Thanks for putting this video out there. I was cross shopping the Pilot but I’m glad I went with another brand. Honda spent years building its reputation but quickly lose it.
@@TheSneakerPrincipalthanks. I got a Mazda CX-90 base trim which cost just a little more than the CRV EX-L. Features are similar but the CX-90 is bigger and classier looking. Plus it has an inline 6 cylinder. No problems so far. Also paid under MSRP and got 1.9% promotional APR
The probability of failure is actually higher with new machines than after they have been in service for a while. The phenomenon is known as "infant mortality" failure. The graph that describes this is called the bathtub curve and it's used in reliability engineering. The reason this happens is because there are a lot of ways in which a brand new machine can have problems. There can be manufacturing defects, assembly mistakes, material quality problems, and internal contamination. So imagine if somebody made a mistake when assembling your transmission, like they forgot to tighten a critical bolt. If you have a brand new transmission with a loose bolt, when do you expect the problem to progress to total failure? After 200k miles? No, it will fail as soon as the bolt experiences some vibration and wiggles out. This is more likely to happen early-on and hence it will cause an infant mortality failure. Once you get past the infant mortality stage, failures tend to happen randomly with a certain probability, usually a very low one for vehicles. Then after a very long time the probability of failure increases again due to wear-out and fatigue related failures. So while intuitively it seems like something that is brand new should experience the lowest failure rate, it is actually one of the most likely times you will experience a problem. I would give them a chance to swap the transmission because even if you switch to a different vehicle, it will also be starting with a brand new transmission. Your concerns and hesitancy to continue trusting the vehicle are understandable, but your arguments for why you are concerned actually apply to all vehicles you could possibly drive, so I don't view switching to another vehicle as a more effective way to address the concern. One thing you should 100% definitely do is report a vehicle safety problem with the NHTSA. Your experience could be a sign of a systemic problem that requires a recall, and a transmission failure is a serious safety risk. These reports can trigger the NHTSA to initiate an investigation and even a small number of incidents can trigger them to take action.
read what you sign for. You can try the lemon law if it keeps having problems. But making daily videos crying online isn't changing anything. Why should you get special treatment> because of your social media accounts?
I appreciate you taking the time to watch my video and share your thoughts, even if we don't see eye to eye. Your response was enough to catch my attention. Interestingly, proactive steps and not just my social media presence have led to a resolution-my new car is being shipped as we speak. What was that about special treatment again? 😎
Hope honda will take responsibility of their products. Im with you...keep communicating to higher honda corporate management until you got what you want.
I wish you can contact me im writing a email to the Honda since I have a Honda Pilot touring 2025 with 2875 miles and I was driving to Orlando and several emergency lights turn on the engine light too motor start vibrate and stop and don’t turn on now they are charging me 937.57 for repair saying it was the gas I’m sure it wasn’t since now I hear you also I have see another comment on the internet with exactly the same problem I have
I'm really sorry to hear about your situation with your Honda Pilot. It must be incredibly frustrating to deal with these issues, especially when you're facing such high repair costs so early into owning your vehicle. It's important to keep pushing for a fair resolution and to hold corporations accountable for their products. Don't give up-your persistence not only helps you but can also drive change for others who might be facing similar problems. Document everything and consider reaching out to a consumer advocate or legal advice if necessary. Sharing your experience widely can also pressure the company to act more responsibly. Keep advocating for yourself!
I’m curious how your Honda Pilot is running now after they have fixed it. A similar situation has just happened to me with my 2025 Honda Pilot Elite. We were on a road trip and stopped for lunch. As soon as we parked, the car began to shake and would not start back up. We had it towed to the nearest Honda. First they replaced the fuel pump and fuel injector, which didn’t fix it. Now they are saying it’s bad fuel. I would like to know if your vehicle is still giving you issues or if things have been ok so far?
Thanks for putting this video out there. I was cross shopping the Pilot but I’m glad I went with another brand. Honda spent years building its reputation but quickly lose it.
