4 Questions That Will Stop Them From Ghosting You
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- Опубликовано: 5 июл 2024
- Get FREE access to The Black Swan Group’s book 5 Negotiation Tactics for Dealing with Difficult People here: bit.ly/3duQVyW
Stop from getting ghosted. How? Chris goes through the four easy-to-implement questions that can open up dead communication and create new relationships.
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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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Thanks for watching!
Reply to add to my no oriented primer lists:
• Is now a bad time to talk...
• Have you given up on...
• Is it a terrible time to talk...
• Is it a rediculous idea to...
• is it a bad idea...
• is it a bad plan ...
• would it be out of the question to....
• would it be out of line to...
• are you against
• are you opposed
• would it be out of your control to...
• would it be out of the realm of possibility to....
• is it impossible to...
• Do you disagree...
• Is it incorrect...
• would it be wrong to think...
Thanks, I’ll copy and translate. And I’ve started reading ‘never split the difference’
great list
Hey! Great list! Thank you for sharing it, keep up the good work!
What do we say after they respond no
is it too much to ask for you to….
Can’t believe that I’m starting to get 30% response rate after being ghosted for weeks 😂😂. Voss, you’re a discovery for me.
He's the Godfather of negotiations. Lol
TACTICAL EMPATHY: “is now a bad time to talk” has opened many collaborative doors for me. Thanks so much to the whole team!
Use the phrase many times daily!
@@chuckgravity7616 I will try even with mad people.
Tactical Empathy
Tactical empathy!
Awesome! Glad to hear it has been effective for you.
Yes! Worked for me. I was quoted $5,000 for a program for my elementary site. I asked if it was ridiculous for them to only charge us $500 and allow our district (7 schools) to pilot the program. I received a response within 30 minutes....$595 for all 7 schools!
Tactical Empathy: such a knowledgeable human being, Chris Voss
At 2x speed he sounds normal. I love Chris Voss. Changed my life.
Tactical Empathy - “Would it be a bad idea…” After 5 interactions with the other side, I just renegotiated our property lines and saved our future business expansion ability. I never would have been able to accomplish this without your coaching. Thank you Chris Voss!
So tactical empathy from the book means to "INTENSELY listen to each word" that your counter-part is saying to "drain the swamp"
Congratulations! Glad our coaching helped. Thanks for being part of our community!
I used that “is it a ridiculous idea” on a woman that I wanted to get acquainted with…she said “yes” it would be ridiculous if we got better acquainted. Lol
This made my day thank you we’ve all been in this position
Is it a ridiculous idea for me to buy you a drink? 🤷🏻♂️
pick up is a whole different beast. if you haven't demonstrated higher value first, you are wasting your time (also applies to negotiation)
I guess you could have started with an acusatory audit... you're not going to like this, you're going to think that I am just another guy from the hundreds of guys trying to hit on you every day, etc or whatever else females throw back to you in these situations. Keep going on for 1-2 sentences more and then say and you're right. wait for her reaction and say nothing after this
overstating it helps bring a smile/laugh on and would make her feel flattered
TACTICAL EMPATHY: Love how each approach breaks the listener out of their pattern to actually listen.
Chris at his very best. An ‘all in one’ short and helpful intro to a different way to communicate.
Tactical Empathy. Too good to be free. TOO GOOD. Already used that once today. "Is now a bad time to talk?" I swear the change in demeanor is palpable...
Tactical empathy indeed! Thank you Chris. The techniques you share are absolute gems!
Tactical Empathy -
Wow ! One of the absolute BEST training I’ve heard in my 20 years in sales ! I used one of your scripts immediately afterwards to someone who was ghosting me , and it worked like a charm !👍 Thank you for the value !
Hi there.Thank you for the amazing feedback! We're thrilled to hear that our training and scripts have been effective for you.
Tactical Empathy: From adversarial to mediation....Game changer for me...Thank you, I am learning a hell of a lot from you. Thanks Chris
Mr. Voss, thank you for your time. That's right. Tactical empathy.
