How fix an unbalanced load on Samsung active jet washing machine
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- Опубликовано: 20 окт 2023
- Changing the suspension rods and springs in my Samsung washer to keep it from having an unbalanced load.
I am not an affiliate but here is the link to the suspension rods that I used.
www.amazon.com/DC97-16350K-DC...
Thank you for saving me so much money and frustration! Just ran a load of laundry with no issues! What a lifesaver you are!!!
That’s awesome, I do love saving money
When I heard you say "hateful Samsung washing machine," I knew I had found the right video. Replaced the suspension rods last night and it spun a whole load of sweaters without banging itself to death. Much appreciated!
Glad I could you fix that hateful machine.
Yep 😂😂
I been having the same issue but never worries to look for the problem lol.. now someone knw where can I get those springs?
@@gordobalta2614 Linked in the description! How have you liked this washer? My wife saw it at Costco, we're in the market and would love an unbiased opinion. Is it worth $479?
I laughed at the hateful Samsung beginning, because that is exactly how I felt about this washer. I watched it twice, ordered the parts, and followed it again as I undertook the repairs. In less than an hour, this 60 year old grandmother had everything fixed, and a load of laundry was spinning properly for maybe the first time ever! I also noticed that the water level in the machine seemed to be a bit higher, and the clothes were moving around like they should, whereas before, it never seemed to have enough water in the machine during the wash cycle. I can't thank you enough. Oh, and your helper is utterly adorable!!
Thank you so much, I’m glad I could help. I always try to include the kids in everything so they can learn just in case.
After listening to me gripe for weeks, hubby said just buy a new washer! I'm soooo happy to have found your video. I figured, "what's the worst that can happen?" One hour and $40 later it is working as it should! Thank you, thank you, thank you!!!!!! BTW I'm a 60 yo woman and to say I'm handy would be a gross overstatement. Now...what to do with all that money I saved 🤔
Not sure what to do with your money, but glad I could help
Thanks so much for the instructional video. My washer had the same issue. Now is working 100%
Awesome!
My washer is only 3 years old and had this problem. I was worried I would have to spend a ton on appliance repair, but I was able to use your video to fix it myself for the price of the rods only from amazon. Thanks so much. Your video was so easy to follow for a beginner. I've never repaired any kind of appliance like this and I fixed it in less than an hour! I've already done a ton of loads of laundry today to catch up on the piles that built up while it was broken. No unbalancing problems at all. Thanks again! Great video!
That is awesome!!!! Glad I could help.
Impossible, 30 mins to fix
Thank you for saving me 300+ on having a repairman come out. Everything took less than an hour. Just washed a big load of laundry and it spins like it did when I first got it. I appreciate your work! I'll never buy another Samsung appliance again.
Oh I’m also done with Samsung.
My wife and I just fixed our nearly three-year-old Samsung washer by replacing the suspension rods with the help of your video (“.:. in sickness and in health, with washers and with driers…”). We just tested it with a load of towels and it’s working great. Thanks!
Awesome!!!! Glad I was able to help.
Thanks so much 😊 The manual doesn’t even talk about those springs! Just talk about leveling the machine from the floor 😊Thanks again 🎉
Glad, I could help.
Worked for me. Took me about an hour and change but first test run after with towels worked perfectly. Thanks for sharing.
Awesome!
Omg saved so much money by watching your video first, ordered the same parts on Amazon and rewatched your video to follow step by step and did it myself.
Awesome, glad I could save you some money.
This saved me around $450. I bought the $45 parts on Amazon as the original parts cost quite a bit more. It took me about 45 minutes to install and it works like new. The rods were stuck in with some glue, so I had to use a pliers to hold them and pull them out. Overall easy. I do have an extra screw, but I'll figure that out later.
Glad I could help. Don’t worry about that screw they always give you extras.
I used your video today to fix my hateful Samsung. It works like new and only took me about 30 minutes. Thank you!
