ikr, it stinks of being deliberate just so they can try to get her into some sort of trouble or at least not have to serve her, they are public servants not public sadists ffs.
@@petephipps6399 yes that's one really good thing that came from this, maybe it will bring attention to the fact that asl is vital for public servants & others who deal with the public. must be so frustrating, I'd carry a pen n paper with me if I were deaf I think, it would have been so unnerving having security called that maybe her brain stopped at how insane the situation was or maybe she was illiterate for some reason, I know here in oz there a lot of people who can't read or write...I'm over thinking this as usual but it worries me how backward society can be over really common things that happen & blame the people they happen to. the old blame the victim mentality is still far too prevalent, real 20th century outdated thinking.
It might have helped, but also might have further frustrated them. Part of it is how difficult it is to spell as a Deaf person. English is a phonetic language, imagine how difficult it would be to memorize random orders of letters. I'm not saying it's impossible, but sometimes I feel like hearing people don't account for these simple things.
Have a Deaf guy at Work, Work at a local Amazon Fulfillment Center. We can’t play music during work because it’s against company policy and a safety violation but we recently received a new Area Manager over our department. He’s a goofy kind hearted guy, honestly and truthfully one of the most kind hearted people I’ve met. Well anyways manager decides that he would love to play music in the morning as we come in to brighten our moods. One morning everyone comes in and you can tell their having a great time, everyone is ready to work, everyone is being safe, talkative and needless to say it’s 7:00AM. I immediately thought about our Deaf Process Assistant. Low and behold he’s standing over there... like always, just looking at his laptop while everyone is having the best time you can for being at work. Sure enough he was involved in a small fender bender where the bad guy dipped. I felt terrible for him. So I go to the new manager and I ask him “Hey man I’m loving the music and it seems you’re pretty stoked but I gotta question.” Him: Yeah Me: Do you think it brings everyone to work in a better mood? Him: Yeah Sure it does, look around *Throws Hands Around* Me: But look at Evan...... The look on his face was priceless, as even one of the best managers I’ve had realized, that In trying to bring the team up he inadvertently forgot the special needs of someone. A cool and gracious guy for the most part, he gets upset but it’s all probably from solely not being fully understood. Even if you don’t sign, at least try to go the extra mile for them, make it easier for the both of you, and treat them no different, no matter the disability. And as leaders try to provide an experience beneficial to all parties involved
@@VZBudgetBuildz You being the gracious guy you are, your comment is so genuine. It brought tears to my eyes because I'm so passionate about teaching in Special Education. My daily job is working with kids who have special needs, and I can tell you every day is different, but in the end, all they want is to be heard and understood. I love my kids, and I love seeing their accomplishments. I applaud you for helping others to realize that. Thank you. 🙂
@@Woqqs Well maybe they should learn or at the VERY LEAST bring along someone who could serve as your communications person. To be successful in life you usually need to stop and think and prepare, not just show up. Seriously do you honestly not know that. This was probably set up to make the video anyway. Surely the people working there were smart enough to offer her a pen and paper. Also, if her intent was to resolve an issue she would know to bring someone to help her with communication. I have met deaf people who always carried pen and a small note pad.
Did you think his signing was clear? I am not sure if he could have a full conversation if needed. I hope the dmv doesnt depend on that officer to be an interpreter for more complex situations.
THIS is what a police officer looks like! He was called for a disturbance at the DMV, and, instead of going in ready to make an arrest, this police officer took a breath and recognized the situation and responded appropriately!
So she is hearing impaired and they didn't have the adequate accommodations they are supposed to and then they call the police and report a disturbance? 🤦🏾♀️🤦🏾♀️
Word I had a woman who showed me her hearing aid and I wrote stuff down and pointed to the screen and where she had to go on my register lane at the supermarket. And I learned how to say thank you in ASL. I feel happy I did.
This man is the hero of the day. He recognized a disability and took over when he saw there was no thought of how to deal with the communication barrier. Even paid for the ID himself. This man definitely needs this recognition in his office as a way up with his skill.
@@LuciferBiden i wouldn't go that far. They might not be complete assholes but alot won't go out of thier way like that. Most would've kicked her out n went about thier day.
99% of them do, and they all pay for it when the 1% makes the news. Conversely, all these so-called victims need to learn that if their thug conduct brings them into frequent negative contact with cops, sooner or later, they're going to get a cop as negative as they are.
@@lucygray6162 I agree. However, most of the ones in the news have received unfair treatment, there is no doubt about that. Police is not executioner. A person shouldn't be killed on the spot for illegally selling cigarettes.
@@lucygray6162 You ignore that the so called 99% of good cops cover for the 1% of bad cops. So that also makes them complicit when they ignore their fellow officers who do something wrong. Officers should be held accountable and at a higher standard than other citizens. I have high respect for officers and I could never understand the stresses they go through, but something needs to change in how we train officers and what responsibilities we as a nation give them here in America. They have way too much on their plate for what they are trained for.
I love this. When I was working customer service I had a woman and her teenage son come through, and he talked to me while his mother didn’t, I realized she was deaf and he usually handled transactions for her. I dont know a lot of ASL, but I know some things. As she left she signed "thank you" to me reflexively, and I replied in ASL " you're welcome". She looked shocked, and I told her son I know just a little bit and they both smiled at me. My manager said she was a regular, so I brushed up on my conversational ASL so the next time she came in I was able to interact with her more. It was awesome, and it made her day.
Signing translation: “thanks man, these people are idiots” Him: “I know right? The DMV sucks” Edit: 😆The comment is a JOKE in case you think otherwise!! That is NOT what is being communicated. Apparently some people don’t get that, and here it is two years later and I’m editing the comment. And for additional perspective, one of my neighbors works for the DMV and while some of her coworkers do suck, and that job - like any job - can suck, what sucks the most is dealing with that small percentage of the PUBLIC who really really suck - we all know some of them, and we all understand. Like the old joke says, if you’re playing poker and look around the table and can’t spot the sucker - it’s probably you. Don’t be That Person, and don’t take online comments too seriously.
No no no no I’m only joking!😂😂😂 it’s just what I imagined, like “Bad Lip Reading” but for signing.😁 By the way, watch the BAD LIP READING channel videos if you need a good laugh.
