its always funny how the ceo thinks theyre doing some investigating into their company just to screw up every task they're given by lower level employees
Most CEO's are business people and never worked the trenches at that company. It's kind of crazy that a CEO doesn't need to work up through the company, it can be anyone.
@@khaineli Nah, it just proves that rich, white-collar elites can't handle the hard work. They don't have a single speck of dirt under their fingernails and you can tell from a distance.
Absolutely love Kenny's confidence and demeanor - this is a guy who takes his job deadly seriously and understands that his customers are on a tight schedule with no time to waste. This is a guy you want representing your company.
@@cLokki And when it's a very large company, even more common for the role to be handed down to their children, rather than an existing employee or voted upon democratically. Hell, they'll usually hire a former CEO or CFO from a different company before promoting from within. Upper management is an absolute racket
I love that most owners or CEOs are asking the board meeting why isn't production up? "it's not a hard job I can do it!" Trainer: "you broke literally every rule. Ima have to pass on you" Ceo: "damn a lot more difficult than I thought" You know he has a different mentality at meetings concerning employees now.
Management promises to the owner that they will get more out of the team then the team could left to their own devices. Getting grumpy that they are trying to meet their target is a loser. game.
Imagine starting a company, setting bars high for your employees, and then you go undercover to see if your employees are doing what you expect them too, only for you to fail and not get the job😹.
But you can clearly see the trainer is doing his job right. Those CEOs probably didn't work in that field either at all or for long time but that doesn't mean that other people who did or are better fit for that position won't make it. Everyone is good at something and not being able to do every task or job in your company doesn't make you bad CEO. What makes you bad CEO is not recognizing the value of your employees working in those positions.
"In 25 minutes, I think I did 30 things wrong." 😂😂 Hey, he's big enough to admit his mistakes. I've seen episodes where the boss still refused to admit screwing up until the episode was nearly over!
The fact that he was able to check his ego and that he was able to meet a great example of a good employee probably opened his eyes to how valuable young men like Kenny are. I hope he got a raise
Every single employee who sits in the office should be made to go out in the field at least once a month and do the job they expect the workers to perform.
@@bettynewberry1 If someone up and 'forgets' about the hard work and grinding they went through in their life, then they are a lost cause and working in the field would not do any good 🤣
I wonder how many times undercover CEOs have to get frustrated before they realize that they've been increasing the amount of duties within their companies and reducing the amount of employees to perform those duties. This shuttle bus honestly requires two people to manage. To force one person to be jumping around like crazy is honestly ridiculous.
In a major European airline the staff are actually not allowed to handle passengers luggage at any time. Too much risk of injury if doing that for passengers is the excuse laid out by these companies. Also not once did I ever get a bus driver to help with luggage in transfers. They do not move from their seats and you are lucky if hotel staff assist you in stacking luggage to speed things up.
@@jgdooley2003 that's how people are nowadays I used to be a bellboy on a super luxurious hotel in Santorini Greece who has gone there knows there is no lift and dosens of stairs and you have to put the language on your shoulder and do it the old fashion way we'll every month we had one or two customers that "I've broken something valuable inside and want money back or discount" I don't say it never could happen but there is no way the most annoying and miserable people happen to always have glass or I don't know what with them... Short story let them carry their language on this kind of work like the one shown if you want no complaints as a business
Reminds me of when I worked at Dunkin and our bread toaster wasn't calibrated so I had to know what settings/level "double toasted" was. Can't just toast it twice, it'll burn. You gotta throw it in and hit the "toast more" button twice. I don't repeat myself, ever so once I said the machine wasn't calibrated, and they didn't fix it? that's it I'm not begging you to fix the machine, lol I make min wage and I know how to make it work the way it was. So the general manager came in once and told me to toast it twice. I did it my way and she was mad because she didn't see me physically throw it in twice. She yelled, so I did it. Then she was like "toasted twice, not burnt come on" I was just like "come here. Now take any one of these bagels, put it in twice. If it comes out any less burnt than the one I put in, then you can tell me how to do my fucking job"
It's good to see that the young man takes his job very serious,cause people are on a time crunch and they have to make their next flight. Daily dose to the boss of how stressful it can be as a shuttle driver. Although he handled it well.
