wear & tear along with pics of receipts. This helps show parts failure for warranties or bad workmanship.
An electronic copy of records in the cloud or laptop can be very useful. Many Notebook style apps that sync computers/cell phones are available and you probably even already have one. Folders/notes can be labeled with the date, repair shop, and repair plus contain the related photos. Electronic files are easilty searchable by label or content. It's also a good place to keep warranty info. Since many parts don't have a warranty paper/flyer/ booklet I always write the specifics on or attach it to the receipt.
When it concerns home/vehicle repair it's a good idea to check the BBB/Consumer Protection for official complaints. Unscrupulous businesses may be able to buy/fake some good reviews but it's more difficult to remove data from official public records.
@Carolyn's RV Life I hope things mentioned help you or anyone in some way and all turns out for the best.
Don't forget to breathe.
Great info..thanks..im.sure i got ripped off.on the car repairs i just had done
Years ago I took my car for an oil change at a popular quick change location also known for up selling. The guy called me into the shop while holding the cabin filter. This needs to be replaced he said it’s full of debris. I reached over plucked the one old brown leaf from it then quite dramatically dropped it on the shop floor. Look I said it’s new! Now put that right back where you got it! His face....priceless🤪
As a woman I have a standard reply for these situations. If I take it in for one thing and get a laundry list of repairs "needed" I always say "Okay thanks for telling me I will take it to my regular mechanic and have that checked". Ends the conversation and if I think it's possible I will take it elsewhere for a second opinion.
Leesa, that's a great plan. Not so easy in an RV and I think that's half the problem. I can't just take it to any mechanic and it's always a day or more without my home. That alone leaves us open to be conned.
@@cherriemckinstry131 Great idea: Although that involves being mechanical enough to access the part to mark! I'd be outta luck!
@@longwayaround7767 Carolyn couldn't check the records, at just those 2 records were mysteriously missing, i.e., the brake/rotor repairs a year earlier and the tire replacements. It seems that the rip-off mechanic went into her rig and removed just those 2 records.
I would never leave mine overnight unless I personally knew the mechanic. As it is, when I leave my apt. to visit family, I always take my box of important papers and other valuables with me as I don't trust management and all the employees who have keys to all the units. A lot of stuff, even from Amazon, gets stolen around here.
Thanks so much that's great advice i will do that going forward x
@@annthrockmorton1517 That's why she said take it to another mechanic
YOU didn’t do anything wrong. HE did. Don’t beat yourself up. Lesson learned, and thank you for sharing it so we can have the benefit of your wisdom. Now go hug Sadie and feel better! 😁
thank you so much S. I appreciate your kindness.
Before approving work, go on line to see how to tell if the repair is required. I guarantee the information is out there on how to inspect anything to confirm what the shop told you. You should tell the guy you got to go arrange for the money then go do your research. You also said you didn’t like doing things like actually looking the rig over, for 4 grand you can learn to like doing the inspection. The roads you drive over can eat up your front tires (especially cheap ones), mostly by knocking your front-end out of line. It’s easy to check what tires should cost...just google the discount tire stores. Also buy a tire thread gauge to check the depth of the thread, they are cheap and It’ll show if you need new tires.
Its not just women. As a young man it was common advice to put a dab of paint on spark plugs n oil filters so you could check they had been changed and not just cleaned to look new at first glance.
@@nclare7 I'm sure RV mechanics have nail varmish remover in their toolchest
@@hattyfarbuckle wouldn't that take regular paint off too?
@@amyp.575 You know I guess it would. Never thought of that. It also occurred to me that all the modern cars I have had for last 20 years hide the engone components so well under plastic that its a lot of work to even get to the components that may be changed which perversely gives any rogue mechamic more incentive to cheat as irs more work to mark old components and check their work.
As Caroline and many others know already its key to find someone you trust. I have used a local family shop on personal recommendation since moving to a new area 25 years ago and I trust him enough to leave top quality (and price) oil to use even though theres no way of being certain it wemt in my car n not his.
Carolyn I am going through the same thing. I got duped, i spent 950 on my car engine. Days later had to get my car recovered as it broke down twice. Within a month I had to spend 1600 to repair what he did. I now have my car off the road but I'm stuck in a finance agreement. I have no money, no job no savings it's really turned my life around. Funny how we blame ourselves & call ourselfs stupid when they're the bad ones. Good luck and i hope you take legal action if you must
So sorry, really! Makes you want to walk and bicycle everywhere. Being an RV owner is stressful like your car. The rip-offs are constant. Like you said, "duped" is what happens. No moral compass have these gigolos. I keep practicing mindfulness to pull in positive energy and not let these dupes ruin my day. I just do my best and then let go of the situation, after telling everyone about it though. Many blessing, Kylie!
