Sorry, but I think the title is actually clickbait after all... And seems there's a reason nobody else is mentioning this. You complain about a process which mostly applies to other manufacturers as well. I went through the exact same process with my Fujifilm. It was a fast process and was very happy with it at the end. They won't tell you your options if they don't actually inspect the camera first, which makes sense. And I am not sure how you came up with 6 weeks, at least you didn't prove it or anything, so is it just guessing? You might have some good points, but you should present them better IMO
@@unstanic I came up with four to six weeks based on my actually going through the process with Hasselblad in Sweden and simple mathematics about DPD collection and delivery times et cetera et cetera. I clearly state in the video that it could be as short as three weeks, but I wouldn’t bank on that.
I is quite a pity that all major camera manafactures have decreased in customer service and build quality. However when buying a super expensive Hassy camera this hurts even more.
@@andreasstolten9179 So true, not just Hasselblad. But, Fuji (in the UK at least) will at least answer the phone if you have a problem and their medium format cameras are repaired in the UK office in Bedfordshire. I could drive my camera (if I owned one) to their office (I"m only 40 minutes drive away) and hand it to them and get it back a few days later). Same with Canon, they are only 70 minutes down the road and could replace a sensor or something and I'd have it back within 5 days.
I have had two hardware replacements on Panasonic cameras and the service center in the USA were able to give me an estimate of the cost prior to sending it in. That helped me get a ballpark figure of what the repair would cost. Of course they do tell you that the final quotation will only be provided once they have the equipment in their facility for inspection.
I agree, I felt like the title is click bait too. Mentioning the flaw is the same thing with any new camera. But what really got me was mentioning the flaw while at the same time has an Apple Computer on the desk?? Umm, if anything goes wrong with that computer, you have to send it back to Apple for repairs. Sure there some locals that may be able to fix it, for me, mine is going to Apple. Second, if this was a huge problem, there would be lots of videos about it. Hasselbald wouldnt damage their reputation for putting out high end cameras that have to be continuously returned.
As wedding photographers for 35years and using the Fuji GFX system for a few years we decided that Fuji colours were difficult to work with so went down the X series early doors, now with two X2D's and a 907x CFV100c for essential waist level shots and all of the new 2.5mm lenses all strapped into the Profoto A10 and A2 system we are lightweight, agile and the results are stunning - all cameras have flaws - Fuji stops flash sync at 250 for instance - and has far too many buttons, menus, and a billion other things you don't need whereas the Hass is a breath of fresh simplicity air. It's how you work with limitations imposed that sets you above. When it comes to our work I hate having to compromise but accept the ones you can't do anything about.
The newest Fuji seems like an overall superior camera though. The one difference is Hasselblad’s color science but a good editor can sort that well enough.
@@f.kieranfinney457 No - the colour science with Hasselblad comes directly from their HNCS after they purchased Imacon. As a Former Fuji ambassador I had many conversations with the Fuji people about colours - when I shot film the difference between Fujifilm NPS160 and Kodachrom was clear - all Fuji cameras have the same nodes of colour -as their film counterparts heavy on green and magenta -- even with Reala which is also on the warm side. Hass gives you like for like - what you see is what you get. As for editing - it is virtually impossible to get a Fuji file to look anywhere close to to a Hass file - which would be a pointless endeavour anyway - but even if you could for us we just prefer the Hass - some other photographers we know prefer the warmth of Canon or even warmer Sony and the Fuji look or even Nikon - which is very neutral or perhaps the Leica which is canted heavily towards the red side of things which is great for black and white - and also soft but sharp but not good for anything else in the Pro world. All good though - horses for courses.
@@nelsonclub7722 That's reason I am considering buying a X2D. I like doing off-camera flash in harsh bright light. Any recommendations for using flash with the X2D?
@@dummatube Yes, I know. I'm in my 50s and back in the mid to late 80s I owned a Hasselblad 500cm, a Mamiya RZ67 Pro II, a Nikon F3, FA, FM2, FE2 as well as a Canon F1 and A1 with bucket loads of Carl Zeiss, Nikkor and Canon FD lenses and when I started out in photography I used to use the depth of field markings on the barrel to gauge my depth of field, but after a while I instinctively knew what aperture to choose as I became very familiar with focal length and aperture combinations to the point that I didn't have to reference the depth of field markings on the lenses anymore. I felt 'old fashioned traditional markings' was enough, rather than patronise everybody by explaining what they are as, of course, anybody who knows even the faintest bit about photography knows what they are and I create my videos on the assumption of a degree of knowlege, if only a little bit, such as knowing what those old-fashioned markings are on the lens.
It's interesting because I've been a professional photographer. Quite a long time taken Uber a million photos and I've actually never had anything go wrong with any camera I've ever used you makeup that it's going to go wrong when in actual fact, if you look after your gear very little guys wrong with cameras these days, not sure where you're getting your data from if you talk to other professional photographers. Emily respect that model you had didn't look like a professional model either. Say I'm just sort of a kind of question.Your credentials is a professional .... Base plate .... Put an l bracket lol... I've never come across a video.Says stupid my life as this one
@@nevvanclarke9225 I don’t really have the faintest idea what you’re talking about because you grammar is so appalling, but I will try and decipher it anyway. Many people will never have anything go wrong with their cameras, myself included for the most part, but many do have issues and complaints. I’m getting my date from two major independent camera repair centres in the UK, one of which is A.J. Johnstone and Co in Scotland, they would not be in business is cameras never went wrong, but they are super busy repairing cameras all day every day. I’m also getting my date from three different UK camera shops, all of whom I know well and my friends work in these shops so I get feedback from them as to what camera go back to them for repair. I have also spoken to a Hasselblad repair centre in England, but an independent one who only repairs non-digital Hasselblad’s, but he gets loads of phone calls about Hasselblad digital cameras that have gone wrong and he turns them away and explains that they have to go to Sweden for repair. It’s a well-known fact that the Hasselblad 907X had issues with the flip out screen on the back and loads of them had to go back to Sweden to be fixed, this was a design fault, which Hasselblad fixed for customers free of charge. Just a quick Google search for ‘Hasselblad X1D issues’ and similar searches brings up lots of forums with disgruntled Hasselblad owners who’s cameras have either gone wrong or there is some inherent issue that they are not happy with. I am an ex private investigator and journalist so I do my research and don’t just flip a coin and take a wild stab in the dark. It would appear that this video has upset many Hasselblad owners, strange. Anybody would think I’d personally insulted a member of their families by putting out this video. Strange how human’s behave when somebody points out an issue with something that they spent money on. They will get all upset and defensive before coming out with comments like, ‘you’re talking crap, you idiot, don’t know what you’re talking about,’ etc etc. Don’t shoot the messenger, just putting across the facts and if you have never had an issue with your camera, super! Sticking a bracket on the base plate on a Fuji makes no difference, that’s like gluing wallpaper over the top of wallpaper that is already starting to come away - it won’t fix the issue. The bracket is still screwed into the weak base plate and if said bracket gets yanked or nocked, well, you know the rest. It’s simple engineering, nothing complicated here. Even if a bracket would fix the weak base plate, which it won’t, isn’t that a little like papering over the cracks? As for your last sentence, not that I could decipher where that sentence started, I have no idea what you’re talking about but you are obviously upset by this video, like many other Hasselblad owners are, so my advice to you is simple, don’t watch it and don’t subscribe to my channel and go and watch sycophantic camera reviews by Gerald Undone and Gerard Polin instead. If you want no punches pulled straight-talking videos that are factual and unbiased from somebody who does not care what manufacturers threaten me with (and yes, they have), you have come to the right place.
Being a hassleblad user, the only negative I have is lack of xcd lense options which is slowly improving. Everything else you mentioned is either the same with all manufacturers, or it isn't relevant for a system like this as it won't be used for sport or birds in flight.
I have a X1D and had an issue with a lens. Support was very responsive. They said based on technician bandwidth it would take 2-3 weeks. It ended up being faster and I had the lens back in about 1 week. It was a shutter replacement and it would have been $1650 usd but fully covered by warrantee. Very happy with the support in the US and have not had a problem with the camera or lenses since.
I have made over 50 grand in 12 months shooting with this camera. Nothing has broken when I’ve been using it. Works fine for me 👍🏻 mine hasn’t broken (yet) mind you 😂
I think you're looking for a problem that has yet to occur. If there's been hundreds of recalls for an internal drive failure, then yes, there will be issues. It's like saying both cards could go bad simultaneously in my Sony. Possible, but unlikely. Most pros on mission critical jobs will carry a backup body. Then send off the other for repairs.
I almost completely agree with your point. I am a professional photographer living in Japan, and the support system for HASSELBLAD here is also terrible. If there’s a problem with the system, the steps you mentioned are indeed necessary, even though both the lens and the sensor are made in Japan. I’ve been using HASSELBLAD for work since the 500CM era, but as I am now retired, I enjoy photography as a hobby. That’s why I was able to buy the X2D. If it were equipment for professional use, I would never have purchased it. It’s rare to find a manufacturer that makes me feel this insecure about their support. At the very least, that’s never the case with Canon or Nikon here in Japan.
1TB of internal storage is amazing, I can’t see the need for two additional slots being needed at all. One additional slot is more than enough, you’d struggle to fill the 1Tb slot in a days shoot as it is. By the way …. The internal drive is on a connector, not soldered to the board. If it needs to be replaced, it’ll simply be a case of slotting a new one in. As an X2D user, I’m very comfortable with the DJI association, they are an impressive company. TBH, I’m glad that a small company like HB are backed up by DJI. They are pushing the boundaries of so many areas of technology. I can only see positive things for HB going forward.
This doesn’t fix the problem. Because the bracket is still attached to the weak base plate, it’s not about continuously tightening the screw. Even with the bracket attached if the can takes a serious knock the bracket still breaks the base plate on the Fuji.
Regarding your comments on the reliability of the X2C would it be possible to take a flight from the UK, drop off the camera at their repair centre in Sweden and return some time later when the camera has been repaired.
considering your review, one gets the feeling that an X2D often breaks. Is there a known problem that you know about after being on the market for a few years? Is there a part that breaks more often on these cameras compared to other known brands? Did a bit of searching for known issues but didn't find anything. Thinking of buying one so thankful for reply
Hi Buster. The X2D does not often break, neither does the X1. My main complain about Hasselblad was when I took delivery of the X2D and made some enquiries into certain aspects such as a replacement sensor and I had to jump through so many hoops and repairs are done in Sweden and take a few months before the camera comes back and cost a fortune. I then researched reliability by speaking to friends that work in camera shops or in the camera industry and people both within Hasselblad and a few independent camera repair centres as well as forums and the like and although it is a fact that since Hasselblad was bought by the Chinese and now run and dictated to by the Chinese the quality (since the V system) has taken a dive and servicing and repairs are expensive and take an age as they have to go back to Sweden. From experience, and a lot of research, Canon, Nikon and Fuji (medium format) all fair better for reliability and are way better for repairs, being done in England with a much faster turnaround time. Personally, I now only 'own' a bunch of Canon full-frame mirrorless cameras and lenses and if I ever got a commission that required the quality of a larger sensor or a super expensive lens I'd just hire it for the job and bill the client. No point in owning expensive kit for me personally - just not worth the expense or risk when it can simply be hired for the job and then sent back to the hire centre and let them worry about it breaking down and having to get it repaired. Most people won't have any issues with Hasselblad, but the point of this video, and the point that has gone over most viewer's heads, is that 'IFF' it goes wrong, it's a royal pain in the arse and a mega expense to get repaired.
Another problem with V lenses is that they wiggle in the camera mount. I had the same issue with Sony, and the problem got worse to the point that the lens would lose contact with the camera body, causing it to freeze or change exposure on its own. I had to send it back. Another issue with the X2D is burnt pixels. Too many hassles for the price! I nearly bought it, but I decided to save money, upgrade my Canon gear, and get a nice iMac instead for the same price
After much internet research I have read about dead or stuck pixels that can't be fixed with either a calibration or firmware update etc. When I owned Sony full-frame gear I did find lots of reliability issues and Sony failed to fix one, kept coming back so in the end I ditched it all and moved back to Canon, where I was previously with DSLR and film stuff. I only moved to Sony for mirrorless due to a load of great 'cash back' deals on the body/lenses I wanted and it came in at about £1,800 cheaper for the stuff I bought than the Canon equivalent, but back with Canon now. Personally I think the Canon R5 is only a hair away from the X2D in terms of resolution and dynamic range and I personally think the Canon has better colours now. They have really upped the game with the R5 MKII, blisteringly amazing camera.There is hardly anything in it to be honest, certainly not enough to justify the price difference. If I ever needed better quality for a commercial venture I'd hire a Phase One anyway as that has a larger sensor than the Hasselblad and is 151 megapixels anyway.