I love in these when the bosses come with the pretense of making sure their employees are caring about the customer and stuff like that and then can't even perform the basic job
At my last job after two years I felt I could be in any position there including my bosses. One day told him so and asked him to show me the ropes for an hour and I’d take over for the day. After organizing files and calling past due clients and then going out to finish my actual position I was let go.
This is sad every CEO should have to go out and do a ride along undercover for at least 1 week every 90 days. I'm a project manager for a huge electrical and instrumentation company. I'm only 30 but started at 18 and worked my way up, I run 10-100 million dollar jobs with oil companies and all my thousand employees love me and respect me cause I will go out on the job site put my gloves hard hat and tools on and go help when something needs to be done and guys can't go home till it's done that day. I'm the only project manager that didn't come from college to project engineer then project manager and never worked out in field to see what it's like for the guys pulling huge heavy cables on sun all day in tight places or any of the different no jobs on our job sites that put company does. And they get no respect from their workers
@@mattyboy999 actually yea I am. I do new construction industrial electrical and instrumentation work. I'm a project manager which means I run the projects 100 percent. Only ppl over me is the districts operations manager and the vice president. Every district for this company has a vice president on site in the main office building permanently and a operations manager as well. As project manager I make every single decision and call. Only thing that the operations manager does is signs the contracts or paper work and goes to meetings with me and my project engineer and field engineers. One project that we do can cost anywhere from 80,000 dollar jobs all they way up to hundreds of millions of dollars. A new construction oil platform project just for the Electrical and instrumentation work is around 50 mil to 150 million just depends our scope of work and what we bidded. And tbh it's not at all that difficult running huge projects like that because you got ppl under you that do a specific tasks and I charge of those tasks for the whole project office wise and I also go the support from 5 superintendents and 80-100 foreman and anywhere from 200-2,000 field hands on their tools working. I'm in charge of making sure we stay on schedule and budget of it's not a T&M job and hard money job and also I find ways to make extra money with ewos and other things as well.
managers like yall are the best. not on site to bust balls and play on ur phone but actually get shit done with your subordinates. hell of a lot more respect for those guys. from a welding contractor recently working with marathons silos
I used to do this job for a company in Canada, and it was NOT EVER this rough. It was casual, it was fun, and customers were happy.....with me, at least.
Would have loved too see the end where the boss pulls him in and says thank you. And then does something for them. That trainer was a person any co would be proud too have.
Please telle that man got a damn promotion, if not I can definitely say that man's attitude got him a job somewhere fighting fire what a lad, respect bro.
Big example of how Upper Management is not equipped to manage what's going on in the real world because they lack even the most basic understanding of the jobs they are managing!
@@Justicewarrior908 no bro you have to go to an actual school and get certified on a bunch of equipment, pass various training scenarios, as well as numerous written tests on proper procedures. . . but you are right everyone can learn how to put out fires. . .if they go to school for it. smh at the sheer idiocy of some people.
A colleague of mine applied 3 times for the local fire service. Only after getting training as part of the factory's emergency response team and learning all the skills regarding breathing apparatus, confined space working, controlled entry and exit procedures and incident control etc did she get called to the fire service on her 3rd attempt. Such jobs may not come up for several years depending on attrition, city budgets, and growth patterns in a given area.
He was terrible at the job, Speeding, swearing over the intercom 🤣🤣 Lad training him was lovely, seemed approachable and at least the CEO took his own failure well 😊🤣
Its funny that the ceo was expecting to get the job so he can do the undercover work but the other guy was like nope your not fast enough and broke to many rules on day one... Thats dedication and in todays world we see too many people the very opposite b/e they think they can get away with it...
ANYONE with 5 MINUTES experiences in customer service knows you NEVER comment on a customers bags/kids/ANYTHING and this guys telling them they must have rocks in their bag TO THEIR FACE.
What? Most people enjoy when you talk about their kids or directly too them as long as your not being mean or complaining. I think you either just truely dislike people talking to you or have been misled on what Normal people are like
Having to learn all the codes and procedures WHILE driving and actually doing the entire job is a terrible way to train a new employee. Many of the stuff he was expected to know should’ve been done in a week long class room training before he was even behind the wheel.
As a bus operator, I have done this job in Newark Airport. These buses are not made to get off the seat on the right. The driver uses the door. Then goes to passenger door to help passengers with their luggage. Speed isn’t necessary to do this job safe and efficient. The driver was wrong in his training. He needs to be re-instructed.
