How to fix the Mavic Air 2 battery problem

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  • Опубликовано: 29 май 2020
  • steps to fix the DJI Mavic Air 2 battery problem,
    Scenario 1:
    When using the battery charging hub to make the battery wake up from Hibernate status, the battery does not wake up and cannot be charged, and the indicator on the battery charging hub is solid red.
    Solution:
    Charge the battery with the battery charger to wake up the battery.
    Scenario 2:
    After the battery wakes up from Sleep mode by using the battery charging hub, the battery can then be turned on, but it cannot be charged, and the indicator on the battery charging hub is solid red. Then, when the battery is inserted into the aircraft and powered on, the app will prompt that there is a battery communication error.
    Solution: (This issue is also easy to solve.)
    1. Mount the battery to the aircraft. Power it on and wait for at least 3 minutes.
    2. Then, turn off the battery, remove the battery from the aircraft, and leave it idle for more than 3 minutes.
    3. Insert the battery into the battery charger for charging. Then the battery can be charged normally.
    4. If the battery level is sufficient when the battery is powered on and inserted into the aircraft, update the battery firmware to the latest version. This can also fix the issue.
    When the battery wakes up normally, you can now use the battery charging hub or the battery charger to charge the battery!
  • ХоббиХобби

Комментарии • 123

  • @MrDamondinkins
    @MrDamondinkins Месяц назад

    Just came across this video because I’m now having this problem with the hub. It starts charging then turns red and stops. Glad for this information and I’m subscribing!

  • @GINOGINOTV
    @GINOGINOTV 4 года назад +15

    I didn’t know I could charge it with the cable only 😂😂👍🏼👍🏼 . Liked 🔥👍🏼

  • @albertol1529
    @albertol1529 3 года назад +2

    Thank you Jamie, I have just got mine today, and I knew there was an issue that I had to avoid. Now I know what to do, thank you.

  • @amuck37
    @amuck37 4 года назад +1

    cheers bud was stoked for this info now its charging..legend..

  • @cb4636
    @cb4636 3 года назад +1

    Thanks for a great explanation of the problem and an easy fix that works.
    Cheers mate!

  • @AdrianMateoDrones
    @AdrianMateoDrones 4 года назад +6

    Good morning my drone brother Jamie. Hey man i want to thank you very much for making this video. You are the man. Thanks sooo much for sharing this great video with us brother. You got yourself a new subscriber here. Let’s help and support one another. You have my full support 100% Sir. God bless and stay safe. Have a great day Captain 👨‍✈️. Thanks for all you do and please keep flying.

  • @kimdavidj2
    @kimdavidj2 3 года назад +1

    This is a great video: straightforward, informative, well explained!

  • @bedrascal
    @bedrascal 4 года назад +6

    Thanks for a life saving tip. Waiting for mine to arrive

  • @akinoshoko4258
    @akinoshoko4258 3 года назад

    Jamie, you have been to the future and saved my air2s battery. I went straight in and stuck them all one the hub (DJI - why wouldn't you?) One went wonky, but is now behaving thanks to this video. Good work. You have a new sub from the future! 2021 🤝🏿👌🏿👍🏿😎

    • @enterboy1984
      @enterboy1984 2 года назад

      Akin - Im on my 3rd try...
      I left it unplugged for about 2 hours and then connected directly to the charger and still no go. Any thoughts? BTW mine are literally brand new

  • @85crazytechlaz
    @85crazytechlaz 4 года назад

    That's good to know thumbs up on the video man thanks I ordered a extra battery came in today and another coming in Friday and the charging hub comes tomorrow and now I know what to do before I put them all on the hub thanks man 😎😎🤙🤙👍👍

  • @davidmarcucci209
    @davidmarcucci209 2 года назад +7

    What happens if the battery does not have any lights solid red or blinking green when placed on the charger?

