This happened to me. What happened was the filament swapping left a broken piece of filament. The piece was located below the 2 gears before the hotend. It was a simple fix for me. 1 month later my printer nozzle leaked from the thread. It was stuck on and even when heated was stuck. I asked ankermake for a replacement and they sent one about 10 days later. When I got the replacement I installed it. It's been 3 months and now it's doing fine. Just takes some adjustments. Keep in mind this is the ankermake m5 I am talking about. I have no clue what it's like with the M5c. Funny to think my ankermake is printing right now and it has a minor layer shift of about 0.1 millimeter.
Same thing here on my original M5. I finally have her printing beautifully again but I just don't trust her. Took 2 months of tuning and who knows how may firmware updates. But it Is working for how long who knows.
Just got mine yesterday, benchy ran fine, vase mode ran fine. Currently doing the first "large" (130x130x130) print. About an hour to go and anecdotally it's been super easy/simple and working fine
Great to hear. Maybe one day mine will work as intended too. Lol Update: 42 hours of prints later she is running pretty good. I am running PTEG on it now and should have my finding shortly. UPDATE: After 4th Failure of the stepper motor. Ankermake has sent me a packing label to return for their analysis. After first advising the same thing I did of sending just the stepper motor. Stating they may not have any "in-stock", But upon receiving my FULL PRINTER back they will send out another one to me. Smh.
@lolyouwontfindme6070 new Unit been here few days. I went on a all out printing rampage on this thing to see if I had just a bad unit. So far so good with the new unit. It came missing the press fitted PTFE clip on the spool holder that connects the PTFE guide tube from the spool to the hotend. Other then that 50 hours of prints done so far. I am in the middle of a repeat print of the Hades Bust that failed from layer shifting from he bed wheels too tight. Hopefully it will make it this time.
@@3DandTeePrinting Nice! I had one layer shift on one of those twist open gift boxes, but I probably need to just adjust a screw like 1/4 turn somewhere (new to 3d printing so not sure where). Glad it's working for you though!
So when I a video saying don't buy something. I away keep in mind there will always be someone with a bad experience on just about any company. So if it's just a few. No big deal. It's when I see multiple people reporting issues that I begin to worry. Choose just about any 3d printer out there and you will find someone who hates a particular printer. I'm am still looking though. and this printer is on my short list.
Agreed 100% my opinion is that of my own. I am merely expressing my opinions and views on this machine. Some People Love this machine. Not me. Buy we will see when the replacement gets here.
Mine had the same issue, one week in. Printing with PETG and the extruder started clicking and stopped extruding. Wouldn't retract, either. I followed AM's directions to pull filament out of the gears, then tried to do the same for the hot end, but the filament broke off flush with the tube, so that's that. Waiting to hear back from AnkerMake.
They shipped me out a replacement hot end -- due to arrive tomorrow. I thought I had fixed the problem by using a heat gun and paper clip to clear the filament tube, but I think I fried the strain gauge in the process. Filament extrudes and retracts, but auto-level doesn't work. I'll try the new hot end, and if that doesn't work, the whole unit's going back to Amazon.@@3DandTeePrinting
@BladeLabMiami I am EXTREMELY jealous at you right now. They REFUSED to send me Just the stepper motor or even the hotend. This was after days of back and forth with them to just tell me I can send the motor back and get a replacement. They said "......To improve the experience of our product, the defective M5C needs to be returned back to us so our product engineers can analyze it and discover why this happened. Attached is the return label for the defective merchandise; please affix this label to the return packaging and drop it off at any local USPS ParcelShop. Please inform us once you ship it out." The tale of 2 cities as the saying goes. Oh and the new unit is missing the PTFE connection on the spool on the replacement unit. So I can't use THE PTFE guide tube and I am running my filament old school naked in the air to the hotend. They asked if I wanted to send THIS one back too. Smdh
Huh, that's weird. I had a totally different experience -- and honestly a really good one! I told them I thought I needed a new hot end and they said, fine, and shipped one out priority mail. I was thinking they were just going to send me the nozzle unit, but today I received a package with the WHOLE hot end module. Installed in 5 minutes and it's as good as new. Knock on wood it stays that way for a while.@@3DandTeePrinting
Printing with petg is tricky because most printers will suffer from heat creep in the hot end if it’s not designed right. If you get a clog then turn the heat up to max temp and that will soften any stuck filament.
