Nordfab Cost Me...
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- Опубликовано: 9 июл 2024
- Patreon - / fortressfinewoodworks
Fortress Shop - unlockfortress.com
Join me on a journey different than others, where we uncover the reasons behind my beliefs of Nordfab ducting as a product and a company. Sometimes as woodworkers, we just want things to go well, and they never seem to follow suit.
0:00 Intro
0:21 It finally showed up...
1:15 Starting the process
2:22 We begin uncovering
3:46 Back story = problems
6:20 Therapy
7:14 Another invoice?
8:36 Final price
9:31 Freight problems
10:32 Not to mention
11:10 Was it worth it?
12:21 The point?
Tools and products I use in my build videos
Graco Airless Sprayer with gun - amzn.to/3QWVPnS
Graco fine finish tip (308)- amzn.to/3WnJ3jk
Graco fine finish tip guard - amzn.to/3Xq5fuy
Sherwin Williams Wall and Wood Primer - www.sherwin-williams.com/home...
Sherwin Williams Trim Urethane Topcoat (tinted to tricorn black) - www.sherwin-williams.com/home...
Laguna i Flux 5 Dust Collector - lagunatools.com/industrial/du...
Laguna J 16 Jointer - lagunatools.com/industrial/jo...
Laguna p25 Planer - lagunatools.com/industrial/pl...
Festool tracksaw - amzn.to/3qNfD0B
Festool Midi Dust Extractor - amzn.to/3Lml6oE
Festool Sander 6" - amzn.to/3DDHBn4
Festool Rectangular Sander - amzn.to/3DDIkVk
Festool Kapex - amzn.to/3HsHAV2
SawStop PCS 175 (SMALLER) - amzn.to/3SfgItS
SawStop ICS 73230 (BIGGER) - amzn.to/3Ga1cLq
Sawstop crosscut table - amzn.to/3hYBrWs
Ridgid Brad Nailer - amzn.to/3UvShua
Makita Palm Router - amzn.to/3UkXG6Z
Kreg Pocket Hole Jig (K5) - amzn.to/3HuXu10
Bench Dogs Push Block - amzn.to/3UUfJ3d
Japanese Pull Saw - amzn.to/3UXHisi
Bosch Router (for router table) - amzn.to/3VDxROU
Rockler Router Table ACCESSORY KIT - amzn.to/3VD4z2Y 
Хобби
I know several other individuals that have had similar experiences. While the product is fantastic, the customer service is left greatly wanting. I believe this is why they handed that off to third party providers, just to be able to shift the blame.
The summary I get from yours and others experience is to go ahead and design the system yourself, spill your own blood, order the product needed, and end up with a much, much better experience.
This is basically what I learned so I agree.
They design your layout so your airspeed is correct in each tube to prevent dust accumulation in the system, not picking every little piece and how to attach them. That's your job to figure out, it's universal clamp together stuff!
I really don't think they were actually doing the math on airspeed because the first design they sent me was absolute trash. There was extra piping everywhere, way too many 90 degree turns, and didn't seem to be designed by a professional in any respect. I had to talk to the engineer directly to get the design layout better and more efficient. Thanks for watching and commenting!
One of your biggest virtues (imho watching your videos) is your patience. Whether with your own mistakes or others, you seem to navigate through the ebbs and flows. That is challenging when you are constantly striving for perfection, and will accept nothing less. I commend you for keeping the lines of communication open…the lack thereof is usually where things fall apart. Kudos on the system…maybe someday!
I truly appreciate that. It sounds like you value patience and communication as well! Good luck with things and thanks for watching!
@@FortressFineWoodworks I’m still working on both…and I’ve been playing in the woodworking sandbox for 40 yrs. It’s a marathon, not a sprint!
I'm designing my own and will order the parts and install it myself. But it's close to $5,000 for the material. I figure 900 per drop! I've also read bill Pentz about 10 times.
If they gave you a price why did it turn out to be 50 percent more? Plus all the extra parts? They don't take those back do they? Next time try Oneida
That's a good idea. Then you won't have extra.
It cost more because they added on a bunch of parts that I didn't need.
Great 'buyer beware' video! I'm nowhere near needing a full up system like you, but now I know. I think you're in the right here on this because for $12+k you paid for the right to call it like you see it. I'd add that you got to the heart of it at the end of this video - companies, all of them, are focused solely on profits and shareholder value, and aren't paying employees what they're worth nor are they investing in key aspects like customer service. It's pervasive and spans every segment of the economy.