  • @jerrydoherty1814
    @jerrydoherty1814 2 года назад

    You unlocked the mystery of my perfectly good battery that went to sleep. Like R2D2 did when Luke Skywalker went away. I was all set to purchase another fly more pack. ( which I still might) to get 2 more batteries. Not sure if this information is in the manual or available from DJI. But I thank you a thousand times for your content information

  • @Kris_Vaughan
    @Kris_Vaughan 4 года назад +1

    Thanks for the info, worked like a charm! I also subscribed 👍

  • @abdulsamadadnan9347
    @abdulsamadadnan9347 4 года назад +2

    Thank u so much for making my day my brother

  • @gatman2300
    @gatman2300 3 года назад

    Great video, thanks heaps... big help! Liked and followed!

  • @June4600
    @June4600 4 года назад

    Thanks for posting 👍🏼

  • @larrymeeks7998
    @larrymeeks7998 3 года назад

    Well explained, thank you

  • @minetcafe
    @minetcafe 4 года назад

    thanks mate! two thumbs up!

  • @troyforman9166
    @troyforman9166 3 года назад

    Very good info . Thanks from a cold Canadian 😁

  • @RAMBOxVS
    @RAMBOxVS 3 года назад

    Thanks for this bro really helped me

  • @davidkay3789
    @davidkay3789 2 года назад

    brilliant Jamie 👏👏👏👏👏

  • @rdbetta
    @rdbetta 3 года назад

    Great info thanks I already made the mistake but it didn't give me any issues

  • @constantinoskhalili4165
    @constantinoskhalili4165 3 года назад

    legend, worked well!!

  • @annettelepple
    @annettelepple 3 года назад

    Awesome, thank you

  • @TBBMusicBlog
    @TBBMusicBlog 4 года назад

    Bob's my uncle?! ;) Thanks for the vid.

  • @jamesmac2513
    @jamesmac2513 4 года назад +4

    Its also a good idea to number each battery and cycle them

  • @Realtubetv
    @Realtubetv Год назад

    Great video mate ! Will see if it works for me I have three batteries that don’t charge at all so am hoping they are in hibernation mode

  • @lelbrw5686
    @lelbrw5686 2 года назад

    Great! It Works!!!

  • @gabinorodas9881
    @gabinorodas9881 3 года назад

    Thanks!

  • @forestweston5055
    @forestweston5055 3 года назад +1

    @Jamie Holder can you shed any more light on the 30068 battery error in the MA2? I have performed the 3 minute drill you described on all 3 batteries, refreshed the latest firmware with all 3 batteries via DJI Assistant 2, refreshed the RC firmware with Assistant 2, and cleaned all contacts on both drone and batteries. Still getting the error. Especially if I fly, land, and take off again. I really hate to send it back to DJI since it is my only drone. Hoping you may have some updated advice.

  • @feelgooddany
    @feelgooddany 4 года назад +1

    GOOD VIDEO HOW TO DO !!!!

  • @stewvlogs5084
    @stewvlogs5084 2 года назад

    Liked and subbed. I think this might be working on my Mavic Pro as well. Not used it for a while. 5 batteries totally dead and nothing. One other battery lit up and started to charge. I tried what you just said on one of the dead batteries and now it is blinking. Thank you

    • @frankdatank4u
      @frankdatank4u 2 года назад

      How long did it take to respond

    • @stewvlogs5084
      @stewvlogs5084 2 года назад

      @@frankdatank4u it took about 20 minutes. Unfortunately it decided to stop responding again while it was recharging. It suddenly stopped. I have since sold the batteries as non working on eBay for £20 each. Someone bought them and got them working again.

  • @jean-chridrone6026
    @jean-chridrone6026 4 года назад +1

    Great video. 🤩. I subscribe to your channel 👍🏼

  • @RollingTwentiesPhotography
    @RollingTwentiesPhotography 3 года назад

    YOURE A FUCKING LIFE SAVER .. i am a first time owner I fully discharge my mavic 2 batteries.. and they went dead .. 3 mins on hard charge 3 mins off .. then charge again got them working.. tyvm

  • @mohdshahrizzat2080
    @mohdshahrizzat2080 2 года назад

    tq bro..