Thanks for watching and sharing! It's great to hear about your decision process and that you found a reliable brand.
@@TheSneakerPrincipalthanks. I got a Mazda CX-90 base trim which cost just a little more than the CRV EX-L. Features are similar but the CX-90 is bigger and classier looking. Plus it has an inline 6 cylinder. No problems so far. Also paid under MSRP and got 1.9% promotional APR
The probability of failure is actually higher with new machines than after they have been in service for a while. The phenomenon is known as "infant mortality" failure. The graph that describes this is called the bathtub curve and it's used in reliability engineering. The reason this happens is because there are a lot of ways in which a brand new machine can have problems. There can be manufacturing defects, assembly mistakes, material quality problems, and internal contamination. So imagine if somebody made a mistake when assembling your transmission, like they forgot to tighten a critical bolt. If you have a brand new transmission with a loose bolt, when do you expect the problem to progress to total failure? After 200k miles? No, it will fail as soon as the bolt experiences some vibration and wiggles out. This is more likely to happen early-on and hence it will cause an infant mortality failure.
Once you get past the infant mortality stage, failures tend to happen randomly with a certain probability, usually a very low one for vehicles. Then after a very long time the probability of failure increases again due to wear-out and fatigue related failures.
So while intuitively it seems like something that is brand new should experience the lowest failure rate, it is actually one of the most likely times you will experience a problem.
I would give them a chance to swap the transmission because even if you switch to a different vehicle, it will also be starting with a brand new transmission. Your concerns and hesitancy to continue trusting the vehicle are understandable, but your arguments for why you are concerned actually apply to all vehicles you could possibly drive, so I don't view switching to another vehicle as a more effective way to address the concern.
One thing you should 100% definitely do is report a vehicle safety problem with the NHTSA. Your experience could be a sign of a systemic problem that requires a recall, and a transmission failure is a serious safety risk. These reports can trigger the NHTSA to initiate an investigation and even a small number of incidents can trigger them to take action.
I never knew you could make this kind of report thank you for sharing 😄
read what you sign for. You can try the lemon law if it keeps having problems. But making daily videos crying online isn't changing anything. Why should you get special treatment> because of your social media accounts?
I appreciate you taking the time to watch my video and share your thoughts, even if we don't see eye to eye. Your response was enough to catch my attention. Interestingly, proactive steps and not just my social media presence have led to a resolution-my new car is being shipped as we speak. What was that about special treatment again? 😎
Hope honda will take responsibility of their products. Im with you...keep communicating to higher honda corporate management until you got what you want.
I wish you can contact me im writing a email to the Honda since I have a Honda Pilot touring 2025 with 2875 miles and I was driving to Orlando and several emergency lights turn on the engine light too motor start vibrate and stop and don’t turn on now they are charging me 937.57 for repair saying it was the gas I’m sure it wasn’t since now I hear you also I have see another comment on the internet with exactly the same problem I have
I'm really sorry to hear about your situation with your Honda Pilot. It must be incredibly frustrating to deal with these issues, especially when you're facing such high repair costs so early into owning your vehicle. It's important to keep pushing for a fair resolution and to hold corporations accountable for their products. Don't give up-your persistence not only helps you but can also drive change for others who might be facing similar problems. Document everything and consider reaching out to a consumer advocate or legal advice if necessary. Sharing your experience widely can also pressure the company to act more responsibly. Keep advocating for yourself!
I’m curious how your Honda Pilot is running now after they have fixed it. A similar situation has just happened to me with my 2025 Honda Pilot Elite. We were on a road trip and stopped for lunch. As soon as we parked, the car began to shake and would not start back up. We had it towed to the nearest Honda. First they replaced the fuel pump and fuel injector, which didn’t fix it. Now they are saying it’s bad fuel. I would like to know if your vehicle is still giving you issues or if things have been ok so far?