One last thought - that extra material will come in handy when you inevitably need to expand for more tools. Costs will be higher in the future, so in theory you'll regain some of that bulls**t tacked-on cost.
You are exactly correct. Covid really destroyed good companies. People are lazy and unthorough these days.
I am keeping every extra piece as an investment for future updates. Thanks for watching!
Oneida sells a quick clamp system (similar to, or is Nordfab) and they also have spiral pipe and connectors that is 3/4 the cost for pipe and have the cost for elbows. When I installed my dust collection system based on a Oneida commercial separator, I went with spiral pipe and connectors. Oneida sells a non Nordfab pipe to Nordfab type clamp adapters that work nicely with the spiral pipe. I have since converted some of my drops to Oneida’s quick clamp system to make the pipe to hose connections.
Cheers
Thats a great idea! I hope people see this comment for that awesome tip! Thank you!
Thanks, Oneida also has a duct design service available, and it is free if you buy the parts you need from them. They designed my setup, and it has been great.
Cheers
That is insane the cost of all that, I just did my shop in Spiral that I got from the HVAC wholesaler and I paid $800 for all the 10" 8" and 6" pipe and all the elbows and fittings. plus they were all 10' sections so it went up fast. I had all the y's and blast gates already, My collector is a 7.5 hp oneida. with buying the collector used and piping I have half of what you have into my whole system as what you have into pipe.
Yeah you have a good deal then. Nordfab isn't cheap
This is absolutely bonkers. Thank you for the heads up.
Just sharing my experience. Thanks for watching!
Had almost the same experience wite Oneida as the distributor and design consultant. Ended up with a ton of extra parts, after I redesigned it myself, they would NOT allow me to to
return.
That's very annoying of them. I'm sorry you had such a struggle.
Grizzly has the same pipe fittings and system and web based dust collection design software.
Do they? I didn't know that. Thanks for the tip
@@FortressFineWoodworks I'm assuming their compatible but haven't looked into it.
I'm shocked and sorry you had these problems with Nordfab - and to read others here had problems. I've built two ducting systems with Nordfab, but Nordfab UK and used their direct sales team. I can't praise them enough. Ducting isn't rocket science (it's flow dynamics haha), and such a great product should have great service too.
Love your work, and I'm glad you have great dust extraction. Me too lol.
M 👍🏼
I'm glad you are enjoying yours. It's a great product
My therapist would have skipped compassion and had me work on my anger issues. After the last video of yours that I watched, I went to the Nordfab sight to see how much the systems were... in Canada you can spend over $400 for one length of pipe! I about shat myself. Awesome system but you Americans really have it good! LOL
Your therapist is a hardballer!
I didn't realize how expensive they were in other areas. That's literally insane. Thanks for sharing the info!
Thank you!
Thanks for watching
Damn!!!! My shop is about 1/3 the size of yours and my quote was $5200. I just ran with their drawing (with some modifications) and bought a lot of the parts on EBay and brand new from Grainger. I’m also only using 4” and 6”. If I went by their parts list I would have over bought a lot of pieces
Yep exactly. You played it smart!
Thumbs up for the great content, massive thumbs down for Norfab's service and delivery processes. It's crazy that a company selling a premium product at a premium price would allow an experience like yours. We ship vehicles from all over the country and it is super tough to find reliable and punctual carries, so I feel your pain there!
Thank you. That must be frustrating shipping cars.
Sounds like it was quite the experience…yikes. That’s a lot to go through even for the best of products
It sure was!
Hey man. Although it pased some time since this video I just wanted to let you know for the future. There is some other video on yt of installing nordfab parts. And that guy created a bunch of Nordfab duct parts in 3d for sketchup. So it would be much easier for you to just assemble thos components in your sketchup model and just send them a list of needed parts. Awesome videos though. Take care
That is a grand idea. Now that I know how the system works, that would be useful. Where do I get that info?
..you way too nice. No product worth that. The hidding behind TRD party not cool. Glad I found this I'll go a diff direction.
