@@CloughReviews oh! was that the formatting or just a duff USB stick? when i put my usb stick in the usb slot, nothing seems to happen, but i cannot be sure if i had the engine on.
@@Greguk444 it was an older USB stick, worked in the PC but didn't register in the car. Used a newer one (with the blue end, USB 2 or 3) and it worked a treat.
Mine says "installation complete you may remove your usb device. The next time you start the vehicle the update will take effect. But it never does. The file you downloaded to fix yours isn't listed on the sync troubleshooting webpage. Do you have a direct link to it?
I’m having this issue with my 16 fiesta st where it says it’s up to sync 3 V3 but the dealership says it’s still on version 1. I’ve tried everything and nothing has worked. Any tips?
Good luck, I'm sure you get it done. The three Issues I've had were Wrong or old USB Stick, incorrectly formatted Stick and the last one was not having the engine running. I hope you get it done because the Android Auto and Apple CarPlay are excellent additions 👍🏻
i have a lincoln and my files downloaded for install are spread out over like 6 different folders. I'm not sure this is the right thing bc I keep seeing everyone with youtube help and also on Lincoln site showing only one folder for update... any ideas?
hopefully sync 4 is a lot more straight forward. i think the biggest mistake is when people see update complete on step 1 of 2 and pull the usb out after the radio refreshes itself, not realizing that it still has to update the second part, because there is a delay before it displays updating for the second part. but that's really fords issue for making it confusing. it should say updated complete 1 of 2 and not just update complete.
I need help! I'm trying to update my Ford Escape SE 2016 which is on SYNC 3 1.0 . I got the update file from the website by putting in my VIN, then completed the right steps for the USB and had it updating my car for over 2 hours. It finally said update complete and I could remove the USB, and the screen went black and then turned on again. I turned off the vehicle, unplugged the USB, and then waited and turned on the vehicle and it still says SYNC 3 1.0!
@@michaelreimer558 I struggled the first time I did this because the USB stick I was using was an old one. Maybe try the prices again but with a USB 2 or 3. Should take 30 min at the most to update
@@CloughReviews no it hasn't once i put my usb in the car it says udating system then after around 2o minutes it says installation is complete please remove usb then nothing happens when i reboot system
I tried to update Sync 3 from version 1.0 (original version) to 3.0. It was taking over 4 hours. Finially had to turn the car off. When I got back in, it said update complete. Nothing looked like it was new. I didn't put the USB back into the computer becasue I didn't think anything worked. Since then, I have tried to do the whole process over again and again. Now I get a "Bad installation file" error message. Can you offer any help? Will getting the file you mentioned in the video help? I NEED ASSISTANCE!
Yes, getting the update file should help. It will then allow you to download the relevant update for you from the Ford website. The only one it is giving you now is probably the one that you have already done. Have a look on the 'about' screen in the car though first to see what version you are at
Help!! I’ve successfully downloaded the latest sync update, it’s in the car , all working. Stupidly formatted the usb stick before realising I need a log file! What do I do?
Can't remember if I put it I the video or not but there is another program you can download from the Ford site for the USB that creates a log file if you have done what you have done 😁👍
@@CloughReviews , thanks for the reply. Through the ford website troubleshooting I downloaded a file , extracted it to usb stick. Sorted. Useful video btw 👍
I kept my car running for 120 minutes for the part 2, but it still didn't complete the update and kept on saying 'installing system software'. I was updating the maps. Any ideas? thanks
Hi, that is pretty much what happened to me. Watch the video from 06:15 and get a new Log File, then go through he whole process again. When I re-did it, the maps had uploaded in the previous attempt it just didn't finish. So the last attempt only took about 25 minute to complete.
@@CloughReviews well. This morning when I started my vehicule the car said, ready to unplug USB. But the USB wasn't in it anymore. I will take a look at the end of your vid since I assume the log file couldn't be written since it wasn't plugged in. But the update probably will have succeeded.
@@pieter-6385 Get the log file and upload it to the ford site, when you you have done that, search again to see if there is an update for your vehicle. If there isn't, then everything was updated when you did it. When I did this, there was a small update that was still needed afterwards, but like I said, it will tell you. 👍😁
I live in Northern Thailand and you post was very helpful. Now my Sync is up to date.
Thanks for that Roger, Ahhh, I miss Thailand 👍😁
Thank you very much. I have tried and failed to do this update previously. I will try your process.
The first time I did it (a year ago), I really struggled. Turned out to be the USB stick I was using
@@CloughReviews oh! was that the formatting or just a duff USB stick? when i put my usb stick in the usb slot, nothing seems to happen, but i cannot be sure if i had the engine on.
@@Greguk444 it was an older USB stick, worked in the PC but didn't register in the car. Used a newer one (with the blue end, USB 2 or 3) and it worked a treat.
@@CloughReviews Thank you. I think that might be my problem. I used an old usb drive. Thanks again for a very useful channel
Mine says "installation complete you may remove your usb device. The next time you start the vehicle the update will take effect. But it never does. The file you downloaded to fix yours isn't listed on the sync troubleshooting webpage. Do you have a direct link to it?
I’m having this issue with my 16 fiesta st where it says it’s up to sync 3 V3 but the dealership says it’s still on version 1. I’ve tried everything and nothing has worked. Any tips?
