Don't connect your phone to the car!
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- Опубликовано: 30 июн 2023
- when you connect your phone to a car, you leave so much personal information for anyone to scoop up!
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Man as someone that rents cars often I saw this becoming a problem pretty quickly. It was scary seeing so many other people's information. I went ahead and deleted all as much as I could including my own when I was done using it, but it was really time consuming hassle. I told Enterprise they should delete all the data on the cars they rent out as soon as they get them back because this can quickly become a big problem for them in the future, but who knows if they listened.
I'm REALLY happy someone finally made a video addressing it and validating what I figured as well.
well done for deleting other people's info. And yes, they dont make it easy to "delete all" for some reason.
Enterprise still doesn’t delete previous renters info. But I don’t consider it a big hassle to delete it.
Sometimes those infotainment systems have a factory reset option that is supposed to clear out the old data. It likely even unpairs any devices that were paired also. I don't know where you would find it but I found it on my vehicle while poking around in the settings for anything I might decide to adjust. They are all going to be a little bit different so a search for infotainment system factory reset on any specific vehicle may help. It may even be different on the same model vehicle in different model years if there was a major revision or just a change to someone else's software instead.
You added your own data?
Takes almost no time. Just go in and choose delete phone
Recently, I flew home to visit my family, rented a car and I noticed all of these things mentioned. I also thought of the idea of deleting the other people's information and I think car rental companies should warn their clients better about doing this for their personal security. Huge thanks for this video!
isn't it just crazy?!?
@LironSegev hola, that's why is so important a legislation for data protection, like in Europe.
It should be mandated that the rental company insure the vehicle is cleared of any identifying information of the previous renters. Under penalty of being held liable for any misuse of that information.
Yes, people also need to take responsibility for their security and protecting their private information.
Honestly when the employees get a vehicle back two of them should go into it and make sure all information is removed before it moves onto the next step in the process
@@lennychorn147Exactly. “Clean” inside and out!
I am surprised that the rental company doesn't clear out the system!
this should be part of the car prep . I wonder if they can be held liable (but then they'd just slip something into the fine-print about that)
I don't think they really care. I've rented cars that have been dirty, even one that smelt of cigarette smoke, so they're definitely not going to care about the Infotainment.
I am not surprised. That means more work for the employee. I am betting they are barebones operation as are most retail stores. If not required, not doing it.
I wouldn't trust the employee with this info. All that info you leave behind on the rental cars system from your phone is a goldmine.
Great video. I didn’t know the car kept so much info on connecting. You’d think as part of the cleaning process when returning the car, the rental agency would wipe the phones from system.
you would think so right? but they don't
Sadly, I do not believe the rental agency would do the right thing. Those "infotainment" systems do just that: Collect "info" from unsuspecting users. That's why it's up to you (and me) to be vigilant with personal data. I don't often rent a car, but I'll be on the lookout from now on and make sure to delete my info from the infotainment system. Special thanks to you, @LironSegev, for posting this.
@@LironSegev This is why rental cars are so stressful for me. I had a dispute with a rental company over a small scratch. They are supposed to record such things before renting out the vehicle, but some don't. They ARE more likely to look carefully at the vehicle when it is returned. Luckily I had taken photos with my phone before driving away, and so they had to accept that the scratch was already there when I rented it, because of the time stamp.
I'm pretty sure they don't even KNOW about it.
I actually asked Hertz what they do and they said that they do nothing.
If someone calls you for any reason, never, ever give them any information. Hang up, even if the caller ID seems right. Look up their phone number on the internet, your contract or the back of your credit card and call that company at their known phone number. NEVER, EVER give them any information, NOTHING, nada. HANG UP, no matter how scary it may seem.
I do this and have no friends or family now.
@@watamatafoyu It took me a few seconds to get it!
Exactly, this phone scammers have been at it for 30+ yrs. They are only getting more clever withAI and tech.
Amen!!
@@watamatafoyu LOL
One of your best! Car rental companies should provide warnings tags in the car.
Great idea!
Also, they should routinely wipe the car’s data after each rental.
