Using Surface Duo in 2022 | A long term review
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- Опубликовано: 4 авг 2024
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Intro 0:00
Specs 1:17
The body 3:20
The software 5:25
Touch response 8:45
Performance 12:36
The bugs 12:48
The camera 14:52
Using the camera 19:17
Final thoughts 20:46 
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I have been using Surface Duo 1 since the beginning of May 2022 and I love this device. I can't to go back to a standard phone with 1 screen. The pictures are ok for me, the battery also.
I've commented on this channel about it before, but I actually preferred the duo 1 over the duo 2. By the time the duo 2 came out, I was already in a comfortable routine on how to use the duo 1 and after trying the 2, I couldn't justify the price jump. I was able to get it in 2021 at the first $400 price drop and I've used it as a work device always with a secondary phone phone without a hitch. Great device for teachers.
Isn't it a severely worse device?
@@Millicente in my opinion, I couldn’t justify the $1000 price difference. The main gripes I have with the duo 1 is on the camera. But if I’m using a secondary device anyway, it didn’t really matter.
@@savagedragon1047 that's fair. I'm at this crossroads where I want to get the duo 2 to try the phone but at cheapest 850 open box it's hard to justify in case of a failed experiment. The duo 1 at under 400 new is easier to risk a dud but it also seems to be the clear worse phone
@@Millicente duo 1 for the price alone. I had the 1, not much with the duo 2, only a newer chip, camera bump on the 2 (means never closes fully flush) vs the 1 which closes fully over. Now if the bezels put you off, the duo 2's is slightly thinner. Up to you
I hate the camera bump on the Duo 2. If I were to get the Duo 2 I might grind the bump off to make it flush like the Duo 1.
It's new unlocked on Amazon right now for $389.99. I bought one a few weeks ago to use as a second carry device (thanks to the idea from this channel). It was a great purchase. I like the aspect ratio for one screen viewing.
Great reviews on Duo, mate. After seeing the launch of Duo via your channel and then watching your very first review, I have been hooked. I have been watching the progress and improvements over the last 2 years through your great work. I was actually hanging out for a review like this from you since your July update review on both devices. However, I decided to take the plunge 3 weeks ago. I live in New Zealand, so I ordered from Amazon US, and it arrived here in 8 days which was bloody fast. No carriers problems and received the big update when booted up, so all good. Looking forward to the August update. And thank you for your work in this space.
Thanks for the long-term review, Shane, and your commitment to the product line.
Love this guy. I went full Surface Duo 2 because of him as my daily driver with 2 SIM Cards. Yesterday ordered the Surface Duo 1 to have it as back up. Great device.
This was exactly the video I was looking for so thanks for making it!
I appreciate you as you were my deciding factor I finally pulled the trigger last Friday it came today and I'm currently setting it up. I can't wait to use it
I have been wanting one for awhile and I just scored a 256gb unlocked Duo 1 locally a few days ago in pristine condition for $200. I have watch numerous of your videos on Duo and you are spot on. After a few days of using it, I do love the things it does well and the dual screens is what drew me to the Duo to begin with, I use dual monitors at work and home and this just fits the bill. I can see this is definitely a secondary device for me mainly due to the camera (my daily driver currently is a Pixel 4xl) but will say the concept is spot on by Microsoft. The Duo 2 is way out the of the price range, but maybe I will give that one a go down the road. It will be interesting to see if Microsoft sticks with it, I had a Nokia Windows phone years back and I absolutely loved the interface and the hardware on that phone but MS could (or would) never get the software quite right and we see where that ended up. Great videos, God Bless!
DANG you scored a prestine condition for 200? wild just having it as an ebook reader is worth 200. I paid like 450 for the same one used with a slim pen but your deal was much better. Mine feels super buggy now tho. I was not using it for last two to three months nad I kind of think its awful for playing games that are not ad free compared to any other device but for reading and browsing. I dont use it as a phone at all
I got the d1 when it first came out through AT&T store with a payment plan. It was a little hard to get use to the gestures but Microsoft had a training program for it which helped. I learned how to use surface duo and avoid the so called bugs. Granted the software has gotten a lot better but I didn't have the problems other have said. That said I will never go back to a slab phone.