  • @sdotyam384
    @sdotyam384 3 года назад

    Thanks bro

  • @mastiwaves4669
    @mastiwaves4669 Год назад

    Very very halpful video

  • @jasonbuslon
    @jasonbuslon 2 года назад

    Hello Jamie....can you share also your idea about the Mavic air 2 remote controller which is not charging and can not power on also.it happened after I drain the battery of my remote control...thanks

  • @leesmavicmoments5598
    @leesmavicmoments5598 2 года назад

    Hi jamie had my air 2 for 19mths . flying the other day no warning just 70 percentage to 0 in 8mins roughly now Battery wont turn on at all. Could it just be worn out and tired ? Awaiting your reply thanks lee.

  • @RiksC80
    @RiksC80 3 года назад +1

    Hey! I have a issue with batterys for mavic 1 and phantom 4 pro, can you help me with it?

  • @paulollorin2964
    @paulollorin2964 2 года назад

    Nice review can I ask how I can change the battery percentage of my battery to be a low battery

  • @AlpineTaxi
    @AlpineTaxi 3 года назад +1

    Did he just say Bob was my uncle? Alrighty then..... 🥴

  • @69Thylacine
    @69Thylacine 3 года назад +3

    Hey I recently bought a secondhand Mavic pro that had never been flown so it was still it’s original container and because it had never been flown the batteries are never been taken out of hibernation subsequently they now totally dead.
    is there any way that these batteries can be reactivated at all? I have tried putting on the charger single individual charger only, for several hours no luck.
    I’ve also tried doing the same thing and holding the power button down for three seconds & again on several hours on single charger but no luck
    I’m just reaching out for any kind of help please

    • @Teeb2023
      @Teeb2023 Год назад

      I have the exact same problem... bought a secondhand Air 2s, it came with four batteries, two are OK, two are dead. No method I've seen online brings them back from the dead.

  • @bobby1970
    @bobby1970 3 года назад +1

    This kind of battery charging problem shouldn't even exist. It should simply charge exactly the same way a smartphone does, plain and simple, with no problems what-so-ever.

  • @konnertom3920
    @konnertom3920 3 года назад

    do i have to charge it fully to use the bigger charging port for the very first time

  • @bt465
    @bt465 3 года назад +2

    Ok so after the first charge I can start using the charging hub

  • @LalondeFilms
    @LalondeFilms 2 года назад

    Will this work on my Air 2S battery which wont charge past %85?

  • @oddboddrone5252
    @oddboddrone5252 Год назад

    Does this work for a "Battery power restricted" error? I'm getting it on all 3 batteries.

  • @cuocsongsandiegocali2308
    @cuocsongsandiegocali2308 2 года назад +1

    if the battery stuck in hibernation mode how you turn power on to the aircraft

  • @iliasandresakis9684
    @iliasandresakis9684 3 года назад

    For first time in my life suddenly both new batteries of my Mavic 2 pro after 7 flights both have the same problem. If they are full charged when tried to put them on drone , drone started automatically without pressing 2 times the battery. First happened to the first new battery and after one day happened the same to the second battery. Both of them is like staying on with out lights. When I’m trying to press 2 times to turn on them it’s working and I can see the 4 indicator lights. Then Pressing 2 times the button to turn them off , and lights going off but again the battery is like on. If I will try to put them on drone. Drone starting calibration of camera etc automatically. Any ideas ??