@@tecravenIn terms of color accuracy, there is a channel called Sonders Creative where they compare the Hasselblad and EOS R5, and Canon performed better. I’ve looked at thousands of Hasselblad images, and their colors seem surgical and boring. Canon’s color, especially from out-of-camera JPEGs or processed using DPP software, is much better. When processed in Lightroom, Canon’s colors also become clinical, like Hasselblad’s. However, I prefer the glowing effect from DPP, which is almost impossible to reproduce in Adobe.
@@forgewire Agreed, I sometimes shoot RAW and JPEG together in the Canon and I did this with the Hasselblad too and the Canon JPEGS out of camera are nicer than the Hasselblad JPEG images out of camera. I like DPP, don't use it much, but I have it and should dig into it deeper, but I use Capture One so no need really. I don't like Lightroom and can't understand why majority of folk use it when Capture One is so much better and a much better RAW converter for sure. Capture One looks way more natural than Lightroom. I know Sonder Creative and have seen this: ruclips.net/video/O0AhwX0ViGc/видео.html and I agree.
It is solid promotional material for the camera. I understand that if someone is sending you a product, discussing camera-specific flaws can be tricky. I’ve heard on numerous occasions that some tolerances between the lens and mount could be worrisome.
I have a 500CM I bought a Digital back 16mp CFV works very well but There is an IR filter in front of the sensor this is coated with a sticky layer which attracts something looking like fungus this happens about every 2 years for sensor cleaning and replacing IR filter, Ist return 2006 was free next was £420 had to be sent to Denmark for repair the price on the web site the complete cleaning and resetting etc, now is around £1000 same for the 100mp backs. I managed to take the IR filter off and cleaned it with a lens cleaner that removed the sicky substance. There are independent repairers that will change the IR filter etc for half that price in Denmark.. Both Hasselblad and Leica have closed there repair facilities in the UK Leica can take many months to have a repair done in Germany
About the mentioned „flawed“ H5D: I have been using one for the last couple of years - also in very harsh conditions - and it never ever failed - so be careful what you believe …
@@matthiaskalt7041 Not ‘everyone’ will have a problem with the H5D. It is a know fact that it has lots of electrical gremlins - just check the internet. I know a Hasselblad ambassador who owned one and he told me the same thing. They are like BMW and Audi cars, unreliable and expensive to repair, but like those cars many folk are lucky and don’t experience any issues.
Kudos to you for bringing this sort of information to our attention. You seem to have done the groundwork for the repair pitfall. Leica are not much better in practice for authentic Leica repair (invoice proof of Leica repair) M/Q cameras I've owned and repaired. I own a X1D II Hasselblad, a dream to edit the images, quality.............IMHO better than Leica.
at 15:38 you are also forgetting to mention the 200/2000 series focal plane bodies with the titanium shutter 'foil', and how easy that was to ding; hence the replacement of it in the 203 &205Fcc variants by a cloth shutter curtain, or the retraction system on the 2000 models.
The dark side you mention applies to any modern technology really. Not a reason not to buy and complain. Top gears like these always take time to repair in any field too. I think you are being a bit paranoid more than anything. 😊 Just have a backup camera if you don’t make enough money to have two x2d. And if at any point it needs a repair use your backup. Not that complicated. All pros do. Re victor would roll in his grave. I disagree. Modern technology is packing some serious specs and very useful too. We had ton of issues with old mechanical cameras too. Don’t even get me started when you shot tons of rolls then after developing you realize you got nothing. Now THATS an issue to bitch about. Thank you
I get your point, but from experience getting Canon and Nikon stuff repaired (even Fuji medium format) in the UK is quick and easy and done here. Fuji will answer the phone in England if you call them and arrange a repair and it is pretty quick, again, this is from my personal experience of from people I know. I phoned Canon down the A1 from me a few years back about an issue with my old EOS 5D MK4 and they arranged for me to go in person the next day and sorted it on the spot. When I say Victor would turn in his grave, I'm talking about his company being sold off and all the service and repair centres being closed down and a few twitchy things here and there with regard to quality control, I'm not talking about the amazing tech. Yup, I'm in my 50s and owned and used Sinar 5x4, Hasselblad 500cm, Mamiya RZ67 Pro II, Canon F1, Nikon F3, FA, FM2 and FE2 cameras and bucket loads of lenses when I ran a commercial studio in London with another photographer. Only ever had one electrical gremlin with the RZ as it was an early one. Personally, never had any issues with film except the occasional magenta cast when I used a dodgy lab. And, yes, any tech with any brand can go down, but, from experience, Hasselblad is by far the most expensive and troublesome to try and get repaired, at least in the UK and Europe.
@@tecraven I agree however I heard horror stories about Sony services. But again I own HB and Leicas. These are such niche brands and produce in limited quantities that are not meant for the masses. Like luxury watches really. I also hate the idea that it was taken over by a Chinese brand but looking at the positive side. It stayed in business and the firmware improved dramatically too. If they keep their high quality and innovation up it’s great. Old model wouldn’t survive in this day and age. Look at how many ppl walk away from phase one. It’s just not practical anymore. Thank you
Earlier this year I switched to medium format from full frame and I decided to go with Fuji for a lot of the reasons you said. I could have gotten a used Hasselblad for a great price, but it'd be like getting a deal on a Porsche. The purchase is only the first cost, then you need to be able to afford the outrageous maintenance costs, etc. or it's useless. That's a system I hope to eventually get into, but not until I'm fully ready to do so. I've been absolutely loving the GFX system, fwiw.👍
I love the GFX 100II, and if it were not for the questionable build quality of the base-plate I'd buy one, but it's still my favourite medium format camera right now and I'm in England, UK and Fuji head office is only a 50 minute drive and they repair and service there cameras there with a super quick turnaround time and they will pick up the phone and speak to you if you call. Good customer service for most things regarding Fuji. Good Porsche analogy. Oh, I found out the other day when speaking to somebody at Team Work Photo in England that because England is no longer part of the EU if they have to send a Phase One digital back back to Denmark (where they are made) for repair there is a fee, can't remember, either £150 plus vat or £170 plus vat, just to get it out of and back into the country, that's on top of the currier fee to get it from England to Denmark, and back, and the repair cost of course. One has to assume it will be the same to get Hasselblad kit in and out of Sweden to/from the UK too.
Can’t say I’ve ever suffered a breakdown or noticed any quality control issues with anything electronic, or mechanical I’ve bought that is made in China or Taiwan. Yet. I must be lucky. I’ve had cause to order DJI spares. The quality of service and turnaround times have been exceptional. I’ve only had cause to return one camera for repair. That was a Ricoh GRDIV. Again no complaints. I believe it went to Germany. That’s one of about 20 digital cameras I’ve owned from various manufacturers. The thing is , it’s usually only the negatives about tech issues that gain traction on the internet. I would say most consumers are extremely happy with their purchases. I’ve only been disappointed with a couple of cameras I’ve owned. And to be honest they were pretty minor annoyances.
You repeated the same thing over and over with no real evidence: Hasselblad lens may be a bit wobbly and the camera might be expensive and time consuming to repair if it breaks. It took you over half an hour to say this?
I’m by Leica. And the process is the same. Major Leica cameras and lenses go back to Weltzar for servicing, and it does take at least a month. I find it quite securing, being such complex and fine tuned craftsmanship pieces, that it is taken over by the creators themselves. Now when you’re a pro, you certainly have several bodies - sure it does cost money - hence you should be able to survive. The only point I can’t comment is how far this is fixable. Leica are. And the service is generally fair with you, considering the money you spend in those products. I just don’t know about Hasseblad policy.
Level of service will depend on region. Here in China they have a repair centre in Shenzhen. I recently had a fault with my XCD38v lens and sent it to Shenzhen. Received a call the day after they received the lens to let me know they will be replacing it instead of repairing. 2 days after the call they sent out the replacement lens and I received it another 2 days later. Quite good service I thought but this is for China. It does seem the point you made about devices full of electronics and is thrown out instead of repairing may somewhat apply to my case. Although I am not sure what they will do with the faulty lens.
Good to know the customer support and service is better in China than Europe. Many XCD lenses are made in China now (so I've heard by people who have bought them and seen the 'made in China' stamp on the box), which means the production costs would have gone right down compared to when Carl Zeiss made them in Germany or Fuji etc in Japan. I know the XCD lenses are expensive to buy, but they cost a fraction of that in parts and production costs so, I suspect, they probably weigh up the pros and cons when it comes to repairing a lens, or camera, and depending on how much tearing down, stripping apart and replacement parts etc, could be easier to just bin the old one and ship out a new.
Welcome, it should be ok, but just be careful with it and be aware that if you have a heavy lens and the camera mounted 'portrait' angle on a tripod and you knock it the weight of camera/lens can cause that think base-plate to crack and brake off. If you're aware if it all should be fine.
@@michaeltaylor3835 Yes, but they don't ass strength as they are attached to the weak point of the camera so trying to paper over the cracks, nothing more and the bracket only attaches on this one point, not several points, so could even make it worse - looking at it from a structural engineering standpoint.
Who wants to be the one that tells him that his iMac's SSD is soldered to the motherboard and if it dies, needs to be sent to Apple to get the motherboard replaced and that can take weeks? As someone who has good relationships with several camera shop managers, you should know that if you go through the shop that sold you the camera, they will usually deal with Hasselblad on your behalf and send the camera in for repair for you. They will also often loan you one of their rental cameras while you wait for this to happen, if you request it. These are professional cameras that cost a lot of money, and camera shops usually take good care of the pro customers because of that. Before dropping thousands on a camera system, you should check that the shop provides this level of service and if they don't, buy the system from another dealer who does.
Yup, I know where the SSD is in my iMac as I had it changed by an independent Mac guy in the UK, who charged £265 to take my Mac apart and fit a larger capacity one for me. He's 10 miles from me and he did it two days after I called him. I had a pub lunch around the corner while he did it. Regarding Hasselblad and cameras shops, there is not a camera shop in the UK who will take your Hasselblad in and deal with it for you, they all say you have to email Hasselblad directly and deal with them directly in Sweden - end of, and I called a bunch of main dealers in the UK to confirm this so, in the UK at least, if you buy a Blad, you have to deal with Blad directly in Sweden.
@@tecraven Your iMac must be old enough that it was slotted into the motherboard and not soldered in like they are currently. And these camera shops, they were under the impression that you purchased your camera from them? If that's the case, it leads me to believe that customer service in the UK is either poor (which hasn't been my experience so far) or that you're not dealing with camera shops that have a pro department.
@@dezfoto7534 Maybe with my iMac, Intel model from 2017. I phoned shops like WEX etc and, yes, gave them the impression I bought an X2D from them, but still told to go direct to Hassy. It's not only like this in the UK, but Germany, France and most of Europe too.
I prefer the Fujifilm system drops quickly in price and is much more accessible for a normal user because both cameras and lenses are easily found on the second-hand market in the end the sensor is identical only the colorimetry changes which is one thing managed via software the real advantage of the Hasselblad system are the lenses with central shutter which I don't understand why doesn't Fujifilm want to make it at least for portraits so I can use flash sync at all times
To be honest I'm not a fan of either Hasselblad or Fuji. Hasselblad due to all the points I mention in this video, but Fuji because, new, it is about the same price, although the lenses are much cheaper, but the build quality of the Fuji body and lenses is just not as good as the Hasselblad. Mate of mine has the Fuji and the lenses feel a bit 'rattly' and loose now, like things inside need to be tightened up again. Don't like the lack of leaf shutter in the lenses, this restricts flash synch meaning you have to use HSS and lose loads of power. Oh the base-plates break, did I mention that ;) Colour difference does not bother me, in fact I prefer the colours of Fuji. Hasselblad always had a tad of a spike in the green channel that I always had to nudge towards red to get rid of it. On the X2D the colour science is not that good. The Canon R5 is way better for colour over the Hasselblad, by a country mile.
and Zeiss ZX1 doesn't even have card slot only internal ssd, which was probably the stupidest decision on their end, and for some reason nobody even mentioned the probability of ssd drive failure in reviews
@@quite1enough That is just plain mental, no way to shoot redundant (back up) at the same time. Crazy. I wouldn’t risk a location shoot with a camera like that and I know I’m not the only one that feels this way about this Russian roulette method of shooting.