Awesome I’m glad I could help
Thank you!!!! My Dad was able to fix ours by watching your video☺️
Glad I could help.
Man, you just saved me 380 dollars. Thank you so much! Didn’t realize it was this simple.
That’s awesome!!! That’s a lot money saved.
THANK YOU for making this video! Our washer couldn’t handle any weight without becoming unbalanced and I was stressing. I ordered the rods that you used and my husband (who is also a nurse lol) installed and now our washer works again! I’m grateful.
You are welcome, I’m glad I could help.
I know I sound like a broken record but thank you, thank you, thank you!! Our 3 year old washer was throwing the same error codes and I was so furious so I turned to RUclips and found your video! My husband and I were able to fix it in about an hour! We are so grateful. My husband said that dude needs to make more videos cause he’s freaking amazing! Thank you again from saving us from a repairman and/or a new washer!
Thank you, Glad I could help.
Same problem!!! Where can you buy or get the parts needed to fix the problem?
Where did you get the parts?
@@cliffcallahan7533 we ordered them from Amazon. He linked them in the video. They were like $45.
@@ediesquylobaina6044 we ordered them from Amazon. He linked them in his video. They were about $45.
Yep, that's my washer, and that's my problem, soon to be solved! Thanks!
Yes they are terrible machines
Running my first load after replacing the rods. Fingers crossed. Thanks you for the help. I've got the exact same machine. I hope you daughter had a good birthday!
I hope everything goes smoothly
We had ours replaced it worked fine for a couple weeks then it’s back to unbalanced loads. It’s a piece of 💩!
Thank you for the tutorial! My washer broke right before my wife and I had our first kiddo and boy did that suck! I ordered the parts and fixed it as soon as we got home from the hospital in probably less than 45 minutes! You rock!
That’s awesome, glad I can help. As a dad of older kids I can tell you that you’ll want as little stressors as possible for those 1st few years.
Just did mine; your video made it a breeze. Only difference was my rods had this incredibly greasy sticky grey glue at the top of each piston -- I needed Goo be Gone to get rid of it. Nasty stuff. But everything was done in ~45 minutes. Thanks a ton!
You removed it from the new ones or the old ones? Mine had that same grease and I kept getting all over my hands. I left it on the new ones and did my best to not touch it.
@@ChrisThedudenurse Hey Chris; it was all over the old (OEM) ones that came with it. New ones didn't have it. But there was enough residual in the slots that it should be fine to cover the new ones.
What an absolute shame that a 2 year old machine does this. We have one that is 2 years old with very little use and started doing this. LAST Samsung for sure. We replaced our flawless GE top load as it was looking dated after 30 "flawless" years. LOL. What a mistake with this JUNK replacement. Thanks for the video. :)
Oh I can completely relate, we replaced a perfectly good machine for this one for the bigger size. I should have just kept washing more loads.
Same
Best video ever! Thank you for guiding me through fixing my washer! Easiest and cheapest fix ever!!! Don’t stop being a helping hand. If I need help I’ll review your videos first!
Thank you so much. I'm glad I was able to help.
You’re a great dad! Kept your cool with the distraction.
Thank you, that's just a regular day at my house.
Watched several other videos and then came across yours. Spot on brother!! Excellent video and breakdown of the steps involved. I’m certainly no repairman but in less than an hour I’m washing clothes again. Thank you!!!
That’s awesome, so glad I could help.
Finally have a solution to my wife's frustration with our Samsung washer. Cant believe Samsung product is so garbage and they dont have a fix for this free of charge. Only had this for almost 2.5 years now. Anyways, Thanks for the step by step instructions
You are welcome. I’d only had mine for 3 years when it started acting up too.
Same issue and knocked this out in 90min with the wife, thanks to your video. Much appreciated and works great now!
Awesome!!!! Glad I could help.
For those with the dark gray machine, there are a couple of screws for the top hidden under rubber bumpers in the front of the machine. Great video! I loved your helpers.
Thank you, they are the best.