I will never understand that weird radio language. Just say you are going back to the garage, back to base, something... why does it have to be these cryptic 10-xx codes?
Lots of users share the same radio channels so making it clear and concise as to what is happening is key. You can not be like "Hey Bill here we're in bus 324. We're heading back to the garage now" since it ties up that channel for anyone else trying to use it. So being able to make it clear/concise is key.
@@MakeItWithCalvin Of course, you should not be too talkative on radio at that scale, but "324, going home" is short, clear and much easier to remember.
@@drummersnare6276 Surely polite and efficient is the way to start a potential new job isn't it . Speed comes with experience. Who can start a new position and be as good as a veteran .
@@stevewilson6390 speed doesn’t come with experience, you should know to be speedy especially your first time trying to get the job. The entire goal of this job is speed, people are in a hurry at the airport
@@drummersnare6276 Rubbish ! I'm fully aware that you , me anybody couldn't be efficient, effective, slick and yes fast on the first day of this job . For you to suggest a day one recruit can be as good as the person who is training you is ridiculous.
@@stevewilson6390 Hmm well he didn’t get the job so I’m pretty sure I’m right, he didn’t do what was expected of someone on their first day. You’re wrong and probably lazy
This is the type of positive attitude needed by all employees but unfortunately, the the media are pushing talk about 'quiet quitting' where people are supposed to do the minimum required and nothing more. If Kenny did not care, this 'new employee' would actually have had a new job at the end of the day.
Why does it always seem like these people arent trained before they are given a task...they get told what to do but arent shown...should have at least a few days of shadowing and training before being given a task
I am a CEO and the fact is that many of my workers are faster on their feet than I am. I just cope by making the hard decisions and covering their backs because may of them do a better job than I can
To me this exposes how undeserving most company owners are. They should know how their company works before they are in charge of it. This should not be as common as it is.
The CEO should know about and/or care about the product. They don't need to have invented it or started from the ground up, but when the CEO and the investor class don't know or care about the product, that's how you end up running a company into the ground because, in the end, to them, the product doesn't matter. It's all about revenue goes up. Day after day, quarter after quarter. The employees don't matter, the process doesn't matter, the product doesn't matter. All that matters is the cost and the revenue RIGHT NOW. Not in 4 months, that's for next quarter's numbers. Not in 5 years cuz they won't be there. Juice that stock price NOW so they can get their bonus, all other employees well being be damned.
I think more corporate employees should have this experience more often, and not just the CEO, everyone. It’s easy to have standards set high for your employees but it’s another to actually experience the day to day with the standard you set. Not saying corporate life is easy, but when you’re up there you have a lot of people relying on your choices, so it’s good to get out and see if your choices are achievable.
Kenny needs to realize that not every person is a well greased machine in their 20's. I was once like Kenny and always wondered why my older coworkers were slow and lazy. Now that I am in my 50's I totally understand why they were like that. Kenny bud one day you are going to be old just like the undercover CEO and you are going to experience Karma.
Idk I think Kenny was a bit harsh but it was coming from a good place. I'm a "work smarter, not harder" kind of guy myself but I imagine that CEO has probably not done a lot of physically demanding work in his life.
Less than half an hour, you don't push the first timers like that. You only discourage them to do better tomorrow. Training I get it, but you could create a high staff turnover for being too bossy. Driving is a skill the last thing you need is to intimidate a driver while they're driving. I have a full class car, bike, bus and truck licence. I know what I'm talking about.
Whoppy doo. Driving buses like that is EASY. I got a commercial truck licence, 2 different forklifts licenses, crane license and can drive an EWP. Buses like that AREN'T a skill to drive. You're overstating it like it's something special.
What happens in a hospital or airline where the CEO cannot be expected to perform every role and would be legally prohibited from doing so. The least you can expect is that roles would have a chain of command that had some knowledge of each specialty, ie nurses would manage nurses etc. I had that exact experience with non technical people trying to manage technical staff and it did not work well. Once a former technician was put in charge, acting between the general manager and the technical staff, things improved a lot. Companies need a layer of technical managers between the money men and the HR functionaries who have experience of the roles in any organisation.