When people are acting out there’s typically an underlying reason....calling the cops isn’t always the needed response. In this case it was a blessing for this lady that right cop responded. Awesome
In this case, it should have been CLEARLY obvious to not call the police. But in general every day situations when people are acting out, people don’t understand psychology nor have the time or patience.
In an alternate universe a hearing impaired illiterate citizen got frustrated at the dmv and a social worker was called b/c police funds had been reallocated...The social servant quickly assessed her needs and started signing with her. Positive results were achieved *By Design* rather than accident/luck.
I have a couple customers like this, one is deaf and the other suffered a stroke. Both are extremely kind and highly apologetic for having to help them. I feel bad because I can only imagine how hard it can be to communicate at other establishments and that they have to apologise for something out of their control. I am always happy to take the time to help them.
WOW .. she also needed to set up an appointment so that the DMV could have the interpreter there. But that being said... they have paper and pen they could have written down do you need an interpreter? And then gotten one for her if she needed one.
@@KoriEmerson Great point...But it's 2020 (now 2021, happy new year). If the person request an interpreter one must be provided. I understand tht she walked in. However, the dmv (i would think by now) would have an interpreter service on speed dial, with video call capabilities. Last year, an Amazon delivery driver (who is deaf) was signing with someone on his phone. As far as i could tell, he had issues with my delivery. Shame on the dmv if a service is not in place for walk-ins. As big as the dmv is, no excuse. ***Pen and paper does not always convey all the details and emotions. And, it's an insult to many in the deaf community. Speaking from experience.
Everybody should learn at least SOME ASL (or whatever sign language of your country). Can you imagine how frustrating life must be for this woman? Barely anybody knows her only language and that must feel so damn lonely. I’m finishing up my fourth year of ASL and the Deaf community is full of so many wonderful people who make it so worth it to learn the language 💖
I don’t know ASL. Honestly where I live Spanish is far more helpful to more people. However all it takes is brain cells. I was in McDonald’s and the lady in front of us was clearly hearing impaired. The workers are usually young kids and had no clue. I tapped her and handed her paper and a pen. She wrote what she wanted and I ordered for her. She hugged me rolling her eyes at the general cluelessness. Also almost all hearing impaired can lil read. Simply face them and speak clearly and at a reasonable pace.
unfortunatly, I only know hello, how are you, do you need assistance, yes , no, help, and I do not know sign languange, please wait, and you know anything you can combine out of those lol I know about as much in Japanese Sign Lang.
Hearing people don’t understand the Deaf culture and the VERY expressive way they communicate. It may look like she’s going to cause a problem, yet again Deaf people express themselves what looks to us as Very dramatic. I will say I know how frustrating it can be for people who are Deaf to live in this hearing world. My roommate was Deaf and I took ASL (American Sign Language) in college. I’m so happy to see that this officer took the time to learn ASL.
I always wished that sign language was one of the options in high school and college when having to choose a language. Sign language would be much more useful in situations where people can’t talk in an emergency, from far away, underwater and in space.
Agree with that wholeheartedly. Learned some ASL years ago working for a human services nonprofit and have forgotten most of it. Have used some of what I remember in retail, which has surprised the customers. Nothing more frustrating than not being able to communicate.
this is only an option when the Education system actually teaches people skills to live, but unfortunately they are only being taught how to take tests.
@@enightc You know, if people feel strongly enough about this topic, they could go and learn ASL on their own time. Yes? Why wait until it's handed to you on a platter? also those who deride the education system are completely free and able to continue to study whatever interests them on their own time too. There's this thing called the internet...
@@Kayenne54 you don't know what you are interested in until you are introduce to it. Do you think mathematician know they love math before they were introduced to it. Schools should be the place that introduces things to people so they know what their potential interests are.
My older brother is deaf and while growing up in the 90’s he never had issues communicating with people. It’s called “pen and paper”! I’m sure the DMV had some lying around and could’ve easily used it.
Can she read and write? Want to make it more difficult? That's probably what started the whole disturbance. Don't assume. Think positive not only the negative. Live free.
This is the kind of shit the news gets wrong on a daily basis, they should take the opportunity to exclaim how wrong this was not make it into a sappy story
@Based Med Communication is paramount in this scenario, so at least one person (not everyone on shift) should know sign language. So actually you're the "jackass" in this exchange. Now be kind
@Based Med When you can evolve your reality beyond negative, defeatists caveman logic. It’s only then you will be able see the world differently. Until then piss off!
It was not in that officer's job description to help that lady. He PAID for her Identification Card. He didn't have to do that. Like come on people! Seriously?!
Some schools do include it in their language requirement options. But someone in dmv should have realized the issue and had an interpreter come in instead of calling police
My neighbor's daughter is hearing impaired. Her face lit up when I was able to communicate somethings with her. I'm learning and teaching my little ones. The more languages you know, you are more of an asset to society.
No. The question is why could they not use English... such and pen and paper or a tablet? We can't get most people to be fluent in English, especially in Los Angeles. Hmmm... maybe that goes back to my point.
It’s obvious she’s hearing impaired, I don’t believe that’s the reason the cops were called. Perhaps the cops were called because she became “hostile” when she was told she didn’t have enough money for an ID card, because all of that info should have been communicated in writing. They obviously dispatched an officer who knew how to sign. They’re really trying to make it appear as if her civil liberties were violated.
It doesn't matter whether he just happened to know it or learned it and practices it you showing a mad face emoji over a few words is hilarious there are more important things to be mad about like city employees getting paid a lot and not one of them realized she's deaf and/or knew sign language (they really need to start accomodating people more and hiring people with more diverse skills).
@ World Girl : You're missing the point. It's not that the CHP officer magically came to know sign language without any effort. It's that the officer who showed up to deal with a disturbance involving a deaf person "happened" to be one who knew American Sign Language -- a lucky coincidence, since most people don't know ASL. (Now, the cynical part of me thinks that it's quite possible that the DMV staff mentioned the customer's hearing disability when they called the CHP, and that the dispatcher purposely sent out an officer who knew sign language. In that case it _wouldn't_ be just an amazingly lucky coincidence, and the use of word "happened" would then be inappropriate.)
they probably had a special phone or kiosk there for them. that officer works there so they did have one. she was probably making loud grunting noises and people were scared of her.
