I'm an Army veteran with nothing to prove and I hate gun store employees that come off with the smug, tough guy act. I just want to tell them, "Lighten up, Francis." 😉
I once new a former Army Ranger. I was at a gun show with him once he didn't know the civilian market well, but he had nothing to prove so it was kind of amusing to see him unfazed by the obnoxious tacti-cool guys working the booths treating him like a total n00b.
As a vet myself I find fellow vets, although rarer, to be some of the worst in that aspect though.... nothing worse than a MP who's got it stuck in his or her head since they did MOUT training and raided a few barracks rooms/bases houses ....they're BASICALLY the same as a CAG/DEVGRU operator and thus know everything and everyone else is dumb. Again, they aren't common but I've bumped into a few and it's so cringe it gives me 2nd hand embarrassment.
💯 agree brother, like when they try to tell me that 7.62x39 can penetrate better than a 5.56x45... we tested those two round in Iraq on our ESapi plates, the 5.56x45 took 1 to 2 rounds to get through while the 7.62x39 took 2 to 4 rounds. Speed kills. Obviously I prefer 7.62x51 over either wish they allowed us AR10s for basic service weapons back then, but that new 6.8x51 is going to be fire!!!
Gun store guys that project like they know everything... The worst. Can't recount how many times I have over heard a store owner pass along some bullshit to a customer.
About 6 months after the Walther PPQ hit the market, I ran into "Glock Guy" behind the counter of my FFL while picking up my rifle. I was looking at the full sized PPQs and M&Ps. After 15 to 20 minutes of why Glocks were better, it was apparent - he was only going to sell me a Glock. I still don't own a Glock.
@@kennykash6089 Sometimes there are better deals to be had at your local brick and mortar store that your going to have to go to anyway to pick up said gun. Last years model that they just need to move because of room. Maybe a trade in, something out of production. On line photo's can be very misleading, can't run the action fell it's weight/balance many reason to check your local stores. The repour I have with mine calls (or text's) me when ordering ammo they know I use to see if they can get a better deal( them and me) also if something comes in that might be on my list or just something that they think might peak my interest. One time it wasn't even a gun they got in some custom Damascus knives by a well known black smith. Stopped buy to take a look and my wife left with on of the prettiest little daggers I've ever seen. Plus it keeps our money in or community. I love helping support my local gun shop. It's not just another big box store. Plus they are one the best cobbler's I've ever used.
Walked into many guns stores and they act like they have been inconvenienced by answering some questions. I leave and give my business to stores that are more mature and professional.
Thats true of ANY specialty store. Car dealer, model trains, hardware stores, etc. Obviously not applicable to Walmart and similar since those stores dont have salespeople.
My shop policy is to engage customers with at least hello how are you even if busy with other customers I feel it’s important to acknowledge people who choose to come in. Being a small shop I try to introduce customers to each other to build the feeling of community.
@@ABirdFreedomSupportsounds like a nice store to go to. Treatment like this is what keeps me coming back to the same store. Even if I have to pay a slight premium, it's worth it to me to go where I'm treated the best. I can buy a glock 19 from anyone. May as well buy it from someone I can bullshit with and maybe learn something from. Good, honest service is the most important thing to me at a gun store. I hope your store is doing well man. Cant make everyone happy, but the way you run things will keep the good customers happy.
I used to work retail, so i know how rude and aggravating customers can be. That being said, especially as a first generation gun owner (parents moved from suburban NY to rural Ohio), a disproportionate number of gun store employees were just rude, snobby, kurt, and condescending when my ignorance showed. I swear, the gun community can be so brutal to EACH OTHER.
I work a counter now as my 3rd job. The personalities I encounter in my coworkers make me not want to be around them at times. Some of them are just rude/mean/arrogant. Too many are willing to assert themselves over another person that they disagree with.
Most gun owners on this channel and a few others are actually very helpful to those new or about to be new gun owners. I've seen many times in the comment sections where seasoned owners help new owners disspell myths they heard online and point the potential buyer away from making bad purchases. Don't get me wrong, they are some armchair commandos throwing around their esteemed knowledge instead of helping someone but for the most part, 2a people want to help inform and educate those new buyers from making a mistake on their purchase.
I’ve seen that a few times, but for the most part I’ve had the good fortune to frequent gun stores in which the employees are trying to be nice and genuinely helpful. I think part of the problem is that customers are often embarrassed to let on that they are inexperienced or worse maybe are the guys who know some guns but are embarrassed to acknowledge that they don’t know everything about every gun. So the customer tries to act like they know more than they do. I think it might be difficult at times for the employee to gauge the customer and adopt a suitable sales behavior in such cases. I personally try and make it as easy as I can - e.g. “I’ve already got a couple of 9mms but I’ve never handled this one here before, can you tell me what you know about it?”
@@jefflebowski3784 That would be fair. I definitely made no attempt to cover up my "newb-ness". Honestly the younger the employee is, the friendlier they were! Usually the worst experiences I had were the older folks that looked retired but figured they'd sell some guns on the side. lol
Got a buddy who works at a sportman's. Some dude from germany came in and was in the firearm section n told him n the other employees " you should not be able to sell these weapons!" They ended up kickin him out. This is in PA
“You Ain’t in Germany Buddy, you’re in a country that acknowledges (for the most part) that it’s citizens have the right to keep and bear arms to be used against enemies foreign or domestic.”
@@ADRay1999 at that sportmans they got the 2a written huge on the wall. He said he pointed to it and said thats why. Bless sportsmans for being a big box store and staying true. For now anyway
@@adub1300 all the LGS literally charge 7x (and take at least a week longer) vs what the pawnshop i use to do online transfers charges me. Other than clueless FUDDs idk how the gun stores even stay in business.
Nothing worse in a gun shop than a sales person that makes you feel like you're bothering them. like leaving money on the table because you can't get your face out of your phone.
I had an accident at work today and got taken to the ER. While waiting the obligatory hour to be seen. I noticed a man wearing a black T-shirt with a white state of Texas and A R 15 on the front. Ni mentioned to him *nice shirt. Colion Noir??* He laugh and I instantly knew he was a good guy
@@mjay6245yea I live in a decent so cal suburb and went in the late evening. I didn't see a doctor for several hours. I felt better and checked myself out! Lol
Fortunately, every employee at the first gun store I walked into, were all excellent at teaching and helping the customer. They were very patient, and answered any and all questions that I asked. Great employees make great businesses.
My wife wanted a handgun for ccw. She hated recoil and didn't like racking the slide on a semi auto. I showed her a picture of a Ruger LCR in 22 lr. She loved it so I gave her the money and she bought one. She became very proficient with it. We both knew a 22 lr isn't the best carry caliber but 8 hot 22's can absolutely change a bad guys mind. That and they're cheap to practice with.
I’ve changed my mind on a .22 lr for a defense pistol here recently. Watched some ballistics tests on some of the hot shooters like federal punch and CCI stingers. I sure wouldn’t want to be hit by them. I have a Walther P22 and when I put the hot rounds through it you can definitely tell the difference. That LCR you chose is definitely a nice little pistol.
I love my Kel-Tec PMR 30. Light weight, 30 round magazine. I normally carry the G19x, but sometimes, I just want something light and I'm not anywhere a four-legged varmint is a threat.
I used to do business with a guy who was a former Chicagk cop. He always told me most people got killed with a .22. I think his info might be out of date now but it does speak to the underrated danger of a .22
The only type of store that can actively hate their customer base. There is nothing worse than going to a gun store where they look down on you for being uninformed. Too many gun stores are this way. A lot of missed opportunities, aren't you paid to give a knowledgeable opinion, no matter how many times you have to tell it.
Unfortunately I wasnt able to walk the woods with a firearm legally in Missouri before 11yrs old ( min hunter Ed age)....as soon as 1998 came and I turned 11 I was truly free. Pellet guns got me through til I was 9 then I wanted a 75$ bolt action Steven's 20ga from a local pawn shop...my mom said if I can get the money she'll buy it. Sold the most candy out of my grade at school and won 100$. Gave it to my mom and got my first gun and haven't looked back. (No male figure to teach me anything either at first....4 years later my mom married a master gunsmith! 😅😅😅😅 I'm forever grateful to that man, may he rest in peace!
This is why I like smaller mom and pop gun stores here where I live in Oklahoma. Down to earth people open to any question, don’t treat you like a piece of dirt when you enter and don’t pressure you into buying anything or act like your taking up too much of their time
Same here. Luckily, I have the best mom and pop gun store in NW Oklahoma in my town. The owner is always available to answer questions, whether you're buying or not. Prices are great, ammo is always in stock, and nobody bothers you unless you ask for help. They have an on-site range that they will let you shoot the gun you're interested in so you know exactly what you're getting. I stay completely away from big box stores for my guns and ammo.
It’s the oposite near me. Mom and pop gun stores have the worst service and treat you like you are beneath them. Meanwhile my experience with big box stores has been nothing but great. They even go beyond normal good customer service.
I have worse luck in the small stores. I find too often. The mom and Pop act like they are my mom and dad and I’m their little kid…. I like the big store is better or is even online is better
As a previous cabela's employee, avoid that store. They literally only care about those stupid credit cards. I could've sold every gun behind the counter in a day, but if i didn't get someone to sign up for a credit card; i failed. One of the club managers came up to me and was trying to get everyone fired up to sign people up for a credit card and she was like "alright Derek, how many are you gonna get today?" "Probably none because i don't care about them." Had a talking to from the general manager after that. I quit a week later.
Prior to cabelas being bought out by bass pro, the cabelas in Hammond Indiana was one of the best places for guns and reloading supplies ( on a big box level) store I personally have ever experienced, the employees were top notch, while they still had a slight push for their credit card stuff it wasn't primary, and prices were decent. Thankfully some of the original ( to me that is) employees are still there, however they are not as happy and the credit card side sucks ( long story to explain) as well as merchandise gone to hell. ( another long story) I see what you are saying and agree with you quitting. The worst thing to happen to Cabelas was being bought out and forced to change products and how employees deal with customers in my opinion you did the correct thing quitting, the stores loss of what used to be at least in my experience their typical excellent and happy employee. The remaining excellent employees say it's still all good but the look of contentment and happiness in their eyes is not what it was from before the takeover.
Walmart's the same way about the credit cards. And people at the checkout are looking to scan their items and leave. They don't want to be pitched on getting a CC they can't afford or don't need.
I brought a 1972 colt cobra .38 spl excellent condition into cabela's gun vault thinking of maybe selling it to them. get some $$ for a new AR. It was 3rd yr. of obama. dude pulled out a 2 yr old gun almanac and tried to appraise it at that book value, while practically begging me to sell it to him personally. 😅 I still have that little piece.
As I read a lot of the comments on this video I am dismayed by how often gun shoppers have a bad experience when they enter a gun store. I used to be a Sporting Goods Manager for Kmart (back in the gold old days before Wal-Mart took over the world), and I sold many a firearm during my tenure there. I made sure that my employees treated our customers well... the way we would want to be treated in a retail store. Yes, we occasionally had someone having a bad day come in, but most of our customers were nice folks. A smile and a friendly attitude go a long way-- especially when you have a novice/beginner customer in front of you. Answering questions without embarrassing the customer is a good way to keep a customer for a long time. Sometimes you would have to put up with a know-it-all who just wants to show off, but it was funny how often your regular customers would shut those folks down-- especially when it was one of my female associates at the counter!
I was in the market for an FN M4 clone. When to a big box store that starts with C. Now they were busy but when you hang around that end of the counter for 20 minutes and none of the clerks give you the time of day, well, my money and I left. I'd emailed a shop who is an FN dealer near my work but they weren't in until Tuesday AM. He let me know he could get them and at a bit under retail. I don't go anywhere else now.
