How to Use GE French Door Refrigerator Diagnostics, Forced Defrost, Sabbath Mode and Demo Mode

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  • Опубликовано: 15 фев 2022
  • If you own a GE French Door Refrigerator, it has a different diagnostic test sequence than their other refrigerators. We found this out the hard way when we worked on this unit to run tests.
    So for this 2021 GE French Door Refrigerator, we ran it through the test modes available in the service manual, which includes things like the Demo Mode, Sabbath Mode, Forced Defrost, and a few other tests. My hope is that if you need to troubleshoot your GE Refrigerator, this may be able to help you.
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Комментарии • 118

  • @FishOnAH
    @FishOnAH Год назад +1

    Thank you, this taught me everything i needed to know. Easier to fix something when you know exactly what is wrong with it.

  • @robjackson2731
    @robjackson2731 Год назад +5

    Thank you so much for this. My exact fridge, hardly any info out there on it.

  • @johnfogg7858
    @johnfogg7858 Год назад +1

    THANK YOU!! THANK YOU!! THANK YOU!! You saved me a service call something that turned out to be simple.

  • @skeezle1337
    @skeezle1337 Год назад

    Great video! Really appreciate it.

  • @jefftrout1464
    @jefftrout1464 11 месяцев назад

    Saved me a service call, many thanks

  • @JKooky-ih8hm
    @JKooky-ih8hm Год назад +1

    Thank you, apparently mine was on the sabbath mode and had no idea since the manual has no such info.

  • @mattmcgriff5952
    @mattmcgriff5952 6 месяцев назад

    Thank you for this. My ice maker has been acting up and I went to messing around and somehow turned the freezer off. Did the reset and now hear it running again.

  • @handyhenry2022
    @handyhenry2022 8 месяцев назад +5

    Here you go guys. Hope this helps!
    Video Summary
    To access Diagnostics Mode:
    -Press simultaneously and hold Water, Crushed Ice, and Cubed Ice buttons for 5 seconds.
    -Fridge button makes test modes go up in number.
    -Freezer button makes test modes go down in number.
    -Alarm button engages applicable test mode.
    -To enter Sabbath Mode: Press the Lock and Light buttons simultaneously and hold for 5 seconds. Repeat to exit.
    Test Mode #1 - Demo Mode
    Test Mode #2 - Dispenser to main communications
    Test Mode #3 - Top Display Selt Test
    Test Mode #4 - Self Sensor Test
    Test Mode #5 - Open Ductor Door
    Test Mode #6 - Dispenser Recess Heater Test
    Test Mode #7 - Open Damper
    Test Mode #8 - Fan Speed Test
    Test Mode #9 - 100% Run Time
    Test Mode #10 - Enter Prechill
    Test Mode #11 - Toggle the State of Defrost
    Test Mode #12 - Refrigerator Reset
    Test Mode #13 - Test Mode Exit
    Test Mode #14 - Celsius / Fahrenheit Selector

  • @firmbiz94
    @firmbiz94 Год назад

    I have a GE cafe model CVE28DP2NS1. Recently without warning the ice all melted and it seems the ice box fan won't constantly run. The fan is operational (temporarily) as it works if I unplug the fridge for a while and plug back in. Then once the ice starts forming the side wall where the air comes through to the icemaker from the fridge gets warm to the touch and the ice melts. Maybe a defrost cycle is coming on? I replaced the thermistor in the icemaker to no avail. I'm at a loss

  • @Dadohyeah
    @Dadohyeah 2 года назад

    Great great video can you tell me my filter when bad I can't find out what filter I need thanks again

  • @kpurnell7265
    @kpurnell7265 Год назад +3

    What color is the filter light on this unit. Also how do you reset the filter?please help

  • @handymanbrian8269
    @handymanbrian8269 10 месяцев назад +3

    Ben, i have same fridge, 3 years old. the water valve / solenoid is buzzing. im getting about 65 volts AC, there at the plug. the valve ohms out good at around 300 ohms...yes, i tried a new solenoid too. do you know where the solenoid gets the voltage? i was thinking a bad diode, but dont know where it's located. any help appreciated.

