Phone repairs are getting ridiculous - Here's why.

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  • Опубликовано: 22 май 2024
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Комментарии • 9 тыс.

  • @Mrwhosetheboss
    @Mrwhosetheboss  18 дней назад +1581

    This was an extremely painful video to make 😅Do you guys have any repair horror stories?
    For my video on why the internet is starting to break: ruclips.net/video/wVYG1mu8Lg8/видео.html

    • @JSAP_all_things_TECH
      @JSAP_all_things_TECH 18 дней назад +2

      LIKE MY COMMENT PLEASE ARUN YOU'LL MAKE MY DAY IM A HUGE FAN

    • @Entr.Vin1
      @Entr.Vin1 18 дней назад +23

      U could of have me that phone fr i have a nokia c32 that run slow as hell😭

    • @Beats-ns3tw
      @Beats-ns3tw 18 дней назад +18

      Damn, I remember Arun's old videos as if it were yesterday. I especially remember the one like three years ago where he almost got hacked. What a change he's gone through! His videos are now so much more lively and fun! Just keep up the great content Arun, have always stuck with you and will continue to do so! 💙💙

    • @Nobodyhhdheh
      @Nobodyhhdheh 18 дней назад +1

      I love your videos

    • @DanWithMinecraftJavaAndBedrock
      @DanWithMinecraftJavaAndBedrock 18 дней назад +3

      Nottingham

  • @Stumble-G
    @Stumble-G 18 дней назад +12817

    The funny part isn’t that it’s ridiculously easy to break, but the company’s who make them do everything to make them as hard to fix as possible

    • @playerzking
      @playerzking 18 дней назад +511

      never used any Crapple product, problem fixed
      Edit:
      Looks like a lot of people assumed I'm Shamesung user. No I'm not.
      I am rocking a Zenfone 10 and pixel 4a. Both are featuring an impossible to break plastic back. I deliberately avoid all phones that are glass sandwich.

    • @Budboyzz
      @Budboyzz 18 дней назад +93

      The fact that you could change the chip around so Apple wont detect the new repair would've oversmarted apple

    • @k2vnbrms7
      @k2vnbrms7 18 дней назад +9

      Would you like to play Gacha life with me

    • @Lyraid_
      @Lyraid_ 18 дней назад +2

      hi

    • @logictv6667
      @logictv6667 18 дней назад +1

      Let him come

  • @rossmanngroup
    @rossmanngroup 18 дней назад +2941

    A lot of the repairs I used to offer I just stopped offering altogether because I'm not able to get quality parts at reasonable prices anymore. It is unfortunate, but everything eventually comes to an end, and the era of us being able to offer certain repairs at competitive prices with good parts has come to an end. I did my best to fight back against it, and I lost. I lost bad. All I ever wanted was to share the fun that comes from following a diagram, solving a puzzle, and making the fan spin with the world. For a short period of time, I had that. Now it is gone. At least I can say that I tried.

    • @Amejonah
      @Amejonah 17 дней назад +121

      Hi Louis. I saw your last vid about YT TOS because of Grayjay. Keep it up the good work 💪

    • @sevenofzach
      @sevenofzach 17 дней назад +78

      Needs more upvotes. The trail goes deeper than he knows.

    • @lexiani
      @lexiani 17 дней назад +134

      Hi Louis, sadly I too quit the repair industry altogether after about 15 years because it was just an uphill battle, worse and worse year over year. Knockoff parts have become worse, original not worth the price, and on top of everything you have to jump through the hoops of copying serial numbers and whatnot... I just got tired of this bs.
      Your videos on Macbook logic board repairs did help a ton back in the day, say, A1278 era, oh, those were the good old days when stuff was still repairable... I do wish you all the best of luck in all your endeavours, you're a gem of a person.

    • @Blakhawk1703
      @Blakhawk1703 17 дней назад +70

      You fought well.

    • @kde5fan737
      @kde5fan737 17 дней назад +42

      I read the first scentence and I thought to myself, "that sounds like Louis".... lol.

  • @GoufinAround_
    @GoufinAround_ 13 дней назад +606

    Luis Rossman has been lobbying and advocating for Right to Repair here in the US and he goes very in depth in many videos in how Apple is trying to control everything and prevent user choice in device repair, not just the phones

    • @Zidbits
      @Zidbits 13 дней назад +22

      Yup. I tell people to avoid apple like the plague since I'm the one that has to fix their phone when they inevitably break it. This guy's entire video here only works for Apple. If he used an Android phone, this video wouldn't have been particularly interesting.

    • @GoufinAround_
      @GoufinAround_ 13 дней назад +25

      @@Zidbits it’s funny you say that because this youtuber’s daily driver phone is a Samsung S24 Ultra lol

    • @TheSteveSteele
      @TheSteveSteele 12 дней назад

      Except it’s all biased BS RUclips content that you all believe. I’ve needed Apple twice. Once to repair a Mac Pro and again to replace an iPhone 14 Pro that was completely destroyed in a motorcycle accident. Both times, each item was either fully repaired or replaced FOR FREE. It’s obvious that none of you actually own or use Apple products. You just enjoy bashing on the big bad rich company.

    • @nightmareblack3346
      @nightmareblack3346 11 дней назад +1

      Glad to see more people become more aware about this!

    • @ramoncape1142
      @ramoncape1142 10 дней назад +2

      i fix my own android, i just order the parts and tools online. its that simple and cheap only at about 50usd.

  • @mattsmotorcycle
    @mattsmotorcycle 12 дней назад +300

    Funny thing. My S23+ fell off my motorcycle at 110km/h on onto the highway. The case fell off and the back of my phone was shattered along with the metal body being shredded. Screen was totally fine but the screen protector was smashed.
    Took it to Samsung, to replace entire back glass and metal body, $95 parts and $15 labor (I'm in Thailand).
    They accidentally broke the screen on repair and replace it with a brand new one for free.
    After this, I don't think I could go back to Apple. On my iPhone 11 it was cheaper just to buy a new phone than replace the back glass.

    • @ShaCaro
      @ShaCaro 9 дней назад +13

      I dropped my A70 and broke the screen. €150-200 to get the screen repaired on a €380 phone. No ability to do it myself.
      I'm jealous.

    • @lutenic6111
      @lutenic6111 8 дней назад +23

      Sorry but Samsung is charging equally exorbitant prices these days for repairs on their phones.

    • @sparv1067
      @sparv1067 7 дней назад +3

      I just repaired my iphone screen by buying it on amazon and doing it myself. Super easy. Cost me £20.

    • @money_masters
      @money_masters 7 дней назад +1

      Thats dirt-cheap

    • @p.chuckmoralesesquire3965
      @p.chuckmoralesesquire3965 6 дней назад +2

      the fake nerd in this video is about ten years too late to the "iphones are a ripoff" realization LOL

  • @kesterrj7895
    @kesterrj7895 18 дней назад +7529

    "Its a real scam". If the screen of a latest Iphone breaks we have to literally pay half the price of the phone itself to repair it! 😐😐😐

    • @romandruckermusic
      @romandruckermusic 18 дней назад +201

      To be fair, the display is one of the most expensive components in a phone. But yeah this is still too much

    • @I_like_aliens_from_mars
      @I_like_aliens_from_mars 18 дней назад +581

      60 hz ain't that expensive bruh​@@romandruckermusic

    • @lesshumanmoredead
      @lesshumanmoredead 18 дней назад +53

      Not with applecare+ though, I think I saw the price estimates for repair if you have applecare being like 30 dollars or something. Interesting that he didn't mention it at all......

    • @papiertoilette-pb9lf
      @papiertoilette-pb9lf 18 дней назад +157

      ​@@romandruckermusic Yeah that's why you can buy less than 200$ phone with a 120hz Oled display, surely adding the ltpo display tech cost 300-400$ more 🥴

    • @Xnoob545
      @Xnoob545 18 дней назад +70

      ​@@romandruckermusic there's no way the logic board / SoC, which is insanely complex is worth less than a screen

  • @JanisBebritis
    @JanisBebritis 18 дней назад +2802

    This is 100% on Apple - they made it incredibly hard for repair shops to fix it - all the pairing and expensive parts, not even talking about the way phones are glued together.

    • @ThurstanHethorn
      @ThurstanHethorn 18 дней назад +54

      Expensive parts yes, but unless you have signed up to be Apple authorised you can’t even get parts.

    • @UNATCOHanka
      @UNATCOHanka 18 дней назад +18

      Come to South Asia where brands dont really control the repair and see how bad the repair shops are

    • @Cerasvemoguci
      @Cerasvemoguci 18 дней назад +5

      You need to realise there is a reason that a certain product cost as much as it does. Parts are expensive to manufacture, besides that if the part stops working under warrenty thats a huge loss someone has to cover. On top of that u have to pay for workforce that does the work.
      All in all, I think its fair pricing all considered.

    • @TheGamingNorwegian
      @TheGamingNorwegian 18 дней назад +145

      @@Cerasvemoguci No it isnt.... If you seriously think these parts are expensive to manufacture then i got some magic beans to sell you. These are mass mass mass produced, and theyre designed to have as a few steps as possible in the production which makes them really cheap. There is no chance these screens costs anything more than $15 per screen for Apple when bought in bulks of millions and millions. Youve fallen for Apples buIIshit, these are expensive purely because of corporate greed.