The silent clerk: When I bought an AR, I got one with a shorter barrel, and a brace. Clerk didn't say anything about it. I mentioned the brace on the end, how I didn't like it. He continued to say nothing. I know all the laws now, but with a gun like that, you should explain the history behind the braced AR pistol and that the ATF is constantly trying to make them disappear, etc. so that people know. I just thought I was buying a short AR. That would be good info, probably necessary, so I don't accidentally put a different stock on it right after purchasing.
The people who are willing to throw their rights away is what is worst. A man in a gun store was talking about, why would you need an AR with more than 10 rounds and was too comfortable talking about how no one else should either.
I happen to work in a shop that started off by selling Old West style firearms... levers, single actions... that kinda thing. So we have more than any other shop in the valley. We're a fudd magnet because of it, but I try not to let it bug me. I'm happy to sell anything anybody can want. And I try my best to be informative when it comes to the old west and new west... *But Holy Fuuuu
@@rdmiller901 I actually stopped going into one of the lgs in my town, the dude would literally stand behind me bent looking over my shoulder like he thought I was gonna load the gun and rob the place or something.
Today I purchased a shotgun at Academy Sports and outdoors in Portland Texas. The young lady that hand led the transaction was fantastic. She has an in depth knowledge of firearms in general an specifically shotguns. She told me about her upcoming hunting trip to Alaska. Point is it is so refreshing to have a salesperson who knows the product and are personable with their customer..
I bought my first one a few days back. My husband is a retired Army officer so he taught me to shoot, but his firearm is too hard for me to rack. The first store clerk showed me a Smith and Wesson that I liked, but recommended I check another store for a model with the EZ feature. I did and ended up with a model I feel super comfortable with, the Smith and Wesson M&P Shield 380. I appreciate that the store clerk helped me find what was best for me, regardless of getting a commission or not for the sale.
I've seen clerk's actions throw customers into a rage multiple times; Ones who wouldn't read the forms to customers Expecting them to use a computer Expecting them to fill out any forms at all Joking about how it "wasn't like buying a book or vegetable" Saying "we'll call you when we see something," after the customer calls hourly Not telling the customer what country they're a citizen of Not letting wives fill out forms for their husbands Won't let people who answer "yes" to disqualifying questions buy guns Informing customers they were denied Not selling guns to homeless people Not selling guns to people when they're clearly under the influence Not letting kids handle handguns Expecting parents to supervise their children Refusing to sell a gun to a man because only his "uncle" handled it and gave him his debit card to use, the "uncle" was very upset about it It's almost like the industry is strictly regulated. I've used several gun shops, the worst experience I had as a customer was not being offered a bag.
@@behindthescenesphotos5133 That's great you've had good experiences, that's how it should be. Unfortunately by the comments on this video, many more have had the opposite experience and I understand there may be a fair share that are the types that do the things you're talking about and getting upset about it but it's not going to be everyone. I've been looked down upon by gun store clerks because of how I looked apparently, because I didn't even get a chance to say anything before I was given attitude and treated poorly. Every place is different and I wish we had more stores with gun shops that treated people fairly like the ones in your area.
The folks at my local FFL, who I've been dealing witj since I 1st started to purchase firearms, are some of the most professional, courteous, informative, and passionate group that I've ever had the pleasure of doing business with. Always happy to have your business no matter how big or small the transaction, always willing to help you find what you need, and always being professional no matter how busy they get. I've gone to other places and it's like night and day. Some places need to take notes.
@@MonkeyFreeZone I can't comprehend it whatsoever. I enjoy talking about firearms especially with people who are genuinely interested in what I have to say or if I have any advice to offer. I'll just keep spending my money with people who actually appreciate the business.
Customers that drive me nuts that I observe while waiting to purchase… one of the top is a guy shopping for his girl without her. I have found handguns I just love until I feel how it fits in my hand. Next is the guy that tells other customers what they don’t want. I like the conversation with some people at the counter. I like to hear what they liked or didn’t like. It’s a little bit of a research thing. But don’t tell me what I do and don’t want. The counter person that drives me nuts is the person that has good resources on certain firearms but don’t bring them in to the conversation. Instead they steer someone away from something because they heard something but admit they don’t know how true it is. Also the counter person that doesn’t find out what type of use you intend for the firearm. I once watched a lady being shown a bunch a $700+ handguns. They ran the whole range of types. Then it came out… she was just looking for a plinking BB gun. 🤷
As someone that works in a gun store, I try to be as honest as possible. Corporate wants us to push sales, but I’d rather someone do their research before they spend $400-$1k+ dollars. Asking questions like “How do you plan on carrying it?”, “what type of clothing do you tend to wear?”, “Do you travel often?”, “What’s your budget?”, and “What have you shot before?” They often ask what I carry (Glock 21 Gen 5 .45 ACP with suppressor height sights and a 507c red dot optic), because they think that the guy behind the counter automatically knows everything about guns. I often say (after giving them information) “Never trust a salesman, always do your own research.” That often makes customers feel comfortable with me, because they know I’m not just trying to sell them something. I never push one caliber, because that is different with different people. My sales would often be the highest in the store and I’d get repeated customers saying “I want to buy from you, because you’re actually honest.” Yes, I prefer .45 ACP handguns, but no round is perfect.
What a great guy! Colion you nailed this podcast! I feel like you made us feel like Cody is a good friend now. It made me feel like Let's go shoot and come back to the house and grill out and have some beers. What a cool guy! He is straight up and no bs/ ego . Stright up guy. I live in SC and he made me feel like damn I need to go to his shop. Too bad it so far away but if I visit Texas I definitely got to stop in. Thank you CN for you hard work for the 2a community! What a good video!
Worked at a gun shop for years. “If I had a nickel for every time someone asked me “What gun should I get?” I’d have to ask a LOT of questions before and invariably they’d be confused/upset when we were done and I didn’t recommend the gun their gun owning friend told them they should get. Also had to deal with customers who were sold a gun from another shop that they shouldn’t have been sold due to their physical limitations / infirmities or size or inexperience…etc. Question #1 would be “What do you intend to use this gun for? Is it to shoot bullseye competition? To shoot sporting clays, skeet..? To carry for self defense? To have in the home for self defense…?” Then I’d ask about their experience level.
Or they buy online, after all that personalized service, get you to do the transfer, and in the end, realize they paid the same if not a few dollars more.
Had a lady come in recently looking for a gun. Clearly new gun owner, nothing wrong with that, so I asked her what she planned to use it for. She indignantly replied "For my own personal protection." As if there aren't countless other perfectly legal reasons why someone might want a gun. Even personal protection has more than one potential set of needs a gun could fill. She then went on about how she used to concealed carry all the time and she went to classes and all that. Seeing how she held a gun, if she went a class, she needs a refund, because she was doing the stereotypical "woman who is terrified of guns and thinks they're going to go nuclear at any moment" grip. After all this, showing her a Sig P320, a Glock 19, a Walther PDP, she says her budget is $300. She ended up fixating on an FMK which we had only ordered in the store out of curiosity and it turned out to be one of the worst guns I've ever handled. I don't particularly like Taurus, but a G2C or G3C would be an objectively better gun in every way and you'd save about $10
@@Buletspunge555even after you told them they’ll pay more in taxes and shipping, they still go online. Then, 12 hours after they made the order, they’re calling you with, “When will my order arrive?” When it does arrive, the delivery guy hasn’t even left the parking lot when the customer walks in, all hyped up, demanding to get their purchase. Like he was sitting in the parking lot, waiting for FedEx to arrive. I understand those who don’t purchase online won’t get the process but the impatience needs to be checked.
As someone who has been a rescue Scuba diver for over 30 years I can say that a dive shop can be just as intimidating. A new diver's life is at stake and the last thing you want is some dive shop worker just going through the motions. I've often helped people who had questions when I felt the answer from the dive store was less than valuable.
I have a bud who does the cleaning for boats and yachts so he needs the scuba gear. He's a veteran now. But before when he was new, he's been to 3 stores, and they treated him badly. and this is when he did his research! He didnt just go into those stores dumb and blind. Of course, you learn thru life. He remembered those stores & if someone asked if those 3 stores are OK, he tells his story unfiltered.
Man, Im so impressed with how Cody speaks. This guy knows a ton and I could listen to him all day... It's so interesting to watch someone amazing like Colion talk with someone who is on such a level. The pace is just somehow different.... Thanks Colion for this content!
My first gun was a Shield Plus and good lord was it like pulling teeth with five different bubba dumps saying how I’d never shoot it, how it would kick too much, and how I’d never train with it. . . Been my EDC since it launched and I’ve converted six people to EDCing it.
Great discussion! I worked at a retail gun shop and I could definitely relate to everything that was said here in this video. I tried to never steer anyone away from something they came in to buy. But then, as my experience and knowledge grew, I tried to direct them (the buyers) with their best interests in mind. A training class was always recommended for first time buyers.
I worked at “Turners Outdoorsman” In California, So many snobby customers and gun clerks, It’s fucking Los Angeles, No one knows shit about guns unless you are into it heavy, the gun clerks(Fellow employees), act like you’re stupid for not knowing every law, I took time at my job to explain weapons and the laws and why the Federal government outlaws certain things, My manager would get pissed because I was taking longer for each customer, but I had people come in and ask for me and advice from me, Over other clerks, I since quit that job And my manager didn’t even say thanks or bye or anything when I left, Total prick. But I’m always looking for jobs with firearms but in Cali it’s hard to come across shops that are close to one another. *In short, Clerks are Dicks a lot of time, And you’ll get occasional clerks who actually care*
Been in that same situation. I literally made a 7K dollar sale, a high dollar AR, Sig Rattler, and a really nice Kimber 1911 all together in one bundle . I was the new guy still with being there maybe 2 months. I was getting eyed by all the other guys and they’d be rubbernecking as they walked by. After that things seemed different towards me and not in the greatest way. Didn’t get a good job or way to go. I got let go a couple weeks after that too. Like you I got not even a handshake or a thanks for working with us. I felt a lot of jealousy and we weren’t even getting commission, that $10 an hr wasn’t worth any of the BS, some people out there make more at McDonald’s!
@@dannysllrs bro if could Like this 100 times I would, Those Daniel defense ARs are so expensive and no commission, I sold a nice Daniel defense rifle, AND a Anaconda 44.Mag, and the disrespect I get from my boss who never even said thanks, like what a fucking asshole, so I feel you brother.
Had a buddy who was speaking with the owner. He maintained the view the gun counter guys were happy to get paid for doing their hobby. But yes, every Turners I went to had a level of smugness.
I bought my first gun, a S&W model 19 .357, in 1977. I carried that gun from that time during my entire career in LE. In 2012, when I was the last person carrying a wheel gun in my department, I caved and bought an auto. I am DEFINITELY not a Glock guy. A friend of mine who was a collector, asked me if I wanted to fam fire a small collection of autos. I fired a Glock (ugh), Taurus, S&W, colt, Beretta, and charter arms but I liked the S&W the best. I then purchased a S&W m&p 40 and carried it up until retirement(2020) and I still carry it to this day. I was lucky to have a friend with a collection of small arms so I could determine which one fit my hand and was a pleasure to practice with. I know not all of us have such a friend but at some ranges you can rent guns and test them that way. Love your channel, Colion and keep up the good work. Keep your head on a swivel, watch your six and keep your powder dry.
Great point: before I purchased my first pistol, I spent multiple times at a range that had a wide variety of rentals and allows you to try them all for a $15 rental fee and purchasing ammo from them at a fair price. I remember being amazed at the differences in just the triggers across similar offerings from different manufacturers (and that is only one factor to evaluate). Thanks for your service, Dan Miller - glad you came out the other side of LE on the right side of the grass.
