As a former washer tech, I find your video the best I’ve found on You tube. You are a valuable asset to the public! Thanks! I will continue to watch your videos in the future😁
You have saved my hair loss issues. Lol. I stopped repairing appliances about 15 years ago due to family and new job. Just starting to get back into it and with the addition of electronics, I’ve spent hours scratching my head with various issues that are in this video. I have a stack of these machines in my shop waiting for repairs so I can resell them. I can literally get 5 to 10 a week where people have tossed them. Now, thanks to you I can do the proper diagnostics instead of doing the old parts change and see method. I can’t tell you how much I appreciate this video. I’m sure you put a lot of thought and effort in it. Thank you a million times.
Awesome! I pray your business goes great! You could also help answer questions in the comments here! They should make it where you can tip comments. ❤😊❤
You sir are a hero and a life saver!!! Watched your videos on whirlpool washing machine and was able to diagnose/find the problem. $40 fix compared to $300 for someone to come look at it
Your videos have been very helpful, thank you very much. My shift actuator is shot, just ordered a new one from you. Without your videos I would not have known what to do, thank-you.
sir you have fixed my washer.. I have this model without the agitator.. from finding the manual to running diagnostics this video led to replacing the actuator which fixed the issue, I didn't even need the manual thanks to your understandable how to.. part for $25 and two hours total and it's gold! thanks so much..
I got the exact same code on my whirlpool washer. While replacing the shifter, I found a mouse nest preventing the check eyes from reading the motor speed. Cleaned out the nest and bingo! Thanks for your help. I couldn't have done it without you!
Well done. The service manual can be reached from underneath without removing the top. The lid lock latch can be removed from the lid and inserted into the lock so you can open the lid to see what is happening. Safer doing it this way vs having the top tipped back. Overall, very good video. Best I've seen. The Tech Sheet shows power to the shifter motor is Pin 3 and Pin 6 for the black shifter, like you said. But the way you are holding it, those pins are on the opposite side that you tested for motor continuity. Note that pin numbers are molded into the male connector.
This is a very helpful and easy to understand video. Why would they hide the manual like that? Here's a tip for washing machine dummies like me. If your washer has stopped spinning, take the wet clothes out first! When I finally did that it turned out a long sleeve had gotten wrapped around the thing in the middle and was stuck, causing it not to spin. Once I managed to get the sleeve unstuck the machine was able to spin again. I felt so stupid for not checking that first! .
Thanks so much! Using your video I went from knowing nothing about how my washer worked to being able to diagnose the failure of the washing tub's ability to spin. I removed the washer hub and found that the spines were completely worn away. I ordered a replacement from Ben's Appliances and Junk and it worked perfectly. After installing and recalibrating, I put it back into test mode and tried the high spin, and WHIIIIIRL! It spins so fast now.
Wow what a great video!! Thank you so much for taking the time to make all these videos. Now maybe I can figure out why my Whirlpool Washer isn't spinning.
Hey your video got me farther then any other video on Whirlpool washers Iam right in the middle of fixing my washer I had to change lid lock and actuator… you explained things so calm and easy I appreciate you bro more then u could imagine at the moment 😂
My Maytag washer is about 3 years old. I replaced the clutch assembly and the actuator. It still won't go into the spin cycle. I did not reset the washer. I will try to now. I am working on the diagnostics. What a great video! Jack Willey
So this video is super helpful. But before you take your machine apart like I did, check your drain hose. My washer was just fine after I unclogged the hose. Some spinning issues, turns out, come from improper drainage. Works like a champ now. This video is definitely a $$$ saver if you have a piece that has broken
Following your instructions I was able to get into the diagnostic mode. I then did the reset. The washer went into the spin cycle and ran for about 10 minutes. It was noisier than usual and made me think that maybe I hadn't tighten something good enough. Anyway it did spin so I think I can assume the motor is OK. Thanks again for the great videos.