I have taken a shuttle from the airport before they put the bags in the back and the guy hands them to you at the drop off and you should tip at least a dollar if not a few .
CEO wasn’t mad tho which is big props. Shows his ego and humility is in check
He was testing the guy to see what he would say.
He's on camera. I wouldn't trust it as a way to judge his true character.
@Ms Moon Boo everyone has an ego it can be big or small
@Ms Moon Boo a person's sense of self-esteem or self-importance. Is the definition and they can vary from person to person “ms moon boo”
Of course he’s not mad he knows he’s the ceo at the end of the day
its always funny how the ceo thinks theyre doing some investigating into their company just to screw up every task they're given by lower level employees
That’s how you see if your manager or training department does their job? How do you test them if you do nothing wrong…
I mean nobody is perfect starting something they've never done before
Most CEO's are business people and never worked the trenches at that company. It's kind of crazy that a CEO doesn't need to work up through the company, it can be anyone.
@@khaineli Nah, it just proves that rich, white-collar elites can't handle the hard work. They don't have a single speck of dirt under their fingernails and you can tell from a distance.
Most jobs I've had are like this. Management is an important job obviously, but often upper management lose touch with the front lines.
Absolutely love Kenny's confidence and demeanor - this is a guy who takes his job deadly seriously and understands that his customers are on a tight schedule with no time to waste. This is a guy you want representing your company.
that's the guy that should be the ceo
@@mariog19 comon the ceo is an old man, if he founded the company he probably was a go getter in his younger age.
@@cLokki ABM was founded in 1909. Founder is far different than being a CEO, a new CEO could be hired every single day if they wanted to.
@@cLokki And when it's a very large company, even more common for the role to be handed down to their children, rather than an existing employee or voted upon democratically. Hell, they'll usually hire a former CEO or CFO from a different company before promoting from within. Upper management is an absolute racket
@@mariog19 No heshouldn't he doesn't know the ins and outs of execuitve work.
Damn, Trae Young was out for blood. Dude, was in drill sergeant mode
Lmaooo
I have a theory. New guy = competition. So weed him out.
Dude was straight annoying. Urcle on time sounding ass
TRAE YOUNG BRO I'M DEADASS 🤣
Off season job
Lmfao I love how he looked him directly in the eyes and said "I don't think you're doing great job" Had me dead.
I love that most owners or CEOs are asking the board meeting why isn't production up? "it's not a hard job I can do it!"
Trainer: "you broke literally every rule. Ima have to pass on you"
Ceo: "damn a lot more difficult than I thought"
You know he has a different mentality at meetings concerning employees now.
Management promises to the owner that they will get more out of the team then the team could left to their own devices. Getting grumpy that they are trying to meet their target is a loser. game.
Imagine starting a company, setting bars high for your employees, and then you go undercover to see if your employees are doing what you expect them too, only for you to fail and not get the job😹.
So because you own a company you should be able to ace every tasks on the list? Where’s the need for employees of you do everything?
But you can clearly see the trainer is doing his job right. Those CEOs probably didn't work in that field either at all or for long time but that doesn't mean that other people who did or are better fit for that position won't make it. Everyone is good at something and not being able to do every task or job in your company doesn't make you bad CEO. What makes you bad CEO is not recognizing the value of your employees working in those positions.
Sounds like corporate to me
He was doing bad on purpose to see what his employee would do. The trainer didn't know he was the ceo
This is how it always goes. They are selfish and arrogant before they learn first hand what it's like..
Man got fired from his own company before he could even be hired lmao
"In 25 minutes, I think I did 30 things wrong." 😂😂 Hey, he's big enough to admit his mistakes. I've seen episodes where the boss still refused to admit screwing up until the episode was nearly over!
What a reality check for the boss.
The boss should be fired and replaced . Remember people most of all of us are working for people like this.
The fact that he was able to check his ego and that he was able to meet a great example of a good employee probably opened his eyes to how valuable young men like Kenny are. I hope he got a raise
He accepted reality for what it was, not many can handle that.
I enjoyed this on e as the CEO was approachable, he knows he didn't do a GREAT job and he didn't take it out on anyone. Mad-Props to the Big Bossman.
I love how serious he's taking his job. Respect
Every single employee who sits in the office should be made to go out in the field at least once a month and do the job they expect the workers to perform.
