Wherever you live, make sure you can have your appliances serviced by an authorized Wolf, Sub Zero, Cove, Mile and other better appliance brands. Where I live, there is only one guy in the whole city that repairs these brands.
when using the broil/convection feature, do we need to remove the glass turntable before doing so? vice versa, when using the microbake/micro roast feature, do we need to remove the metal racks or can we use the metal turntable?
Hi @damonjiang2007! Rectangular racks and circular risers should be used only in certain modes: Rectangular racks should be used only in the following modes: • Convection • Micro Roast • Micro Bake • Broil Circular risers should be used only in the following modes: • Convection • Micro Roast • Micro Bake • Broil • Keep Warm • Gourmet, only when instructed to use a riser • Micro Bake and Micro Roast use very little microwave power, allowing the metal racks to be used. • Do NOT use racks or risers in Microwave mode. Microwave mode works just like a normal microwave. Hope this helps! If you have more questions, please feel free to reach out to your local retail dealer for more information. Thank you!
Hi @vivenreddy! This is the latest model of Wolf Speed Ovens. The specific model shown is the SPO30TM/S/TH (30" M Series Transitional). You can find more details on this model here: www.subzero-wolf.com/wolf/ovens/speed-ovens/30-inch-m-series-transitional. Thank you!
hi @ice3326! The racks need to be removed during any mode that is just microwave (i.e. reheating food, warming beverages, melt/soften). For any combo mode, it is okay to keep them in. We hope this helps! If you have further product questions, please contact Sub-Zero Customer Service at 800-222-7820.
Hi @catarinacouto1813! We would be happy to assist in any way we can. Could you please provide your city/state, and we can connect you with a local representative? You can also reach the Sub-Zero, Wolf and Cove Customer Care Team at 800-222-7820, Monday through Friday, between 7:00am - 7:00pm CT. Thank you!
Brandi does such a super great job explaining all the features!!! I love her videos. I am sold on all of Wolfs appliances, they are beautiful.
Thank you, Susannah! We completely agree.. she is fantastic!
Wherever you live, make sure you can have your appliances serviced by an authorized Wolf, Sub Zero, Cove, Mile and other better appliance brands. Where I live, there is only one guy in the whole city that repairs these brands.
when using the broil/convection feature, do we need to remove the glass turntable before doing so? vice versa, when using the microbake/micro roast feature, do we need to remove the metal racks or can we use the metal turntable?
Hi @damonjiang2007! Rectangular racks and circular risers should be used only in certain modes:
Rectangular racks should be used only in the following modes:
• Convection
• Micro Roast
• Micro Bake
• Broil
Circular risers should be used only in the following modes:
• Convection
• Micro Roast
• Micro Bake
• Broil
• Keep Warm
• Gourmet, only when instructed to use a riser
• Micro Bake and Micro Roast use very little microwave power, allowing the metal racks to be used.
• Do NOT use racks or risers in Microwave mode. Microwave mode works just like a normal microwave.
Hope this helps! If you have more questions, please feel free to reach out to your local retail dealer for more information. Thank you!
Which model is this? Is this the latest model?
Hi @vivenreddy! This is the latest model of Wolf Speed Ovens. The specific model shown is the SPO30TM/S/TH (30" M Series Transitional). You can find more details on this model here: www.subzero-wolf.com/wolf/ovens/speed-ovens/30-inch-m-series-transitional. Thank you!
Do I need to take out the racks when I use the microwave function?
hi @ice3326! The racks need to be removed during any mode that is just microwave (i.e. reheating food, warming beverages, melt/soften). For any combo mode, it is okay to keep them in. We hope this helps! If you have further product questions, please contact Sub-Zero Customer Service at 800-222-7820.
So disappointed with my Wolf Speed Oven. There are spots all over the inside of the oven that are not food stains. These spots will not come off.
Hi @catarinacouto1813! We would be happy to assist in any way we can. Could you please provide your city/state, and we can connect you with a local representative? You can also reach the Sub-Zero, Wolf and Cove Customer Care Team at 800-222-7820, Monday through Friday, between 7:00am - 7:00pm CT. Thank you!