  • @cheby56
    @cheby56 Год назад +1

    Does the control panel light up? Hard to see it at night and only shows the light under water/ice selector

  • @pretty2chic
    @pretty2chic Год назад +1

    Hi, i just got this fridge and the freezer temp display keeps changing on its own. I set it at 0 and keep changing . Any advice would be greatly appreciated.

  • @family0041
    @family0041 13 дней назад

    Thank you

  • @JeffManely
    @JeffManely Год назад

    I have model # GFE24JMKBFES french door. My ice maker stops dispensing water into the ice tray. I defrost the door w/ a heater gun and it works again from anywhere between 2-3 weeks and stops working. I have replace the main valve at the backside of the fridge along w/ the valve in the door. There appears to be a sensor in the freezer door and I believe this sensor may be the issue. I ran through your diagnostics and i had 007 and 009 continue to flash w/o showing a P or F code. Any thoughts? Thanks in advance

  • @randybrewton8243
    @randybrewton8243 2 года назад

    Hey , how long should you leave it on the defrost mode ?

  • @andruhanovo6583
    @andruhanovo6583 2 месяца назад

    Ben, what is the part number for the water valve that feeds water to the ice maker? I do have water thru the water dispenser. Thanks

  • @angel81620
    @angel81620 5 месяцев назад +1

    My GE fridge cannot stop working, and the lowest level of the fridge now is the freezer, Do you know what's wrong with it? Thanks.

  • @ScottSchramm
    @ScottSchramm Год назад

    I have a PYE22KYNHFS which is similar to the one but I have 4 digits and it shows 00 00. Where can I get a list of each test codes for my model?

  • @Xonikz
    @Xonikz 10 месяцев назад +1

    Is this type of option available for the pye22kbljts?

  • @indraq645
    @indraq645 Год назад +1

    Thanks a lot you safe the day

  • @markharris207
    @markharris207 Год назад +1

    Mines have four zeros I don't know if a newer model but I need help

  • @zoenterprizes2356
    @zoenterprizes2356 Год назад +1

    I know you're busy so just respond when ever you can. Trying to get into the diagnostic mode of a GE gfe26gmkges. Dealing with frozen freezer coils (defrost heater, thermostat & thermistor are good) and it's driving me crazy... Any help is appreciated...

  • @kathcorgan8655
    @kathcorgan8655 25 дней назад

    thanks for this, unfortunately my GYE22HSKGSS fridge has two sets of numbers that come up when pressing the three options to enter diagnostic mode, so not sure how to proceed!

  • @XFiorentti
    @XFiorentti Год назад +1

    This only works for this GE profile refrigerator. It doesn't work with model GE GYS22GSNSS 22.2

  • @bigred4994
    @bigred4994 2 месяца назад

    I have the ice maker turned off but it keeps freezing around the air vents into ice maker & freezing the handle. There is condensation in my fridge & the drawers keep freezing especially behind the giant bottom drawer. I have to defrost for 8hrs & restart over. But it only lasts a few months. I only have fridge half full. Keep everything away from vents on top. The bottom vents are blocked by the doors. I cleaned the coils & the bottom pan. Is there something else wrong or does this fridge just suck. It passed all the tests you showed in this video. Help

  • @razanali529
    @razanali529 Год назад

    Thank you for the video. Please help: my fridge ice maker lights along with the fridge lights stopped and turned off completely but the fridge is working good. What should I do?

    • @graciegrae
      @graciegrae 3 месяца назад

      replace the bulbs?

  • @graciegrae
    @graciegrae 3 месяца назад

    Help! Can someone please tell me if this is normal?
    My GE fridge (GYE22) isn't keeping things cool, but only on the top part of the refrigerator.
    It has 3 fans (that I can see) on the inside -- 2 on the left that connect to the ice bucket, and one on the very top. I can only feel air coming out of the bottom left fan.
    I have read the manual and can't figure out what is normal? Should there be air coming out of all 3? Are there more fans? I clearly don't understand how a refrigerator works...any insight would be appreciated!

