Samsung Washer Off Balance

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  • Опубликовано: 26 сен 2021
  • My mission is to keep your appliances running for as long as possible for free, or as cost efficient as possible.
    Remember to unplug your appliances from power and shut off any water before attempting any repairs. My videos are for entertainment purposes only and are not to be taken as repair advice. Please consult a certified appliance repair technician if you are uncomfortable doing DIY work on your appliances. Proceed at your own risk.
    UPDATE! DO NOT BUY SHOCKS ON AMAZON OR EBAY! THEY ARE JUNK IN 2023 / 2024.
    Part number DC97-16350E. I'd suggest buying from
    Double check your washer model number on a website like www.appliancepartspros.com or partselect.com and verify you have the right part number before you order your parts!!
    My washer here in this video has a model number of WA456DRHDWRAA
    If you found this video valuable and saved you some time and cash, please consider donating to the cause! I’d love to be doing videos full time, bringing DIY info to as many people as possible, saving you all time, money, and the frustration of calling in a repair person or having to buy new appliances. Donations are always welcomed on my Venmo too @joshcobb4100 which all funds will go to making more, better videos! But really…I just hope this video helps someone out and saves them a headache!
    Please like, share and subscribe! Thanks guys!

Комментарии • 177

  • @joshcobb4100
    @joshcobb4100  6 месяцев назад +22

    GUYS! UPDATE! Amazon shocks can no longer be trusted, you have to buy high quality OEM shocks from a real parts supplier like sears or appliance parts pros. Amazon shocks are now junk out of the box. DO NOT DRILL HOLES IN THE TOP BALANCE RING! That's not trapped water, the water IS the balancing median in the ring. The real, safe solution is to fix the actual problem, the bad shocks. Thanks guys!

    • @joshcobb4100
      @joshcobb4100  4 месяца назад +1

      @konradhof7318 check out the update in the description. Amazon shocks just can’t be trusted anymore. Yes my experience has been the OEM shocks will fix the issue.

    • @roselenaholt9959
      @roselenaholt9959 4 месяца назад +4

      Right because I changed, mine still does it.

    • @isaacreyes6705
      @isaacreyes6705 4 месяца назад +1

      @@joshcobb4100could you elaborate on why the shocks can no longer be trusted? Just curious

    • @joshcobb4100
      @joshcobb4100  4 месяца назад +2

      I have bought and returned every set sold by just about every seller and they are all bad out of the box (Samsung shocks). After about 10 times I gave up. Same with eBay. Aside from trial and error I don't know what the issue with the supply of non OEM parts is, probably just like everything else being made right now.....Cheap.

    • @user-se1gl1xh1l
      @user-se1gl1xh1l 3 месяца назад +1

      Can you tell me a site that I can get good parts

  • @superuser13
    @superuser13 2 месяца назад +19

    This should not be a problem, Samsung should be responsible for covering these repairs of their extremely poor design.

    • @joshcobb4100
      @joshcobb4100  2 месяца назад +2

      Seems to be the world we live in, gotta do the best we can with what we got.

  • @jonwaxler1562
    @jonwaxler1562 2 месяца назад +2

    Thanks for posting this video. For about $40 and 20 minutes of work, my washer is now working perfectly . Thanks!

  • @ryanhunt4868
    @ryanhunt4868 9 месяцев назад

    Thank you for this video. Gonna save me tons of money just soing it myself. RUclips videos like this are what we want as a community, thank you.

  • @jeannette543
    @jeannette543 Год назад +24

    My husband and I just did this because of you! Thank you! It was easy, took about 20 minutes and saved me a ton of money!

    • @joshcobb4100
      @joshcobb4100  Год назад +2

      Excellent!! Glad to be of help!

    • @Ur_kuya_james
      @Ur_kuya_james 9 месяцев назад

      I have the same exact washer that has the same exact problem. Could you post the name of the part and part number for the Samsung washer please?

    • @jeannette543
      @jeannette543 9 месяцев назад

      @@Ur_kuya_james DC97-05280W Sam-sung Washer Suspension Rod Damper Replacement(OEM&Enhenced),Replaces Part DC97-16350E DC97-16350C,Pack of 4

    • @Opinionteer
      @Opinionteer 8 месяцев назад

      Did yours sling suds out?