What if you started at the bottom and worked hard to get into that office? Do you think they should still have to go do that??
@@billydoright2050 Yes because even those who started at the bottom can forget what those in the field are doing.
@@bettynewberry1 If someone up and 'forgets' about the hard work and grinding they went through in their life, then they are a lost cause and working in the field would not do any good 🤣
@@billydoright2050 Your absolutely right and I worded my last comment wrong.
I have done it. I almost died of exhaustion. I look out for our front line workers as much as I can and appreciate everything they do
I wonder how many times undercover CEOs have to get frustrated before they realize that they've been increasing the amount of duties within their companies and reducing the amount of employees to perform those duties.
This shuttle bus honestly requires two people to manage. To force one person to be jumping around like crazy is honestly ridiculous.
That’s what corporate America calls “multi-tasking”
In a major European airline the staff are actually not allowed to handle passengers luggage at any time. Too much risk of injury if doing that for passengers is the excuse laid out by these companies. Also not once did I ever get a bus driver to help with luggage in transfers. They do not move from their seats and you are lucky if hotel staff assist you in stacking luggage to speed things up.
Dude I'm not splitting my tips with anyone I will hustle
@@jgdooley2003 that's how people are nowadays I used to be a bellboy on a super luxurious hotel in Santorini Greece who has gone there knows there is no lift and dosens of stairs and you have to put the language on your shoulder and do it the old fashion way we'll every month we had one or two customers that "I've broken something valuable inside and want money back or discount" I don't say it never could happen but there is no way the most annoying and miserable people happen to always have glass or I don't know what with them... Short story let them carry their language on this kind of work like the one shown if you want no complaints as a business
@@viceroybear6298 Probably because you know that you are not going to get very many. Customer service is an art.
Exactly the type of employee you want around 🙏🏻
Yah I'd promote him to management if I was the CEO
@@dogguy8603 then there would only be lazy people on the floor tho
WoWEE!
The whole airport heard him‽ 😭😭😭
Reminds me of when I worked at Dunkin and our bread toaster wasn't calibrated so I had to know what settings/level "double toasted" was. Can't just toast it twice, it'll burn. You gotta throw it in and hit the "toast more" button twice. I don't repeat myself, ever so once I said the machine wasn't calibrated, and they didn't fix it? that's it I'm not begging you to fix the machine, lol I make min wage and I know how to make it work the way it was.
So the general manager came in once and told me to toast it twice. I did it my way and she was mad because she didn't see me physically throw it in twice. She yelled, so I did it. Then she was like "toasted twice, not burnt come on" I was just like "come here. Now take any one of these bagels, put it in twice. If it comes out any less burnt than the one I put in, then you can tell me how to do my fucking job"
imagine the CEO saying "You know what I don't need this job, I'll make my own dam company just watch...oh wait.."
You know most CEOs are EMPLOYEES right? Board of directors RUNS the show ULTIMATELY and that means 8 or 12 guys....
It's good to see that the young man takes his job very serious,cause people are on a time crunch and they have to make their next flight. Daily dose to the boss of how stressful it can be as a shuttle driver. Although he handled it well.
The process doesn't really work. Whats the point of the driver getting everyones bag, when the bags are right next to the passengers.
they don't normally help people with single bags, normally it is when you have a couple they help hand them up and down.
At least he didn’t freak out on the guy trying to train him, dude was just doing his job.
And he looks like the dude from Coach Carter
He didn’t get the job for a company he owns 😂😂😂😂 made my day
I love in these when the bosses come with the pretense of making sure their employees are caring about the customer and stuff like that and then can't even perform the basic job
I love it when an undercover CEO gets fired by one of their own peon employees.
Dude literally told him “I don’t think you’re doing a good job” 😂
At my last job after two years I felt I could be in any position there including my bosses. One day told him so and asked him to show me the ropes for an hour and I’d take over for the day. After organizing files and calling past due clients and then going out to finish my actual position I was let go.
B&R
It's so rare you see a CEO who hates his own jobs!!