1. She is supposed to make an appointment if she has special communication needs. 2. Soverine immunity. Cannot sue the state for something like that. 3. Parking spaces and ramps provided for people who can't walk. You still gotta bring your own wheel chair.
@K Maxx she may not know how to write in english. Maybe she was born elsewhere and knows how to write her native language but not english and relies on ASL until she learns the english language.
When I was in elementary school we had a separate class for the hearing impaired so the school had the teachers teach us basic asl just so we can communicate with each other during recess but after a few years the budget got cut and I didn’t see any of those kids anymore.
@@potatochip4202 People like you never have a problem spending other people's money. 😉 Part of the reason Calif. had an over $1billion deficit even before the virus and people are fleeing the state. 🤔 And what happens when the tax base leaves? 😅😂 🤨 people like you stopped being funny a long time ago.
@@ptaylor4923 I don’t know you but I hope whatever’s going wrong in your life gets resolved. Imagine getting satisfaction from trolling on a post about accommodations for the deaf...
@@connorhopfer1263 Here's the thing. You're putting this on me. California already makes loads of accommodations for the deaf, which you'd know if you knew what you were talk in bg about, but I'm sure you're too lazy to research this. This includes free Captel phones and more. They also accommodate for people in well over a dozen languages. I could go on but your ignorance will only get turned back on me because that's how you roll. And like most news and segment videos today, this video doesn't tell the entire story. They already have translators available in ASL and multiple spoken languages. A person can make an appointment for this. And they have TTY services. I was responding to some child that thinks the world should pay to have a full time ASL translator in every DMV, pay their salary, paytheir insurance, pay their benefits, retirement packages and the child is happy to look at for this and volunteer the rest of us. Unless she's suddenly in Forbes my guess is not only can't she afford it, but she also wants free college and everyone is going bvb to lo at for her 68 gender studies, too. All the time, both of you are too lazy and ignorant to recognizes the services already there or the very real possibility that being deaf or communication problems weren't all that was going on. Because Einstein there are TTY devices right there in DMV. So stick your arrogant, ignorant attitude. I'm not the problem. People like you are
I’ve never understood why ASL isn’t taught in more schools around the US. I took it all through college & I have been able to help people order in restaurants, talk to sales people, etc. I don’t have any hearing-impaired family but it was always something I thought was necessary to learn.
This is exactly what a law enforcement officer should be like. Attentive, respectful, and assisting a member of the public. Even going so far as to pay out of his own pocket. It's officers such as this one that bring honor to law enforcement, and respect from others.
Why aren’t more people learning ASL. I took two classes in college. I’ve lost a lot of it. But when I encounter deaf people I use what I know. They always seem so happy and relieved.
That's what the Officers are there for to help out in these types of situations! I thank the CHP Officer for taking the time to do the other side of their job.
That's a hero 👏🏽 🙌🏽 💪🏾 you don't have to be a police officer to be kind and helpful. Sometimes all someone needs is a kind word or gesture to change their entire day, week, month or year! We need more people helping and caring for people other than themselves. 🎉❤
@@shaunoleary9774 Not a Language I Require. Just as I once knew FORTRAN (a Computer Language) I don’t need it now to operate this iPad, I don’t need Sign Language to communicate with My Stepdaughter and because I do not know the Language she has Privacy from Me whenever she speaks with her friends. Sign Language may be great for Deaf people, but I don’t need it to communicate with them nor them Speech to communicate with Me.
After traveling through many states (California, Oregon, Washington, Idaho, Utah, Colorado, Wyoming, Montana, South Dakota, Arizona, New Mexico, Oklahoma, Texas, Arkansas, Mississippi, Tennessee, Virginia, North Carolina, South Carolina, Georgia, Alabama, Florida, Maryland, Washington DC, Delaware, New York, Pennsylvania, Massachusetts, Connecticut, Rhode Island) and Mexico and Canada - the California Highway Patrol has my highest regard for professionalism and the way they take care of business. I've felt that way for the past 50 odd years. Thank you.
Ah, so now you cannot be deAf without 'causing a disturbance'. People, people, people of the DMV. You are supposed to accommodate every one, YES, even those with DISABILITIES! KUDOS TO THE OFFICER!!!!!THANKS!!! 💖💖💖
I applaud you I applaud you in 10 million ways thank you for being so kind to her when she needed it the most this is what our world should be always helping each👍👍👍
This shows how unclear and untrained people at public offices are, calling for a disturbance....when help was needed to accommodate all citizens of the US especially this citizen. Glad to see a public officer doing his job and going beyond his duties Thank you officer !!!
This is what is meant by police defunding. Take some of the money from the police department for human services department. Cops don't need to show up for every 911 call.
@@Rhaspun oh no? who will then your momma? defunding means limiting resources to assist the community and fight crime, the ratio is 70/100000 citizens per shift, police wear different titles now as FF'rs and EMT's and you want to cut their resources you out of your damn mind dude.
Back when I was in High School (05-09) ASL was offered as an elective. But not a lot of kids took it, my self included. Most kids in my class took either French or German.
@@theroslynheightsnibbler805 my comment is based on my many years of travelling throughout the usa on business and for personal. It is about my experience outside in the usa. So much hate, division, arrogance, violence, ignorance.
Come to my police department and they don't care about you... I was pushing a car in the street with no lights no street light in the middle of the dark you can barely see us.. a cop refused to stay with his car blocking the street so we could safely push the car.. basically allowed us to get hit by a car.. all because he was to dam lazy I even asked and he refused.. I even had a dog running across the highway weaving between cars .. I told some cop's the refused to go a do it because it was a dog.. and 3 mins in dog got hit and caused an accident..
It doesn't matter who you are, kindness speaks no language. Everyone and I mean everyone should look past anyone's appearance to see the real human in us!!
Wth, no one was able to figure out that she was hearing impaired, or were they just that entitled and high and mighty that they couldn't give this woman a second of their time🤦🏾♀️...its not her fault y'all dont have the proper accommodations.
Just because people don’t/can’t understand you is not an excuse to disturb the peace. Breaking the law because “feels” is not okay. Just like those lunatics at the capitol. However it is awesome the lady was calmed down and assisted. Hopefully they get a person on staff who can translate.