    • @Ur_kuya_james
      @Ur_kuya_james 8 месяцев назад +1

      @@Opinionteer no slinging suds. It’s unbalanced all the time!

  • @MultiRAdams
    @MultiRAdams 9 месяцев назад

    wish I would have seen this video before I paid $125 for Best Buy to come out and tell me that the stabilizers need to be replaced. But so glad that I didn't pay the extra $500 to fix it on top of the $125!!! Just ordered the parts on Amazon. Thanks!

  • @iCHUYi
    @iCHUYi 6 месяцев назад +1

    Thanks for the short video, I need to see if it was something I could do without getting overwhelmed with a detailed step by step 20min+ tutorial... Got mine fixed.

  • @BlacqueJacqueShellacque_
    @BlacqueJacqueShellacque_ 9 месяцев назад

    Thanks. This fixed my Samsung washer. Was pretty easy. I did pull 2 of the springs out first...should do 1 at a time for easiest results.

  • @B4475
    @B4475 11 месяцев назад

    Great video. Very helpful. Thank you

  • @UteraWoman
    @UteraWoman 11 месяцев назад +4

    Our Samsung washer was delivered & installed just two days ago!!!! It has a loose, springy inner tub as described in this video!!!! The machine would not go onto either the rinse cycle or the spin cycle. It would just STOP!!!!!!!
    This is a spanking brand new machine!!! WTF??????
    I feel empowered knowing what’s actually wrong with it!!!
    Keep up the good work, Josh!!!! Thank you!!!!
    ❤💘💘❤❤❤❤❤❤❤

    • @fucdalaw1
      @fucdalaw1 4 месяца назад

      Same shit in dealing with brand new

  • @NadeenNelson07
    @NadeenNelson07 11 месяцев назад

    Thank you for this video and information.

  • @guadalupearredondo3573
    @guadalupearredondo3573 Год назад +16

    Between the bottom plastic washers, there is literally a black foam piece that is worth nothing that I added paper towel pieces to keep it from easily sliding up and down the rod. This helped out tremendously and washer stopped going unbalanced. Super simple and easy fix!

    • @tootoo3172
      @tootoo3172 Год назад

      Did you still replace the spring rods or did the paper towel trick fix the whole problem?

    • @guadalupearredondo3573
      @guadalupearredondo3573 Год назад +2

      I only replaced it the small foam pieces

    • @tootoo3172
      @tootoo3172 Год назад

      @@guadalupearredondo3573 thank you!

    • @dyingforpie6879
      @dyingforpie6879 4 месяца назад

      Wow these washers turned out to be defective i heard 2020 and 2021 builds were recalled

  • @DragonAngel26
    @DragonAngel26 Год назад +1

    Thank you I think this will help me a lot❤

  • @kraelewis
    @kraelewis 9 месяцев назад

    Thank you so much for the video, I believe this is what is wrong w/ mine. I have sent this video to my husband.

  • @toniahaney2473
    @toniahaney2473 Год назад +3

    Thanks so much for this video. This saved us so much money. Easy and inexpensive fix!

  • @tlgordon0104
    @tlgordon0104 9 месяцев назад

    Thank you so much for your video. It was greatly appreciated.😅

  • @randomgameuploads1162
    @randomgameuploads1162 10 месяцев назад

    Thank you! I will fix mine asap

  • @David-vb3fn
    @David-vb3fn Год назад +8

    Thanks for the vid!! Strolling thru the comments I can see many solutions I need to try. Our washer is constantly off balance and I’d say we spend more time adjusting the load than washing laundry. Super frustrating!!

    • @kwitwerikok8o863
      @kwitwerikok8o863 11 месяцев назад +2

      If your Samsung has that upper balancing ring that is filled with water, do the 8 hole drilling procedure (very easy and no cost) to drain that water. My Samsung used to slam and shut off with failure codes. Now it's operates normally. There's a video on it, but read the comments. Something like 250 to 0 that it works.

    • @MollyDarby7
      @MollyDarby7 6 месяцев назад +1

      I was having the same problem I watched the how to video, drilled mine today and now it stays level, clothes are no longer soaking wet after spinning & the awful banging noise has stopped. If you shake/rock the drum you will hear the water inside.
      This fix releases the water that gets trapped.