Agree so so many of the comments about gun store employees. They are a huge barrier to a lot of people learning basic, helpful information about firearms. When you shame someone for simply asking questions it shuts them down pretty quickly. I’m a pretty chill guy but I feel a deep urge to show them an alternate universe due to their attitudes. I go out of my way to a different gun store now simply for that reason. One of the employees at the gun store near me mad dogs everyone that comes in and after feeling like I need to keep that guy in my sights the entire time because of his energy I just left and never went back. I’ve had that experience at 3 gun stores here in Phx, but found one where the guys are actually cool.
It’s interesting how Colin brings up the 1911 for an example. It instantly reminded me of how I introduced a very close female friend to fire arms I had a CZ SP01 9mm and a 1911 TRP Tac in .45. After teaching her range safety how to aim the cease-fire call outs from the RO’s and what to do. We went to the range and she was afraid of the 1911 so I let her try the CZ. (Keep in mind the CZ is my factory comp gun and my 1911 is my boojee pew pew). She didn’t seem to be enjoying the CZ so we moved the the 1911 I took a few shots she warmed up to wanting to shoot it so I cleared stepped back. I was so proud of her she just picked it up and went to town and she had huge smile from ear to ear on her face. She shows clear puts the 1911 down and tells me how smooth it felt and that the kick soft compared to the CZ. Btw she is like 5’2 and barely 95lbs it was hilarious the 1911 looked like a giant cannon in her hands and she handled it perfectly. The RO gave me a look and said “I don’t think you’re getting that back.” 100 sounds later and like 15 targets she got hungry and asked if we could come back after we ate. The RO died of laughter and said “Now look what you’ve created.” A couple months later she got the same 1911 TRP and put all the fun bits I added to mine. One of the best memories I carry introducing a noobie to the community. She’s long since moved but last I checked she has a pretty sweet collection and now does Steel USPSA etc.
I moved from steel pistols to polymer pistols years ago. Now over the last years or so I'v been moving back into all steel pistols (1911/2011). There is just something about handling a single action steel pistol that feels right for me. It's definitely a personal choice and I don't believe there is any one size fits all choice. Great video Colion.
my first gun was a 1911 .45. i've always had a spot in my soul for a 1911 not only for the romance of it, but for the take down and clean up. i remember when i bought mine, of course CA and it's stupid 10 day waiting period, i went to the back where the range is and they had a rental of the same one i just bought. of course, i picked it and got a hundred rounds. i remember thinking, "man, i hope i don't hate this gun." i was pretty nervous about shooting it for the first time, but i stowed that shit and had a great time shooting it. the kick, the feel, the sound, i was in love with the gun and was that much more excited when i was able to go pick it up. it was around the start of the rona, so i had to wait i think 19 days. when i took it home, i was more excited about finally taking down a 1911 and cleaning it than i was about actually owning it lol i must have taken it down and put it back together 20 times before i finally took it to the range to get the break in started.
I was in retail 30 years ago and had a customer pet peeve list. After a while I realized I didn't have the right temperament for customer service and went into construction. I was much happier.
I’m brand new to the scene and was very intimidated my first time in-big burly dudes with beards, tats and whatever. That dude just sold me an expensive pistol because he new I didn’t no shit. Second time in, another dude greeted me, shook my hand and walked me through the whole thing.
We got stores that do that with ammo too. $10 dollars a box of 223, $15 at the gouging store. The factories and middle men are only a dollar difference.
Been a gun guy for many years and have gone to many gun shows and been in many gun shops. Been in shops where the counter guys actively ignore you or give you the hard eye and ignore you! A lot of gun stores feel hostile as you walk in. Recently that has been changing. We have had 3 new gun stores/ ranges open in my area in the last couple of years! The people that they are hiring are friendly and helpful. It's almost strange being cheerfully greeted as you walk in the door! The staff are helpful and pleasant! The only reason to buy guns from local brick and mortar stores is customer service and a moderate price difference! If the store doesn't offer those 2 things. They don't deserve my money!
The two closest gun stores around me are VERY different. One checks your ID at the door and the manager was very unfriendly to people asking questions. He clearly wants you to come in knowing exactly what you want. The other is very friendly towards new gun buyers and walks through different types of guns and only asks to see ID if you want to pick them up or to buy. This is Illinois, so you have to have a FOID
I went in to look at a Taurus 24/7 and was showed a sig sauer ultra compact 1911 45acp. Make a story short the 1911 was my first gun, best thing I ever did! I have about 20 handguns and my first 1911 is still my edc and favorite gun!
It is so hard to keep good people behind the gun counter. I have been watching the people come and go at my range/gun store. It must be really challenging for management to keep people.
When you said at the end, 'I mean what I say" got to me? I'm from Nebraska. I lived in Houston 12 years. The most impressive thing about Texans, is they say what they mean and mean what they say. Respect to you. Good Luck and God Bless.
This was great. Have this guy back on again someday. I know a little about firearms but in no way an expert. I'm probably one of those customers that asks dumb questions but if you don't know you don't know. I'm thinking about buying my first suppressor. I have no idea how the process works. Fortunately my local gun store has great people working there.
Cody is such a great sales associate! Ray's is lucky to have him! He has sold me several 22 rifles over the years (TacSol, Ruger, Henry) and even if it's been a while since I was in last, he ALWAYS remembers me and asks me if I'm in to look at another 22! Keep up the great work!
From reading the comments I realize I am really blessed with the local hardware store here, that also sells guns. I have dealt with nearly seven different people there, and they have all been great.
Best first step as a firearms salesperson is the initial greeting and handshake. Not only is a handshake a nice greeting, it can teach you a lot about the customer. Do they have a firm grip, sweaty palms, how big are their hands, and confidence. Then the next steps are asking the right questions then listening to what they say. Then figure out their budget. All of that to find out the right match for them. You wouldn't show a small frame woman a desert eagle. But have sold a woman a Thompson. Getting a good base of reference for what the customer wants, needs and can afford. I have sold lots of firearms and my customers enjoyed their purchase. And yes sometimes you can get someone into a gateway firearm lol. That bone stock M4 turns into many upgrades and more AR's
05:35 ... Not quite sure what you are going for regarding small revolvers, but my 74 year-old mother (who has her CCW) has arthritis in her hands. She cannot rack a slide of anything larger than a .22 pistol. She can, however handle the double-action trigger of a Lady Smith or similar .38 Special revolver. Not a +P or .357, she can only handle a .38 Special or lower. She did buy a .380 Sig Sauer P365-380. She bought it because her younger sister had carried one for over a year and recommended it to my mom. That pistol was carried to the range and Mom never fired it after that day, went back to carrying her little S&W .38 Special. The way she sees it, proficiently using a .38 revolver is better than no firearm because you cannot operate that weapon. Please do not try to oversell to a bigger gun because of what ballistics say. A .357 is clearly more effective over a .38 Special, but if a person cannot utilize a heavier .357, it might as well be a brick.
I have issues with the guys who come into the store and want to see every single gun in the store, then act like they know everything about every gun they touch. I know some, not near enough. There are guys out there who have forgotten more than I have ever known, I listen, then I ask questions, then I do my research.
And those same guys never buy anything, not even ammo. They'll nitpick everything, beat you down, and never even buy anything. I had a guy recently come back 2 weeks later just to prove me wrong about the velocity of a box of .22 LR. I was off by 40 fps, which can easily be the difference from one round to the next
The ones that will pass their “expertise” to every other customer in the store without being asked. Normally it’s all incorrect bs or personal opinions of brands and not the actual quality of the firearms. They’ll also always mention they want to check with their gun guy” who was in the military and clearly didn’t use firearms or a cop who just says get a glock.
Absolutely! For sure don't trust the guy that's been in the game longer than you have been alive; fought in two wars and raised a family. Good power move.
@minuteman2547 What kind of stupid comment is this? Fudds come in all ages, shapes and sizes. Do you even know what a fudd is? More accurately spelled FUD - Fear, Uncertainty, Doubt. Anyone from any age group or walk of life can be a FUD. I would submit to you that anyone who suggests blindly trusting someone old on firearm related topics just because they’re old is probably pretty ignorant themselves. There are PLENTY of old timers who have little or no real firearms knowledge or experience, but THINK they do, but in reality have no business trying to tell others anything about guns.
I really relate to the frustration with helping people in person just to have them immediately go buy it online. I'm in retail and I can't tell you how many times I really put effort and time into understanding the customer and what works best for them (and not just up selling), and finally come to a decision just for them to say "Ok thanks, I bet it's cheaper on Amazon, let's go home and order it from there". That in person service will eventually disappear with people doing that. Plus it makes people like me eventually not wanting to put tons of effort into helping customers. It makes me want to say "do you know what you want?" and if they don't, come back when they do.
It's interesting; I've done a lot of training, been through some guns, shot some other stuff. On the hand, I've been a photographer for over 30 years, been through a lot more camera gear than I have firearms and shooting gear, and what you talk about in firearm progression from first gun to current gun seems to be the same path when I introduce people into real photography, and how I see equipment choices change after they take some real photography classes from true experts in the field.
Colion this was a great podcast. Im fortunate to have found a LGS that is very friendly, helpful, and supportive when i or others shop there. Its the only place i shop for years.
Guessing you don’t have much experience with firearms yet then. There are plenty of garbage/junk firearms out there. Bryco/Jennings was making horrendously low quality junk pistols in the ‘70s and 80s. Cast zinc slides, blowback actions, shoot horribly and cracked slides all the time, and were just terrible to shoot. As just one example, of many many others. They were the precursor to the Hi-Points, only even much worse quality. At least Hi-Points don’t typically crack slides left and right, though they are essentially an ever so slightly more refined version of the same Saturday night special concept.
I've had bad experiences with store clerks and good experiences as well. Some dismiss you immediately if you have any differing opinions. Some are open to conversation and are really helpful.
@@andrewvachon1943what a terrible opinion. Having shot many pistols from 22lr to 45 in polymer and steel frames I can confidently say my Bul Armory 1911 is the finest pist0l I own and a dream to sho0t. That has also been the opinion of the many new sho0ters I have taken to the range after trying all my other pist0ls.
I started my youngest daughter out with a S&W model 17, .22 cal revolver at the age of 12, simply so she could become comfortable and confident shooting and learning basic safety. Within a few months she was shooting my model 10, .38 and shortly thereafter my model 66, 357 mag with full loads. By the time she was 14, she was shooting my 1911, .45 acp and was humiliating grown men at the range. From day one she was taught to draw and fire verses pointing at a target for several seconds waiting for the sweet spot. I understand that a lot of people don’t have the access or ability to crawl before they walk as she did, but having too much gun at the onset can put people off of shooting sports. What someone buys as their first gun should be viewed as just that, their first gun.
Sounds like improper maintenance. There is no reason a stock Glock properly maintained would have an issue with the striker. If it’s an improper maintenance thing, then it could happen with any gun of any type.
@@hueco5002 The Hammer even poorly maintained is simple, clear the jam and keep firing, but if that internal firing pin locks up... in the middle of a firefight... you are a dead man. I will stick with my USP.
@@Mr.Constitutionalist427 to each there own my dude. I’m personally a fan of DA/SA’s for the ability to strike the same round twice in case of a bad primer. Just pointing out that there should be no reason for a striker to get hung up outside of improper maintenance. My first thought to your post was: dummy must have done a full strip and improperly reinstalled the spring cups or did some trigger mods to the cruciform (not advised if you don’t know jack about Glock).
Never even hear of a striker jamming in the striker channel, let alone it taking MINUTES to take a Glock slide off and pop the striker out! And what could even get in the striker channel that could jam it? The only thing I could fathom would be an idiot putting oil down in and then maybe it eventually clog up with dirt or carbon, maybe???
