And I just finished full install with blind spot side cameras on my 20th anniversary JLU 392 yesterday. Glitchy radio. Finally someone with good tech advice. Was searching YT most of the day yesterday. Thank you!
Thank you for watching! I wanted to ask if you had updated firmware yet. Every once in a while, mine will glitch and not recognize CarPlay. It will charge, but the phone has an error that says unsupported or unrecognized device. I can usually resolve it by restarting the phone, if not, the quick reset with the paperclip on the front of the radio has always worked for me. The main reset procedure I laid out in the video really helped to resolve the camera quirks we were experiencing and haven't had a CarPlay quirk since. I hope either one resolves the quirks for you - please keep me posted!!
@@carstereochick Did all the steps you demonstrated, including the tiny button. No luck on CarPlay nor will it recognize the firmware update. Tried with apple cord too. I will give it a few days only because yesterday side cameras didn’t activate with turn signal, but today it does. I’m more concerned getting the firmware updated, then maybe CarPlay will work. Kinda stuck.
Just confirming you're using the dash mounted USB, correct? I would pull it apart and try connecting directly to the head unit USB, sounds like maybe you got something mixed up with the USB retention possibly.
@@carstereochick Maybe. I’ll give that a go tomorrow. Taking it out of the dash again isn’t desirable. Wire management is an issue on JL. I’ll keep you posted. If successful, pass it on on your channel. Thank you.
Hey would you still recommend this unit over other similar offerings? I'm specificly looking at the Stinger because of the TOSLINK output option. Are there other units you would suggest that have TOSLINK output now?
This is the only head unit I'm aware of from a reputable brand name that has the toslink connection. That has been the redeeming feature for us. We can deal with the quirks strictly because of the sound quality.
I have a question? How can I get my guidelines to start showing. I didn’t have any issue with my factory radio. I was told that some wranglers have guidelines through the radio and others thru the backup camera.
What year is your Wrangler? JL or JK? Guidelines should be retained with the JL body style using the SRK-JW18EH install kit. If it's a JK, then you may not be able to retain them. It is true that in many vehicles the factory radio display is what's actually overlaying the guidance lines.
@@carstereochick thanks for responding. It’s a JL, 23 high tide. I’m just trying to see what to do next. My installer and I did contact stinger and I purchased a new radio thinking the radio was the problem. Tech support wasn’t helpful at all, to many unanswered questions prior to actually speaking with someone who made a little sense.
I haven't run into that with the RAM, but it could be similar issue. Depending on the year, I think it's using the same type of reverse camera retention interface. If yours is equipped with an LVDS camera, it could be the camera interface getting confused with the HDMI interface so there may be a similar procedure to reset that one module. Have you reached out to Stinger directly? They should be able to walk you through it. Just have as many details as possible about under what conditions it occurs, like if it only happens after you've switched from reverse that sounds like more of the camera retention interface. If you're seeing the volume/source/tracks change by itself it could be the steering wheel control module glitching out. I recently helped someone across the country with a similar issue and Stinger was able to help us figure out it was the steering wheel control module acting up.
When I did the reset the RPA-HD1 doesn’t show on the screen? I cycled thru and reset the other 2 but it’s like it doesn’t see it? My PAC- LINK PL1 lights up green but I have no light on the HD1 module and my stinger doesn’t see it.
This happened to us with one of our clients before we figured out we had a faulty PL1. At one point I remember John flicking it and it came back to life and then we could see the HD1 again in the menu. Initially we were able to get it working again by disconnecting and reconnecting everything, but after a few ignition cycles and testing it we found it was still working intermittently. At that point PAC's technical support department and John concluded we probably had a faulty PL1 and we swapped it out. That swap corrected the issue our client was having and it sounds like you may be experiencing the same issue. I recommend reaching out to their tech support department to verify, but you may need to get that PL1 swapped out.
