I have a GX axs derailer same issue and know several people the the same issue the pins wear out but sram says you can cycle the battery 10k times I have had it 2 1/2 years out of warranty and no way have I cycle the battery 10 thousand times 🤬
@@wang220 Im in the exact same mindset. Tried GX AXS, had problems with the pogo pins twice now despite using the covers and bike specific cleaner. Ruined more than 1 ride for me..
I had this same exact problem on the older GX AXS. I discovered the problem much faster but the same conclusion. Water causes the pogo pin contact springs to fail. My derailleur was still within the year window so SRAM replaced it no questions asked, likely because they’re trying to avoid bad publicity. My newer bike is back to non-electric derailleur. There is zero logic to spend this money to fix essentially a non-problem. The shifting is nice, but it’s not worth the trade-off. I don’t miss these derailleurs or the potential problems they introduce. I want reliability and less parts to manage/charge, not more. The main reason companies are pushing this tech is to command larger margins for their bottom line. A good mech derailleur is only ~$85 while these electronic ones are ~$600. So do the math… For what’s it’s worth, I’m an industrial designer/product developer and I go for the best solutions. Take my advice if you want reliability and less work… stick with analogue/mech and avoid unnecessary electronics.
Thanks for speaking up on this issue brotha. I had some friends of mine down at SoCal who probably had the same problem with their GX transmission. Glad I didn't buy the transmission stuff and went mechanical...
No problem my dude, I'm just trying my best to warn people before buying GX/SX T-Type, and to hopefully get SRAM's attention to resolve the issue. Again, this seems to mostly be on GX/SX, not X0 or XX.
I have a Dreadnought that came with the GX Transmission drivetrain, it worked great for 2 months no problems, then at a race the derailleur stopped working I tried other batteries and it still wouldn’t shift, I had to race on a different bike. When I got back I got it warranted by SRAM but they claimed it was my fault not a manufacturers error. Anyway it has happened 3 times and I have got it warranted 3 times, all three times it was the outside pogo pin not fully extending. I’m done with transmission
This is great to hear I'm not the only one with this issue. I haven't seen too much on this problem on the newer stuff so I wasn't too sure how common this was. But you alone proves that there is a serious flaw that needs to be addressed... I have been happy not worrying about my derailleur with my cable system 😊
Sram cable shifts work so awesomely. I can't image dropping a $900 system on a mountain bike that takes incredible abuse including getting wet and muddy all the time. Great video by the way, very informative!
I laughed - there is like $50-$70 of components (if mass-produced) in there on top of a $100 derailleur. Their margin must be 70% at least. You'd think they would check their moulded-o-ring actually stopped water ingress.
Fun fact, SRAM patented removable batteries on electronic shifters, which is why WheelTop's EDX wireless shifters initially had removable batteries but later had to go to internal batteries since SRAM allegedly threatened to sue them. This is a company that is barely above patent trolling and won't care if they make the industry worse just so they can have a monopoly on a common sense and consumer oriented feature.
Exactly! My friend has a wheeltop eds the pins have started eroding in the battery! It's not sealed in just 4 hex bolts and comes off but water is sitting in the connection points and now starting to fail! We have resolved the issue ourselves by removing the battery cleaning up the pins and smothering it with waterproof electrical grease! It's sealed it now added a gasket layer been no more issues since doing this, so might be something needed done with these GX batteries if no water run off angles?
@@LaurentiusTriarius wait till you learn that things like inhalers are unreasonably expensive in the US due to random patents held for even the simplest parts. These patents are making the world worse and holding back progress.
That should be illegal. Removable batteries is nothing new and is so widely used all over the place, so that it is even possible to get that approved is insane. Personally I feel the electronic hype is so old and I have no interest in it at all. It cost 3 times the price of wired option which is just stupid. You also lack the feel that a wire give you, but... The only application it makes sense is for a dropper given that is only an on/off application. Still, I personally feel it's too overpriced I don't care about any of it. I would rather spend my money elsewhere, somewhere it counts.
Great video. Thanks. I can’t believe SRAM has done such a good job suppressing the issue. Sadly I’ve read that SantaCruz is deleting derailleur routing capabilities from their high end CC models, going all-in on wireless. I hope that’s not going to become an industry trend. I like FACTORY level suspension, but I’m fine with a solid mechanical derailleur. No batteries to remember. Less potential complications. (Currently running cable GX, XT, and non-transmission X01 axis on various bikes)
Yeah I heard about that. It’s kinda sad since what if I want a CC and run XTR!? I can’t! Even specialized is doing that on the s works stuff. I hope it doesn’t either.
SRAM has a long, well-documented history of releasing half-baked products with issues like this. Especially given how much these things cost, it’s a shame. That’s why I run cable operated Shimano XTR. No problems.
They used to be good until they entered the insane tech race of the last 12 or so years. I'm still running 2010 Force mechanical on two road bikes and they are still flawless. And I ride year-round in the Seattle rain. I almost got sucked into the hype. Sometimes it's best to remain stuck in the past.
Another flaw that happened on the system with my mothers bike is with the particular POD mounting system that holds control module for the shifter. It is held on by a single torx screw and specialty square washer thing. In a crash that single screw came loose and the control module flew into the bushes and could not be found at first. She had to finish the ride down locked into the gear she was in at the time. I ended up removing the controller for the dropper post side and playing find it games with my bird dog. Basically training the dog to find an AXS shifter module. Went back up to the spot and the dog found it pretty fast amazingly. But the torx screw and the square washer were not found. Calling SRAM customer service they would NOT sell or provide a replacement torx screw or more critically the specialty square mounting washer thing. They said we had to purchase the entire new mounting arm and the associated parts, for $60 something! Was going to take several weeks to even source and deliver that particular arm at the time. She end up going with a different mount system for the same price only cause she would get it faster. Bike was still down for quite some time. All due because a single screw came loose and it could of even been way worse. My bad ass little dog was able to sniff out the controller and recover that. If it hadn't been for the dog we never would of found the shifter control and those are another $200+ so probably would of been at least a $300 dollar fix because of one screw. This something that never would of happened with a cable system. Screw comes loose the shifter is still connected by the cables. It doesn't fly into the bushes or off a cliff to get lost. I've never seen a cable'd shifter need a stupid proprietary piece to go back on if the bolt gets lost. You just go to your spare parts, bike shop, hardware store, etc and get another.
@TheRoamingHazard the bike industry has for years used non standard parts to make harder to go to industrial suppliers (bolt or bearing shops) to get replacement parts. It's amazing the amount of bike parts I buy off Facebook for cheap because it needs a part you can't buy. I just machine up a replacement. It wouldn't be hard to make a square washer.