@davidsnyder-t5e We are happy to hear your experiences are more fruitful than ours. That's what everyone is trying to get. A printer that prints reliably. Sometimes, these failures happen when you buy the "Launch version" of a printer. It took them some time, but they MAY have fixed both the M5 and M5C BUT the question I have for you is.... What new innovations has Ankermake come up with to keep them going as a brand since August of 2023? That's why I left this and the other old video up. Until they change their company's strategies of continuing to act like a kickstarter and not a multi-million dollar industry like their Multi-billion Dollar Parent company, that wouldn't give them at start up or any continuation funding, ANKER. We can't rightly endorse ANKERMAKE as a brand just like their own ownership refused to do. Again, If you have one and it's working, that is the goal of every maker. A working printer. For the other hundreds of people who bought one like myself who got a "Beta Like" version for the first year, horrible customer service and gave away or sold theirs to move on to something more reliable. I think we have to say this Channel is Not a Fan of Ankermake. Not trying to disrespect your personal printer. Just would like the consumers and you to get some respect from ANKERMAKE as a paying consumers. As an owner of both their models and former V6 backer of ANKERMAKE, I feel strongly on this. Just as you do on your defense of your personal printer. Happy Printing and sorry for the rant.
I got 3 of these and they all have been awesome. I’ve maxed out the print bed with files and they have printed just fine. Might be the filament you chose as well as printer settings that weren’t ideal 🤷🏻
@kennethhamilton5323 Maybe or maybe I got 3 bad units back to back. One with Bad Extruder, One with Bad Main board, and newest replacement unit....Power Supply FAN barrings and Extruder (again). Strange that Evryone, Elegoo, Naga, Polymaker, Kingroon, Sainsmart, Prusament, Overture, Mika3d, Bambu, and Polyterra ALL work fine in my other 27 printers but the Ankermake M5C. They even all work on the M5 I have as well. I gave it 3 chances (Gone through THREE M5C machines now). I am done with the M5C and the Ankermake as a brand itself. They have made TONs of promises and met NONE of them. If you want some prime examples: The V6 Color Engine (Cancelled after 18 month wait and using the GO FUND ME funds to make the M5C instead of a USEABLE color engine. The M5 all metal hotend (Pulled from Shelves due to clogging) The Ankermake 3D scan maker (Never Launched or talked about again accept on THEIR roadmap for 2023 and 2024) which NOTHING has been done on that roadmap on THEIR site. The M5C "touch screen" upgrade option that doesn't do anything but display temps and progress (not a real UI just a display for $50. The Cooling fan (Heat creep issues) ventilation (Ankermake Launched a New Printhead cover to correct the issue but told no one WHY.) Almost 2 years in and the AI spaghetti detection STILL doesn't work on the M5. I have more then 40,000 hours of printing under my belt across 8 brand. I personally will NEVER buy another Ankermake (won't have to worry about that when they finally close the division of ANKER in 2025. You heard it here first) If yours are working great. I would go buy a lottery ticket because your one of the lucky ones.
I own several of these and haven't had a single issue. 🙃 Have i had issues? YES, I have but I know how to be patient and work on it like any other machine. Even my bambu has issues, still prefer my ankermake m5c over my bambu machine. 😆
Glad you didn't get any ANKERMAKE DEEMED DEFECTIVE units like mine. 28 days straight of TRYING to get it to stay printing is ALOT of patience in my mind. I put at least 80 hours into 7 Full hotend disassemblies, 4 Complete Extruder Motor Teardowns and reassembling, 12 Benchys, 22 other print attempts, and I lost count of how many NEW firmware updates after 5th one. BUT......The new unit they sent has a completely different extruder motor from the launch day one I got originally. I guess they figured out the issue and changed the motors for the next batch. New one works great and is my wife's favorite printer. I feel the Neptune 4 Pro is a much better buy AND cheaper.
That sucks, I guess Ive got multiple friends with these Ankermakes and not a sinlge one has issues. They have all been 3D printing for 3+ years though as well so they know what they are doing. I literrally run a brand new 3D print group, theres 100 people in there and 80 of us have ankers and we ALL have group discussions and none of us have problems. @@3DandTeePrinting
For a "Beginner Printer" this printer has WAY to many adjustments and errors. Someone would have to have knowledge of or have had used 3d printers before and made adjustments to fix it. Reminds me of the ORIGINAL ENDER 3. With it needing all this work to make it print right.
@shibbydude139 ANKER STILL hasn't responded to my emails or calls. They always seem to result in a "we will call you back shortly". I went through the old 3D playbook and just started like it was an ENDER 3. Checking voltage, Tightening loose screws and loosening belts and roller wheels, adjusting, disassembling, reassembling, and a Firmware update and it's now printing. Good thing this is setup for people NEW to the 3d printing world. Thank Goodness I have 13 other printers I owned before this one that I have fixed along the way or else I would have been SUPER PISSED if I was new to this.
