Thanks for all the kind words everyone...you folks are beyond gracious. A few of you commented that I should or should have mentioned the shop name. There was no need. The fella who owned the bike told far more people than I could have. My responsibility is to the fella that is handing me his hard earned money. I don't really care about what other folks do. I also dont like speaking ill of others. Most often, they tell on themselves or their work shows it. Besides...I don't feel the need to downplay others for my own benefit. I don't have to. I would prefer my work speak for itself. I guess the moral of the story is...don't dismiss people when they think they have an issue. "That's Normal" is a phrase I hate when regarding mechanical things and owners with a problem. It literally took me 5 mins to remove the cam cover. The other place could have done that in the parking lot...if anything, to put the owners mind at ease. 10 mins of double checking would have prevented SO MUCH drama, aches, and paints....but anyway...no one is perfect. Mistakes, accidents, and mis-communication can happen. I'd say it comes down to intent and then willingness to resolve issues. At times, apologies are necessary and you just have to make things right. Be fair. Be reasonable. Be compassionate. Be kind. Meet in the middle. As for stories to come...I think I will resurrect my "Tales From a Parts Store Counterman" series I wrote in the past and deliver it on RUclips. Some are funny, a couple are sad, and a few still inspire me to this day. One in particular, haunts me...I get chills now just thinking about it. I hope you guys will enjoy them on top of the other tech stuff in the works. All the best everyone! I sincerely appreciate all of you.
Story was educational for all. We all know your shop is full and TIME is money when its putting food on your table plus. Customer are waiting for your shop to finish their ride. Great job! So you know, I believe your making a difference for members and non members. Please continue to do what you do and your passion. Thanks!
Weekly Storytime? Yes PLEASE! Your stories are always entertaining, but more importantly usually contain a valuable life lesson for all of us. And bring on the Potiac Ghoulies! Cheers from Oz. 👍👍🇦🇺
As an elder gentleman used to say to me, and I will point it back in your direction, "You are my ideal..." The guy used to say that to me whenever I did anything that seemed to impress him. Yer one of the good ones.
A genuine Ethical guy Kevin ..... a smart guy but even moreso a real ethical guy . P.S. Love YOUR stories about anything that makes your mind work . Keep on keepin on !
Great human and business ethics is a key ingredient in achieving success in life and delivering customer excellence-you are sure doing well in both areas Kevin.
It's not all about ft/lbs and hundred thousands of an inch, wanderlust parts or memorial builds. Sometimes the story means as much as the bike, especially in a memorial build or behind a no reveal policy. Keep up the stories behind the reasons. You're teaching the next ones why and showing them how to be of the caliber of character that you strive to maintain. Thank you, for all of those pieces mentioned, and for that caliber of character. Oh, and welcome to Tennessee.
Kevin, thanks for taking the time out of your busy day to tell us that story. I for one would love to hear more of your stories, or should I say, " life experiences" ...or as we called them in the military and now as veterans, "war stories"
Good story, and showcasing your integrity! I'm not a Harley owner anymore, but I have a couple of Yamaha v-twins and I enjoy watching your videos and I have learned a lot about general mechanics and how systems operate. Keep up the good work and keep the stories coming!!
Thank you Kevin. We love your stories, so please include them on your channel as time allows. You’re a man of integrity, knowledge and wisdom. We’re all here because you’re also generous to share with us.
Just want to say you are an absolute gentleman. Love watching your content great information very well explained and it is always teaching me something. Always looking forward to new topics
Kevin, you and your RUclips site for Harley bikes are the awesome! Wish you the best in the years ahead for Harley bike and engines. If I ever need work done on my bike you would be the first I would contact. Thanks for al the video's.
Good morning 🌅, great story, I bet you there is a lot of older people out there that could tell a story, you could write ✍️ a book about it, Look 👀 forward to watching 👀,
I loved the story and did not know you could flip the tensioner. My wife and I are thrilled to donate to veterans, children, and animal charities. Keep up the great work, Kevin.
God Bless You Brother!!! What a Great Story of humbling your self to help someone in need and hopefully helping another to find a blessing and follow the right path!!!
Kevin as I have said before, you are a wealth of information. Also looking forward to meeting you one day when in the Area. Remember to take a break.Lol
I once had a friend tell me about being assigned to rebuild a near new Ford school bus engine. Inside the oil pan someone had written f---Henry Ford. Your story just reminded me of it.
using logic and deduction Baxter's Garage must be the third closest shop to this guy and therefore the shop that carried out the work the second closest to Baxter's, the only question is, in which direction?. The generosity of the motorcycling community never ceases to amaze, rock on.