@@paule4204 Thinking back on what happened now I think it was a bit more than just a square washer, might be able to make one. But at the time I wasn't even sure what it looked like, all I knew is that it needed an another part. SRAM didn't even want to deal with us at all if I remember. They said go to the shop that the bike came from which is useless when she was visiting me hundreds of miles away at the time. Their part PDF just grouped the torx bolt, interface hardware etc, about 5 pieces, together and had no real name or part number for them. And SRAM 100% knows those two pieces are the most likely to get lost.
That is one heck of a story! Interesting, I didn't run the POD, I just used the old paddle shifter because that is just what I liked. But good to know since my dad runs it on both of his bikes.
I've bought expensive top end bikes and electronic shifting is always being forced down our throats, but I refuse to purchase anything electronic on my drivetrain, so I keep going with mechanical even though it's not easy for better quality drivetrains. I just don't want to worry about remembering to charge my front and rear derailleur batteries on top of the computer and lights.
In the world of aerospace, there is a connector care product called Stabilant 22. The label says Electronic Contact Enhancer. It enhances conductivity while remaining non-conductive between contacts and offers corrosion protection. I am not aware of any alternatives to this product but it sounds like the perfect application for your GX derailleur.
I had issues with mine too. After 3 derailleurs, I went back to an analog derailleur with t-type jockey wheels. Battery never dies and no more instant deaths unless I crash and destroy it.
My xx works fine but, I do apply a thin layer of high quality dielectric grease once in a while for added insurance. I bet if you do this to the GX it will keep this problem for happening you would have to do it as regular maintenance cleaning the pin from time to time. It would not require you remove them just spray clean them work them up and a few times and reapply a thin layer of dielectric grease unless those contact pin are different than the ones on the XX.
Thankfully, it seems that X0 & XX are safe. Since the battery is mounted vertically, its not as susceptible to water sitting in the pins. That could work, they are the same pins so that could be a fix but it's still ridiculous!
This for the win......electronics and moisture 101. 99% of folks leave the battery on after a ride and can't seem to figure out it's another maintenance item.
Thank you! This is the comment I was looking for. GX AXS came on my bike, wasn't too thrilled about that but the rest of the components were too good to pass up. Thanks!
Massive pops for discussing this issue, Seeing this really reinforces my decision to stick with cables, they have their own challenges but at least you can usually figure out what is going on and it is so much cheaper to fix and doesn't require any soldering irons!!
I love my XTR dérailler. I never mess with it. I ride often. When I take my bike to a shop for routine maintenance the derailleur has never been one of the needed tweaks? I do that once a year
@@AJHeikkilait requires adjustments. At first manually, then through the app. But if you are so lazy to ajust 2 screw's 1-2 times through the season... Bike's are not for you.
@@Valentin359 so 2 screws is less complicated than no adjustments? The micro adjust can be done on the shifter, and I've not needed to use it on my 2 installs. 2 years in and no need to make any micro adjust, you go ahead and continue gatekeeping though.
This happens on Eagle AXS as well. Happened to my XX1 rear mech, but thankfully I’m pretty good with a soldering iron and fixed it for a few cents. Shouldn’t have had to though. This is why I like Shimano Di2. No issues.
Actually, I'd be willing to bet that this isn't caused by corrosion, but rather by contamination. Most likely dust and dirt is being deposited in the pins (yes, carried by water) and restricting their movement. The pins and contacts are gold plated to resist corrosion. Did you try using contact cleaner first? I'm just wondering as removing and replacing the pins is obviously a last ditch option (prior to junking the whole thing, of course). If you still have the bad pins, you should try disassembling them to see if they are actually corroded or if they are just contaminated. Also check to see if the spring is plated to resist corrosion. If for no other reason than to give SRAM a better idea as to how to prevent this in the future (better corrosion resistance vs. better sealing)
SRAM probably won't do squat, but Chinese manufacturers will surely take note and go chech their contact designs for flaws. And in 3-5 years SRAM will have a surprisedpicachu.jpg as competition takes over.
I feel kind of the same about electronic derailleurs as I feel about those digital display license plates. It really doesn't do the job functionally any different, just increases cost and maintenance.
Use thick silicone grease in the battery socket, this should reduce or remove corrosion problems and the electrical connection will still be maintained. The same is used by people who do extreme overclocking of processors. Silicone grease provides a connection between the CPU and the processor socket, but prevents the pins from shorting each other, caused by condensation. In their case, condensation is created when using liquid nitrogen to cool the CPU.
Mine got the same problem after a year of use. I’ve put some foil over the pin and it works as a temporary solution while I’m waiting for pogo pins to arrive
Happened to me two times in two days. Whistler trip. Pouring rain. Derailleur 1 died by 2pm. I spent the rest of the day trying to find a $500 spare. I did in Squamish. Next day the new derailleur did it again by noon. They warranted both, so there is that. Agree this is more of a GX issue. My XO is older and never failed. For that matter, the replacements are going strong too.
Damn that sucks! A Whistler trip would be the last place I would want my derailleur to be giving me issues. All that excitement and money for the trip to have to put more money in and less riding. Glad the new ones are working out, just keep an eye out on them, it might happen again... Thanks for watching! 🤙
It's probably not that easy to make it fully waterproof while having a removable battery... But I think the main issue is as he describes, because I have a Rival gravel groupset that has the battery mounted vertically and I never had any issues
Had previous AXS with problematic clutch and the new T-type works flawlessly in the alps. I do pressure wash but don‘t ride permanently in rain. Use WT-40 do remove water afterwards, should do the job. And make sure the sealing around the contact plate is intact.
Yeah, I couldn’t really shift underload like what they marketed and I broke a skid plate on it and I couldn’t find a replacement one anywhere at all so I had to special order them and as of right now, I don’t know if I’ll get it my first time, trying, electronic shifting and kind of let me down too
I had the same issue on a new xx sl t type transmission. Lucky SRAM replaced under warranty. But I had to drive 200km to the shop were I bought it. I also encountered the issue during an event that stopped me from racing.
Man that sucks, glad they warrantied it though, hope it doesn't happen again, either way, I lost full trust in it and even XO on my dads bike gets me scared it going to fail.
Interesting my gx acted up once before too and was not recognizing the battery. Got it work again but think I’ll be packing the housing with thick silicon grease around the pins to help. My other bike with x0 has been flawless. I’d still take axs T type over anything else.
Thanks for the heads up. I have two bikes with sram GX transmission and two with Shimano xt. I find myself liking Shimano much more. I will keep an eye on the transmission. You are correct about sram. They need to step up and fix the problem.