@shibbydude139 Anker has offered to Replace the entire unit and not the print head. Quote "we don't have any in stock they are all on the assembly line. We have a shortage of spare parts. But we can send you a complete machine once we recieve yours back."
What was your retraction for TPU. It needs to be low and maybe bump your flow up by 10%. I print Overture TPU and it comes out clean. Make sure you dry the roll really good to get rid of stringing and make smoother walls. My print temp for TPU is 235, the roll says 230 is max but you can even go 240 I like 235 tho. Bed temp leave at 35, close to ambient temperature. It should even do better on the M5C with the all metal hot end.
Crazy hope yours gets here quickly, i bought the original variant about 4 months ago and the entire hot-end broke to pieces idk how soo i just sent it back always wanted to get another printer i was about 50 prints in but ankermake has been a little sketchy in these latest software and units
@uglyman1310 Arrived and 50 hours of printing into different tests on it. Currently reprinting the Hades Bust that failed before. Other then the missing part all is doing well with the new unit (SO FAR).
@uglyman1310 99% agree! My original M5 had too many had to "fix or attach" issues for the (then) $799 I paid for it. I found pieces not even screwed in INSIDE the filament sensor housing. 16 firmware updates. Currently my M5 IS printing well but making noises from the bed. I am about to change out to polyurethane V wheels on the y axis and see if that helps. I will NOT be buying a DUPLICATE model of either BUT I am still interested in their V6 color engine that is set for release in December for the Kickstarter backers. So I am not done with them YET. They can still win me if the V6 is as good as they claim.
@@Crafty_XL Interesting diagnoses. It's odd Ankermake deemed this August 2023 LAUNCH edition unit a Faulty Unit with a Bad Extruder Motor, then the second one the power supply died, and we are on 2ND replacement unit that is Semi working. Maybe my other 29 printers are just more forgiving to my "User Error". Glad yours is working great. Maybe they fixed the bugs in 2024 but I will not be buying another Ankermake.
Ankermake deemed it defective and replaced with a new one. They changed to a different extruder motor on the replacement unit. New Unit printing great.
Haven't had any issues with the Replacement unit (yet). I've tried all it's "compatible" filaments with the exception of TPU because of what happened with the first unit and all have come out pretty good. I need to man up and see what happens.
Your lucky! I battled with them for a week. They first offered a printhead then when I agreed they then said they would have to just replace with a new unit instead. I am kind of glad they did. The new machine has a different extruder motor then the original. Original was an ANKERMAKE branded one. The new one has no branding just specs in it. Works WAY better too.
Do they, though? I get it, it'd be nice, but what bambu is providing, is still to this day far above 6 anyone else. And their market doesn't care about large format... Will they make a 'giga carbon'? Eventually, sure. Do they need it.... No.
I don't have any videos Recommending the M5C. I am NOT a big fan of Ankermake or their customer support. You might have me confused with someone else. I own both their printers. The M5 and the M5C. I only just recently got the M5 working consistently after 4 months and the 15th or 16th firmware update. The M5C was deemed defective by Ankermake and I just waiting on its replacement.
Why??? Made no difference the Extruder Motor was Shot and now my second M5C is on the fritz again. A 3d printer should print 3d Filament regardless the brand.
@@cyberseer-gaming I never do. I don't use Ankermake Filament especially at $29.99 a roll for PLA and $58 for 2. I have WAY higher quality filament I print with than Ankermakes for people paying for Prints. I have BAGS and BAGS of test filament I will never use. Best way to benchmark is find a filament that has worked for YOU and benchmark it with that. If I have to buy a Brand Specific Filament to get a good print off a printer ITS not a Real 3D printer and I don't want it. Bad enough it's got a Proprietary Nozzle size. Not a fan of that BUT alot of companies are doing that now so I gotta take what I can get.
Yes but not $500 fast. The M5 was originally a 250mm/s top speed printer that they tweaked somehow through Firmware that makes it "500mm/s". You are really pushing the machine to it's limit above 250mm/s. Alot of the "AI" still doesn't work correctly even after over 16 months of ownership. Along with way to many firmware updates to count. There are WAY better options.
@@monsterstorm78 I have calibrated, repaired, replaced, trammed, verified clear filament path, tried 5 different nozzles from 3 different brands after the stock ones kept clogging, I have taken the entire printer apart from top to bottom and without access to the reconfig the mainboard I am at a loss on it.
OVERALL recommendation for new to the HOBBY is learn on a cheap old machine that you can undertand all the parts and how they work with each other. BUT if you just want to start printing Under $500 would be the NEPTUNE 4 Over $500-$1000 Tie between K1 MAX and P1S Over $1000: Hands Down EASILY the X1C Combo Pack. Don't bother messing with Vorons till you have had some time printing and understanding how materials and equipment behave. Hope that helps.