It’s funny that you mention this. When I rent a car, one of the first things I do is delete previous renter connects. It never occurred to me that I could use this to scam someone. Of course I also delete my info before I return the vehicle.
I have only rented a vehicle once or twice, and never connected my phone to it. I am conservative in general about connectivity-I just simply didn't see the need. That said, I would not have thought about the security implications specifically. Thanks Liron, I bet you are going to save a lot of people from scammers with this information.
np!
Neither do I
Can transfer data when charging phone with usb cable as well.
Many states such as mine require hands-free operation of the phone, so it is highly tempting rather than not use the phone or risking a ticket.
@@sands7779 That's why you buy a power-only cable. The wires for data are physically not connected.
Long term renter here and yes, the info is stored. Perhaps there’s a data waiver of some sort mentioned in the agreement because the company does NOT delete previous renters. A guy at the rental place even mentioned casually that Tesla’s have some sort of recording device and will auto record in and out of the vehicle. I haven’t looked into that, but if you plan on renting a Tesla, you might want to ask more questions. Privacy and security is such an issue and no one seems to care. Smh.
Privacy and security are things from before 9/11. All of your information is already easy to access.
I can easily figure out the exact location you just made that comment from.
You could also find out where I sent this message from.
The observations found in this video have just opened my eyes. And the solutions expressed were most helpful. Everyone who rents cars should be aware and beware. Thank you Liron.
And not just rent. When you sell your car too!
You are amazing. You bring tech into everyday life and address things that many of us don't think of. Thanks for all you do.
appreciate you!
Great video Liron!! I've been doing this for years. When I get a rental, first thing I do is delete ALL phones from the Infotainment system. Then I'll allow mine to connect, but of course at the end of the rental, I'll make sure to delete my info as well, AND remove the car from my phone as a device. Another thing I do is take a bunch of photos from all around the car when I pick it up, as well as drop it off. Yes, I get the mileage and gas gauge too. Hertz for me has been known to ignore the gas level and just charge for a full tank regardless. They always do it after the fact, so I've got the initial receipt as well as the gas level pic. I'm always nice when I ask them to remove it....and they are nice to do just that. Course I try not to rent from Hertz anymore. Pains me because I had many years of great service from them in the 80's/90's/2000's. Thanks!
Funny story on "connecting to the wrong car". I had flown out for work from San Francisco, but due to an emergency, I came back home via Sacramento. My sister and I hopped in my 2nd car to go pick up my daily driver at SFO. Once we got in the car, my phone kept connecting to the daily driver behind me. My 2nd car didn't have bluetooth. Then I got a call from work, which my sister answered in my car behind me. Pretty funny but exactly to your point of connecting to the wrong car.
I take a pic of the dashboard with miles and gas leve and pics of the outside and inside of the car before and after. So no one can say I did something.
Thanks for the tip! I probably shouldn't be, but I am shocked how people would leave that data in a public place like a rental car. Jordan is a very lucky man..
I'm sure many people believe that once the phone's not connected to the data disappears.
exactly
@@newposter30 That's how it should be. What were these phone/auto companies thinking?!
@@hermanwooster8944 yes it should be. Money that is what they were thinking.
Because they don't know it's even happening. If not for this video i would not know either...
The depth of vulnerability you have demonstrated here, Liron, is hair raising! Thanks from the UK for the warning.
kinda scary....
I'm fairly tech savvy & never even thought of this! Good work!
Great video. It costs nothing to DO THE RIGHT THING. Thanks for sharing this information and making others aware of how to protect their privacy.
exactly! Doing the right thing is just so obvious....well, you would think it is....
Such sound intelligent and useful advice. We never know when we are being spied on next. It;s a minefield out there. Thanks to people like this guy we can be all on our guard. How horribly the concept of honesty has deteriorated in the last 50 years it's very depressing. Morality too has gone down the pan at a similar rate.
Reminds me of the issue copy machines had. People had no idea copy machines had hard drives and when you made copies, your information was saved on copy machine hard drives. Thanks. 😎✌️
Yes, exactly
these are things most people don’t even realize. great video pointing this out. i think after watching this, me and many others will be a lot more careful with how our information is being shared and how it can be used against us👌
Exactly!
