Ray just to clarify because your title says the all encompassing 'AI V2', these options you mention are already available in AI Voice such as collecting Date of birth etc. But they are not available in 'Conversation AI' yet. Love your videos. Regards Neil
Massive thanks again Ray. How do we get the bot to stop asking for info that is already in the record? For example the bot is trained to ask for name, email etc when booking an appointment, but if that information is already in the client record why does it not realise that and skip the questions? Also, if some messages and introduces themself with their name, the bot is clever enough to reply with their name yet when getting to booking the appointment it will not skip asking for the persons name? This just seems obviousl, and has actually lost me 2 chatbot sales.
I understand what you are asking and do not have a solution for you. I know GHL is coming out with workflow integration with the bot by the end of the year and in the workflow you can do if statement based upon contact information. Will have to do some testing when this comes out. You can ask support to see if they can help you.
@ I’m asking why does the conversational ai need to handoff to different ai expertise? It would make sense in the context of different funnels and limiting the bots knowledge to focus on a specific product. But, as the conversational ai is based on ChatGPT it has the ability to understand context and be a master of all trades… for the example you gave why does it need to handoff to different bots post appointment?
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Ray just to clarify because your title says the all encompassing 'AI V2', these options you mention are already available in AI Voice such as collecting Date of birth etc. But they are not available in 'Conversation AI' yet. Love your videos. Regards Neil
Yes they are but you have to build them into the prompt they are not standard. Thanks for watching.
Ray!! Thank you Sir! Much needed info🎉
Cool YW thanks for watching.
FR dwag
Good video - The GOAT 🐐
Appreciate it. Thanks for watching.
Great vid
Thanks for the update
You bet thanks for watching.
Massive thanks again Ray. How do we get the bot to stop asking for info that is already in the record? For example the bot is trained to ask for name, email etc when booking an appointment, but if that information is already in the client record why does it not realise that and skip the questions?
Also, if some messages and introduces themself with their name, the bot is clever enough to reply with their name yet when getting to booking the appointment it will not skip asking for the persons name? This just seems obviousl, and has actually lost me 2 chatbot sales.
I understand what you are asking and do not have a solution for you. I know GHL is coming out with workflow integration with the bot by the end of the year and in the workflow you can do if statement based upon contact information. Will have to do some testing when this comes out. You can ask support to see if they can help you.
@ thanks Ray.
What am I missing? It’s ChatGPT it can know all departments, why the need for multiple bots and transferring? Why not just train it on multiple wikis?
Sorry I do not know what you are asking. Thanks for watching.
@ I’m asking why does the conversational ai need to handoff to different ai expertise? It would make sense in the context of different funnels and limiting the bots knowledge to focus on a specific product. But, as the conversational ai is based on ChatGPT it has the ability to understand context and be a master of all trades… for the example you gave why does it need to handoff to different bots post appointment?