@@virtualselfie6899 Thank you. I think it is important to let others know so they don't get duped but yes we have to let go at some point. I've learned an expensive lesson anyway. Take care xx
Sue him. Small claims.
@@virtualselfie6899 t
I recently had a 5 google star reviewed dentist try to rip every tooth out of my head and give me dentures. When I asked about periodontal surgery options or implants her demeanor went dark the way I've heard people describe Bundy going dark. I have never had a dentist so excited to not want to save a tooth much less all of them. I saw a periodontist who said I just needed root planing and scaling. There are literal psycopaths out there and it freaks me out every time I have a run in with one because you aren't wrong, most people are good.
Before you judge her look at the research about how dentures are easier to take care of and healthier for some people, because gum disease allows bacteria to get into the blood stream which increases inflammation and heart disease risk. Dentists who try to save bad natural teeth are also making lots of money from that; dentures are cheap in comparison. The dentist also might be from a culture where it's much more common for people to get dentures instead of expensive dental work. So maybe the dentist actually wanted the best, healthiest, and cheapest treatment for you!
Sure glad you did not have that work done....dentist can do good work but...
I'd like to know how many of their adult children have dentures..I bet NONE!
@@yippeekayee8789 Oh yeah,,,you are in the BUSINESS or have been sold a bill of goods...who wants their teeth is a glass next to the bed?
I had the timing chain go out on my Ford Ranger and I pulled it over, more like coasted it to the curb and called AAA. I had it towed to the ford dealership, off loaded it in the service area my friend took a match and set it on the top of the tire. We went back to my house and waited for them to call. I had gotten a quote of $180.00 to replace it earlier on the phone, there is a tool we didn’t have so we needed a garage to do it. About 4 hours went by and they called with a total of over $1,200.00!!! It started off with a $200.00 “diagnosis fee”, when I told them what it was to begin with! Then we moved on to the timing chain/belt, rocker arms, etc, etc., I was stunned! My friend and I got in his truck and went back to the dealership and my truck was in the same place we left it, how we knew was the match was still right there on the tire!! A lot of things that “needed to be replaced” the truck would have needed to be brought in and the top part of the engine removed for them to have checked it for that $200.00 diagnostic fee! I went ballistic right there at the service department and manager they could not get me out quick enough!! I called AAA to tow my truck home. I told the dealership if you expect one red cent from me they would have to sue me! I called a mobile mechanic that had a harmonic balancer and for $50.00 labor charge he did the work in my garage. That was 15 years ago and the other “repairs” the dealership said needed to be done (knock on wood) never did! This truck has been with me for 20 years and is the best vehicle I have ever owned. Don’t be hard on yourself, be hard on the repair hack I am so glad you will fight this and tell everyone who he is. “Word of mouth” CAN go both ways if people speak out!!
If you paid with a credit card I would call the credit card company right away and dispute the charges.
Good idea!!!
I ordered several masks when the pandemic started and I received another product instead of the masks that I ordered. I reach out to the company to return the product so that they can send my correct order of masks but there was no reply. My credit card was charged for the masks that I ordered but never received. So I reached out to the credit card company and filed a dispute and after about a month or two the credit card company removed that charge completely.
Your not alone. I had trouble with my truck and brought it in and asked them to do the $99 diagnostic exam. Well, they had it 3 weeks and never called me to tell me what was wrong. I called them and they said it was ready. I went in and they replaced a lot of parts and gave me the bill of $860! They proceeded to hold Mt truck for ransom until it was paid. A year and a half later the truck broke down again and I towed it to a mechanic. I told him that I thought it was the fuel pump. I asked him to check it. He had the truck a few weeks and then he called and said it was fixed. So I go in and he had replaced ALL of the parts that were replaced previously! Then HE HELD it for ransom too! $605!!! Neither of the mechanics ever called to tell me what they wanted to do. They just assumed that I would go along with anything. They both ripped me off. BTW, the truck is still broken and won't start and I can't afford to have it towed to the mechanic. Uggg.
I'm so sorry this happened to you, hope you can get it sorted,
Here in Spain, if anyone does a repair on anything (cars, heaters, washing machines, fridges etc) and they have to replace a part, it's mandatory that they give you the old part back.