@kidkaras whatever it was, sadly it won't spin now and keeps faulting, so I have to do a deeper dive. I did the spin test and it did spin. But I stopped there, took out the pillows and still not able to spin
thank you for your reply! I just ordered the actuator. Mine goes through the whole wash cycle but won't spin. ill find out Thursday if that the issue.@@coviedogs
@coviedogs it was the actuator! I ordered the part from walmart, and it said factory part, whereas Amazon had knockoffs with people complaining the part died after a month. I think it cost 35.00. With return option. My machine would go through the whole cycle drain but not spin. The actuator solved it. Also, remember to re calabrate the machine to recognize the new part. The above video is excellent. Good luck!
Help. Very helpful, I used this video to determine that it the shifter needed replacing, now a month later I am getting an F5E3 LID UNLOCK FAULT & F7E5 SHIFTER FAULT code.
@@bensappliancesandjunk we had a flood a week before, it turns out that we had a that the motor corroded, the shifter corroded & the capacitor went bad. It was going to take a week to get all the parts, & cost $400. Found the same model @ lowes, (labor day sale) delivered the next day for $509.
This video is absurdly helpful. My washer won't spin. What I'm finding on my washer is that I have lots of resistance trying to manually turn the spinner whether that's putting my hand inside the washer or tipping the washer back and pulling on the belt. I've already removed the shifting actuator. Either way, it's quite difficult. Any insight? I'll update if I find anything.
Thanks, exactly what I needed! And my part was cheaper on your site than Amazon for the oem. Thanks again! Take the like and the subscribe and take my money!
I just want to know how to get my Whirlpool non agitator washing machine to drain and spin WITHOUT adding more freaking water. I pick drain and spin, it IMMEDIATELY starts adding water. It’s so frustrating. Just spin like the old washers used to!!
A meter with capacitance test is handy for capacitors, as they can reduce in value over time while still working. That results in a progressively weaker motor torque.
Get your gold chain wrapped up in manual test mode and tear the floor up while getting out of the drain pan...and throw the machine down a remote canyon.
I went into diagnostic mode and went for manually toggling between the various cycles.. the fill drain stuff all worked fine but the motor functions didn't work. No rinse or agitate but I did hear some oddball sounds. I have to run it again as I've gained some new knowledge since first running the test. The drum from the top view looks good. (removed checked that out). I have since replaced a cap on the pcb and checked motor cap under the machine.. now I'm getting into the shifter and motor diagnostics. (fault code threw me a motor control fault). Please clarify the pins on the motor to test. Perhaps i must reference the manual. This thing read like chinese the first time i looked at it but more things coming into focus as I stick to it. This thing has become an obsession I refuse to give up. I know people trash talk these machines but the fact is it ran flawless for about 8 years.
Ben, your videos are great! My machine will not spin, the basket is completely stuck. In manually mode agitate works but the spin does not, Even trying to spin the basket by hand is stuck. Any suggestions?
The basket is stuck? Hmm. I'd check underneath where the pulley assembly is. A few years ago, we had this SUPER NICE Maytag Commercial machine JUST ouside of warranty that was sold to us for $25. We got it, ran the same tests you did, and found the basket was stuck. Got underneath, and found out that a squirrel had stored about 3 bags of peanuts where the pulley assembly was. 5 minutes later, and the machine was running like new!
Hi Ben, thanks for your video. I have a toploaded Whirlpool washer that washes, drains, but does not spin.. I have gone through the analysis and get a 4-2 error. Running the machine in manual test mode the two agitation modes work and the high speed spin.. But the low speed spin does not start.. All lights flash once and then it is back to the two lights for the low spin.. Any idea what could be issue? I am thinking of replacing the actuator.. But wondering if that is the issue, since the machine does drain.. Thanks for any input.
Awesome video! Thank you! I've got a situation where the washer won't spin or agitate at all, even in forced spin while in diagnostic mode. I've replaced the actuator, tested the motor for resistance (passed, average 6.2 ohms), tested the capacitor (passed as you described in video), and checked the gear assembly. I can manually rotate the drum by moving the belt so I know it's not the belt being too loose. When I put it in forced spin mode all that happens is I hear a consistent electrical humming. When I put it in forced agitation mode, it hums in time with the agitation cycle (hum, pause, hum, pause etc). So it's like the washer is telling the motor to turn the drum, but the motor is not rotating at all. Is this a bad motor?