I still recommend the product but the service sucks
Wow, every aspect of your problematic experience was exactly the opposite of my experience just a few weeks ago. Their design service (with Jay Kravetz of Marked Tree Woodworks and Dust Collection Design) couldn't have been easier, better, and more friendly. Jay was always super available and also offered to Facetime via phone if necessary. And he even threw in a small discount! The trucking company used for me in upstate NY was Estes and they were terrific with notifying me ahead of time. Heck, their driver was even nice enough to bring the pallet up my paved 450' driveway using his motorized pallet jack (yep, he had a liftgate). I was really impressed by the way that their products were shipped (not a scratch, mark, or cut on the cardboard pallet). My system (for 8 machines) used mostly 6" pipes with branches down to 4" for one of my collectors and 8" down to 6" to 4" for the second collector. It cost about $6600 with shipping. I'm a very happy fella.
BTW, extrapolating your experience by saying "don't trust large companies" is like saying "I had a bad meal at a restaurant once - don't eat out".
I'm glad to hear someone had a great experience! I'd love to say this is a one-time thing, but the simple fact that every single step was agonizing, and Nordfab cost my business real money, this needed to be shared. Period
Thanks for watching and enjoy your system
Thanks for this video. This is bonkers. You are not uptight. I just started shopping around for my ducting. I have a smaller setup than you do and a much simpler design. So easy enough for me to part the thing together myself. Will likely avoid Nordfab now. They were a frontrunner because of all the good things you mentioned.
Yeah, well my best advice if you DO choose Nordfab, is finding a "worthwhile" distributor that will actually help. Otherwise, it sounds like you have a simple setup, just get whatever works and you'll be in business. Thanks for watching!
So - I see you had a bad experience with Nordfab. I considered going their route with my shop but due to costs being out of my budget, I did allot of research and many You Tube videos later, designed and built my own system. I wish I could show you pics, but instead I will do my best to describe what I did. Intake going into the dust collector is 8". I necked it down to a (2) 6" wye. Everything else, mostly 6" to all of my machines and got as close as I could before necking down to the final machine size. I used 6" thin wall sewer pipe (and yes it was new, not used) and sweeping type connections. I purchased large pipe hangers from McMaster Carr. Hung from small chains. I have a 12' ceiling. I screwed all the connections together and used silver metal tape to seal everything up good. For grounding I connected bare copper wire to each connection at the screw. The screws were long enough to just protrude into the air stream. I wrapped the bare wire around all of the piping in a barber pole design and then terminated it to a metal connection on each machine. Anyway I just thought you might like to here how others have done their dust collection. In closing, would you say that Nordfab customer service "sucks"?
Reply
I've seen quite a few videos on the same method you used. Which seems cost effective and smart! I think there are two needs; 1. Does the tool get proper dust collection? 2. Is there a ground? And as long as it meets those two priorities, then who cares what you use!
Yes, Nordfab was a struggle.
@@FortressFineWoodworks Yes, sir - I have met the international woodworking dust collection standards as well as the state and local requirements! 🙂 As long as there are no balloons floating over my shop, I'm good!
Thats awesome! I wish viewers could post pictures of their setups in this comment section. I'll have to set up a group email or something some time
@@FortressFineWoodworks Will do, sir!
Damn, I recently did a massive duct work install but went with more standard spiral ducting, I did use a third party purchaser rather than talking directly to a supplier and ended up with a very similar experience. Wrong parts ordered or forgotten, damaged products in shipping, long wait times and shipping, an overall nightmare of a project. I'm very happy I didn't spend this kind of money on my system I would have ben furious if I was you. The whole point in paying that kind of money for a system like this is to outsource the very time consuming and costly process of designing the duct system, wtf were you paying them for when it was this much of a hassle!?!?!? Truly not acceptable business practice.
Yeah, I'm sorry to hear your bad experience. Unfortunately, our experience isn't their priority
Who did you use as your nordfab retailer? Don’t they sell through different sellers in the us? That’s who we need to know to avoid.
I used Environmental Air Systems. And didn't receive much help from them regarding the process.
@@FortressFineWoodworks good to know. Thanks! I’m looking to put some in in my very small shop. So I’m hoping it won’t cost me a kidney
I would count on at least 5 grand
Did you perchance order this stuff after 2020? Because it seems like every employee of every company now is completely smooth brained.
Yes this was the end of last year. The world is different now. Thats ok. Im different. Thanks for watching!
Oneida...
haha only one word... Oneida. Thanks for watching!
That Nordfab really sucks ;)
It sucks indeed!
Shouldn’t they pay you for doing most of the work for them😅
Hey! Maybe you should tell them that! Haha thanks
boo hoo
I know right?