Imagine that, he was called for a disturbance and solved a problem by doing what most Officers don't do - LISTEN & COMMUNiCATE, by that I mean not force your way on someone but listen to the problem and understand that it is the problem that needs to be solved and the solution does not always have to be someone walking off in handcuffs! Great job man. We need more Officers like yourself on the job!
![T.I., & YoungBoy Never Broke Again - LLOGCLAY [Official Music Video]](http://i.ytimg.com/vi/3sqqBjGByXI/mqdefault.jpg)
Seriously..Nobody thought of giving her"A pen & notepad " nobody😑.
ikr, it stinks of being deliberate just so they can try to get her into some sort of trouble or at least not have to serve her, they are public servants not public sadists ffs.
That is sad, a simple pen and paper would have saved a lot of trouble. At least a good police officer got noticed.
@@petephipps6399 yes that's one really good thing that came from this, maybe it will bring attention to the fact that asl is vital for public servants & others who deal with the public. must be so frustrating, I'd carry a pen n paper with me if I were deaf I think, it would have been so unnerving having security called that maybe her brain stopped at how insane the situation was or maybe she was illiterate for some reason, I know here in oz there a lot of people who can't read or write...I'm over thinking this as usual but it worries me how backward society can be over really common things that happen & blame the people they happen to. the old blame the victim mentality is still far too prevalent, real 20th century outdated thinking.
Best comment thus far!!!
It might have helped, but also might have further frustrated them. Part of it is how difficult it is to spell as a Deaf person. English is a phonetic language, imagine how difficult it would be to memorize random orders of letters. I'm not saying it's impossible, but sometimes I feel like hearing people don't account for these simple things.
What a gift: Being understood.
People helping people. The way it's supposed to be.
Have a Deaf guy at Work, Work at a local Amazon Fulfillment Center. We can’t play music during work because it’s against company policy and a safety violation but we recently received a new Area Manager over our department. He’s a goofy kind hearted guy, honestly and truthfully one of the most kind hearted people I’ve met. Well anyways manager decides that he would love to play music in the morning as we come in to brighten our moods. One morning everyone comes in and you can tell their having a great time, everyone is ready to work, everyone is being safe, talkative and needless to say it’s 7:00AM. I immediately thought about our Deaf Process Assistant. Low and behold he’s standing over there... like always, just looking at his laptop while everyone is having the best time you can for being at work. Sure enough he was involved in a small fender bender where the bad guy dipped. I felt terrible for him. So I go to the new manager and I ask him “Hey man I’m loving the music and it seems you’re pretty stoked but I gotta question.”
Him: Yeah
Me: Do you think it brings everyone to work in a better mood?
Him: Yeah Sure it does, look around
*Throws Hands Around*
Me: But look at Evan......
The look on his face was priceless, as even one of the best managers I’ve had realized, that In trying to bring the team up he inadvertently forgot the special needs of someone. A cool and gracious guy for the most part, he gets upset but it’s all probably from solely not being fully understood. Even if you don’t sign, at least try to go the extra mile for them, make it easier for the both of you, and treat them no different, no matter the disability. And as leaders try to provide an experience beneficial to all parties involved
We did laugh tho 🤣
@@VZBudgetBuildz You being the gracious guy you are, your comment is so genuine. It brought tears to my eyes because I'm so passionate about teaching in Special Education. My daily job is working with kids who have special needs, and I can tell you every day is different, but in the end, all they want is to be heard and understood. I love my kids, and I love seeing their accomplishments. I applaud you for helping others to realize that. Thank you. 🙂
Javier, well said!!!
I don’t understand why no one offered her a pen and paper! But good on the Officer! A very kind and wonderful person!
Not every deaf person can write in English.
@@Woqqs Well maybe they should learn or at the VERY LEAST bring along someone who could serve as your communications person.
To be successful in life you usually need to stop and think and prepare, not just show up. Seriously do you honestly not know that.
This was probably set up to make the video anyway.
Surely the people working there were smart enough to offer her a pen and paper. Also, if her intent was to resolve an issue she would know to bring someone to help her with communication.
I have met deaf people who always carried pen and a small note pad.
@@4KindnessGalNot everyone has the resources to have a communicator.
@@Woqqs Well how does she do ANYTHING??? Your premise is just not practical. Give it up.
@@Woqqs Do you seriously not understand that I meant someone to speak for her, like a friend or family member who speaks English??!
My mother is hearing impaired and seeing this Officer makes me cry. This is a true gentleman and I pray that Jesus will bless him and his family.
Your jesus took their hearing.
Would you touch on some more by what you mean by that? Would love to hear your thoughts.
Did you think his signing was clear? I am not sure if he could have a full conversation if needed. I hope the dmv doesnt depend on that officer to be an interpreter for more complex situations.
Jesus will bless him and his family. If they ask it, they will receive it.
What?
He is wearing his badge with honor & integrity...may his journey be of safe travels
Amen. 🙏🏻
Amen ❤️
Well spoken
😇🙏
THIS is what a police officer looks like! He was called for a disturbance at the DMV, and, instead of going in ready to make an arrest, this police officer took a breath and recognized the situation and responded appropriately!
So she is hearing impaired and they didn't have the adequate accommodations they are supposed to and then they call the police and report a disturbance? 🤦🏾♀️🤦🏾♀️
Ik.... 🤦😕🤦
And nobody had a piece of paper and pen for her to write down what she needed even... the mind boggles.
Don’t be rude though. ALL cops are awesome!
J T - Well, maybe not ALL, but certainly most!
(we are talking about human beings after all, wherein there is no group that is _all_ good)
Word I had a woman who showed me her hearing aid and I wrote stuff down and pointed to the screen and where she had to go on my register lane at the supermarket. And I learned how to say thank you in ASL. I feel happy I did.
This man is the hero of the day. He recognized a disability and took over when he saw there was no thought of how to deal with the communication barrier. Even paid for the ID himself. This man definitely needs this recognition in his office as a way up with his skill.
We need more like him. Not the money... the humanity.
Now that is what policing looks like .. give that fkn guy a medal, make him famous .. to protect and serve
99.99% are like this
@@LuciferBiden that’s waaay too high. Maybe 80%
@@ice909 Are you a cop?
Sad that that people feel he needs a medal for doing what their job is supposed to be . Just shows how bad the police are in the U.S.
@@LuciferBiden i wouldn't go that far. They might not be complete assholes but alot won't go out of thier way like that. Most would've kicked her out n went about thier day.