That story tells what kind of man you are, someone with integrity and respect for everyone, if I ever need to get anything done to my bike it will be you, a person true to what he says, keep the stories coming and great videos
Awesome video!!! I really enjoy hearing good stories and you always have those. I am interested in the upcoming video series because I always learn so much from you. Thank you
Kevin, Great story, don't we all have them. Sorry to hear you were verbally abused, it does happen more than it should. It could have been rectified very easy. As we all know now, it wasn't All he had to do is be honest about the mistake and THANK YOU for bringing it to his attention. My little story and I will tell you who said it. My grandmother told my Dad and my Dad told me, "If you always tell the truth, you won't have to remember as much." And yes grandma and granddad were were from Tennessee. Belvidere Tennessee to be exact. Just a spit from Winchester. Keep up the good work. Have a happy 4th.
Kevin I could go on listening to you for hours. I saw the honesty in you when I first met you in Georgia at the old shop. That was an impressive story and I wish I could be so calm in times when somebody is ripping on you over the phone.
I would love to hear your Pontiac 6000LE story!! I meant GOOOLE!!! I had on and that’s what we called it. That was 23yrs ago. Had the dreaded fuel pressure regulator leak and that leak got me out of a pretty hefty speeding ticket! 🤣
🤣😥🤠 That story is so funny and so sad at the same time. Thank you for telling this story and do agree that your policy is the best one. It will always come out in the wash. 😎 You already know the answer to that question... tell the story...😁🤠
Your knowledge and skill set has inspired me to save up a bunch of $ and reach out to you for my build. This old KY guy is not far from TN. I learn so much from your videos; much better than TV.
Uncle Bob has many of those stories but can not be told. Nice to know you also bite your tongue. Have a great day and enjoy your fourth of July fireworks.
Good story, I could only imagine that man’s displeasure of getting bad work done and having such trouble getting it resolved. Keep up the stories, fun to watch
I wish I knew a 1/4 of what u know on bikes. I'd give anything to apprentice under you for a year or two... you're a great man keep it up and yes we love ya stories keep them coming brother.
Hello Kevin , I like the stories but I personally would rather see you turning wrenches . Watching you machine parts is cool too. Thank you for your channel .
Hey Kevin haven’t been watching your videos too long, but find your video very knowledgeable. Use to be a Harley mechanic at a dealership. Now I’m a mechanic at a gmc dealer. Want to open a shop of my own some day. My question is could you make or do you already have a video where you go over how you get new training and service info. On cars we have all data and stuff when I was at the Harley dealer everything was still in a book. Thank you
You handled this situation well that other shop sure got handed a big plate of crow, I feel for the guy that they screwed and it wouldn't surprise me if you gain a new loyal customer I'm sure he would never take his bike back to the shop that did him wrong
Thanks for all the kind words everyone...you folks are beyond gracious. A few of you commented that I should or should have mentioned the shop name. There was no need. The fella who owned the bike told far more people than I could have. My responsibility is to the fella that is handing me his hard earned money. I don't really care about what other folks do. I also dont like speaking ill of others. Most often, they tell on themselves or their work shows it. Besides...I don't feel the need to downplay others for my own benefit. I don't have to. I would prefer my work speak for itself. I guess the moral of the story is...don't dismiss people when they think they have an issue. "That's Normal" is a phrase I hate when regarding mechanical things and owners with a problem. It literally took me 5 mins to remove the cam cover. The other place could have done that in the parking lot...if anything, to put the owners mind at ease. 10 mins of double checking would have prevented SO MUCH drama, aches, and paints....but anyway...no one is perfect. Mistakes, accidents, and mis-communication can happen. I'd say it comes down to intent and then willingness to resolve issues. At times, apologies are necessary and you just have to make things right. Be fair. Be reasonable. Be compassionate. Be kind. Meet in the middle.
As for stories to come...I think I will resurrect my "Tales From a Parts Store Counterman" series I wrote in the past and deliver it on RUclips. Some are funny, a couple are sad, and a few still inspire me to this day. One in particular, haunts me...I get chills now just thinking about it. I hope you guys will enjoy them on top of the other tech stuff in the works. All the best everyone! I sincerely appreciate all of you.
As a mechanic on cars and motorcycles for 40 years, I have heard some doozies. LOL. Thank you for that story, I enjoyed it.
Story was educational for all. We all know your shop is full and TIME is money when its putting food on your table plus. Customer are waiting for your shop to finish their ride. Great job! So you know, I believe your making a difference for members and non members. Please continue to do what you do and your passion. Thanks!
Weekly Storytime? Yes PLEASE! Your stories are always entertaining, but more importantly usually contain a valuable life lesson for all of us. And bring on the Potiac Ghoulies! Cheers from Oz. 👍👍🇦🇺
As an elder gentleman used to say to me, and I will point it back in your direction, "You are my ideal..." The guy used to say that to me whenever I did anything that seemed to impress him. Yer one of the good ones.