Hi Ben and thanks for an excellent video. I have the same model you are working on. My issue is that it is not agitating. Everything else works fine but agitation is not working. It looks like it wants to work. I have tried manually and it feels very loose and the bolt that holds the agitator is very tightened. What do you think could be the problem?
I’m glad I’ve never had the audacity to buy one of those new POS machines. HE corrupted the industry in 2010, I haven’t never thought about a new washer since. Love my 90s Whirlpool DirectDrive. Bada$$ tough and durable machine, no new washer sold on the market today or within last decade can agitate and turn a load over as quickly and powerfully as a directdrive. Other than the good old classic Speed Queen of course, but we’re speaking about these horrendous new HE machines that will never last and has those ridiculous wash plates.
Just bought a used one to replace my horrible Maytag Bravos. Three years old and shaking uncontrollably on spin even after changing suspension rods. Wish me luck
@@magskomlosi6665 I think our whirlpool cabrio was too? I’m not sure, but I’m glad to not have an HE washer anymore. The new direct driven motors and stuff in some new washers that companies brag about will never be anything like what whirlpool sold for 30 years and will not last nor provide the same performance unfortunately but yeah your right there are other direct driven systems out there that are less known
The basket hub was replaced about 6 months ago. The agitator spins with the basket. The capacitor and motor is OK. I'm thinking something like the transmission. It is fine for a manufacturer to guarantee a part for 10 years, but still expensive to install. Thanks for the input!
@@waltercardenas7354 didn’t change anything. I followed his instructions when he pushed the top of the spinner several times up and down then followed the dial reset instructions and put the dial on spin. It started to spin and empty the water. Maybe it was just luck but I was about to call a mechanic 👍🏼🙌🏼
I believe the tachometer sensor on the actuator can also cause a no spin condition. There is a diagnostic test that can be performed to confirm if the sensor on the actuator is bad.
I have followed everything you suggested in my Whirlpool will not move past the wash cycle even when I unplug it and plug it back in it does not make the reset noise
Check for micro farads on the capacitor the plastic casing normally will tell you the range that it should be at. It will provide a more accurate test.
I moved the arm under the washer, not the part. It started spinning again. This was after I changed the capacitor, shift actuator, and lid lock. The shift actuator wasn’t shifting the washer. I put the old one back on, and the washer went in to spin.
When checking the shift motor I had zero ohms on the terminals you said to test so I was certain that that was my issue when I got my new shift motor I tested it and it had zero ohms also but it ended up working when I took apart my old shift motor Noticed a broken piece in there that was causing it not to agitate so I got lucky that it was the shift motor but it wasn’t the ohms test that actually was the issue
My teenage son emptied half bottle of laundry detergent in my washer as this exact one in the video it was working great no problems but after he did that, it started giving problems it's letting out the water and not washing. After I filled it manually and left it there after 2 hrs I heard it washing then after the wash cycle it drained out the water went into rinse but did not fill to drain. When I start the cycle all over to rinse and spin it still did nothing.
To discharge that particular capacitor before testing use two screwdriver. Each one touching the seperate prongs then cross the screwdrivers to have the metal touch. On that capacitor the plastic housing stops you from simply laying the driver across.
My Maytag top loading Bravo series washer is about 7 years old and has been a good machine. In the past year we have been having trouble with the door lock, now all the time it says DL.
Hi Sir, your videos are very useful, but after doing the calibration it will work but it will stop again with spin, and there is a ticking sound. Can you please help me
I think mine is the suspension rod problem that you recommended. It sounds like the thing is just dribbling basketball is back and forth. Do you have a video that further explains?
18:15 you can also put your meter into current mode, and use its probes to safely discharge the capacitor. If your multimeter has a built-in LCR or capacitance meter, you can get a more accurate reading of the capacitance that way. Even though the capacitor seems ok using the simple test described in the video, it might have lost capacitance over time due to aging and to self-healing to the extent it's no longer able to start the motor successfully, but is still able to pass the test. Cheerio!
Absolutely hell no, current mode is not meant for capacitor discharging. That’s a great way to blow up your meter and hands if it’s a big enough cap as you effectively turn your probes into a dead short (fused usually, but some people also like aluminum foil on fuses as a good tip)🤦♂️
Quick question: My washer will drain & spin if I put it on Drain & Spin manually. It skips Drain & Spin during the automatic cycle. So you have to run the washer twice. Once through normal washing, then again on Drain & Spin Only mode. Heard of this?