  • @user-us3xi6zy1v
    @user-us3xi6zy1v Год назад +1

    great video, we did it thanks!

  • @davs.7970
    @davs.7970 3 месяца назад

    Awesome video.

  • @user-rh3tm7nk4l
    @user-rh3tm7nk4l 10 месяцев назад +1

    very good

  • @TAY-TAY249
    @TAY-TAY249 Год назад +1

    Thank you

  • @davidbresett2098
    @davidbresett2098 15 часов назад

    We put extra foam on the sides. It doesn't go crazy out of balance anymore.

  • @DennysD123
    @DennysD123 8 месяцев назад +1

    Specifically for the Samsung wa50t5300ac - I tilted the two front legs (pretty high up and made sure they were even, and that prevented the washer from banging side to side (on the clockwise spin cycle).
    Even when I changed the rods, it was banging.
    The model I am referring to has a slant so it’s not like you can push a level on the top of it due to its slanted surface area.

  • @NoKingButChrist1689
    @NoKingButChrist1689 Год назад +1

    That's the problem I'm running into is the part number. The rods I have is about 27.5" long. I can't find anything out there

  • @dyingforpie6879
    @dyingforpie6879 4 месяца назад

    So testing my drum by hand it has strong resistance up and down but side to side it feels like zero - rods still?

  • @Opinionteer
    @Opinionteer 8 месяцев назад

    I have a Samsung active wash that randomly slings suds out. Would this be the problem?

  • @preacherholllingshed4843
    @preacherholllingshed4843 Год назад +1

    Love you bro

  • @brucemartin2882
    @brucemartin2882 5 месяцев назад +2

    Planned Obselesce..Don't but shock drum washers in the first place..

  • @brettgerber795
    @brettgerber795 3 месяца назад +1

    Just got our replaces for $18 on Amazon for all 4 (50%off savings) and it was a 4.7 stars with about 1,500 reviews. Our Samsung was about 4 years old and YES I am that guy who overload mine quite a bit lol

    • @mauricerobinson6735
      @mauricerobinson6735 3 месяца назад +3

      Whts the link my friend

    • @joshcobb4100
      @joshcobb4100  3 месяца назад +1

      I recommend buying shocks OEM from Sears or appliancepartspros.com. Amazon is really hit or miss right now with cheap parts that are bad out of the box. FYI

    • @caribbeauteee1158
      @caribbeauteee1158 3 месяца назад

      What’s the link

  • @luciamunoz9700
    @luciamunoz9700 22 часа назад +1

    Washers should be able to wash blankets and such. Calling washing blankets “overloading” is insane. That’s what they’re supposed to do.

    • @joshcobb4100
      @joshcobb4100  22 часа назад

      Sure.....20 years ago. Now, as much as it might stink to hear, the machines can't handle anything bigger than full or twin size. Of course by all means you can shove them in there anyway, but then you might be on the search for more videos like this a lot sooner than if you had not. You have a very valid point though, they should be able to handle it.

  • @lvl88661
    @lvl88661 Месяц назад +1

    thanks man 😤✌️, i got a set of aftermarket from amazon, same problem still, out of balance,

    • @joshcobb4100
      @joshcobb4100  Месяц назад +1

      Did you see all my updates about not buying Amazon shocks? Got to get OEM. I just got another Samsung washer in this week with the same issue so I’m gonna order OEM shocks and do a new updated video.

    • @lvl88661
      @lvl88661 Месяц назад

      @@joshcobb4100 i have 4 of them with the same problem, trying to avoid paying 60$ per suspension rod .

  • @carolcomer5302
    @carolcomer5302 9 месяцев назад

    My washer wont fill up.. I get bit water n stops.. plus it's been noisy since I bought sounds like a helicopter.. do anyone know what can be wrong

  • @MamaNishCam
    @MamaNishCam Год назад +3

    I have a different issue - our clothes come out from the washer with spots of lint! We hang dry a lot of our clothes and once they dry, the lint can usually be rubbed off but it’s such a pain. I have been trying to figure out if the washer has a lint or debris trap but can’t find one. Any help or ideas?