This is sad every CEO should have to go out and do a ride along undercover for at least 1 week every 90 days. I'm a project manager for a huge electrical and instrumentation company. I'm only 30 but started at 18 and worked my way up, I run 10-100 million dollar jobs with oil companies and all my thousand employees love me and respect me cause I will go out on the job site put my gloves hard hat and tools on and go help when something needs to be done and guys can't go home till it's done that day. I'm the only project manager that didn't come from college to project engineer then project manager and never worked out in field to see what it's like for the guys pulling huge heavy cables on sun all day in tight places or any of the different no jobs on our job sites that put company does. And they get no respect from their workers
Dude you are so cool.
Get over yourself..🙄
Cap, you’re not the head of any hundred million dollar project.
@@mattyboy999 actually yea I am. I do new construction industrial electrical and instrumentation work. I'm a project manager which means I run the projects 100 percent. Only ppl over me is the districts operations manager and the vice president. Every district for this company has a vice president on site in the main office building permanently and a operations manager as well. As project manager I make every single decision and call. Only thing that the operations manager does is signs the contracts or paper work and goes to meetings with me and my project engineer and field engineers. One project that we do can cost anywhere from 80,000 dollar jobs all they way up to hundreds of millions of dollars. A new construction oil platform project just for the Electrical and instrumentation work is around 50 mil to 150 million just depends our scope of work and what we bidded. And tbh it's not at all that difficult running huge projects like that because you got ppl under you that do a specific tasks and I charge of those tasks for the whole project office wise and I also go the support from 5 superintendents and 80-100 foreman and anywhere from 200-2,000 field hands on their tools working. I'm in charge of making sure we stay on schedule and budget of it's not a T&M job and hard money job and also I find ways to make extra money with ewos and other things as well.
managers like yall are the best. not on site to bust balls and play on ur phone but actually get shit done with your subordinates. hell of a lot more respect for those guys. from a welding contractor recently working with marathons silos
I used to do this job for a company in Canada, and it was NOT EVER this rough. It was casual, it was fun, and customers were happy.....with me, at least.
I've rode shuttle buses a lot travelling for work, and I've never seen a driver work hard like this.
That's coz you only had to deal with Canadians
It's because it's on camera. If there weren't any cameras the guy wouldn't be trying so hard
The clip is edited, obviously there is a lot more quiet and effortless time on the clock.
Thank goodness the CEO was humble
Would have loved too see the end where the boss pulls him in and says thank you. And then does something for them. That trainer was a person any co would be proud too have.
I thought this was all staged until I saw the CEOs genuine reaction at the end.
this guy needs a massive raise..
CEO before the show: we’re paying these guys to much
Also the CEO: …. I didn’t get the job 😢
Now that reaction was funny. You know he cried in the car
Kenny reminds me a lot of myself at my job. Fast-paced, on his feet, and always ready to go.
I love undercover boss. It shows just how incompetent management really is
The trainer was amazing
I’m being prank right now 😭😂😂😂
Is this guy going home to think about the unrealistic expectations workers face...nope.
Please telle that man got a damn promotion, if not I can definitely say that man's attitude got him a job somewhere fighting fire what a lad, respect bro.
Tip these drivers at least a dollar per bag that they help you on and off with. They're all very hard workers.
Kenny is the man I want driving any bus I'm on. Keep it up man!
This job is to be a driver but it’s also to pop out your seat like a jack in the box and move everyone’s bags for them
I'm fucking dead 💀
Big example of how Upper Management is not equipped to manage what's going on in the real world because they lack even the most basic understanding of the jobs they are managing!
Kenny so fragile and full of himself for thinking he allows people to travel for no real reason 😂😂
“His dream is to become a firefighter” lmao then tell him to go apply lol
Right? Lol
maybe he is in school for it? fire fighting it not a unskilled position. . .ignorant AF
@@thrawn-ys9hf It kind of is if you are not a paramedic. Everyone can learn how to clean up hazardous waste or handle a pesticide fire etc.
@@Justicewarrior908 no bro you have to go to an actual school and get certified on a bunch of equipment, pass various training scenarios, as well as numerous written tests on proper procedures. . .
but you are right everyone can learn how to put out fires. . .if they go to school for it.
smh at the sheer idiocy of some people.
A colleague of mine applied 3 times for the local fire service. Only after getting training as part of the factory's emergency response team and learning all the skills regarding breathing apparatus, confined space working, controlled entry and exit procedures and incident control etc did she get called to the fire service on her 3rd attempt.
Such jobs may not come up for several years depending on attrition, city budgets, and growth patterns in a given area.