    • @d3rpn1nj47
      @d3rpn1nj47 18 дней назад +21

      ​@@Cerasvemogucidefinitely not in the case of the back glass and the phone is designed to be more expensive to repair

  • @ChristopherAndersonPirate
    @ChristopherAndersonPirate 14 дней назад +32

    The last time I went to get my phone repaired was for my iPhone 6s Plus and they glued a piece inside of the phone, so a year or two later when I went to Apple to get my battery replaced, they told me that somebody repairing the phone had glued something inside so they just said we’ll give you a new phone because someone screwed up this job. I think they thought that someone at Apple had screwed up the job because they just gave me a new phone instead of replacing the battery for the exact same price as the cheap battery replacement at that time which I think was only $50.
    This was years ago when the iPhone 8 was the newest iPhone, so I think the repairs were much cheaper because now it is stupid expensive.

    • @r8gg
      @r8gg 3 дня назад +2

      The difference here is that they had massive lawsuits for the iphone 6, 6s, 6s plus etc, because the batteries were proven to be forcibly lowered overtime by apple, so they were extremely generous in cases of apple iphone 6s repairs, and even offered them for free.
      Proof of what CAN be done.

  • @Professor_Giggles
    @Professor_Giggles 13 дней назад +23

    I remember fixing the iPhone 5c, switching out my sisters screen for my broken screen. It was easy to repair back then. A few months ago, I bought a Sony Xperia Play on eBay and switched out the screen for my broke version. Also easy. New iPhones suck for repairs.

  • @KingOfHearts99
    @KingOfHearts99 18 дней назад +2144

    As a repair shop, I just stopped taking in iPhones all together. It's just not profitable since customers don't want knock off parts but aren't willing to pay for genuine parts either.

    • @theicecreamninja101
      @theicecreamninja101 18 дней назад +227

      You’re a repair shop🤯

    • @awesomezinyew
      @awesomezinyew 18 дней назад +21

      ​@@theicecreamninja101
      zamn

    • @achourfreepalestine
      @achourfreepalestine 18 дней назад +117

      Hi repair shop
      Iam an apple 🍎
      Nice to meet you 😁

    • @guptalovish1
      @guptalovish1 18 дней назад +111

      We got repair shops writing comments before GTA 6, SMH

    • @liamcollinson5695
      @liamcollinson5695 18 дней назад +53

      Because apple purposely make replacement parts that expensive that most people just get a new phone

  • @carpdog42
    @carpdog42 18 дней назад +1915

    A counterpoint on the "you don't have the guarantee" of a bigger shop; Louis Rossman made the opposite point, that the small sketchy shop guy only really has his reputation to work off and isn't getting the big money because he doesn't have the look that makes you comfortable, he is often going to give the best service because a big part of his business is going to be word of mouth.

    • @mzr9710
      @mzr9710 18 дней назад +132

      even if, its not a guarantee, there are as many small repair shops owners who only care to grab as many low budget customers that are looking for the cheapest option, and in some way "scam" them.
      i still think the repair situation is awful with apple, and actually most of the top companies nowadays, and things have to be done to change that, but saying that its better to just go to a indie sketchy shop isnt a solution

    • @MLCHRL
      @MLCHRL 18 дней назад +44

      Looks like the glue guy failed.

    • @TechnoMinarchistBall
      @TechnoMinarchistBall 18 дней назад +19

      Precisely. Ones who don't honour the guarantee won't be in business for long.

    • @HenryGertcher
      @HenryGertcher 18 дней назад +69

      Definitely check out Louis Rossman. He is a big proponent of right to repair and talks about how manufacturers make their products hard to repair. They also take steps to limit parts availability.

    • @agc2801
      @agc2801 18 дней назад +34

      Yep… Arun dropped the ball a little on this one there’s good shops that know what they are doing they get cheaper parts with excellent performance and proper installation. Hard to find probably but is like getting a good mechanic.

  • @jeanclaudethedarklord6205
    @jeanclaudethedarklord6205 13 дней назад +21

    Big man finally brought this up! THANK YOU! The world needs more coverage of this, Louis cant do it alone

    • @mr_b_hhc
      @mr_b_hhc 9 дней назад +1

      Absolutely - people need to stop buying these products because as one of my mentors said "What you walk past, you accept".

  • @banditalley9592
    @banditalley9592 12 дней назад +5

    Thank you for using your channel and your position to find all this out for us end users. It is a costly experiment, but it has given us a great insight into what to do and what not to do.
    In fact from now on I think I will be buying used phones, I don't fancy huge repair bills on top of huge expense on the original phone! Great video!

  • @PhoneRepairGuru
    @PhoneRepairGuru 17 дней назад +929

    It's messy no doubt, A repair shop nowadays is kind of like your barber. You want to build a relationship with one and keep going to them. It is quite annoying the amount of disclaimers I have to give before/after fixing an Apple device vs let's say a Samsung, but most people seem to understand and don't mind. The aftermarket displays are a hit or miss but once you find a good supplier they can get really good, I'd say maybe 90% as good as the originals. With a good warranty, those make for very cost-effective options. The best practice for repair shops is to be as helpful as possible because there's a lot to explain.

    • @darkashes7086
      @darkashes7086 17 дней назад +50

      Honestly it’s quite stupid how apple does things for repairs and I hate it, especially when it makes it more difficult for a repair shop to fix their phones, makes me want to use android more than ever.

    • @salvatore1231
      @salvatore1231 16 дней назад +9

      They should of used a oled screen and charged a litte bit more instead of using lcd for the iPhone 15. I only keep two lcd screens in for iPhone's that have retina display for customers on a strict budget and explain to them that it will break easy and their battery life may be effected. Majority of my customers really do not care if the screen has a message or not after explaing its just apples way of telling you the parts been changed. When they do care I charge a little more and send the phone out to get the ic swapped out. Samsung is starting doing some things as well, I noticed a few Samsung phones when you change the finger print reader it will not work any more same with the Google Pixel.

    • @grapes-mf3cj
      @grapes-mf3cj 16 дней назад +13

      Yooo PRG

    • @_joshblack_
      @_joshblack_ 16 дней назад +10

      Love ur vids

    • @zam6877
      @zam6877 16 дней назад +4

      I agree
      You may find someone who is just consistently better...
      Then tell your friends

  • @MeryKeit
    @MeryKeit 18 дней назад +1699

    “iCrack” being the name of your phone repair service is wild 😂

    • @galgulden
      @galgulden 18 дней назад +6

      Did you like you own comment?

    • @newheadstart
      @newheadstart 18 дней назад

      Nah 18 other people did, what hurt you tho ​@@galgulden

    • @bazazoo9223
      @bazazoo9223 18 дней назад +80

      ​@@galguldenhere, have a downvote

    • @k2vnbrms7
      @k2vnbrms7 18 дней назад +4

      Can we all play Gacha life together

    • @Lord_ofcinder
      @Lord_ofcinder 18 дней назад +12

      I live near icrack they sell vapes and every other shit there. They told me 20 quid for a generic iPhone case.

  • @JIFAN7886
    @JIFAN7886 14 дней назад +67

    17:57 this guy saved your reputation.. i was wondering why is no one recognising you 😂😂

    • @user-df5ym9dv5g
      @user-df5ym9dv5g 6 дней назад

      He looks a bit to similar to other englishmen

    • @AlexandreG
      @AlexandreG 5 дней назад

      He talked witha bunch of Indians and no one recognised him. They are not very patriotic tech people

    • @nimbo138
      @nimbo138 2 дня назад

      It's actually better if no one recognizes you. That's like the bad part of fame when everyone wants to take a selfie with you when you're going grocery shopping or something

    • @nothing0062
      @nothing0062 День назад

      He's a bloke on RUclips. Why would you think the wider populous would recognise him?

  • @peterd788
    @peterd788 12 дней назад +3

    I bought an iPhone 15 in the Apple Store and bought the screen protector which Apple applied. I had to wait 25 minutes for my appointment to buy the phone. Before I left the store I noticed there were a number of dead pixels on the screen. I immediately approached the salesperson and pointed this out. She made an appointment with a "genius" and he spent 45 minutes doing tests. I told him that I hadn't actually left the store and couldn't I just get another one. He agreed that it was still under warranty and said I should come back in 90 minutes after the screen had been replaced.