Yep! Never Buy a Surprise Launch printer. They still have to work the bugs out. Especially when you MAY get a Faulty unit like THEIR TECH SUPPORT admitted and MADE me send it back rather then send replacement motor or head.
Yikes, first day and it already broke? thats pretty bad. Id say go for the neptune 4 if you have not already. Been using it for a while and its awesome.
Waiting for the Neptune 4 MAX. I do agree about the Neptune 4 being a great printer. I only bought this to see if Ankermake redeemed themselves after all yhe issues my M5 started having after 3 months. Still working out all the bugs on this "BEGINNER FRIENDLY BUDGET PRINTER." smdh. Finally got it back printing though. Video coming soon. Sadly I could never get my hands on a Neptune 3 Max all year till now but might as well wait for the 4 max with the 4's being really great printers. Currently my Large Build printer is the Anycubic Kobra Max.
Would be if It was. But Ankermake deemed this one "Defective" after 28 days of back and forth troubleshooting. I have since got the replacement unit and even though it prints, it is very inconsistent compared to my other 19 printers that have NOT had this issue on them. Being closed source hard to diagnose the root cause myself along with Ankermake. Happy Printing.
On the Belts in this video sure. But it's Interesting. I wonder why Ankermake deemed the last 2 machines to have faulty extruder motors and therefore defective. The newest one has a completely different new manufacturers motor on the extruder now. The 3rd unit (2nd replacement) we have now, the power supply is going up on it. Hmmmmm. Maybe your right and Ankermake is wrong.
399 but YEAH. Reached out to Ankermake last night awaiting their response. UPDATE: ANKERMAKE has asked me to send the unit back for their analysis. Upon receiving it they will ship out a replacement one.
Obnoxious? YEAH probably. Your not the first to say so. Biased? NEVER!! I own all brands and hold no favors with any of them. We also own EVERY Ankermake printer and we were early kickstarter backers of the M5 and V6 in 2022. (V6 now discontinued aling with All Metal Hotend). To this day the M5C can't be consistent and We are on our 2ND replacement unit. The M5 is hit or miss. I can't and will not recommend this brand to someone. If you want them they are up for Sale as a combo deal on facebook marketplace for $450 for the PAIR only. I spent over $1000 on the pair that's not including all the replacement parts (fans, belts, hotend, Ptfe tubing etc). I had to order it all myself when Ankermake took 28 days to finally allow for the 1st replacement unit (30 day money back guarantee). No money back for that. Just a new unit TWICE. YOU can decide for yourself how good they are. But with 1 year of chaos with the M5 firmware issues and 8 months of hardly working always broken M5C yeah I see why it's CRINGY but not in the way YOU would say it. Thanks for the comment though.
This happened to me. What happened was the filament swapping left a broken piece of filament. The piece was located below the 2 gears before the hotend. It was a simple fix for me. 1 month later my printer nozzle leaked from the thread. It was stuck on and even when heated was stuck. I asked ankermake for a replacement and they sent one about 10 days later. When I got the replacement I installed it. It's been 3 months and now it's doing fine. Just takes some adjustments. Keep in mind this is the ankermake m5 I am talking about. I have no clue what it's like with the M5c. Funny to think my ankermake is printing right now and it has a minor layer shift of about 0.1 millimeter.
Same thing here on my original M5. I finally have her printing beautifully again but I just don't trust her. Took 2 months of tuning and who knows how may firmware updates. But it Is working for how long who knows.
Just got mine yesterday, benchy ran fine, vase mode ran fine. Currently doing the first "large" (130x130x130) print. About an hour to go and anecdotally it's been super easy/simple and working fine
Great to hear. Maybe one day mine will work as intended too. Lol
Update: 42 hours of prints later she is running pretty good. I am running PTEG on it now and should have my finding shortly.
UPDATE: After 4th Failure of the stepper motor. Ankermake has sent me a packing label to return for their analysis. After first advising the same thing I did of sending just the stepper motor. Stating they may not have any "in-stock", But upon receiving my FULL PRINTER back they will send out another one to me. Smh.
How is it holding up now?
@lolyouwontfindme6070 new Unit been here few days. I went on a all out printing rampage on this thing to see if I had just a bad unit. So far so good with the new unit. It came missing the press fitted PTFE clip on the spool holder that connects the PTFE guide tube from the spool to the hotend. Other then that 50 hours of prints done so far. I am in the middle of a repeat print of the Hades Bust that failed from layer shifting from he bed wheels too tight. Hopefully it will make it this time.
@@3DandTeePrinting Nice! I had one layer shift on one of those twist open gift boxes, but I probably need to just adjust a screw like 1/4 turn somewhere (new to 3d printing so not sure where). Glad it's working for you though!