  • @TrancinYouu
    @TrancinYouu 9 месяцев назад

    My battery wasn't used for 3 years and now i plug the battery into the dji charger you mentioned here but the light still wont come on. This battery was used only once 3 years ago so it should be just like new

  • @user-xf5mv6mz1l
    @user-xf5mv6mz1l Год назад

    hi jamie i have 3 mavic air battries two are dead and wont charge my charger is orange but when i put battries on the charger flashes green then flashes orange again and continues this cycle

  • @MrRaymond1021
    @MrRaymond1021 6 месяцев назад

    What if that doesn't work? Is there anything else I can do to get it to charge, or should I just throw it out? Thanks again

  • @amitmandal1
    @amitmandal1 3 года назад

    I too the the same drone, but i am having processor overheating issue . How do i solve it ?

  • @MarkSmith-Uzor
    @MarkSmith-Uzor Год назад +1

    Lol very.... 😂😂

  • @pgerry9400
    @pgerry9400 4 года назад

    Bob was my uncle, actually my favorite taught me to drive when I was 12 Was a North American demolition Derby champion. Unfortunately he died.

  • @JosephRayDiosana
    @JosephRayDiosana 2 месяца назад

    How do you do it so that it fully charges. I’ve left it on overnight several times and it doesn’t fully charge on the battery bar.

  • @fly_video
    @fly_video Год назад

    Be careful Jamie! And everybody else of course. Don't insert and remove your batteries like this, because you'll have some stress cracks at the arms sooner or later. Always do it while holding your drone in your hands.

  • @ssyyyeung
    @ssyyyeung 4 года назад +1

    I used hub initially and after not seeing two batteries charge quickly did search and found this. Is the damage already done or will switching to a direct charge avoid any issues

    • @JamieHolder
      @JamieHolder  4 года назад +3

      Doing a direct charge will fix the problem.
      The fix above was given to me by DJI.
      They also said it will not affect warranty's.

    • @warrenzerr9992
      @warrenzerr9992 3 года назад

      @@JamieHolder buddy THANK YOU for this video. I had this exact issue with my Mavic Air 2 batteries. I am thinking is the best advise? Throw the damn charging hub in the trash.

  • @SteveDollas
    @SteveDollas 4 года назад +3

    My battery doesn’t even turn on at all, I think it’s been bricked straight from the box. It never flashed one LED at all

  • @ScrewInTheTuna_
    @ScrewInTheTuna_ 3 года назад

    Thank you for the video! I assume it is ok to charge via Hub on second round?

    • @JamieHolder
      @JamieHolder  3 года назад +2

      Yeah that's correct

    • @rdbetta
      @rdbetta 3 года назад

      @@JamieHolder so if i already did that what can I do now the hub is only charging one at the time what can I do?

    • @hawkvpg7878
      @hawkvpg7878 3 года назад

      rdbetta The hub only charges one at a time.

    • @rdbetta
      @rdbetta 3 года назад

      @@hawkvpg7878 umm ok thanks then the hubs is not of much use

    • @TicTac-g7m
      @TicTac-g7m 3 года назад

      @@rdbetta Well, you can put all 3 batteries on over night (after the single charge he explained), or, you can buy a parallel charger on Amazon.

  • @senyum0
    @senyum0 2 года назад

    I would like to meet this bob. People saying hes my uncle but i never met the guy?

  • @xRebelx210x
    @xRebelx210x 4 года назад +3

    Here's my problem:
    I drained my battery to 0% not on purpose and now it won't charge at all. Not on the standalone charger or on the hub. Let me add that the battery was sitting for a week and I flew out starting at 55%. Is there a fix for this?

    • @4damula
      @4damula 3 года назад

      Try jumping it ruclips.net/video/mPOk-TyGvuA/видео.html

  • @angerfist010
    @angerfist010 3 года назад

    And what if i already charged them with the station? Is that bad??

  • @johnboyd862
    @johnboyd862 2 года назад

    Bob is not my uncle. Lol. Thanks anyway.