Keep the stories coming! Please & Thank you
I own that exact coffee mug and it is possibly my favorite of our small collection. Birds of a feather Mr Baxter.
Great story Kevin. God bless you for having morals.😎
Thanks for the story! Your ethics are above, most others!
Its appears to me that is a simple revelation of being a "Man of God!" Mad respect sir!
A genuine Ethical guy Kevin ..... a smart guy but even moreso a real ethical guy .
P.S. Love YOUR stories about anything that makes your mind work . Keep on keepin on !
Storytime sounds great! Roll with it.
Priceless! Keep the stories coming!
Great human and business ethics is a key ingredient in achieving success in life and delivering customer excellence-you are sure doing well in both areas Kevin.
It's not all about ft/lbs and hundred thousands of an inch, wanderlust parts or memorial builds. Sometimes the story means as much as the bike, especially in a memorial build or behind a no reveal policy. Keep up the stories behind the reasons. You're teaching the next ones why and showing them how to be of the caliber of character that you strive to maintain.
Thank you, for all of those pieces mentioned, and for that caliber of character.
Oh, and welcome to Tennessee.
Kevin, thanks for taking the time out of your busy day to tell us that story. I for one would love to hear more of your stories, or should I say, " life experiences" ...or as we called them in the military and now as veterans, "war stories"
17:51 As a friend of mine said years ago, “It’s all about the stories” so keep ‘em coming - especially the Pontiac Goulie. 🎉
Good story, and showcasing your integrity!
I'm not a Harley owner anymore, but I have a couple of Yamaha v-twins and I enjoy watching your videos and I have learned a lot about general mechanics and how systems operate.
Keep up the good work and keep the stories coming!!
Thank you Kevin. We love your stories, so please include them on your channel as time allows. You’re a man of integrity, knowledge and wisdom. We’re all here because you’re also generous to share with us.
Great story and a lesson learned. I'd love to hear more. The Pontiac story sounds like a hoot.
Hahaha great story 😂 well done ! You played it right 👌
Just want to say you are an absolute gentleman. Love watching your content great information very well explained and it is always teaching me something. Always looking forward to new topics
Great story Kevin
Thanks for the awesome video. Always love your content and stories.
Kevin, you and your RUclips site for Harley bikes are the awesome! Wish you the best in the years ahead for Harley bike and engines. If I ever need work done on my bike you would be the first I would contact. Thanks for al the video's.
Keep up w/ the stories. You've got a voice for radio (option for if you want to do more than work in the shop), so you're easy to listen to 👍
Thanks for sharing the story.
Good morning 🌅, great story, I bet you there is a lot of older people out there that could tell a story, you could write ✍️ a book about it,
Look 👀 forward to watching 👀,
I'll listen to any story you got my man, thank you. 🏁
I loved the story and did not know you could flip the tensioner. My wife and I are thrilled to donate to veterans, children, and animal charities. Keep up the great work, Kevin.
yes keep telling the stories we can all use the uplifting thank moments from them thank you
You're a good guy Kevin keep the videos coming God bless you
God Bless You Brother!!! What a Great Story of humbling your self to help someone in need and hopefully helping another to find a blessing and follow the right path!!!
Kevin as I have said before, you are a wealth of information. Also looking forward to meeting you one day when in the Area. Remember to take a break.Lol
Keven’s story time!!!
I like it!
Thanks!
Have a Great independence day !
Yeah we need to hear more stories. Thanks for what you do Kevin.
Man you are awesome…. Great story keep the videos coming
I once had a friend tell me about being assigned to rebuild a near new Ford school bus engine. Inside the oil pan someone had written f---Henry Ford. Your story just reminded me of it.
using logic and deduction Baxter's Garage must be the third closest shop to this guy and therefore the shop that carried out the work the second closest to Baxter's, the only question is, in which direction?.
The generosity of the motorcycling community never ceases to amaze, rock on.
Love your podcasts
That story tells what kind of man you are, someone with integrity and respect for everyone, if I ever need to get anything done to my bike it will be you, a person true to what he says, keep the stories coming and great videos
Good stuff Kevin
If you have the extra time to tell stories that would be great Thanks
The money goal will be met before you know it! Motorcycle people generally speaking are a very generous group of people.
I'm sure plenty of people have been very glad to have found or had your shop recommended to them over the years. More stories please!!
I've been in that same situation when I was shop manager/mechanic at a Honda/ Kawasaki shop. You are right on target!!
Great respectable story.. Thanks for sharing the story.
great content Kevin-
Love the story’s keep them coming
More stories!!!!!!