I’m a Marine, we were the first female platoon to drill with rifles and the first platoon make or female to carry the M-16A2. I fell in love instantly. Handguns came later. My first was something the hubby picked out to be a CCW bc he liked it, a very pretty compact .380, I liked it fine, I love that I can hide it easily and it still packs a punch. Then I got my first 1911, a .45 no less. And I fell in love with handguns. Kinda like eyelashes on a hog I guess if you aren’t a 1911 fan. But for whatever reason, I do really well with them and like shooting them. (No name dropping on guns since everyone has faves/hates and loves to troll). 😂 That said, I hate going to gun stores. There are clerks that don’t want to be there, that want to tell me what I should buy instead of listening to me, that think I’m stupid because I don’t know as much about guns as they do, and because they are just like that guy that thinks he’s better than everyone because in this one little niche of the world they might know more about something than you do and flaunt it like it’s his precious. So I’m immediately uncomfortable. This forces me to go look, pick out options, do research at home, go hold it in my hand or check it out at a local range and then decide if I want to buy it on my terms. 😂😅😊 Like that works, “I’ll hold that one for a minute…” 20 seconds later…. “I’ll take it.”
Can very much attest to the "where the hell is this coming from?" comment from Colion. I once had a guy come in to my shop and swear up and down that a High Point was the best gun, though he'd never held one in his life. I let him hold him the high point and his opinion very quickly changed.
Our store owners were very respectful. I made my wife get a rifle and a pistol she was familiar with firearms. The owner showed her everything and eventually settled on a pair. I love these guys.
As a former gun store owner I can say this is the type of guy I would hire. He gets it. You have to be creative with your answers to customers, while still helping and being informative, without offending.
Reading the comment section about the can’t stands is the main reason I try to avoid gun stores altogether and starting building out my own firearms (rifles and pistols) to avoid the smug, uptight and self righteous “I am better than you” attitudes of gun store clerks who think they are above you just because they sell firearms. If I have to order an item online required to use an FFL or a part I can’t find online; I just walk in, pay for it, and leave with minimal interaction. I know independent gunsmiths who actually started their own business of just repairing, fabricating and working on guns from having to work inside gun stores and they are they only ones I do business with.
I've been an NRA counselor/instructor for 18yrs and a Life Member USPSA competitor for 16. I'm a female 4'10". So imagine when I go to a gun counter. Sigh. It's a freaking nightmare. I've taught at an LE academy and as a contractor in combat handgun for the Army. Sometimes I'll run into someone from an agency that I've trained with and they roll their eyes at how I'm treated at the counter. It's entertaining really.
I dont shop at one of my local gun stores, because they did not remove the covid barriers, even in 2024 and yelling to the employees on other side to ask questions that they cant hear ya on, got ridiculous, so I walked out never to go back. Maybe owner will see my post on your channel and take a hint. 😆
I had an online mailing list for several years. I called it "Household Gunowner's Digest". I had a decent subscriber count, given it was just an email list. But I could take a printout of an issue and take it with me to the range, and I convinced them to comp a rental for a gun or three, so I could review them. They did this for me with no hard sell at all. I gave them a shout out for their trouble. I also had no problem paying my range fee, it was just the rental I wanted comped. But they would give you a few targets and a box of ammo to try the gun. I'd accept that eagerly. I bought any more ammo or targets I used. This was grist for the review mill, and I got a lot of content that way. One review I did was how those tiny light alloy frame revolvers, and a couple of higher caliber mouse guns, actually shoot. I determined that almost all of them, mostly .38 spl or .357 mag, had really low mass, with aluminum, magnesium, or scandium frames, that did NOTHING to soak up any of the recoil. I'd shoot a dozen rounds, and my whole arm would hurt. A new shooter, especially a woman, would fire the thing once and would never fire it again, and if they did, they'd have a nearly insurmountable flinch problem. Because the gun hurt to fire. I made a comparison with an old S&W .38 with a 5" pencil barrel. It had enough mass, being all steel, that the recoil wasn't that uncomfortable. (I used that gun to teach for a long time. Nobody had any recoil issues with that gun. But I verified all of my claims by shooting the guns, that I got to shoot with free rentals. Because of my newsletter, I got to gather valuable data for cheap.
It’s so stupid that you had to cut out the name of the gun store every time he mentioned it, RUclips is so lame when it comes to their idiotic policies…
I lived in the country in Texas on a farm. My friends and I were allowed to go as far as the stock tank with our 410 shotguns dove and rabbit hunting. We were not allowed to use any 22 or rifled guns until we were older the farmers realized that they would go to far and could hurt cattle. I have had a love of guns and hunting since.
@joshbixby7265 This is 100% truth. The only people who claim they love Dallas are those who have never lived anywhere else and simply don’t know any better. Dallas is NOT Texas. It’s California, except a lot hotter and more humid, zero scenery and rapidly moving further left.
Interesting you mentioned the 642, after having several mod 85s with hammers chew up my belly, I ended up with a 642. I agree that it would possibly start a bad relationship with a younger, less experienced, and possibly female shooter. The weight and size makes it a really compact sys compliance firearm for those with experience.
I met Colion at a gun shop once. He's what you see in the videos. A super cool guy. He's considerably bigger than I thought he was. I thought he was a smaller but muscular dude. He's a bigger muscular dude. Also he was in there checking out guns like he said he does. I've met a few celebrities. Luckily they've all been good experiences. But Colion would be at the top and the only RUclips one I've run into.
I'm the guy if I'm with friends, I just tell em to try everything fuck it were not in a rush lol. I also say don't be so brand loyal there's so much out there don't cheat yourself. Somebody might make something that just hits the sweet spot better. My wife was a glock girl never wanted to see anything else till she opened up some and found some great options
Canik is that gun. I'm an M&P fan, but, my Lord, Canik pistols nowadays are sweet. People will claim they suck, but when they shoot one, they see whats up. (Exclude the MC9 and very early models, I will admit those arent dependable for carry)
Can absolutely confirm Canik makes LEGIT pistols. I carry a TP9DA as my primary. I have a couple other Caniks as well. GREAT guns, full stop. Then when you factor price in comparison to the competition, they’re damn near miraculous.
@jameskirk3 yeah exactly lol I want to try em all. All of these manufacturers out here hell why limit yourself. I put my glock aside for a czp10f, I have a few handguns but the cz fits so nice much better than the glock. I also have the m&p I carry too
I tried to make sure when I went into a gun store for the first time a month ago to just let the person behind the counter guide me. I let them know size wise about what I was looking for just based on some brief research but said I was open. And I let them take me around and explain various things. I was just nervous because I didn't know how it would go. And I came out of it very happy. They were extremely friendly and offered me A LOT of great information and suggestions. Now after following their advice and other's in that industries advice I'm close to my first purchase. I'm excited, and a bit nervous. But I know the nervousness will pass with training.
@@miaskI stopped asking questions when I asked the "expert" who ran the local gun store why he tried to sell me powder that wasn't correct for my colt navy, he tried to sell me rifle granulated powder and told me it was 100% for pistols. So I told him it wont shoot that powder, so he then told me "it's not the powder, your gun isn't shooting because it doesn't have a firing pin"... Really? A firing pin on a black powder piece? And the guy claims to be an expert on all things shooty... So I loaded a chamber with a round ball and 25 grains of that totally for pistols blackhorn powder and put a cap on the nipple and dragged him into the indoor range discharged it at the target, then put a second cap on that same nipple and repeated, 6 times I did this, then asked him "If it's no firing pin that is the problem, explain why the caps all detonated as intended but the charge failed to ignight?"
I cant stand gun store owners who act like im a pesant because they want a down payment to hold the SIG MCX Spear, left and went to another one that let me hold it and see if i liked it
That's wild. The shop I use let me handle a brand new Colt Python with no issues. $1400+ revolver, and they didn't even flinch. They had a Wilson Combat 1911 as well and were cool and let me hold it to check it out. Never crossed my mind not to ask, lol. Got them a sale.
You need to do a video on “The type of gun store employees I can’t stand” instead and tag those stores so us enthusiasts can only go those as a last resort. That being said, I do appreciate these type of videos due to the fact they help the newbie’s. Great job brother and keep up the great videos!
I can't stand the gun store workers that act like they're doing the world a favor by showing up for work and taking your money
this!
Yup… i’ve never hated a customer that spent money 😁
Fuck ain’t that the truth, sell me what I need, not what I want ❤
Gun shop employees are some of the nastiest, most arrogant people i've encountered.
What gun stores y'all go to. Every gun store I been to in my city are hella happy to have me walk in even If I don't end up buying
I'm an Army veteran with nothing to prove and I hate gun store employees that come off with the smug, tough guy act. I just want to tell them, "Lighten up, Francis." 😉
😂😂😂😂 Good ish💪🏼💯✌🏼
Stripes😂
I once new a former Army Ranger. I was at a gun show with him once he didn't know the civilian market well, but he had nothing to prove so it was kind of amusing to see him unfazed by the obnoxious tacti-cool guys working the booths treating him like a total n00b.
As a vet myself I find fellow vets, although rarer, to be some of the worst in that aspect though.... nothing worse than a MP who's got it stuck in his or her head since they did MOUT training and raided a few barracks rooms/bases houses ....they're BASICALLY the same as a CAG/DEVGRU operator and thus know everything and everyone else is dumb. Again, they aren't common but I've bumped into a few and it's so cringe it gives me 2nd hand embarrassment.
💯 agree brother, like when they try to tell me that 7.62x39 can penetrate better than a 5.56x45... we tested those two round in Iraq on our ESapi plates, the 5.56x45 took 1 to 2 rounds to get through while the 7.62x39 took 2 to 4 rounds. Speed kills. Obviously I prefer 7.62x51 over either wish they allowed us AR10s for basic service weapons back then, but that new 6.8x51 is going to be fire!!!
Gun store guys that project like they know everything... The worst. Can't recount how many times I have over heard a store owner pass along some bullshit to a customer.
He should have told him: it’s in case the Germans attack
Hey. Some times it’s just ear hustling.
Customer Groupies also do this and they are equally insufferable.
About 6 months after the Walther PPQ hit the market, I ran into "Glock Guy" behind the counter of my FFL while picking up my rifle. I was looking at the full sized PPQs and M&Ps. After 15 to 20 minutes of why Glocks were better, it was apparent - he was only going to sell me a Glock. I still don't own a Glock.
What is a customer groupie? @@grumpycat_1
Thank god for gun store clerks. They know everything about everything and can never be wrong or obnoxious.
What? Which clerk said that?
Lmao
@@1911GreaterThanALLI think he’s being sarcastic.
As a previous gun clerk id much rather be that than a moron customer who literally knows nothing and likes to kick tires and waste everyone's time
@@MrZebtoog If that's how you view potential customers, it's good that you're a previous gun clerk.
My advice for buying at a gun store.
1. Know what you want.
2. Ask those people nothing.
My advice. Know what you want. Buy online for less.
@@kennykash6089 Sometimes there are better deals to be had at your local brick and mortar store that your going to have to go to anyway to pick up said gun. Last years model that they just need to move because of room. Maybe a trade in, something out of production. On line photo's can be very misleading, can't run the action fell it's weight/balance many reason to check your local stores. The repour I have with mine calls (or text's) me when ordering ammo they know I use to see if they can get a better deal( them and me) also if something comes in that might be on my list or just something that they think might peak my interest. One time it wasn't even a gun they got in some custom Damascus knives by a well known black smith. Stopped buy to take a look and my wife left with on of the prettiest little daggers I've ever seen. Plus it keeps our money in or community. I love helping support my local gun shop. It's not just another big box store.
Plus they are one the best cobbler's I've ever used.
Absolutely correct. I worked two yrs behind the counter and test firing guns. Almost everything someone asks the clerk is their opinion.
Bingo.👍
@@kennykash6089It must be transferred to an FFL. A Gun Store. There WILL BE A FEE
Walked into many guns stores and they act like they have been inconvenienced by answering some questions.
I leave and give my business to stores that are more mature and professional.
No doubt!💪🏼💯✌🏼
Thats true of ANY specialty store. Car dealer, model trains, hardware stores, etc. Obviously not applicable to Walmart and similar since those stores dont have salespeople.
@natehill8069 Yes is some ways.