Howdy Ben, I'm doing this to the same model. The upgrade kit. I'm worried the rust just below the splines on the shaft will stain clothes. Can/should I sand and paint it before installing the upgrade? Or do you have other suggestions?
That or use some CLR and run that through a standard hot wash. Should help remove all of that to prevent rust and other gunk from getting on the clothes.
As a former washer tech, I find your video the best I’ve found on You tube. You are a valuable asset to the public! Thanks! I will continue to watch your videos in the future😁
Sir. You are EXACTLY what the internet inventors had in mind for it's purpose. You are a necessity. Thanks for sharing your knowledge!!!
You mean they didn't invent the internet for free porn.
You have saved my hair loss issues. Lol. I stopped repairing appliances about 15 years ago due to family and new job. Just starting to get back into it and with the addition of electronics, I’ve spent hours scratching my head with various issues that are in this video. I have a stack of these machines in my shop waiting for repairs so I can resell them. I can literally get 5 to 10 a week where people have tossed them. Now, thanks to you I can do the proper diagnostics instead of doing the old parts change and see method. I can’t tell you how much I appreciate this video. I’m sure you put a lot of thought and effort in it. Thank you a million times.
Awesome! I pray your business goes great! You could also help answer questions in the comments here! They should make it where you can tip comments. ❤😊❤
Remember, back in the day, you just press start and stuff worked.
This is a superior tutorial, worth watching all the way through. He explains valuable info I didn't even know I needed to know.
You sir are a hero and a life saver!!! Watched your videos on whirlpool washing machine and was able to diagnose/find the problem. $40 fix compared to $300 for someone to come look at it
Your videos have been very helpful, thank you very much. My shift actuator is shot, just ordered a new one from you. Without your videos I would not have known what to do, thank-you.
👍
Definitely the best detailed diagnostics video on Whirlpool washer
2:40 Thank you Ben!! I'm a little old lady but this worked perfectly to get my washer going again. xoxoxo SO APPREciated! Thank you!
In 20 minutes I went from hating my washing machine to being excited about diagnostic and manual mode. Thank you for pulling back the veil
sir you have fixed my washer.. I have this model without the agitator.. from finding the manual to running diagnostics this video led to replacing the actuator which fixed the issue, I didn't even need the manual thanks to your understandable how to.. part for $25 and two hours total and it's gold! thanks so much..
Aweseome! So what was the washer doing/not doing before you replaced the shifter-actuator(?)
Well done tutorial, one of the best instructional videos I have seen. Thanks!
You deserve a noble peace medal. Thanks you
Your videos helped me tremendously. Saved a whole bunch of money fixing my washer. Thank you so much!
🎯👍
I got the exact same code on my whirlpool washer. While replacing the shifter, I found a mouse nest preventing the check eyes from reading the motor speed. Cleaned out the nest and bingo! Thanks for your help. I couldn't have done it without you!
Thank you, kind sir. You have just saved my marriage.
Well done. The service manual can be reached from underneath without removing the top. The lid lock latch can be removed from the lid and inserted into the lock so you can open the lid to see what is happening. Safer doing it this way vs having the top tipped back. Overall, very good video. Best I've seen. The Tech Sheet shows power to the shifter motor is Pin 3 and Pin 6 for the black shifter, like you said. But the way you are holding it, those pins are on the opposite side that you tested for motor continuity. Note that pin numbers are molded into the male connector.
No pin numbers on my machine -- male or female
This is a very helpful and easy to understand video. Why would they hide the manual like that? Here's a tip for washing machine dummies like me. If your washer has stopped spinning, take the wet clothes out first! When I finally did that it turned out a long sleeve had gotten wrapped around the thing in the middle and was stuck, causing it not to spin. Once I managed to get the sleeve unstuck the machine was able to spin again. I felt so stupid for not checking that first!
.
O
It's a shame they took a good washing machines that work good for years without a bit of problem, put computers in them and don't wash half as good
I agree with you. We have had nothing but problems with piece of...
Aint globalism grand??