  • @Trinket_Master
    @Trinket_Master 17 дней назад +270

    Ex IPhone repair technician here, generic iPhone screens costed us like 80 quid and came with true tone capabilities, the only loss was they where not Oled and bezzles are slightly bigger. Rarely heard a customer turn it down.
    Official Apple started at 250 and just shot up from there, company would have went under if all we sold was official...
    As for how long to repair, I could replace 30 iPhone screens a day, it took about 15 minutes per screen, we say 30 minutes incase of complications or a faulty part.
    Yes 100% apple locks parts to a ID code, we had ways of getting around it if we where very careful and took our time. Like connecting the ftp cable of the face I'd module to a third party tool to copy its code and copying the original screens data, etc etc.
    If we didn't do this parts would just stop working for no reason at all. New screen, no face I'd, new button, no 3d touch or touch I'd even if it was a genuine part, new camera, no camera lmao.
    Apple are an absolutely horrible company, as a technician I hated them

    • @uk4490
      @uk4490 16 дней назад +6

      Thanks for the info. 👍

    • @tabushka292
      @tabushka292 15 дней назад +18

      Yea, lets not pretend that there's any upside to this for the users or that it's for "guaranteeing the users the gEnUiNe apple experience" lol. This is all about making it as hard as possible for third party repair shops to repair apple products so that users will have no choice but to go to them, and so they can charge pretty much whatever ridiculous amount they want.

    • @cyjanek7818
      @cyjanek7818 15 дней назад +5

      "not oled" is big difference

    • @Pantheon3D
      @Pantheon3D 15 дней назад +3

      OLED is the main selling point. thanks for mentioning it might not be OLED if replaced. i didn't think to check before

    • @Trinket_Master
      @Trinket_Master 15 дней назад +5

      @Pantheon3D no worries dude, oled doesn't matter for most people if I'm being honest but it's a huge loss for those who are aware of its benefits.
      I couldn't go back to lcd on a phone

  • @animesh_dewan
    @animesh_dewan 16 дней назад +660

    Major correction - the repair industry in general does not suck, but the repairs for Apple products suck! The repairs for non-Apple Android devices are thriving where you can get good quality parts for cheap and the skill level of repairmen in general is pretty high too.

    • @koalaunknown
      @koalaunknown 16 дней назад +18

      This is nonsense. Repairing androids is worse. (I used to repair phones)

    • @stsk7
      @stsk7 16 дней назад +78

      @@koalaunknown Nah Android repair isn't so bad

    • @koalaunknown
      @koalaunknown 15 дней назад

      @@stsk7
      iPhone screen replacement:
      1. remove screen
      2. replace water proofing
      3. put new screen on
      4. run simple diagnostics
      Takes about 30-45 minutes depending on how long it takes to replace the waterproofing. Easy to multi-task during diagnostics.
      Samsung screen replacement:
      1. remove back panel
      2. disassemble the entire
      phone
      3. replace front waterproofing
      4. replace screen
      5. reassemble the entire phone
      6. replace back waterproofing
      7. put back on
      8. run diagnostics that are half Korean.
      Takes half of your day.
      Apple also has really good support for Apple Authorized Service Providers and also makes sure you are always ready for new products. Samsung on the other hand fails to deliver new machines and makes you play email tag for weeks to do any communication. The only props I can give to Samsung is that they are less stingy when it comes to part inventories.

    • @forgottnmustard3502
      @forgottnmustard3502 15 дней назад +64

      ​@@koalaunknownI literally use a 6 year old Android phone literally I replaced the battery twice without a single knowledge about it

    • @CC-tk9xw
      @CC-tk9xw 15 дней назад +8

      Someone without even knowledge bout repairs talking bout android isn't so bad. As an IT guy with tons of phones to work with i tell you if you think apple repair service is as bad as you think? Android is WORST. If you're just someone who researches things in google and hear gossip bout how bad apple then your opinion is invalid as to someone who actually works with the industry.

  • @JustShawn11
    @JustShawn11 12 дней назад +36

    I swear samsung is strategically placing multiple ads on these videos,i got like 3 for the same galaxy phone already

    • @mr_b_hhc
      @mr_b_hhc 9 дней назад

      Brave browser - bye bye adverts.

    • @tayyebmahmood7906
      @tayyebmahmood7906 8 дней назад +1

      Haha me too

    • @wooshbait36
      @wooshbait36 7 дней назад

      Get RUclips premium, are you unemployed?

    • @ZenoEditz.
      @ZenoEditz. 7 дней назад +4

      @@wooshbait36 Jesus chill

    • @wooshbait36
      @wooshbait36 7 дней назад

      @@ZenoEditz. You both have anime pfp which screams *unemployed*

  • @ianvincent5069
    @ianvincent5069 8 дней назад +4

    I lived in Nottingham for 12 years but had to move for work last year this video is a brilliant nostalgia hit of Nottingham i miss it great city

  • @WingmanXTwice
    @WingmanXTwice 18 дней назад +258

    Man, icrack can just send the phone to official repair store and keep the 50 bucks 😂

    • @sunshine3914
      @sunshine3914 18 дней назад +30

      Except there would be a longer wait period.

    • @hp22k
      @hp22k День назад +1

      That's actually smart lol. The customers would be highly satisfied and more customers would come😂

  • @mitchcoppo
    @mitchcoppo 18 дней назад +378

    I love the current trend of tech influencers holding the big guys accountable, rather than reviewing crates of Chinese knockoffs. Asking for doing better or risk losing a huge customer base is more effective at getting makers of your favorite products better.

    • @bibinoojen
      @bibinoojen 18 дней назад +15

      This doesn't seem to have had an effect though, Apple seems to only have made it more difficult to repair.

    • @Jordannn_nope
      @Jordannn_nope 18 дней назад +3

      you can thank Marcus for it

    • @agc2801
      @agc2801 18 дней назад +7

      Sadly proper journalism died with RUclips and influencers.

    • @minkx8
      @minkx8 18 дней назад

      I doubt the American ones would do that...

    • @oo-xb6gv
      @oo-xb6gv 18 дней назад +16

      The Chinese phones are literally doing it better than big tech

  • @nicksrandomness8116
    @nicksrandomness8116 14 дней назад +6

    I use an Otterbox Defender Pro on my s22 Ultra. The case has a lifted edge, impossible to break on the corners and keeps the phone off of smaller rocks. Phones are getting so thin that they don't fit in the hands properly anymore.

  • @JontyLevine
    @JontyLevine 13 дней назад +4

    Living in Nottingham, I walk past these places all the time so it's kinda cool to see them in a video. I'd be interested to see you do one about battery replacements. Because if you're lucky enough you may never need a screen replacement but every phone's battery will wear out in a few years. And with people keeping their phones longer (I still use an iPhone X), this will become increasingly relevant over time.

    • @tyedy
      @tyedy 8 дней назад

      Does he live in Nottingham?

  • @mohmedpatel8657
    @mohmedpatel8657 18 дней назад +315

    Hey @Mrwhosetheboss , as a repair technician who does both genuine Apple repairs as well cheaper ones regularly, I can say that the cheapest screens are actually LCD screens as compared to OLED on the original. That is why the cheaper one is not as slim and the viewing angles suck. Not to mention true tone is gone and 50Hz refresh rate.

    • @illbebach8018
      @illbebach8018 18 дней назад +4

      Still sad that apple has a 50 hz refresh rate.

    • @mich977f
      @mich977f 18 дней назад +29

      @@illbebach8018 What??????????????????? I think you missed something crucial.

    • @lenny3394
      @lenny3394 18 дней назад

      @@illbebach8018it’s 60 on original

    • @tdrg_
      @tdrg_ 18 дней назад +26

      @@illbebach8018it’s not apple with the 50Hz screen; it’s the “fake” screen

    • @radikk7874
      @radikk7874 18 дней назад

      @@mich977fhe is not far off, 60hz instead of 50hz, on non pro iphones. It’s hard to find budget Android phones with 60hz nowadays as most start at 90hz. Yet apple somehow selling an expensive phone with 60hz

  • @cttommy73
    @cttommy73 18 дней назад +924

    Having watched Louis Rossman's videos and following the big tech companies, the reason independent repair shops are having to charge so much and jump through so much hoops is because of companies like Apple and other big tech companies. Monopoly is what makes them the most money after all.

    • @AverageAlien
      @AverageAlien 18 дней назад +31

      Don't like it, don't buy apple products. It's that simple. Nobody forces you to buy apple products

    • @Nebelworfer
      @Nebelworfer 18 дней назад +112

      @@AverageAlienexcept most other manufacturers follow apple’s example as best as they can. And not just in smartphone market.

    • @M16-bf4ku
      @M16-bf4ku 18 дней назад

      @@AverageAlien nobody is giving you any money to defend Apple (a trillion dollar company that wouldn't give a Sh*t about you). Why do you keep defending them???

    • @k2vnbrms7
      @k2vnbrms7 18 дней назад +2

      Can we all play Gacha life together

    • @liesandy291
      @liesandy291 18 дней назад +2

      Yep your literally can't give a better service as a apple authorized, can't keep stock parts.

  • @Orthgnl
    @Orthgnl 11 дней назад +1

    I didn't even notice the sponsorship at first. Not over the top. Love it.

  • @kyorin6526
    @kyorin6526 3 дня назад +2

    I damaged my charging port on my S20 Plus, and I got wildly different quotes for having it repaired. Went in to a random place in the High Street that actually looked a bit dodgy, £30 and done in 30 minutes, well pleased.