Thanks for the video. Needed this. Struts came in from Amazon in 2 days. Got home from work today. Done in about 15 minutes. Leveled machine and calibrated it. Then tried it out. No more Ur message, no more stopping and rebalancing cloths. Had called service center a while back. $100 to come out and check it then go from there. Thanks again
Awesome, glad I was able to help and save you some money.
Great video, every other one does not show how to disconnect the wires. took your advice and fixed mine in less than an hr. This saved me hundreds of dollars.
That is awesome! Glad I could help.
Thank you was able to it in 20 minutes, extremely easy
You are welcome
I add my thanks to that of my husband. You did a great job of walking me through the process. Also, thanks to the sweet baloney-eating baby for demonstrating that regular people can do this under less-than-ideal circumstances with normal household distractions.
Glad you enjoyed it. It is definitely the battle trying to fix things with helpers sometimes.
Great video. I ordered the parts on Amazon and got it fixed all by myself. Thanks!
That’s awesome!!!! Glad I could help.
Hey brother your video help me immensely, thank you for it. I just finished making the replacement myself and put this washer back to work.
God bless you and your lil helper!
Thanks again!
Hey man glad I could help. Just know mine only lasted about before it went bad again
Thanks for the video. I was about ready to buy a new washing machine, but figured I’d give this a try since it was only five years old. The UB error code was such a thorn in our side and we do lots of laundry with our active kids. Very easy to follow and after five loads seems OK. Thank you.
P.S-that black stuff is hard to get off, wear gloves ha ha
Glad I could help…… if you listen closely you can hear me rubbing my hands together often to try to get that grease off, that’s probably the worst part.
Omg! My washing machine has been the thorn in my side until I watched your video! Thanks for the thorough step by step on replacing the springs! My washing machine is back to it’s normal self❤
That’s awesome, glad you got it fixed and glad I was able to help.
Thank you for making this great video. It helped me get my washing machine working great again.
Glad I could help
Thank you so much! We just had someone come look at our washer and wanted to charge $500 for parts and labor! We’ve ordered the parts.
Awesome, glad I could help
Bro you are awesome!! Got my wife thinking I'm a genius.. lol little do she know I had some help 😂 thanks so much my guy 😎🙏
Awesome!!!! Not a bad little trick.
I have the WA54R7200AW and it does the same damn thing. It’s making life so hard. So happy to finally find this video. About to follow it exactly and hopefully resolve my problems.
I hope it fixes it as well. It is truly aggravating
Thanks for the help. Today, Feb, 12, 2024 I received the partes and got the job done. I ordered the parts at Walmart on line, way cheaper and good quality.
Nice, cheaper for the same thing is good
Been having progressively worse issues with mine for the last few months. Finally had it a couple days ago and found your video. Bought the new rods on Amazon and they just arrived. Took me less than 15 minutes to swap them out. Hopefully this does the trick.
Hopefully so. Mine only lasted about 7 months though….. time to do it again!
Two thumbs way up Chris & daddy's lil helper! Our washer gave up after teenager started doing her monthly laundry all at once. Your video is so simple to follow and saved us the Benjamin's. I added gloves to this job as those rods are super gooey and picked up white lithium grease from local hardware store. Thanks bunch.
Awesome glad we could help. Those rods are very sticky/greasy, if you listen carefully at certain spots you can hear me rubbing my hands together to get that mess off.
Thank you and your little helper so much! I was able to do this and now my machine is working! Saved me not only money but from a further headaches
Always glad to help.
Thank you so much for this video, I live with my mother-in-law and we have this exact same washer. The washer can't wash pretty much anything without banging around and shutting off. It also throws the Ur codes. All I have to do now is convince her to let me fix it, which will be the hardest part of the process, LOL!
Yeah, talking her into it is going to be the hardest part.
Thanks brother you turned a 3 hour job into 30 minutes 😊
That’s always good, glad I could help.
Your video is so wonderfully detailed that it made the rapair easy. Thank you for taking the time to show each step. Our washer is only 3 years old and was a pain because of this issue. Your little girl is a cute addition to the video as well. Thank you for saving me a lot of money!