Profit over everything
I know I buy the older kind.. they are easy to fix!!
Yep
Thanks so much! Using your video I went from knowing nothing about how my washer worked to being able to diagnose the failure of the washing tub's ability to spin. I removed the washer hub and found that the spines were completely worn away. I ordered a replacement from Ben's Appliances and Junk and it worked perfectly. After installing and recalibrating, I put it back into test mode and tried the high spin, and WHIIIIIRL! It spins so fast now.
That's has Ben's junk now.
Super thorough and so easy to follow!!!! Fantastic tutorial!!!!
Excellent video. You helped me out tonight! Washer fixed in 5 minutes thanks to you.
What was wrong
This is someone I would trust to make the problem go away.
This worked for me!! Problem found and solved!!! $32 part vs who knows what if I had to call someone or $500 for a new washer
Wow what a great video!! Thank you so much for taking the time to make all these videos. Now maybe I can figure out why my Whirlpool Washer isn't spinning.
Same here, mine gets to rinse and spin and don’t engage
Anyone find a fix for the no-spin issue?
Hey your video got me farther then any other video on Whirlpool washers Iam right in the middle of fixing my washer I had to change lid lock and actuator… you explained things so calm and easy I appreciate you bro more then u could imagine at the moment 😂
What was the washer doing/not doing, before you replaced the lid lock and actuator?
Your videos are very helpful. Very well explained. Thank you. Keep this energy up.
Thanks!
Great, all-inclusive troubleshooting/test vid! THX!
This helped me fix my parents washer. The shifting actuator was bad, and i replaced it. Thanks alot!!!
Interesting, so what was the actual issue with the washer, that the shift actuator fixed?
My Maytag washer is about 3 years old. I replaced the clutch assembly and the actuator. It still won't go into the spin cycle. I did not reset the washer. I will try to now.
I am working on the diagnostics. What a great video! Jack Willey
Capacitor check, motor or main board
So this video is super helpful. But before you take your machine apart like I did, check your drain hose. My washer was just fine after I unclogged the hose. Some spinning issues, turns out, come from improper drainage. Works like a champ now. This video is definitely a $$$ saver if you have a piece that has broken
Following your instructions I was able to get into the diagnostic mode. I then did the reset. The washer went into the spin cycle and ran for about 10 minutes. It was noisier than usual and made me think that maybe I hadn't tighten something good enough. Anyway it did spin so I think I can assume the motor is OK. Thanks again for the great videos.
Roaring, could be the gearbox
This I think will definitely be helpful for me! Thanks you for your detailed work!
This video save the day, thanks a lot. Really helpful!
Thank you so much for the information you share in your videos, you saved me a lot of money and time, now my washer it’s working like new!
Thank you sir for showing this video how to fix the problem. My washer is fixed now 👍🏽. 2022
Wow great instructionsl video. I tried to wash a coiple of pillows and faulted my washer. Fixed now! Thank you!
I did the same! Stupid pillows! Was it the actuator?
@kidkaras whatever it was, sadly it won't spin now and keeps faulting, so I have to do a deeper dive. I did the spin test and it did spin. But I stopped there, took out the pillows and still not able to spin
thank you for your reply! I just ordered the actuator. Mine goes through the whole wash cycle but won't spin. ill find out Thursday if that the issue.@@coviedogs
@kidkaras i hope it does! It would be great to hear back from you too! Thanks!
@coviedogs it was the actuator! I ordered the part from walmart, and it said factory part, whereas Amazon had knockoffs with people complaining the part died after a month. I think it cost 35.00. With return option. My machine would go through the whole cycle drain but not spin. The actuator solved it. Also, remember to re calabrate the machine to recognize the new part. The above video is excellent. Good luck!
I like my plain ole estate by whirlpool washer. No fancy diagnostics. Just straight forward old tech.
Brilliant video. I thank you for adding to my knowledge.
Thank you for the tutorial. Very helpful!
Help. Very helpful, I used this video to determine that it the shifter needed replacing, now a month later I am getting an F5E3 LID UNLOCK FAULT & F7E5 SHIFTER FAULT code.
Did you recalibrate the shifter? Otherwise, sounds like a lid lock issue. I'd at a minimum recalibrate it immediately.