The gun store people can be a step above.
My shop policy is to engage customers with at least hello how are you even if busy with other customers I feel it’s important to acknowledge people who choose to come in. Being a small shop I try to introduce customers to each other to build the feeling of community.
@@ABirdFreedomSupportsounds like a nice store to go to. Treatment like this is what keeps me coming back to the same store. Even if I have to pay a slight premium, it's worth it to me to go where I'm treated the best. I can buy a glock 19 from anyone. May as well buy it from someone I can bullshit with and maybe learn something from. Good, honest service is the most important thing to me at a gun store. I hope your store is doing well man. Cant make everyone happy, but the way you run things will keep the good customers happy.
I used to work retail, so i know how rude and aggravating customers can be. That being said, especially as a first generation gun owner (parents moved from suburban NY to rural Ohio), a disproportionate number of gun store employees were just rude, snobby, kurt, and condescending when my ignorance showed. I swear, the gun community can be so brutal to EACH OTHER.
I work a counter now as my 3rd job. The personalities I encounter in my coworkers make me not want to be around them at times. Some of them are just rude/mean/arrogant. Too many are willing to assert themselves over another person that they disagree with.
Most gun owners on this channel and a few others are actually very helpful to those new or about to be new gun owners. I've seen many times in the comment sections where seasoned owners help new owners disspell myths they heard online and point the potential buyer away from making bad purchases. Don't get me wrong, they are some armchair commandos throwing around their esteemed knowledge instead of helping someone but for the most part, 2a people want to help inform and educate those new buyers from making a mistake on their purchase.
Right. You don't BestBuy clerks being jerks to someone trying to buy a computer
I’ve seen that a few times, but for the most part I’ve had the good fortune to frequent gun stores in which the employees are trying to be nice and genuinely helpful.
I think part of the problem is that customers are often embarrassed to let on that they are inexperienced or worse maybe are the guys who know some guns but are embarrassed to acknowledge that they don’t know everything about every gun. So the customer tries to act like they know more than they do. I think it might be difficult at times for the employee to gauge the customer and adopt a suitable sales behavior in such cases.
I personally try and make it as easy as I can - e.g. “I’ve already got a couple of 9mms but I’ve never handled this one here before, can you tell me what you know about it?”
@@jefflebowski3784 That would be fair. I definitely made no attempt to cover up my "newb-ness". Honestly the younger the employee is, the friendlier they were! Usually the worst experiences I had were the older folks that looked retired but figured they'd sell some guns on the side. lol
Got a buddy who works at a sportman's. Some dude from germany came in and was in the firearm section n told him n the other employees " you should not be able to sell these weapons!" They ended up kickin him out. This is in PA
Me being like "Why tho? Lmao"
“You Ain’t in Germany Buddy, you’re in a country that acknowledges (for the most part) that it’s citizens have the right to keep and bear arms to be used against enemies foreign or domestic.”
@@ADRay1999 at that sportmans they got the 2a written huge on the wall. He said he pointed to it and said thats why. Bless sportsmans for being a big box store and staying true. For now anyway
That over near Shady Maple?
Curious, was this in Erie?
I don’t even buy guns at stores anymore because 90% of clerks are douchebags. Maybe discuss that.
You won’t be able to do your PSA transfers anymore if you don’t support local gun stores 😂
@@adub1300 who buys PSA anything at this point?
That’s why I try every day to be the best gun store clerk I can be.
@@adub1300 all the LGS literally charge 7x (and take at least a week longer) vs what the pawnshop i use to do online transfers charges me. Other than clueless FUDDs idk how the gun stores even stay in business.
@@dirkx2350 A lot of people. Their dagger line is still quality.
Nothing worse in a gun shop than a sales person that makes you feel like you're bothering them. like leaving money on the table because you can't get your face out of your phone.
An employee did that to me at palmetto State armory. He completely ignored me so I took my 2 grand to another store.
I had an accident at work today and got taken to the ER.
While waiting the obligatory hour to be seen. I noticed a man wearing a black T-shirt with a white state of Texas and A R 15 on the front. Ni mentioned to him *nice shirt. Colion Noir??*
He laugh and I instantly knew he was a good guy
You only had to wait an hour to be seen at an ER? Where tf do you live?
@@mjay6245yea I live in a decent so cal suburb and went in the late evening. I didn't see a doctor for several hours. I felt better and checked myself out! Lol
@@mjay6245
😂
Have you considered writing a book about this?😂
@@mjay6245it’s actually longer , depends on the hospitals, also they go by level of emergency :/
Fortunately, every employee at the first gun store I walked into, were all excellent at teaching and helping the customer.
They were very patient, and answered any and all questions that I asked.
Great employees make great businesses.
My wife wanted a handgun for ccw. She hated recoil and didn't like racking the slide on a semi auto. I showed her a picture of a Ruger LCR in 22 lr. She loved it so I gave her the money and she bought one. She became very proficient with it. We both knew a 22 lr isn't the best carry caliber but 8 hot 22's can absolutely change a bad guys mind. That and they're cheap to practice with.
I’ve changed my mind on a .22 lr for a defense pistol here recently. Watched some ballistics tests on some of the hot shooters like federal punch and CCI stingers. I sure wouldn’t want to be hit by them. I have a Walther P22 and when I put the hot rounds through it you can definitely tell the difference. That LCR you chose is definitely a nice little pistol.
the .22 LR has sent a lot of people to the ER and/or given the coroner another case.
When you are staring down the business end of any pew pew do you care what caliber is gonna come out of it?
I love my Kel-Tec PMR 30. Light weight, 30 round magazine. I normally carry the G19x, but sometimes, I just want something light and I'm not anywhere a four-legged varmint is a threat.
I used to do business with a guy who was a former Chicagk cop. He always told me most people got killed with a .22.
I think his info might be out of date now but it does speak to the underrated danger of a .22
The only type of store that can actively hate their customer base.
There is nothing worse than going to a gun store where they look down on you for being uninformed. Too many gun stores are this way. A lot of missed opportunities, aren't you paid to give a knowledgeable opinion, no matter how many times you have to tell it.
Bicycle shops. Surf shops. Every fast food restaurant.
Some guitar shops are the same way.
Tattoo parlors
Lots of game store clerks/owners are like this.
I worked at a video store in college and hated the customers. A lot of people kind of suck. They suck double when you tell them they have a late fee.
A more interesting video would be - Types of Gun Store Employees I Hate.
The types that side eyes me like I'm a criminal for looking at their products. 😳👀😳
It would be more original.
The comission based ones, their whole vocabulary is Glock, Stacaato, Daniel Defense.
@@JaredWicke In there for a bolt action hunting rifle, "But you should really check out this glock."🤣😂🤣
I can't stand the Gun Smiths that work at most Gun stores. They are just as bad as crook car mechanics.
Unfortunately I wasnt able to walk the woods with a firearm legally in Missouri before 11yrs old ( min hunter Ed age)....as soon as 1998 came and I turned 11 I was truly free. Pellet guns got me through til I was 9 then I wanted a 75$ bolt action Steven's 20ga from a local pawn shop...my mom said if I can get the money she'll buy it. Sold the most candy out of my grade at school and won 100$. Gave it to my mom and got my first gun and haven't looked back. (No male figure to teach me anything either at first....4 years later my mom married a master gunsmith! 😅😅😅😅 I'm forever grateful to that man, may he rest in peace!
Awesome story 👏 more people should have that upbringing.
Those were the days... Sure do miss 'em.
More people (responsible people) should learn about guns and then teach their kids about guns.
Ironically I was in a foster home and my first gun I bought used was a Stevens bolt action 22. Rifle
I get annoyed by smug gun store employees who subconsciously gatekeep because they feel like if you don’t share their mindset, you’re a tourist.
100% facts
Yep...and there are A LOT of them.
I think it has more to do with firearms manufacturer selling incentives. It isn't really about brand loyalty.
Bruh as a previous salesman the f ton of tourists is ridiculous, i guarantee no other industry is as infected with tourists
@@MrZebtoogyou're forgetting car sales and idk maybe tourism... lot's of tourists there.
This is why I like smaller mom and pop gun stores here where I live in Oklahoma. Down to earth people open to any question, don’t treat you like a piece of dirt when you enter and don’t pressure you into buying anything or act like your taking up too much of their time
Same here. Luckily, I have the best mom and pop gun store in NW Oklahoma in my town. The owner is always available to answer questions, whether you're buying or not. Prices are great, ammo is always in stock, and nobody bothers you unless you ask for help. They have an on-site range that they will let you shoot the gun you're interested in so you know exactly what you're getting. I stay completely away from big box stores for my guns and ammo.
I love mom and pop gun shops there sadly isn’t that many close to me
It’s the oposite near me. Mom and pop gun stores have the worst service and treat you like you are beneath them. Meanwhile my experience with big box stores has been nothing but great. They even go beyond normal good customer service.
I have worse luck in the small stores. I find too often. The mom and Pop act like they are my mom and dad and I’m their little kid…. I like the big store is better or is even online is better
@@daggerkettenringAnd ammo? Surly it doesn’t make a difference, no?
As a previous cabela's employee, avoid that store. They literally only care about those stupid credit cards. I could've sold every gun behind the counter in a day, but if i didn't get someone to sign up for a credit card; i failed. One of the club managers came up to me and was trying to get everyone fired up to sign people up for a credit card and she was like "alright Derek, how many are you gonna get today?" "Probably none because i don't care about them."
Had a talking to from the general manager after that. I quit a week later.
A happy return customer is far better than someone stuck trickle paying on a credit card. In my opinion.
@@nerored6235one would think so but not in the corporate world on set agendas.
Prior to cabelas being bought out by bass pro, the cabelas in Hammond Indiana was one of the best places for guns and reloading supplies ( on a big box level) store I personally have ever experienced, the employees were top notch, while they still had a slight push for their credit card stuff it wasn't primary, and prices were decent. Thankfully some of the original ( to me that is) employees are still there, however they are not as happy and the credit card side sucks ( long story to explain) as well as merchandise gone to hell. ( another long story) I see what you are saying and agree with you quitting. The worst thing to happen to Cabelas was being bought out and forced to change products and how employees deal with customers in my opinion you did the correct thing quitting, the stores loss of what used to be at least in my experience their typical excellent and happy employee. The remaining excellent employees say it's still all good but the look of contentment and happiness in their eyes is not what it was from before the takeover.
Walmart's the same way about the credit cards. And people at the checkout are looking to scan their items and leave. They don't want to be pitched on getting a CC they can't afford or don't need.
I brought a 1972 colt cobra .38 spl excellent condition into cabela's gun vault thinking of maybe selling it to them. get some $$ for a new AR.
It was 3rd yr. of obama. dude pulled out a 2 yr old gun almanac and tried to appraise it at that book value, while practically begging me to sell it to him personally. 😅 I still have that little piece.
As I read a lot of the comments on this video I am dismayed by how often gun shoppers have a bad experience when they enter a gun store. I used to be a Sporting Goods Manager for Kmart (back in the gold old days before Wal-Mart took over the world), and I sold many a firearm during my tenure there. I made sure that my employees treated our customers well... the way we would want to be treated in a retail store. Yes, we occasionally had someone having a bad day come in, but most of our customers were nice folks. A smile and a friendly attitude go a long way-- especially when you have a novice/beginner customer in front of you. Answering questions without embarrassing the customer is a good way to keep a customer for a long time. Sometimes you would have to put up with a know-it-all who just wants to show off, but it was funny how often your regular customers would shut those folks down-- especially when it was one of my female associates at the counter!
I was in the market for an FN M4 clone. When to a big box store that starts with C. Now they were busy but when you hang around that end of the counter for 20 minutes and none of the clerks give you the time of day, well, my money and I left.
I'd emailed a shop who is an FN dealer near my work but they weren't in until Tuesday AM. He let me know he could get them and at a bit under retail.