Oh man,.. I bet you he filled his pants when he learned he was ceo lol.
his instructor was amazing
He was terrible at the job, Speeding, swearing over the intercom 🤣🤣 Lad training him was lovely, seemed approachable and at least the CEO took his own failure well 😊🤣
omg... can you imagine not getting a job at your own company XDDD
Its funny that the ceo was expecting to get the job so he can do the undercover work but the other guy was like nope your not fast enough and broke to many rules on day one... Thats dedication and in todays world we see too many people the very opposite b/e they think they can get away with it...
Guy just comes off as lazy probably isnt but thats how he comes off
I really like Undercover Boss show
ANYONE with 5 MINUTES experiences in customer service knows you NEVER comment on a customers bags/kids/ANYTHING and this guys telling them they must have rocks in their bag TO THEIR FACE.
true. I'd be so creeped out. None of his business what's in my bag.
relax lmao its just some friendly banter. the old guy is from a different time
some one got TRIGGERED!!!!!!! 🤣🤣🤣🤣
@@jort93z small talk makes you uncomfortable? Just laugh it off.
What? Most people enjoy when you talk about their kids or directly too them as long as your not being mean or complaining. I think you either just truely dislike people talking to you or have been misled on what Normal people are like
Damn that was a hard reaility check for the ceo lmao
wow, this is crazy. I had no idea that airport bus drivers spoke through airport speakers.
Hahaha that CEO was fired by his own worker
Having to learn all the codes and procedures WHILE driving and actually doing the entire job is a terrible way to train a new employee. Many of the stuff he was expected to know should’ve been done in a week long class room training before he was even behind the wheel.
Yea, the training courses are serious too
“Your not moving fast enough“
*slow down*
As a bus operator, I have done this job in Newark Airport. These buses are not made to get off the seat on the right. The driver uses the door. Then goes to passenger door to help passengers with their luggage. Speed isn’t necessary to do this job safe and efficient. The driver was wrong in his training. He needs to be re-instructed.
That CEO looks like has had a couple of drinks.
It took him so long to get out of the driver's seat haha
Young man, come to my town and I'll put you on my fire department. I'd be happy to have a hardworking young man like yourself on my crew!
i wish this was for trucking so they can see what kind of drivers they really hire and how they act at customers i love under cover boss!!!!
Wish there were workers like him at my company! Hopefully the CEO learned alot from this.
That ceo doesn't seem like the sharpest tool in the shed...
glad the hirer held the stanards high
I am 100% s ure if the young dude does the CEO job for a day, he would do good enough to become a CEO.
I’ve low key never heard of this, experienced this nor imagined this.
Most bosses are not able to do what they ask of their employees
that kid needs a raise, I swear
I will never understand that weird radio language.
Just say you are going back to the garage, back to base, something... why does it have to be these cryptic 10-xx codes?
Lots of users share the same radio channels so making it clear and concise as to what is happening is key. You can not be like "Hey Bill here we're in bus 324. We're heading back to the garage now" since it ties up that channel for anyone else trying to use it. So being able to make it clear/concise is key.
@@MakeItWithCalvin Of course, you should not be too talkative on radio at that scale, but "324, going home" is short, clear and much easier to remember.
my man fired the CEO
Bro its driving a bus for airports lol. He doesn't need to be that fast. He just needs to be polite and efficient.
Yes he does. Especially because it’s for airports where people have places to be and times they have to be there. He was way too slow
@@drummersnare6276
Surely polite and efficient is the way to start a potential new job isn't it . Speed comes with experience. Who can start a new position and be as good as a veteran .
@@stevewilson6390 speed doesn’t come with experience, you should know to be speedy especially your first time trying to get the job. The entire goal of this job is speed, people are in a hurry at the airport
@@drummersnare6276
Rubbish ! I'm fully aware that you , me anybody couldn't be efficient, effective, slick and yes fast on the first day of this job . For you to suggest a day one recruit can be as good as the person who is training you is ridiculous.
@@stevewilson6390 Hmm well he didn’t get the job so I’m pretty sure I’m right, he didn’t do what was expected of someone on their first day. You’re wrong and probably lazy
See it man seal of his company didn't get the job imagine how he drives in real life LOL
This is the type of positive attitude needed by all employees but unfortunately, the the media are pushing talk about 'quiet quitting' where people are supposed to do the minimum required and nothing more. If Kenny did not care, this 'new employee' would actually have had a new job at the end of the day.