  • @strikezrow
    @strikezrow 17 дней назад +574

    As an engineer, the truth is, if any of these companies cared about repairs at all and weren't making a KILLING on selling you repairs, they could make the phones borderline unbreakable. They could also make the phones easy to take apart and put back together at home. Why don't ALL of these flagship phones have sapphire screens yet? Why not give us a $30 case that is shock-proof? Because that would cut into their bottom line.

    • @ThadMiller1
      @ThadMiller1 17 дней назад +10

      Sapphire breaks even faster Them...

    • @appixx
      @appixx 17 дней назад +32

      @@ThadMiller1bro what? Pretty sure sapphire is superior to normal glass in literally every way

    • @ThadMiller1
      @ThadMiller1 17 дней назад +56

      @@appixx
      + scratch resistance
      - break resistance
      - transparacy

    • @XoLucyna
      @XoLucyna 17 дней назад +9

      @@appixx It nots. Sapphire isnt that strong, If you drop one its going to break but with less cracks but its the same thing you gotta repair anyway.

    • @RolandKoller90
      @RolandKoller90 17 дней назад +10

      @@appixxfar from the truth buddy. Get into the high end automatic watch world. People smack their Rolexes with little force and it shatters the sapphire easily. The scratch resistance is where sapphire shines.

  • @yorha.a2
    @yorha.a2 18 дней назад +987

    This is why companies like Fairphone and Framework exist. You can fix it yourself, or get it fixed for cheaper as it's designed to be easy to repair.

    • @noskmare311
      @noskmare311 18 дней назад +104

      While Framework is exceptional, Fairphone is unfortunately really sucky. Which is a shame since ethical tech is so hard to come by. Or rather, almost impossible.

    • @phantomfist1831
      @phantomfist1831 18 дней назад +6

      Can you tell me, is there other company that sells cheap but long lasting phone just like fair phone, I literally just found out about this!

    • @TotallyNothing1
      @TotallyNothing1 18 дней назад +2

      My parents said that if I hit 750 subscribers by my birthday they would buy me a professional camera for recording! Pls guys I'm literally begging you!

    • @TheEggman888
      @TheEggman888 18 дней назад

      @@phantomfist1831there is not, cheap (less than 200$) and repairable options do not exist at the moment. It's either fairphone or nothing. The guy overestimate how bad the fairphone is, it's not the best phone but it's not complete garbage either.

    • @randomgamingin144p
      @randomgamingin144p 18 дней назад +38

      @@TotallyNothing1 no offense but i dont see any reason why youd need the camera based on ur vids

  • @SteamTrainsBoy
    @SteamTrainsBoy 7 дней назад +3

    "Iceack, why not iFix?"😂

  • @LilJr93777
    @LilJr93777 7 дней назад

    I love MrwhostheBoss Videos, Been watching for many years now. My favorite tech RUclipsr. I also live in Nottingham. I would want a picture as I am a hype fan. Will continue to watch for many years to come

  • @redwolf92
    @redwolf92 17 дней назад +109

    my God, geolocking authorized repair location?! that's beyond Orwellian, mate.

    • @trevorhaddox6884
      @trevorhaddox6884 16 дней назад +9

      Even trains are like that now, it's dystopian.

    • @zam6877
      @zam6877 16 дней назад +4

      Yes, I was surprised at the taint of paranoia Apple gives off

    • @argothapro1295
      @argothapro1295 11 дней назад

      fuwwy ?

  • @b_man-25
    @b_man-25 17 дней назад +325

    Every time I think about getting an Apple product, I realize how absolutely AWFUL their greedy monopoly has become. Because they're doing EVERYTHING in house, and no one else can get access to their software or hardware, they can charge whatever the heck they want, and people have to pay it. Instead of allowing people to repair their phones, they charge exorbitant prices in the hope that people just buy a new phone, which they make more profit on. That's why I laugh every time I hear them talk about their "green efforts" or "eco friendliness". Besides the fact that you don't include a charger anymore, creating more packaging for separate products, the fact that people can't repair their phones and just have to throw them out is TERRIBLE for the environment. I hope that right to repair becomes an enforced standard worldwide, but it doesn't really seem too likely at the moment. We're living in a world of greedy monopolistic mega corporations, and it hurts everyone but them.

    • @sesqwe1693
      @sesqwe1693 17 дней назад +20

      Very true and with how the Eu likes to pass all kinds of Pro consumer laws, I don't see a good reason for why Europeans can't pressure their representatives into making a law that prohibits these terrible solely profit driven backwards policies that big corporations make such as apple

    • @NewstatePlayer100
      @NewstatePlayer100 17 дней назад +7

      ​@@sesqwe1693 we south Asians also want what eu do for consumer they should do something on headphone as it is removed even on non ip 68 rated phone

    • @nylotical
      @nylotical 17 дней назад

      Why does Apple lock parts? There’s actually a good reason and it’s unfortunately too good a reason for it to lose in court without major repercussions for iPhone users after changes would be made…
      THEFT!
      Thieves know that Apple users are by no means rare, but it’s impossible to unlock an iCloud locked iPhone if the person wants to use the phone with cellular or internet (once it connects to the internet it’d get locked again). However, the thieves can dismantle the phones part by part and sell them on eBay or to repair shops with a significant profit. This is likely why the guy said he doesn’t know where they get their repair parts from, he was likely getting them from stolen phones and lying. There was a huge thief that got caught and did an interview on how he got tons of money by doing similar stuff. Ever see iCloud locked phones on eBay and wonder why anyone would buy them? Probably not, but now you know.

    • @mohammadkamran5862
      @mohammadkamran5862 16 дней назад +4

      While I agree with you on being a monopoly is a terrible idea.
      But Apple having control over every aspect of their products is a good thing. Their products work very Efficiently and work well together. And it helps them provide a more secure service. I can save all my passwords in my Apple keychain cloud and they’re not going anywhere. Plus other security so it’s not a bad thing.

    • @MainAccReborned
      @MainAccReborned 16 дней назад +7

      ♻️ ❌
      💸✅
      They going green. Just not the eco way.

  • @prismgames
    @prismgames 8 дней назад

    Brilliant video, learned a lot from it

  • @gamelihlencube2128
    @gamelihlencube2128 7 дней назад

    Great video Arun. Imagine what it’s like to try and get your iPhone repaired in Zimbabwe.

  • @AnudeepKolluri
    @AnudeepKolluri 15 дней назад +174

    Phone repair technician here.
    Small shops are good at changing screens. Anything else, u are ruining ur phone.
    In usa, iphone 12 screen costs 30$(generic one) but shops take a 100$ cut on top of it. so the price goes to 130 - 150$.
    Individual stores were a decent option before iphone 14. U can get repairs under 99$ but recent software updates make it hard for both parties.
    Most stores are inconsistent with prices. So if you are getting a screen repair, u can bargain the price. And they most likely will go down.
    Watch out of scammer stores. Some stores offer 2 options, cheaper and original one. First they quote you the high price and wont mention if its original or not. If the consumer doesnt ask, they install cheap screen and cash the rest.
    Also the warranty they promise is not reliable. They can say whatever they want to not repair if it costs them something.
    So I recommend get your screen replaced with generic screen if your screen breaks (you wont notice any difference mostly). But if the back is broken, forget it. Either go apple or buy new one.

    • @mortgageapprovals8933
      @mortgageapprovals8933 14 дней назад +3

      is this an actual issue? I'm confused. I have a thick case. I have dropped my phone a minimum of 150 times in the last 2 years. heights range from 15 cm to 150 cm. Concrete, tiles, hardwood. don't have a crack.

    • @niteh4wkk926
      @niteh4wkk926 13 дней назад

      @@mortgageapprovals8933 i had a big case on my phone too but i dropped it face down and it landed on a stone outside and shattered... some people are just unlucky ig

    • @mmartel
      @mmartel 13 дней назад

      ​@@mortgageapprovals8933not everyone uses a thick case. In fact most people don't.

    • @syntax323
      @syntax323 13 дней назад +11

      Ive been in the business for over a decade. The problem is those crap kiosks, and some crap low review shops give most a bad name. Your quote for the iPhone 12 is not accurate. When you say the screen is $30 for generic, always good to note that that is for an aftermarket LCD version. Yes they work fine, most people will not notice difference unless they hold 2 side by side. I have a display showing the difference for all the different versions I offer. They have equal to Apple aftermarket screens that are OLED, but cannot be serialized with Apple, but otherwise identical to OEM. That one is around $70-80. OEM Apple though.... $350 from 'Authorized' Shops. Apple directly is $280. They charge "Authorized" shops $280 for JUST the screen, and the shop obviously has to up the cost to gain SOMETHING. Though, it will be identical repair to Apple directly, that $70 extra you're paying for convenience. Typically get it done in an hour vs the nightmare Apple store.
      If you are a decent tech, at a good shop you can use the 'Aftermarket' OLED and not get the bs "non-genuine" display message that freaks people out.
      As for you saying if the back is broken, forget it? Apple or new phone? Huh? Why do you say that? I have laser machine, and I do back glass replacements every day. It's just as good, no difference. The guy in the video I don't think had experience yet with the iPhone 15 series. Most shops pre 15 series would do entire frame assembly if they don't own the laser machine, but the 15 series added replaceable back glass. So that guy did not do his research, and quoted very high for what would be just a piece of glass, not an entire frame, and would take 10 minutes....