The way to use the camera is simple and fast there is an icon on the lock screen and all you have to do is flip it all the way open (phone mode) and push the icon and the camera opens instantly. Take your picture in about a second. Thanks for your review you have been the most honest about the duo on RUclips.
Thanks for your honest reviews and opinions. I have recently purchased a Surface Duo 1 for 399 eur and I think at that price is a good device. The small issues do not bother me (I think touch responsiveness is mostly related to fingers in the border when griping registering as multitouch), however my main concern is the battery life as the phone ages, but time will tell. The feature I miss the most from my previous phone is the external eInk always-on display, which was excellent for notifications and outstanding for operation under direct sun light (specially for map navigation), while now I have to open the phone to check (I do not want to use a smartwatch).
Hi. As always good review. I just sent in my Duo 2 for a replacement as I cracked the screen. I'm using my "old" Duo as a replacement and it's unbelievable how much it has been improved! Glad I didn't give it away! Rock on Duos!
Sorry about your Duo!
Your reviews are always so good! Thank you for the quality of your work! For my part, I have a Surface Duo 2 for 5 months and I am fully satisfied. But it must be recognized that the work done by Microsoft on the Duo 1 is considerable. So good for the owners of this device 👍 Nice Tee-shirt by thé way !
this review really helped. Just purchased one on amazon for about $330. I dont need a camera but just wanted something to multitask with while at work on the go and couldnt have my ipad with me. This helped me pull the trigger !
Have to agree with you Shane. SD1 is now a great device, a mini dual monitor computing device is for me its sweet spot and is my one and only machine. I have tried to use the keyboard but as an ex BB Passport aficionado I struggle. So any large scale typing is done on a Bluetooth keyboard. A Shox headset for audio (I wear hearing aids - self inflicted! 🙄 so can't wear buds) and I am good to go. Not bothered about the camera for photography. I'd rather use a proper camera. Like putting on a vinyl record or making tea in a pot. Part of the enjoyment is in the rituals! People do comment on the phone. It amazes me that it is still, even after 2 years, not widely known about. Keep spreading the word!
I paid £679 for my Duo in a sale back almost exactly a year ago. After a year of use, it's been nothing but a really fun interesting phone. So many questions about it people asking how it works and stuff, really wholesome.
If the Duo 2 is still a bit expensive for you, definitely try the Duo 1 for £400-600 or so. It's a lovely device for that price and the performance is holding up very well in 2022.
I just bought my mom a Duo 1. She has been using it for a week and loves it!
Thanks for all the great videos Shane, really helped me decide to purchase Duo and optimize how I use it. The only thing I don't like about my Duo is that in my car or outside, the touch sensitivity can be really be bad. I tend to have to tap with my finger nail almost and this is very annoying considering my previous inexpensive Android phones, all had excellent touch. Are there any settings on the Duo that be tweaked to improve touch sensitivity?
Love your surface duo videos and just ordered a surface duo 1 for myself, cost was $630 AUD delivered which is about $430 USD. Camera use is not important to me so the original surface is a no brainer. Super excited to get it!
Watching this on my Duo and i am loving it :)
I must say your timing is spot on. I litterally just got the device a few minutes ago and am typing on it. I am really excited! First impressions so far, it's SHARP like a knife man haha, i'll definetely put on the bumper to make it more comfortable to hold, but i'm planning to get a skin first. Is the one you had from sopiguard a little more grippy or is it just as slippery?
I picked up mine off of eBay for $150 with a cracked usb-c port just to mess with the Windows 11 project. So glad I did too, it's defiantly not my daily phone but still an amazing bit of tech.