I don't go anywhere else now.
Someone needs to do "gun store clerks I cant stand" video.
They won't do that lmao it will turn viral.
There are other Guntubers that have done videos like that. Just not colion
You can come to my town for that. 😂
The only ones I dislike are the ones that push their personal opinions onto the firearms instead of taking the customer into account
The silent clerk: When I bought an AR, I got one with a shorter barrel, and a brace. Clerk didn't say anything about it. I mentioned the brace on the end, how I didn't like it. He continued to say nothing. I know all the laws now, but with a gun like that, you should explain the history behind the braced AR pistol and that the ATF is constantly trying to make them disappear, etc. so that people know. I just thought I was buying a short AR. That would be good info, probably necessary, so I don't accidentally put a different stock on it right after purchasing.
The people who are willing to throw their rights away is what is worst. A man in a gun store was talking about, why would you need an AR with more than 10 rounds and was too comfortable talking about how no one else should either.
I happen to work in a shop that started off by selling Old West style firearms... levers, single actions... that kinda thing. So we have more than any other shop in the valley.
We're a fudd magnet because of it, but I try not to let it bug me. I'm happy to sell anything anybody can want. And I try my best to be informative when it comes to the old west and new west...
*But Holy Fuuuu
@@donvergas4855I should be banned from that store. I’d completely speak my fucking mind.
That's not a "gun guy" that's an act blue donator.
@@donvergas4855should def do away with freedom of speech
@chriscrow4953 That's a pretty gay response ngl
I can’t stand the types that point guns at me.
That’s a no hell no.
Then they dont deserve to own a gun
That’s an automatic rejection from the store.
@@miasknot around here.
@misak Nice pun
I have noticed many gun store employees that were absolute jerks!!!
MOST of them.
Yeah apparently it's a problem when I wanna walk in and look around.
@@rdmiller901 I actually stopped going into one of the lgs in my town, the dude would literally stand behind me bent looking over my shoulder like he thought I was gonna load the gun and rob the place or something.
Yes, that type of person seems to naturally migrate to those positions, something for electrical supply house counter clerks.
they generally attract fake badasses to work there. Can't really avoid it, especially these days.
Today I purchased a shotgun at Academy Sports and outdoors in Portland Texas. The young lady that hand led the transaction was fantastic. She has an in depth knowledge of firearms in general an specifically shotguns. She told me about her upcoming hunting trip to Alaska. Point is it is so refreshing to have a salesperson who knows the product and are personable with their customer..
I bought my first one a few days back. My husband is a retired Army officer so he taught me to shoot, but his firearm is too hard for me to rack. The first store clerk showed me a Smith and Wesson that I liked, but recommended I check another store for a model with the EZ feature. I did and ended up with a model I feel super comfortable with, the Smith and Wesson M&P Shield 380. I appreciate that the store clerk helped me find what was best for me, regardless of getting a commission or not for the sale.
Those are sweet little pistols, if they were available in California I would get one for my wife
Need a Part 2: "The Types of Gun Store Employees I Can't Stand!"
I've seen clerk's actions throw customers into a rage multiple times;
Ones who wouldn't read the forms to customers
Expecting them to use a computer
Expecting them to fill out any forms at all
Joking about how it "wasn't like buying a book or vegetable"
Saying "we'll call you when we see something," after the customer calls hourly
Not telling the customer what country they're a citizen of
Not letting wives fill out forms for their husbands
Won't let people who answer "yes" to disqualifying questions buy guns
Informing customers they were denied
Not selling guns to homeless people
Not selling guns to people when they're clearly under the influence
Not letting kids handle handguns
Expecting parents to supervise their children
Refusing to sell a gun to a man because only his "uncle" handled it and gave him his debit card to use, the "uncle" was very upset about it
It's almost like the industry is strictly regulated. I've used several gun shops, the worst experience I had as a customer was not being offered a bag.
@@behindthescenesphotos5133 That's great you've had good experiences, that's how it should be. Unfortunately by the comments on this video, many more have had the opposite experience and I understand there may be a fair share that are the types that do the things you're talking about and getting upset about it but it's not going to be everyone. I've been looked down upon by gun store clerks because of how I looked apparently, because I didn't even get a chance to say anything before I was given attitude and treated poorly. Every place is different and I wish we had more stores with gun shops that treated people fairly like the ones in your area.
The folks at my local FFL, who I've been dealing witj since I 1st started to purchase firearms, are some of the most professional, courteous, informative, and passionate group that I've ever had the pleasure of doing business with. Always happy to have your business no matter how big or small the transaction, always willing to help you find what you need, and always being professional no matter how busy they get. I've gone to other places and it's like night and day. Some places need to take notes.
funny how some places just don't want your money like that, isn't it?
@@MonkeyFreeZone I can't comprehend it whatsoever. I enjoy talking about firearms especially with people who are genuinely interested in what I have to say or if I have any advice to offer. I'll just keep spending my money with people who actually appreciate the business.
The guy that has done everything! He butt's into your conversations, like hes your best bud
The only place that looks down on their customers more than gun shops is the DMV. Pure contempt most of the time.
Customers that drive me nuts that I observe while waiting to purchase… one of the top is a guy shopping for his girl without her. I have found handguns I just love until I feel how it fits in my hand. Next is the guy that tells other customers what they don’t want. I like the conversation with some people at the counter. I like to hear what they liked or didn’t like. It’s a little bit of a research thing. But don’t tell me what I do and don’t want.
The counter person that drives me nuts is the person that has good resources on certain firearms but don’t bring them in to the conversation. Instead they steer someone away from something because they heard something but admit they don’t know how true it is. Also the counter person that doesn’t find out what type of use you intend for the firearm. I once watched a lady being shown a bunch a $700+ handguns. They ran the whole range of types. Then it came out… she was just looking for a plinking BB gun. 🤷
As someone that works in a gun store, I try to be as honest as possible. Corporate wants us to push sales, but I’d rather someone do their research before they spend $400-$1k+ dollars. Asking questions like “How do you plan on carrying it?”, “what type of clothing do you tend to wear?”, “Do you travel often?”, “What’s your budget?”, and “What have you shot before?” They often ask what I carry (Glock 21 Gen 5 .45 ACP with suppressor height sights and a 507c red dot optic), because they think that the guy behind the counter automatically knows everything about guns. I often say (after giving them information) “Never trust a salesman, always do your own research.” That often makes customers feel comfortable with me, because they know I’m not just trying to sell them something. I never push one caliber, because that is different with different people. My sales would often be the highest in the store and I’d get repeated customers saying “I want to buy from you, because you’re actually honest.” Yes, I prefer .45 ACP handguns, but no round is perfect.
You could have easily got another half hour of crazy stories from Cody. Bring him back for more if you can.
Great show.
What a great guy! Colion you nailed this podcast! I feel like you made us feel like Cody is a good friend now. It made me feel like Let's go shoot and come back to the house and grill out and have some beers. What a cool guy! He is straight up and no bs/ ego . Stright up guy. I live in SC and he made me feel like damn I need to go to his shop. Too bad it so far away but if I visit Texas I definitely got to stop in. Thank you CN for you hard work for the 2a community! What a good video!
Worked at a gun shop for years.
“If I had a nickel for every time someone asked me “What gun should I get?”
I’d have to ask a LOT of questions before and invariably they’d be confused/upset when we were done and I didn’t recommend the gun their gun owning friend told them they should get.
Also had to deal with customers who were sold a gun from another shop that they shouldn’t have been sold due to their physical limitations / infirmities or size or inexperience…etc.
Question #1 would be “What do you intend to use this gun for? Is it to shoot bullseye competition? To shoot sporting clays, skeet..? To carry for self defense? To have in the home for self defense…?”
Then I’d ask about their experience level.
Then after 30 minutes of figuring out what gun they should get they tell you their budget is $18.50
Or they buy online, after all that personalized service, get you to do the transfer, and in the end, realize they paid the same if not a few dollars more.
Had a lady come in recently looking for a gun. Clearly new gun owner, nothing wrong with that, so I asked her what she planned to use it for. She indignantly replied "For my own personal protection." As if there aren't countless other perfectly legal reasons why someone might want a gun. Even personal protection has more than one potential set of needs a gun could fill. She then went on about how she used to concealed carry all the time and she went to classes and all that. Seeing how she held a gun, if she went a class, she needs a refund, because she was doing the stereotypical "woman who is terrified of guns and thinks they're going to go nuclear at any moment" grip. After all this, showing her a Sig P320, a Glock 19, a Walther PDP, she says her budget is $300. She ended up fixating on an FMK which we had only ordered in the store out of curiosity and it turned out to be one of the worst guns I've ever handled. I don't particularly like Taurus, but a G2C or G3C would be an objectively better gun in every way and you'd save about $10
Weird thing to be upset about.
@@Buletspunge555even after you told them they’ll pay more in taxes and shipping, they still go online. Then, 12 hours after they made the order, they’re calling you with, “When will my order arrive?” When it does arrive, the delivery guy hasn’t even left the parking lot when the customer walks in, all hyped up, demanding to get their purchase. Like he was sitting in the parking lot, waiting for FedEx to arrive. I understand those who don’t purchase online won’t get the process but the impatience needs to be checked.
As someone who has been a rescue Scuba diver for over 30 years I can say that a dive shop can be just as intimidating. A new diver's life is at stake and the last thing you want is some dive shop worker just going through the motions. I've often helped people who had questions when I felt the answer from the dive store was less than valuable.
I have a bud who does the cleaning for boats and yachts so he needs the scuba gear. He's a veteran now. But before when he was new, he's been to 3 stores, and they treated him badly. and this is when he did his research! He didnt just go into those stores dumb and blind. Of course, you learn thru life. He remembered those stores & if someone asked if those 3 stores are OK, he tells his story unfiltered.
That had to be the best gun and hunting conversation I have ever listened to. Good stories and good advice....Thanks
Glad you have a podcast, Colion. Competent, intelligent dialogue on guns and the politics of ownership are desperately needed.
I'm glad to see you gravitating towards doing some hunting related content every now and again. Great video and great guest!
Man, Im so impressed with how Cody speaks. This guy knows a ton and I could listen to him all day... It's so interesting to watch someone amazing like Colion talk with someone who is on such a level. The pace is just somehow different.... Thanks Colion for this content!
My first gun was a Shield Plus and good lord was it like pulling teeth with five different bubba dumps saying how I’d never shoot it, how it would kick too much, and how I’d never train with it. . .
Been my EDC since it launched and I’ve converted six people to EDCing it.
There really is NO one-size-fits all when it comes to EDC
Great discussion! I worked at a retail gun shop and I could definitely relate to everything that was said here in this video. I tried to never steer anyone away from something they came in to buy. But then, as my experience and knowledge grew, I tried to direct them (the buyers) with their best interests in mind. A training class was always recommended for first time buyers.
I worked at “Turners Outdoorsman” In California, So many snobby customers and gun clerks, It’s fucking Los Angeles, No one knows shit about guns unless you are into it heavy, the gun clerks(Fellow employees), act like you’re stupid for not knowing every law, I took time at my job to explain weapons and the laws and why the Federal government outlaws certain things, My manager would get pissed because I was taking longer for each customer, but I had people come in and ask for me and advice from me, Over other clerks, I since quit that job And my manager didn’t even say thanks or bye or anything when I left, Total prick. But I’m always looking for jobs with firearms but in Cali it’s hard to come across shops that are close to one another.
*In short, Clerks are Dicks a lot of time, And you’ll get occasional clerks who actually care*
Been in that same situation. I literally made a 7K dollar sale, a high dollar AR, Sig Rattler, and a really nice Kimber 1911 all together in one bundle . I was the new guy still with being there maybe 2 months. I was getting eyed by all the other guys and they’d be rubbernecking as they walked by. After that things seemed different towards me and not in the greatest way. Didn’t get a good job or way to go. I got let go a couple weeks after that too. Like you I got not even a handshake or a thanks for working with us. I felt a lot of jealousy and we weren’t even getting commission, that $10 an hr wasn’t worth any of the BS, some people out there make more at McDonald’s!