It always annoyed me that they just left all the broken bits behind - but now I know why they do it.
The way I always console myself with ripoffs is that "at least it wasn't a root canal." My only consolation. Congrats on 5 yrs.
Lol! too funny!
It’s so true!
Soulfaring's comment was about getting ripped off at the dentist. Freaky
It's not funny
I feel for you. I'm also a single woman who has been screwed over in the past. Rest assured....karma will deal with him if you don't manage to sort this out. Good luck.💕
I had a similar situation occur on my van. They claimed to have replaced a part that my regular mechanic then had to replace about two months later. I took the original receipt with a written statement from my mechanic - and the part he’d removed that was supposed to have been replaced - back to the original shop. They refunded me $75 on the spot.
I hope you're right! But Carolyn said this guy's been in business so long, with repeat business, even though she later read in Yelp! about all the customer complaints regarding overcharging and work not done. The Better Business Bureau is one step for Carolyn to pursue. I did that once and got back $140, one half of what the company overcharged me, but it was better than nothing.
I’m sorry you had to go through that. I appreciate you sharing with us. It has taught me some important lessons
Parts have serial item numbers usually printed or engraved on the part. You ask for these when they are being installed and you ask for the old parts removed to be given to you at the end so you can check the numbers match. Keep a database of them on your computer. Wont help you now but will futureproof you.
Get a paint pin and mark parts before you take to shop so you can tell if been replaced. Had problems before
what a great idea! I did that with a fan install when I first bought my rv!
good idea..taking my car in.
That's a great idea.
Great idea!
My son says that is true a lot of mechanics say they did the work when they did nothing. It is so hard to prove.
Spot on! It is also very unsafe for the person who thinks his/her vehicle was repaired to specs. Can you imagine going downhill and the brakes fail? There are so many lawsuits regarding lemon laws and vehicle repairs just not done. Then when the vehicle fails, there is a personal injury lawsuit. I don't like driving so much anymore.
There are investigative news reports on RUclips that show at many Jiffy Lube locations they don't even change the oil!
I am so impressed with how you are determining the facts and getting justice for yourself. You are my hero.
As a mechanic I can tell if the work was done, also tell the shop you want your old parts, the shop you take it to can measure the thread depth, the DOT Date on each tire, they can measure the rotors and tell if the bolts have been touched. Sorry this happened to you, if you find out they ripped you off and the shop you bring it to ask them if they will write the finding and call your credit card and fight the bill
Thanks Four Horseman, that's exactly what I plan to do (about fighting bill) and your advice about investigating the work is right in line with what I thought would happen to prove he didn't do the work. Thank you so much for sharing your advice on this.
Yes this
@@CarolynsRVLife if you need any help or questions let me know, even later if you have questions or problems just ask and I will try to help you,I will make a email account and post it here and once you have it just delete the comment please
It makes me mad when shops do this or when the mechanic breaks something on a vehicle they will tell the customer it's bad, broken and needs to be replaced, I have broken stuff on customers vehicles and never did I tell the shop to charge the customer, it is my fault so I need to pay some times it just happens when you are trying to remove something and most the time the part that broke should of been removed in order to get at the other. Most are lazy or trying to make a job easier for them which most the time not right, yet sometimes there's short cuts also.
@@CarolynsRVLife sad part is he may have replaced them at your expense. Resold your old ones at the next persons expense because your rotors were good. As a female that has fought the you know nothing because your a female syndrone. Its always an inconvenience but dont approve any work without inspection. Always ask for old parts back. Shops charge you for disposal you can make that call when you pick up.
Sigh, my wife bought tires at a local tire shop and they told her she needed new brakes. I went back into the shop with her and explained that I had just put new brakes on it the previous weekend. He had us wait in the lobby as he went back and "talked" to his mechanics. He came back to the counter and told us "it was a mistake, he had new guys that were just learning". Wow, I wonder how many people get ripped off and have no idea. :(
I've said it once and I'll say it again it's so much easier to be mean it takes strength to be nice and honest. Being mean and a thief and all other bad qualities is the true sign of a weak person. My thoughts.
Susie, I agree those are signs of a weak person. But do you really think it takes less energy to be mean and dishonest? I can't imagine living a life of lies and deceit. I mean that sounds exhausting.
@@CarolynsRVLife the people who do shit like this use less energy because they are probably sociopaths who have no empathy. No feelings. Its easy for them.
Maybe not being dishonest that does take a lot of planning but being mean.... definitely
Thank you for the great lessons it gives us all a heads up!