Love my duo 2. You and your channel were a big reason I got it. I like I so much more the fold 3 sitting my my drawer lol. I wanted to ask. Can you share on your home screen you have background widget that shows Tuesday and date ans stuff. I really like it. Where can I get that. :) keep up the great work.
Great video
Thanks for your video, it was exactly what I was looking for, because there are so many bad reviews from the beginning, but I thought it must be better now with the updates. Bought a new one for 330€, looking forward to test it.
Great video as always. I've made a video comparing them recently, but i really prefer the og duo over the 2 except for the screen dimensions and mayyybe the performance (and pen lag). It's an amazing device.
And good thing you didn't use Swiftkey for demonstrating the swipe input because it is *so much worse* than Gboard.
Hi I just got my replacement duo 2 today after accidentally destroying my old one in a motorcycle crash. Mate what a difference I had to check to see if they had changed the specs as its a completely different machine in everyway, the old one was never this fast everything just works perfectly. I'm a happy man
SHANE!!! IT OH BOY TIME!!!
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Oh Boy, I am so happy I found your channel!
It seems like every day I learn something NEW and AWESOME because you SHARE your time with us.
I enjoy this device, the duo 2 is an over kill with camera, thanks for the link to duover cover, I will get that, thats all I need
I got the Duo for 600EUR a few months before the significant updates came out that made the gestures functional. I always enjoyed holding the Duo, the hardware is just great. But the software bugs almost had me switch back to my old S10 for daily driving. But now with the current software it's absolutely a great device. There are still plenty of weird little bugs. Right before typing this, the keyboard "got stuck" behind the textbar of RUclips. I had to switch to landscape mode to fix it. Stuff like that does happen and I know I wouldn't have to deal with that on the S10. But the device is just too much fun to give up on despite the flaws.
I have the SD1 and really like it a lot. I can't use it as my primary device as my cellular carrier doesn't support it. I use it with my wi-fi. I usually have Outlook on the left screen and Word on the right. For productivity, it cannot be beat.
Was just able to pick one up for $250. Forgot how much I loved it. And you are right definitely better.
I agree I have several phones using the SD855. And it is very very good.
I'm going to do it. I found it on Amazon for 385$ Can't wait to finally try this one out!
Do you have a problem where outlook doesn't update until you open the Duo? I have it flagged as unrestricted under battery.
Hi. I want to get a Surface Duo. But i think i heard they have usb port problems like they get damaged. Is this true? Isnt there like a magnetic adapter to put so it wont get damaged or something?
Got the Duo 1 for 400 and loved it, but then upgraded to Duo 2 and returned Duo 1 when there was a price drop.
Duo 2 just arrived so setting it up, I wanted the better cameras and other improvements but I must say Duo 1 felt better in the hands due to the thinness and weight vs Duo 2 but if you want the camera improvements it's a trade off.
Not really bother about the not closing flat together, doesn't seem as big a gap / problem as many reviewers made out.
The biggest problem with the camera bulge/gap on the 2 is that it makes the phone uneven, if you use it in the folded mode a lot you need to be really careful about not holding the bottom closed too tightly. And never put it in your pocket closed that way, because it can crack the screen due to the stress of being pushed on the bottom while the bulge keeps it open towards the top. The crack appears on the rounded screen edges on the right screen (the one with the camera bulge). Idk if I explained that clearly but it's really easy to break if you're not careful on that mode. One way to help is if you have the magnetic pen case, keep the pen on the back whenever you close it that way, since it evens out the gap and prevents the pressure crack I described.
This might also be because I tend to use the left screen for phone mode, but it seems designed for you to use the right?
Thank you for this video. I got the pixel 6 last year. I do love it but I have been looking at the og duo since launch. I've been wanting one but still just not sure. Would it be worth trading my pixel 6 for a duo.