  • @fahimanwar94
    @fahimanwar94 2 месяца назад

    How do you fix it if the plastic plate fell off? When you put it back on it doesn't work

  • @razanali529
    @razanali529 2 месяца назад

    My screen completely turned of but my fridge works well. Any suggestions

  • @lintoncameron5885
    @lintoncameron5885 2 года назад

    Great content 👌 👏

  • @brookechampagne704
    @brookechampagne704 Год назад

    Do you know how to enter diagnostic mode on the GE French door style fridge GNE29GSKESS? Manufactured in 2017

  • @b1gkeesh
    @b1gkeesh Месяц назад

    Mine is stuck on F C and F and door lock off. The buttons beep and work but doesn't show me any temperatures

  • @ashe0321
    @ashe0321 2 года назад

    I have red trianlge on brand new fridge new filter and panel does not work. Nothing repsonds

  • @anniesshenanigans3815
    @anniesshenanigans3815 Год назад +1

    My alarm stopped working. No sound with pressing buttons either

  • @Hyundairobitdog
    @Hyundairobitdog 8 дней назад +1

    My fridge has a black sabbath mode.

  • @MrCopTom
    @MrCopTom Год назад +3

    How do you / What do you press > to lower the fridge temp?

    • @shaangupta137
      @shaangupta137 19 дней назад

      keep pressing it once temperature reaches 43 or so it resets to 34 where you can keep increasing to your desired amount

  • @nate30
    @nate30 2 года назад

    I've been on several service calls where the fridge was on saboth mode and the customer has no idea why it's acting up

    • @bensappliancesandjunk
      @bensappliancesandjunk  2 года назад +1

      This one is tough because there's no indication there's it's actually going on other than context clues like no lights. Super easy to get into sabbath mode on this one too. I'm working on a Frigidaire video, and it's sabbath mode locks you out but says SA on the doors at all times. Same thing with demo mode- there's other clues.
      Not too happy with the options on this one really. Whirlpool and Frigidaire are way more intuitive.

  • @damian4727
    @damian4727 2 года назад

    My water dispensers always has a low flow of water.Had several filters changed but that doesn’t seem permanently fix the issue.Would a defrost mode help or better yet adjust the water pressure?

    • @bensappliancesandjunk
      @bensappliancesandjunk  2 года назад

      I'd check if there's any calcium/ect build up on the nozzle that could reduce the flow.

    • @damian4727
      @damian4727 2 года назад

      @@bensappliancesandjunk I did notice calcium but only the ice cube tray.But I’ll definitely check the nozzle.Thanks you for the insight!👍🏻

    • @Wild_100s
      @Wild_100s 2 года назад

      Do you have an Reverse osmosis system ? If you do you need a bypass filter. That will cause low water pressure because your basically running through 2 filter system if you have reversed osmosis

  • @Streetglider7
    @Streetglider7 Год назад +2

    Very nice video. Do you have a link so I can get the service mode list for a GE DFE28JMKBES refrigerator? It has a similar interface but has a 4 digit display. My evaporator fan is acting odd occasionally and I have one ordered for my unit.

    • @focusgroup3831
      @focusgroup3831 Год назад +2

      I also have this alternate model. Cannot figure out how to run tests on it and have scoured the internet. Any information would be awesome.

    • @keekdkelly
      @keekdkelly Год назад

      Same! I’m not sure what it is, but there is a motor revving noice coming from the fridge. It’s off and on. I guess it could be the evaporator fan as well. But now I can’t make ice. Ugh very frustrating.

    • @Streetglider7
      @Streetglider7 Год назад +1

      Bought the evap fan a few months ago but didn't install it since the original fan appeared to be ok after thawing some. Finally had to replace it last week. The new fan has 5 blades instead of 3 and makes a higher pitch noise but at least it's working. 37 deg is as low as my fridge will go.