Well done. Hopefully SRAM pays attention. I went back to cables. They just work! Electric drivetrains do shift well when they work, but overall they are addressing a problem that wasn’t really a problem.
I’ve had a similar issue with an axs dropper post, it was outside of warranty and SRAM didn’t want to sell me a brand new pcb assembly which was the most frustrating part. Had to replace the pogo pins, it’s good now.
Just curious, if you like the system beside the pogo pin issue why did you get rid of it after successfully replacing the pins? Is the repaired RD still in use by someone? I'm curious about the long term viability of the repaired unit.
Loved it. It had a nice strong clutch, shifted nice every time, easy to setup, and long term reliability was great (besides the pins) I ended up selling it letting the guy know about the issue and to try dielectric grease. I went to shimano and I’ve been loving it, shifts nice while being very affordable which I like. So that’s why I decided to sell it. Even replacing the pins, it’s going to happen again sadly, I don’t think it’s a quality issue, it’s a where they are placed issue.
@@thebigoutsidemtb right on! If you maintain contact with the rider who bought it, I'd love to hear a long-term update if it held up 6 months or a year from now.
@@SomeGuy-v4y For sure! I am somewhat close with him so we will see how long it last! It's going on his Enduro bike which he doesn't use too often so I would assume it should last well past a year. But I will keep you updated.
Thanks for the heads up. Personally, I only use a cable since I work in IT, and my bikes-Scott Spark, Specialized Stumpjumper, and Scott Genius-just work every time I grab them without doing anything (I do build them up myself). Are you using an SLX shifter on that bike? If so, I highly recommend buying an XT for $20 and replacing it. It takes 10 minutes, and the shifting is night and day and on top of that the double upshift, trust me, I do it all the time. Cheers from Switzerland
I am, I chose to because people were saying it feels snappier, closer to SRAM. But I'm building up another bike and chose to go with an XT shifter to see what I think. Maybe I will like it more, we shall see.
just a tip man.. when you solder like you were doing, holding the plyers too close to the spot you are soldering just sucks the heat and makes it hard to heat up, so hold your pin with the plyers but from the top of the pin so your iron is not impared and soldering will be easier. i enjoyed the insight.. im sticking with mechanical uhhg. my mechanical works awesome... Shimano XTR mechanical shifter is still the bees knees paired with XT derailleur in my opinion. Super crisp and very reliable. good vid ! glad you were finally successful.
I work at a bike company that sells a few models with the GX transmission derailer. We have demo bikes that get ridden every day and after every ride they get pressure washed. I use an air compressor to dry it off. We use permatex dielectric grease on the pogo pins. And slick honey grease on the cage spring. Since doing that on eleven bikes with the GX group set I haven’t had to replace a GX transmission detailer because of that issue. I will say we have had plenty of bikes be returned or we’ve had to warranty the derailer because it’s damaged in the box from shipping the bike out. I’ve had to replace so many of the metal derailer mounts because they get bent pretty easily. That being said transmission is probably the best shifting drivetrain I’ve ever experienced. Also, sram saying you can no lift shift with these and just pedal consistently and shift that’s false. It is much stronger than a regular drivetrain, but you can bend the cassette on an ebike pretty easy. I’ve messed up a GX transmission cassette on one of our demo bikes riding in boost and no lift shifting.
I think doing that could make it worse. It would add somewhere for dirt to build up and make them stick. I was reading on this issue and pepole said they tried cleaning them and it only made it worse. So I don't know if this oil, grease trick would work.
I had the same problem with my gx transmission. I got a warranty and got a new derailleur, which also stopped working because of the pins not going all the way up. Ended up getting a second warranty where they gave me an XO derailleur which I haven't had any problems with.
I put a smidge of Dielectric grease on the pogo pins of these and the regular AXS derailleurs to try to avoid exactly this issue. Will it work ? Time will tell. I am going on 2+ years on AXS with no issues but I am new to the AXS Transmission version !
I've had the XX1 AXS system on a bike I bought almost 2 years ago and it is still OK, has the vertical mounting you mentioned and I can feel the pins bob cleanly and it still seems OK for now. When I bought it, I thought "100% certain water is going to mess up the battery connection eventually" but I bought it anyway. Seems like they should have some better waterproofing at least.
I have the same issue with my Force AXS road derailleur manufactured in 2019. I was able to fix it by putting some tape on battery tab so that it fits tighter against the derailleur pins.
The same thing happened to my rear derailleur GX. one of the pogo pins is down. but i was lucky it was still under warranty. and sram replaced it with a new one.
The GX Transmission mech that came with my new bike died mid-ride after ~10 days, the replacement I got on warranty lasted maybe around 20. Both times on bike vacations so saying it's not ideal is a bit of an understatement... My next bike will 100% not have any Sram components on it, unless Sram officially admits there's a problem and release updated versions of all components.
That is correct. It works surprisingly well, it shifts smooth, even does not half bad under load. BTW, only reason I'm using a T-Type chain is because that is just what I had on hand. Otherwise I would be using an X01.
Same problem with SRAM red Axs on road bike even though batteries are vertical. SRAM has replaced both mechs on warranty. I’m on my third rear mech. Pin problem every time. I regret buying it.
Thanks for this helpful video. I've been concerned about the water/dirt intrusion on the battery terminals. Do you wash your bike with pressure? Do you use soap or just water? And how often? I've had zero issues with my GX rig and ride a lot. I'm not defending SRAM. I just want to provide user feedback. I've had mine since May 2024 and no issues. When is everyone seeing this issue crop up on average? One year, two years, ___ miles or hours?
I got the AXS when it first came out 5 years ago when you were in grade school! (lol, no seriously) and had problems with the indexing, noise and this was before UDH so the hangers weren’t designed for the added weight and always had to straighten them. I’ve since gone back to wire also but as you know isn’t great either but now it’s just a 130 dollar derailleur swap if anything goes wrong.
Sram red etap 11 speed front derailleur had this happen. It's very common. After cleaning the bike open the battery and use an air compressor to blow at it for a couple of seconds. . That's the vest way to eliminate this design flaw
Believe it or not, I actually repaired one for someone 😅 Its about as tricky as a GX T-Type to fix but not too bad if your handy. Good tip! Thanks for watching!
Same issue, three GX RD’s later. Fortunately, Sram warrantied each time (one only lasted 3 weeks or so). Problem wasn’t resolved until Sram bumped me up to XO. Little to no wet riding or water exposure to area, so not sure corrosion the issue or just the orientation of the pins. On about 5 months with XO, zero issues! T-transmission so good with performance as uou stated and agree they need to pull the GX off the market until a permanent fix is applied
Thanks for sharing! This is crazy, some of you guys are having them die after only weeks which is mind blowing to me! Good to know XO is doing good, I thought about switching, but in the end, I just like cables and how they always works and cost little to replace if damaged. Also very available if I need to get parts for them while on a road trip. Thanks for watching!
