@@letsgoheat23 you’re more than welcome to… I tried to make it grandma friendly… where pretty much anyone can look at them and understand and be able to book them as easily as possible…it’s been working well for me anyway
I get the same reactions from the "lowballers." When they ask me why I charge what I charge, my answer is, "You are paying for my knowledge and experience." If they bring up "they know someone who will do it for a lot less", I tell them that they should take advantage of that price. I have also had no qualms about "firing"a client". I've only had to do it three times in 30+ years.
@@stevensanchez7740 thank you… appreciate your feedback 🙏 I’ll always keep it 💯 no fluff! There’s no mistaking that Reyes voice! 😂 when it comes to social media management in the detailing space… he’s the guy!
@@TheDreadhead10 well technically if you’re a legitimate business then every state is going to require you to have some type of corporation LLC, Sole Proprietorship, S corp… etc if you are making income from a business then you are required to pay taxes. You are not required to have insurance, but I think it’s pretty important and I wouldn’t operate without it. Especially if you are working on high end luxury vehicles… if you damage a Rolls Royce or someone slips on your soap in the driveway, trips over your hose… if you don’t have insurance you’re personally liable… that could put you out of business.
Finally someone who I relate to more, you an I have a very similar vision on the packages and pricing. People would try to make me feel as my pricing was outrageously high but sorry I’m not putting the hours in to offer 50-80$ packages lol.
@@JayDetailz cheap prices attract cheap customers! It’s one of the main reasons I don’t believe in running ads with discounts, because you will attract customers looking for discounts and cheap prices. There will always be different detailers priced at all different levels in the market, I feel you should charge accordingly based on the level of quality of your work & customer service you provide. The people who charge those prices is usually because that is the quality level of where their brand is… they do $50-$80 quality work and provide a lower level of customer service and that’s ok for some detailers & some customers, but I’m focused on building a luxury brand that provides a luxury service to customers with luxury vehicles so my business model would not be sustainable at those lower level prices. I feel peoples pricing should match their brand - quality of work, customer service they provide, and how they are perceived by the masses/potential customers in their market. Think of it like staying at the 4 seasons vs the motel 6… they are both hotel rooms with a bed, bath and a bible right? But 4 seasons couldn’t charge motel 6 prices and stay in business and Motel 6 couldn’t charge 4 seasons prices because they would have zero customers… the brand you build will ultimately determine what you can charge in the market place. Appreciate your comment and feedback 🙏
@@topstardetailingman, thanks for making me realize I should be aiming higher. I thought I was already on a higher end side at $80 😂 just bumped up my prices. I follow you on IG & YT now. Best of wishes
@@samisami5358 your pricing you can charge will vary depending on the market you are in and by the way your brand is perceived by the potential customers in your area. Strong brand = higher prices Weak brand = lower prices You have to price accordingly to the quality of your work and the level of customer service you provide. Building a strong brand/reputation is what allows you to charge higher prices. I think im going to do a video specifically on this topic soon. Appreciate your comment 🙏
Thank you for the feedback... I really appreciate it! I'm still getting adjusted to being on camera, but hopefully I can add some value to the detailing community.
@topstardetailing randomly you show up....and i like what you doing. My business is start one year ago with me at 47 of age....🙃 so you at 50, still young🥳
Know Reyes' voice anywhere... Question, as someone looking to get in to this, do you walk the car at the beginning and point out any scratches or any dents or anything with the client and document it and have them sign something saying they acknowledge those things are there already? If not would you recommend that?
What insurance do you have? I've been trying to find one but the quotes I have been getting are outrageous. Do you have general liability for business and personal for your setup? Thank you!