I much prefer my Duo 1 to the Duo 2 - in fact, when I bought the Duo 2 I turned around and sold it again, because I'm comfortable with what the Duo one can do, and how it feels. I was never a fan of that camera bump on the Duo 2. But yep, I am even thinking about buying a second Duo 1 in case the one I am using breaks. Unfortunately your links don't work for me in NZ Shane, but I do keep trying :) Great stuff as always.
I appreciate it 😂
Backup duo 1 lol. The duo 1 is a beautiful device and amazing value now for what it can do as long as u don't take many photos lol. I have also thought about getting a spare one.
@@chrisrichmond7802 definitely - I use my Galaxy flip for photos, not that I take many, but for everything else I adore my Duo 1 and I am prone to having back up devices for those ones I really enjoy :)
Personally I perfer the duo 1 setup to the duo 2. I feel the improvements to the duo 2 like the curved screens ect but the camera setup puts me off it. I know the original camera is not amazing but it does the job I need when needed. As for performance I've never had an issue in terms of video editing, social media posts, and using for my IT job with Microsoft apps. I do understand it had an issue when it had android 10 but I did not own it then. I have the cracked USB port but still works fine. Battery what gets me the most though always get a full day out of it. Love the bezels on the phone to. Would not like a full screen. Would I buy this phone in 2022? Yes I sure would.
Tbh, I'm still very satisfied with my SD1. Camera ain't great, but otherwise it's damn near perfect.
And getting a 256GB used in mint condition for $250 half a year ago was *chef's kiss*
Love your in depth reviews. Just wish more RUclipsrs would talk about the phone talking experience itself. I've noticed many reviewers make a quick comment about how the duo 1 or 2 is not their primary phone and that scares me. Im a one phone person, so the commitment is there and I can't split functions between devices. Any differences between duo and duo 2 in holding and using as a phone in 2022?
They both work fine as a phone. I have had z folds also and yes those are better for holding for calls but the duo and duo 2 is just better for everything apart from photos.
Well, I pulled the trigger last week and got 2 surface duos last week for my wife and I from Amazon. And i noticed a potential problem with both devices. When they came out of the box they were perfect, the lines were perfect almost unnaturally thin, etc. but after the initial charge and letting them sit over night (off charger) to make sure the batteries are still healthy (not knowing how long these have been sitting) the lines aren't as clean. Im thinking the batteries may have bulged a bit, deforming the case. Its not bad, just not what it was before it was charged. Since noticing this ive looked online and noticed people had this problem (and associated horror stories with getting replacements from microsoft) so apparently this was a problem early on as well.
With how thin these are it really wouldn't take much at all to make these bulge. I'm just wondering if it will continue and get worse? I've seen folks online that had the screen lift enough that dust was getting underneath. Even at $300 that seems like a problem when you can get a pixel 6a for that... and while Im no the geeky side myself id prefer not to hand my wife something with issues that are just going to get worse.
Anyone have experience with this?
appreciated dear sir love this sadly much underrated product it's so much quality .
Thank you for this. I'm typing this reply from my SD1 which isn't even a month old yet and I am very happy with it. Sure, it isn't perfect, but I knew that going in.
This was a great re-review. Thank you!
Can I ask what app you use for your home screen?
Keep up the great videos.
If you're meaning my widgets, it's Overdrop on left screen, Google Photos on the right. Stock Microsoft Launcher.
@@scaryifliteral Thank you so much for replying!
Any recommendation for gcam ver. on OG Duo?
I've just bagged a 256gb variant for £300 brand new, just had to be done. Such a beautiful and fun device
I got fed up with my duo 1 too many issues still for me and although I really wanted the obsidian 256gb of the duo2, it's been out of stock for months, so after hearing duo 3not coming out this year and found the glacial white 256 recently in stick, I decided to just get that and sacrifice getting the color I wanted.
I bought one used on eBay for $200 just to mess around with and I was unsure how I'd like it as a daily driver. It has those little glitches as you mentioned and the camera is okay. But man do I love this device and that it gets constant updates. I'm considering getting a fold 4 but I dont think I'll enjoy it as much as the duo.