Thank you so much, I'm glad I could help. I do try to include my girls in my repairs to help them learn.
Thank you for this video. You saved us $400
Awesome! That’s some serious savings.
May I ask where to buy this part and what is the English name of the part? thank you
Wow. Great video I watch many that were similar but yours was specific to my model and saved me a ton of time and frustration.
By watching this first I did the complete repair in 30 mins. Thank you.
That's awesome! Glad I was able to help.
This is an excellent tutorial! I replaced my suspension rods in about 30 minutes, and this solved my out of balance problem. I tested this repair with a very large of mixed heavier items, and it worked perfectly!
That’s awesome, I’m glad I was able to help.
Thank you for posting the link to get the parts in a previous reply. I'm going to try this as soon as they come in. If it doesn't work, I think I'll just get a new washer. Of course, our warranty ran out a year and a half ago. The machine is less than 5 years old.
Yeah sounds about right. I think my unit is around 4-5 years old too.
Excellent video and breakdown. Thank you so much! I can finally wash clothing without worrying about my washer banging itself. Much appreciated !
Glad I could help
The matching dryer has a glass door to see through and watch the clothes in the dryer tumble clockwise or counter-clockwise.
Chris, this did wonderfully for my home's washer. Thank you for the recommendation on the aftermarket rods.
Glad I could help. Also glad the link worked, it changes from time to time.
Great video. Just got finished changing out my suspension rods with the help of your wonderful video. However, it did not fix my problem 😅
Well glad I could help but I hate that it didn’t fix your issue.
@@ChrisThedudenurse Spoke too soon. It balanced out after the test load and works now. Thank you so much for your video. 🙏
@@nicholesmith_exprealty awesome, hopefully it keeps on
@@nicholesmith_exprealty You need to have it auto-calibrate. I don't know the code, but you can look it up. And, it'll help fix the UE code.
Thanks for the video. I just fixed my washer.
Awesome! Glad I could help.
This video helped me fix my washing machine. Happy family. Thanks a ton!
Awesome glad I could help
Man !!
I just replaced mine !!
Thanks for this !
In the process of washing now !!
So far so good ! 😅
Thanks for the video
Saved me some money !
Glad I could help, hopefully it’ll keep working for months 😩 to come.
Update it’s still doing it 😢
But I ran a spin cycle for 17 min with no issues ..
Empty of course ..
Some other video said to do that ..
Next might re take it apart make sure the springs are on there good 😩
@@Suicida__ did you calibrate the machine at any time?
Thank you so much for your video. It helped us tremendously and now our washer is working perfectly.
That’s awesome, glad I could help.
Great video, got my washer fixed less then 30 minutes. Thank u, I also had my lil helper 😊lol thank you
Awesome glad we could help
My suspension rods will be here tomorrow. Thanks for the video
Glad I could help
@@ChrisThedudenurse when I change my struts I didn't get the same ones you got but it's still errors out so I'm going to try maybe get the ones you have I have a different serial number model number than you
Hello Chris. This is Cathy. One of the other things that you should also learn to do about your washing machine besides just changing the old suspension rods and the springs of your washing machine is to make sure that you also wash more that just one thing at each time of you washing machine while you are having some issues with your septic tank.
Noted, Thank you.
I love the hawhoooh sound you make when something sounds like it snaps lol
2:53 and 5:43 for example. Makes me feel like im learning from a neighbor or something
Oh I'm defiantly no professional.
Great video. I used it to change mine.
Awesome!!!
Thank you so much , I just followed your video and my machine is working great now.
That's awesome. Glad I could help.
Thank you for this video! My husband and I had it done in under an hour! The back two rods were completely broken. We have had problems for a year or so. Mine is older than yours, but the instructions worked the same! Thank you! ❤
Hey glad I could help, sucks that they break so easily though.
Thank you so much, now you’re one of my best friends, God bless you!!!