This is what a police officer should be doing on a daily basis. Helping people.
99% of them do, and they all pay for it when the 1% makes the news. Conversely, all these so-called victims need to learn that if their thug conduct brings them into frequent negative contact with cops, sooner or later, they're going to get a cop as negative as they are.
@@lucygray6162 I agree. However, most of the ones in the news have received unfair treatment, there is no doubt about that. Police is not executioner. A person shouldn't be killed on the spot for illegally selling cigarettes.
@@lucygray6162 You ignore that the so called 99% of good cops cover for the 1% of bad cops. So that also makes them complicit when they ignore their fellow officers who do something wrong. Officers should be held accountable and at a higher standard than other citizens. I have high respect for officers and I could never understand the stresses they go through, but something needs to change in how we train officers and what responsibilities we as a nation give them here in America. They have way too much on their plate for what they are trained for.
@@lucygray6162 yeah that might seem like an accurate statement to some people 😂😂
@@LJ_S1K exactly bro a good coo doesn’t let a bad cop do bad things !
I love this. When I was working customer service I had a woman and her teenage son come through, and he talked to me while his mother didn’t, I realized she was deaf and he usually handled transactions for her. I dont know a lot of ASL, but I know some things. As she left she signed "thank you" to me reflexively, and I replied in ASL " you're welcome". She looked shocked, and I told her son I know just a little bit and they both smiled at me. My manager said she was a regular, so I brushed up on my conversational ASL so the next time she came in I was able to interact with her more. It was awesome, and it made her day.
Signing translation: “thanks man, these people are idiots”
Him: “I know right? The DMV sucks”
Edit: 😆The comment is a JOKE in case you think otherwise!! That is NOT what is being communicated. Apparently some people don’t get that, and here it is two years later and I’m editing the comment. And for additional perspective, one of my neighbors works for the DMV and while some of her coworkers do suck, and that job - like any job - can suck, what sucks the most is dealing with that small percentage of the PUBLIC who really really suck - we all know some of them, and we all understand. Like the old joke says, if you’re playing poker and look around the table and can’t spot the sucker - it’s probably you. Don’t be That Person, and don’t take online comments too seriously.
Wait… Is that really what they said ?😂😂😂
OMG 😲
No no no no I’m only joking!😂😂😂 it’s just what I imagined, like “Bad Lip Reading” but for signing.😁
By the way, watch the BAD LIP READING channel videos if you need a good laugh.
i was looking for a Comment like this, thanks man you made my day
That's probably closer to the truth than you realize.
This is what I call serve and protect. He deserves that logo on his patrol vehicle. Can't say the same for all officers.
My thoughts exactly!
You have spoken true words
@@frankhernandez543 thanks!
well put! (Elias Gonzalez a salt block for whatever reason)
When people are acting out there’s typically an underlying reason....calling the cops isn’t always the needed response. In this case it was a blessing for this lady that right cop responded. Awesome
Uncomfortable Karen calling Johnny Law. Luckily, Jose showed up.
In this case, it should have been CLEARLY obvious to not call the police. But in general every day situations when people are acting out, people don’t understand psychology nor have the time or patience.
@@itskindoffunny3694 yes you’re right...imagine what it could be like if we were a little more patient with each other...
In an alternate universe a hearing impaired illiterate citizen got frustrated at the dmv and a social worker was called b/c police funds had been reallocated...The social servant quickly assessed her needs and started signing with her. Positive results were achieved *By Design* rather than accident/luck.
DEFUND the Police!
I have a couple customers like this, one is deaf and the other suffered a stroke. Both are extremely kind and highly apologetic for having to help them. I feel bad because I can only imagine how hard it can be to communicate at other establishments and that they have to apologise for something out of their control. I am always happy to take the time to help them.
This is just beautiful
Was the DMV fined? Last i checked, ADA applies to the DMV.
They should be fine for not having the proper people working
I was thinking the same thing, they're in violation of federal law.
WOW .. she also needed to set up an appointment so that the DMV could have the interpreter there. But that being said... they have paper and pen they could have written down do you need an interpreter? And then gotten one for her if she needed one.
@@KoriEmerson Great point...But it's 2020 (now 2021, happy new year). If the person request an interpreter one must be provided. I understand tht she walked in. However, the dmv (i would think by now) would have an interpreter service on speed dial, with video call capabilities. Last year, an Amazon delivery driver (who is deaf) was signing with someone on his phone. As far as i could tell, he had issues with my delivery. Shame on the dmv if a service is not in place for walk-ins. As big as the dmv is, no excuse.
***Pen and paper does not always convey all the details and emotions. And, it's an insult to many in the deaf community. Speaking from experience.
DMV only speaks one language, CASH.
Yeah someone who can't speak is a disturbance really wtf people
Its the DMV in California. You question anything, you're a disturbance.
The DMV is a scarry place
Yup so they called a gun. Luckily they got the one officer that actually cares instead of a bullet
When you are deaf and expect other people who is not deaf to understand your language, then yes you are one Deaf jerk off...
exactly the world is crazy.......have they not heard of a thing called pen and paper
Everybody should learn at least SOME ASL (or whatever sign language of your country). Can you imagine how frustrating life must be for this woman? Barely anybody knows her only language and that must feel so damn lonely. I’m finishing up my fourth year of ASL and the Deaf community is full of so many wonderful people who make it so worth it to learn the language 💖
Everyone does know SOME sign language 🖕🏻 It’s universal.
Writing is always an option!!
I don’t know ASL. Honestly where I live Spanish is far more helpful to more people. However all it takes is brain cells. I was in McDonald’s and the lady in front of us was clearly hearing impaired. The workers are usually young kids and had no clue. I tapped her and handed her paper and a pen. She wrote what she wanted and I ordered for her. She hugged me rolling her eyes at the general cluelessness. Also almost all hearing impaired can lil read. Simply face them and speak clearly and at a reasonable pace.
unfortunatly, I only know hello, how are you, do you need assistance, yes , no, help, and I do not know sign languange, please wait, and you know anything you can combine out of those lol
I know about as much in Japanese Sign Lang.
Also I know the elephant is on fire. I have no idea if I will ever be able to use it but I can say The Elephant is on fire.