Awesome dude this guy is..salt a the earth.
Awesome video!!! I really enjoy hearing good stories and you always have those. I am interested in the upcoming video series because I always learn so much from you. Thank you
I totally agree great story!
Kevin,
Great story, don't we all have them.
Sorry to hear you were verbally abused, it does happen more than it should. It could have been rectified very easy. As we all know now, it wasn't
All he had to do is be honest about the mistake and THANK YOU for bringing it to his attention.
My little story and I will tell you who said it.
My grandmother told my Dad and my Dad told me, "If you always tell the truth, you won't have to remember as much."
And yes grandma and granddad were were from Tennessee. Belvidere Tennessee to be exact. Just a spit from Winchester.
Keep up the good work. Have a happy 4th.
Awesome story 👊🏻
Thanks for sharing the story!
Keep the stories coming! You possess a great deal of wisdom to share with us.
Yes stories
People love hearing true stories, they're entertaining and interesting along with educational, so please keep telling the stories you have acquired
Kevin I could go on listening to you for hours. I saw the honesty in you when I first met you in Georgia at the old shop. That was an impressive story and I wish I could be so calm in times when somebody is ripping on you over the phone.
I would love to hear your Pontiac 6000LE story!! I meant GOOOLE!!! I had on and that’s what we called it. That was 23yrs ago. Had the dreaded fuel pressure regulator leak and that leak got me out of a pretty hefty speeding ticket! 🤣
You sir, are a natural born storyteller! I really enjoyed it, as well as the moral. Have a great 4th weekend. And do keep the stories coming.
All the respect for you, you are a great human. God bless you, Larry
Did you ask him how many knots he had on his noggin? LOL Keep up the great videos!
🤣😥🤠 That story is so funny and so sad at the same time. Thank you for telling this story and do agree that your policy is the best one. It will always come out in the wash. 😎 You already know the answer to that question... tell the story...😁🤠
Please tell more stories Kevin.
More story time!👍
Wow😂you bloody champion👍bring on tha gouli🇦🇺
Stories would be Good !!
I enjoy Ur stories... I respect Ur work , hope to do business with U one day...
Your knowledge and skill set has inspired me to save up a bunch of $ and reach out to you for my build. This old KY guy is not far from TN. I learn so much from your videos; much better than TV.
Thanks again Kevin, have a great fourth...... let’s reunite. And let’s talk Pontiac ;)
That story was incredible. Your a man of your word
Uncle Bob has many of those stories but can not be told. Nice to know you also bite your tongue. Have a great day and enjoy your fourth of July fireworks.
Good story, I could only imagine that man’s displeasure of getting bad work done and having such trouble getting it resolved. Keep up the stories, fun to watch
Happy 4th to you as well
really want to hear the Pontiac story,I really enjoy watching your videos and learning how to do things correctly!
I’d enjoy a weekly “story time “ episode. E-commerce part of your channel! We can all learn something from someone else’s mistakes or successes!
God bless you Kevin!
With Love and Respect You are in my prayers
Hoka Hey
I wish I knew a 1/4 of what u know on bikes. I'd give anything to apprentice under you for a year or two... you're a great man keep it up and yes we love ya stories keep them coming brother.
Story Time: YES!!
Always enjoy your stories, stay safe Kevin.
You are a good honest man hard to find these days.
More story time please
one of my lifts is by the window too.. love it (sometimes) ... Question .. is that shop still in business ... the one we wont mention..
Great story! Love it. Keep it coming
Hello Kevin , I like the stories but I personally would rather see you turning wrenches . Watching you machine parts is cool too. Thank you for your channel .
I for one would like to hear all of your stories starting with the Pontiac/parts store.
Hey Kevin haven’t been watching your videos too long, but find your video very knowledgeable. Use to be a Harley mechanic at a dealership. Now I’m a mechanic at a gmc dealer. Want to open a shop of my own some day. My question is could you make or do you already have a video where you go over how you get new training and service info. On cars we have all data and stuff when I was at the Harley dealer everything was still in a book. Thank you
Good policy. Keep up the great work
Great story 😂
Great story man Love to hear your stories
Doing good brother,keep it going 👍🇺🇸🇨🇱✌️
Great story!!!
Cool story. I'd love to have been a fly on the wall (who wouldn't) when he rolled back in to that shop! lol
My dad had a machine shop when I was a kid. RC Headworks In San Diego. Had the same rule.
I miss your stories and our conversations. Hope all is good.
You handled this situation well that other shop sure got handed a big plate of crow, I feel for the guy that they screwed and it wouldn't surprise me if you gain a new loyal customer I'm sure he would never take his bike back to the shop that did him wrong
I love the stories.
That's Integrity!