    • @AnudeepKolluri
      @AnudeepKolluri 13 дней назад +3

      @@syntax323 Good information.
      About the back, we dont have the laser machine, so the work around we do is to move all the internals of phone A to chassis of another used phone. In this process we have to move every phone internal. This is a tough task and errors are easy to happen and thus my reasoning behind recommendation.
      Since I never worked with laser machines I guess my information is biased only till iphones 14 series (excluding regular 14)

  • @teejay3250
    @teejay3250 18 дней назад +176

    You went incredibly easy on Apple in this video. Also to the point that I felt the video legitimatize their anti consumer tactics.

    • @1vbAPiYk
      @1vbAPiYk 17 дней назад

      he is a sellout, only idiots dont see it

    • @georgeoo
      @georgeoo 17 дней назад +21

      He has no choice, if he doesn’t, they will ban him from a Apple events and pre releases

    • @money_masters
      @money_masters 7 дней назад +1

      Exactly, he went really soft. apple made it easier to repair the phone becasue of EU law, not by itself.

    • @doctorpanigrahi9975
      @doctorpanigrahi9975 7 дней назад

      He made a Genuine video. You are smart enough to conclude a verdict.

  • @RomeoWhiskey18
    @RomeoWhiskey18 14 дней назад +3

    As someone who also lives in Nottingham, I absolutely love seeing the local locations and businesses! 😆

    • @yojerico5856
      @yojerico5856 3 дня назад

      Yeah but such a shame I had a bad experience in that very shop getting a phone repaired on Alfreton RD

  • @dictionarsis
    @dictionarsis 12 дней назад

    To much effort for this information content, you got my respect.

  • @RogueRen
    @RogueRen 18 дней назад +166

    I work in phone repairs at an Apple Certified repair shop. All of this is Apple's fault, they make everything as difficult to repair as possible and set the price of all official parts. Insurance is the only cost-effective way to repair iPhones.
    Apple's parts pairing does absolutely nothing but be anti consumer, and prevents you from repairing your own phone. There is 0 justification for it.
    I will say that for older iPhones, 3rd party screens are nearly identical to OEM. The iPhone 15 aftermarket screens are just too new to have many good quality ones yet.

    • @BobRossRightHand
      @BobRossRightHand 18 дней назад +4

      Does absolutely nothing? If I were to buy a used phone it gives me peace of mind knowing it doesn't have some shitty 3rd party LCD screen, battery, cameras etc. It's also part of why stolen iPhones nowadays are pretty useless. Guess once where that 2nd shop gets their original parts from... It may be anti-consumer but it also serves a purpose as with pretty much everything else in this world it's a 2 edged sword

    • @RogueRen
      @RogueRen 18 дней назад +13

      @@BobRossRightHand But if there's no lockout of parts, you can also get a good quality aftermarket screen that is literally indistinguishable from an OEM

    • @BobRossRightHand
      @BobRossRightHand 18 дней назад +1

      @@RogueRen Would be pretty impossible to get a 3rd party screen that can match what Samsung produces. And let's say I'm getting a used 15 Pro, how would I know if the water seal is good? How would I know it's 120hz? How would I know that LTPO works? As I said it's a double edge sword, neither side is perfect but I much rather have it the way it is now than the way it used to be

    • @RogueRen
      @RogueRen 18 дней назад +8

      @@BobRossRightHand I work in repairs. My aftermarket screens for the 13 and older are indistinguishable from an OEM except for the notification. Water resistance should never be relied on in the first place, always assume your device is not sealed and then be pleasantly surprised when it is, and used devices should always be treated with skepticism until you can verify (make sure you can get a refund before you buy).

    • @spartanipods
      @spartanipods 18 дней назад

      I do as well. Anytime that we complete a repair, we are required to run a tool that pairs the new screen to the device.

  • @kajjobachris3106
    @kajjobachris3106 17 дней назад +121

    In my lovely country Uganda, you leave the guy repairing your phone, even for 10 minutes, you might get another fake phone instead.

  • @brianwgDK
    @brianwgDK 13 дней назад +2

    14:14 Android have a thing called REPAIR STATE this locks down the phone but give a repair shop access to diagnostic, so you don´t need to wipe your phone, besides the normal wipe, still leaves stuff on the unit that can be recovered...

  • @rxquestgordo
    @rxquestgordo 13 дней назад +1

    Good evening! I own a repair business! Most of these shops heavily overpriced it on the back-glass
    On the 15 series you no longer need a laser or to swap the housing, the backglass comes off after simply removing the security screws, heating the back a bit, popping it up and disconnecting it
    It was this way for the 14 and 14 plus but not the pros but its the sake across the board for all 15 models
    Screen is also very easy to replace, how ever that issue is replicating the 120 hz refresh rate for the Chinese factories that make all the aftermarket parts
    This has been an issue since the 13 pro and pro max, good aftermarket screens dont really exist unless you refurbish or pull a screen from a device
    Aftermarket screens are available for sure
    From the 14 and higher all of the aftermarket lcd are much thicker than oem as well so they stick out farther
    And also the “non genuine parts” messages dont affect use at all! They are a cosmetic annoyance by apple

  • @notvixios
    @notvixios 18 дней назад +912

    The ad placement was actually genius, making it so there's no need to skip it because it adds context to the video is genius

    • @fentanylek
      @fentanylek 18 дней назад +49

      What did it say? I have youtube revanced and it automatically skipped all commercials in this video

    • @1236dxx
      @1236dxx 18 дней назад +13

      @@fentanylek he ment the sponsorship

    • @xybersurfer
      @xybersurfer 18 дней назад +19

      @@fentanylek it was part of the video, where he talked about the Opera browser

    • @prplt
      @prplt 18 дней назад +53

      me with sponsorblock 🗿

    • @salimxav1er
      @salimxav1er 18 дней назад +34

      @@xybersurfer yea revanced skips even portion of the video that are sponsored, which is too good of a feature. You can obv turn it off tho

  • @FoxMcFoxy
    @FoxMcFoxy 16 дней назад +283

    I work for an Apple IRP (Independent Repair Provider) and can tell you lot that repairs with Apple parts are a huge pain in the bum. We actually have to order the parts through Apple GSX and then wire the money directly to Apple within 7 business days. If accounting is too busy or overlooks the transaction request, the order will be canceled. If everything goes smoothly, shipping takes something between 5 to 10 business days. Within that time, the device is not allowed to leave our shop. If it does, Apple is allowed to revoke our IRP status.
    And on top of that, we don't make nearly as much money as we would with 3rd party parts of the exact same quality (if they existed to begin with). So basically with everything considered, we almost lose money because of the original parts. We would've to charge more than Apple does to cover our costs as we would with non genuine parts. I can only assume, but I think that could be the reason why other repair shops charge more for Apple original repairs.
    Oh, and that goes for iPhones and MacBooks alike. Additionally as an Apple IRP we're not allowed to perform repairs within the warranty. We have to send them to an Apple Authorized Service Provider for that. Thing is, most AASP here suck, with two to four weeks turnaround time, or simply close because performing repairs for Apple is not profitable enough - even for them.

    • @steamerSama
      @steamerSama 15 дней назад +11

      Apple's policies in this regard is super scummy

    • @nadiaplaysgames2550
      @nadiaplaysgames2550 15 дней назад +18

      i hop you used an alt account as you broke NDA to say this

    • @aetherland1883
      @aetherland1883 15 дней назад +7

      The question is why you use Apple

    • @Funkteon
      @Funkteon 14 дней назад +2

      @@nadiaplaysgames2550 No he didn't. He didn't name prices or part numbers or location...

    • @ultimsing
      @ultimsing 14 дней назад +1

      Yup as dystopian as it gets

  • @valkeitos
    @valkeitos 14 дней назад

    Hey Arun, can you make a video on the Huawei Pure 70? Saw an ad for it and the design looks really cool. Would love to get a deep dive on it some day!

  • @CronyxRavage
    @CronyxRavage 5 дней назад

    Now this is the way to do an ad. Bravo. I didn't feel preached to and it didn't feel shoehorned or disingenuous in any way. And it was informative. I used to use Opera a long time ago (currently Firefox), but I had no idea they had built in their own AI. Thanks for the info! I'll be downloading it to reacquaint myself with it and try out the new features.

  • @fuzelmoosa9375
    @fuzelmoosa9375 18 дней назад +347

    So the “cheapest” option is paying 50% of the value of the phone and the option that doesn’t come with any downsides costs 80% of the value of the phone. At this point, just buy another phone or switch to android as much as it pains me to say

    • @GeorgeJoubert-id2cv
      @GeorgeJoubert-id2cv 18 дней назад +34

      Android isn't cheaper - typed on an android

    • @cyberrb25
      @cyberrb25 18 дней назад +7

      "cheapest" is more like 35%, not 50%. Phone was 700 bucks and repair was 255. That's 100 off of 50%.

    • @Tilb0
      @Tilb0 18 дней назад +23

      @@GeorgeJoubert-id2cvdepends what you get. You can get an S23 for $350 used and in good condition.