Why does it always seem like these people arent trained before they are given a task...they get told what to do but arent shown...should have at least a few days of shadowing and training before being given a task
I am a CEO and the fact is that many of my workers are faster on their feet than I am. I just cope by making the hard decisions and covering their backs because may of them do a better job than I can
years later : "i built this company from ground up"
people don't see how hard some jobs are, even when they look easy
That’s why I’m trying to get my own business I can’t work for nobody or let another man tell me wat to do
You are so lucky not getting the job. I did not get that many instructions in a year.
Big dream to become a firefighter, but little did we know he became the point guard for the Atlanta Hawks
01:00 the cameraman in the bus = 🥷
Kenny's a good guy. He might be a little bit of a hard-ass but it's hard not to be when everyone above you is MUCH more strict
To me this exposes how undeserving most company owners are. They should know how their company works before they are in charge of it. This should not be as common as it is.
The CEO should know about and/or care about the product. They don't need to have invented it or started from the ground up, but when the CEO and the investor class don't know or care about the product, that's how you end up running a company into the ground because, in the end, to them, the product doesn't matter. It's all about revenue goes up. Day after day, quarter after quarter. The employees don't matter, the process doesn't matter, the product doesn't matter. All that matters is the cost and the revenue RIGHT NOW. Not in 4 months, that's for next quarter's numbers. Not in 5 years cuz they won't be there. Juice that stock price NOW so they can get their bonus, all other employees well being be damned.
I think more corporate employees should have this experience more often, and not just the CEO, everyone. It’s easy to have standards set high for your employees but it’s another to actually experience the day to day with the standard you set. Not saying corporate life is easy, but when you’re up there you have a lot of people relying on your choices, so it’s good to get out and see if your choices are achievable.
He thinks he did 3 things wrong guys Dw he knows what he’s talking about.
The reminds me when i worked at vons. I cussed on the p.a system cause i messed up my sentence. Didn't get in trouble thankfully. Was just laughed at
Kenny needs to realize that not every person is a well greased machine in their 20's. I was once like Kenny and always wondered why my older coworkers were slow and lazy. Now that I am in my 50's I totally understand why they were like that. Kenny bud one day you are going to be old just like the undercover CEO and you are going to experience Karma.
Idk I think Kenny was a bit harsh but it was coming from a good place. I'm a "work smarter, not harder" kind of guy myself but I imagine that CEO has probably not done a lot of physically demanding work in his life.
Every CEO should walk a mile in a employee's shoes
It’s crazy how a lot of normal people would get fired if they did what the CEO’s did
A lot of these ceo's have never done a hard day's work in their lives... astonishing!
Less than half an hour, you don't push the first timers like that. You only discourage them to do better tomorrow. Training I get it, but you could create a high staff turnover for being too bossy. Driving is a skill the last thing you need is to intimidate a driver while they're driving. I have a full class car, bike, bus and truck licence. I know what I'm talking about.
Whoppy doo. Driving buses like that is EASY. I got a commercial truck licence, 2 different forklifts licenses, crane license and can drive an EWP. Buses like that AREN'T a skill to drive. You're overstating it like it's something special.
@@OffGridInvestor I didn't know we were discussing penis sizes. I'm sorry for your losses.
@@OffGridInvestor says the guy telling us he has “two different fOrKlifT licenses”.
Any CEO should know how to do every position in his/her company.
cap.
What the hell is the purpose other than scaling if that is the case? stupid comment tbh
What happens in a hospital or airline where the CEO cannot be expected to perform every role and would be legally prohibited from doing so. The least you can expect is that roles would have a chain of command that had some knowledge of each specialty, ie nurses would manage nurses etc. I had that exact experience with non technical people trying to manage technical staff and it did not work well. Once a former technician was put in charge, acting between the general manager and the technical staff, things improved a lot.
Companies need a layer of technical managers between the money men and the HR functionaries who have experience of the roles in any organisation.
I have taken a shuttle from the airport before they put the bags in the back and the guy hands them to you at the drop off and you should tip at least a dollar if not a few .
Dude should give this guy a promotion