Awesome!!!! I’m just glad I could help.
Awesome video! Exactly what my problem is. So now I can stop trying to balance the washer. Thank you Chris!
Hey glad I could help
Used this video to replace my suspension rods on wa50r5400 . Spot on , works great. 👍👍👍.
Nice, glad I could help.
Thank you for you video! It was really helpful I did this today and still have the problem I don’t know what to do anymore
Did you calibrate it after you were done?
How to calibrate a Samsung top loader washing machine
ruclips.net/user/shortsFYj8li0Mhg0?feature=share
@@ChrisThedudenurse oh no! I didn’t! Perfect I will do that thank you so much!! You just save me 500$ some was going to charge me so I did it my self with your video 🙌🏻
@@gioenlacocina I hope it all works out and you don’t have to do anymore work to it.
Thank you for doing this video! I was able to use it to get mine done and it works awesome and obviously saved some service money. Again thanks for taking the time to do so and your daughter is adorable.
Awesome! Glad I could help.
Very good video,Super on information!
Glad I could help.
Thank you so much for this video. With all the comments I knew this was our washers problem. Couldn’t have been more excited to do laundry.
Glad I could help
Thank you, I had tried this and didn’t do anything. We tried again (just now) it worked.. but didnt solve the issue.. now drilling two more holes to see if that helps, if not.. we’re done and just gonna buy a new machine. Appreciate your help!
Glad I could help, I also still hate my machine too
Just fyi, the holes in the underside of the barrel did seem to work!! So there’s always that last ditch trick!
@shelleygaris5547 what holes? I have tried the replacement in this video and it didn't fix my issue-
@@user-kr7hm9ru1d we had to drill multiple holes on the underside of the lip of our washer tub. We drilled about 6-8 holes straight up all the way around evenly. Water poured out. It’s not perfect and we still have to make sure we don’t overload it, but it really did fix a majority of the issues.
Wow Chris, I wish I’m handy as you. My washer made a lot of sound and I searched and it’s the bearing that holds the drum. There’s also smell of smoke too coz it burns the rubber inside already. My washer was front load. It’s an older washer (2007). Since the tutorial on RUclips is very taxing (coz I have to take everything out), I just bought a new washer, and I wanted the dryer to be the same, so I bought a new dryer too (and sold the old one).
Thank you, I'm not sure why but taking things apart just comes natural to me for some reason. Man I hate you had to replace the washer, those jokers aren't cheap.
Hey brotha. Thanks so much. I did one step at a time just like you did. Works like it’s new again!!!
That is awesome!!!!
Thank you so much! Incredibly easy to follow, we ordered the parts on Amazon & it was an easy fix.
So glad I could help.
The green wires are ground wires. There are two types of grounding… system and equipment. Those are equipment grounds in case anything metal becomes energized. Especially dealing with water. It’s a fail safe
Yeah water and electricity tent to not be friends.
Thanks! Absolutely helpful video.
Thank you so much!!!! Glad I could help.
Great video. Thanks for the help
You are welcome, glad I could help
Nice this videos helped my family almost wanted to buy a new one😅😅
Oh I still want to buy a new one
Hey everyone. You don’t have to take the whole top apart. Just go in from the bottom and do them 2 at a time so much easier
There’s always more ways to do things, this just seemed the best for me given the amount of time and space I had
@tylertucker1227 can you show what you mean by doing it from the bottom?? I don’t understand and would like to not have to take top off
OEM are either unobtainable, or cost prohibitive if the advertised ones are legit. I decided to try a different $35 Amazon set from the green “upgrades” we put in a few months ago. Advertised as resolving our issue, with hundreds of favorable reviews. Installed last night. Also did the recalibration process again. Two loads and no banging or uR code yet. I’m still skeptical, as our original replacement set seemed to work better for a little while. I’m thinking this washer design is just flawed in general. If the issue happens again, we may try to create and install bigger bumpers to put on the sides of the washer so the drum can’t move around as much. If that fails it will be a new washer from a different brand with the same flawed suspension design.
