(ANDROID) How To Fix Hearing Aids Disconnecting From Phone
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- Опубликовано: 15 сен 2024
- In this video, i'll show you how to get your hearing aids connected to your phone again. Sometimes this happens for no reason, you try turning bluetooth off and on again and the hearing aids just will NOT connect. Follow these steps and let me know how it goes. Leave a comment if you have any questions.
"ANDROID ONLY"
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LINKS
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TRY OTC HEARING AIDS
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🦻 JABRA OTC Hearing Aid - amzn.to/3rilDCt
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DISCLAIMER
I am a costco employee. These comments and views are my own and do not reflect those of costco. I am not being paid by costco or ANY company or brand out there. I am simply trying my best to provide accurate, non biased information to help out folks that wear hearing aids. If you use any of these amazon links to purchase products, i get a TINY TINY slice of commision. Help a brother out! Love you guys!
I have an Android S22+ and Jabra Enhance Pro 20. It occasionally disconnects. By reading the owners manual and experimenting, I found a much easier solution if your phone is Bluetooth paired. Log into your phone (not the ap) and pull down your settings screen from the top. Go to your Bluetooth connected devices list. Hit the line for your hearing aids and hit disconnect. Wait at least 5 or more seconds and hit connect hearing aids. Once it says connected, you're good to go. It is much faster and simpler than the solutions in this video.
Thank you for the tip!
With my S22 and Costco non-recharging I have to go to settings and disconnect thechearing aids, turn them off and back on, and then reconnect. They do reconnect but still randomly discinnect
So, this works but doesn't correct the basic problem.
Maybe I missed it but I'll add to this - I found if you close all applications then open the Jabra app they will connect. A little quicker than powering your phone off and on. Just tap the 3 vertical lines on the lower left side of your phone and then tap "close all". Samsung Galaxy S21 Ultra.
1st... thank you for using an Andriod instead of an iPhone. Thank you!!!!!
2nd... It seems like all the "issues" with hearing aids and phones are blamed mostly on the phones! In my case... EVERYTHING works perfectly (Samsung earbuds, Bose earbuds, etc) except the Oticon REAL hearing aids! So shouldn't these connectivity issues be on the hearing aid companies and not the user having to reboot their hearing aids and phones?
No problem! We have video for both iPhone and android phones. Hearing aids works best for iPhones because they were initially made for iPhones. The hearing industry is slowly getting hearing aids compatible to android devices but only certain android phones works best. It’s both the phone and hearing industry. Have a great day!
Thank you so much! I followed your instructions and my Google Pixel 7a Android phone was easily reconnected to my Phonak hearing aids by 7:41 minutes on your timeline!
Nice!!!
Very helpful. I've been having problems with my aids going back and forth between hearing thru my phone or changing which ear is hearing thru the phone. I've tried the easier methods, but will try repairing. Problems started with the Easyline update a month ago.
Ya sometimes updates screw things up for a little while
So glad I found this video, thanks for taking the time to make it. I'm trying to sort out a connectivity issue with my father in laws Oticon mini rite R hearing aids and a Galaxy A15. This video gave me a couple more thing to try. Again, thanks
My pleasure!
Excellent video! I have an older Galaxy A12 and Phonak hearing aids. I have to add a step for mine to pair; after unpairing both in the app and blue tooth on the phone, I have to do a factory reset before pairing again. Something to do with "classic bluetooth?" I understand.
Possibly
Mine are ReSound, and the procedure to restart appeares to be Similar or Identical with Jabra. This includes all restart pages & x2 repairing. Are they in fact the same? I hope so. I'll show this tutorial to my hearing
aid Technician (she may not have seen it, but I doubt it).
I'm using a Samsung S22 Ultra phone also.
Thanks for sharing
I was at Costco today to try and fix a bluetooth problem with my Jabra Enhance pro 10. I was getting disconnected in one ear or the other. It turns out that there was a firmware update which I was kind of hoping was going to be the issue. Then all that was left to allow some permissions on my phone which is a Google Pixel 7 . All seems to be working fine now. If you have any problems you should check and see if there are any firmware updates. These usually help.
Thank you for sharing!
Very helpful. Thank you
My pleasure.
I appreciate your efforts with these videos, but I have to say that you did not really address the issue of fixing the hearing aids disconnecting from the phone in this video. You described in detail how the get them reconnected; and that is not the same thing at all.