I think your lens issue is caused by the fact that the focus motor in AF setting is fly by wire and in MF there is a physical connection. I heard the new lenses are built by Panasonic. I live in NZ and literally every camera maker has no repair service here. My Leica M was in Germany for 3 months! The least attractive part of Hasselblad is the fact that the warranty is only 1 year. My Leica is 3 years.
@@tecraven All older NON XCD 2.5 lenses were designed in Sweden but made in Japan by Nittho after DJI acquired the rights and the factory and the production. New XCD 2.5 lenses are a bit more of a mystery but made in China for sure - I have all of them and they have the stamps on the box. One thing we do know is that they are all smaller and have have a newly designed shutter mechanism. Of special interest might be that they initially launched the 90mm 2.5 and immediately withdrew it form sale taking some 18 months or so to re-release it. (I know this as I Pre-ordered it from its initial release). An independent test was done on this lens specifically and the results found it had the highest number of NITS ever recorded in their tests almost double of that previously recorded for a prime lens.
@@nelsonclub7722 Surprised that the new XCD 2.5 lenses are made in China, I thought they all came out of Japan, but if you have them, you should know. There is a guy on RUclips called Marc Adesso complaining about his X2D, issues, especially the lens mount. I think he said he tried three different camera bodies and they all had wildly varying degrees of wobble when mounted on the camera: ruclips.net/video/f_mAVqPbwB8/видео.html - I suspect, now knowing that some Hasselblad lenses are made in China that the quality control on the production line has taken a little tiny bit of a hit, perhaps. As an aside, I'm not sure why folk around here (not you) are getting so upset with this video. I think it's just because people that have bought a Hassy digital camera are taking it personally that I'm pointing out a few issues such as the lenses not being a nice snug fit and you can still turn them back and forth a millimetre or so, even when locked onto the camera and clicked into place, the control ring having a millimetre of travel before it engages and a few other gremlins. People get very defensive and protective about their purchases, human nature and something I'll never really understand. I do also specify at least two or three times that the 'potential' reliability issues or things 'potentially' going wrong are speculation on my part and I did mention that the chances are nothing will ever go wrong, I just point out the 'what if' scenario.
@@tecraven I agree with everything you said. I didn't know you could assign the ring - its a bit it glaring now I've tried it!!! As for people complaining or having reservations about 'China Made' they are probably stuck in the '80's - things are different now!!!!! If you are causing people to have a robust debate on your subject matter - then keep on doing it - more clicks, comments and views = ££'s - !!! Thats a reflection on them not you!!! Have a good one
@@nelsonclub7722 Honestly, I don't do this for the money as there simply is none - I don't have that many subscribers ;) I don't try to stir up a hornets nest on purpose and I'm often perplexed as to folk's reactions. I just try to give a different insight into things, based on my experience. Yes, things have changed and I grew up in the 80s myself. Regarding Chinese-made stuff, there is good and bad. There are companies like DJI (and others) that strive to make the best product possible, then there are the Chinese knock-off companies that make cheap fake imitations of Nike training shoes, eligibly, etc and people often get the two confused. Apple are made in China, not USA, and have been for a long time, yet they churn out superb products with very good quality control on the production line. But, I do know a few Chinese people and even they will say that there are plenty of iffy products that come out of China that have questionable build quality and reliability - that's just a fact and has bugger all to do with being politically correct.
You video title is click bait. Unfortunately, medium format cameras are not mainstream consumer products. Even though they are very expensive, one cannot assume the support infrastructure would be the same as the full frame and smaller sensor cameras. If you by a luxury class vehicle and need repair, most likely the repair shop for such a vehicle won't be convenient and getting parts from the manufacturer will take a very long time. Lastly if one was to buy an X2D, you would make sure you acquired the compatible software tools to properly handle the files and not expect what you have will work.
In Australia we have automatic consumer guarantees that come with every purchase for products/services. These guarantees are legislated by the government. I'm not sure to what extent the UK has similar laws. In Australia these guarantees are automatic and cannot be taken away or changed by the seller/manufacturer in any way. On top of these guarantees, manufacturers can give voluntary warranties. Manufacturers do not have to give voluntary warranties. They choose to do this. Any claims made by manufacturers via their voluntary warranty must be honoured, on top of the automatic consumer guarantees that come with every contract of sale. Sadly, these voluntary warranties attempt to cover up the consumer guarantees in the sense that they try to limit the consumer guarantees, which is something that they are not supposed to do by law. Consumer law looks at how long a reasonable consumer would expect a particular product to last. This depends on its nature, quality, price and expected longevity, as well as any claims that the manufacturer makes about the product. In Hasselblad's case, these claims are significant, given the premium quality championed by them. The Hasselblad is top tier, and a reasonable consumer would expect it to last many years. Thus, the 12 month voluntary warranty that is given by Hasselblad is clearly inadequate from a consumer guarantee point of view. This is why I said that manufacturer warranties usually attempt to limit the consumer guarantees. Importantly, this is not something particular to Hasselblad - not at all. This is something that is particular to capitalism and human nature. At the end of the day, you need to have a discussion with a seller in order to get your guarantee rights. When I say that guarantees are automatic, this means that they are legislated by the government. However, sellers do not automatically apply them. You need to talk to the seller to make any claims against your consumer guarantees. If there is disagreement (and there often is, because sellers often like to pretend that the voluntary warranty is the be all and end all, when it actually is not). In cases where there are disagreements, you may take the matter to your government tribunal, which is like an informal court. Where consumer guarantees have not been met, this breaks the contract of sale, and you are entitled to a replacement, repair or refund. Sadly, the fact that manufacturers are allowed to give voluntary warranties (which usually try to limit the consumer guarantees) actually allows customers to be confused about their understanding of the consumer guarantees. Bizarrely, most consumers (and many sales staff at stores) don't have a full appreciation of the consumer guarantees. Many people think that the manufacturer voluntary warranty is the only warranty they have. It is up to the consumer to know their rights.
In the UK most electrical product come with a manufacturers 1-year guarantee, but UK Consumer Rights Act 2015 says electrical goods should have a minimum life expectancy of 3 years, thus a 3 year guarantee, which is enforced by UK government law. I remember purchasing a LaCie USB hard drive from the Apple Store in Cambridge, UK and after two years it packed up. I took it back to the Apple Store and they said it only has a 1-year guarantee, then I started to push the UK Consumer Rights act and when I started to raise my voice (UK store managers don't like that as other customers can hear) they backed down and gave me a replacement there and then. Again, in the UK the masses don't know about the Consumer Rights act and this 3-year guarantee and it always makes me laugh when people say to be electrical goods (not Hasselblad of course) from UK department store, John Lewis, as they give a 3-year guarantee on their products, while PC World charge for this. This is crap, John Lewis are just giving what UK law states and they would not have to pay for any repairs, they just send it back to the manufacture and, under UK law, they have to fix it or replace it under guarantee within 3 years anyway, while PCWord/Currys rip their customers off by charging for an extended 3-year warrantee and if the customer takes anything back within 3 years, Curry's/PCWorld don't have to pay a penny, they send it back to the manufacturer, who, again, under UK law, repairs it or replaces it for free so Currys/PCWord have a cash-cow rip off going on with their bullshit extended guarantees. Regarding Hasselblad, yes, it falls under this, but in the UK we still have to pay £150 plus vat due to not being a member of the EU and this is not covered under guarantee so that is one expense, plus the delay of 3 to 6 weeks with no camera as it goes back to Sweden for repair.7
There is a great misunderstanding with the Hasselblad face detection. The system detects all different faces in the image and chooses per default the nearest person You can then change manually the person you want to focus Once a person confirmed the AF focuses on the nearest eye of this person. The difference with other eye detection systems is that you can choose the nearest or far eye, what you cannot do with Hasselblad face detection. So Hasselblad shows you only the face and not the eye assuming you know that it will be the nearest eye of the face And of course Hasselblad has no continuous AF Using default AF on the release button is BS with a x camera. As there is no tracking it's much more convenient to focus with back button AF
Yup, I totally got the face-detection and how it just 'detects' the face, or faces, in the frame and how you can swap from one face to another, then press shutter all the way for focus to kick in, that was not an issue for me, in fact I see that as great compared to my old Hasselblad 500cm with total manual focus ;) But, it is still laggy compared to the Fuji medium format cameras, the latter have eye-tracking too, not sure why Hasselblad with all their DJI money and contracts can't get this implemented - maybe a firmware update, maybe not.
Hasselblad are set up for selling although the waiting times for some of their lenses is ridiculous! 90mm springs to mind. Their back up and assistance is really poor. Hasselblad went down hill once DJI got hold of it, no repair centers and everything going to Sweden makes it a no go for professional.
This point is exactly why I will never buy a camera from an outfit with "pro" service, like Hasselblad, Phase One, and so on. Everything is shadowy and foggy, and you cannot get straight answers about anything. The prices are insane, the customer service is bespoke, blah-di-blah, all things which I do not want. I have the Fujifilm GFX system now, and I couldn't be happier. Everything is turn-key, solid service backing it up. Of course, one could always get unlucky and have a poor local service centre, but by and large, I would be very surprised if problems ever amount to more than very tiny percentage numbers, the company stands behind their products. It is also a much more democracy-supporting system than buying from DJI, which I value. I do not want to support economies which might turn around and wreck my world.
It looks to me, that commiting to such a big amount money to a company that don't care for customers and service is pointless. The same image quality could be archived by Fuji and Phase one. Hasseblad is domed to disappear, it is matter of time.
people who buy Hasselblad probably think they will go to the moon 🤣 btw That ssd there is only good for backup. SSDs that have to write small files often don't last last long, so if someone decided to use it as a primary drive, then it's very likely to fail within a year or two.
I didn’t know that about SSDs and small files - interesting. Yes, Hasselblad have rested on their laurels for way too long now and people aren’t flying to the moon with their cameras and, unlike the 80s, photographers don’t use their cameras to shoot weddings anymore either. The good old days of Victor’s V system and the support that went along with it is well and truly dead. I did a Google search for ‘How long do SSD drives last’ and came up with varying answers. Many folk claiming up to 10 years, many saying they can break down and you lose all data much sooner than this, others say longer. She say 3-5 years, but it is an unknown quantity really. But, one thing is for sure, they don’t last for ever and you start to lose some of that 1TB capacity the more you use it and the ‘media life’ of any SSD counts down from 100 percent media life remaining down to zero percent. SSD should be replaced once its media life remaining is less than 10 percent - I got that from Other World Computing website and have read similar stuff on other sites. To this from Enterprise Storage site, and, again, have read similar on other sites: “Even if SSDs are much faster than mechanical hard drives, they have non-volatile memory. As a result, they become less reliable with time since the transistors wear out and lose their charge-holding capacity. With growing usage, these drives become less reliable. By default, SSDs come with a limited lifespan.”
That's interesting...considering that I have an NVME drive in my computer that's about 6 years old, in daily use, gone through hundreds of thousands of raw files...and it's still working fine. So please, get ur head out of the bush and come back to reality.
You complain about general problems with digital camera equipment and blame Hasselblad for it. This is unfair and unwise. Please try to let repair a Nikon D750 or a Canon 5D Mark III, and you immediately know what I am talking about.
Yup, been there and done that. Took my Canon EOS 5D MKIII to Canon just outside London. Phoned them, drove down there the next day and they sorted it on the spot, within half an hour, drove home, sorted. Had the same with Nikon kit been sorted within three days in the UK also. Fuji medium format cameras are fixed in the Fuji UK office in Bedford and I've spoken to them a few times on the phone and most of their repairs are sorted within a week. Trust me, this video is very well researched so it is fair and I am wise. Yes, any digital camera can develop problems, like I state several times in this video, not just Hasselblad, but getting Hasselblad digital cameras fixed is much more of a 'Hassel' (pun intended) than fixing any other camera, certainly in the UK and Europe.