When ya need significant work done on your rv, take it down to baja! The mexican mechanics are not only far less expensive, they are far more honest! (i have the same model as yours) just had suspension work done down here, front bushings, all new shocks, and leaf springs made right there. $600. Also tore the rear of my back corner wall nearly off. Repaired by a Mexican man walking along cleaning up trash on the beach $10. Had other stuff done too for less than $20. Turn it into a vacation! I'll even guide ya down in the fall.
I use to be so trusting of people and then after years of working with them and life’s experiences I have learned to be less trusting. I thought everyone had the same values and morals as me. What a shock to find out they did not. I still can take the good from people and leave the bad as people are all different. My Dad raised me to be aware of mechanics taking advantage of women. He was an aircraft mechanic and pilot so I was blessed to be advised of this. This could have happened to me as well. Your sharpe, and see, you dug into this matter and that’s all you can do. Don’t feel bad. I don’t want to live my life being paranoid and agree that a business can’t stay in business if your crooked. What goes around comes around. This I believe in. May not be when I want them to pay for it but they will pay for it at some point. Happy Anniversary Carolyn. You have given me 5 years of peace happiness and such beauty, plus so much to think about and ponder. Bless you for all you have given to me. Hugs to you and Sadie girl. I just love her
GO Carolyn! I’m a big fan, have only commented a few times over the years. I especially want to thank you for this. We can all learn, can never let our guard down. I’ll never forget how I got so ripped off in Kingman, AZ. It was an auto repair shop, to this day I hate them. Let us know how all this is resolved and, yeah, I’d like that name.
I find that corporate franchises often stay in business despite having a poor reputation.
Use your phone to snap pics of your receipts. If you can’t find the paper version you’ll have the pic.
People do rip u off its.SAD THATS WHY I LOVE ANIMALS AN HATE MOST HUMANS
Me too, hat rip off artists.
So sorry you have to go thru this-just shameful and greedy!
Wow, I am so lucky. My son is a mechanic and tire guy. He is always checking our rigs and telling me what I need to do and when. Love him I'm so blessed
It's not really paranoia it's called being violated once you know somebody went ahead and just did whatever they wanted to you you start wondering what else did they do it's a complete uneasy feeling
Mark, excellent observation. thank you!
The writer, Jack Kerouac, said, "Paranoia is based on reality." People are out to get other people whom they perceive to be more vulnerable than they are. They violate other people just because they can do so. I have been a victim too many times on vehicle repairs. These shops need to be regulated.
Carolyn said she needed to do more due diligence. She blamed herself initially, but gladly she replaced that with being a fighter dedicated to proving the grand theft of $4,500, even thought he too quickly knocked of $250 when she questioned such a high price.
She read his intention totally accurately. She caught him. She knows what she's doing. She just doesn't want to believe there are so many toxic, evil people out there with all these personality disorders.
Thank you for sharing this video. I as a woman have started asking for parts, show me the old filter and let me see the fluid checks.....
I can’t wait until you figure this all out, and make that jerk refund your money! So sorry this happened to you, Carolyn. ♥️❣️🙏🏼❣️♥️
They totally took your receipts. And all your feelings/pointers are valid.
I'm a little late to the show but your channel is so informative that I wanted to add my 2 cents. As many women will agree, we tend to get taken advantage of by mechanics because we lack their knowledge. It's a frustrating and scary thing when our vehicles breakdown. When I was married my husband took care of everything mechanical, and my father did as well. Now I am single and plow through each problem by educating myself over the internet. But I wanted to share what my daughter has taught me about taking an active role in tackling problems by immersing yourself in learning to do it yourself. Kelly is 38 years old wife and mother who will get under the hood of her vehicle to fix things herself. She has manuels, reference materials and is an unbelievable detective using anything she can to get to the bottom of a problem. Her problem solving skills don't stop at vehicles. As a daughter of third generation plumber, she can tackle just about anything that comes up. It must be in the genes. She's amazing and has home schooled both her kids while working full time as an office mgr for a local plumbing company. Women need to learn more about trouble shooting, repairing and construction. It will help us to be independent. Sorry about the length of this but I wish I had learned more than home economics in school.
When you visit the shop check if they sell used tires. If they do look for yours.
I am so very sorry this happened to you. Sending you love and light, Carolyn.
I always try to stay at the shop and ask to see the part they want to replace. Show me its worn out etc.