I just sent a text to the buyer’s agent who’s been ghosting me ‘Have your clients given up on (the property address)?’ he called me right back. It worked. Lol
I’m about to use this on my bff realtor who is bit upset at me and ghosting as well…allowing him to sell my house but not be my buyers agent
It's great to hear that it worked. Keep up the good work!
Tactical Empathy 🎯 💯
Appreciate you and your team Chris - as well as all the amazing content you give away!
Tactical Empathy.... great summarization in two words.... I have been applying something like this for a very long time and didn't really know how to word it so precisely, or even that I used no as a basis. I've really become good at the reconnection and it has always come down to starting by recognizing all of the issues that have caused the problems, addressing them and then getting a yes or you're right as a confirmation that this is what or why they had an issue.it directly creats a repor even if I don't have the best way to fix it at the time. By addressing every problem they have before they have to tell me let's them know we are on the same page and we can move forward with a clear direction. The no orientated questions is new clarity of concept that I kinda knew but it was more of a vibe feeling thing that I now can be more direct in its application. You are exactly right that it's easier for someone to give you a no then a yes. You are first recognizing there's a lot of factors for them to consider. You are then asking them to pull the line back from needing them to commit to dealing with all those things right now, and more of consider the possibility of weather those things could work out. It takes the wieght out of the decision and adds a recognition of that wieght.... which gives you more of a...(hard to word) ... credibility in regards to your intentions being to actually create a beneficial situation or agreement for both of you. Letting them know your understand thier objections and moving toward a shared goal. I believe you genuinely need to know that shared goal, or be shooting for it, or it's kind of a corrupted concept. More like manipulation... that's not to say that that kind of thing doesn't work, it's just not for me, it's a contradiction of who I am and it's a misuse of my abilities.
Sorry for writing a chapter in the comment section.... I'll leave it there
Tactical Empathy - brilliant, I’ve switched over to “is now a bad time to talk” with great success. Loved the book, but listening to the source is even better, thank you so much!
Your book blew my mind. Best thing I ever read. I need to get this information running through my vains ❤️
I am so thankful to have learned tactical empathy over the years from Chris. It is the most influential component of success for me
Tactical empathy:
Thanks for walking through these and giving such great examples to connect them with.
Already see a handful of ways to use these in our sales and marketing efforts.
Tactical empathy. Even though I began with Never Split the Difference in 2019, the lessons never get old, there's always more to absorb.
Tactical Empathy -- We love what you do, Chris and the BSG
Tactical empathy
I've been through the book at least a couple of times, and I've watched a lot of the videos. It's time to put this knowledge into action. Thank you to Chris, Brandon, and everyone at The Black Swan Group for getting this valuable information out there!
Hey! Thanks for being here and putting that knowledge into action! We appreciate your support.
Tactical Empathy. Outstanding video, Chris! Will try these out this week! Thank you.
Tactical Empathy: between reading your book, and accessing your fantastic content both on RUclips and via the Black Swan website, my approach to everything I do in my personal and professional is shifting and improving on so many levels.
It never stops.
Every day brings another That’s Right moment
Tactical empathy. Thank YOU Chris !!
0:25 - "Is now a bad time to talk?"
2:52 - "Is it a ridiculous idea..."
5:13 - "Are you against..."
11:34 - "Have you given up on..."
Tactical empathy - used ‘have you given up on…’ to restart a conversation that died nearly a year ago and got full buy-in from my contact. Brilliant!
TACTICAL EMPATHY: OMG I found about You this week and I can not thank You enough for your video’s. I have a family situation that this is so going to help me with. Thanks and much love 🙏💗💓💜
Chris this is absolutely brilliant! I have watched this over and over again and have completely changed how I started my opening conversation and ultimately will lead to more closes!! Many thanks! Your content ads tremendous value.
Awesome! Thanks for the feedback. Glad it made a difference. Keep up the great work!
Chris Voss, LOVE your stuff!!!! Used your no questions a ghosting relative. THEY WORKED!!! powerful name too!! thank you.
I just listened to your interview with Lewis Hows. I just bought three copies of your book - one for each of my daughters and one copy for me. Thank you sir!