For sure on cables! I am still partial to my Saint/Zee 10spd set up on other ebike and 12spd XT on analog. Went T-type mostly to ditch the hanger (no bueno on ebikes) since snapped a few cable Sram GX, NX RD’s prior from sticks and heavy motor torque. XO T is money on my main squeeze and sadly worth the up charge over GX T. I run GX T cassette, shifter and chain of course
Also have GX Transmission. Exactly the same Problem happend to me. I will switch to Shimano XTR now. Hopefully for the reselling price of my GX Transmission.
This is exactly what the problem with the GX on my son’s brand new bike. First XC race he went to the power would go in and out. We wrapped a cable tie around the whole lot and it worked for the race. SRAM replaced the whole dérailler, so they know it is a problem
Yeah... If it happens again, you can just get an X0 Derailleur and it will fix the issue, but having t spend $550 is crazy. Even though it works, its a ticking time bomb, it will happen again sad to say. 😓
@TheBigOutsideMTB THANK YOU for this video! Great explanation (and the fix seems very complicated). Shame on SRAM for releasing such an inferior product. My friend has been having these exact same issues on his Heckler SL. SRAM should warranty and replace these, similar to have Fox owned the Float X2 failures (I doubt they will, though)
After smashing my 3rd shimano derailleur this year, I've set my mind on not investing into the axs world, after watching the vid, I'm glad I didn't for this reason and the cost issue when smashing it. I buy the deore 11 speed derailleur for my 12 speed drivetrain as its exactly the same as the 12 speed one but £15 cheaper!
Great looking out. Sounds like this is a problem that might be prevented on a new unit by the liberal use of dielectric grease and ensuring the battery is removed after a ride whenever water is encountered? Just more confirmation that sticking with cable derailleurs is still the right play for me as I would totally fail at preventing this issue myself.
People keep mentioning dielectric grease but I think it will really just allow dirt to get in there and cause the same issue. But I could be wrong. Definitely something to try.
Well done. Yes. Simple system should be flawless. My SRAM Red 11 speed Etap rear mech just died,after issues all year. Of course past warranty. Very poor. I have a $750 rear mech..no wear,jockey wheels like new. But dead!!!
As of 11/23/24 (9:06pm PST) There have been **57** comments having this issue
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Simple fix would be to use some dielectric grease on the pin to stop water ingress
Lesson learned, stay with good old cable. No need to charge, set and forget for long time with minimum upkeep, and budget friendly
Electronic for the win. You do you though 😂
Nah the t type is so much better but it new and not second hand
@@deanemberley2333 Funny. I have 14 races this past season on Transmission and not a single issue. Sounds like user error.
Bike shop owner here. It’s not just the GX AXS. I’ve had several “old” style AXS derailleurs fail for the same reason.
@@ChefIan73 seems like GX T-Types are failing much more despite being released just for a year?
Yup....had two XX1 derraileurs fail with pogo pin problems. First gen models are pretty easy to replace.
I have a GX axs derailer same issue and know several people the the same issue the pins wear out but sram says you can cycle the battery 10k times I have had it 2 1/2 years out of warranty and no way have I cycle the battery 10 thousand times 🤬
Yeah, thankfully they are, just a couple screws to get to them.
Yeah I know about that. I was reading up on it. I think its less of a "big deal" since its WAY easier to replace the vertical designed AXS.
Isn't the beauty of a bicycle that it doesn't need any electricity
What a truly worthless, fatuous contribution.
@@GTS5691 Well, he isn't wrong though. Electric components add an extra cost and worry about charging or replacing batteries.
Same can be said about a remote for the tv
Unless you need lights
So glad I "settled" on an XT-equipped bike last year.
XT has been the workhorse of the mtb group sets for decades now. Even if I can afford XTR, I still buy xt
@@wang220 Im in the exact same mindset. Tried GX AXS, had problems with the pogo pins twice now despite using the covers and bike specific cleaner. Ruined more than 1 ride for me..
Shimano XT for life. $1000 on this is just craziness. I want my bike to shift it’s not that complicated
The unneeded, missapplication of electronics is ruining everything.
Original AXS has the EXACT same issues. My son's XX1 AXS derailleur likes to stop working moments before a race.
I had this same exact problem on the older GX AXS. I discovered the problem much faster but the same conclusion. Water causes the pogo pin contact springs to fail. My derailleur was still within the year window so SRAM replaced it no questions asked, likely because they’re trying to avoid bad publicity.
My newer bike is back to non-electric derailleur. There is zero logic to spend this money to fix essentially a non-problem. The shifting is nice, but it’s not worth the trade-off.
I don’t miss these derailleurs or the potential problems they introduce. I want reliability and less parts to manage/charge, not more.
The main reason companies are pushing this tech is to command larger margins for their bottom line. A good mech derailleur is only ~$85 while these electronic ones are ~$600. So do the math…
For what’s it’s worth, I’m an industrial designer/product developer and I go for the best solutions. Take my advice if you want reliability and less work… stick with analogue/mech and avoid unnecessary electronics.
I got so beat up on a forum for saying transmission was trash and to avoid it. But here we are lol.
I am just commenting to help the algorithm to get this video out there
Lemme help you with that!
Same
Thanks for speaking up on this issue brotha. I had some friends of mine down at SoCal who probably had the same problem with their GX transmission. Glad I didn't buy the transmission stuff and went mechanical...
No problem my dude, I'm just trying my best to warn people before buying GX/SX T-Type, and to hopefully get SRAM's attention to resolve the issue. Again, this seems to mostly be on GX/SX, not X0 or XX.
I have a Dreadnought that came with the GX Transmission drivetrain, it worked great for 2 months no problems, then at a race the derailleur stopped working I tried other batteries and it still wouldn’t shift, I had to race on a different bike. When I got back I got it warranted by SRAM but they claimed it was my fault not a manufacturers error. Anyway it has happened 3 times and I have got it warranted 3 times, all three times it was the outside pogo pin not fully extending. I’m done with transmission
This is great to hear I'm not the only one with this issue. I haven't seen too much on this problem on the newer stuff so I wasn't too sure how common this was. But you alone proves that there is a serious flaw that needs to be addressed... I have been happy not worrying about my derailleur with my cable system 😊
Use some dielectric grease to stop water ingress and rust
Even with sealed connection dielectric grease is alway a good idea
@@legros731 How would you apply the grease?