Been there, done that. I tell them to show me everything before they do work on my car. Keep your positive attitude and I know exactly how you feel bc I’ve not listened to my gut in the past. Best wishes.
People that have been traumatized still want love and they still want to connection. I try to see the best in people first, then as I learn about them, I make up my mind. That's hard to do in instances like this. You laid out some great ideas to protect yourself in the future. I'm really sorry this happened to you. It's happened to me too.
I am a woman and my dad was a mechanic I was taught how to do basic maintenance as a matter of course and know more about cars than maybe 80% of the public and I've still been ripped off plenty of times. Most recently, I was ripped off to the tune of 5,000 and counting within the last 6 months involving 2 cars, and 3 mechanics and I am still without a car, so don't feel badly. There are cheats out there looking for people who know less than they do and are therefore easy to fleece. Just this year I have paid for things that were never done as per the inspector who examined the car for state licensing just after getting it back from the mechanic. This happened not just once, not just twice, but several times at different shops. Learn to protect yourself, which you are doing, but keep your anger for the other guy and stop beating up on yourself. This is a very educational and valuable video. All the best.
This is horrible. I'm having trouble finding a Veterinarian that won't rip me off. I had a vet suggest surgery for my dog when he did not need it.
I feel your pain!! Mechanics and Vets are definitely the two areas that are rip-offs!!! Vets have become nothing but a business for $$, not about the animals.
Me too, old school honest vets seem to have retired.
Love the video. We all need to support each other w knowledge. Your not over reacting. My man's dad had a shop Terry's auto repair in Phoenix for years and years. He has always taught and reinforced to me as a woman what to do and not to do. Always tell them ahead of time ya want the old parts back. And want to see old tires. Hell take pics. Before and after. Lots of love and positive energy sent your way. You just literally saved so many people from getting ripped off.
Re: Tires. There is a Federal regulation that requires that tires have serial numbers and date codes. Before you're going into a shop, you can write down this information that's molded (or stamped) into the rubber of each tire. I suggest that all RV owners do this.
Hey Carolyn, I am one month behind you. I moved into my van on May 1 of 2016. I have been watching your youtube channel since you began. Congrats on 5 years on the road!
Thank you so much Ruth and congrats to you too!
Best is to stay with them until they inspect and show you what needs doing before leaving the shop. And, as you said, know what things should look like.
Congrats Carolyn on your 5 years , When we travel and our vehicle breaks down , we don’t leave our vehicle , we stay in the waiting room or walk outside near the open bays where they work . They changed pads and routers and took us back to show the routers , so we were treated good but like you , if I get ripped off I will not stop . It’s look out! That mechanic knew why we stayed . The internet is a valuable source of information. You are just too good hearted girl .
So sorry! Always ask for them to save the old parts for you, as well.
For several years I was a warranty clerk and service advisor. When the guys were beating on the women to sell them stuff they didn't need they would see me at my desk and talk to me. Some in tears. I remember one tech who told a lady her brake lines were leaking and the brake fluid reservoir was cracked and rotors etc.. she had just had service done at our parent dealer. I called and had every repair order faxed over. I saw that the shop was wrong and took the lady over to the tech for him to show her what was wrong. I also brought one of our chilton books so I could show her the whole system and explain it to her with visuals. The kid was a new guy trying to make more money. our shop was a flat rate. I told the Service Manager and the kid was fired on the spot. One of our shop foremen checked everything out and she was fine. So I started to handle most of the women customers because I took the time to show them what was wrong and explain how things worked. Visuals and books tell the story...hope if they did rip you off which it sounds like they did I would definitely wipe up the floor with him. Good luck and keep us posted. Give Sadie hug for me.
Caroline that was the best video you've done in a long time. Expose these low lifes. There all our good RV mechanics out there in good shop owners in the bad ones will take advantage of you. Good for you I hope you find the culprit and see what the old rotors look like. My guess is he will grab some off another job to show you. Like you say trust your gut!
thank you Jan.
Appreciate your stick to it attitude!! Helping me not forget to do the things you mentioned. I too am way to trusting! I think there is a fine line when talking to service people, firm and straight questions, sprinkled with a nice complement and always in a nice voice.
OMG Carolyn! My mechanic always gives me the old parts that he replaces. Make sure you get those in future! Wishing you that best of luck in this! Hope you can catch this guy!!
Happy Anniversary ANYWAY, you are such an inspiration!!! Our road warrior!