@@tecraven I prefer to trust my own experience rather than yours. Sorry. I don't like playing those "what if..." games like that. Real life has its own rules. Or do you know of a single(!) case where the internal memory of an X2D broke?
@@astromeeting Not in an X2D, but I know, from experience personally and other people, plenty of SSD drives that have given up the ghost in laptops and mobile devices and I have certainly had a few SD and CFExpress card corrupt to the point that the cards had to be tossed in the bin. Whatever SSD Hasselblad are using inside their cameras is nothing special and given Hasselblad are fully owned and controlled by DJI in China I suspect DJI (with their buying power and ownership of lots of technology and parts) are supplying them anyway so although most people will probably never have a problem, some people could, this is just a fact. You only have to look on the forums and type into Google “Hasselblad reliability issues” and you can see that plenty of people are having various issues with Hasselblad digital cameras, as they are with other digital cameras by other manufacturers, but my main complaint is that when it comes to repairing Hasselblad digital cameras it is a lot more hassle and a lot more expensive than most other brands - and I’m going by personal, and other peoples, experience here.
@@astromeeting well you are the one choosing to throw away everything he is telling you about past experiences with other brands and you go ahead and focus solely on your experience. how does this make any sense? I've sent cameras to repair many times for the last 26 years , plenty of brands, it is quite reasonable to assume that hasselblad will not have the same amount of repair centers as Nikon, canon and sony and Hasselblad is much more niche. That said not surprising that it would take Hasselblad longer. Also nothing new for internal storage to break, happens all the time on PC's , cameras SSD's are no different
if I had known the true about the Hasselblad h6d 100, ; I would have ran the other way with my investments. This is the fourth time that I have send my H6d in for repair. My opinion is that there are few technicians that known this camera. I still believe that Hasselblad make a great camera, but there are many problems. Thank for the true presentation.
You're welcome Edward. Seems my video has upset quite a lot of Hasselblad owners who just don't like it when somebody points out something negative about their Hasselblad's. No idea why, not like I insulted a member of their family, but folk are strange and get upset if somebody dares say anything even remotely negative about something they own.
Yes they did, early on Hasselblad got Fuji to make their lenses for the first X1D model, but Fuji (without telling Hasselblad) only did this for a short time and then they outsourced to Nittoh without telling Hasselblad. Hasselblad found out and then went directly to Nitty directly. I think Cosina are possibly involved now. But, whoever makes the latest XCD lenses, I don't like the control ring as there is slight movement in it before it engages, none of my Canon or Nikon AF control rings do this so it is a quality control design that they just let go as they probably figured nobody would be as fussy as me or even notice it. Noticed also how the lenses don't fit snugly to the body of X2D either, once clicked into place, you can still turn it clockwise/counterclockwise a millimetre or so - not good for Hasselblad, not what they used to be.
Please tell me something new. You are complaining about an electronic camera vs the V system which is pure mechanical. Apples to oranges; and as everyone should know all electronics will fail. Leica’s have tons of problems. I’ve seen a guy here on RUclips praising Leica after purchasing a brand new M10 for which he had to send it back four times before Leica got it right. You don’t seem too worried about your Canon gear giving up the ghost at anytime.
I'm not worried about my Canon gear going wrong as this kit is cheap enough that I can afford two R6 MKII bodies so I have a back up. Well, I could buy three bodies for the price of X2D body along. Also, I've been using Canon gear for 30 years and only ever had one problem and it wasn't even a problem, I just felt the camera underexposed by 2/3rds of a stop so I had Canon UK go into their service menu and re-calibrate it to over expose by 2/3rds of a stop to make me happy. I drove it down there and they did it while I waited in 10 minutes. Yes, I know electronic stuff goes wrong, just not my Canon stuff. But I did sell off a load of Sony gear (A7 III) due to reliability issues and gremlins and Sony not being able to fix it, well, they did, but the issue came back a month later. For me, the main gripe I have with Hasselblad is not the fact that it can possibly go wrong, I accept that, my main complaint in this video is not about that, it's about the fact that it has to be sent back to Sweden at great expense (customs fee of £150 plus vat to get it there) DPD delivery and collection, another £80, plus all the paperwork and messing about that that involves and an average turnaround time of a month from the initial email you send Hasselblad in Sweden. Agin, I'm bitching about the fact that Hasselblad have closed down all their European service centres so everything has to go back to Hasselblad in Sweden and from the UK this is a major ball ache. That is my main gripe. Fuji service and repair all their medium format cameras in England about a 60 minute drive from me, same for Canon, Nikon, Panasonic etc.
@@tecraven I haven’t owned any Hasselblad… but when a Younger Lad, I worked in a portrait Studio and we had a couple of the 500 cm with Zeiss lenses. I was so impressed with that equipment… I loved that camera gear. I have watched a few reviews on this camera and yes You are correct…. There was never any mention of the potential disaster that could happen with a malfunction. At least with apple (while under warranty) You call the warranty center… they send a box You get the box the next day all addressed to the repair center… You send it, the product arrives at the repair center the next day. The gear is repaired the next day and shipped back… You have a total of 3-4 days turn around.
@@kevindowd7769 Yup, I only ever had an issue with a Canon camera once, I had to get it re-calibrated as it was underexposing by a stop, even though Canon said it was in there tolerances. I got the service engineer at Canon in England to re-calibrate it to over-expose by a stop to compensate. I drove it down there (only 70 minutes drive from me) and they did it while I waited.
It’s either complete lie or you have no understanding what you saying. Fuji lens are not even close to hasselblat in term of sharpness. Fuji lens is not enough for 100mp camera.
Yet another Hasselblad owner who's upset that I've pointed out some flaws. Guys, really, no idea why you're taking it personally. I've been a pro photographer since the 80s. Back then I owned and used Sinar 10x8 and 5x4 cameras, Hasselblad 500cm cameras with about 9 Carl Zeiss lenses, Nikon F3, FM2, FE2, Canon F1 and A1 bodies. Shot and owned all of this for commercial and studio work out of my London studio. Yes, I know what the hell I'm talking about. Why would I just make crap up? I've used the Hasselblad HD5, the X1D and X2D extensively, with several Hasselblad lenses. I've used, extensively, most Fuji medium format cameras and a bunch of their lenses and you can absolutely trust me on this the optics of Fuji lenses are identical to Hasselblad lenses, hell, Fuji even made Hasselblad lenses for them for a good few years in the digital era - do you think Hasselblad make their own lenses? No, they never did. Hasselblad have had three companies make their lenses over the past 20 years and at one point when Hasselblad appointed Fuji to make their lenses Fuji (without Hasselblad even knowing) outsourced some of those to another lens manufacturer too and many Hasselblad lenses are even made in China, yes!!! these days. I've shot focus charts, test charts, controlled lit studio situations and outdoor natural light situations side-by-side with many of these Hasselblad and Fuji cameras and I'm telling you for a fact that there is zero difference in image quality between their lenses. Hasselblad lenses have the edge on build quality, I'll give you that, and they should stand the test of time while Fuji lenses feel a little rattly after a few years of professional in-the-field use. As for the cameras, both Hasselblad and Fuji use the same Sony-made sensor and before you bang on about 'colour science' well, Hasselblad's colour science has taken a quality hit with their latest X2D 100 and (after serious testing) Canon's R5 is way better for colour science than the Hasselblad, by a country mile. So please, don't tell me I don't know what I'm talking about because if I didn't I would never have been hired by: BMW, Smirnoff Vodka, Johnson & Johnson, Practical Photography, Arsenal FC, Sony, Panasonic, JVC, Jools Holland, The Police, Wheatus and more fashion models than I care to remember. Trust me, I know my shit! I'm not a RUclipsr by any stretch, this is not what I do, I do this every now and then when I feel like I have something to say and if people don't like my 'facts & findings' after much investigative journalism and deep research they can always click off the video and go watch some sycophant like Jared Polin or Gerald Undon instead as those guys just spout what the manufactures tell them to and they never say anything scathing about any piece of kit as they know companies won't send them stuff anymore and they actually make a living out of RUclips so you'll only get 'nice' talking over there and if they do have to say something negative they wrap it up in pink fluffy cotton wool. I don't give a crap what manufactures threaten me with, I'll say what the hell I want and if they refuse (and three to date have) to send me kit anymore, no problem as I know plenty of shop managers, studio owners and other folk in the business who will loan me kit. It annoys me when people arrive here and make some crass remark, especially (going by your channel photo) when you shoot on an iPhone and, I suspect, have never shot on either a Hasselblad or a Fuji or actually done any shooting and comparisons for yourself, something I suggest you do rather than going by all the sycophantic crap other RUclipsrs spew up on a daily basis. People should be grateful for my brutal honesty and the amount of research and testing that I do.
No I have Canon r5 ii, r6 ii and more that 10 L lens for it. I’m Canon user. I just thinking about medium format. But from my information Fuji lens are not sharp enough and Hasselblat is expensive and has no video. You comment deserve respect. I’ll subscribe to you channel. Thank you for your opinion my friend.
@@goldenstasgs Hey, thanks, man. You could have responded much differently to how you did so respect to you, bro! I don't own medium format anymore. My main cameras are two Canon R6 MK2's with four L series RF lenses and, to be honest, rather than buy medium format I'd rather buy a Canon R5 MK2 to double the megapixels over what I have and it's a bloody amazing camera. You should check out Sander Creative's video here: ruclips.net/video/O0AhwX0ViGc/видео.htmlsi=sDy5vEMVHv6lAEl5 - this guy knows his shit too ;)
@@goldenstasgs Haha, some mega expensive cans you mention there ;) Yes, I'm a hi-fi nut. Linn Ninka speakers, decent streamer etc. My audio editing cans are Neumann for mixing and mastering and a few pairs of Beyerdynamic for recording with vocalist.
Thank you so much for this honest review of the Hasselblad. It confirms my decision to have chosen the Canon R- System. I am so happy with my Canon R6 Mk II - which is the most versatile and ergonomic workhorse I ever had. It has noch weaknesses that matter in practice. If in future I look for an upgrade it will be the R5 Mk II. And I hope getting used to letting go of the dream of medium format, which has more disadvantages than advantages compared to full-frame. And in the end-product almost nobody will see any difference in image quality. Kind regards from Switzerland.
You're more than welcome, Mark. I, like you, dream of a medium format camera, but thus far there is nothing suitable as Hasselblad have all the issues I outline and Fuji still have the questionable quality base plate that brakes easily. I use a Canon R6 MK2, two of them, with a load of R series Canon glass and the R5 would be about as far as I'd probably ever need to go in terms of image quality as from this 50 megapixel R5 you can still print up to 6x4 feet and unless you pixel peep in Photoshop spotting the difference between a Hassy and full frame 50 megapixel is not really that noticeable to be honest.
Sorry, but I think the title is actually clickbait after all... And seems there's a reason nobody else is mentioning this. You complain about a process which mostly applies to other manufacturers as well. I went through the exact same process with my Fujifilm. It was a fast process and was very happy with it at the end. They won't tell you your options if they don't actually inspect the camera first, which makes sense. And I am not sure how you came up with 6 weeks, at least you didn't prove it or anything, so is it just guessing? You might have some good points, but you should present them better IMO
@@unstanic I came up with four to six weeks based on my actually going through the process with Hasselblad in Sweden and simple mathematics about DPD collection and delivery times et cetera et cetera. I clearly state in the video that it could be as short as three weeks, but I wouldn’t bank on that.
I is quite a pity that all major camera manafactures have decreased in customer service and build quality. However when buying a super expensive Hassy camera this hurts even more.
@@andreasstolten9179 So true, not just Hasselblad. But, Fuji (in the UK at least) will at least answer the phone if you have a problem and their medium format cameras are repaired in the UK office in Bedfordshire. I could drive my camera (if I owned one) to their office (I"m only 40 minutes drive away) and hand it to them and get it back a few days later). Same with Canon, they are only 70 minutes down the road and could replace a sensor or something and I'd have it back within 5 days.
I have had two hardware replacements on Panasonic cameras and the service center in the USA were able to give me an estimate of the cost prior to sending it in. That helped me get a ballpark figure of what the repair would cost. Of course they do tell you that the final quotation will only be provided once they have the equipment in their facility for inspection.