Once again I get the "no signal" camera issue that hijacks my screen the entire drive, tried the fix , nothing worked. So I took it out to look for a loose wire. Put it back in and now the screen will not come on, nor will the buttons light up. The pac- link module is flashing two yellow lights then a red and green light. I figured if it was a blown fuse that wouldn't come on either. Do you have any suggestions for me I am so frustrated, I have a $1,700 piece of plastic sitting on the rear seat. 😡🤬😖😩😫
I haven't ever run into any issues like that, usually just camera hiccups, but haven't seen any issues where the monitor/radio itself won't power up. Here's a thought. The only other time I've seen issues with an aftermarket radio intermittently powering up in the 2018+ Wrangler/Gladiator was when the AUX battery was about to fail. Ran into that with an Alpine radio being real quirky and turned out the little AUX starter battery was about to go. What year is your Jeep? Have you ever upgraded that battery? That or do you have an scan tool where you can read/clear any error codes that might be stored in the vehicle? Might just be a CAN bus error that needs to be cleared in the car. You could try a sleep cycle too. Reconnect everything, lock the car up, keep the key away from it and let it sit for at least 30 minutes or a couple hours. I've been able to clear up factory camera issues with the OEM radio just by doing a sleep cycle. These vehicles can be quirky.
12 Ram 1500. I've had this unit installed for 3 days. I have noticed that it goes blank screen when reverse back to normal when connected to phone. If not connected it seems to do fine. I may try this reset of the RP4 CH11. Thank you. If anyone else has this issue please comment. Clock is ticking on the 60 day return.
I'm not sure I follow your question. It sounds like you're saying the unit turns on, but there's no audio/sound. Depending on what kind of car this is installed in and what other equipment you've installed with it, it could be that you didn't wire up the remote turn on lead to turn on the stock amp or aftermarket amp. If it's in a vehicle that does not have a factory amplified audio system and no aftermarket amp, you may either have an issue with one of your speakers or with your speaker wiring. If you have one speaker that is bad, or the speaker wire is shorted somewhere or the speaker terminal itself in the door is touching metal, that will cause MOST aftermarket radios to see a dead short and go into protect mode where it turns off the internal amp. That or maybe you accidentally have the audio set to optical instead of RCA. There are many reasons you could be having an issue. Hopefully that gives you some ideas on where to start.
I have Toyota Tacoma 2015 when I turn my car on it turns on,but right away the screen goes gray. I took a video if there’s any way I can send it to you.
Just to be clear - it's doing this as soon as you turn the car on? Or are you specifically only having this issue with the reverse camera or it's occurring right after you've tried to use the reverse camera and put it back into park? Do you have audio and control on the screen on sources like FM/AM or CarPlay? Or you can't even get that far because you start it up and immediately you have no picture? The video signal issue I was discussing in this video has a lot to do with how the camera gets retained in the 2018+ Jeep Wrangler/Gladiator because the OEM camera is an LVDS camera and gets retained through the HDMI input. The 2015 Tacoma has just a basic analog camera going through radio's composite camera input. There is a voltage adapter in the kit for the camera, it's an RPA-VA1. If the issue you're having is only with the camera or only after you've tried to use the camera, I would test it with everything apart and see if manipulating that RPA-VA1 adapter has any affect. If you're telling me you can't get picture on the main screen for any sources, double check all of your connections. With the ignition/radio off, I recommend disconnecting and reconnecting to make sure everything is properly seated. Pay close attention to that blue LVDS cable going from the main unit to the monitor. If that is getting kinked in any way you can have issues with the display.
And I just finished full install with blind spot side cameras on my 20th anniversary JLU 392 yesterday. Glitchy radio. Finally someone with good tech advice. Was searching YT most of the day yesterday. Thank you!
Still having issues with CarPlay and updating firmware. Maybe this will work.