    • @Unknown-64209
      @Unknown-64209 18 дней назад +19

      @@Tilb0 i got brand new s23 for 599 bucks. best decision over iphone 13 which was costing the same

    • @sapphicdisaster8390
      @sapphicdisaster8390 18 дней назад +28

      @@GeorgeJoubert-id2cv oh yeah, Android *IS* cheaper. By a big margin.
      Added the overall better repairability it beats any apple device effortless

  • @ibendover4817
    @ibendover4817 17 дней назад +146

    This racket has to end. Peoples lives, finances, id documents....etc are tied to phones. Not to mention the amount of countries going cashless and using phones primarily for payments. They need to stop making it so difficult and expensive to repair if something goes wrong....
    It's so obviously designed to push people into buying new phones.

    • @rohan_3128
      @rohan_3128 17 дней назад +11

      We are the problem, expensive phone gets released, people finance that phone even when they know it's expensive

    • @NewstatePlayer100
      @NewstatePlayer100 17 дней назад +8

      We in South Asia don't even buy iphones since they cost more for performance and 2000$ for pro Max latest
      Android are any way repairable

    • @NewstatePlayer100
      @NewstatePlayer100 17 дней назад

      ​@@rohan_3128 i don't know why indians buy it mostly people i have seen are use it for RUclips and Instragram scrolling and nothing more selfie then put the phone in pocket

    • @GrumpyGrebo
      @GrumpyGrebo 16 дней назад

      Consumers in general need to wise up. We are being exploited everywhere, because people will pay any amount of money for something that they do not need.

    • @GeeEee75
      @GeeEee75 16 дней назад +2

      People need to realise that there are other options than buying an iPhone. 🤷‍♀️

  • @lk0stov
    @lk0stov 13 дней назад

    I welcome you to Bulgaria my friend. My uncle runs the busiest apple repair shop in town. Non apple certified from what I know, BUT any damage is fixable. True same day service, not that schedule appointment bs. 99% of parts are always available.

  • @arturt7192
    @arturt7192 14 дней назад +4

    Apple is the biggest scam in tech industry. It just blows my mind how people buy into their monopoly (insane margins) crap.

    • @R.Robinson8719
      @R.Robinson8719 14 дней назад

      and thats why i went from a pixel 6 when i got it on release day back in oct 21', to a nothing phone 2a today, with a dbrand glass screen protector and a good case from spegin

  • @dralliteration
    @dralliteration 18 дней назад +360

    As a fan of Louis Rossmann I thought I was fully aware of the shit apple is doing but this truely shocked me. We need laws for affordable rights to repair

    • @aaronsj80
      @aaronsj80 18 дней назад +32

      Lawmakers would probably just come up with something called the "Affordable Repair Act" but instead of making the manufacturers stop with the anti repair practices they would instead make indie repair shops charge less and drive them out of business.

    • @f1r3hunt3rz5
      @f1r3hunt3rz5 18 дней назад +5

      As long as lobbying exists, forget about it.

    • @EmilMToft
      @EmilMToft 18 дней назад +5

      Move to Europe where such laws have just passed.

    • @mitkothemacedonian
      @mitkothemacedonian 18 дней назад +5

      Nope, this guy is apple's mouthpiece

    • @DENVEROUTDOORMAN
      @DENVEROUTDOORMAN 18 дней назад +2

      Nope just get a Samsung

  • @RooftopRose079
    @RooftopRose079 16 дней назад +35

    I can’t say I’m surprised. I went to a mid-ranked repair shop to ask about a charging issue with a family member’s iPhone 8 and their quote to replace the charging port (without evening looking at the phone) was half the price of the phone! Went back to a less popular local repair place I had used once some years ago. They looked at it for free, informed me the port was just loose, and repaired it for $20. No charging issues since.

    • @edwardfletcher7790
      @edwardfletcher7790 14 дней назад

      It's, much much harder to replace the port, melt the glue, remove the screen etc, easy to tighten a screw...

  • @jayantdey7935
    @jayantdey7935 14 дней назад

    Such a sensible video, hope it goes viral

  • @OdysseyStoriesUntold
    @OdysseyStoriesUntold День назад

    I worked in a phone repair shop for 2 years. The "Apple Original" was apparently perfect original screens, the generic one was apparently an original LCD and a cheaper weaker glass.

  • @Hakuna_Matata2025
    @Hakuna_Matata2025 15 дней назад +82

    Why dont the iCrack shop accept the phone, pay Apple to repair it then charge the owner of the phone more than they paid to Apple?

    • @chrism2279
      @chrism2279 13 дней назад +46

      Apple check ownership of the phone. They won't believe Ian Crack breaks hundreds of iPhones every month.

    • @j.rhysdavies1816
      @j.rhysdavies1816 13 дней назад

      @@chrism2279 I mean his name is Mr Crack, so...

    • @dhgmrz17
      @dhgmrz17 12 дней назад +35

      @@chrism2279 That's why you send in the IPhones under different names, like Ian Breaks, Ian Smash and Ian Scratch.

    • @ebubeawachie
      @ebubeawachie 11 дней назад

      ​@@dhgmrz17 he just said that they check ownership. Didn't you get that?

    • @q1q2q23
      @q1q2q23 11 дней назад

      @@ebubeawachie epic whoooosh

  • @hiddenequality
    @hiddenequality 18 дней назад +156

    I've worked in two official Android manufacturer repair centers and they don't cost that much to fix. If the cost of a repair hits a certain threshold then they just replace it for you.

    • @mmartel
      @mmartel 18 дней назад +6

      I just dropped and cracked the screen on my Moto G100 which isn't a premium Apple device - it was $500 when I bought it in 2021. Moto wanted $400 USD to fix it (which of course they're not going to do, they're going to send me a refurbished replacement). So I'm not buying that it's just Apple charging an arm and a leg for repairs. It's that the labor cost to fix stuff isn't usually worth it, and re-warranteeing a device with a water resistant label attached to it is risky (i.e. expensive).
      Arun's conclusion here is the correct one: Just get a really good case and screen protector and don't end up with a scratched or shattered screen in the first place.

    • @thetechrealist
      @thetechrealist 18 дней назад +1

      @@mmartelApple lead the way for other manufacturers to do this so no, you’re unfortunately very wrong…

    • @mmartel
      @mmartel 18 дней назад

      @@thetechrealist If other OEMs wanted to beat Apple, one obvious place would be to undercut them on price. As they often do with the price of their phones. It's laughable that you think they simply copy whatever Apple is charging. But you do you...

    • @thetechrealist
      @thetechrealist 18 дней назад

      @@mmartel So you’re $500 phone doesn’t exist?
      Just take a moment to actually think about it… slow down…
      These big companies are overcharging you, it’s not “just” a conspiracy…

    • @mmartel
      @mmartel 18 дней назад

      @@thetechrealist Bro, you're the one not making sense. I'm not a believer in conspiracies - quite the opposite, I'm a believer in evidence. Suggesting all companies price repairs at whatever Apple charges because it's Apple and they "lead the industry" is not a convincing argument. More likely is a new screen is a $30-40 part regardless of who's installing it, it takes a couple hours of labor to process a device into repair inventory, execute the repair, QA it, then pack and ship the device. It costs money to operate the repair facility, to carry repair inventory, to cover accidental breakages during repairs, and to re-warrantee the device. And it's likely these costs are broadly similar across many OEMs. Therefore the prices of repairs are broadly similar. But don't let any of this get in the way of a good conspiracy.

  • @Tom_murray89
    @Tom_murray89 13 дней назад

    A really insightful video

  • @chucklanman3315
    @chucklanman3315 5 дней назад +2

    A sneaky thing a lot of shops do with their warranty's on receipts, is they use ink to print the receipts that fades over time, so you receipt becomes useless.

  • @Red0re
    @Red0re 18 дней назад +1083

    First 10 seconds was brutal 💀

  • @dexoutgaming229
    @dexoutgaming229 18 дней назад +157

    As someone in the repair industry, I implore you to please NEVER call it water PROOFING again (@18:48). It is water RESISTANCE. Your phone has never been and will never be water proof. I cannot tell you how many people have come in and got mad that their phone was unrepairable after they dropped it in water and say "No It'S wAtErPrOoF"

    • @dexoutgaming229
      @dexoutgaming229 18 дней назад +20

      I also want to take the time to agree with you that the repair industry sucks right now. I worked for an authorized Samsung repair center, and the hoops we had to jump through and restrictions on what repairs we could or could not do were a nightmare. While Samsung phones do NOT mess up when you put after market parts on like Apple does, going the official route is an absolute nightmare, and a lot of times Samsung is out of the parts so it is hard to get the parts.
      With Apple, it is the opposite. There are an abundance of parts out there, but for anyone that uses their phone more than 2 hours a day, you do not want an aftermarket screen as it will ruin about 60-70% of your experience with the device.
      Tl;dr Get insurance on your phone when you buy it and get those repairs for cheap. Here in the USA, ATT and Verizon will replace screens for free with OEM parts, and if it gets more damaged than that they will overnight you a replacement for less than an out of pocket repair, and give you 7 days to transfer data and send the broken one back.