I agree, I felt like the title is click bait too. Mentioning the flaw is the same thing with any new camera. But what really got me was mentioning the flaw while at the same time has an Apple Computer on the desk?? Umm, if anything goes wrong with that computer, you have to send it back to Apple for repairs. Sure there some locals that may be able to fix it, for me, mine is going to Apple.
Second, if this was a huge problem, there would be lots of videos about it. Hasselbald wouldnt damage their reputation for putting out high end cameras that have to be continuously returned.
As wedding photographers for 35years and using the Fuji GFX system for a few years we decided that Fuji colours were difficult to work with so went down the X series early doors, now with two X2D's and a 907x CFV100c for essential waist level shots and all of the new 2.5mm lenses all strapped into the Profoto A10 and A2 system we are lightweight, agile and the results are stunning - all cameras have flaws - Fuji stops flash sync at 250 for instance - and has far too many buttons, menus, and a billion other things you don't need whereas the Hass is a breath of fresh simplicity air. It's how you work with limitations imposed that sets you above. When it comes to our work I hate having to compromise but accept the ones you can't do anything about.
The newest Fuji seems like an overall superior camera though. The one difference is Hasselblad’s color science but a good editor can sort that well enough.
@@f.kieranfinney457 No - the colour science with Hasselblad comes directly from their HNCS after they purchased Imacon. As a Former Fuji ambassador I had many conversations with the Fuji people about colours - when I shot film the difference between Fujifilm NPS160 and Kodachrom was clear - all Fuji cameras have the same nodes of colour -as their film counterparts heavy on green and magenta -- even with Reala which is also on the warm side. Hass gives you like for like - what you see is what you get. As for editing - it is virtually impossible to get a Fuji file to look anywhere close to to a Hass file - which would be a pointless endeavour anyway - but even if you could for us we just prefer the Hass - some other photographers we know prefer the warmth of Canon or even warmer Sony and the Fuji look or even Nikon - which is very neutral or perhaps the Leica which is canted heavily towards the red side of things which is great for black and white - and also soft but sharp but not good for anything else in the Pro world. All good though - horses for courses.
The Fuji GFX max sync speed ist 1/125sec not 1/250 sec.
@@andreasstolten9179Cool my mistake been a while since I used it - that actually makes it worse - Hass syncs at all speeds
@@nelsonclub7722 That's reason I am considering buying a X2D. I like doing off-camera flash in harsh bright light. Any recommendations for using flash with the X2D?
Thiose “old fashioned traditional markings” on the lens are called a ‘depth of field scale’.
@@dummatube Yes, I know. I'm in my 50s and back in the mid to late 80s I owned a Hasselblad 500cm, a Mamiya RZ67 Pro II, a Nikon F3, FA, FM2, FE2 as well as a Canon F1 and A1 with bucket loads of Carl Zeiss, Nikkor and Canon FD lenses and when I started out in photography I used to use the depth of field markings on the barrel to gauge my depth of field, but after a while I instinctively knew what aperture to choose as I became very familiar with focal length and aperture combinations to the point that I didn't have to reference the depth of field markings on the lenses anymore. I felt 'old fashioned traditional markings' was enough, rather than patronise everybody by explaining what they are as, of course, anybody who knows even the faintest bit about photography knows what they are and I create my videos on the assumption of a degree of knowlege, if only a little bit, such as knowing what those old-fashioned markings are on the lens.
It's interesting because I've been a professional photographer. Quite a long time taken Uber a million photos and I've actually never had anything go wrong with any camera I've ever used you makeup that it's going to go wrong when in actual fact, if you look after your gear very little guys wrong with cameras these days, not sure where you're getting your data from if you talk to other professional photographers. Emily respect that model you had didn't look like a professional model either. Say I'm just sort of a kind of question.Your credentials is a professional .... Base plate .... Put an l bracket lol... I've never come across a video.Says stupid my life as this one
@@nevvanclarke9225 I don’t really have the faintest idea what you’re talking about because you grammar is so appalling, but I will try and decipher it anyway.
Many people will never have anything go wrong with their cameras, myself included for the most part, but many do have issues and complaints. I’m getting my date from two major independent camera repair centres in the UK, one of which is A.J. Johnstone and Co in Scotland, they would not be in business is cameras never went wrong, but they are super busy repairing cameras all day every day.
I’m also getting my date from three different UK camera shops, all of whom I know well and my friends work in these shops so I get feedback from them as to what camera go back to them for repair.
I have also spoken to a Hasselblad repair centre in England, but an independent one who only repairs non-digital Hasselblad’s, but he gets loads of phone calls about Hasselblad digital cameras that have gone wrong and he turns them away and explains that they have to go to Sweden for repair.
It’s a well-known fact that the Hasselblad 907X had issues with the flip out screen on the back and loads of them had to go back to Sweden to be fixed, this was a design fault, which Hasselblad fixed for customers free of charge.
Just a quick Google search for ‘Hasselblad X1D issues’ and similar searches brings up lots of forums with disgruntled Hasselblad owners who’s cameras have either gone wrong or there is some inherent issue that they are not happy with.
I am an ex private investigator and journalist so I do my research and don’t just flip a coin and take a wild stab in the dark.
It would appear that this video has upset many Hasselblad owners, strange. Anybody would think I’d personally insulted a member of their families by putting out this video. Strange how human’s behave when somebody points out an issue with something that they spent money on. They will get all upset and defensive before coming out with comments like, ‘you’re talking crap, you idiot, don’t know what you’re talking about,’ etc etc.
Don’t shoot the messenger, just putting across the facts and if you have never had an issue with your camera, super!
Sticking a bracket on the base plate on a Fuji makes no difference, that’s like gluing wallpaper over the top of wallpaper that is already starting to come away - it won’t fix the issue. The bracket is still screwed into the weak base plate and if said bracket gets yanked or nocked, well, you know the rest. It’s simple engineering, nothing complicated here. Even if a bracket would fix the weak base plate, which it won’t, isn’t that a little like papering over the cracks?
As for your last sentence, not that I could decipher where that sentence started, I have no idea what you’re talking about but you are obviously upset by this video, like many other Hasselblad owners are, so my advice to you is simple, don’t watch it and don’t subscribe to my channel and go and watch sycophantic camera reviews by Gerald Undone and Gerard Polin instead.
If you want no punches pulled straight-talking videos that are factual and unbiased from somebody who does not care what manufacturers threaten me with (and yes, they have), you have come to the right place.
You think Hasselblad would send a camera to someone that doesn't know what those markings are....?? FFS..! 🤦♂️🙄
@tecraven You need to take a chill pill Bro...! I was replying to the original poster...🤟🏼🤦♂️
Being a hassleblad user, the only negative I have is lack of xcd lense options which is slowly improving. Everything else you mentioned is either the same with all manufacturers, or it isn't relevant for a system like this as it won't be used for sport or birds in flight.
I have a X1D and had an issue with a lens. Support was very responsive. They said based on technician bandwidth it would take 2-3 weeks. It ended up being faster and I had the lens back in about 1 week. It was a shutter replacement and it would have been $1650 usd but fully covered by warrantee. Very happy with the support in the US and have not had a problem with the camera or lenses since.
Thank you sir. You saved my day.
I have made over 50 grand in 12 months shooting with this camera. Nothing has broken when I’ve been using it. Works fine for me 👍🏻 mine hasn’t broken (yet) mind you 😂
I think you're looking for a problem that has yet to occur. If there's been hundreds of recalls for an internal drive failure, then yes, there will be issues. It's like saying both cards could go bad simultaneously in my Sony. Possible, but unlikely. Most pros on mission critical jobs will carry a backup body. Then send off the other for repairs.
I almost completely agree with your point. I am a professional photographer living in Japan, and the support system for HASSELBLAD here is also terrible. If there’s a problem with the system, the steps you mentioned are indeed necessary, even though both the lens and the sensor are made in Japan. I’ve been using HASSELBLAD for work since the 500CM era, but as I am now retired, I enjoy photography as a hobby. That’s why I was able to buy the X2D. If it were equipment for professional use, I would never have purchased it. It’s rare to find a manufacturer that makes me feel this insecure about their support. At the very least, that’s never the case with Canon or Nikon here in Japan.
1TB of internal storage is amazing, I can’t see the need for two additional slots being needed at all. One additional slot is more than enough, you’d struggle to fill the 1Tb slot in a days shoot as it is. By the way …. The internal drive is on a connector, not soldered to the board. If it needs to be replaced, it’ll simply be a case of slotting a new one in.
As an X2D user, I’m very comfortable with the DJI association, they are an impressive company. TBH, I’m glad that a small company like HB are backed up by DJI. They are pushing the boundaries of so many areas of technology. I can only see positive things for HB going forward.
for the Fuji camera just use a bracket that already has the Arca profile inserted so you don't have to continuously tighten the screw
This doesn’t fix the problem. Because the bracket is still attached to the weak base plate, it’s not about continuously tightening the screw. Even with the bracket attached if the can takes a serious knock the bracket still breaks the base plate on the Fuji.
Regarding your comments on the reliability of the X2C would it be possible to take a flight from the UK, drop off the camera at their repair centre in Sweden and return some time later when the camera has been repaired.
considering your review, one gets the feeling that an X2D often breaks. Is there a known problem that you know about after being on the market for a few years? Is there a part that breaks more often on these cameras compared to other known brands? Did a bit of searching for known issues but didn't find anything. Thinking of buying one so thankful for reply
Hi Buster. The X2D does not often break, neither does the X1. My main complain about Hasselblad was when I took delivery of the X2D and made some enquiries into certain aspects such as a replacement sensor and I had to jump through so many hoops and repairs are done in Sweden and take a few months before the camera comes back and cost a fortune. I then researched reliability by speaking to friends that work in camera shops or in the camera industry and people both within Hasselblad and a few independent camera repair centres as well as forums and the like and although it is a fact that since Hasselblad was bought by the Chinese and now run and dictated to by the Chinese the quality (since the V system) has taken a dive and servicing and repairs are expensive and take an age as they have to go back to Sweden.
From experience, and a lot of research, Canon, Nikon and Fuji (medium format) all fair better for reliability and are way better for repairs, being done in England with a much faster turnaround time.
Personally, I now only 'own' a bunch of Canon full-frame mirrorless cameras and lenses and if I ever got a commission that required the quality of a larger sensor or a super expensive lens I'd just hire it for the job and bill the client. No point in owning expensive kit for me personally - just not worth the expense or risk when it can simply be hired for the job and then sent back to the hire centre and let them worry about it breaking down and having to get it repaired.
Most people won't have any issues with Hasselblad, but the point of this video, and the point that has gone over most viewer's heads, is that 'IFF' it goes wrong, it's a royal pain in the arse and a mega expense to get repaired.
Another problem with V lenses is that they wiggle in the camera mount. I had the same issue with Sony, and the problem got worse to the point that the lens would lose contact with the camera body, causing it to freeze or change exposure on its own. I had to send it back. Another issue with the X2D is burnt pixels. Too many hassles for the price! I nearly bought it, but I decided to save money, upgrade my Canon gear, and get a nice iMac instead for the same price
After much internet research I have read about dead or stuck pixels that can't be fixed with either a calibration or firmware update etc. When I owned Sony full-frame gear I did find lots of reliability issues and Sony failed to fix one, kept coming back so in the end I ditched it all and moved back to Canon, where I was previously with DSLR and film stuff. I only moved to Sony for mirrorless due to a load of great 'cash back' deals on the body/lenses I wanted and it came in at about £1,800 cheaper for the stuff I bought than the Canon equivalent, but back with Canon now. Personally I think the Canon R5 is only a hair away from the X2D in terms of resolution and dynamic range and I personally think the Canon has better colours now. They have really upped the game with the R5 MKII, blisteringly amazing camera.There is hardly anything in it to be honest, certainly not enough to justify the price difference. If I ever needed better quality for a commercial venture I'd hire a Phase One anyway as that has a larger sensor than the Hasselblad and is 151 megapixels anyway.