How's it going with you after three months ?
So when I a video saying don't buy something. I away keep in mind there will always be someone with a bad experience on just about any company. So if it's just a few. No big deal. It's when I see multiple people reporting issues that I begin to worry. Choose just about any 3d printer out there and you will find someone who hates a particular printer. I'm am still looking though. and this printer is on my short list.
Agreed 100% my opinion is that of my own. I am merely expressing my opinions and views on this machine. Some People Love this machine. Not me. Buy we will see when the replacement gets here.
Mine had the same issue, one week in. Printing with PETG and the extruder started clicking and stopped extruding. Wouldn't retract, either. I followed AM's directions to pull filament out of the gears, then tried to do the same for the hot end, but the filament broke off flush with the tube, so that's that. Waiting to hear back from AnkerMake.
They had me send it back. The replacement arrived about 2 days ago
They shipped me out a replacement hot end -- due to arrive tomorrow. I thought I had fixed the problem by using a heat gun and paper clip to clear the filament tube, but I think I fried the strain gauge in the process. Filament extrudes and retracts, but auto-level doesn't work. I'll try the new hot end, and if that doesn't work, the whole unit's going back to Amazon.@@3DandTeePrinting
@BladeLabMiami I am EXTREMELY jealous at you right now. They REFUSED to send me Just the stepper motor or even the hotend. This was after days of back and forth with them to just tell me I can send the motor back and get a replacement. They said "......To improve the experience of our product, the defective M5C needs to be returned back to us so our product engineers can analyze it and discover why this happened. Attached is the return label for the defective merchandise; please affix this label to the return packaging and drop it off at any local USPS ParcelShop. Please inform us once you ship it out." The tale of 2 cities as the saying goes.
Oh and the new unit is missing the PTFE connection on the spool on the replacement unit. So I can't use THE PTFE guide tube and I am running my filament old school naked in the air to the hotend. They asked if I wanted to send THIS one back too. Smdh
Huh, that's weird. I had a totally different experience -- and honestly a really good one! I told them I thought I needed a new hot end and they said, fine, and shipped one out priority mail. I was thinking they were just going to send me the nozzle unit, but today I received a package with the WHOLE hot end module. Installed in 5 minutes and it's as good as new. Knock on wood it stays that way for a while.@@3DandTeePrinting
Printing with petg is tricky because most printers will suffer from heat creep in the hot end if it’s not designed right. If you get a clog then turn the heat up to max temp and that will soften any stuck filament.
Just had same problem, didn't have to take it apart they added a nozzle clog feature to the app, it just heated up and then threaded more filament.
Appreciate that. I am Working on a "Repair Campaign" of 6 broken printer. I will keep that in mind as one of them IS STILL the M5C. Lol.
I have had very little problem with mine been running 3 months all most 24/7 and most prints are great
@davidsnyder-t5e We are happy to hear your experiences are more fruitful than ours. That's what everyone is trying to get. A printer that prints reliably.
Sometimes, these failures happen when you buy the "Launch version" of a printer. It took them some time, but they MAY have fixed both the M5 and M5C
BUT the question I have for you is....
What new innovations has Ankermake come up with to keep them going as a brand since August of 2023?
That's why I left this and the other old video up.
Until they change their company's strategies of continuing to act like a kickstarter and not a multi-million dollar industry like their Multi-billion Dollar Parent company, that wouldn't give them at start up or any continuation funding, ANKER.
We can't rightly endorse ANKERMAKE as a brand just like their own ownership refused to do.
Again, If you have one and it's working, that is the goal of every maker. A working printer.
For the other hundreds of people who bought one like myself who got a "Beta Like" version for the first year, horrible customer service and gave away or sold theirs to move on to something more reliable. I think we have to say this Channel is Not a Fan of Ankermake.
Not trying to disrespect your personal printer. Just would like the consumers and you to get some respect from ANKERMAKE as a paying consumers. As an owner of both their models and former V6 backer of ANKERMAKE, I feel strongly on this. Just as you do on your defense of your personal printer.
Happy Printing and sorry for the rant.
I got 3 of these and they all have been awesome. I’ve maxed out the print bed with files and they have printed just fine. Might be the filament you chose as well as printer settings that weren’t ideal 🤷🏻
@kennethhamilton5323 Maybe or maybe I got 3 bad units back to back. One with Bad Extruder, One with Bad Main board, and newest replacement unit....Power Supply FAN barrings and Extruder (again).