This is such great information. I'm glad you are informing people.
I am always called paranoid for searching videos like this to prevent future headaches. Thank you.
Thank you for confirming my suspicions! I had to rent a car this year after I was in an accident and my car was totalled. It had other people's information on there and I was hesitant to connect my phone until I was sure that I could remove everything completely once I was done!
Thankfully it was easy so I removed the other people's information and my own before returning the rental car.
Thank you so much! This info came at a perfect time. Thank you! ❤
Thank you for this tips!!
This is not only for phones, last year was staying at a hotel and had access to someone's Netflix account. People need to stop trusting corporations to keep you data private.
We had that too, once. We deleted it and then ours before left.
Thanks for this info. It is very informative
Wow, thanks for this; much appreciated.
Valuable information as always. Thank you. I appreciate all you do to keep us informed and safe.
thank YOU for watching!
Thank you for the heads up on this
Thanks for your invaluable information.
Thanks for adding the "remove other phones" before you return the car... so on point... and helpful!
You bet!
Thank you for helpful information.
I miss the old days when stuff like this was never an issue. I guess that's the downside of technology.
THANK YOU for this information!!! I've never heard about this, and I'm sure that the majority of people don't know it. Again, THANK YOU!!!
Thanks for the info!
Thanks. This is very good advice.
Very helpful thank you! ❤
You are a hero! Thank you!
Great advice. Thank you.
This was a very informative video, thank you for it.
I'm so skeptical, I get on my friends and family's nerves with it. First off, I'm not speaking or listening to a robocall, I'll contact the rental location and speak to an agent. Even if I did incur a fine without knowing, I want the details, plus they already have my payment information.
But I do understand how many people would be sold by the details. There needs to be tougher penalties for scammers and fraudsters.
Exactly
Great info! Thank you for sharing this!
Thank you for this valuable information.
Never understood the desire of connecting smartphones to vehicles in-general. I like being unplugged when I'm driving, phone in pocket, both enjoying the driving experience, listening to music off my USB drive, & actually paying attention to the road & other drivers around me.
Great information. Thank you.
Excellent channel. I've been traveling lately and clean up the pairing menu most of the time. I also do this on the T.V.s. people leave there Netflix credentials on the TVs a lot too.
Once again great advice and very helpful. Cheers from Australia.
Thanks for watching!
Great job on this video! Thank you so much for making it!!!
Appreciate you being here 🔥
This video has been on my feed for 2 days now. I ignored it until now. Wow!!!! Thank you for sharing.
😂 Thanks for watching!
Excellent information, thank you
Thank you Liron! Very good advice as always.
My pleasure!
Great tips. I rent a lot and used to be good about clearing things out but lately have been forgetting to do so. Thanks for the reminder!
I would add that if people have used Bluetooth at all with the car, they should also go into their phones and click on the “forget device” option so that is not an issue. I literally experienced getting the same car weeks later and it just connected right away. Totally caught me off guard.
It would be nice if car rental companies would clear this data out as part of the cleaning or checkin process, but they don’t care about much these days other than your money.
again no way can they reach your phone an d the only thing you're savign is the pairing info. nothing more
@@MrRonfelder Again? Take it up with the video author. I’ll keep keeping my phone tidy by deleting them.
This is so serious! Hope this gets to as much people as possible...
Agreed, spread the word and thanks for being here 🔥
This is soooo helpful! Thank you for sharing and keeping them informed!
Appreciate you being here 🔥
Thanks for the great and VERY USEFUL info✅👍🏻.
Thanks for your great advised.
Great information. Whenever I rent a car, I routinely delete the stored information from several previous renters. The last time, I could see information from at least 10 previous renters!
Thanks you! I had no idea!
Excellent Video!! Thank you so much for this info!
Appreciate you being here 🔥
Thank you for very good info.
Thank You for that info
I've rented a few cars in my life, and since connecting phones to cars is a thing, the cars' infotainment systems were always reset to factory defaults when I got the car. So before I return it, I always do just that.
I think the staffs of the car rental companies here are instructed to do that anyway, because I have never taken over a car where there was information about the previous customer. Way back, however, when cars only had sat navs and no bluetooth, last visited destinations could be called up a few times.