@Es26208 just put some straight on the pin with a q-tips or a small paintbrush
It's non conductive and made especially for electric connection
Sram cable shifts work so awesomely. I can't image dropping a $900 system on a mountain bike that takes incredible abuse including getting wet and muddy all the time.
Great video by the way, very informative!
I laughed - there is like $50-$70 of components (if mass-produced) in there on top of a $100 derailleur. Their margin must be 70% at least. You'd think they would check their moulded-o-ring actually stopped water ingress.
You are correct. Could be closer to 68% depending on demand. If the factory is in a "slow" period then it could get to 70+%
Yeah, I'm sure the margin is insane on these products. I know they know about this issue, I'm just surprised that they didn't catch it in testing.
Did you used to work for SRAM? Where did you get the data?
@@thebigoutsidemtb you are the tester. The consumer is the tester.
@@thebigoutsidemtb it's a know bike industry number. Margin at bike shops is around 30%
Fun fact, SRAM patented removable batteries on electronic shifters, which is why WheelTop's EDX wireless shifters initially had removable batteries but later had to go to internal batteries since SRAM allegedly threatened to sue them.
This is a company that is barely above patent trolling and won't care if they make the industry worse just so they can have a monopoly on a common sense and consumer oriented feature.
That patent shouldn't have been granted, I read through it it's truly disgusting. Smells fishy
Exactly! My friend has a wheeltop eds the pins have started eroding in the battery! It's not sealed in just 4 hex bolts and comes off but water is sitting in the connection points and now starting to fail! We have resolved the issue ourselves by removing the battery cleaning up the pins and smothering it with waterproof electrical grease! It's sealed it now added a gasket layer been no more issues since doing this, so might be something needed done with these GX batteries if no water run off angles?
@@LaurentiusTriarius wait till you learn that things like inhalers are unreasonably expensive in the US due to random patents held for even the simplest parts. These patents are making the world worse and holding back progress.
My AAA's are replaceable...prior art.
That should be illegal. Removable batteries is nothing new and is so widely used all over the place, so that it is even possible to get that approved is insane.
Personally I feel the electronic hype is so old and I have no interest in it at all. It cost 3 times the price of wired option which is just stupid. You also lack the feel that a wire give you, but... The only application it makes sense is for a dropper given that is only an on/off application. Still, I personally feel it's too overpriced I don't care about any of it.
I would rather spend my money elsewhere, somewhere it counts.
Glad you made this video. First I've heard of this flaw but thanks for pointing this out.
Wow. Glad Im still cabled up for now.
Great video. Thanks. I can’t believe SRAM has done such a good job suppressing the issue. Sadly I’ve read that SantaCruz is deleting derailleur routing capabilities from their high end CC models, going all-in on wireless. I hope that’s not going to become an industry trend. I like FACTORY level suspension, but I’m fine with a solid mechanical derailleur. No batteries to remember. Less potential complications. (Currently running cable GX, XT, and non-transmission X01 axis on various bikes)
Yeah I heard about that. It’s kinda sad since what if I want a CC and run XTR!? I can’t! Even specialized is doing that on the s works stuff. I hope it doesn’t either.
SRAM has a long, well-documented history of releasing half-baked products with issues like this. Especially given how much these things cost, it’s a shame. That’s why I run cable operated Shimano XTR. No problems.
They used to be good until they entered the insane tech race of the last 12 or so years. I'm still running 2010 Force mechanical on two road bikes and they are still flawless. And I ride year-round in the Seattle rain. I almost got sucked into the hype. Sometimes it's best to remain stuck in the past.
Another flaw that happened on the system with my mothers bike is with the particular POD mounting system that holds control module for the shifter. It is held on by a single torx screw and specialty square washer thing. In a crash that single screw came loose and the control module flew into the bushes and could not be found at first. She had to finish the ride down locked into the gear she was in at the time.
I ended up removing the controller for the dropper post side and playing find it games with my bird dog. Basically training the dog to find an AXS shifter module. Went back up to the spot and the dog found it pretty fast amazingly. But the torx screw and the square washer were not found. Calling SRAM customer service they would NOT sell or provide a replacement torx screw or more critically the specialty square mounting washer thing. They said we had to purchase the entire new mounting arm and the associated parts, for $60 something! Was going to take several weeks to even source and deliver that particular arm at the time. She end up going with a different mount system for the same price only cause she would get it faster.
Bike was still down for quite some time. All due because a single screw came loose and it could of even been way worse. My bad ass little dog was able to sniff out the controller and recover that. If it hadn't been for the dog we never would of found the shifter control and those are another $200+ so probably would of been at least a $300 dollar fix because of one screw. This something that never would of happened with a cable system. Screw comes loose the shifter is still connected by the cables. It doesn't fly into the bushes or off a cliff to get lost. I've never seen a cable'd shifter need a stupid proprietary piece to go back on if the bolt gets lost. You just go to your spare parts, bike shop, hardware store, etc and get another.
Awesome dog! Please give them a good boy or girl pat pat 😊
@TheRoamingHazard the bike industry has for years used non standard parts to make harder to go to industrial suppliers (bolt or bearing shops) to get replacement parts.
It's amazing the amount of bike parts I buy off Facebook for cheap because it needs a part you can't buy. I just machine up a replacement. It wouldn't be hard to make a square washer.
@@paule4204 Thinking back on what happened now I think it was a bit more than just a square washer, might be able to make one. But at the time I wasn't even sure what it looked like, all I knew is that it needed an another part.
SRAM didn't even want to deal with us at all if I remember. They said go to the shop that the bike came from which is useless when she was visiting me hundreds of miles away at the time. Their part PDF just grouped the torx bolt, interface hardware etc, about 5 pieces, together and had no real name or part number for them. And SRAM 100% knows those two pieces are the most likely to get lost.
That is one heck of a story! Interesting, I didn't run the POD, I just used the old paddle shifter because that is just what I liked. But good to know since my dad runs it on both of his bikes.
I'm in the same boat. My dad has a mill and lath so when we run into issues like this we can machine up new non standard parts.
I've bought expensive top end bikes and electronic shifting is always being forced down our throats, but I refuse to purchase anything electronic on my drivetrain, so I keep going with mechanical even though it's not easy for better quality drivetrains. I just don't want to worry about remembering to charge my front and rear derailleur batteries on top of the computer and lights.
In the world of aerospace, there is a connector care product called Stabilant 22. The label says Electronic Contact Enhancer. It enhances conductivity while remaining non-conductive between contacts and offers corrosion protection. I am not aware of any alternatives to this product but it sounds like the perfect application for your GX derailleur.