    • @keekdkelly
      @keekdkelly Год назад

      @@Streetglider7 Glad you got it figured out!

  • @user-qr4qf7co8g
    @user-qr4qf7co8g 10 месяцев назад

    Have you every worked on a GE fridge that won’t get colder than 40 degrees. We just bought our fridge from Lowe’s, and the Fridge temp will not go any lower. We called Lowe’s and they told us to contact GE. GE sent out a repairman who ended up ordering a sensor and replacing a board, and the fridge still won’t get any colder than 40 degrees. Could it be a mode on the fridge?

  • @mrsgee110
    @mrsgee110 11 месяцев назад

    the watr dispenser stopped working, but when I unplug the fridge and plug it in again the water dispenser works briefly. What do you think is the problem?

    • @graciegrae
      @graciegrae 3 месяца назад

      frozen water in the line? it melts a little when you unplug it
      Just a guess.

  • @taras9678
    @taras9678 2 года назад

    Thank you for this video! My ice dispenser is not turning the ice into the tray and while trying to figure out how to do that, I accidentally put my fridge in demo mode. Thanks to this video I was able to get it out of that mode. Now can you help me figure out how to get the ice to go into my he bucket? I wasn’t successful in my troubleshooting on this

    • @bensappliancesandjunk
      @bensappliancesandjunk  2 года назад +1

      Whats temperature in the icemaker? These styles need it to be under 10*F for the system to auto-dump

    • @taras9678
      @taras9678 2 года назад

      @@bensappliancesandjunk the freezer is set on 0 degrees Fahrenheit like recommended. Not sure about the ice maker. How can I figure that out?

    • @bensappliancesandjunk
      @bensappliancesandjunk  2 года назад

      @@taras9678 Thermostat/thermometer. These won't turn ice into the tray unless the sensor shows

    • @deerslayer422
      @deerslayer422 Год назад +1

      @taras9678 did you ever get this figured out? I have been working with mine and noticed the tray is not freezing into cubes its been 20+ hours. I did a reset just now via this video Test 12.

    • @stagghvacelectricalservices
      @stagghvacelectricalservices 10 месяцев назад

      @@deerslayer422There may be something wrong with the diverter fan that sends ice from the freezer into the icemaker compartment. If it is clogged with ice or the rotation of the fan is too slow, it will not produce the proper temperature in that compartment.

  • @BenStevens76034
    @BenStevens76034 2 месяца назад

    Need to show how to calibrate temperature

  • @user-il9re3ox1g
    @user-il9re3ox1g 11 месяцев назад

    I have a GE Profile bottom refridgeerator PFE24HSLNKSS worked great for the fist 2 years, now the coil in the bottom freezer freezes up or doesn't defrost can I use the forced defrost in the diagnostic for it to unfreeze the coils

    • @bensappliancesandjunk
      @bensappliancesandjunk  11 месяцев назад

      You can attempt to. If theres a damaged component with the defroster though, it likely won't work and needs repaired.

    • @user-il9re3ox1g
      @user-il9re3ox1g 11 месяцев назад

      @@bensappliancesandjunk Wouldn't the defrost cycle be controled by the mother circuit board or is there a sensor that controls this function

    • @bensappliancesandjunk
      @bensappliancesandjunk  11 месяцев назад

      @@user-il9re3ox1g the board attempts to send a signal to turn it on. But there are multiple sensors + the physical defrost heater that must be working in order for the cabinet to heat up and de-ice the system

    • @user-xk2sn1yp6u
      @user-xk2sn1yp6u 9 месяцев назад

      I have exactly the same problem, did you find it a solution?

  • @user-lk7zr5hm9y
    @user-lk7zr5hm9y 2 года назад

    Ben , I am think of buy a used washer, Do you have any suggestion ?🙂

  • @alexandriaherbert4439
    @alexandriaherbert4439 Год назад +1

    It’s been over 24 hours and my fridge has yet to get cool…what do I need to do?