@@dannysllrs bro if could Like this 100 times I would, Those Daniel defense ARs are so expensive and no commission, I sold a nice Daniel defense rifle, AND a Anaconda 44.Mag, and the disrespect I get from my boss who never even said thanks, like what a fucking asshole, so I feel you brother.
Had a buddy who was speaking with the owner. He maintained the view the gun counter guys were happy to get paid for doing their hobby. But yes, every Turners I went to had a level of smugness.
I bought my first gun, a S&W model 19 .357, in 1977. I carried that gun from that time during my entire career in LE. In 2012, when I was the last person carrying a wheel gun in my department, I caved and bought an auto. I am DEFINITELY not a Glock guy. A friend of mine who was a collector, asked me if I wanted to fam fire a small collection of autos. I fired a Glock (ugh), Taurus, S&W, colt, Beretta, and charter arms but I liked the S&W the best. I then purchased a S&W m&p 40 and carried it up until retirement(2020) and I still carry it to this day. I was lucky to have a friend with a collection of small arms so I could determine which one fit my hand and was a pleasure to practice with. I know not all of us have such a friend but at some ranges you can rent guns and test them that way. Love your channel, Colion and keep up the good work. Keep your head on a swivel, watch your six and keep your powder dry.
Great point: before I purchased my first pistol, I spent multiple times at a range that had a wide variety of rentals and allows you to try them all for a $15 rental fee and purchasing ammo from them at a fair price. I remember being amazed at the differences in just the triggers across similar offerings from different manufacturers (and that is only one factor to evaluate). Thanks for your service, Dan Miller - glad you came out the other side of LE on the right side of the grass.
Agree so so many of the comments about gun store employees. They are a huge barrier to a lot of people learning basic, helpful information about firearms. When you shame someone for simply asking questions it shuts them down pretty quickly. I’m a pretty chill guy but I feel a deep urge to show them an alternate universe due to their attitudes. I go out of my way to a different gun store now simply for that reason. One of the employees at the gun store near me mad dogs everyone that comes in and after feeling like I need to keep that guy in my sights the entire time because of his energy I just left and never went back. I’ve had that experience at 3 gun stores here in Phx, but found one where the guys are actually cool.
It’s interesting how Colin brings up the 1911 for an example. It instantly reminded me of how I introduced a very close female friend to fire arms I had a CZ SP01 9mm and a 1911 TRP Tac in .45. After teaching her range safety how to aim the cease-fire call outs from the RO’s and what to do. We went to the range and she was afraid of the 1911 so I let her try the CZ. (Keep in mind the CZ is my factory comp gun and my 1911 is my boojee pew pew). She didn’t seem to be enjoying the CZ so we moved the the 1911 I took a few shots she warmed up to wanting to shoot it so I cleared stepped back. I was so proud of her she just picked it up and went to town and she had huge smile from ear to ear on her face. She shows clear puts the 1911 down and tells me how smooth it felt and that the kick soft compared to the CZ. Btw she is like 5’2 and barely 95lbs it was hilarious the 1911 looked like a giant cannon in her hands and she handled it perfectly. The RO gave me a look and said “I don’t think you’re getting that back.” 100 sounds later and like 15 targets she got hungry and asked if we could come back after we ate. The RO died of laughter and said “Now look what you’ve created.” A couple months later she got the same 1911 TRP and put all the fun bits I added to mine. One of the best memories I carry introducing a noobie to the community. She’s long since moved but last I checked she has a pretty sweet collection and now does Steel USPSA etc.
I moved from steel pistols to polymer pistols years ago. Now over the last years or so I'v been moving back into all steel pistols (1911/2011). There is just something about handling a single action steel pistol that feels right for me. It's definitely a personal choice and I don't believe there is any one size fits all choice. Great video Colion.
my first gun was a 1911 .45. i've always had a spot in my soul for a 1911 not only for the romance of it, but for the take down and clean up. i remember when i bought mine, of course CA and it's stupid 10 day waiting period, i went to the back where the range is and they had a rental of the same one i just bought. of course, i picked it and got a hundred rounds. i remember thinking, "man, i hope i don't hate this gun." i was pretty nervous about shooting it for the first time, but i stowed that shit and had a great time shooting it. the kick, the feel, the sound, i was in love with the gun and was that much more excited when i was able to go pick it up. it was around the start of the rona, so i had to wait i think 19 days. when i took it home, i was more excited about finally taking down a 1911 and cleaning it than i was about actually owning it lol i must have taken it down and put it back together 20 times before i finally took it to the range to get the break in started.
I was in retail 30 years ago and had a customer pet peeve list. After a while I realized I didn't have the right temperament for customer service and went into construction. I was much happier.
That's still customer service dummy
I’m brand new to the scene and was very intimidated my first time in-big burly dudes with beards, tats and whatever. That dude just sold me an expensive pistol because he new I didn’t no shit. Second time in, another dude greeted me, shook my hand and walked me through the whole thing.
I can't stand the price gouging gun stores. There is one in my area where every gun they sell is $100-$300 more than you can find it at most places.
We got stores that do that with ammo too. $10 dollars a box of 223, $15 at the gouging store.
The factories and middle men are only a dollar difference.
It’s the convience tax lol.
Been a gun guy for many years and have gone to many gun shows and been in many gun shops. Been in shops where the counter guys actively ignore you or give you the hard eye and ignore you! A lot of gun stores feel hostile as you walk in. Recently that has been changing.
We have had 3 new gun stores/ ranges open in my area in the last couple of years! The people that they are hiring are friendly and helpful.
It's almost strange being cheerfully greeted as you walk in the door! The staff are helpful and pleasant! The only reason to buy guns from local brick and mortar stores is customer service and a moderate price difference! If the store doesn't offer those 2 things. They don't deserve my money!
The two closest gun stores around me are VERY different. One checks your ID at the door and the manager was very unfriendly to people asking questions. He clearly wants you to come in knowing exactly what you want. The other is very friendly towards new gun buyers and walks through different types of guns and only asks to see ID if you want to pick them up or to buy.
This is Illinois, so you have to have a FOID
I went in to look at a Taurus 24/7 and was showed a sig sauer ultra compact 1911 45acp. Make a story short the 1911 was my first gun, best thing I ever did! I have about 20 handguns and my first 1911 is still my edc and favorite gun!
It is so hard to keep good people behind the gun counter. I have been watching the people come and go at my range/gun store.
It must be really challenging for management to keep people.
When you said at the end, 'I mean what I say" got to me? I'm from Nebraska. I lived in Houston 12 years. The most impressive thing about Texans, is they say what they mean and mean
what they say. Respect to you. Good Luck and God Bless.
This was great. Have this guy back on again someday. I know a little about firearms but in no way an expert. I'm probably one of those customers that asks dumb questions but if you don't know you don't know. I'm thinking about buying my first suppressor. I have no idea how the process works. Fortunately my local gun store has great people working there.
Cody is such a great sales associate! Ray's is lucky to have him! He has sold me several 22 rifles over the years (TacSol, Ruger, Henry) and even if it's been a while since I was in last, he ALWAYS remembers me and asks me if I'm in to look at another 22! Keep up the great work!
From reading the comments I realize I am really blessed with the local hardware store here, that also sells guns. I have dealt with nearly seven different people there, and they have all been great.
Best first step as a firearms salesperson is the initial greeting and handshake. Not only is a handshake a nice greeting, it can teach you a lot about the customer. Do they have a firm grip, sweaty palms, how big are their hands, and confidence. Then the next steps are asking the right questions then listening to what they say. Then figure out their budget. All of that to find out the right match for them. You wouldn't show a small frame woman a desert eagle. But have sold a woman a Thompson. Getting a good base of reference for what the customer wants, needs and can afford. I have sold lots of firearms and my customers enjoyed their purchase. And yes sometimes you can get someone into a gateway firearm lol. That bone stock M4 turns into many upgrades and more AR's
05:35 ... Not quite sure what you are going for regarding small revolvers, but my 74 year-old mother (who has her CCW) has arthritis in her hands. She cannot rack a slide of anything larger than a .22 pistol.
She can, however handle the double-action trigger of a Lady Smith or similar .38 Special revolver. Not a +P or .357, she can only handle a .38 Special or lower.
She did buy a .380 Sig Sauer P365-380. She bought it because her younger sister had carried one for over a year and recommended it to my mom. That pistol was carried to the range and Mom never fired it after that day, went back to carrying her little S&W .38 Special. The way she sees it, proficiently using a .38 revolver is better than no firearm because you cannot operate that weapon.
Please do not try to oversell to a bigger gun because of what ballistics say. A .357 is clearly more effective over a .38 Special, but if a person cannot utilize a heavier .357, it might as well be a brick.
Jonathan - VERY well stated! Totally agree. Have a good one.
I have issues with the guys who come into the store and want to see every single gun in the store, then act like they know everything about every gun they touch.
I know some, not near enough.
There are guys out there who have forgotten more than I have ever known, I listen, then I ask questions, then I do my research.
And those same guys never buy anything, not even ammo. They'll nitpick everything, beat you down, and never even buy anything. I had a guy recently come back 2 weeks later just to prove me wrong about the velocity of a box of .22 LR. I was off by 40 fps, which can easily be the difference from one round to the next
The ones that will pass their “expertise” to every other customer in the store without being asked. Normally it’s all incorrect bs or personal opinions of brands and not the actual quality of the firearms.
They’ll also always mention they want to check with their gun guy” who was in the military and clearly didn’t use firearms or a cop who just says get a glock.
My first gun was a rock island 1911 and I absolutely love it still
Surely the number 1 spot belongs to the Fudd.
DEAD ORBIT LET'S GOOOOOOOOOO
Absolutely! For sure don't trust the guy that's been in the game longer than you have been alive; fought in two wars and raised a family. Good power move.
LAYDEES NEEB A WILL GUM! THERE WOMAN BRAIM CAMT FIG YOUR OUT A AUTO LOTER. GOBBLESS
@@minuteman2547Fudd knows no age, and considering your comment I can assume you are one.
@minuteman2547 What kind of stupid comment is this? Fudds come in all ages, shapes and sizes. Do you even know what a fudd is? More accurately spelled FUD - Fear, Uncertainty, Doubt. Anyone from any age group or walk of life can be a FUD.
I would submit to you that anyone who suggests blindly trusting someone old on firearm related topics just because they’re old is probably pretty ignorant themselves. There are PLENTY of old timers who have little or no real firearms knowledge or experience, but THINK they do, but in reality have no business trying to tell others anything about guns.
I really relate to the frustration with helping people in person just to have them immediately go buy it online. I'm in retail and I can't tell you how many times I really put effort and time into understanding the customer and what works best for them (and not just up selling), and finally come to a decision just for them to say "Ok thanks, I bet it's cheaper on Amazon, let's go home and order it from there". That in person service will eventually disappear with people doing that. Plus it makes people like me eventually not wanting to put tons of effort into helping customers. It makes me want to say "do you know what you want?" and if they don't, come back when they do.
It's interesting; I've done a lot of training, been through some guns, shot some other stuff. On the hand, I've been a photographer for over 30 years, been through a lot more camera gear than I have firearms and shooting gear, and what you talk about in firearm progression from first gun to current gun seems to be the same path when I introduce people into real photography, and how I see equipment choices change after they take some real photography classes from true experts in the field.
Colion this was a great podcast. Im fortunate to have found a LGS that is very friendly, helpful, and supportive when i or others shop there. Its the only place i shop for years.
I never met a gun I didn't like!
I have.
Mossberg MC1SC, Handgun. Definitely don't recommend. Lol
Buuuuuut the MC2SC.... Funny enough, my go-to EDC.