I had issues with mine too. After 3 derailleurs, I went back to an analog derailleur with t-type jockey wheels. Battery never dies and no more instant deaths unless I crash and destroy it.
One of the reasons to continue riding with cable actuated RD
My xx works fine but, I do apply a thin layer of high quality dielectric grease once in a while for added insurance. I bet if you do this to the GX it will keep this problem for happening you would have to do it as regular maintenance cleaning the pin from time to time. It would not require you remove them just spray clean them work them up and a few times and reapply a thin layer of dielectric grease unless those contact pin are different than the ones on the XX.
Thankfully, it seems that X0 & XX are safe. Since the battery is mounted vertically, its not as susceptible to water sitting in the pins. That could work, they are the same pins so that could be a fix but it's still ridiculous!
This for the win......electronics and moisture 101. 99% of folks leave the battery on after a ride and can't seem to figure out it's another maintenance item.
Thank you! This is the comment I was looking for. GX AXS came on my bike, wasn't too thrilled about that but the rest of the components were too good to pass up. Thanks!
Thanks for pointing that out.
I had several AXS DLs but went back to XT and XTR.
Just less worries
Massive pops for discussing this issue, Seeing this really reinforces my decision to stick with cables, they have their own challenges but at least you can usually figure out what is going on and it is so much cheaper to fix and doesn't require any soldering irons!!
Thanks for the heads up. I’m having the same issues. Now I know what to do.
Glad I could help, thanks for watching!
I love my XTR dérailler. I never mess with it. I ride often. When I take my bike to a shop for routine maintenance the derailleur has never been one of the needed tweaks? I do that once a year
Same.
Hmm, interesting as to why they didn't put the pogo pins on the battery in the first place, instead of the actual derailleur body 🤔
I think it's a great idea. But knowing SRAM, I don't think they will do it...
Who would have known that overcomplicating a tried and tested analogue system would inevitably lead to issues
@diamondcreepah3210 but they told us it's better so it must be. Surely they aren't just trying to sell stuff using hype.
But... but you can stand on it!
Yeah everyone using a universal derailleur hanger, and developing a system that doesn't require adjustment screws is overcomplicated....
@@AJHeikkilait requires adjustments. At first manually, then through the app.
But if you are so lazy to ajust 2 screw's 1-2 times through the season... Bike's are not for you.
@@Valentin359 so 2 screws is less complicated than no adjustments?
The micro adjust can be done on the shifter, and I've not needed to use it on my 2 installs. 2 years in and no need to make any micro adjust, you go ahead and continue gatekeeping though.
This is why cable and shimano products never fail
This happens on Eagle AXS as well. Happened to my XX1 rear mech, but thankfully I’m pretty good with a soldering iron and fixed it for a few cents. Shouldn’t have had to though.
This is why I like Shimano Di2. No issues.
Actually, I'd be willing to bet that this isn't caused by corrosion, but rather by contamination. Most likely dust and dirt is being deposited in the pins (yes, carried by water) and restricting their movement. The pins and contacts are gold plated to resist corrosion. Did you try using contact cleaner first? I'm just wondering as removing and replacing the pins is obviously a last ditch option (prior to junking the whole thing, of course). If you still have the bad pins, you should try disassembling them to see if they are actually corroded or if they are just contaminated. Also check to see if the spring is plated to resist corrosion. If for no other reason than to give SRAM a better idea as to how to prevent this in the future (better corrosion resistance vs. better sealing)
Their road dérailleur are known to have similar issues.
had exact same issue this summer. should be a recall and fix
Good job I'm happy with my XT.
SRAM probably won't do squat, but Chinese manufacturers will surely take note and go chech their contact designs for flaws. And in 3-5 years SRAM will have a surprisedpicachu.jpg as competition takes over.
I feel kind of the same about electronic derailleurs as I feel about those digital display license plates. It really doesn't do the job functionally any different, just increases cost and maintenance.
Shimano is KING. Like getting a Tacoma vs a Ford Ranger.
Use thick silicone grease in the battery socket, this should reduce or remove corrosion problems and the electrical connection will still be maintained. The same is used by people who do extreme overclocking of processors. Silicone grease provides a connection between the CPU and the processor socket, but prevents the pins from shorting each other, caused by condensation. In their case, condensation is created when using liquid nitrogen to cool the CPU.
Mine got the same problem after a year of use. I’ve put some foil over the pin and it works as a temporary solution while I’m waiting for pogo pins to arrive
Others mentioned that too, seems like it will get you by! Thanks for watching!
Mechanical for life! Sram is working on a mechanical transmission. Hopefully out soon. Be back in SC in a couple months. LAPS!
Oh hey Daniel! Yeah haha. I know about that! Kinda stoked to see how it turns out, if they can make the shift quality as good as it is now.
Happened to me two times in two days. Whistler trip. Pouring rain. Derailleur 1 died by 2pm. I spent the rest of the day trying to find a $500 spare. I did in Squamish. Next day the new derailleur did it again by noon.
They warranted both, so there is that.
Agree this is more of a GX issue. My XO is older and never failed. For that matter, the replacements are going strong too.
Damn that sucks! A Whistler trip would be the last place I would want my derailleur to be giving me issues. All that excitement and money for the trip to have to put more money in and less riding. Glad the new ones are working out, just keep an eye out on them, it might happen again... Thanks for watching! 🤙
How do you design a rear derailer with a battery for a mountain bike and not make it waterproof?
That's sram. They are experts in creating shit products on purpose.
It's probably not that easy to make it fully waterproof while having a removable battery... But I think the main issue is as he describes, because I have a Rival gravel groupset that has the battery mounted vertically and I never had any issues
@@CousinsPicturesORG A rubber gasket or two would do wonders.
So I looked at it and its got a gasket, so it seems it isn't sealing enough. Maybe a thicker gasket would solve that.
Officially its rated for IPX7, so I don't understand why this is even an issue
I have had this EXACT same issue and know about three others with it too.
This is really valuable info - thanks, man!
Glad you made this video.
Had previous AXS with problematic clutch and the new T-type works flawlessly in the alps. I do pressure wash but don‘t ride permanently in rain. Use WT-40 do remove water afterwards, should do the job. And make sure the sealing around the contact plate is intact.
Seeing more and more problems with axs. i am glad that i have not wasted my money yet…
Yeah, I couldn’t really shift underload like what they marketed and I broke a skid plate on it and I couldn’t find a replacement one anywhere at all so I had to special order them and as of right now, I don’t know if I’ll get it my first time, trying, electronic shifting and kind of let me down too
I had the same issue on a new xx sl t type transmission. Lucky SRAM replaced under warranty. But I had to drive 200km to the shop were I bought it. I also encountered the issue during an event that stopped me from racing.