    • @jcalex1229
      @jcalex1229 Год назад

      I'm having the same problem

  • @mikerobinson2742
    @mikerobinson2742 Год назад

    Have a new ge frig and after changing water filter the first time the replace filter will not go off. I was careful and the chip is on back side. Now says its 3 days overdue. Any suggestions?

    • @bensappliancesandjunk
      @bensappliancesandjunk  Год назад

      Was it an OEM GE filter?

    • @graciegrae
      @graciegrae 3 месяца назад

      you have to manually reset the water filter control button itself. If you have a "reset filter" button, try holding it down for 3-5 seconds.

  • @inkwell9651
    @inkwell9651 9 месяцев назад

    Hi,
    Is it possible to manually turn on defrost mode on a GE GNE27JYMWFFS? Thanks for the great videos!

    • @graciegrae
      @graciegrae 3 месяца назад

      I'm not sure if this will work with your model, but give it a try!
      Sabbath Mode
      Press and hold lock & light simultaneously for 3 seconds to enter/exit Sabbath mode. Activate Sabbath Mode to turn off interior lights, temperature control and advanced features. Compressor will run on a timed defrost when in Sabbath mode.

  • @dakikmister10
    @dakikmister10 Год назад

    I just recently replaced the filter but it's still blinking red. Any ideas??

  • @jmbrangwin1370
    @jmbrangwin1370 2 года назад

    How do you change from C to F?

    • @sylviab2838
      @sylviab2838 Год назад

      @jm brangwin, just had this issue myself. Test 14 at 4:08 will change the setting!

  • @user-ot2vz6im6q
    @user-ot2vz6im6q 9 месяцев назад

    Do you know the common issue with this fridge not cooling Fresh food properly? Fan or Sealed system? I had 2 same fridges in one day staying at 50 degrees and looks like everything else is working... 1 year ld and 3 year old fridges....
    if you had same issues on this model let me know i will donate you

    • @graciegrae
      @graciegrae 3 месяца назад

      Hi, I'm not a frige tech, but I know that sometimes our panel buttons get hit just right so the temperature gets changed without us realizing it until everything is either frozen or spoiled.
      My suggestion is to check that your temps are set correctly and then lock the control panel to prevent accidental button hitting.

  • @coachmatt5245
    @coachmatt5245 8 месяцев назад

    Hi!! This is Very Annoying - I have a GE French Door with a Panel with a dashboard profile - Turbo Cool - Energy Saver - Water Filter - Door Alarm - Actual Temp & Lock Controls - Model: PNR22MSEBFES
    For the life of me - I can't stop the constant beeping - How do you turn off / On the Beeper sound - There must be a way - the manual does not show how to disable the beeper sound -
    Steps taken - Unplug/Plug the Power cable - Turned off/on the Power Switch to the control panel -
    Nothing I tried stops the beeping sound -
    Amy suggestions ?
    Thanks in Advance

    • @graciegrae
      @graciegrae 3 месяца назад

      Door Alarm
      Sounds to alert when the freezer or fresh food doors have been left open.
      Press and hold Door Alarm pad and it will toggle the sound between low, high and off.

  • @greyhairedmountainbiker116
    @greyhairedmountainbiker116 4 месяца назад

    Do these really require 24 hours (door shut) to get down to 34F, or does mine have an issue? .....37F after 12 hours

  • @indraq645
    @indraq645 2 месяца назад

    Why does my GE refrigerator stop releasing water and ice

  • @heatherreneelangfitt3984
    @heatherreneelangfitt3984 2 года назад +1

    My fridge is the same model and it is non stop beeping and I can not figure out how to stop it. Please help 😭

    • @pretty2chic
      @pretty2chic Год назад +1

      Did you figure this out? I am having the same problem

    • @baconstrip5276
      @baconstrip5276 Год назад

      @@pretty2chic did you ever figure out how to fix it

  • @kathytrowbridge8163
    @kathytrowbridge8163 Год назад +1

    my GE GFE26GSHFSS quit making ice, I had seen another video by someone besides you and I can't find it, can you do a video on how to get me GE french door ice maker too work again my only hope is you

    • @2697lola
      @2697lola Год назад

      I have a GFE28GSKFSS. If you got your ice maker to work, what did you have to do? Thanks for any info.