@@StevenAfLv you’re welcome! You want to got with a $250 deductible if possible… most insurance companies are going to quote you and offer you like $1000 or a $500 deductible, but it’s only like a difference of $5 month and then you are only responsible for the first $250 instead of $500 or $1000. ;)
2 options is a great plan in my opinion. I'm 2 years in to mobile detailing and i bought an existing one man business, so I got very lucky to have built in clients right away. I have 4 packages, but its basically like your 2 packages but based on if its a maintenance wash or a first time wash, vs a full detail or a recurring detail. I've upped the prices after a year of proving to the old clients that I was worthy. I lost the 3 most pain in the butt clients and wasnt sad 😅. All new clients are paying an even higher price, and I'll bump up the loyal old clients early next year. Great video and info and philosophy 👍
@@kirkwilson5900 thanks kirk! Appreciate your feedback 🙏. Yeah for me I just wanted to make it super easy to follow like so simple your grandma can understand it and book a detail. I dropped 2 of my most difficult customers and you’re right, I felt much better afterwards! Appreciate the comment! :)
@@chausonharmon693 I usually do a couple paint corrections & ceramic coatings per month…. But you hit the nail on the head - repeat customers / reoccurring revenue is very important to having a successful business. Thank you for the comment! :)
To me you can have grandfathered clients but... if you have went up 20% on services overall show them that you need to go up on them 10%. If you keep a client for 5 years and end up losing money on them that s not a good business model.
@@chausonharmon693 good point, I may consider that as time goes on… but they also continue to refer me new clients and im still making a good profit on those services for now anyway ;)
You make 12k roughly a month and said you work 7 to 7 and work everyday even if you did work everyday you’d only need $500 each day seven days a week which is like two cars a day to achieve that so you’d really only work 4/5 actual labor hours each day then the rest would be phone answering etc.
@@Soupraaaaaa my hours of operation are 7-7 7 days a week… that doesn’t mean I’m detailing cars non stop for 12 hours a day… there’s alot more to running a successful business than just scrubbing cars. Im always working whether it’s in the business or on the business. Im actually closer to 14k a month average now though. Did almost 17k last month and on track to finish around 15k this month
@@universalask I NEVER ask for tips from anyone… they have the OPTION to tip or not tip, but 95% of people tip for the outstanding service that I provide them. Just received a $250 tip today on a $600 job 🤑 My services are priced accordingly so I don’t need to rely on tips, they are never expected, but always appreciated!
@@0togtr811 that’s awesome! Everyone has their own system, there’s no right or wrong way… just do what works best for you. Where area are you based out of?
@@topstardetailing service areas are Summerlin, Henderson NV, Spanish Hills, Spring Valley, Anthem, Green Valley, Seven Hills, MacDonald Highlands, Southern Highlands, Paradise, Enterprise, North Las Vegas, and the surrounding areas.
Appreciate your honest discussion of the topic. Thanks for sharing this information with the world. All the best to you in your detailing business.
@@softballbryan thanks Bryan! You as well!
Smart man. Good detailing business sense.
@@shelvingarrett121 thank you 🙏 I really appreciate your feedback! I’m just giving it my best and always trying to learn and grow to become better
You seem like a good dude. Subbed. Wishing you success.
@@buddhastl7120 thanks brother! I really appreciate your support 🙏 🤙🏽
I might copy your package set up just with different names. A lot less complicated
@@letsgoheat23 you’re more than welcome to… I tried to make it grandma friendly… where pretty much anyone can look at them and understand and be able to book them as easily as possible…it’s been working well for me anyway
@@topstardetailingok cool thanks bro
This is seriously premium content!
@@jessewilliams875 thanks brother!
I get the same reactions from the "lowballers." When they ask me why I charge what I charge, my answer is, "You are paying for my knowledge and experience." If they bring up "they know someone who will do it for a lot less", I tell them that they should take advantage of that price. I have also had no qualms about "firing"a client". I've only had to do it three times in 30+ years.