  • @maclokal
    @maclokal 4 года назад

    Hi Man, I have a question, I charge three battery with the Hub and everything works normal. If one of battery or two battery fully charge and one battery still charging, is it ok to let the fully charge battery stay on the charging hub until all the battery is fully charge? Or I need take out the battery from the charging hub when fully charge?

    • @JamieHolder
      @JamieHolder  4 года назад

      It's fine to leave it in the dock, they stop charging once full.
      I charge mine when I go to bed and leave them in till the morning.
      I have never had an issue with any drones/ battery's doing it this way.

    • @maclokal
      @maclokal 4 года назад

      @@JamieHolder Thank you so much Jamie! First time owning a drone, little bit nervous if doing a wrong especially treatment the battery.

  • @nashtlt
    @nashtlt 4 года назад

    👍 subscribe done

  • @voider78
    @voider78 2 года назад

    If this does not work?

  • @AldeiaCriativaCinevideo
    @AldeiaCriativaCinevideo 2 года назад

    And when the battery doesn't turn on the drone, doesn't it give any light signal?

  • @itsme-gm9oi
    @itsme-gm9oi 2 года назад +1

    Didnt work for me. Have 3 batteries, 2 worked and 1 dead. I bought the combo kit. I plugged the dead one directly into the charger but nothing happened

  • @rterrero05
    @rterrero05 3 года назад

    My problem is different, I charged the battery, removed all sticks, inserted the propellers, inserted battery, one-click on the power button, the nd click holding it, the aircraft seems to start the initialization process, but no beep, no lights, no gimbal activation. Its just stay there with a fan turned on.
    Connected it to my computer, but no luck, no detection.
    Did I make something wrong or I can consider it defective and can return?

    • @naydenkrastev6645
      @naydenkrastev6645 3 года назад

      Just return it have to start calibrate the gimball and move the propeller. It's defective

  • @tbublz
    @tbublz 2 года назад

    Mine after not being flown but being charged up went into the drone just sat and wouldn't initiate startup of the drone with full charge up of A new battery.

  • @Donnykhuana77
    @Donnykhuana77 3 года назад

    The point is dont use charge hub right??

  • @1975supermike
    @1975supermike 3 года назад +1

    Mine wont charge past 60% any ideas ??

  • @the_ltz_guymaster7912
    @the_ltz_guymaster7912 4 года назад

    Why does the battery and controller take forever to charge out of the box ?

    • @MrDemiur
      @MrDemiur 3 года назад

      i can't believe it

  • @gdeanton_4186
    @gdeanton_4186 4 года назад +1

    My battery blinks with one led constantly from the box, in charger, in drone, all alone by itself, drone doesn't turn on with it... Charging without hub... But it just still blinks with one led

  • @yadadi4438
    @yadadi4438 4 года назад

    When there are no likes and dislikes, the video looses credibility

  • @TheJoedip
    @TheJoedip 3 года назад

    Just got the Mavic air 2 and right off the bat im getting error 30068 regarding the battery not being installed correctly. Ive tried everything I can think of the fix..cleaning leads..re seating multiple times..can anyone help?

    • @forestweston5055
      @forestweston5055 3 года назад

      Did you ever get yours straightened out? I got my MA2 last June and no battery issues until about October’s cold weather and getting the 30068 error ever since. I’m in the process of the 3 on, 3 off drill described here. I have very carefully and thoroughly cleaned the contacts. I’m in Maine, USA so I’ve flown it as low as 15° F with no issues other than the 30068.
      Never any issues with the actual flight but the constant battery warning keeps me on edge!

  • @jayvlogs9776
    @jayvlogs9776 4 года назад

    I bought this drone yesterday and my charger hub does not work how can I solve the problem? Or do the batteries have a deactivation system when trying to load the hub? How can I know

    • @JamieHolder
      @JamieHolder  4 года назад

      Charge the batterys separately first, not in battery hub, then plug the battery in the drone do a firmware update. Then you can start using the hub. If the hub will not work after that you may have a faulty hub.