@@bensappliancesandjunk we had a flood a week before, it turns out that we had a that the motor corroded, the shifter corroded & the capacitor went bad. It was going to take a week to get all the parts, & cost $400. Found the same model @ lowes, (labor day sale) delivered the next day for $509.
Saved my A$$ today man , thanks a million for making these vids
The uniform is a nice touch
Great informative video saved me money 💰
Great video, thanks for posting!
Great video! Thank you!
Really appreciate the video and all the help I got from it thank you
This video is absurdly helpful. My washer won't spin. What I'm finding on my washer is that I have lots of resistance trying to manually turn the spinner whether that's putting my hand inside the washer or tipping the washer back and pulling on the belt. I've already removed the shifting actuator. Either way, it's quite difficult. Any insight? I'll update if I find anything.
Figure it out?
@@CumminsTurbo4 Gave the washer to my neighbor and then bought speedqueens
@@fife6215 brilliant. Almost there myself. You vote with your dollar. And whirlpool needs punishes for their stupid decisions to offer junk
I'm hanging on to my pre-circuit board appliances as long as I can since I almost never need to fix them.
😂 the good old days. When you plug it in and push start and it works.
I replaced my clutch pack assembly and shift actuator, it’s working well but now it’s squeeky when spinning,
Did I have to add grease or lube?
Great tutorial. Thanks!
Great Video. shift Actuator no ohms. Replaced.
I bought this washer for $250 like 4 or 5 yrs ago still runs great as this was new when I got it. Can't find no washer for this price no more😁
Ty! We don't have the same whirlpool u r using.
Thanks, exactly what I needed! And my part was cheaper on your site than Amazon for the oem. Thanks again! Take the like and the subscribe and take my money!
I just want to know how to get my Whirlpool non agitator washing machine to drain and spin WITHOUT adding more freaking water. I pick drain and spin, it IMMEDIATELY starts adding water. It’s so frustrating. Just spin like the old washers used to!!
Right I don't understand that either.. dumb
This is my current issue. It will eventually drain all water just will not SPIN
That’s what the error codes are for.
Thank you for this video! I have this washer and having problems with mine spinning and making awful noises
A meter with capacitance test is handy for capacitors, as they can reduce in value over time while still working. That results in a progressively weaker motor torque.
The cap on my whirlpool is reading just under the 5% range...41.xx uF on my meter. It's a 45 uF cap. says +/- 5%. Replace?
@kennethdante no that should be ok.
Count codes as dogs barking,kids screaming and moms scream them and You😅😅😅
Get your gold chain wrapped up in manual test mode and tear the floor up while getting out of the drain pan...and throw the machine down a remote canyon.
@@elvatoandylow volts rewire house and contact power company.
Ben, you're an angel! Keep on with these great instructional videos. Are new commercial machines as seen in laundromats as finicky?
No, they're great and built to last. Still will have issues with, say, bad, non-HE detergent but nothing too far difficult.
@@bensappliancesandjunk do you make house calls about an hour from you?
@@speaklifegardenhomesteadpe8783 unfortunately we do not at this time
I went into diagnostic mode and went for manually toggling between the various cycles.. the fill drain stuff all worked fine but the motor functions didn't work. No rinse or agitate but I did hear some oddball sounds. I have to run it again as I've gained some new knowledge since first running the test. The drum from the top view looks good. (removed checked that out). I have since replaced a cap on the pcb and checked motor cap under the machine.. now I'm getting into the shifter and motor diagnostics. (fault code threw me a motor control fault). Please clarify the pins on the motor to test. Perhaps i must reference the manual. This thing read like chinese the first time i looked at it but more things coming into focus as I stick to it. This thing has become an obsession I refuse to give up. I know people trash talk these machines but the fact is it ran flawless for about 8 years.
Good to know! Were you able to fix it? If so, can you share all the things you did to get it running again/ty
Any engineer that had part in designing this washer should be fired.
I love your train station conductors hat all abord
Very neat chauffeur uniform. I quite fancy one of those myself...
Nice hack job on the wireing!!
Thank you Ben.