@@ronayotte3571 that’s a great answer! I also have a video on firing a client too ;)
Appreciate your input! 🙏
So honest, great video man👀shoutout reyes behind the cam ik that voice anywhere
@@stevensanchez7740 thank you… appreciate your feedback 🙏 I’ll always keep it 💯 no fluff! There’s no mistaking that Reyes voice! 😂 when it comes to social media management in the detailing space… he’s the guy!
@@topstardetailingas a former Detailer myself do your state requires you to have an LLC or just insurance
@@TheDreadhead10 well technically if you’re a legitimate business then every state is going to require you to have some type of corporation LLC, Sole Proprietorship, S corp… etc if you are making income from a business then you are required to pay taxes. You are not required to have insurance, but I think it’s pretty important and I wouldn’t operate without it. Especially if you are working on high end luxury vehicles… if you damage a Rolls Royce or someone slips on your soap in the driveway, trips over your hose… if you don’t have insurance you’re personally liable… that could put you out of business.
Finally someone who I relate to more, you an I have a very similar vision on the packages and pricing. People would try to make me feel as my pricing was outrageously high but sorry I’m not putting the hours in to offer 50-80$ packages lol.
@@JayDetailz cheap prices attract cheap customers! It’s one of the main reasons I don’t believe in running ads with discounts, because you will attract customers looking for discounts and cheap prices.
There will always be different detailers priced at all different levels in the market, I feel you should charge accordingly based on the level of quality of your work & customer service you provide. The people who charge those prices is usually because that is the quality level of where their brand is… they do $50-$80 quality work and provide a lower level of customer service and that’s ok for some detailers & some customers, but I’m focused on building a luxury brand that provides a luxury service to customers with luxury vehicles so my business model would not be sustainable at those lower level prices.
I feel peoples pricing should match their brand - quality of work, customer service they provide, and how they are perceived by the masses/potential customers in their market.
Think of it like staying at the 4 seasons vs the motel 6… they are both hotel rooms with a bed, bath and a bible right? But 4 seasons couldn’t charge motel 6 prices and stay in business and Motel 6 couldn’t charge 4 seasons prices because they would have zero customers… the brand you build will ultimately determine what you can charge in the market place.
Appreciate your comment and feedback 🙏
@@topstardetailingman, thanks for making me realize I should be aiming higher. I thought I was already on a higher end side at $80 😂 just bumped up my prices. I follow you on IG & YT now. Best of wishes
@@samisami5358 your pricing you can charge will vary depending on the market you are in and by the way your brand is perceived by the potential customers in your area.
Strong brand = higher prices
Weak brand = lower prices
You have to price accordingly to the quality of your work and the level of customer service you provide. Building a strong brand/reputation is what allows you to charge higher prices.
I think im going to do a video specifically on this topic soon.
Appreciate your comment 🙏
Good Content Man!
Thank you for the feedback... I really appreciate it! I'm still getting adjusted to being on camera, but hopefully I can add some value to the detailing community.
super helpful for a soon to be detailer like me
@@QuangDatPhung glad it brought you some value… appreciate your feedback 🙏
Yup that’s right I’m same way with customers and for 30 years experience got pay for my experience for sure
@@killermobiledetailing2795 👍🏼
I'm subscriber number 900 🥳🥳🥳
@@SPRODETAILING You rock!!! 😎. Thanks brother! Appreciate your support 🙏
@topstardetailing randomly you show up....and i like what you doing.
My business is start one year ago with me at 47 of age....🙃 so you at 50, still young🥳
Know Reyes' voice anywhere... Question, as someone looking to get in to this, do you walk the car at the beginning and point out any scratches or any dents or anything with the client and document it and have them sign something saying they acknowledge those things are there already? If not would you recommend that?
@@mariol6095 yes sir…the one and only!
Bro, get yourself a backpack blower to dry off the vehicle. It works amazingly and it's quick
@@smokiedavinci I only blow dry ceramic coated cars anyway so it’s not that often
What insurance do you have? I've been trying to find one but the quotes I have been getting are outrageous. Do you have general liability for business and personal for your setup? Thank you!