@@tecravenIn terms of color accuracy, there is a channel called Sonders Creative where they compare the Hasselblad and EOS R5, and Canon performed better. I’ve looked at thousands of Hasselblad images, and their colors seem surgical and boring. Canon’s color, especially from out-of-camera JPEGs or processed using DPP software, is much better. When processed in Lightroom, Canon’s colors also become clinical, like Hasselblad’s. However, I prefer the glowing effect from DPP, which is almost impossible to reproduce in Adobe.
@@forgewire Agreed, I sometimes shoot RAW and JPEG together in the Canon and I did this with the Hasselblad too and the Canon JPEGS out of camera are nicer than the Hasselblad JPEG images out of camera. I like DPP, don't use it much, but I have it and should dig into it deeper, but I use Capture One so no need really. I don't like Lightroom and can't understand why majority of folk use it when Capture One is so much better and a much better RAW converter for sure. Capture One looks way more natural than Lightroom. I know Sonder Creative and have seen this: ruclips.net/video/O0AhwX0ViGc/видео.html and I agree.
It is solid promotional material for the camera. I understand that if someone is sending you a product, discussing camera-specific flaws can be tricky. I’ve heard on numerous occasions that some tolerances between the lens and mount could be worrisome.
Can you share the PR/press contact for Hasselblad? Been trying to get in touch but no replies thanks
I have a 500CM I bought a Digital back 16mp CFV works very well but There is an IR filter in front of the sensor this is coated with a sticky layer which attracts something looking like fungus this happens about every 2 years for sensor cleaning and replacing IR filter, Ist return 2006 was free next was £420 had to be sent to Denmark for repair the price on the web site the complete cleaning and resetting etc, now is around £1000 same for the 100mp backs. I managed to take the IR filter off and cleaned it with a lens cleaner that removed the sicky substance. There are independent repairers that will change the IR filter etc for half that price in Denmark.. Both Hasselblad and Leica have closed there repair facilities in the UK Leica can take many months to have a repair done in Germany
About the mentioned „flawed“ H5D: I have been using one for the last couple of years - also in very harsh conditions - and it never ever failed - so be careful what you believe …
@@matthiaskalt7041 Not ‘everyone’ will have a problem with the H5D. It is a know fact that it has lots of electrical gremlins - just check the internet. I know a Hasselblad ambassador who owned one and he told me the same thing. They are like BMW and Audi cars, unreliable and expensive to repair, but like those cars many folk are lucky and don’t experience any issues.
valuable information 👍
I am pretty sure the assignable ring on the lens barrel is not the focus ring but the one adjacent to the camera body.
Kudos to you for bringing this sort of information to our attention. You seem to have done the groundwork for the repair pitfall. Leica are not much better in practice for authentic Leica repair (invoice proof of Leica repair) M/Q cameras I've owned and repaired. I own a X1D II Hasselblad, a dream to edit the images, quality.............IMHO better than Leica.
Not sure exclusive brands of anything have been easy to repair.
at 15:38 you are also forgetting to mention the 200/2000 series focal plane bodies with the titanium shutter 'foil', and how easy that was to ding; hence the replacement of it in the 203 &205Fcc variants by a cloth shutter curtain, or the retraction system on the 2000 models.
Much appreciated
The dark side you mention applies to any modern technology really. Not a reason not to buy and complain. Top gears like these always take time to repair in any field too. I think you are being a bit paranoid more than anything. 😊
Just have a backup camera if you don’t make enough money to have two x2d. And if at any point it needs a repair use your backup. Not that complicated. All pros do. Re victor would roll in his grave. I disagree. Modern technology is packing some serious specs and very useful too. We had ton of issues with old mechanical cameras too. Don’t even get me started when you shot tons of rolls then after developing you realize you got nothing. Now THATS an issue to bitch about. Thank you
I get your point, but from experience getting Canon and Nikon stuff repaired (even Fuji medium format) in the UK is quick and easy and done here. Fuji will answer the phone in England if you call them and arrange a repair and it is pretty quick, again, this is from my personal experience of from people I know. I phoned Canon down the A1 from me a few years back about an issue with my old EOS 5D MK4 and they arranged for me to go in person the next day and sorted it on the spot.
When I say Victor would turn in his grave, I'm talking about his company being sold off and all the service and repair centres being closed down and a few twitchy things here and there with regard to quality control, I'm not talking about the amazing tech.
Yup, I'm in my 50s and owned and used Sinar 5x4, Hasselblad 500cm, Mamiya RZ67 Pro II, Canon F1, Nikon F3, FA, FM2 and FE2 cameras and bucket loads of lenses when I ran a commercial studio in London with another photographer. Only ever had one electrical gremlin with the RZ as it was an early one. Personally, never had any issues with film except the occasional magenta cast when I used a dodgy lab.
And, yes, any tech with any brand can go down, but, from experience, Hasselblad is by far the most expensive and troublesome to try and get repaired, at least in the UK and Europe.
@@tecraven I agree however I heard horror stories about Sony services. But again I own HB and Leicas. These are such niche brands and produce in limited quantities that are not meant for the masses. Like luxury watches really. I also hate the idea that it was taken over by a Chinese brand but looking at the positive side. It stayed in business and the firmware improved dramatically too. If they keep their high quality and innovation up it’s great. Old model wouldn’t survive in this day and age. Look at how many ppl walk away from phase one. It’s just not practical anymore. Thank you
Earlier this year I switched to medium format from full frame and I decided to go with Fuji for a lot of the reasons you said. I could have gotten a used Hasselblad for a great price, but it'd be like getting a deal on a Porsche. The purchase is only the first cost, then you need to be able to afford the outrageous maintenance costs, etc. or it's useless. That's a system I hope to eventually get into, but not until I'm fully ready to do so.
I've been absolutely loving the GFX system, fwiw.👍
I love the GFX 100II, and if it were not for the questionable build quality of the base-plate I'd buy one, but it's still my favourite medium format camera right now and I'm in England, UK and Fuji head office is only a 50 minute drive and they repair and service there cameras there with a super quick turnaround time and they will pick up the phone and speak to you if you call. Good customer service for most things regarding Fuji. Good Porsche analogy. Oh, I found out the other day when speaking to somebody at Team Work Photo in England that because England is no longer part of the EU if they have to send a Phase One digital back back to Denmark (where they are made) for repair there is a fee, can't remember, either £150 plus vat or £170 plus vat, just to get it out of and back into the country, that's on top of the currier fee to get it from England to Denmark, and back, and the repair cost of course. One has to assume it will be the same to get Hasselblad kit in and out of Sweden to/from the UK too.
Can’t say I’ve ever suffered a breakdown or noticed any quality control issues with anything electronic, or mechanical I’ve bought that is made in China or Taiwan. Yet. I must be lucky. I’ve had cause to order DJI spares. The quality of service and turnaround times have been exceptional. I’ve only had cause to return one camera for repair. That was a Ricoh GRDIV. Again no complaints. I believe it went to Germany. That’s one of about 20 digital cameras I’ve owned from various manufacturers.
The thing is , it’s usually only the negatives about tech issues that gain traction on the internet. I would say most consumers are extremely happy with their purchases. I’ve only been disappointed with a couple of cameras I’ve owned. And to be honest they were pretty minor annoyances.
You repeated the same thing over and over with no real evidence: Hasselblad lens may be a bit wobbly and the camera might be expensive and time consuming to repair if it breaks. It took you over half an hour to say this?
I’m by Leica. And the process is the same. Major Leica cameras and lenses go back to Weltzar for servicing, and it does take at least a month. I find it quite securing, being such complex and fine tuned craftsmanship pieces, that it is taken over by the creators themselves.
Now when you’re a pro, you certainly have several bodies - sure it does cost money - hence you should be able to survive.
The only point I can’t comment is how far this is fixable. Leica are. And the service is generally fair with you, considering the money you spend in those products.
I just don’t know about Hasseblad policy.
Level of service will depend on region. Here in China they have a repair centre in Shenzhen. I recently had a fault with my XCD38v lens and sent it to Shenzhen. Received a call the day after they received the lens to let me know they will be replacing it instead of repairing. 2 days after the call they sent out the replacement lens and I received it another 2 days later. Quite good service I thought but this is for China.
It does seem the point you made about devices full of electronics and is thrown out instead of repairing may somewhat apply to my case. Although I am not sure what they will do with the faulty lens.
Good to know the customer support and service is better in China than Europe. Many XCD lenses are made in China now (so I've heard by people who have bought them and seen the 'made in China' stamp on the box), which means the production costs would have gone right down compared to when Carl Zeiss made them in Germany or Fuji etc in Japan. I know the XCD lenses are expensive to buy, but they cost a fraction of that in parts and production costs so, I suspect, they probably weigh up the pros and cons when it comes to repairing a lens, or camera, and depending on how much tearing down, stripping apart and replacement parts etc, could be easier to just bin the old one and ship out a new.
@@tecravenwell don’t forget that Hasselblad’s parent company is DJI, which is Chinese. I bet it plays a role.
@@vannoz66 Yup, they are definitely dictating to Hasselblad, especially regarding parts etc.
Thank you for the warning about the Fujifilm base plate... before I break mine.
Welcome, it should be ok, but just be careful with it and be aware that if you have a heavy lens and the camera mounted 'portrait' angle on a tripod and you knock it the weight of camera/lens can cause that think base-plate to crack and brake off. If you're aware if it all should be fine.
There are L bracket / base plate options you can add to provide strength.
@@michaeltaylor3835 Yes, but they don't ass strength as they are attached to the weak point of the camera so trying to paper over the cracks, nothing more and the bracket only attaches on this one point, not several points, so could even make it worse - looking at it from a structural engineering standpoint.
Who wants to be the one that tells him that his iMac's SSD is soldered to the motherboard and if it dies, needs to be sent to Apple to get the motherboard replaced and that can take weeks?
As someone who has good relationships with several camera shop managers, you should know that if you go through the shop that sold you the camera, they will usually deal with Hasselblad on your behalf and send the camera in for repair for you. They will also often loan you one of their rental cameras while you wait for this to happen, if you request it. These are professional cameras that cost a lot of money, and camera shops usually take good care of the pro customers because of that. Before dropping thousands on a camera system, you should check that the shop provides this level of service and if they don't, buy the system from another dealer who does.
Yup, I know where the SSD is in my iMac as I had it changed by an independent Mac guy in the UK, who charged £265 to take my Mac apart and fit a larger capacity one for me. He's 10 miles from me and he did it two days after I called him. I had a pub lunch around the corner while he did it.
Regarding Hasselblad and cameras shops, there is not a camera shop in the UK who will take your Hasselblad in and deal with it for you, they all say you have to email Hasselblad directly and deal with them directly in Sweden - end of, and I called a bunch of main dealers in the UK to confirm this so, in the UK at least, if you buy a Blad, you have to deal with Blad directly in Sweden.
@@tecraven Your iMac must be old enough that it was slotted into the motherboard and not soldered in like they are currently.
And these camera shops, they were under the impression that you purchased your camera from them? If that's the case, it leads me to believe that customer service in the UK is either poor (which hasn't been my experience so far) or that you're not dealing with camera shops that have a pro department.
@@dezfoto7534 Maybe with my iMac, Intel model from 2017. I phoned shops like WEX etc and, yes, gave them the impression I bought an X2D from them, but still told to go direct to Hassy. It's not only like this in the UK, but Germany, France and most of Europe too.
I prefer the Fujifilm system drops quickly in price and is much more accessible for a normal user because both cameras and lenses are easily found on the second-hand market
in the end the sensor is identical only the colorimetry changes which is one thing managed via software the real advantage of the Hasselblad system are the lenses with central shutter which I don't understand why doesn't Fujifilm want to make it at least for portraits so I can use flash sync at all times
To be honest I'm not a fan of either Hasselblad or Fuji. Hasselblad due to all the points I mention in this video, but Fuji because, new, it is about the same price, although the lenses are much cheaper, but the build quality of the Fuji body and lenses is just not as good as the Hasselblad. Mate of mine has the Fuji and the lenses feel a bit 'rattly' and loose now, like things inside need to be tightened up again. Don't like the lack of leaf shutter in the lenses, this restricts flash synch meaning you have to use HSS and lose loads of power. Oh the base-plates break, did I mention that ;) Colour difference does not bother me, in fact I prefer the colours of Fuji. Hasselblad always had a tad of a spike in the green channel that I always had to nudge towards red to get rid of it. On the X2D the colour science is not that good. The Canon R5 is way better for colour over the Hasselblad, by a country mile.