Ben, your videos are great! My machine will not spin, the basket is completely stuck. In manually mode agitate works but the spin does not, Even trying to spin the basket by hand is stuck. Any suggestions?
The basket is stuck? Hmm. I'd check underneath where the pulley assembly is. A few years ago, we had this SUPER NICE Maytag Commercial machine JUST ouside of warranty that was sold to us for $25. We got it, ran the same tests you did, and found the basket was stuck. Got underneath, and found out that a squirrel had stored about 3 bags of peanuts where the pulley assembly was. 5 minutes later, and the machine was running like new!
Thank you for all the information, and information on where to buy the parts it really helps..
Thank You!!!! Excellent video my clothes are not saturated with water.
I finally cleared the board and the washer too off, I just didn't reset it correctly. Thanks
Hi Ben, thanks for your video. I have a toploaded Whirlpool washer that washes, drains, but does not spin.. I have gone through the analysis and get a 4-2 error. Running the machine in manual test mode the two agitation modes work and the high speed spin.. But the low speed spin does not start.. All lights flash once and then it is back to the two lights for the low spin.. Any idea what could be issue? I am thinking of replacing the actuator.. But wondering if that is the issue, since the machine does drain.. Thanks for any input.
Awesome video! Thank you!
I've got a situation where the washer won't spin or agitate at all, even in forced spin while in diagnostic mode.
I've replaced the actuator, tested the motor for resistance (passed, average 6.2 ohms), tested the capacitor (passed as you described in video), and checked the gear assembly. I can manually rotate the drum by moving the belt so I know it's not the belt being too loose.
When I put it in forced spin mode all that happens is I hear a consistent electrical humming. When I put it in forced agitation mode, it hums in time with the agitation cycle (hum, pause, hum, pause etc).
So it's like the washer is telling the motor to turn the drum, but the motor is not rotating at all.
Is this a bad motor?
I have same issue. Did you discover what it is?
Wish he would answer this. I think I have the same problem. ❤❤❤
@@speaklifegardenhomesteadpe8783 I replaced the capacitor and it fixed it.
Same issue
Hi Ben and thanks for an excellent video. I have the same model you are working on. My issue is that it is not agitating. Everything else works fine but agitation is not working. It looks like it wants to work. I have tried manually and it feels very loose and the bolt that holds the agitator is very tightened. What do you think could be the problem?
Well done !
This was very helpful. Thank you for the help.
Can the bearing and shaft be replaced on this machine
or does the whole gear box have to be changed?
thanks
GREAT! GREAT! GREAT!
I’m glad I’ve never had the audacity to buy one of those new POS machines. HE corrupted the industry in 2010, I haven’t never thought about a new washer since. Love my 90s Whirlpool DirectDrive. Bada$$ tough and durable machine, no new washer sold on the market today or within last decade can agitate and turn a load over as quickly and powerfully as a directdrive. Other than the good old classic Speed Queen of course, but we’re speaking about these horrendous new HE machines that will never last and has those ridiculous wash plates.
Just bought a used one to replace my horrible Maytag Bravos. Three years old and shaking uncontrollably on spin even after changing suspension rods. Wish me luck
I have this machine and it's absolute trash. Should have kept my 90s set that came with the house we bought 🥴
HE are direct drive btw , the older machines are belt driven..
@@magskomlosi6665 I think our whirlpool cabrio was too? I’m not sure, but I’m glad to not have an HE washer anymore. The new direct driven motors and stuff in some new washers that companies brag about will never be anything like what whirlpool sold for 30 years and will not last nor provide the same performance unfortunately but yeah your right there are other direct driven systems out there that are less known
The basket hub was replaced about 6 months ago. The agitator spins with the basket. The capacitor and motor is OK. I'm thinking something like the transmission. It is fine for a manufacturer to guarantee a part for 10 years, but still expensive to install. Thanks for the input!
If it is roaring, its that gear case
Thank you so much. I was able to fix my washer that wasn’t spinning. 👍🏼
What part did you change to get it to spin? Thank you
@@waltercardenas7354 didn’t change anything. I followed his instructions when he pushed the top of the spinner several times up and down then followed the dial reset instructions and put the dial on spin. It started to spin and empty the water. Maybe it was just luck but I was about to call a mechanic 👍🏼🙌🏼
I believe the tachometer sensor on the actuator can also cause a no spin condition. There is a diagnostic test that can be performed to confirm if the sensor on the actuator is bad.