  • @breadboy7720
    @breadboy7720 2 месяца назад +2

    Dude fuckin lifesaver

  • @razielbenisrael5667
    @razielbenisrael5667 Год назад +2

    I replaced my rods but it's still extremely loose any suggestions

    • @joshcobb4100
      @joshcobb4100  Год назад

      Did you buy CheapO rods or legit rods? You have to get the OEM expensive ones for the Samsungs…the cheap ones won’t last but a couple loads

  • @mercedesmay7868
    @mercedesmay7868 Год назад +2

    Naw just gonna get a new one. I'm lost.👠

  • @DJMadVibes1
    @DJMadVibes1 2 дня назад +1

    Did that a day ago. No good. Used the green Amazon spring rods. Hate this Machine!!!

  • @user-ps6qc3ky8u
    @user-ps6qc3ky8u 7 месяцев назад +1

    We did this (replaced the shocks) fix but now the washer won't come on at all. Zero power to the control panel. Checked the plug and the breaker - those are not the issue. I read something about a fuse - where would I find that on Samsung top load WA54R7200AW/US?

    • @joshcobb4100
      @joshcobb4100  4 месяца назад

      Not aware of any fuses that would keep it from having power. Did you check all the connections to the board? Sometimes when you take the top off it can pull out the connected wires on the board….or if you’re not really careful you can slice through the wires moving the top around. Might check those wires.

  • @bendredge6947
    @bendredge6947 2 месяца назад +1

    I wonder how it would go shortening the rods that would add more stiffness to the stings.

    • @joshcobb4100
      @joshcobb4100  7 дней назад

      The top of the washer tub wood hit the washer cabinet top.

  • @mikeharper2130
    @mikeharper2130 Год назад +1

    Where is the part number at on the washer

  • @DragonAngel26
    @DragonAngel26 Год назад +4

    I wish you would show how to take the top of washer off😢

    • @joshcobb4100
      @joshcobb4100  11 месяцев назад

      I’m going to try to be more thorough in my future videos. Thanks for the feedback

  • @user-lg2ib1jo3v
    @user-lg2ib1jo3v 4 месяца назад +1

    So what if you have replaced the 4 struts and it still comes unbalanced

    • @joshcobb4100
      @joshcobb4100  4 месяца назад

      For Samsung you need to get OEM shocks. Can’t do the Amazon ones anymore.

  • @draginheart69
    @draginheart69 2 года назад +12

    Just cuz it's out of balance doesn't always mean the suspension rods are bad I watched another video about the same brand Samsung washer and found out that you need to also check the nut under the agitator it's a left-handed nut mine broke in four pieces and that's all the problem was we've had it for five years and never replace the suspension rods yet

    • @bernardinoorrosquieta3326
      @bernardinoorrosquieta3326 Год назад +2

      Witch video did you watched ?

    • @draginheart69
      @draginheart69 Год назад +1

      ruclips.net/video/ek8HT9M3DFQ/видео.html

    • @joshcobb4100
      @joshcobb4100  Год назад +1

      Good input! Thanks!!

    • @mikewest712
      @mikewest712 Год назад +1

      Left hand threads? I just thought I tightened mine. Apparently I back it off even more. Sob

    • @ItsMeAgain8282
      @ItsMeAgain8282 Год назад

      The agitator? So the blue piece where the agitator would go? I have yhe same one and it sucks

  • @mindyduma772
    @mindyduma772 21 день назад +1

    What if these were replaced about 2 weeks ago but the washer is still constantly going off balance? Tried smaller loads, different settings, changed amount of soap, tried only cold water, nothing matters. Every size, temp, cycle, amount of soap or softener, it still goes off balance every load.

    • @joshcobb4100
      @joshcobb4100  17 дней назад

      Gotta get OEM shocks...the super expensive ones.

    • @mindyduma772
      @mindyduma772 17 дней назад

      That's another 4 something 😢 Wouldn't it be better to just buy a new Maytag for like 550? (Found one at Lowe's)

  • @christinabautista9507
    @christinabautista9507 Год назад +1

    Whats the part number

    • @joshcobb4100
      @joshcobb4100  Год назад

      Not sure. Follow the steps in the video to lookup your specific part number.

  • @normathomas502
    @normathomas502 2 месяца назад +1

    Does the OEM Shocks are for all Samsung washers models?

    • @joshcobb4100
      @joshcobb4100  7 дней назад

      I suggest using only OEM shocks for Samsung models.