Strange that Evryone, Elegoo, Naga, Polymaker, Kingroon, Sainsmart, Prusament, Overture, Mika3d, Bambu, and Polyterra ALL work fine in my other 27 printers but the Ankermake M5C. They even all work on the M5 I have as well. I gave it 3 chances (Gone through THREE M5C machines now). I am done with the M5C and the Ankermake as a brand itself. They have made TONs of promises and met NONE of them. If you want some prime examples:
The V6 Color Engine (Cancelled after 18 month wait and using the GO FUND ME funds to make the M5C instead of a USEABLE color engine.
The M5 all metal hotend (Pulled from Shelves due to clogging)
The Ankermake 3D scan maker (Never Launched or talked about again accept on THEIR roadmap for 2023 and 2024) which NOTHING has been done on that roadmap on THEIR site.
The M5C "touch screen" upgrade option that doesn't do anything but display temps and progress (not a real UI just a display for $50.
The Cooling fan (Heat creep issues) ventilation (Ankermake Launched a New Printhead cover to correct the issue but told no one WHY.)
Almost 2 years in and the AI spaghetti detection STILL doesn't work on the M5.
I have more then 40,000 hours of printing under my belt across 8 brand. I personally will NEVER buy another Ankermake (won't have to worry about that when they finally close the division of ANKER in 2025. You heard it here first)
If yours are working great. I would go buy a lottery ticket because your one of the lucky ones.
@@3DandTeePrinting that's deep, feels like a big mistake just getting mine delivered. I'm not even sure if it works offline
@@dan_youtubeI just had mine delivered yesterday and these comments got me worried lol. How did yours turn out?
@@ashlyboss it works great, I'm using Anker filament for now
I own several of these and haven't had a single issue. 🙃 Have i had issues? YES, I have but I know how to be patient and work on it like any other machine. Even my bambu has issues, still prefer my ankermake m5c over my bambu machine. 😆
Glad you didn't get any ANKERMAKE DEEMED DEFECTIVE units like mine. 28 days straight of TRYING to get it to stay printing is ALOT of patience in my mind. I put at least 80 hours into 7 Full hotend disassemblies, 4 Complete Extruder Motor Teardowns and reassembling, 12 Benchys, 22 other print attempts, and I lost count of how many NEW firmware updates after 5th one.
BUT......The new unit they sent has a completely different extruder motor from the launch day one I got originally. I guess they figured out the issue and changed the motors for the next batch. New one works great and is my wife's favorite printer. I feel the Neptune 4 Pro is a much better buy AND cheaper.
That sucks, I guess Ive got multiple friends with these Ankermakes and not a sinlge one has issues. They have all been 3D printing for 3+ years though as well so they know what they are doing. I literrally run a brand new 3D print group, theres 100 people in there and 80 of us have ankers and we ALL have group discussions and none of us have problems.
@@3DandTeePrinting
Lol been printing for a bit now no issues on my end. With a 300 dollar 3d printer idk what people expect. Just have fun!
Glad someone's enjoying it.
Had the same issue when loading TPU... Return started!
For a "Beginner Printer" this printer has WAY to many adjustments and errors. Someone would have to have knowledge of or have had used 3d printers before and made adjustments to fix it. Reminds me of the ORIGINAL ENDER 3. With it needing all this work to make it print right.
@@3DandTeePrinting Did Anker send you a whole new head?
@shibbydude139 ANKER STILL hasn't responded to my emails or calls. They always seem to result in a "we will call you back shortly". I went through the old 3D playbook and just started like it was an ENDER 3. Checking voltage, Tightening loose screws and loosening belts and roller wheels, adjusting, disassembling, reassembling, and a Firmware update and it's now printing. Good thing this is setup for people NEW to the 3d printing world. Thank Goodness I have 13 other printers I owned before this one that I have fixed along the way or else I would have been SUPER PISSED if I was new to this.
@shibbydude139 Anker has offered to Replace the entire unit and not the print head. Quote "we don't have any in stock they are all on the assembly line. We have a shortage of spare parts. But we can send you a complete machine once we recieve yours back."
What was your retraction for TPU. It needs to be low and maybe bump your flow up by 10%. I print Overture TPU and it comes out clean. Make sure you dry the roll really good to get rid of stringing and make smoother walls. My print temp for TPU is 235, the roll says 230 is max but you can even go 240 I like 235 tho. Bed temp leave at 35, close to ambient temperature. It should even do better on the M5C with the all metal hot end.
I bought mine and it has worked great, that sucks that you might of gotten a defective unit.
Hope so we will see when the replacement EVER arrives from Anker.
Crazy hope yours gets here quickly, i bought the original variant about 4 months ago and the entire hot-end broke to pieces idk how soo i just sent it back always wanted to get another printer i was about 50 prints in but ankermake has been a little sketchy in these latest software and units
@uglyman1310 Arrived and 50 hours of printing into different tests on it. Currently reprinting the Hades Bust that failed before. Other then the missing part all is doing well with the new unit (SO FAR).