As a single woman that will be traveling in my rv, thank you for sharing and the great suggestions from you and your viewers in the comments. I will be keep all paperwork on repair, log repair and date in a journal and ask for old part when repairs are completed.... congrats on 5 years 🎉💐🌻
Wonderful! Glad I could help. Good luck to you.
The problem is that if you don't understand something, they can fool you. Here in the Netherlands we have an organization that stands up for the interests of motorists, the ANWB. They can inspect your car and the report tells you exactly what needs to be done about your car. The garage can then repair everything that is in the report. After that you can have another check to see if the work has been done properly. Do you not have this option in the USA?
Omg im so sorry!!!! My husband used to mark the tires, filters, etc. with marker; a very slight mark.... and then he would check the parts when he got it back. He did catch a lying mechanic one time & let me tell you it didn't go well for them!!! And yes, take pics!!! Sadly there are many dishonest people out there :( ... stay safe 🙏 ❤
It’s one of the main reasons I got off the road full time because I was tired of living in constant fear of breaking down in the middle of nowhere, which seemed to happen on every long drive in my 2006 Thor Class C, because I got ripped off twice and like you, didn’t realize it until after I was miles and miles away and that money was gone. But also, like you, I learned so much more about my rig and what to look for so lessons learned.... I do love how at the end of this video you said that you were okay and everything will work out, because Everything indeed Always Works Out in the end. Good for you! This too shall pass.💞
Hopefully this will all work out. My son is a excellent mechanic. He learned from his dad who worked on Sherrif cars. I learned a lot from listening and watching them. I'm no mechanic but know a lot about what is what when listening to or driving a vehicle. I'm old now so keeping records of when work is done is wise. Live and learn. ✌
Great PSA! Thank you for being willing to show the downs as well as the ups.
You bet!
We were raised to give people "the benefit of the doubt." That is the worst advice. The fact that you cannot imagine people ripping you off simply means you are a trusting person. You need to stop trusting them. They do this stuff because they CAN get away with it. Thank you for divulging the name, whenever you decide to do that. It is in all industries.
I have a gut instinct that Carolyn will get her money back. She has the witness testimony from her first mechanic a year ago, plus the second mechanic would not return her phone call about finding the removed rotors, and the Better Business Bureau will give him a demerit that can force him to resolve the issue. I got $140 back after posting on the BBB site. Carolyn is trusting; I am, too. But she is very smart and knows how to follow-up and makes this guy accountable and pay for what he did. He is committing a felony of grand theft by this rip-off.
Well, that sux. I bought a used car from a dealer that had an issue that they “discovered “ after the first oil change. I fought them and got my car repaired for free. They also tried to tell me I needed a service done that I’d had done on a previous visit once.
Now they send me a video inspection every time I’m having service done to my car. That might be a good option for the future- have them show a video or FaceTime you the repair that needs to be done.
Sorry that you got ripped off, but thanks for calling it out. It’s a good reminder to everyone to do research/know the maintenance schedule for their vehicle/s RV or other.
My heart aches for you. I know that feeling all to well! You go girl! Hugs!,
Ask for ALL used parts so you can inspect.
And a binder of all receipts 3-hole punched ( include warranty,instruction booklets etc)
That you can grab easily.
You can even have tabs for tires, batteries, etc
Oh no! I just watched the last one on your errands and repairs! Watching now. Lighting a candle for you that it all works out for you 💞🕯️💕🙏🕯️💕
The biggest lesson for me in your story is to ALWAYS listen to your gut. You brought up great points to follow for future repairs. So sorry this happened to you. I am trusting you will get this set right. Happy 5th anniversary! Sending love and light, Valerie
It is difficult to trust people when you have been ripped off. It is strong to not turn into someone like that yourself.
Happy nomad Anniversary, Carolyn! Sorry about your mechanic woes. You will get through it! Hang in there and persevere!
Thank you so much!
Just like every other woman here, I have been victim of the "upsell". You take it in for one thing, and they find other things wrong. I never go for it immediately. If it's an expensive repair, I take it someplace else and (without telling them what I was told) see if they find the same issue. But I understand in your situation you may not have an option to get a second opinion.
Hello haven’t visited for a while, glad you are doing well. Glad you have a large audience to speak out about your rip off
CAA car care centre is where i go. Is there an AAA equivalent motor car care centre in the States?
I admire you for calling out the mechanic. I’m not sure I’d have the nerve or energy to do that. I’m curious to see where this goes.