  • @lapdbombsquad322
    @lapdbombsquad322 20 дней назад +1

    I had mine changed while the Samsung washer was still under warranty. Within 2 months (after warranty expired) the UB errors came back. This top load is crap. I regret buying Samsung.

  • @SicilianSVT
    @SicilianSVT 8 месяцев назад +5

    I replaced my suspension rods and my washer is still thrashing around for some reason. Any other ideas?

    • @MollyDarby7
      @MollyDarby7 6 месяцев назад

      I fixed mine, it wouldn’t stay balanced, after spinning clothes was still wet and the machine kept banging. All u need is a drill.

    • @joshcobb4100
      @joshcobb4100  4 месяца назад

      You have to get OEM quality shocks.

    • @jshomebuyer
      @jshomebuyer 3 месяца назад +2

      Did you find out the issue?? Mine is doing the same thing. Replaced all four of the springs with OEM parts and still get a UR code during the spin cycle.

    • @SicilianSVT
      @SicilianSVT 3 месяца назад +5

      @@jshomebuyer i ended up taking the entire thing apart and i learned that connected to the spin shaft was a gear type part was broken in 3 pieces. I knew thats what the issue was. I couldnt find a replacement so i ended up buying a new one, and not samsung. I will never buy another samsung of any kind

    • @jshomebuyer
      @jshomebuyer 3 месяца назад +2

      @@SicilianSVT thank you!! I won’t buy Samsung again either.

  • @BRIANFARRELLART
    @BRIANFARRELLART 10 месяцев назад +1

    What to do if the issue persists after rod changing?

  • @Bobby-vy4qm
    @Bobby-vy4qm 21 день назад +1

    I replaced this and after a few weeks it started having the same issues

    • @joshcobb4100
      @joshcobb4100  17 дней назад +1

      Gotta get OEM shocks...the super expensive ones.

  • @peg3085
    @peg3085 13 дней назад +2

    Not overloading the machine! I already replaced with heavy duty shocks, did not work. It is junk and will be replaced within a year. I will never buy a Samsung washer or dryer again.

    • @joshcobb4100
      @joshcobb4100  13 дней назад +1

      A lot of people unfortunately feel this way too. These companies need to step it up! Or drop the prices drastically on there products!

  • @davidward421
    @davidward421 17 дней назад +1

    I would rather have an old school washing machine, they seem to last longer without any problems

  • @angieborregard3171
    @angieborregard3171 Год назад +4

    CAN YOU PLEASE SHOW HOW TO TSKE THE TOP PART OFF

    • @mmcquay73
      @mmcquay73 Год назад +2

      Was thinking the same...Looks simple enough , however its the most vital part; their are wires that connect to the control board did you disconnect them? Or is their enough play on the wires to just place the top on the floor like that? There is also a pressure switch that's connected. Dude, the most important part was left out of the video 🤣🤣🤣🤣🤣🤣 the suspension rods are easy enough to figure out lol.

    • @mmcquay73
      @mmcquay73 Год назад

      Watched another channel figured it out and fixed my balance issues lol 😂

    • @joshcobb4100
      @joshcobb4100  Год назад +1

      I only have these machines for a few hours before they are gone. I’ll be sure to include the top removal next time.

    • @mmcquay73
      @mmcquay73 Год назад

      @@joshcobb4100 thanks bro I got it. There are 4 screws but you need to loosen the pressure switch and disconnect some ground wires and disconnect some additional ones by removing the back panel. The front two screws are underneath the rubber caps. The other two are under the control panel.

  • @davekinghorn9567
    @davekinghorn9567 2 месяца назад +1

    Replaced them. DId nothing. Same problem persists.

    • @joshcobb4100
      @joshcobb4100  2 месяца назад

      Where did you buy your shocks from?

  • @lizardking3268
    @lizardking3268 7 месяцев назад +1

    How did you get the top off?

    • @brucemartin2882
      @brucemartin2882 5 месяцев назад +1

      Two large screws on the back each side.Phillips head and 5/16 nut..

    • @joshcobb4100
      @joshcobb4100  5 месяцев назад

      You got it

  • @connienaqvi9
    @connienaqvi9 6 месяцев назад +1

    I cannot get the top off my machine.