@@3DandTeePrinting lol great mines just had a major extruder jam im to the point almost done with ankermake but im glad to hear yours is going well
@uglyman1310 99% agree! My original M5 had too many had to "fix or attach" issues for the (then) $799 I paid for it. I found pieces not even screwed in INSIDE the filament sensor housing. 16 firmware updates. Currently my M5 IS printing well but making noises from the bed. I am about to change out to polyurethane V wheels on the y axis and see if that helps. I will NOT be buying a DUPLICATE model of either BUT I am still interested in their V6 color engine that is set for release in December for the Kickstarter backers. So I am not done with them YET. They can still win me if the V6 is as good as they claim.
User error all day. I have 3 of them that ive been running basically non stop since january. Not a single problem that i havent caused myself.
@@Crafty_XL Interesting diagnoses. It's odd Ankermake deemed this August 2023 LAUNCH edition unit a Faulty Unit with a Bad Extruder Motor, then the second one the power supply died, and we are on 2ND replacement unit that is Semi working. Maybe my other 29 printers are just more forgiving to my "User Error". Glad yours is working great. Maybe they fixed the bugs in 2024 but I will not be buying another Ankermake.
If it’s not working properly you can change the speed settings on the app
Ankermake deemed it defective and replaced with a new one. They changed to a different extruder motor on the replacement unit. New Unit printing great.
Had a clogged hot end when I used pla, I switched over to PLA+ and haven't had issues since.
Haven't had any issues with the Replacement unit (yet). I've tried all it's "compatible" filaments with the exception of TPU because of what happened with the first unit and all have come out pretty good. I need to man up and see what happens.
I had a problem with mine, and they just sent me out a brand new print head when I told them what was going wrong with it
Your lucky! I battled with them for a week. They first offered a printhead then when I agreed they then said they would have to just replace with a new unit instead. I am kind of glad they did. The new machine has a different extruder motor then the original. Original was an ANKERMAKE branded one. The new one has no branding just specs in it. Works WAY better too.
I learned my lesson too, now the only printers I buy are Bambu's.
@archemity Bambu Changed the game in 2022 BUT can they deliver on the Large build volume printer before the end of the year?
@@3DandTeePrinting they definitely need to come out with a larger printer, but that's not happening this year. Hopefully sometime next year.
Do they, though? I get it, it'd be nice, but what bambu is providing, is still to this day far above 6 anyone else. And their market doesn't care about large format...
Will they make a 'giga carbon'?
Eventually, sure. Do they need it.... No.
You released a video literally today saying how we should buy this printer lol... I'm guessing yours was defective or?
I don't have any videos Recommending the M5C. I am NOT a big fan of Ankermake or their customer support. You might have me confused with someone else. I own both their printers. The M5 and the M5C. I only just recently got the M5 working consistently after 4 months and the 15th or 16th firmware update. The M5C was deemed defective by Ankermake and I just waiting on its replacement.
@@3DandTeePrinting Maybe I did, my bad
Mine is awesome I love it❤🎉😂❤
u were printing on 500 mm per second, if u want better results u gotta lower the speed
@@Cardboard173NOPE 250mm on the Failed Print. We gave this printer away because of how much we didn't like the design or functionality of the printer.
@@3DandTeePrinting oh ok. I just ordered the ankermake m5c yesterday lol
@Cardboard173 Hope your's is better experience for you than what we had.
Why did you not use the filament that came with it.. 🤦
Why??? Made no difference the Extruder Motor was Shot and now my second M5C is on the fritz again. A 3d printer should print 3d Filament regardless the brand.
@@3DandTeePrinting well still, you should’ve at least benchmarked it with the filament it came with. Just saying man..
@@cyberseer-gaming I never do. I don't use Ankermake Filament especially at $29.99 a roll for PLA and $58 for 2. I have WAY higher quality filament I print with than Ankermakes for people paying for Prints. I have BAGS and BAGS of test filament I will never use. Best way to benchmark is find a filament that has worked for YOU and benchmark it with that. If I have to buy a Brand Specific Filament to get a good print off a printer ITS not a Real 3D printer and I don't want it. Bad enough it's got a Proprietary Nozzle size. Not a fan of that BUT alot of companies are doing that now so I gotta take what I can get.
Looks like this printer is working correctly
Hit or Miss. This was only part 1
Is the ankermake 5 better than this one ??
Yes but not $500 fast. The M5 was originally a 250mm/s top speed printer that they tweaked somehow through Firmware that makes it "500mm/s". You are really pushing the machine to it's limit above 250mm/s. Alot of the "AI" still doesn't work correctly even after over 16 months of ownership. Along with way to many firmware updates to count. There are WAY better options.