Man that sucks, glad they warrantied it though, hope it doesn't happen again, either way, I lost full trust in it and even XO on my dads bike gets me scared it going to fail.
Interesting my gx acted up once before too and was not recognizing the battery. Got it work again but think I’ll be packing the housing with thick silicon grease around the pins to help. My other bike with x0 has been flawless. I’d still take axs T type over anything else.
Thanks for the heads up. I have two bikes with sram GX transmission and two with Shimano xt. I find myself liking Shimano much more. I will keep an eye on the transmission. You are correct about sram. They need to step up and fix the problem.
Well done. Hopefully SRAM pays attention. I went back to cables. They just work! Electric drivetrains do shift well when they work, but overall they are addressing a problem that wasn’t really a problem.
Appreciate the support man 🤙Agreed, nothing wrong with good ol cables 🙂 Thanks for watching!
I just had the same problem went over a bump and just stopped sent it off and got a brand new one from sram going OK now no problems
I’ve had a similar issue with an axs dropper post, it was outside of warranty and SRAM didn’t want to sell me a brand new pcb assembly which was the most frustrating part. Had to replace the pogo pins, it’s good now.
Interesting, this is the first dropper I have heard this issue with. Good to know! Thanks for watching
Just curious, if you like the system beside the pogo pin issue why did you get rid of it after successfully replacing the pins? Is the repaired RD still in use by someone? I'm curious about the long term viability of the repaired unit.
Loved it. It had a nice strong clutch, shifted nice every time, easy to setup, and long term reliability was great (besides the pins) I ended up selling it letting the guy know about the issue and to try dielectric grease. I went to shimano and I’ve been loving it, shifts nice while being very affordable which I like. So that’s why I decided to sell it. Even replacing the pins, it’s going to happen again sadly, I don’t think it’s a quality issue, it’s a where they are placed issue.
@@thebigoutsidemtb right on! If you maintain contact with the rider who bought it, I'd love to hear a long-term update if it held up 6 months or a year from now.
@@SomeGuy-v4y For sure! I am somewhat close with him so we will see how long it last! It's going on his Enduro bike which he doesn't use too often so I would assume it should last well past a year. But I will keep you updated.
Thanks for the heads up. Personally, I only use a cable since I work in IT, and my bikes-Scott Spark, Specialized Stumpjumper, and Scott Genius-just work every time I grab them without doing anything (I do build them up myself).
Are you using an SLX shifter on that bike? If so, I highly recommend buying an XT for $20 and replacing it. It takes 10 minutes, and the shifting is night and day and on top of that the double upshift, trust me, I do it all the time.
Cheers from Switzerland
I am, I chose to because people were saying it feels snappier, closer to SRAM. But I'm building up another bike and chose to go with an XT shifter to see what I think. Maybe I will like it more, we shall see.
@@thebigoutsidemtb 👍
just a tip man.. when you solder like you were doing, holding the plyers too close to the spot you are soldering just sucks the heat and makes it hard to heat up, so hold your pin with the plyers but from the top of the pin so your iron is not impared and soldering will be easier. i enjoyed the insight.. im sticking with mechanical uhhg. my mechanical works awesome... Shimano XTR mechanical shifter is still the bees knees paired with XT derailleur in my opinion. Super crisp and very reliable. good vid ! glad you were finally successful.
Good tip! I wasn’t the one soldering but I’ll let him know. I didn’t even think of that.
I work at a bike company that sells a few models with the GX transmission derailer. We have demo bikes that get ridden every day and after every ride they get pressure washed. I use an air compressor to dry it off. We use permatex dielectric grease on the pogo pins. And slick honey grease on the cage spring. Since doing that on eleven bikes with the GX group set I haven’t had to replace a GX transmission detailer because of that issue. I will say we have had plenty of bikes be returned or we’ve had to warranty the derailer because it’s damaged in the box from shipping the bike out. I’ve had to replace so many of the metal derailer mounts because they get bent pretty easily. That being said transmission is probably the best shifting drivetrain I’ve ever experienced. Also, sram saying you can no lift shift with these and just pedal consistently and shift that’s false. It is much stronger than a regular drivetrain, but you can bend the cassette on an ebike pretty easy. I’ve messed up a GX transmission cassette on one of our demo bikes riding in boost and no lift shifting.
Interesting. Good feedback!
@@thebigoutsidemtb hope it helps, I’m definitely gonna be looking out for customers pogo pins now
I will never complain again of my good ol 10 speed GX deraileur
put some oil or thin grease on the pogo pins (I'll put some Fluidfilm on them) and you're fine. And thanks for sharing as well!
I think doing that could make it worse. It would add somewhere for dirt to build up and make them stick. I was reading on this issue and pepole said they tried cleaning them and it only made it worse. So I don't know if this oil, grease trick would work.
Good on you for making this video. Sram needs to do better. Electronic contact cleaner spray would help imo
There is always contact cleaner spray. Probably eliminate need to disassemble. Cable designs always work.
The pins were already gone. No way to fix it after they fail.
I had the same problem with my gx transmission. I got a warranty and got a new derailleur, which also stopped working because of the pins not going all the way up. Ended up getting a second warranty where they gave me an XO derailleur which I haven't had any problems with.
This seems to be a trend. They warranty it once then if that doesn't work then they send the XO. I wonder why.... 😅
I put a smidge of Dielectric grease on the pogo pins of these and the regular AXS derailleurs to try to avoid exactly this issue. Will it work ? Time will tell. I am going on 2+ years on AXS with no issues but I am new to the AXS Transmission version !
It seems to be worse on the GX Transmission. Not just that, the pins are WAY harder to replace vs regular AXS or X0 & XX. So that alone is huge.
@@thebigoutsidemtb I have not had to do it yet but after watching two videos on it . . .Ugh....
Damn.. Good job fixing it
I had the same exact issue with my older XX1. I put a bit of solder on the top of the pin as a quick fix. Held up so far.
Good idea, that would definitely solve that issue!
Your mech skills are impressive
Maybe add a little solder dab to the end of the pin to extend its length?
Analog for the win
Heck yes. Thumbs up for Shimano cable. If you know you know!!
I've had the XX1 AXS system on a bike I bought almost 2 years ago and it is still OK, has the vertical mounting you mentioned and I can feel the pins bob cleanly and it still seems OK for now. When I bought it, I thought "100% certain water is going to mess up the battery connection eventually" but I bought it anyway. Seems like they should have some better waterproofing at least.
I have the same issue with my Force AXS road derailleur manufactured in 2019. I was able to fix it by putting some tape on battery tab so that it fits tighter against the derailleur pins.