@@StevenAfLv my vehicle & trailer are fully insured through Progressive and my business general liability insurance is through Liberty- garage keepers
@@topstardetailing Thank you sir!
@@StevenAfLv you’re welcome! You want to got with a $250 deductible if possible… most insurance companies are going to quote you and offer you like $1000 or a $500 deductible, but it’s only like a difference of $5 month and then you are only responsible for the first $250 instead of $500 or $1000. ;)
@@topstardetailing Not all heroes wear capes. Thanks again boss!
@@StevenAfLv Happy to help brother! Cheers!!
2 options is a great plan in my opinion. I'm 2 years in to mobile detailing and i bought an existing one man business, so I got very lucky to have built in clients right away. I have 4 packages, but its basically like your 2 packages but based on if its a maintenance wash or a first time wash, vs a full detail or a recurring detail.
I've upped the prices after a year of proving to the old clients that I was worthy. I lost the 3 most pain in the butt clients and wasnt sad 😅. All new clients are paying an even higher price, and I'll bump up the loyal old clients early next year.
Great video and info and philosophy 👍
@@kirkwilson5900 thanks kirk! Appreciate your feedback 🙏. Yeah for me I just wanted to make it super easy to follow like so simple your grandma can understand it and book a detail.
I dropped 2 of my most difficult customers and you’re right, I felt much better afterwards!
Appreciate the comment! :)
Shows that you can make good money not doing ceramics or more extensive services. Price your services right, do good work, and you ll keep customers.
@@chausonharmon693 I usually do a couple paint corrections & ceramic coatings per month…. But you hit the nail on the head - repeat customers / reoccurring revenue is very important to having a successful business.
Thank you for the comment! :)
To me you can have grandfathered clients but... if you have went up 20% on services overall show them that you need to go up on them 10%. If you keep a client for 5 years and end up losing money on them that s not a good business model.
@@chausonharmon693 good point, I may consider that as time goes on… but they also continue to refer me new clients and im still making a good profit on those services for now anyway ;)
i have the exact same package setup lmao
@@jason-dj7nf wise man! How is it working for you?
You make 12k roughly a month and said you work 7 to 7 and work everyday even if you did work everyday you’d only need $500 each day seven days a week which is like two cars a day to achieve that so you’d really only work 4/5 actual labor hours each day then the rest would be phone answering etc.
@@Soupraaaaaa my hours of operation are 7-7 7 days a week… that doesn’t mean I’m detailing cars non stop for 12 hours a day… there’s alot more to running a successful business than just scrubbing cars. Im always working whether it’s in the business or on the business. Im actually closer to 14k a month average now though. Did almost 17k last month and on track to finish around 15k this month
@@topstardetailing good shit tho bro
@@Soupraaaaaa thanks man! New video dropping today :)
Asking for tips as the owner doesn’t sit right with me.
@@universalask I NEVER ask for tips from anyone… they have the OPTION to tip or not tip, but 95% of people tip for the outstanding service that I provide them. Just received a $250 tip today on a $600 job 🤑
My services are priced accordingly so I don’t need to rely on tips, they are never expected, but always appreciated!
2 packages ? I've got 16 different packages operating the same area and fully booked on all 4 of my trucks. Good job though.
@@0togtr811 that’s awesome! Everyone has their own system, there’s no right or wrong way… just do what works best for you.
Where area are you based out of?
@@topstardetailing service areas are Summerlin, Henderson NV, Spanish Hills, Spring Valley, Anthem, Green Valley, Seven Hills, MacDonald Highlands, Southern Highlands, Paradise, Enterprise, North Las Vegas, and the surrounding areas.
@@0togtr811 cool… what’s the name of your company? Maybe Ive seen you around
I think 16 is overwhelming. I have 9 total, 3 interior, 6 exteriors but 3 of them all involve ceramic and paint corrections.