How often ya use this printer
Last ATTEMPTED use was March. Still having extruding problems
@@3DandTeePrinting and u calibrated the printer and leveled the bed correctly
@@monsterstorm78 I have calibrated, repaired, replaced, trammed, verified clear filament path, tried 5 different nozzles from 3 different brands after the stock ones kept clogging, I have taken the entire printer apart from top to bottom and without access to the reconfig the mainboard I am at a loss on it.
Don’t send it back give to me I’m tired of my flashforge
@PhaGe-gaming- The 5M Flashforge?? Really. I would be happy to trade the M5C for another 5M. If your serious and in the US we can make that happen.
Can you suggest a good 3D priter for a newbie?
OVERALL recommendation for new to the HOBBY is learn on a cheap old machine that you can undertand all the parts and how they work with each other.
BUT if you just want to start printing
Under $500 would be the NEPTUNE 4
Over $500-$1000 Tie between K1 MAX and P1S
Over $1000: Hands Down EASILY the X1C Combo Pack.
Don't bother messing with Vorons till you have had some time printing and understanding how materials and equipment behave.
Hope that helps.
@@3DandTeePrinting This helps a lot, thank you so much!
Welcome to 3d printing my friend
Yep! Never Buy a Surprise Launch printer. They still have to work the bugs out. Especially when you MAY get a Faulty unit like THEIR TECH SUPPORT admitted and MADE me send it back rather then send replacement motor or head.
Thing is my printer can’t even print a benchey so I’m getting a m5
mine is printing nothing
@TheUltraNeon14 mine neither. It's back to printing BUT I no longer trust it. I will be selling it soon.
Yikes, first day and it already broke? thats pretty bad. Id say go for the neptune 4 if you have not already. Been using it for a while and its awesome.
Waiting for the Neptune 4 MAX. I do agree about the Neptune 4 being a great printer. I only bought this to see if Ankermake redeemed themselves after all yhe issues my M5 started having after 3 months. Still working out all the bugs on this "BEGINNER FRIENDLY BUDGET PRINTER." smdh. Finally got it back printing though. Video coming soon. Sadly I could never get my hands on a Neptune 3 Max all year till now but might as well wait for the 4 max with the 4's being really great printers. Currently my Large Build printer is the Anycubic Kobra Max.
Maybe its just getting put to its limit
On Day One LOL
@@3DandTeePrinting😂
this seems like user errors
Would be if It was. But Ankermake deemed this one "Defective" after 28 days of back and forth troubleshooting. I have since got the replacement unit and even though it prints, it is very inconsistent compared to my other 19 printers that have NOT had this issue on them. Being closed source hard to diagnose the root cause myself along with Ankermake. Happy Printing.
Seems to be more of a compilation of user-errors.
On the Belts in this video sure. But it's Interesting. I wonder why Ankermake deemed the last 2 machines to have faulty extruder motors and therefore defective. The newest one has a completely different new manufacturers motor on the extruder now. The 3rd unit (2nd replacement) we have now, the power supply is going up on it. Hmmmmm. Maybe your right and Ankermake is wrong.
mine is bulletproof. good luck
My REPLACEMENT unit has been decent. I wouldn't say bulletproof but worth what I paid for it. Happy Printing.
That’s 500 bucks. And it broke
399 but YEAH. Reached out to Ankermake last night awaiting their response.
UPDATE: ANKERMAKE has asked me to send the unit back for their analysis. Upon receiving it they will ship out a replacement one.
Womp Womp
Biased and obnoxious.
Cringe.
Obnoxious? YEAH probably. Your not the first to say so. Biased? NEVER!! I own all brands and hold no favors with any of them. We also own EVERY Ankermake printer and we were early kickstarter backers of the M5 and V6 in 2022. (V6 now discontinued aling with All Metal Hotend). To this day the M5C can't be consistent and We are on our 2ND replacement unit. The M5 is hit or miss. I can't and will not recommend this brand to someone. If you want them they are up for Sale as a combo deal on facebook marketplace for $450 for the PAIR only. I spent over $1000 on the pair that's not including all the replacement parts (fans, belts, hotend, Ptfe tubing etc). I had to order it all myself when Ankermake took 28 days to finally allow for the 1st replacement unit (30 day money back guarantee). No money back for that. Just a new unit TWICE. YOU can decide for yourself how good they are. But with 1 year of chaos with the M5 firmware issues and 8 months of hardly working always broken M5C yeah I see why it's CRINGY but not in the way YOU would say it. Thanks for the comment though.
Been there. Started with a Tevo Tarantula if that says anything 😂😂😂
Sorry to hear that. Lol.