If I can share my experience -- in spring 2020, I took my car for an oil change and got a “courtesy” multi-point checkup. The service person told me I needed new spark plugs (among several other fixes), which would cost around $200+ to change. I told him I’d give it some thought. In summer 2020, I asked my brother to help me change my spark plugs. Spark plugs for my car at an auto parts store cost $25. Even at the time my brother said my spark plugs looked fine to him, but we changed them anyway. It took us some time (maybe an hour), but we got the spark plugs changed. Just this week (Spring 2021) I took my car into the dealer for an airbag replacement that was covered by the manufacturer. Again, I got a “courtesy” multi-point checkup, and again, the dealer said I needed new spark plugs!
My point is -- I don’t think the service people even look at the wear on these parts. I think if your vehicle is at a certain mileage point, they give you standard “recommendations” for parts replacement. Unless my car won’t pass my state safety inspection without the “recommendation” being done, I don’t bother to do it. IMHO, these “courtesy checks” and “recommendations” are an upsell, scam, ripoff and I wish they wouldn’t do them!
I'm like you. I always ask my son to check reviews, etc., for me because I am too trusting and lazy. This has to change! LOL
Happy fifth anniversary. Today is my first day of retirement! Hitting the road next week! Woo hoo!
👍 Love your openness with the good and the bad of life. I think we can all relate to issues at the mechanics. Your tip of "taking your records with you" is great!
Safe & happy travels :)
In Ohio the Secretary of State monitors complaints about guys like that, if there are complaints they investigate. Also shops are supposed to give you an itemized list of what needs to be done and cost so you can review it yourself or with another shop. Anxious to find out how your independent shop reviews the last shop's work, yea or nay on his work and cost.
Oh congrants on 5 years. Plus all the info you have given. Thanks for being with us......Suzanne
Upsetting that this is happening to you because it happened to me and I let it go and it still bothers me.. I will definitely be more vigilant next time thank you.🐾💞
This applies to ALL shops. When you get work done on your vehicle. You have THE RIGHT to request a return of your old parts. Including your old worn out brakes, old worn out rotors, old worn out belts, hoses, spark plugs, wipers, everything. Always ask BEFORE the work starts that you want your old parts.
That is so upsetting. When all you wanted to do is take care of your home. Hope you get your money back.
Thanks, Carolyn! I'm buying an RV and hitting the road later this year. Your video has inspired me to take an online course in basic auto repair. It will also help me make an informed purchase. Thanks for the advice!
Yeah...you’re right...people suck sometimes. Mechanic’s get away with murder because there’s little to no accountability. They do it to women in particular because they count on us being afraid and simply not knowing any better. It’s funny because when you mentioned it last week, I remembered when you had those break’s done last year! A warning went off in my brain too. I lease my vehicle, and the time before last, my dealership recommended all this work expecting that I wouldn’t know any better. So, I checked in with this other place that I liked. They checked my tires for free multiple times, family owned all that. And, he said no way! I had to go back to dealership because my battery was dying and it was still under warranty. When the guy at dealership saw that I had skipped the oil change there, he realized he F’d up suggesting all those other services. So, yeah....TRUST NO MECHANIC! At least until he/she (let’s be real it’s mostly he) has proven himself honest already. I’m sorry this happened. Don’t be so hard on yourself though because when our energy is thrown off by illness or stress we will often attract predators. Nothing to fear, it’s just the way of the world. I still believe there is more good than bad out there! I’m with you!!! I say if you can hold that mf’r accountable, do it!!! Cause you’re doing it for all of us too!!!! Hugs!!!
Thanks for sharing, great info! Happy trails!
Wow 5 year's of watching you!
Carolyn, you're such a good soul. I enjoy your youtubes so much.
I am a retired technician. I work on my own Motorhome even thou I'm only 5' and a woman. During my career I made sure I reassure females specially, the work I would perform in their vehicles that I would save the old parts. Or I would ask them to come and I would show them. Always tell them you would like to look at it. And yes records are important to safe.
@Trisha Bement I get the ole "insurance prohibits you in the garage area" so you can't see for yourself.
@@dberry5543Osha requieres customer should use safety glases to enter the shop. Yes you can enter a garage to see your vehicle and be explained what is to be done. I worked with Goodyear, Firestone, NTB, Cadillac dealership and Sullivan tire during my career. The rule is all the same. So if the customer can't see the work is not done!
I keep an Excel file for both of my vehicles. One worksheet is for tracking fuel fills c/w date, where, mileage, quantity, price & amount. The next worksheet is for recording oil changes c/w date business name, mileage and any notes.