Hasselblad is great in this respect compared to Leica. A Leica m lens repair cost me 7 months lol
and Zeiss ZX1 doesn't even have card slot only internal ssd, which was probably the stupidest decision on their end, and for some reason nobody even mentioned the probability of ssd drive failure in reviews
@@quite1enough That is just plain mental, no way to shoot redundant (back up) at the same time. Crazy. I wouldn’t risk a location shoot with a camera like that and I know I’m not the only one that feels this way about this Russian roulette method of shooting.
+1
I think your lens issue is caused by the fact that the focus motor in AF setting is fly by wire and in MF there is a physical connection.
I heard the new lenses are built by Panasonic.
I live in NZ and literally every camera maker has no repair service here. My Leica M was in Germany for 3 months!
The least attractive part of Hasselblad is the fact that the warranty is only 1 year. My Leica is 3 years.
At 2:39 you state XCD best lenses the Hasselblad ever made, who does really makes these lenses?
Not sure, but they are super sharp. Could be Fuji, Nittoh or Cosina - speculation of course.
@@tecraven All older NON XCD 2.5 lenses were designed in Sweden but made in Japan by Nittho after DJI acquired the rights and the factory and the production. New XCD 2.5 lenses are a bit more of a mystery but made in China for sure - I have all of them and they have the stamps on the box. One thing we do know is that they are all smaller and have have a newly designed shutter mechanism. Of special interest might be that they initially launched the 90mm 2.5 and immediately withdrew it form sale taking some 18 months or so to re-release it. (I know this as I Pre-ordered it from its initial release). An independent test was done on this lens specifically and the results found it had the highest number of NITS ever recorded in their tests almost double of that previously recorded for a prime lens.
@@nelsonclub7722 Surprised that the new XCD 2.5 lenses are made in China, I thought they all came out of Japan, but if you have them, you should know. There is a guy on RUclips called Marc Adesso complaining about his X2D, issues, especially the lens mount. I think he said he tried three different camera bodies and they all had wildly varying degrees of wobble when mounted on the camera: ruclips.net/video/f_mAVqPbwB8/видео.html - I suspect, now knowing that some Hasselblad lenses are made in China that the quality control on the production line has taken a little tiny bit of a hit, perhaps.
As an aside, I'm not sure why folk around here (not you) are getting so upset with this video. I think it's just because people that have bought a Hassy digital camera are taking it personally that I'm pointing out a few issues such as the lenses not being a nice snug fit and you can still turn them back and forth a millimetre or so, even when locked onto the camera and clicked into place, the control ring having a millimetre of travel before it engages and a few other gremlins. People get very defensive and protective about their purchases, human nature and something I'll never really understand. I do also specify at least two or three times that the 'potential' reliability issues or things 'potentially' going wrong are speculation on my part and I did mention that the chances are nothing will ever go wrong, I just point out the 'what if' scenario.
@@tecraven I agree with everything you said. I didn't know you could assign the ring - its a bit it glaring now I've tried it!!! As for people complaining or having reservations about 'China Made' they are probably stuck in the '80's - things are different now!!!!! If you are causing people to have a robust debate on your subject matter - then keep on doing it - more clicks, comments and views = ££'s - !!! Thats a reflection on them not you!!! Have a good one
@@nelsonclub7722 Honestly, I don't do this for the money as there simply is none - I don't have that many subscribers ;) I don't try to stir up a hornets nest on purpose and I'm often perplexed as to folk's reactions. I just try to give a different insight into things, based on my experience. Yes, things have changed and I grew up in the 80s myself. Regarding Chinese-made stuff, there is good and bad. There are companies like DJI (and others) that strive to make the best product possible, then there are the Chinese knock-off companies that make cheap fake imitations of Nike training shoes, eligibly, etc and people often get the two confused. Apple are made in China, not USA, and have been for a long time, yet they churn out superb products with very good quality control on the production line. But, I do know a few Chinese people and even they will say that there are plenty of iffy products that come out of China that have questionable build quality and reliability - that's just a fact and has bugger all to do with being politically correct.
You video title is click bait. Unfortunately, medium format cameras are not mainstream consumer products. Even though they are very expensive, one cannot assume the support infrastructure would be the same as the full frame and smaller sensor cameras. If you by a luxury class vehicle and need repair, most likely the repair shop for such a vehicle won't be convenient and getting parts from the manufacturer will take a very long time. Lastly if one was to buy an X2D, you would make sure you acquired the compatible software tools to properly handle the files and not expect what you have will work.
In Australia we have automatic consumer guarantees that come with every purchase for products/services. These guarantees are legislated by the government. I'm not sure to what extent the UK has similar laws. In Australia these guarantees are automatic and cannot be taken away or changed by the seller/manufacturer in any way. On top of these guarantees, manufacturers can give voluntary warranties. Manufacturers do not have to give voluntary warranties. They choose to do this. Any claims made by manufacturers via their voluntary warranty must be honoured, on top of the automatic consumer guarantees that come with every contract of sale. Sadly, these voluntary warranties attempt to cover up the consumer guarantees in the sense that they try to limit the consumer guarantees, which is something that they are not supposed to do by law. Consumer law looks at how long a reasonable consumer would expect a particular product to last. This depends on its nature, quality, price and expected longevity, as well as any claims that the manufacturer makes about the product. In Hasselblad's case, these claims are significant, given the premium quality championed by them. The Hasselblad is top tier, and a reasonable consumer would expect it to last many years. Thus, the 12 month voluntary warranty that is given by Hasselblad is clearly inadequate from a consumer guarantee point of view. This is why I said that manufacturer warranties usually attempt to limit the consumer guarantees. Importantly, this is not something particular to Hasselblad - not at all. This is something that is particular to capitalism and human nature. At the end of the day, you need to have a discussion with a seller in order to get your guarantee rights. When I say that guarantees are automatic, this means that they are legislated by the government. However, sellers do not automatically apply them. You need to talk to the seller to make any claims against your consumer guarantees. If there is disagreement (and there often is, because sellers often like to pretend that the voluntary warranty is the be all and end all, when it actually is not). In cases where there are disagreements, you may take the matter to your government tribunal, which is like an informal court. Where consumer guarantees have not been met, this breaks the contract of sale, and you are entitled to a replacement, repair or refund. Sadly, the fact that manufacturers are allowed to give voluntary warranties (which usually try to limit the consumer guarantees) actually allows customers to be confused about their understanding of the consumer guarantees. Bizarrely, most consumers (and many sales staff at stores) don't have a full appreciation of the consumer guarantees. Many people think that the manufacturer voluntary warranty is the only warranty they have. It is up to the consumer to know their rights.
In the UK most electrical product come with a manufacturers 1-year guarantee, but UK Consumer Rights Act 2015 says electrical goods should have a minimum life expectancy of 3 years, thus a 3 year guarantee, which is enforced by UK government law. I remember purchasing a LaCie USB hard drive from the Apple Store in Cambridge, UK and after two years it packed up. I took it back to the Apple Store and they said it only has a 1-year guarantee, then I started to push the UK Consumer Rights act and when I started to raise my voice (UK store managers don't like that as other customers can hear) they backed down and gave me a replacement there and then.
Again, in the UK the masses don't know about the Consumer Rights act and this 3-year guarantee and it always makes me laugh when people say to be electrical goods (not Hasselblad of course) from UK department store, John Lewis, as they give a 3-year guarantee on their products, while PC World charge for this. This is crap, John Lewis are just giving what UK law states and they would not have to pay for any repairs, they just send it back to the manufacture and, under UK law, they have to fix it or replace it under guarantee within 3 years anyway, while PCWord/Currys rip their customers off by charging for an extended 3-year warrantee and if the customer takes anything back within 3 years, Curry's/PCWorld don't have to pay a penny, they send it back to the manufacturer, who, again, under UK law, repairs it or replaces it for free so Currys/PCWord have a cash-cow rip off going on with their bullshit extended guarantees.
Regarding Hasselblad, yes, it falls under this, but in the UK we still have to pay £150 plus vat due to not being a member of the EU and this is not covered under guarantee so that is one expense, plus the delay of 3 to 6 weeks with no camera as it goes back to Sweden for repair.7
very funny Nigel.
that has to do with engaging the manual gears,
I know, but my Canon lenses don’t do it because Canon engineered them with my precision, care and attention to detail.
There is a great misunderstanding with the Hasselblad face detection.
The system detects all different faces in the image and chooses per default the nearest person
You can then change manually the person you want to focus
Once a person confirmed the AF focuses on the nearest eye of this person.
The difference with other eye detection systems is that you can choose the nearest or far eye, what you cannot do with
Hasselblad face detection.
So Hasselblad shows you only the face and not the eye assuming you know that it will be the nearest eye of the face
And of course Hasselblad has no continuous AF
Using default AF on the release button is BS with a x camera.
As there is no tracking it's much more convenient to focus with back button AF
Yup, I totally got the face-detection and how it just 'detects' the face, or faces, in the frame and how you can swap from one face to another, then press shutter all the way for focus to kick in, that was not an issue for me, in fact I see that as great compared to my old Hasselblad 500cm with total manual focus ;) But, it is still laggy compared to the Fuji medium format cameras, the latter have eye-tracking too, not sure why Hasselblad with all their DJI money and contracts can't get this implemented - maybe a firmware update, maybe not.
thanks
Welcome.
As said by Hasselblad spokesman not long time ago, they buy their lenses at Nikon. , Beni Wittenberg.
Hasselblad are set up for selling although the waiting times for some of their lenses is ridiculous! 90mm springs to mind. Their back up and assistance is really poor.
Hasselblad went down hill once DJI got hold of it, no repair centers and everything going to Sweden makes it a no go for professional.
This point is exactly why I will never buy a camera from an outfit with "pro" service, like Hasselblad, Phase One, and so on. Everything is shadowy and foggy, and you cannot get straight answers about anything. The prices are insane, the customer service is bespoke, blah-di-blah, all things which I do not want. I have the Fujifilm GFX system now, and I couldn't be happier. Everything is turn-key, solid service backing it up. Of course, one could always get unlucky and have a poor local service centre, but by and large, I would be very surprised if problems ever amount to more than very tiny percentage numbers, the company stands behind their products. It is also a much more democracy-supporting system than buying from DJI, which I value. I do not want to support economies which might turn around and wreck my world.
It looks to me, that commiting to such a big amount money to a company that don't care for customers and service is pointless. The same image quality could be archived by Fuji and Phase one. Hasseblad is domed to disappear, it is matter of time.
people who buy Hasselblad probably think they will go to the moon 🤣 btw That ssd there is only good for backup. SSDs that have to write small files often don't last last long, so if someone decided to use it as a primary drive, then it's very likely to fail within a year or two.
I didn’t know that about SSDs and small files - interesting. Yes, Hasselblad have rested on their laurels for way too long now and people aren’t flying to the moon with their cameras and, unlike the 80s, photographers don’t use their cameras to shoot weddings anymore either. The good old days of Victor’s V system and the support that went along with it is well and truly dead.
I did a Google search for ‘How long do SSD drives last’ and came up with varying answers. Many folk claiming up to 10 years, many saying they can break down and you lose all data much sooner than this, others say longer. She say 3-5 years, but it is an unknown quantity really. But, one thing is for sure, they don’t last for ever and you start to lose some of that 1TB capacity the more you use it and the ‘media life’ of any SSD counts down from 100 percent media life remaining down to zero percent. SSD should be replaced once its media life remaining is less than 10 percent - I got that from Other World Computing website and have read similar stuff on other sites.
To this from Enterprise Storage site, and, again, have read similar on other sites: “Even if SSDs are much faster than mechanical hard drives, they have non-volatile memory. As a result, they become less reliable with time since the transistors wear out and lose their charge-holding capacity. With growing usage, these drives become less reliable. By default, SSDs come with a limited lifespan.”
That's interesting...considering that I have an NVME drive in my computer that's about 6 years old, in daily use, gone through hundreds of thousands of raw files...and it's still working fine. So please, get ur head out of the bush and come back to reality.
GFX100S II GFX 100 ii are better all round cameras.
After watching your video, I think you will not be getting a X2D!