It’s definitely a flawed washer design. Theres too many people having the exact same issue, and I’ve never heard of another washer doing this.
Thanks man! Great video. Super helpful.
Hey, glad I could help!
Man it worked like a charm brother. Appreciate the video 💪🏾💯
Awesome glad I could help
I’ve had three repair people out in a month for a Samsung washer. Every time they “fix” it we run a load right after and it still unbalances. It is still under warranty but now I can look over their shoulder to see what parts are going I. It.
They probably are not changing your springs out. My new ones are much stiffer than the old.
No, we got new springs and we replaced them. It’s still doing the same thing it will not spin the tow.
Did you try to calibrate the machine after the repair?
Thanks for your help I really appreciate 🎉🎉🎉
You are welcome
OK replaced the struts about a month ago with the ones on the Amazon link. Started the unbalanced game again after a month. Seems they didn't hold tension. I was sent a replacement set. We will see how they hold up
Did you also calibrate the washer when you were done. Sometimes you have to I didn’t show that but I do have a separate video on how to do that as well. Hopefully it’ll all work out for the best.
@@ChrisThedudenurseYep re calibrated twice, Re leveled it also. It worked great and then last week started the unbalanced act again. They sent me new struts. I think the springs may just be weak. made in China like most everything else we get . I will see what happens
Piling on, based on your video fixed this myself today. Thank you!
Awesome glad I could help
Hello Chris. This is Cathy and it is nice to meet you. How do you change the old suspension rods and springs to fix your washing machine that is already out of balance.
You could try to calibrate it 1st, install the new rods, then calibrate it again and see if that helps. These really are not very well built machines.
Hey Chris the Dude Nurse. This is Cathy. The high spin speed of the washing machine can actually mess any of the breakable laundry up unless any of the breakable laundry is both thick and soaked in lots and lots and lots of water and just the medium spin speed only is good enough for any of the breakable laundry that is not thick and both soaked in lots and lots and lots of water.
Calibrate after replacing. Should fix the little wobble after
Yeah I did not show that.
How do you calibrate
How to calibrate a Samsung top loader washing machine
ruclips.net/user/shortsFYj8li0Mhg0?feature=share
Update - our washer is banging like crazy again with small loads placed very obsessive-compulsively evenly around the drum. We replaced the rods a few months back. Another video on this topic says as of a month or so ago that the recommended rods from Amazon can no longer be trusted. He recommends the OEM rods. I can’t understand how that will help unless Samsung has corrected the problem. I guess I will try to contact them.
Not sure, I guess my rods were still of quality build. Have you calibrated the machine after doing the rods?
No. We need to do that. Will follow up!
We did the calibration. No change. I guess we’ll try different rods next.
I fixed mine 2yrs. Ago fir 7.oo dollars yhe cost of a can of belt dressing. Which is a resistance grease I just did it again yesterday so the fix lasted two years can pack the washer full. The corner with the pump is
It’s unfortunate that this has to be done at all after just 2 years. Either fix that you do.
The fact younhave to pull the entire damn thing apart to change out 4 shocks is ridiculous. I say that because my washer has started doing this and I dread what im going to have to do
Wait til you find out that the repair is only good for 6 months to a year. These are truly terrible machines.
My machine still bangs around. I calibrated the machine. Still banging. Not sure what’s up. The only dif is I put grease on the rod. Could that be the issue.
No if anything the grease would help. These truly are not good machines. Run a few loads maybe it needs to settle.
Might have to save this video for later 😅
Hey, still glad I could help
Where did you buy your springs I got some and used your video to replace them and it didn’t fix the issue
Mine came from Amazon
Thank you!!!! 🙏 ❤
You are welcome
We've had this model for less than a year. It is a mess! I regret this purchase.
Yes it has not been good to us either
Yes me too I honestly regret it as well plus they are not cheap and for it not to last long.
Me too - expensive piece of garbage 😊