Thank you for watching! I wanted to ask if you had updated firmware yet. Every once in a while, mine will glitch and not recognize CarPlay. It will charge, but the phone has an error that says unsupported or unrecognized device. I can usually resolve it by restarting the phone, if not, the quick reset with the paperclip on the front of the radio has always worked for me. The main reset procedure I laid out in the video really helped to resolve the camera quirks we were experiencing and haven't had a CarPlay quirk since. I hope either one resolves the quirks for you - please keep me posted!!
@@carstereochick Did all the steps you demonstrated, including the tiny button. No luck on CarPlay nor will it recognize the firmware update. Tried with apple cord too. I will give it a few days only because yesterday side cameras didn’t activate with turn signal, but today it does. I’m more concerned getting the firmware updated, then maybe CarPlay will work. Kinda stuck.
Just confirming you're using the dash mounted USB, correct? I would pull it apart and try connecting directly to the head unit USB, sounds like maybe you got something mixed up with the USB retention possibly.
@@carstereochick Maybe. I’ll give that a go tomorrow. Taking it out of the dash again isn’t desirable. Wire management is an issue on JL. I’ll keep you posted. If successful, pass it on on your channel. Thank you.
Very easy to follow and worked like a charm
Great to hear it!
Wow..great explanation of the fix! Thank you!
Question. What do you recommend for 2018 JL. Stinger or alpine i407-wra-JL. I’m really trying to decide
My auto brightness is not working, is there any fix for that?
What about if the glitch is the back up camera view only and can't get to the settings screen?
Fixed it, thank you!
Hey would you still recommend this unit over other similar offerings? I'm specificly looking at the Stinger because of the TOSLINK output option. Are there other units you would suggest that have TOSLINK output now?
This is the only head unit I'm aware of from a reputable brand name that has the toslink connection. That has been the redeeming feature for us. We can deal with the quirks strictly because of the sound quality.
I have a question? How can I get my guidelines to start showing. I didn’t have any issue with my factory radio. I was told that some wranglers have guidelines through the radio and others thru the backup camera.
What year is your Wrangler? JL or JK? Guidelines should be retained with the JL body style using the SRK-JW18EH install kit. If it's a JK, then you may not be able to retain them. It is true that in many vehicles the factory radio display is what's actually overlaying the guidance lines.
@@carstereochick thanks for responding. It’s a JL, 23 high tide. I’m just trying to see what to do next. My installer and I did contact stinger and I purchased a new radio thinking the radio was the problem. Tech support wasn’t helpful at all, to many unanswered questions prior to actually speaking with someone who made a little sense.
Thank you! Easy fix!
Any idea on how to make the camera not reversed?
I have a Stinger on my ram and the screen is very clitchy screen jumps around alot any ideas?
I haven't run into that with the RAM, but it could be similar issue. Depending on the year, I think it's using the same type of reverse camera retention interface. If yours is equipped with an LVDS camera, it could be the camera interface getting confused with the HDMI interface so there may be a similar procedure to reset that one module. Have you reached out to Stinger directly?
They should be able to walk you through it. Just have as many details as possible about under what conditions it occurs, like if it only happens after you've switched from reverse that sounds like more of the camera retention interface. If you're seeing the volume/source/tracks change by itself it could be the steering wheel control module glitching out. I recently helped someone across the country with a similar issue and Stinger was able to help us figure out it was the steering wheel control module acting up.
When I did the reset the RPA-HD1 doesn’t show on the screen? I cycled thru and reset the other 2 but it’s like it doesn’t see it? My PAC- LINK PL1 lights up green but I have no light on the HD1 module and my stinger doesn’t see it.
This happened to us with one of our clients before we figured out we had a faulty PL1. At one point I remember John flicking it and it came back to life and then we could see the HD1 again in the menu. Initially we were able to get it working again by disconnecting and reconnecting everything, but after a few ignition cycles and testing it we found it was still working intermittently. At that point PAC's technical support department and John concluded we probably had a faulty PL1 and we swapped it out. That swap corrected the issue our client was having and it sounds like you may be experiencing the same issue. I recommend reaching out to their tech support department to verify, but you may need to get that PL1 swapped out.