In this day and age of people's private information being constantly under attack just don't connect your phone to rental cars. Afterall there was a time when people functioned without smart phones.
Great video. Very informative.
Good advice. Same applies to hotels with the TV if you put your Netflix in it. We stayed somewhere once where the previous person left their Netflix logged in. Perhaps not as serious but still.
Oh I had that too. We deleted their info.
Great Info, thanks
Thank goodness I watched this video before I considered renting a car. Very helpful information ty so much!
Awesome report - thanks...
Thanks for sharing this! I'll share this with family members who travel often!
awesome - thanks for watching!
Thanks for the tip..I shared it with my friends and family.
Appreciate you being here 🔥
Just suscribed. Great info.
Appreciate you 👍👍👍
Very enlightening. Thanks!
Also a lot of people don’t know. In the days of toll by mail and various traffic camera devices. When you incur a fee like that the rental company will send you an email ( usually months after the rental ). That they are going to charge the card you used to rent the vehicle unless you call customer service and arrange other payment. So be extra careful when renting
No way!!!! Wow. Thank you Mr Liron for this info! I'll be sure to share!
Thank for hanging out here 👍
Wow!! Thank you. I never even thought of this.
No problem!
Great advice!!!!
Thank you!
This is EXTREMELY helpful.
Thanks for the very useful information!
my pleasure and thank YOU for being here!
Thanks. I shared your video with some people who use this feature. Appreciate the information. Enjoy your day.
Appreciate you being here 🔥
Thanks a lot!
Thanks for sharing 😊
GREAT INFO , THANK YOU 💯
Glad it was helpful!
I don't even connect to a car via Bluetooth anymore. I connected to my mom's car(a pre-Infotainment car, no touch screen, etc) via Bluetooth to play music a few times. A few months later, her exact vehicle(make, model, year, even color) showed up on Experian, asking if it was my car.
Very helpful. Thank you
Appreciate you being here 🔥
Over the top presentation this time. The down side is scammers will be checking rental cars for easy access information if they had not known about this. I'm pretty sure that rental agencies are supposed to remove this personal data but we all know how they cut corners when it comes to rental prep.
they are doing this now. They are also breaking into cars parked at airports and seeing the home addresses on the insurance papers in the glove box. They know the owner is away since they just got on a flight and usually they have the garage remove as that is left in the car! Thats why I always Uber to the airport
Thanks for the great info! You now have a new subscriber.
Appreciate you being here 🔥
This is scary! Thanks for sharing!!!!
Great advice this 🤝
Appreciate it!
Well Wow, so informative. Thank you for your generosity!!!
Appreciate you being here
Hi Liron,
I do not comment often on your videos (although a subscriber) , but I do watch them often and truly appreciate your info and help. Thank you on behalf of everyone who, like me, do not comment often or ever.
Wow, thank you - appreciate you!
@@LironSegev sorry for the missed out words in my original message. I have corrected the message, but I am glad that you understood it anyway 💯.
Thanks! 🙏 Your the best. I always erase my information before leaving the car back. Then check all my information.
smart! its your information so why should the next person be able to simply click a button and see your stuff?!?! Thanks for the message and being here!
I have connected by BT to a rental car and deleted my phone info as well as the phone info from anyone else that was stored in the infotainment system when I returned it.. One thing I did notice is that the level of detail available for the previous renters was nowhere near what you were able to access, but this was in Australia and perhaps we have a different level of connection here.
Bless your heart for this amazing information
You are so welcome
I do this every rental and I have seen exactly what you discussed. I have never allowed any of my data in a rental to stay but many many people do indeed just trust that the return process removes such data which is a total error on thier part. As you say be aware and selective of what you connect to. I use the tools available but always remove my tracks as best I can.
👍👍👍
Thankyou so much great job
appreciate it!
Good Info, Thanks !
Glad it was helpful!
Excellent. Thank you
You are welcome!
Thanks for another helpful video!!!
My pleasure!
You really provided great value in this video, protecting us from potential disasters. thank you.
Appreciate you being here 🔥
Your info is the best!
I appreciate that!