Hearing people don’t understand the Deaf culture and the VERY expressive way they communicate. It may look like she’s going to cause a problem, yet again Deaf people express themselves what looks to us as Very dramatic. I will say I know how frustrating it can be for people who are Deaf to live in this hearing world. My roommate was Deaf and I took ASL (American Sign Language) in college. I’m so happy to see that this officer took the time to learn ASL.
I always wished that sign language was one of the options in high school and college when having to choose a language. Sign language would be much more useful in situations where people can’t talk in an emergency, from far away, underwater and in space.
Agree with that wholeheartedly. Learned some ASL years ago working for a human services nonprofit and have forgotten most of it. Have used some of what I remember in retail, which has surprised the customers. Nothing more frustrating than not being able to communicate.
this is only an option when the Education system actually teaches people skills to live, but unfortunately they are only being taught how to take tests.
@@enightc You know, if people feel strongly enough about this topic, they could go and learn ASL on their own time. Yes? Why wait until it's handed to you on a platter? also those who deride the education system are completely free and able to continue to study whatever interests them on their own time too. There's this thing called the internet...
@@Kayenne54 you don't know what you are interested in until you are introduce to it. Do you think mathematician know they love math before they were introduced to it. Schools should be the place that introduces things to people so they know what their potential interests are.
Great idea.👍
My older brother is deaf and while growing up in the 90’s he never had issues communicating with people. It’s called “pen and paper”! I’m sure the DMV had some lying around and could’ve easily used it.
'could' is the key word...some folks are so trife...they won't make the effort to help someone disabled or 'hearing impaired'...
A lot of people still believe the idea "deaf and dumb" and will not read a note if a deaf person writes one or write back. I've seen it happen.
Even just to ask if she needed an interpreter. It’s so dumb.
Can she read and write? Want to make it more difficult? That's probably what started the whole disturbance. Don't assume. Think positive not only the negative. Live free.
@@ShayMarie.00 how many people that are deaf that you reference are from another country?
I would have expected the DMV clerk to go, "here's a 10 year old bic pen and half a sticky note. What do you want?"
Hey, we're dealing with the DMV here. Not the brightest or caring people on the planet.
Disability accommodations aren't heart warming, they're the bare minimum. Especially in a government building.
This is the kind of shit the news gets wrong on a daily basis,
they should take the opportunity to exclaim how wrong this was
not make it into a sappy story
@Based Med
Communication is paramount in this scenario, so at least one person (not everyone on shift) should know sign language. So actually you're the "jackass" in this exchange. Now be kind
Agreed
@Based Med
When you can evolve your reality beyond negative, defeatists caveman logic. It’s only then you will be able see the world differently. Until then piss off!
It was not in that officer's job description to help that lady. He PAID for her Identification Card. He didn't have to do that. Like come on people! Seriously?!
That’s why they should have ASL, as a class in school, like Spanish and French classes.
Not gone happen
Some schools do include it in their language requirement options. But someone in dmv should have realized the issue and had an interpreter come in instead of calling police
My neighbor's daughter is hearing impaired. Her face lit up when I was able to communicate somethings with her. I'm learning and teaching my little ones. The more languages you know, you are more of an asset to society.
Totally agree because that language is not just for deaf but even for other people with other needs which can hear but not speak . ☝️
My school had it
Officer didn't " happen to know sign language" 😠 I'm pretty sure he darn well LEARNT and practices it!
No. The question is why could they not use English... such and pen and paper or a tablet? We can't get most people to be fluent in English, especially in Los Angeles. Hmmm... maybe that goes back to my point.
It’s obvious she’s hearing impaired, I don’t believe that’s the reason the cops were called. Perhaps the cops were called because she became “hostile” when she was told she didn’t have enough money for an ID card, because all of that info should have been communicated in writing. They obviously dispatched an officer who knew how to sign. They’re really trying to make it appear as if her civil liberties were violated.
It doesn't matter whether he just happened to know it or learned it and practices it you showing a mad face emoji over a few words is hilarious there are more important things to be mad about like city employees getting paid a lot and not one of them realized she's deaf and/or knew sign language (they really need to start accomodating people more and hiring people with more diverse skills).
@ World Girl : You're missing the point. It's not that the CHP officer magically came to know sign language without any effort. It's that the officer who showed up to deal with a disturbance involving a deaf person "happened" to be one who knew American Sign Language -- a lucky coincidence, since most people don't know ASL.
(Now, the cynical part of me thinks that it's quite possible that the DMV staff mentioned the customer's hearing disability when they called the CHP, and that the dispatcher purposely sent out an officer who knew sign language. In that case it _wouldn't_ be just an amazingly lucky coincidence, and the use of word "happened" would then be inappropriate.)
@@Not_on_u_tub English is one of the hardest languages to learn it it’s easy to speak it it’s harder to write it
Helping someone won't change the entire world ... just your own.
On the sides of some Police cruisers is the message: "To protect and serve". This officer did just that 👍
And no one attacked him like happens many, many times over.
What an exemplary example of a classy human being who happens to be a policeman. Truly an example for us all!
Technically the dmv could have been sued for not having an asl interpreter
Should and still can be
Getting sued only rises the DMV Fees though. She'll get money, but it still isn't really a loss for the DMV.
they probably had a special phone or kiosk there for them. that officer works there so they did have one. she was probably making loud grunting noises and people were scared of her.
1. She is supposed to make an appointment if she has special communication needs.
2. Soverine immunity. Cannot sue the state for something like that.
3. Parking spaces and ramps provided for people who can't walk. You still gotta bring your own wheel chair.
@@privateperson5054 seriously? You’re comparing pen and paper to a ramp and wheelchair?
Bravo Young man!!! I occasionally work with a deaf woman and she is a treasure!!! Thank you for helping...
The world needs more humans like him.
This is why as a parent of a hearing impared child i think a basic asl should be taught to everyone! god bless him
At least we should teach the basic alphabet in asl to kids, it certainly wouldn't hurt
Basic ASL or at least have people use the text option or good old pen and paper. Sigh.
I agree. I bought an ASL book years ago just to learn for fun and in case I can be of assistance should a scenario call for some basic ASL fluency.
@K Maxx she may not know how to write in english. Maybe she was born elsewhere and knows how to write her native language but not english and relies on ASL until she learns the english language.