    • @joshcobb4100
      @joshcobb4100  6 месяцев назад

      All of them are a pain in the butt. Samsung’s typically lift up in the back and slide forward, whirlpools and domestics typically have a slide forward lift up process.

  • @jbgulfport1
    @jbgulfport1 Год назад +2

    You left out one of the most important parts. Taking off the top. I don’t want to break it and it’s more the “a couple of screws!”

    • @joshcobb4100
      @joshcobb4100  Год назад +1

      My bad….they are a pain to get off.

    • @jbgulfport1
      @jbgulfport1 Год назад

      @@joshcobb4100 They are 2 screws in the front under the lid.

  • @dawnlemon990
    @dawnlemon990 Год назад +13

    Didn’t solve my problem, Still unbalanced. Samsung sucks!

    • @joshcobb4100
      @joshcobb4100  Год назад

      Maybe an issue like the commenter below described?

    • @carolcomer5302
      @carolcomer5302 9 месяцев назад +1

      Definitely the worst washer I bought. This digital junk are no good.

  • @user-be2ds7mh4y
    @user-be2ds7mh4y 4 месяца назад +1

    I bought off amazon…put them in didnt work🙄

    • @joshcobb4100
      @joshcobb4100  4 месяца назад

      Can’t use Amazon Shocks anymore. They are bad out of the box. Gotta get OEM.

  • @missgoldie1758
    @missgoldie1758 Год назад +1

    I replaced mine, still shakes

    • @joshcobb4100
      @joshcobb4100  Год назад +1

      You will want to check your tub hub.

    • @missgoldie1758
      @missgoldie1758 Год назад

      @@joshcobb4100 ,ok thanks

    • @missgoldie1758
      @missgoldie1758 Год назад +1

      @@joshcobb4100 do you have a video for the that?

    • @fjfishing3546
      @fjfishing3546 9 месяцев назад

      I replaced the shocks, and checked the tub hub and still good. Any other recommendations of what it could be

  • @Craigkenyon-yc3tk
    @Craigkenyon-yc3tk Месяц назад +1

    replaced rods. still won’t complete spin cycle.

    • @joshcobb4100
      @joshcobb4100  7 дней назад

      You can try Google searching your model number for a spin calibration instructions. Some of them have it some of them don't.

  • @willywonka077
    @willywonka077 Месяц назад +1

    THAT DIDN'T WORK FOR ME

  • @rebeccapronina4407
    @rebeccapronina4407 7 месяцев назад

    We replaced our, problem didn't go away, it became wver worse. Washer is more jumpy

    • @joshcobb4100
      @joshcobb4100  7 месяцев назад

      You have to get OEM shocks from a reputable company, all the shocks on Amazon are junk in 2023.

  • @paulharrison3476
    @paulharrison3476 Месяц назад +1

    👍👍👍👍

  • @msh511
    @msh511 9 дней назад +1

    Mines doing the same thing... Will never buy this brand again.. Samsung should be ashamed

  • @michellemcnamee9915
    @michellemcnamee9915 Год назад +6

    Samsung washers suck. The worst. Always go off balance

  • @bendredge6947
    @bendredge6947 2 месяца назад +1

    I did that and it was worse I must have bought dud parts

    • @joshcobb4100
      @joshcobb4100  2 месяца назад

      Can’t buy them on Amazon anymore.

    • @bendredge6947
      @bendredge6947 2 месяца назад

      Cheers mate I will do that.

  • @RecordRockerSolo
    @RecordRockerSolo Год назад +3

    Dam Amazon even putting the parts repair shops out of business

    • @joshcobb4100
      @joshcobb4100  Год назад

      Yep

    • @JoeLopez
      @JoeLopez Год назад

      Many of those shops are also selling through Amazon 😎

  • @jitterbugsampson8318
    @jitterbugsampson8318 9 месяцев назад

    do all men have to wear rubber gloves when doing simple tasks these days?😂 Must have manicures...

    • @charlesblerzbo1616
      @charlesblerzbo1616 8 месяцев назад

      Those rods come with nasty goop on them. It's actually justified in this case.

  • @TomSmith-sr2br
    @TomSmith-sr2br Год назад +2

    Worst design i ever seen, 60 buck as of 4/2023.

  • @ujamesfharrisonc
    @ujamesfharrisonc Год назад +1

    It made mine worse