    • @extreme123dz
      @extreme123dz 18 дней назад

      This need to be pinned!

    • @LightSaber12345
      @LightSaber12345 18 дней назад +2

      They are waterproof. I've used mine in swimming pools without any issues.

    • @dexoutgaming229
      @dexoutgaming229 18 дней назад +6

      @@LightSaber12345 Come back to this message when your phone stops turning on 😂

    • @Coliflower185
      @Coliflower185 18 дней назад +1

      @@LightSaber12345 they are not waterproof, nothing is waterproof.

  • @knownow1786
    @knownow1786 10 дней назад +2

    Currently watching this video on a laptop coz my phone broke. It's been 3weeks the repair shop still stalling...

  • @eddiec4536
    @eddiec4536 14 дней назад

    Excellent information. Even though I live in California, I would hope for the same results. Great and experiment.

  • @michaelthelizard7056
    @michaelthelizard7056 18 дней назад +271

    I recently waterlogged my S23 Ultra, went to EE who samsung said were the best place to repair it. The guy took one look and said it's not repairable and I should throw it away and claim another one through insurance. Went to a local guy to get the data recovered (which EE said probably won't be possible) and he fixed the entire phone in a few hours.

  • @onirem4973
    @onirem4973 18 дней назад +41

    I've been repairing phones for years. All of this has been normal, from the different screen qualities to Apple being the biggest ripoff imaginable while being notoriously difficult to work with

  • @user-JeremyBrierley
    @user-JeremyBrierley 14 дней назад

    This is an amazing idea for a video well done🎉

  • @anandamroy4727
    @anandamroy4727 12 дней назад

    The change is in the rear glass panel, which is not fused with the camera module. That's why it's cheaper to repair the rear gals panels on the iPhone 15 series.

  • @Toyie
    @Toyie 18 дней назад +209

    I bet, the green phone is no longer an OLED screen but an LCD screen instead. Thats why viewing angles are trash and the screen is more darker.

    • @pjaypender1009
      @pjaypender1009 18 дней назад +5

      Upside being LCD will be less power hungry.

    • @vayush08
      @vayush08 18 дней назад +30

      @@pjaypender1009I believe OLED are less power hungry than LCD

    • @raawesome3851
      @raawesome3851 18 дней назад +11

      @@pjaypender1009 Not really, it depends.

    • @Jordannn_nope
      @Jordannn_nope 18 дней назад

      ​@@pjaypender1009 OLED is more power efficient, when you watch something black on an ips, it darkens it, but OLED just turns off the pixel completely, also there's a massive difference, both in viewing angle and money efficiency.

    • @Cerasvemoguci
      @Cerasvemoguci 18 дней назад +8

      LCD is 100% more power hungry considering the product was designed and optimised in the first place to work with an OLED screen.
      And yes the green version has a worse display and thats why it costs a fraction of the OLED display.

  • @untildwn
    @untildwn 18 дней назад +252

    In my country the situation is worse. No company is officially present here. They give you two choices either choose the fake part or the original part at twice the price, in the end they just put the same fake part.

  • @AmanSingh-mi1mk
    @AmanSingh-mi1mk 14 дней назад +4

    The strangest part is that he is one of the biggest tech youtuber from Europe but not a single European recognised him 😮

  • @Omar_Moiz
    @Omar_Moiz 8 дней назад +1

    You need give your editor a raise bro... those.editing skills are next level

  • @WRLDOfSad
    @WRLDOfSad 18 дней назад +35

    5:44 he got bird flu 💀 salmonella

  • @sirjonsmithiii992
    @sirjonsmithiii992 18 дней назад +29

    I feel like an old man, but I am going to say it anyway: i am tired of everything breaking all the time. And it is harder and harder to fix things. Add to that, they keep making things cheaper and easier to break. Add to that, they are getting rid of buttons and adding more screens. (Get off my lawn!)

  • @shotgunsurgeon23
    @shotgunsurgeon23 14 дней назад

    whats amazing is ive only ever owned android phones since 2010 and in that time, not one has ever "needed" a repair. one had a cracked and chipped screen, yes but never to the point it was necessary to repair. i just received my S24 Ultra today and hope to have that streak continued for longer.

  • @Morpheus-pt3wq
    @Morpheus-pt3wq 14 дней назад

    1,5 year ago, i managed to break OLED screen on my then 2 y/o phone. Cost of replacement was $90 with DIY work - and that was assuming the display would arrive in working order from China - which you cannot ever be certain about.

  • @richsalazme
    @richsalazme 18 дней назад +255

    I still find it crazy that Apple went out of their way to include a detection software for the hardware. Just to make sure people are using parts they made. Shows how greedy they really are. They already bought the phone! It is theirs! How about just let people decide if they want to get a genuine parts or not.

    • @Roko-jb5hl
      @Roko-jb5hl 18 дней назад

      The excuse they make is, it deters theft.
      People can steal iPhones and even if they’re locked, they can sell them for parts.
      Still, phones should be repairable and cheaply so.

    • @asuprem3307
      @asuprem3307 18 дней назад +26

      Its to authenticate the parts and prevent phone shops or people who steal phones from cutting up phones for parts to resell it. It’s the same reason why almost all car manufacturers lock and serialises car parts to prevent theft. That’s why a stolen iPhone is almost valueless, because nothing can really be done with it. But I do agree doing so is killing the genuine repair market.

    • @ibobeko4309
      @ibobeko4309 18 дней назад +22

      Even when you have genuine apple devices, that does not work. If you have 2 identical iphones you cant interchange the parts, you will get constant pop message message every minute that is not genuine.

    • @commander_fu6457
      @commander_fu6457 18 дней назад +13

      And sadly most people don't even care or think about these things. So it will probably become worse and worse.

    • @pvshka
      @pvshka 18 дней назад

      @@commander_fu6457 even worse, people support these practices

  • @JxH
    @JxH 18 дней назад +79

    4:23 Regarding Apple, "...they're very clever." Hey, you spelled 'sleezy' wrong.

  • @benhuston310
    @benhuston310 14 дней назад +1

    He carved the words "Never Gonna" on to the back of each phone. He new the rules, and so did we.

  • @xcruell
    @xcruell 5 дней назад

    Yeah geofencing is actually a thing. There was news about a whole train company in poland adding certain geofenced zones, where the train will simply stop working or at other "coded" repair shops, to even get into the diagnosis function.

  • @bradclapp4022
    @bradclapp4022 17 дней назад +25

    I worked for a small computer shop that fixed all kinds of computers and did residential and small medium business support. For this instance getting parts was not to hard for most things but the shop owner was a snake oil sales man ripping people off with labor cost and inflating part cost. Also he bought refurbished parts and sold them as "new."
    I have also watched enough Louis Rossman to know companies like apple can also be the snake oil sales man. There is a video he posted where a Mac books backlight was out. The problem was a damaged display connection cable having a bent contention pin. Apple stated they needed to replace the laptop motherboard and it was half the cost of the laptop. Louis seen the bent the pin and bent it back. Gave the Mac book back to the customer at no cost recommending to replace the $20 cable.
    In other words for me for any repairs(electronics, Home, Auto,etc...) I am skeptical on who to trust. I like to look into the repairing things so I know what I am getting into if I do it myself or have someone else do it.

  • @tommiewan8206
    @tommiewan8206 17 дней назад +12

    My phone survived being robbed at gunpoint, tossed out of a running car, sitting in a ditch for a night, found by a guy walking a dog, turned into and examined by the police, and returned to me by the detective. The secret, a genuinely good phone case, and that's why phone makers don't include them in the box. No damage to the phone and I'm still using the same broken case a year later. Cases are just so much cheaper than repairs.

    • @Jacknzyeah
      @Jacknzyeah 16 дней назад +3

      But that's not the point, is it? The answer to Apples repair market monopoly is not "just don't break it, duh!"

  • @msekiller64
    @msekiller64 День назад

    This is why when i worked at a repair store we used full back housing for iphones because you dont get the glue issue. Also we had access to apple parts and non apple parts so we had the option for customers to chose, but not every place has that luxury

  • @MatteBlackEverything
    @MatteBlackEverything 10 дней назад

    If there is ONE THING I could say that keeps me coming back to your channel, I can't even say the tech. It's the CONSISTENT RICK ROLLING. 😂

  • @Abilimarvellous
    @Abilimarvellous 18 дней назад +46

    This is such a detailed video…
    As a Nigerian who’s been a long time subscriber to your channel, I’m so happy you made this…
    I had an IPhone XR I took from my cousin that suffered a broken back, she tried to fix the back with a local repair shop and the mf cut off power to the phone, we had thought it was dead until she gave me and I fixed it with another repair guy, however I was left with a messy looking back and few months later, small light rain splashes Face ID was gone and I couldn’t do nothing…. Sold it off and got the iPhone 12 (supposedly UK used) a term for 2nd hand phones shipped from abroad… Just this year a drink spilled on the IPhone 12 and Face ID now doesn’t work, for a phone that is supposed to be water and dust resistant. Until now I have shrugged off the urge to open the phone up, who knows if the last owner did same…
    Here in Nigeria, no support, no tech helpline, the public purchases these phone enmasse and Apple just dumps shit and shit on us, IPhones cost an arm and a leg and if not for the video camera as a creator, I’d be pi**ing on them.
    Terrible…. You could put an armored case and a rhino shield screen protector only for a droplet of water to stop your phone from responding… who do we call?