I'm a new user of hearing aids with a set of OTC aids (Lexie - Bose) that I am basically happy with. The biggest problem I have with them is exactly that one or the other will disconnect after a few minutes. At first it was always the left aid that would disconnect, but now it is starting to happen to either one. I can usually get them reconnected just fine but it is really irritating that they disconnect in the first place. It would be good if there were a solution to this.
Sorry you didn't find this helpful. I get so many patients in the office that can't get their aids connected and i go throughj these steps with them to get the aids connected again. I thought I would make a video with said steps. I unfortunately don't have ALL the answers. But I do share what I have. Good luck!
then the title of video should be How To connect hearing aids. Im new to this as well and I cannot get them to stay connected long enough to even do the hearing test. @@HearingClub
Hi! I'm using resound aid its connected to my redmi note 8 pro not cannot outstream audio call and songs. Please help to solve this problem. Note :it outstream from oneplus 7 pro fine but not from my redmi note 8 pro
i'll have to look at what that is, never heard of it. You can check the streaming compatibility chart by searching "Jabra Enhance Pro 10 Compatibility Chart" on google. If its not in the list, i doubt it will stream. I just checked, its not on the list, it will NOT stream, the oneplus 7 IS on the list. here's the url
www.jabra.com/supportpages/jabra-enhance-pro-compatibility
I recently got mom a new phone. Moto one with android 12, swapped over from a samsung. It had not problems with the samsung. If I get the devices to pair with the easy line remote app we can tweak the settings for the hearing aid but the phone doesn't recognize it for making calls or playing anything thru the blu tooth. I've reset, reboot. Sometimes it will find both sometimes it will only find one. If I pair them w/o the app (only get one) it will work correctly for answering and making calls. Any suggestions?
I would suggest an iPhone or a Samsung galaxy s series. The pixels, Motorolas, Nokias, basically any phone other than an iPhone or s22,23 or 24 will most likely have problems.
Hi please discuss pairing Relate Gold hearing aids with galaxy SE 20 FE.
Many thanks
Bob
I don't have a Relate Gold to connect to a phone. If I did, I'd be more than happy to.
Howdy! I have Resound hearing aids and an Asus Zenfone 10. HA's are connected but quite often one hearing aid drops connection and I have to turn BT off and on. Highly annoying. Tips?
No sir. If you look at the app and click on "direct streaming" under the more section I believe, it explains this right In the app. Read it and see what it says. It explains why this happens.
Hi my right hearing aid is not pairing I've tried everything suggested.
Was your hearing aids paired to your phone before?
Yes@@HearingClub
I am unable to connect and pair my Costco Heartlink 2 hearing aids. I’ve done all the troubleshooting and nothing is working.
11/17/23 10:40 pm
I have an IPhone.
watch the video called, "connecting your hearing aids to an iphone". It's all done via the accessibility menu, not the app.
Hi I have a track phone Nokia C100 .I trying to pair my true hearing aid to my phone but it would let me do it.. Can you show me how to do it?
It’s been a few years since I’ve fit tru hearing aids, if they are still using WS audiology as their manufacturer, you would just download the tru hearing app and follow the pairing instructions.
My hearing aids are connected the problem is the volume. The volume is low and I can't seem to control it. Even if I maximize both sides. It shows no affect
Sounds like they are full of wax
My phonak hearing aids are connected properly to android samsung, but always hang up on the person after 5 minutes or more so I have to disconnect the streaming which is what I have them for.. My audioogist thought she fixed it but it continues. I cannot find any real solution.
Take them back to the fitter and have them contact phonak support. If they can’t find a fix and they are under warranty, they should be able to have them replaced.
Thank you!
None of this fixes the continued disconnecting issue. It only shows how to connect after the fact.
There is no fix for that or I would have included it. It sounds like either a phone or software issue or maybe a hearing aid issue.
There was no iPhone link
My problem is the volume is low in volume. I tried increasing volume for both but still no luck
Check for wax, replace the domes and filters then report back.
I had tried unpairing and reconnecting my Phonak hearing aids. It wasn' until I watched the full video that I found the missing step
You got it working though?
Video was fine for repairing information but does answer the question as to why my HAs randomly disconnect which your intro seemed indicate was the issue you were going to address. 😢
There is no answer to that. It's a phone, it's going to have connection issues just like you get dropped calls sometimes. It's going to happen.
I honestly don't like being tied to a phone. I'm someone who's used a hearing aid most of my life.
I get that
@@HearingClub I DO love the blue tooth feature though it does some strange things.