Once again I get the "no signal" camera issue that hijacks my screen the entire drive, tried the fix , nothing worked. So I took it out to look for a loose wire. Put it back in and now the screen will not come on, nor will the buttons light up. The pac- link module is flashing two yellow lights then a red and green light. I figured if it was a blown fuse that wouldn't come on either. Do you have any suggestions for me I am so frustrated, I have a $1,700 piece of plastic sitting on the rear seat. 😡🤬😖😩😫
I haven't ever run into any issues like that, usually just camera hiccups, but haven't seen any issues where the monitor/radio itself won't power up. Here's a thought. The only other time I've seen issues with an aftermarket radio intermittently powering up in the 2018+ Wrangler/Gladiator was when the AUX battery was about to fail.
Ran into that with an Alpine radio being real quirky and turned out the little AUX starter battery was about to go. What year is your Jeep? Have you ever upgraded that battery? That or do you have an scan tool where you can read/clear any error codes that might be stored in the vehicle? Might just be a CAN bus error that needs to be cleared in the car. You could try a sleep cycle too. Reconnect everything, lock the car up, keep the key away from it and let it sit for at least 30 minutes or a couple hours. I've been able to clear up factory camera issues with the OEM radio just by doing a sleep cycle. These vehicles can be quirky.
12 Ram 1500. I've had this unit installed for 3 days. I have noticed that it goes blank screen when reverse back to normal when connected to phone. If not connected it seems to do fine. I may try this reset of the RP4 CH11. Thank you. If anyone else has this issue please comment. Clock is ticking on the 60 day return.
I just install but it’s turned on but signal coming what’s can do with this issue it’s brand new unit
I'm not sure I follow your question. It sounds like you're saying the unit turns on, but there's no audio/sound. Depending on what kind of car this is installed in and what other equipment you've installed with it, it could be that you didn't wire up the remote turn on lead to turn on the stock amp or aftermarket amp. If it's in a vehicle that does not have a factory amplified audio system and no aftermarket amp, you may either have an issue with one of your speakers or with your speaker wiring. If you have one speaker that is bad, or the speaker wire is shorted somewhere or the speaker terminal itself in the door is touching metal, that will cause MOST aftermarket radios to see a dead short and go into protect mode where it turns off the internal amp. That or maybe you accidentally have the audio set to optical instead of RCA. There are many reasons you could be having an issue. Hopefully that gives you some ideas on where to start.
I have Toyota Tacoma 2015 when I turn my car on it turns on,but right away the screen goes gray. I took a video if there’s any way I can send it to you.
I got the no signal same thing you got on yours after that is when the screen went gray.
Just to be clear - it's doing this as soon as you turn the car on? Or are you specifically only having this issue with the reverse camera or it's occurring right after you've tried to use the reverse camera and put it back into park? Do you have audio and control on the screen on sources like FM/AM or CarPlay? Or you can't even get that far because you start it up and immediately you have no picture?
The video signal issue I was discussing in this video has a lot to do with how the camera gets retained in the 2018+ Jeep Wrangler/Gladiator because the OEM camera is an LVDS camera and gets retained through the HDMI input. The 2015 Tacoma has just a basic analog camera going through radio's composite camera input. There is a voltage adapter in the kit for the camera, it's an RPA-VA1. If the issue you're having is only with the camera or only after you've tried to use the camera, I would test it with everything apart and see if manipulating that RPA-VA1 adapter has any affect.
If you're telling me you can't get picture on the main screen for any sources, double check all of your connections. With the ignition/radio off, I recommend disconnecting and reconnecting to make sure everything is properly seated. Pay close attention to that blue LVDS cable going from the main unit to the monitor. If that is getting kinked in any way you can have issues with the display.
Puré gold. Thx so much
So happy I could help!
Mines randomly turns off and on, it’s rare for my unit to stay ON for a car ride… it’s getting frustrating!
👍👀👍