When I was in elementary school we had a separate class for the hearing impaired so the school had the teachers teach us basic asl just so we can communicate with each other during recess but after a few years the budget got cut and I didn’t see any of those kids anymore.
The Lord works in mysterious way. He sends out his angels where they are needed
I’m not religious but I’ve seen enough in my days to like this comment
Amen! ❤️
no
So why did your God make her deaf in the first place?
@@grahvis they gon say some stupid shit that it was gods plan to make her have a disability
Now That's Protecting and Serving Your Community Officer 🫡
Beautiful story. This is what it’s all about. God bless this cop
Your god made her deaf?
@@tvdinner325 God did not make her deaf just as it was not God that made you an idiot.
They should really have someone that can sign on staff. What do they think, deaf people don’t need ID’s too?😳
Tell them you'll pay for it. A person to sign for ever DMV office in CA.
@@ptaylor4923 We can all pay for it. I don't mind
@@potatochip4202 People like you never have a problem spending other people's money. 😉 Part of the reason Calif. had an over $1billion deficit even before the virus and people are fleeing the state. 🤔 And what happens when the tax base leaves? 😅😂 🤨 people like you stopped being funny a long time ago.
@@ptaylor4923 I don’t know you but I hope whatever’s going wrong in your life gets resolved. Imagine getting satisfaction from trolling on a post about accommodations for the deaf...
@@connorhopfer1263 Here's the thing. You're putting this on me. California already makes loads of accommodations for the deaf, which you'd know if you knew what you were talk in bg about, but I'm sure you're too lazy to research this. This includes free Captel phones and more. They also accommodate for people in well over a dozen languages. I could go on but your ignorance will only get turned back on me because that's how you roll. And like most news and segment videos today, this video doesn't tell the entire story. They already have translators available in ASL and multiple spoken languages. A person can make an appointment for this. And they have TTY services. I was responding to some child that thinks the world should pay to have a full time ASL translator in every DMV, pay their salary, paytheir insurance, pay their benefits, retirement packages and the child is happy to look at for this and volunteer the rest of us. Unless she's suddenly in Forbes my guess is not only can't she afford it, but she also wants free college and everyone is going bvb to lo at for her 68 gender studies, too. All the time, both of you are too lazy and ignorant to recognizes the services already there or the very real possibility that being deaf or communication problems weren't all that was going on. Because Einstein there are TTY devices right there in DMV. So stick your arrogant, ignorant attitude. I'm not the problem. People like you are
There's always,someone to the rescue, God bless his hear.
10,000 good officers, no one remembers. 1 bad officer, no one ever forgets!
This is an awesome example of, " To Protect and Serve." Well done to this man.
Thats what we call protect and serve, it warms my heart
One in a million, unfortunately.
we need more people like this with kindness not teargas and fighting
We need more people to stop being hypocritical as well
we need less peaceful protests
No tear gas and fighting if people wouldn't break the law and be peaceful. Not all "victims" are victims.
We desperately need more kindness and understanding! This officer has been born with this and no doubt the greatest upbringing.
I’ve never understood why ASL isn’t taught in more schools around the US. I took it all through college & I have been able to help people order in restaurants, talk to sales people, etc. I don’t have any hearing-impaired family but it was always something I thought was necessary to learn.
Always lower expectations when you in to the DMV
Everyone who works in the dmv thinks their special for some reason
I agree Frank, a turd in the toilet thinks it is special as well until I hit the flush bitton
@@ryang8562 im sorry but this made me laugh harder than it should have
@@ryang8562 😂😂🤣
it's because every time their parents put them in the short bus to go to school, they told them,SON/DAUGHTER you are special!
Social security office is 100 times worse. they act like its their money they have to part with.
That is the best definition of Serve and Protect I've seen in a while.
This is exactly what a law enforcement officer should be like. Attentive, respectful, and assisting a member of the public. Even going so far as to pay out of his own pocket. It's officers such as this one that bring honor to law enforcement, and respect from others.
Wow, there are still some caring people left in this world! Thank you.
Really? You did not know this?
Why aren’t more people learning ASL. I took two classes in college. I’ve lost a lot of it. But when I encounter deaf people I use what I know. They always seem so happy and relieved.
I have used it at work and one older gentleman cried.
@@christybradfield7812 sad and beautiful, bless you!!
@@guyfam2why sad?
because 99.9999% of people don't need to use it.
@@JeffreyjkKlein whatever!
That officer deserves an award for this. Kudos 🇺🇸
That's what the Officers are there for to help out in these types of situations! I thank the CHP Officer for taking the time to do the other side of their job.
That's a hero 👏🏽 🙌🏽 💪🏾 you don't have to be a police officer to be kind and helpful. Sometimes all someone needs is a kind word or gesture to change their entire day, week, month or year! We need more people helping and caring for people other than themselves. 🎉❤
AMEN! I love it when people demonstrate humanity!!!!
Then the badge walking in and a Man with honor and integrity and the knowledge.. Wonderful I am in tears.
What a heart warming story. This officer was raised right and his parents must be so proud of him.👍👍🇨🇦
God bless these officers out there ✊🏼🇺🇸
Besides a wheelchair ramp, all DMV should be required to have at least one employee capable of communication with sign language.
My Stepdaughter is Profoundly Deaf, but I’m totally crap at Sign Language so We use Pen and Paper.
Or just use pen and paper
@@Blackwater_House commit yourself to learning ASL at a competant level. You are family not the outside world.
@@Blackwater_House if you had to learn ASL to romance her mom you'd probably know it by now huh?
@@shaunoleary9774 Not a Language I Require.
Just as I once knew FORTRAN (a Computer Language) I don’t need it now to operate this iPad, I don’t need Sign Language to communicate with My Stepdaughter and because I do not know the Language she has Privacy from Me whenever she speaks with her friends.
Sign Language may be great for Deaf people, but I don’t need it to communicate with them nor them Speech to communicate with Me.
See this is the kind of officers we need. My man!
After traveling through many states (California, Oregon, Washington, Idaho, Utah, Colorado, Wyoming, Montana, South Dakota, Arizona, New Mexico, Oklahoma, Texas, Arkansas, Mississippi, Tennessee, Virginia, North Carolina, South Carolina, Georgia, Alabama, Florida, Maryland, Washington DC, Delaware, New York, Pennsylvania, Massachusetts, Connecticut, Rhode Island) and Mexico and Canada - the California Highway Patrol has my highest regard for professionalism and the way they take care of business.