Great video. !
A capacitor tester is relatively cheap and will tell you if the cap is bad.
I have followed everything you suggested in my Whirlpool will not move past the wash cycle even when I unplug it and plug it back in it does not make the reset noise
Check for micro farads on the capacitor the plastic casing normally will tell you the range that it should be at. It will provide a more accurate test.
I moved the arm under the washer, not the part. It started spinning again. This was after I changed the capacitor, shift actuator, and lid lock. The shift actuator wasn’t shifting the washer. I put the old one back on, and the washer went in to spin.
What arm?
When checking the shift motor I had zero ohms on the terminals you said to test so I was certain that that was my issue when I got my new shift motor I tested it and it had zero ohms also but it ended up working when I took apart my old shift motor Noticed a broken piece in there that was causing it not to agitate so I got lucky that it was the shift motor but it wasn’t the ohms test that actually was the issue
My teenage son emptied half bottle of laundry detergent in my washer as this exact one in the video it was working great no problems but after he did that, it started giving problems it's letting out the water and not washing. After I filled it manually and left it there after 2 hrs I heard it washing then after the wash cycle it drained out the water went into rinse but did not fill to drain. When I start the cycle all over to rinse and spin it still did nothing.
Check the error codes and see whats happening
To discharge that particular capacitor before testing use two screwdriver. Each one touching the seperate prongs then cross the screwdrivers to have the metal touch. On that capacitor the plastic housing stops you from simply laying the driver across.
Your the man brother good man
Where is the camera that is monitoring who is washing what type of clothes? Only kidding...your vids are fantastic. Thank you.
Thanks!
Good and complete video body thx a lot
Thank you too
My Maytag top loading Bravo series washer is about 7 years old and has been a good machine. In the past year we have been having trouble with the door lock, now all the time it says DL.
Hi Sir, your videos are very useful, but after doing the calibration it will work but it will stop again with spin, and there is a ticking sound. Can you please help me
I think mine is the suspension rod problem that you recommended. It sounds like the thing is just dribbling basketball is back and forth. Do you have a video that further explains?
18:15 you can also put your meter into current mode, and use its probes to safely discharge the capacitor.
If your multimeter has a built-in LCR or capacitance meter, you can get a more accurate reading of the capacitance that way. Even though the capacitor seems ok using the simple test described in the video, it might have lost capacitance over time due to aging and to self-healing to the extent it's no longer able to start the motor successfully, but is still able to pass the test.
Cheerio!
Absolutely hell no, current mode is not meant for capacitor discharging. That’s a great way to blow up your meter and hands if it’s a big enough cap as you effectively turn your probes into a dead short (fused usually, but some people also like aluminum foil on fuses as a good tip)🤦♂️
I like your hat. It’s groovy.
It took me awhile to figure out where to get this style of hat, but I'm happy I got it! The patch wasn't easy...
Quick question: My washer will drain & spin if I put it on Drain & Spin manually.
It skips Drain & Spin during the automatic cycle. So you have to run the washer twice. Once through normal washing, then again on Drain & Spin Only mode.
Heard of this?
Mine does the same thing - I replaced the shift actuator. Worked for about a day and reverted to the same issue.
@@jody62 Uncanny timing for your reply. I just had mine replaced today. We'll see if my fix sticks longer than yours
Hi what does E1 signify on a whirlpool washer please? I'm getting this while my machine is not spin drying
As appliances get smarter, they also get dumber.
The washer was making a loud clicking noise in spin cycle. Replaced the actuator. Now it makes a few clicking noises, then spins fine. Is this normal?
Howdy Ben, I'm doing this to the same model. The upgrade kit. I'm worried the rust just below the splines on the shaft will stain clothes. Can/should I sand and paint it before installing the upgrade? Or do you have other suggestions?
That or use some CLR and run that through a standard hot wash. Should help remove all of that to prevent rust and other gunk from getting on the clothes.
@@bensappliancesandjunk As luck would have it I accidently dated the hub threads driving it on. Now nut won't go on. Ideas? Lol