That's a good little hack! When this happened I was wondering what i could do to make it sit tighter up against the pins.
I “fixed” my GX this way but in only lasted a few weeks before no amount of tape could fix it.
The same thing happened to my rear derailleur GX. one of the pogo pins is down. but i was lucky it was still under warranty. and sram replaced it with a new one.
The GX Transmission mech that came with my new bike died mid-ride after ~10 days, the replacement I got on warranty lasted maybe around 20. Both times on bike vacations so saying it's not ideal is a bit of an understatement...
My next bike will 100% not have any Sram components on it, unless Sram officially admits there's a problem and release updated versions of all components.
Wow, this is the first one that lasted so little time. Thanks for sharing!
Looks like you're running an xt derailleur with t-type chain, cassette, and chainring? How does that perform?
That is correct. It works surprisingly well, it shifts smooth, even does not half bad under load. BTW, only reason I'm using a T-Type chain is because that is just what I had on hand. Otherwise I would be using an X01.
Absolutely had the same issue
Same problem with SRAM red Axs on road bike even though batteries are vertical. SRAM has replaced both mechs on warranty. I’m on my third rear mech. Pin problem every time. I regret buying it.
Wow, that is a lot, seems to happen on anything AXS at this point... Crazy! Thanks for watching
Thanks for this helpful video. I've been concerned about the water/dirt intrusion on the battery terminals. Do you wash your bike with pressure? Do you use soap or just water? And how often? I've had zero issues with my GX rig and ride a lot. I'm not defending SRAM. I just want to provide user feedback. I've had mine since May 2024 and no issues. When is everyone seeing this issue crop up on average? One year, two years, ___ miles or hours?
I just use hose pressure with dawn dish soap. It seems peoples are failing within 6 months, maybe sooner.
I got the AXS when it first came out 5 years ago when you were in grade school! (lol, no seriously) and had problems with the indexing, noise and this was before UDH so the hangers weren’t designed for the added weight and always had to straighten them. I’ve since gone back to wire also but as you know isn’t great either but now it’s just a 130 dollar derailleur swap if anything goes wrong.
Cables are great! If they are adjusted right they preform pretty damn good.
Sram red etap 11 speed front derailleur had this happen. It's very common.
After cleaning the bike open the battery and use an air compressor to blow at it for a couple of seconds. . That's the vest way to eliminate this design flaw
Believe it or not, I actually repaired one for someone 😅 Its about as tricky as a GX T-Type to fix but not too bad if your handy. Good tip! Thanks for watching!
Thanks for the upload 👍 Do you know if the problems with the GX also affect the APEX AXS found on gravel bikes?
No problem! It shouldn't since the battery is mounted vertically.
Same issue, three GX RD’s later. Fortunately, Sram warrantied each time (one only lasted 3 weeks or so). Problem wasn’t resolved until Sram bumped me up to XO. Little to no wet riding or water exposure to area, so not sure corrosion the issue or just the orientation of the pins. On about 5 months with XO, zero issues! T-transmission so good with performance as uou stated and agree they need to pull the GX off the market until a permanent fix is applied
Thanks for sharing! This is crazy, some of you guys are having them die after only weeks which is mind blowing to me! Good to know XO is doing good, I thought about switching, but in the end, I just like cables and how they always works and cost little to replace if damaged. Also very available if I need to get parts for them while on a road trip. Thanks for watching!
For sure on cables! I am still partial to my Saint/Zee 10spd set up on other ebike and 12spd XT on analog. Went T-type mostly to ditch the hanger (no bueno on ebikes) since snapped a few cable Sram GX, NX RD’s prior from sticks and heavy motor torque. XO T is money on my main squeeze and sadly worth the up charge over GX T. I run GX T cassette, shifter and chain of course
One word "SHIMANO" 👑
Well made video. 2 things. Would sram have warranted your one if you were the first owner? Where did you get the pins from?.
@@philr696 you can probably get pins from cheapo axs battery charger.
If I was, seems like it. I was able to measure the pins and purchase them online, there are a tone to choose from but they are available.
Also have GX Transmission. Exactly the same Problem happend to me. I will switch to Shimano XTR now. Hopefully for the reselling price of my GX Transmission.
Noted. Thanks.
Good job in fixing it. Super impressed
Thanks man, it was definitely a pain to deal with!
@@thebigoutsidemtb I bet and I feel for you. I’ve always been a Shimano guy. They need something comparable ASAP.
This is exactly what the problem with the GX on my son’s brand new bike. First XC race he went to the power would go in and out. We wrapped a cable tie around the whole lot and it worked for the race. SRAM replaced the whole dérailler, so they know it is a problem
Yeah... If it happens again, you can just get an X0 Derailleur and it will fix the issue, but having t spend $550 is crazy. Even though it works, its a ticking time bomb, it will happen again sad to say. 😓
Nice vid, did you try spraying auto electrical part cleaner into the poppers first?
@TheBigOutsideMTB THANK YOU for this video! Great explanation (and the fix seems very complicated). Shame on SRAM for releasing such an inferior product. My friend has been having these exact same issues on his Heckler SL. SRAM should warranty and replace these, similar to have Fox owned the Float X2 failures (I doubt they will, though)
sounds logical. so i will go 4 the XO1 derailleur! Thx :-)
Heck yeah dude🤙 , thanks for watching!
Thanks mate I was going to buy a gx axs I might just save up for x01 now
**GX T-Type** GX AXS is fine since it mounted vertically.
After smashing my 3rd shimano derailleur this year, I've set my mind on not investing into the axs world, after watching the vid, I'm glad I didn't for this reason and the cost issue when smashing it. I buy the deore 11 speed derailleur for my 12 speed drivetrain as its exactly the same as the 12 speed one but £15 cheaper!
Thanks for sharing. XT cues here we come!
Great looking out. Sounds like this is a problem that might be prevented on a new unit by the liberal use of dielectric grease and ensuring the battery is removed after a ride whenever water is encountered?
Just more confirmation that sticking with cable derailleurs is still the right play for me as I would totally fail at preventing this issue myself.
People keep mentioning dielectric grease but I think it will really just allow dirt to get in there and cause the same issue. But I could be wrong. Definitely something to try.
Had the same problem, no warranty, no need to buy SRAM after that
Well done. Yes. Simple system should be flawless. My SRAM Red 11 speed Etap rear mech just died,after issues all year. Of course past warranty. Very poor. I have a $750 rear mech..no wear,jockey wheels like new. But dead!!!
Appreciate it man 🤙Thanks for sharing your experience! Each one is supporting my point more and more.