TACTICAL EMPATHY: Being 46 and having changed carreers, I'm finding myself banging my head against the wall while trying to reestablish myself. Your videos are helpfull and your no nonesence approach resonnates with my own. Keep it up.
Keep moving forward. I reinvented myself at 50.
Hi there! Thanks for your support. Keep up the great work!
Hello 40s peeps 😂
Tactical Empathy! @Chris you are changing my life ... Thank you. Unlearning the bad habits is so hard. Trying the new things is uncomfortable but I'm committed to low stakes practice, it's fun.
Wow, just watched this video now. I then implemented one if the question for a prospective client that ghosted me someone months ago. Guess what! She called me immediately. I have been wondering why she ghosted my team after showing a lot if interest in our service. It turned out she had some business and personal challenges. I totally put my sales pitch on the back-burner and spoke to her purely as a friend, even gave her free tips to help her and encouraged her. At the end, she felt better and I am sure when she sorts out her issue, my business will be top of mind. Thanks for the video!!!
Mr. Chris Voss I just want to say thanks for the small bits of advice that has worked and with more practice I will get better. The statement at the end is "you will never rise to the occasion, you will fall to the level of your training" U.S. NAVY UDT
Tactical Empathy. Mr. Voss, thank you for this video, and all the other videos you and your team post online.
Tactical Empathy: I have received tons of unexpected information from counterparties with no oriented questions. Still a lot of practice to further achievements, but great guidance! Thank you Chris, and thank all of the Black Swan Group for your generosity with the information.
Tactical Empathy; Changed how I talk to people, Amazing how a simple change in how you ask a question can change your world
Tactical empathy. You help me organize my successes from the past. Hindsight being 20/20, when I practice the things you clarify, I win. Thank you
Unbelievably good stuff!
Tactical empathy. This is the way. Thank you for the great content Chris!!! I need to work on my “we” vs. “you”. 🙌🙌
Awesome! thanks for the support. Keep working on that "we" vs. "you" approach. You're doing great!
If you haven't already realized what Chris Voss and the Black Swan Group have to offer, don't waste another moment. For 35 years I watched these negotiation dynamics in business. I didn't understand them and I did not practice to this degree to become better. I read all the "brain" books on cognition, human decision making and realized there is a science to how we think.
This is a completely unsolicited endorsement - get the book, either from your favorite book store or the library. Read it. Read it again and take notes. Practice it. I am telling you Chris and his group know what they are doing, and this is all about making all your relationships better and making things work out for all involved! Truly the compilation of all the science and know how on how to collaborate and create amazing partnerships.
Thanks, Chris. Never Split The Difference is my reference book for human interaction. Really great stuff.
I found myself liking, commenting, and subscribing without any intent to. Chris Voss is a boss !
Thanks for the video! Some really great content in there which is very simple to implement.
i use tactical empathy all the time, recently just listening to someone complain for 10min got me what i wanted and they got it off their chest. felt mutually beneficial.
I love this! Great content! Thanks for the knowledge!
TACTICAL EMPATHY! I am a old schooler "GETTING TO YES" person. We read that book in my college Buyer Behavior class. This is a complete upgrade and I can see value in it by just reading your book. Can't wait use these new methods.
Love it! This book is a game-changer, you'll find so much value in it. Can't wait for you to try the new methods!
I've practiced them already in my negotiations, not a difficult ones, but the ones that matter, and every Q got the answer I needed. It's a magic!
Really good advice! Thank you! I haven't had a chance to use it yet (simply because I write this comment right after watching this video) but I am already looking forward to implementing this with you a few people today
Tactical empathy. Solid. Thank you very much for this exceptional content.
Love your videos Chris - this really works!
Excellent advice, thank you Chris! 💯
Tactical Empathy. I love his book and the philosophy of Mr. Voss and the Black Swan Group. It is so helpful in my career as well as in my personal relationships.
TACTICAL EMPATHY! I just finished "Never Split the Difference" twice after listening to it for the first time years ago. This book was so addictive and I'm glad to be able to get a few excerpts from the book on your RUclips channel. Thanks, Chris! 🙏🏽
That's great to hear! Thanks for loving the book and our RUclips channel!
Thank you, great stuff.