    • @jayvlogs9776
      @jayvlogs9776 4 года назад

      @@JamieHolder already did the firmware update jamie but still have the problem,if the hub have a faulty how can i fix?

    • @JamieHolder
      @JamieHolder  4 года назад

      If the hub dosnt have a green or red light then it sound faulty. Jump on the DJI site and just message them and they will replace it.

    • @jayvlogs9776
      @jayvlogs9776 4 года назад

      @@JamieHolder thank you jamie

  • @rdbetta
    @rdbetta 3 года назад

    I already did so that means my battery are mess up now?

    • @4damula
      @4damula 3 года назад

      Try jumping it ruclips.net/video/mPOk-TyGvuA/видео.html

  • @michealhamilton9922
    @michealhamilton9922 2 месяца назад

    Why my mavic air 2 motor wont start

  • @peterpowers7215
    @peterpowers7215 6 месяцев назад

    The battery you show that was completely dead, you connected to charger directly and said it would come out of hibernation. After hours of charge, still no lights or turning on. What next? BTW, the battery has worked previously but not in the last 7-8 months.

  • @rcacase
    @rcacase 4 года назад

    does this guy look like a young Gabriel Byrne or what?

  • @windowcleaningportland
    @windowcleaningportland 2 года назад

    Bobs your uncle.

  • @Mr.Enigmatik
    @Mr.Enigmatik 3 года назад

    Mike is my uncle. Lol what’s that saying mean down under?

  • @marthawhite9962
    @marthawhite9962 3 года назад

    I have a mavic pro and the battery still doesn't respond..

  • @ironcladpatriot5829
    @ironcladpatriot5829 3 года назад +1

    DJI really needs a one year battery warranty.... 6 months is kind of a joke! Especially when you're talking $100

  • @abbyarrow
    @abbyarrow 2 года назад

    drone battery is charged but the drone will not turn on? It is a Mavic Air Any ideas?

  • @StudioCinematics
    @StudioCinematics 2 года назад

    Any one havr any charger not working issue.?

  • @megiMove
    @megiMove 3 года назад

    I have problems of them losing battery when they are fully charged and only laying in the bag for days . And when I go out to fly again all batteries has lost one or two lights... 🤯🤯🤔🤔

    • @medic1278
      @medic1278 3 года назад +1

      The manual says it will discharge to 60% if not used within 4 days. I'm sure that's not a hard number, so I'd expect between 3-5 days and it would do this....

  • @theFBIisSPYINGonME
    @theFBIisSPYINGonME 2 года назад

    how did he know that bob is my uncle?

  • @craigpugh1366
    @craigpugh1366 4 года назад

    Mine will not let me remove it from the drone , it went dead and still want come out

    • @SteveDollas
      @SteveDollas 4 года назад

      This is why you lost the war

    • @4damula
      @4damula 3 года назад

      Mine wouldn’t either I just jumped it with another battery. ruclips.net/video/mPOk-TyGvuA/видео.html

  • @chris2790
    @chris2790 Год назад

    Too bad this doesn't work for Mavic 2 Pro. I have two batteries that drained in storage and will not respond. Sticking them on the charger directly for 12+ hours makes no difference.

  • @damiendemon69
    @damiendemon69 2 года назад

    This doesn’t work...

  • @bladerunner.1984
    @bladerunner.1984 9 месяцев назад

    I did that and it didn't help. $800 worth of batteries for my Phantom 4 pro is gone. It seems like after spending some time in "hibernation" the battery eventually goes to forever sleep (mine were laying for 2 years because of the pandemic).
    Obviously, DJI is well aware of this problem, but doesn't mention anyting about this anywhere. They just want you to buy a new one.
    For all you guys buying a fancy new DJI drone - if you don't charge it regularly, at least once a month, it's gone, and DJI won't replace it.

  • @doctorjays
    @doctorjays 3 года назад

    My battery is only charging to 59%