You complain about general problems with digital camera equipment and blame Hasselblad for it. This is unfair and unwise.
Please try to let repair a Nikon D750 or a Canon 5D Mark III, and you immediately know what I am talking about.
Yup, been there and done that. Took my Canon EOS 5D MKIII to Canon just outside London. Phoned them, drove down there the next day and they sorted it on the spot, within half an hour, drove home, sorted. Had the same with Nikon kit been sorted within three days in the UK also. Fuji medium format cameras are fixed in the Fuji UK office in Bedford and I've spoken to them a few times on the phone and most of their repairs are sorted within a week. Trust me, this video is very well researched so it is fair and I am wise. Yes, any digital camera can develop problems, like I state several times in this video, not just Hasselblad, but getting Hasselblad digital cameras fixed is much more of a 'Hassel' (pun intended) than fixing any other camera, certainly in the UK and Europe.
@@tecraven I prefer to trust my own experience rather than yours. Sorry.
I don't like playing those "what if..." games like that. Real life has its own rules.
Or do you know of a single(!) case where the internal memory of an X2D broke?
@@astromeeting Not in an X2D, but I know, from experience personally and other people, plenty of SSD drives that have given up the ghost in laptops and mobile devices and I have certainly had a few SD and CFExpress card corrupt to the point that the cards had to be tossed in the bin. Whatever SSD Hasselblad are using inside their cameras is nothing special and given Hasselblad are fully owned and controlled by DJI in China I suspect DJI (with their buying power and ownership of lots of technology and parts) are supplying them anyway so although most people will probably never have a problem, some people could, this is just a fact. You only have to look on the forums and type into Google “Hasselblad reliability issues” and you can see that plenty of people are having various issues with Hasselblad digital cameras, as they are with other digital cameras by other manufacturers, but my main complaint is that when it comes to repairing Hasselblad digital cameras it is a lot more hassle and a lot more expensive than most other brands - and I’m going by personal, and other peoples, experience here.
@@astromeeting well you are the one choosing to throw away everything he is telling you about past experiences with other brands and you go ahead and focus solely on your experience. how does this make any sense? I've sent cameras to repair many times for the last 26 years , plenty of brands, it is quite reasonable to assume that hasselblad will not have the same amount of repair centers as Nikon, canon and sony and Hasselblad is much more niche. That said not surprising that it would take Hasselblad longer. Also nothing new for internal storage to break, happens all the time on PC's , cameras SSD's are no different
30min is too long.
if I had known the true about the Hasselblad h6d 100, ; I would have ran the other way with my investments. This is the fourth time that I have send my H6d in for repair. My opinion is that there are few technicians that known this camera. I still believe that Hasselblad make a great camera, but there are many problems. Thank for the true presentation.
You're welcome Edward. Seems my video has upset quite a lot of Hasselblad owners who just don't like it when somebody points out something negative about their Hasselblad's. No idea why, not like I insulted a member of their family, but folk are strange and get upset if somebody dares say anything even remotely negative about something they own.
Fuji never made any X system lens, Fuji made H system lenses
Yes they did, early on Hasselblad got Fuji to make their lenses for the first X1D model, but Fuji (without telling Hasselblad) only did this for a short time and then they outsourced to Nittoh without telling Hasselblad. Hasselblad found out and then went directly to Nitty directly. I think Cosina are possibly involved now. But, whoever makes the latest XCD lenses, I don't like the control ring as there is slight movement in it before it engages, none of my Canon or Nikon AF control rings do this so it is a quality control design that they just let go as they probably figured nobody would be as fussy as me or even notice it. Noticed also how the lenses don't fit snugly to the body of X2D either, once clicked into place, you can still turn it clockwise/counterclockwise a millimetre or so - not good for Hasselblad, not what they used to be.
no no no it's not Hasselblad, it's Hassleblad
solution should be buying extended warranty and you should know that sony as well is terrible in the high end cameras as well
Please tell me something new. You are complaining about an electronic camera vs the V system which is pure mechanical. Apples to oranges; and as everyone should know all electronics will fail. Leica’s have tons of problems. I’ve seen a guy here on RUclips praising Leica after purchasing a brand new M10 for which he had to send it back four times before Leica got it right. You don’t seem too worried about your Canon gear giving up the ghost at anytime.
I'm not worried about my Canon gear going wrong as this kit is cheap enough that I can afford two R6 MKII bodies so I have a back up. Well, I could buy three bodies for the price of X2D body along. Also, I've been using Canon gear for 30 years and only ever had one problem and it wasn't even a problem, I just felt the camera underexposed by 2/3rds of a stop so I had Canon UK go into their service menu and re-calibrate it to over expose by 2/3rds of a stop to make me happy. I drove it down there and they did it while I waited in 10 minutes.
Yes, I know electronic stuff goes wrong, just not my Canon stuff. But I did sell off a load of Sony gear (A7 III) due to reliability issues and gremlins and Sony not being able to fix it, well, they did, but the issue came back a month later.
For me, the main gripe I have with Hasselblad is not the fact that it can possibly go wrong, I accept that, my main complaint in this video is not about that, it's about the fact that it has to be sent back to Sweden at great expense (customs fee of £150 plus vat to get it there) DPD delivery and collection, another £80, plus all the paperwork and messing about that that involves and an average turnaround time of a month from the initial email you send Hasselblad in Sweden. Agin, I'm bitching about the fact that Hasselblad have closed down all their European service centres so everything has to go back to Hasselblad in Sweden and from the UK this is a major ball ache. That is my main gripe. Fuji service and repair all their medium format cameras in England about a 60 minute drive from me, same for Canon, Nikon, Panasonic etc.
Thank You!
You're welcome. Much as I hate to say it as I'm an ex lover of Hasselblad having owned a 500cm and loads of Carl Zeiss lenses in the past.
@@tecraven
I haven’t owned any Hasselblad… but when a Younger Lad, I worked in a portrait Studio and we had a couple of the 500 cm with Zeiss lenses.
I was so impressed with that equipment… I loved that camera gear.
I have watched a few reviews on this camera and yes You are correct…. There was never any mention of the potential disaster that could happen with a malfunction.
At least with apple (while under warranty) You call the warranty center… they send a box You get the box the next day all addressed to the repair center… You send it, the product arrives at the repair center the next day. The gear is repaired the next day and shipped back… You have a total of 3-4 days turn around.
@@kevindowd7769 Yup, I only ever had an issue with a Canon camera once, I had to get it re-calibrated as it was underexposing by a stop, even though Canon said it was in there tolerances. I got the service engineer at Canon in England to re-calibrate it to over-expose by a stop to compensate. I drove it down there (only 70 minutes drive from me) and they did it while I waited.
insurance!
It’s either complete lie or you have no understanding what you saying. Fuji lens are not even close to hasselblat in term of sharpness. Fuji lens is not enough for 100mp camera.
Yet another Hasselblad owner who's upset that I've pointed out some flaws. Guys, really, no idea why you're taking it personally. I've been a pro photographer since the 80s. Back then I owned and used Sinar 10x8 and 5x4 cameras, Hasselblad 500cm cameras with about 9 Carl Zeiss lenses, Nikon F3, FM2, FE2, Canon F1 and A1 bodies. Shot and owned all of this for commercial and studio work out of my London studio. Yes, I know what the hell I'm talking about. Why would I just make crap up? I've used the Hasselblad HD5, the X1D and X2D extensively, with several Hasselblad lenses. I've used, extensively, most Fuji medium format cameras and a bunch of their lenses and you can absolutely trust me on this the optics of Fuji lenses are identical to Hasselblad lenses, hell, Fuji even made Hasselblad lenses for them for a good few years in the digital era - do you think Hasselblad make their own lenses? No, they never did. Hasselblad have had three companies make their lenses over the past 20 years and at one point when Hasselblad appointed Fuji to make their lenses Fuji (without Hasselblad even knowing) outsourced some of those to another lens manufacturer too and many Hasselblad lenses are even made in China, yes!!! these days. I've shot focus charts, test charts, controlled lit studio situations and outdoor natural light situations side-by-side with many of these Hasselblad and Fuji cameras and I'm telling you for a fact that there is zero difference in image quality between their lenses. Hasselblad lenses have the edge on build quality, I'll give you that, and they should stand the test of time while Fuji lenses feel a little rattly after a few years of professional in-the-field use. As for the cameras, both Hasselblad and Fuji use the same Sony-made sensor and before you bang on about 'colour science' well, Hasselblad's colour science has taken a quality hit with their latest X2D 100 and (after serious testing) Canon's R5 is way better for colour science than the Hasselblad, by a country mile. So please, don't tell me I don't know what I'm talking about because if I didn't I would never have been hired by: BMW, Smirnoff Vodka, Johnson & Johnson, Practical Photography, Arsenal FC, Sony, Panasonic, JVC, Jools Holland, The Police, Wheatus and more fashion models than I care to remember. Trust me, I know my shit! I'm not a RUclipsr by any stretch, this is not what I do, I do this every now and then when I feel like I have something to say and if people don't like my 'facts & findings' after much investigative journalism and deep research they can always click off the video and go watch some sycophant like Jared Polin or Gerald Undon instead as those guys just spout what the manufactures tell them to and they never say anything scathing about any piece of kit as they know companies won't send them stuff anymore and they actually make a living out of RUclips so you'll only get 'nice' talking over there and if they do have to say something negative they wrap it up in pink fluffy cotton wool. I don't give a crap what manufactures threaten me with, I'll say what the hell I want and if they refuse (and three to date have) to send me kit anymore, no problem as I know plenty of shop managers, studio owners and other folk in the business who will loan me kit.
It annoys me when people arrive here and make some crass remark, especially (going by your channel photo) when you shoot on an iPhone and, I suspect, have never shot on either a Hasselblad or a Fuji or actually done any shooting and comparisons for yourself, something I suggest you do rather than going by all the sycophantic crap other RUclipsrs spew up on a daily basis.
People should be grateful for my brutal honesty and the amount of research and testing that I do.
No I have Canon r5 ii, r6 ii and more that 10 L lens for it. I’m Canon user. I just thinking about medium format. But from my information Fuji lens are not sharp enough and Hasselblat is expensive and has no video.
You comment deserve respect. I’ll subscribe to you channel. Thank you for your opinion my friend.
Interesting that you are in music also like me. Susvara Unvield or HE1000 Unvield review could be step forward 😊
@@goldenstasgs Hey, thanks, man. You could have responded much differently to how you did so respect to you, bro! I don't own medium format anymore. My main cameras are two Canon R6 MK2's with four L series RF lenses and, to be honest, rather than buy medium format I'd rather buy a Canon R5 MK2 to double the megapixels over what I have and it's a bloody amazing camera. You should check out Sander Creative's video here: ruclips.net/video/O0AhwX0ViGc/видео.htmlsi=sDy5vEMVHv6lAEl5 - this guy knows his shit too ;)
@@goldenstasgs Haha, some mega expensive cans you mention there ;) Yes, I'm a hi-fi nut. Linn Ninka speakers, decent streamer etc. My audio editing cans are Neumann for mixing and mastering and a few pairs of Beyerdynamic for recording with vocalist.
Thank you so much for this honest review of the Hasselblad. It confirms my decision to have chosen the Canon R- System. I am so happy with my Canon R6 Mk II - which is the most versatile and ergonomic workhorse I ever had. It has noch weaknesses that matter in practice. If in future I look for an upgrade it will be the R5 Mk II. And I hope getting used to letting go of the dream of medium format, which has more disadvantages than advantages compared to full-frame. And in the end-product almost nobody will see any difference in image quality.
Kind regards from Switzerland.
You're more than welcome, Mark. I, like you, dream of a medium format camera, but thus far there is nothing suitable as Hasselblad have all the issues I outline and Fuji still have the questionable quality base plate that brakes easily. I use a Canon R6 MK2, two of them, with a load of R series Canon glass and the R5 would be about as far as I'd probably ever need to go in terms of image quality as from this 50 megapixel R5 you can still print up to 6x4 feet and unless you pixel peep in Photoshop spotting the difference between a Hassy and full frame 50 megapixel is not really that noticeable to be honest.
Owned by the frigging Chinese? This is the end of the long Hasselblad tradition of superb-quality cameras. 😢
Yup
You really scared me, but it is all true.. I almost ordered one..