    • @peteradeosun6736
      @peteradeosun6736 18 дней назад +1

      Saka Tinubu 😁

    • @AceChina
      @AceChina 18 дней назад +1

      Dude at that point just buy a Xiaomi or Vivo. Their cameras are great or even better than an iPhones' if you buy a flagship. That headache is not worth your time.

    • @Abilimarvellous
      @Abilimarvellous 18 дней назад

      @@peteradeosun6736 😂😂😂

    • @Abilimarvellous
      @Abilimarvellous 18 дней назад

      @@AceChina I used the RN10pro for about 2 years before I sold it off, phone never gave me any issue that was my 3rd redmi device. Admittedly, I haven’t bought a brand new IPhone myself, but the story is not different from people around me who have.

    • @thetechrealist
      @thetechrealist 18 дней назад +2

      There’s no point in buying from a premium brand in a 3rd world country
      Especially if you don’t have the cash to buy it brand new…
      It’s unfortunate that big brands don’t care about the small customers

  • @inaraoftyria3878
    @inaraoftyria3878 18 дней назад +19

    So, a little insight. I work as a repair tech for a corporate chain of repair shops (I work in a franchised location, however). We are able to do certified apple repairs with genuine parts, but it does tend to be more expensive than Apple, because, since we have to purchase our parts from them, they set those part prices pretty high. To come out making any money or even just breaking even on repairs when things like labor are taken into account, there's not a single modern iphone I can do a genuine screen on for less than $300. Pro and pro max variants are usually around $400. Aftermarket screens can be hit or miss. For older phones there are really good quality options (12 and older, though the base 13 and 14 models also have decent aftermarkets. For the Pro and Pro Max of the 13 and 14 all of the aftermarket screens I've seen have been...garbage), but newer ones, especially the pro and pro max variants, it's a 25/75 in favor of a terrible quality screen. Back glass is more complicated because all phones 13 and older (and the 14 Pro/Pro Max, because they only made the base and Plus with modular back glass for some reason) require full housing replacements, or the cheaper and really terrible laser rear glass removal process which has a chance to completely brick your phone, even if done "correctly", so the repair is incredibly time consuming and expensive. Our shop is a Samsung and Google partner so we only use OEM parts for all of those repairs, and those are also fairly expensive, but the devices as a whole are significantly more modular and repairable. Pretty much every part can be replaced (though, as their repair partners, we do have testing requirements they have to pass post repair, which is sometimes a bit time consuming, but also better for the customer because it guarantees repair quality).
    Apple is the only company pairing all of their parts to their phones, and in some cases it's understandable, but in others (like the flash, for instance) it's clearly just a tactic to make sure all repair revenue is funneled through apple, if they offer than specific repair at all. If not, they still get your money - they sell you another phone.

    • @sunshine3914
      @sunshine3914 18 дней назад +2

      You’ve answered all my questions… except, how would I know whether or not they used genuine parts to fix my phone?

    • @seyalcops
      @seyalcops 18 дней назад +3

      Fellow repair tech here. You hit it right on the nail. Hope this comment gets more likes cause most people will assume that shops are charging outrageous prices for a newer model phone when parts are very expensive to get

    • @seyalcops
      @seyalcops 18 дней назад

      @@sunshine3914if it’s an iPhone, if you have an “unknown part” notification in the settings then it’s non genuine part

    • @inaraoftyria3878
      @inaraoftyria3878 16 дней назад

      ​@sunshine3914 you get a pop-up warning the first time you turn on the phone post repair, and a pretty permanent notification in your settings telling you the part isn't genuine

    • @inaraoftyria3878
      @inaraoftyria3878 16 дней назад

      ​​@@seyalcops I figured someone had to say it. To get an iPhone 15 pro max OEM display in stock at my store, we have to pay $360. The 14 PM is the same. The price for the repair isn't $430 just for giggles, and I feel like there should be transparency so customers understand what's really going on.

  • @felinehermetica
    @felinehermetica День назад

    Changing out the screen on an iPad I did what he stated, take out the chip from the parts ipad and transfer it with the screen.
    It did work.
    You can also buy them with a new chip. Those work as well.

  • @pugnate666
    @pugnate666 12 дней назад

    16:05 You can implement a check for a part being genuine, without pairing. In fact pairing has nothing to do with quality control by itself - it is at best a side effect here.

  • @magicmanchloe
    @magicmanchloe 18 дней назад +14

    16:12 it’s not for security. They lock you out even if you use a genuine Face ID parts which actually forces you to use after market Face ID parts that support programming to spoof the original face is module serial number.

  • @zogiamasula5354
    @zogiamasula5354 18 дней назад +39

    as somebody who's worked in phone repair since 2017, its very difficult to ensure repair quality. Apple doesn't make any of their parts available to non-authorized shops, so all parts have to be harvested from other used iPhones. So for 3rd party shops, official parts are super expensive and hard to find

    • @OcRefrigeration
      @OcRefrigeration 17 дней назад

      That's the problem right there !!! Apple NOT letting u buy parts. That's criminal !!!
      Anybody should be able to buy parts !!!

    • @MegaChickenPunch
      @MegaChickenPunch 17 дней назад

      You literally can buy repair parts and borrow repair tools from Apple in EU.

  • @BrA_KwAmE
    @BrA_KwAmE 10 дней назад +1

    22:05 The cheaper repair did a poor work. I’m in Ghana, Kumasi Kejetia and there’s no way you can get a genuine part to buy but any part that we lay our hands on we fix it properly even if you’ll receive notifications telling you it’s not original

    • @AniZ0907
      @AniZ0907 8 дней назад +1

      I'm also in Sofoline Kumasi

  • @mike_junmin
    @mike_junmin 9 дней назад +1

    As someone who had one’s phone stolen twice by men on bikes on the streets of London to see them in find my, ending up in China, presumably to be disassembled to be sold to dodgy repair shops for parts, I actually kind of agree that the parts should be locked to the device they came in

    • @mike_junmin
      @mike_junmin 9 дней назад

      I don’t want thieves being motivated to steal phones and sell them to parts suppliers as ‘used iPhones’, and I know that it's Met police's job to stop them and Apple's to make the repair price reasonable, neither cares about either :(

  • @PlatosPunk
    @PlatosPunk 18 дней назад +18

    iPhone 13 Pro Max: has update. Camera now no longer recognized as “official part.” No fix. Never worked on it or anything

  • @myscreen2urs
    @myscreen2urs 18 дней назад +20

    I tried to replace my screen on my old iPhone 4S years ago and it did not go well.
    During disassembly, I couldn't get past this one screw that just seemed to be seized in.
    Then upon reassembly, the solder to the charging port broke and that was game over. I tried to find a shop that would fix it it, but nobody wanted to touch it for some reason.
    Now I'm a happy android user

    • @Reelix
      @Reelix 17 дней назад +2

      As an Android user I've disassembled and re-assembled my phone a coupla times, as well as gotten a spare $50 replacement battery after about 6 years. Phone still works perfectly (Running Lineage).

  • @sluge1
    @sluge1 6 дней назад

    In Russia there is a special vans that come to your place and replace the screen in around 1h. It is a little bit expencive but you don't need to go anywhere

  • @The-die-youve-created
    @The-die-youve-created 13 дней назад

    Ive tried to deploy a carrier hardware insurance plan one time. After the ridiculous runaround to no avail that I had with that, now i just buy a new phone.

  • @HydetheRapper
    @HydetheRapper 17 дней назад +54

    The second guy you contacted is the kind of guy I want. Straight forward, no BS, and hustles. He has the kind of business that grows because you do good work cheap and people tell other people.

    • @Metalshark100
      @Metalshark100 17 дней назад +22

      he's got hustle but he's essentially a con man. free screen protector came chipped. said same quality as apple but clearly lied. Granted most average people won't notice this or may not care tbf but those are probably the type of people he's aiming for and not the techy people.

    • @HydetheRapper
      @HydetheRapper 17 дней назад +7

      @@Metalshark100 Yeah, having seen the results, I am unimpressed. Based on the analysis of the repair options at the end, it seems that some of that is on Apple making it difficult to use 3rd party parts, but it still isn’t great. I wonder what the result would be with a more open Android phone where you can find 3rd party parts?

  • @drex5160
    @drex5160 16 дней назад +63

    *iPhone
    "Fixed the title for you"
    - Chad Android User 🗿

  • @goblinslayer5404
    @goblinslayer5404 2 дня назад

    sourcing original parts for phones in general is quite difficult. i was looking into getting a genuine battery replacement for my phone (xiaomi) for a while, couldn't source one, all the ones online were knockoffs labeled as original. There unfortunately isn't a xiaomi repair center where i live or in the US, i could try asking another branch of xiaomi to ship me a battery replacement, but idk how well that would go.