I have the original Duo. Hoping there is a new gen with no camera bump.
White PSP Go!!!!! Nice.
Im late to this party but i will say i just bought one for 400 pounds uk new open box. Replacement for a samsung fold 1 with a faulty display. I love it and its better for almost everything compared to the fold. However it does have the odd touch stutter lag but its rare and not an issue. I couldnt afford the fold 3 so took a chance on this and now i will likely get the duo 2. Sure its annoying making calls and quick messages but if your more into productivity and doing 2 things at once its a game changer in all honesty. If they released the 1st duo in its current state i think it would of been a reasonable success.
The duo 1 has been my daily driver for months now. The camera is the worst thing about it for me, including the limitations and the ease (or lack of) use. Otherwise I like duel screen phones. I wish there were more in the US market. Video conference and note taking on the same device? Yes please. Check your emails while you watch a movie? Hell yes. My first duel screen was an Axon M. I loved it.
For me it's not the actual quality of the camera that lets it down, I could honestly live with it. For me, it's the physical process of using the camera that's a problem.
I can sit here and flip the Duo in and out of "camera" mode in a flash, and it works EVERY TIME...but when I try to use it in anger, it ALWAYS goes wrong and I miss the shot by a mile 😂.
At the end of the day, I remind myself that this was never supposed to be a point and shoot camera replacement and more likely designed with document scanning and zoom calls in mind.
Even if you don’t like the duo 1, it is the best companion device and the best kindle on the market too.
That's the main reason I've been looking at it recently, missed the $250 sale but even at $310 it's looking good as an e-reader/mini laptop
I got a duo 1 just a week ago. I have really liked it, but I am returning it. The screens have refused to turn on multiple times, forcing me to hard reset more than once. In the first week.
It didn't help that I was in the middle of a family emergency and needed to see screens of texts as they were coming in.
It sucks because I really like the phone, but now I just don't trust it. I will miss it dearly. Perhaps when the duo 2 is affordable I'll come back.
How is he controlling the surface duo with his mouse? And screen casting to a window?
Phone Link
I'm looking to use my work bonus to buy a Surface Duo and I'm really torn between the OG and the Two...
What would you advise?!
Do you need a camera or NFC?
@Shane Craig NFC for mobile payment yes. The camera I could live with I guess :)
It's just that the OG is available for around €500 and the 2 hovers around a €1100 still here.
The price difference is still huge, so I'm not sure if it is worth double the price 🤔
@Shane Craig I've pulled the trigger on a SD2 😎🤭. I'll get it this week somewhere 🥳🔥.
The fact they where go out of stock everywhere, made my choice easier.
Thank u for responding ☺️😉
how about 250 at woot? ;) You sold me on it and i got it and subscribed ;)
When you open a web link from an email In email client like Gmail or Outlook app, and your default browser is already open on the other screen, does it open the link in the browser?
Yes, so long as the email app is set to open in external browser.
Seriously considering this to replace my note 8. My biggest fear is how pocketable it is. Wider, but shorter...
MS needs to either start leaking Duo 3 or plan on doing nothing until sometime next year. With the Fold 4, Google's next thing, and other competition from others, they need to generate buzz or it is going to be forgotten.
My wife owned both Duo's and while I really liked the tech idea it needs upgrades and streamlining.
I think the Duo 3 needs some kind of telephoto style lens because the Duo 1 folding flat is why I liked it better than the 2.
I've covered it a few times already, but there's no Duo planned this year. They are skipping a year and focusing on software while they finalize design on Duo 3 for fall of next year. I assume you mean a periscope camera, not telephoto - periscopes take up a ton of internal space Duo doesn't have to give. It would be very impressive to see them fit in competent cameras and no bump at the thickness they are. Literally never been done before, physics is hard to overcome.
@@scaryifliteral Periscope, yes some days words are hard 😀
Was saying I think that would be an amazing piece of tech but until that happens I personally am not as intrigued by the Duo.