S/O to Zanele.
Tried by all means to hold it down.
how do i update if the screen is frozen and only my volume button works?
I'm going to give me kuga another go, I've made three attempts and failed each time, wish me luck.
Good luck, I'm sure you get it done. The three Issues I've had were Wrong or old USB Stick, incorrectly formatted Stick and the last one was not having the engine running. I hope you get it done because the Android Auto and Apple CarPlay are excellent additions 👍🏻
i have a lincoln and my files downloaded for install are spread out over like 6 different folders. I'm not sure this is the right thing bc I keep seeing everyone with youtube help and also on Lincoln site showing only one folder for update... any ideas?
hopefully sync 4 is a lot more straight forward. i think the biggest mistake is when people see update complete on step 1 of 2 and pull the usb out after the radio refreshes itself, not realizing that it still has to update the second part, because there is a delay before it displays updating for the second part. but that's really fords issue for making it confusing. it should say updated complete 1 of 2 and not just update complete.
Tried to find the link at the end of your video, been a long time I know but have they deleted it?
This is the UK one www.ford.co.uk/support/sync-maps-updates 👍
Found that ok but I think Fords removed the link to the download which can recover sync.
Working perfectly, you save my day!
Great😁👍
Hi on your sync display the audio climate phone on so on have a different colour for each one do you no how to set this option on sync 3 thanks
Sorry Eric, no idea. I thought it just came like that.
I need help! I'm trying to update my Ford Escape SE 2016 which is on SYNC 3 1.0 . I got the update file from the website by putting in my VIN, then completed the right steps for the USB and had it updating my car for over 2 hours. It finally said update complete and I could remove the USB, and the screen went black and then turned on again. I turned off the vehicle, unplugged the USB, and then waited and turned on the vehicle and it still says SYNC 3 1.0!
It may just have updated your maps?
@@CloughReviews Thanks for reply! And sorry should've included in my first comment, no navigation on my model! So there were no maps to update
@@michaelreimer558 I struggled the first time I did this because the USB stick I was using was an old one. Maybe try the prices again but with a USB 2 or 3. Should take 30 min at the most to update
Mine got stuck on file 4 out of 9. Any help?
Hey thanks for sharing. Great information.
After update sync work very very slow. How can I again reinstall sync the same version?
Run through the full process again and see if there is another update
hello isit possible you could give me some additional help file says installed but nothing has changed
Just check the version number, has that changed?
@@CloughReviews no it hasn't once i put my usb in the car it says udating system then after around 2o minutes it says installation is complete please remove usb then nothing happens when i reboot system
All I can suggest is running through the full process again.
I tried to update Sync 3 from version 1.0 (original version) to 3.0. It was taking over 4 hours. Finially had to turn the car off. When I got back in, it said update complete. Nothing looked like it was new. I didn't put the USB back into the computer becasue I didn't think anything worked. Since then, I have tried to do the whole process over again and again. Now I get a "Bad installation file" error message. Can you offer any help? Will getting the file you mentioned in the video help? I NEED ASSISTANCE!
Yes, getting the update file should help. It will then allow you to download the relevant update for you from the Ford website. The only one it is giving you now is probably the one that you have already done. Have a look on the 'about' screen in the car though first to see what version you are at
@@CloughReviews When I put the update file into the port, I get a " bad installation file" error message. How can I continue with the update?
@@sharynminor2904 did you ever end up getting to update to work? I’m currently on version 1 and trying to update it and it’s taking 1 hour so far
Help!! I’ve successfully downloaded the latest sync update, it’s in the car , all working. Stupidly formatted the usb stick before realising I need a log file! What do I do?
Can't remember if I put it I the video or not but there is another program you can download from the Ford site for the USB that creates a log file if you have done what you have done 😁👍
@@CloughReviews , thanks for the reply. Through the ford website troubleshooting I downloaded a file , extracted it to usb stick. Sorted. Useful video btw 👍
I kept my car running for 120 minutes for the part 2, but it still didn't complete the update and kept on saying 'installing system software'. I was updating the maps.
Any ideas? thanks
Hi, that is pretty much what happened to me. Watch the video from 06:15 and get a new Log File, then go through he whole process again. When I re-did it, the maps had uploaded in the previous attempt it just didn't finish. So the last attempt only took about 25 minute to complete.
@@CloughReviews well. This morning when I started my vehicule the car said, ready to unplug USB. But the USB wasn't in it anymore. I will take a look at the end of your vid since I assume the log file couldn't be written since it wasn't plugged in. But the update probably will have succeeded.
Can I use that log which is downloadble and not redo the update? Thank you.
@@pieter-6385 Get the log file and upload it to the ford site, when you you have done that, search again to see if there is an update for your vehicle. If there isn't, then everything was updated when you did it. When I did this, there was a small update that was still needed afterwards, but like I said, it will tell you. 👍😁
@@CloughReviews thanks alot, worked like a charm.
Anyone gets the symbol saysing downloading update dissapeared?? Is ti normal?
Have you kept the engine running?
@@CloughReviews yes , l but after some time it stops saying update downloadijg
Anyone knows what to do when having instl_err14?
My update doesn't start!
This is a very old video and they guys doesnt know what hes doing