The third worksheet is for recording all other maintenance and the details. I back up these files to the cloud so I can retrieve the file at any time.
If I'm heading out on a road trip, I print off the sheets to keep in my vehicle as well.
I also have formulas built in to calculate mpg (or litres/100km).
I'm so sorry you were lied to. But I do want to wish you a happy RV anniversary 💕
I hate people who take advantage of/rip off good honest working folk! Deep breath. Breathe in, breathe out..just breathe..Sidenote...LOVE the Joshua Trees in your "backyard"! Peace, Love, and Light to you my nomadic friend, and as always thank you for your time and sharing your life (ups AND downs) with us! ☮❤☀
My husband got ripped off by a guy that said he was repairing his car took his money and did nothing to it. People with good hearts have a hard time knowing that others are out to get what they can and don't care about others. I found this shop that had great reviews then it was like they hired someone new six months of bad reviews.
Congratulations Carolyn!! 5 yrs is an awesome milestone. I've had major expenses on my class c in the 1 1/2 yrs I've been in it.
Most people are good ,but that one bad one can sure hurt. Here's a big hug and a sorry.
Oh Carolyn, hugs.... Congratulations on your anniversary and know you have just: 'paid it forward'-as it were. The love you give, always finds it's way back. I know, you know that but it's still hard not to beat ourselves up about these things. That's why it's so important that you share, to remind us, we are not alone. Not naive, misguided, nor stupid; blah, blah, blah. We are just- on the same team: Team Good. Yay! Thank you Carolyn...
Also, Happy Bunny! 🐰🐣
Hugs!
When you let us know the name & location of the business that lies, you Army of Friendlies will spread the word throughout the RV network. We may be small, but don't piss us off 😀
This is the best way to handle the situation. Use your network. We just bought our first rig and want to avoid this biz already
1st.of all HAPPY ANNIVERSARY!!! 2nd.HAPPY EASTER!!3rd. We(Hubby & I) Been through ripped off person yrs. ago. they kept calling saying we need this , we need this, & told them NO we don't just do what we brought the car in to do nothing else. BUT said they did it anyway, couldn't get the car til it's pd. for. took them to court & that judge DID NOT listen to what we were saying. & everything the guy was saying, so we lost. I'm HOPING you won't lose... To the Merial of the story YES WE'VE LEARNED OUR LESSON ON MECHANICS , now hubby knows A LOT of mechanical stuff.. LOVES/HUGS to you both!!!
I like your plan about the breaks. I hope you find out the truth.👍 By the way, your hair looks so pretty and shiny.❤️
Wow !! I hate this happened to you, makes one lose faith in people , quickly. Did you get this situation resolved in your favor? I truly hope so.. for you sharing this for us, I personally thank you , taking someone for their word and their honesty sometimes backfires, been there, done that!! This is for the protection of other people in the public needing automotive service or any kind of service go with your gut. I love the suggestion that if you get a call like that, you take it in for one thing and it multiplies to many other things just say okay let me get back with you and then just show up unexpectedly ask for them to show me these issues. That is the perfect answer, that you brought forth. Thank you again for sharing lessons learned along the highway and the journey , with us. Sincerely, Shay's Ways
Happy Anniversary!!!!🎊🥳
I have the same problem I believe people are good and why would they want to be bad
Ask for your old parts
Happy Anniversary Carolyn, we love you. God bless and keep you in His mighty right hand!......
❤
I was hoping this was an April Fools day joke. So sorry this was real. 💕
Yeah.. no. My whole life is one giant April Fools joke sometimes. LOL
Not feeling sorry for myself.. Ok, maybe a little 🙄😜
@@CarolynsRVLife I am like you though, very trusting until you fuck me over, then watch out!! That’s one of my Virgo traits. Lol
Despite this rotten business, happy 5 years on the road!! You continue to be an inspiration! 😊
@@CarolynsRVLife You'll get him, Carolyn! I usually do. I start with my bank, show my proof, and then the Better Business Bureau and write my posts in pithy prose and name the names, the dates, the who did what to whom. Blast his name out all over your channel.
A lot of RVers watch you even if they don't comment. I am commenting now, because this is just too much grand theft. Stop him so he can't keep on being a toxic person who likes to hurt people.
Carolyn, I hope you get this situation taken care of. When I watched your last video and you starting rattling off what they did to your RV I was like wasn't that already done recently. Something seemed off but I thought i might have mixed up your RVs and it was Matilda. PLEASE fight this battle for ALL of us!