The concept is amazing, the execution is lacking in all areas. Not all areas at once of course, just there is always going to be a sacrifice. It's going to be one thing that doesn't fit into the fit design, which is a strong selling point.
The only time I use RUclips or Odysee spanned is when it's in portrait orientation so I can get a close to full sized video and still see the comments. Don't know how people can watch with the big hinge down the middle of the content. More power to them, I guess.
the thing that keeps holding me back from grabbing a Duo 1 is that its been out of a couple years now so they have been sitting on shelves and it makes me question how serviable the battery will be after all that time.
The same thought occurred to me but I'm confident the 1s are still being produced and what you're buying new now isn't one with a 2020 production date. There's too big of a gap between the price of the 1 and 2 and since MSFT has ironed out most of the software issues, coupled with the upcoming Android 12L release, supply chain delays related to the 2, a recession, and no model 3 this year, the 1 has become an attractive offering that it doesn't make sense to eliminate.
@@NickSiekierski I wonder if theres a manufacture date anywhere we could get to confirm that.
It read his typing better than my z fold
What about software updates from Microsoft? They committed to 3 years so no updates from Sept 23. Still worth it? Will it still be useable and safe after updates stop?
You've got round about another year of support and then after that it is what it is. Might slip behind on security updates. How much that effects you will be subjective. Loads of people are using phones that are out of date.
just brought this from Amazon and got black screen problem, found many ppl said it was the bug for Apr21 updates but mine is already updated to Android 12. Anyone can tell how to fix this bug? Thanks
Unfortunately this bug has persisted for some people regardless of the update. The only advice I can really give is to keep the area above the screens clean because the sensors in there help Duo know what posture it's in.
@@scaryifliteral thanks for your quick response. So do you mean there is no way to fix it? I’ve just bought it less than a month.
I've seen no 100 fix, no. Some of us just don't seem to have the issue much at all, others do.
They are $200 now brand new on Woot
A smart watch and ear buds are a MUST for this device.
It was nice not to be that so wide
How about actually making calls? it looks like it would be a little odd
It's a little awkward to hold up to your head. I exclusively use speaker phone or earbuds though.
It's not odd to use in my opinion but people say it looks odd. I make calls all the time with my Duo. I particularly enjoy answering calls as flipping the screen around when someone is calling you will answer it. No software swipe or button press involved. Its strangely satisfying.
im not goin to lie this phone sucks coming from Galaxy Flip 3 i use it for 3 days straight i had to go back to my flip 3 is cain of slow and i had to take pictures at work every 45 minutes and the camera was horrible sometimes it will take like 30 to 40 seconds to take a picture on this app i use for work and it will take the pictures backwards lol is a koo phone to use it as a tablet battery 🔋 is better then my flip 3 that's about it
If camera is that big a part of what you're doing, Duo is a bad fit. Duo 2 is much better at photography.
@@scaryifliteral is it koo phone but to multitask its a lil annoying especially when you are used to to something faster i just use it at work like a tablet to watch RUclips
I have the surface Duo 2 and I'm so disappointed...... Can’t even run Microsoft apps that the Samsung Fold can.....??
Like what?
yeah bluetooth is such a shit technology, i still can't believe how bad it is even in 2022. My phone is bad but my galaxy watch, playing audio from that is just down right pathetic. its like being back in the year 2005
Tar sir for vid on Microsoft surface duo.
brit grandad agrees with your opinion my 1st generation know with android 12L is a marvellous fantastic much faster awesome Microsoft surface duo 😀 no problems on 12L no bungs om mine 😀.
this British grandad old git who love radical invention users Bluetooth Samsung gold earbuds on my 1st generation Microsoft surface duo performance excellent quality no drop out of Bluetooth sound quality 👌 👏 👍 on android 12L marvellous fantastic quality i also use other types of Bluetooth headphones or different manufacturers still perfect 🥰 no problems watt so ever.