I've felt that way for the past 50 odd years.
Thank you.
Ah, so now you cannot be deAf without 'causing a disturbance'. People, people, people of the DMV. You are supposed to accommodate every one, YES, even those with DISABILITIES! KUDOS TO THE OFFICER!!!!!THANKS!!! 💖💖💖
Has NOTHING to do with race. Knock that shit off!!!!!
I applaud you I applaud you in 10 million ways thank you for being so kind to her when she needed it the most this is what our world should be always helping each👍👍👍
Thank you so much for helping this lady
Superb, exemplary work this officer did and to contribute his own personal funds to help this lady. Good stuff!
Not one $80k a year CDMV employee figured out she was deaf! SMH
now we know why their parent called them SPECIAL, every time they put them in short bus to go to school!
They make twice as much as I do. Damn. I’m in the wrong job. If I had their job, I would be so much kinder and understanding. I hate DMV
80k a year??
@@boosteddaily1294 yep... its ca
@@epramos6800 no, I'm saying that because I'm skeptical, post the proof or don't post at all
This is amazing! Sign language is so easy to learn, and it can help so many people 😍💖
Now thats the meaning of protect & SERVE! God bless this officer!
Sign language we all need to learn it .Officer is a great man !!! God Bless him , always be safe .
Cute Officer m! He can sign his name across my heart!
ASL should be taught in ALL schools
This is so sweet. Tht officer deserves a raise
The epitome of a good police officer. Always willing to step in without judgment and help his fellow citizens!
Thank God for him 🙏❣️❣️👁️imagine how she felt, til he showed up 👀👌🙏
This shows how unclear and untrained people at public offices are, calling for a disturbance....when help was needed to accommodate all citizens of the US especially this citizen. Glad to see a public officer doing his job and going beyond his duties
Thank you officer !!!
This is what is meant by police defunding. Take some of the money from the police department for human services department. Cops don't need to show up for every 911 call.
Big deal. One cop did his job. What a DISGRACE.
@@Rhaspun oh no? who will then your momma?
defunding means limiting resources to assist the community and fight crime, the ratio is 70/100000 citizens per shift, police wear different titles now as FF'rs and EMT's and you want to cut their resources you out of your damn mind dude.
Now THAT is a police officer we can all be proud of.
This cop is a hero and angel too 👏👏
Honestly asl should be offered as an elective in high schools.!
Back when I was in High School (05-09) ASL was offered as an elective. But not a lot of kids took it, my self included. Most kids in my class took either French or German.
The officer made that woman’s day 🙏
This man is a real peace officer.
Respect ✊🏼 Thank you for your awesome dedication and service to your community.
Kudos to the officer!!! I can't believe that in a public office no one has learned ASL!!!
I hope that officer got a big fat raise!!! Kudo's to him for helping out this impaired woman!!!!
There are good cops in this world. Thank goodness
Why aren’t there more people like this is the U.S.? It’s what they need. 🙏
CAUSE the liberal media does NOT want to show LE doing good, as they mostly do. They want to paint a certain picture. The media is about selling fear.
@@cliffcox7643 🙄
Do you always need video proof that there are good people in this country? Maybe go outside and be that person.
@@theroslynheightsnibbler805 my comment is based on my many years of travelling throughout the usa on business and for personal. It is about my experience outside in the usa. So much hate, division, arrogance, violence, ignorance.
GOOD JOB SIR,THE WORLD NEEDS MORE PEOPLE LIKE YOU IN THE WORLD.
👍✝️
All caps, really?
@@georgehays4900 They felt their comment was worth shouting.
A REAL public servant. A Man among men.
Beautiful gesture. I too learned ASL because I have a deaf client.
Well done sir for your actions! I'm the grandson of a deaf family member and have taken up the goal to learn sign language.
99% of police officers are decent, good people. This man is one of those!
Bullshit Next lie. This officer nice but not all 99% officers nice smh
More like 1% of them are good.
😂😂😂 Bull Shit, 80% said they know about corruption on the force but keep their mouth shut
Come to my police department and they don't care about you... I was pushing a car in the street with no lights no street light in the middle of the dark you can barely see us.. a cop refused to stay with his car blocking the street so we could safely push the car.. basically allowed us to get hit by a car.. all because he was to dam lazy I even asked and he refused.. I even had a dog running across the highway weaving between cars .. I told some cop's the refused to go a do it because it was a dog.. and 3 mins in dog got hit and caused an accident..
UNUH I DONT KNIW ABOUT 99%
So rare that an officer helps someone that they put it on the news
Doing your job makes you a hero
We need more videos like this. Kudos to the helpful officer!🌹
Que bueno que haya más personas que puedan communicarse con éstas personas especiales🥰🥰🥰🥰
Thats what am talking about you Sr are a hero ..hats off
This is what makes America GREAT!
It doesn't matter who you are, kindness speaks no language. Everyone and I mean everyone should look past anyone's appearance to see the real human in us!!
Tell this to the politicians that seek to divide.
Wth, no one was able to figure out that she was hearing impaired, or were they just that entitled and high and mighty that they couldn't give this woman a second of their time🤦🏾♀️...its not her fault y'all dont have the proper accommodations.
Pretty much. Smh. So infuriating. I feel bad that she must deal with people like that often. I understand her frustration.
also not their fault hellen keller over here decided to roll up
Just because people don’t/can’t understand you is not an excuse to disturb the peace. Breaking the law because “feels” is not okay. Just like those lunatics at the capitol.
However it is awesome the lady was calmed down and assisted. Hopefully they get a person on staff who can translate.
thats DMV for you. people who hate their jobs
@@ScubaDaveGSXR what law did she break? If she did break a law I’m pretty sure the LAW ENFORCEMENT OFFICER there would’ve handled it differently.
This is such a beautiful blessing
Now that's a police officer serving the public!
Imagine that, he was called for a disturbance and solved a problem by doing what most Officers don't do - LISTEN & COMMUNiCATE, by that I mean not force your way on someone but listen to the problem and understand that it is the problem that needs to be solved and the solution does not always have to be someone walking off in handcuffs! Great job man. We need more Officers like yourself on the job!