    • @kathytrowbridge8163
      @kathytrowbridge8163 Год назад

      @@2697lola my husband poured a little water in

  • @optimusprime5794
    @optimusprime5794 Год назад

    Pls what's the cubic ft of this fridge?

  • @XFiorentti
    @XFiorentti Год назад +2

    This would be a great video if the owner would actually interact and communicate with the watchers and reply back to their comments

    • @bensappliancesandjunk
      @bensappliancesandjunk  Год назад +10

      Bud, I get about 100 comments a day. I cannot answer them all. If I did, I would stop making videos all together. I get about 20 emails as well, and a dozen phone calls a week, sometimes more, from people wanting to "pick my brain" about a particular problem they have. I try to pick and choose who I answer because of what time I have to answer comments vs. Run a business vs. Produce content vs. Raise a family when I'm not working.

  • @lilyrose7082
    @lilyrose7082 2 года назад

    Ben, I’m not going to comment on your channel anymore after this. I feel like you and your brother make fun of me when I do and that’s sad 😔

    • @bensappliancesandjunk
      @bensappliancesandjunk  2 года назад +3

      I'm sorry you feel that way, but I'm not sure what you are talking about??? I am unaware of ever intentionally trying to make fun of anyone. Could you point to the comment or situation that you felt made fun of?

  • @dudeabides23
    @dudeabides23 9 месяцев назад

    It shouldn't be this complicated. Goid video though

  • @priscillabermejo7942
    @priscillabermejo7942 Год назад

    Pressing the alarm button takes me out of the menu

  • @DanielGonzalez-yc4si
    @DanielGonzalez-yc4si 10 месяцев назад

    En español

  • @rebeccaarrogante487
    @rebeccaarrogante487 Год назад

    How to find code ef GE refregerator fan works GFD28GSLCSS

  • @yamahadude299
    @yamahadude299 2 года назад +1

    My fridge will not go into test mode. It just shows 00 00

    • @alexandriaherbert4439
      @alexandriaherbert4439 Год назад +1

      Same. Were you able to figure it out? Just got my fridge today

    • @DavidBeatypersonal
      @DavidBeatypersonal Год назад +1

      @@alexandriaherbert4439 Same with me! Any ideas? mine is GFD28GELCDS. Mine shows tECH then 00 00.

  • @effinhaoli808
    @effinhaoli808 2 месяца назад +2

    First of all this refrigerator sucks for 2500$ it constantly goes into a over cooling freezer and a warm fridge

    • @reaper69316
      @reaper69316 Месяц назад

      Same it came with my house and I cant believe how heywired it is with no instructions on how to test functions without going to youtube.

    • @effinhaoli808
      @effinhaoli808 Месяц назад +1

      @@reaper69316 something about the defrost cycle isn’t working making snow in freezer and no cold getting to the fridge defrosting freezer worked for us good luck👍🏽

  • @kennethlucas
    @kennethlucas 18 дней назад

    Know your media. When you make a video and expect people to READ some details at the bottom, it would be wise to realize that when the video is paused, the thing you think we can read is covered up by the progress and pause bar. Pretty poor delivery if you want people to actually be able to use the video.

    • @bensappliancesandjunk
      @bensappliancesandjunk  17 дней назад

      I will take the note, but you are the first person to say this on my channel, ever. it may just be your problem based on screen composition

  • @bigred4994
    @bigred4994 2 месяца назад

    I hate this fridge. The drawers keep freezing over with chunks of ice. At 38°. I have to keep defrosting my fridge. It's like the drawers block the air. Dumbest design ever.

  • @phuonglove
    @phuonglove 4 месяца назад

    Life saver!!!! 🛟