Tactical Empathy. Applying Tactical Empathy with Success was great. Sandy, Derek and Troy are very effective teachers.
Great job with Tactical Empathy! Keep it up.
TACTICAL EMPATHY :I recently completed your book & it just hit me... Thank you for this valuable lessons
I've read NSTD and I love that damn book. I came up with these and thought I'd share: Would it be…[ bad, a pain, a PITA, trouble, super-difficult, stupid, a bad idea, impossible, impractical, inconceivable, unattainable …] to.....
Would you be [against/opposed to…](take an action)? eg. meeting tuesday afternoon, say, 2pm?
would it be uncomfortable if I...([._____________ (brought my manager?) (gave you a hug?) (recorded this meeting?)]
the s*** works.
Glad to hear you loved the book! Great insights, by the way. Keep it up!
Tactical empathy. Thank you Chris.
Tactical empathy. I want to just say thank you, I've used your first two Masterclass lessons to great effect within the first two weeks of trying. I wish I would have bought your book 2 years ago when I first saw it.
Tactical Empathy!
Thank you.
Your book changed my life.
Tactical empathy. I’m learning so much. Thank you
I got your book back in 2016 for a serious work crisis I had to solve. It helped wonders
Each year I practice these techniques and have built a better mindset. This has totally rewired my brain.
Now, every year I get better and understand more deeply why these work.
much love for chris and black swan group
Chris Voss and team rocks!
So awesome Chris! 🔥
Tactical empathy! I read your book or listened to it actually a few years ago. I got what I wanted at the time and then forgot about. I have challenges before me and now I am going to put these methods into play daily so I will be Re listening and relearning the techniques! Thanks for the videos!
Hi there! Applying the techniques daily is key. Check out this video for a more in-depth answer: ruclips.net/video/MUYnfFjwO24/видео.html
Tactical empathy! This is so helpful!!! Thank you!
Tactical Empathy - Thanks for this. I really appreciate the coaching.
Tactical empathy. I'M REALLY PREPARED!!!
Tactical Empathy -Its amazing how working with others in Software projects especially from other countries, offices , backgrounds, is exactly like sales/ negotiation.
Tactical Empathy and growing a bit each day. Great lessons in unwinding the rooted norms I've been following blindly and even unknowingly.
Tactical Empathy: Hell, yes! Awesome! Thank you!
My first step in learning new negotiation methods. Thank you. I have not given up on learning new techniques.
_Tactical Empathy_ : Thanks for the refresher! Some of the precise *no* questions had faded from my surface memory & they'll be coming in handy.
Tactical empathy
Thanks for the feedback! We're glad the refresher was helpful.
(TACTICAL EMPATHY) You Have Been An Incredible Voice For Me Lately ..Thank you!
Tactical empathy - thanks, Chris!!
Tactical empathy.
Brilliant insights.
Tactical empathy: this is genius. I don't fully understand the psychology of why it works, but it does.
TACTICAL EMPATHY - TY for helping me and us all to not only WIN, but to do so with a full understanding of How & Why.
Tactical empathy. Thanks Chris.
Thank you for paying attention to humanity like no other.
Tactical Empathy. Excellent, powerful and Questions I'll recite until they are second nature. Thank you!
Fantastic work!
Tactical empathy! This was so helpful, thank you!
Love your videos, will keep watching and practice :) tactical empathy ;)
Tactical Empathy, I have read the book and seen Chris speak, but I really get a lot out of these videos. I think practice is the key to making it second nature. Still working on it.
Quality video. Thanks.
Tactical Empathy!! I’m enjoying the journey.
Tactical Empathy: Get to "No" has fundamentally changed the cleanliness of my teenage boys room. Thank you for that if nothing else... but it does work everywhere... and you already know that. Thanks again.
Tactical empathy-last point-being ghosted-having entire conversation going downhill-losing engagement. Love last point, after 16:15. (Whole video is great.)
Brilliant as usual.
Beautiful. Ty sir💪
Thank you for sharing
Tactical Empathy! Great information. Looking forward to practicing and implementing as much as I can until it feels normal.
Tactical empathy. It's really good stuff. Thanks.
Great, high value lesson!