Guessing you don’t have much experience with firearms yet then. There are plenty of garbage/junk firearms out there. Bryco/Jennings was making horrendously low quality junk pistols in the ‘70s and 80s. Cast zinc slides, blowback actions, shoot horribly and cracked slides all the time, and were just terrible to shoot. As just one example, of many many others. They were the precursor to the Hi-Points, only even much worse quality. At least Hi-Points don’t typically crack slides left and right, though they are essentially an ever so slightly more refined version of the same Saturday night special concept.
First gun I met I didn't like was a Bersa Thunder.😫💩
I have a list
I have. 42 years ago in the US Army. The M16. Useless. 100 percent.
I've had bad experiences with store clerks and good experiences as well. Some dismiss you immediately if you have any differing opinions. Some are open to conversation and are really helpful.
6 minutes made it in quick this time. Love your efforts keep it up.
I’m local to the Dallas area and will now be going to visit Cody for my next purchases. Great podcast.
My woman started with the glock 43x and then shot the 1911 ... I miss my 1911
Well that is a downgrade if I have ever seen one. 1911s are stupid and people need to stop buying them.
@@andrewvachon1943what a terrible opinion. Having shot many pistols from 22lr to 45 in polymer and steel frames I can confidently say my Bul Armory 1911 is the finest pist0l I own and a dream to sho0t. That has also been the opinion of the many new sho0ters I have taken to the range after trying all my other pist0ls.
@andrewvachon1943 I’m not a 1911 fanboy at all, but what a stupid comment 🤦♂️
I had to build a .300blk because my wife stole my suppressed scorpion.
@@ericreichert1382 Why didn't you just buy another suppressed Scorpion?
I started my youngest daughter out with a S&W model 17, .22 cal revolver at the age of 12, simply so she could become comfortable and confident shooting and learning basic safety. Within a few months she was shooting my model 10, .38 and shortly thereafter my model 66, 357 mag with full loads. By the time she was 14, she was shooting my 1911, .45 acp and was humiliating grown men at the range. From day one she was taught to draw and fire verses pointing at a target for several seconds waiting for the sweet spot. I understand that a lot of people don’t have the access or ability to crawl before they walk as she did, but having too much gun at the onset can put people off of shooting sports. What someone buys as their first gun should be viewed as just that, their first gun.
Hammer is always better than striker, ever since I watch a glock firing pin jammed, it took the cop 11 minutes to break it down and reset the pin...
Sounds like improper maintenance. There is no reason a stock Glock properly maintained would have an issue with the striker.
If it’s an improper maintenance thing, then it could happen with any gun of any type.
@@hueco5002 The Hammer even poorly maintained is simple, clear the jam and keep firing, but if that internal firing pin locks up... in the middle of a firefight... you are a dead man. I will stick with my USP.
@@Mr.Constitutionalist427 to each there own my dude. I’m personally a fan of DA/SA’s for the ability to strike the same round twice in case of a bad primer. Just pointing out that there should be no reason for a striker to get hung up outside of improper maintenance.
My first thought to your post was: dummy must have done a full strip and improperly reinstalled the spring cups or did some trigger mods to the cruciform (not advised if you don’t know jack about Glock).
Never even hear of a striker jamming in the striker channel, let alone it taking MINUTES to take a Glock slide off and pop the striker out! And what could even get in the striker channel that could jam it? The only thing I could fathom would be an idiot putting oil down in and then maybe it eventually clog up with dirt or carbon, maybe???
That doesnt sound very logical 😅
I’m a Marine, we were the first female platoon to drill with rifles and the first platoon make or female to carry the M-16A2. I fell in love instantly. Handguns came later. My first was something the hubby picked out to be a CCW bc he liked it, a very pretty compact .380, I liked it fine, I love that I can hide it easily and it still packs a punch. Then I got my first 1911, a .45 no less. And I fell in love with handguns. Kinda like eyelashes on a hog I guess if you aren’t a 1911 fan. But for whatever reason, I do really well with them and like shooting them. (No name dropping on guns since everyone has faves/hates and loves to troll). 😂
That said, I hate going to gun stores. There are clerks that don’t want to be there, that want to tell me what I should buy instead of listening to me, that think I’m stupid because I don’t know as much about guns as they do, and because they are just like that guy that thinks he’s better than everyone because in this one little niche of the world they might know more about something than you do and flaunt it like it’s his precious. So I’m immediately uncomfortable. This forces me to go look, pick out options, do research at home, go hold it in my hand or check it out at a local range and then decide if I want to buy it on my terms. 😂😅😊 Like that works, “I’ll hold that one for a minute…” 20 seconds later…. “I’ll take it.”
Can very much attest to the "where the hell is this coming from?" comment from Colion. I once had a guy come in to my shop and swear up and down that a High Point was the best gun, though he'd never held one in his life. I let him hold him the high point and his opinion very quickly changed.
Whoever told him that is not his real friend lmfao
Our store owners were very respectful. I made my wife get a rifle and a pistol she was familiar with firearms. The owner showed her everything and eventually settled on a pair. I love these guys.
As a former gun store owner I can say this is the type of guy I would hire. He gets it. You have to be creative with your answers to customers, while still helping and being informative, without offending.
Reading the comment section about the can’t stands is the main reason I try to avoid gun stores altogether and starting building out my own firearms (rifles and pistols) to avoid the smug, uptight and self righteous “I am better than you” attitudes of gun store clerks who think they are above you just because they sell firearms. If I have to order an item online required to use an FFL or a part I can’t find online; I just walk in, pay for it, and leave with minimal interaction. I know independent gunsmiths who actually started their own business of just repairing, fabricating and working on guns from having to work inside gun stores and they are they only ones I do business with.
I've been an NRA counselor/instructor for 18yrs and a Life Member USPSA competitor for 16. I'm a female 4'10". So imagine when I go to a gun counter. Sigh. It's a freaking nightmare.
I've taught at an LE academy and as a contractor in combat handgun for the Army. Sometimes I'll run into someone from an agency that I've trained with and they roll their eyes at how I'm treated at the counter. It's entertaining really.
Shouldnt be surprising at all, demographically youre the exception to the rule and you know it.
You must love 38 special lady Smith frames.
Good points about dry fire, range practice, and training. Unconscious competence is the goal whatever you use.
I dont shop at one of my local gun stores, because they did not remove the covid barriers, even in 2024 and yelling to the employees on other side to ask questions that they cant hear ya on, got ridiculous, so I walked out never to go back. Maybe owner will see my post on your channel and take a hint. 😆
I had an online mailing list for several years. I called it "Household Gunowner's Digest". I had a decent subscriber count, given it was just an email list. But I could take a printout of an issue and take it with me to the range, and I convinced them to comp a rental for a gun or three, so I could review them. They did this for me with no hard sell at all. I gave them a shout out for their trouble. I also had no problem paying my range fee, it was just the rental I wanted comped. But they would give you a few targets and a box of ammo to try the gun. I'd accept that eagerly. I bought any more ammo or targets I used. This was grist for the review mill, and I got a lot of content that way.
One review I did was how those tiny light alloy frame revolvers, and a couple of higher caliber mouse guns, actually shoot.
I determined that almost all of them, mostly .38 spl or .357 mag, had really low mass, with aluminum, magnesium, or scandium frames, that did NOTHING to soak up any of the recoil. I'd shoot a dozen rounds, and my whole arm would hurt. A new shooter, especially a woman, would fire the thing once and would never fire it again, and if they did, they'd have a nearly insurmountable flinch problem. Because the gun hurt to fire.
I made a comparison with an old S&W .38 with a 5" pencil barrel. It had enough mass, being all steel, that the recoil wasn't that uncomfortable. (I used that gun to teach for a long time. Nobody had any recoil issues with that gun.
But I verified all of my claims by shooting the guns, that I got to shoot with free rentals. Because of my newsletter, I got to gather valuable data for cheap.
It’s so stupid that you had to cut out the name of the gun store every time he mentioned it, RUclips is so lame when it comes to their idiotic policies…
I lived in the country in Texas on a farm. My friends and I were allowed to go as far as the stock tank with our 410 shotguns dove and rabbit hunting. We were not allowed to use any 22 or rifled guns until we were older the farmers realized that they would go to far and could hurt cattle. I have had a love of guns and hunting since.
Very enjoyable discussion, thank you!
Wish I lived closer to Dallas.
Be careful of what you wish for. Dallas sucks and it takes a long time to escape it. Rural Texas, yes.
@joshbixby7265 This is 100% truth. The only people who claim they love Dallas are those who have never lived anywhere else and simply don’t know any better. Dallas is NOT Texas. It’s California, except a lot hotter and more humid, zero scenery and rapidly moving further left.
@@Johnfisher12345shit, I'm in Tyler and even it's getting to close to Dallas these days.
Very good video, nice chat. Yes, we need to push firearms more and safety with them.
When buying guns and computers the first thing is to ask what they want to use it for.
This is a solid dude right here.
Thanks for having him on. 👊
Interesting you mentioned the 642, after having several mod 85s with hammers chew up my belly, I ended up with a 642. I agree that it would possibly start a bad relationship with a younger, less experienced, and possibly female shooter. The weight and size makes it a really compact sys compliance firearm for those with experience.
I met Colion at a gun shop once. He's what you see in the videos. A super cool guy. He's considerably bigger than I thought he was. I thought he was a smaller but muscular dude. He's a bigger muscular dude. Also he was in there checking out guns like he said he does. I've met a few celebrities. Luckily they've all been good experiences. But Colion would be at the top and the only RUclips one I've run into.
I'm the guy if I'm with friends, I just tell em to try everything fuck it were not in a rush lol. I also say don't be so brand loyal there's so much out there don't cheat yourself. Somebody might make something that just hits the sweet spot better. My wife was a glock girl never wanted to see anything else till she opened up some and found some great options
Canik is that gun. I'm an M&P fan, but, my Lord, Canik pistols nowadays are sweet.
People will claim they suck, but when they shoot one, they see whats up. (Exclude the MC9 and very early models, I will admit those arent dependable for carry)
Can absolutely confirm Canik makes LEGIT pistols. I carry a TP9DA as my primary. I have a couple other Caniks as well. GREAT guns, full stop. Then when you factor price in comparison to the competition, they’re damn near miraculous.
@jameskirk3 yeah exactly lol I want to try em all. All of these manufacturers out here hell why limit yourself. I put my glock aside for a czp10f, I have a few handguns but the cz fits so nice much better than the glock. I also have the m&p I carry too
@jameskirk3 I want a damn canik so bad right now, they have soooo many options it's nuts.
The first pistol I bought was a 1911 in 45. I love it.
Your vibe is infectious, love watching your content!
SILENCE, ASSBOT!!!
Garden tool.
I tried to make sure when I went into a gun store for the first time a month ago to just let the person behind the counter guide me. I let them know size wise about what I was looking for just based on some brief research but said I was open. And I let them take me around and explain various things. I was just nervous because I didn't know how it would go. And I came out of it very happy. They were extremely friendly and offered me A LOT of great information and suggestions. Now after following their advice and other's in that industries advice I'm close to my first purchase. I'm excited, and a bit nervous. But I know the nervousness will pass with training.
The one that claims to know everything and isn’t willing to listen to advice from someone that has more experience.
This, and it can be said about gun store clerks as well.
I learned the most by listening and watching. Never be afraid to ask questions either. Most folks are happy to answer.
@@miaskI stopped asking questions when I asked the "expert" who ran the local gun store why he tried to sell me powder that wasn't correct for my colt navy, he tried to sell me rifle granulated powder and told me it was 100% for pistols. So I told him it wont shoot that powder, so he then told me "it's not the powder, your gun isn't shooting because it doesn't have a firing pin"... Really? A firing pin on a black powder piece? And the guy claims to be an expert on all things shooty...
So I loaded a chamber with a round ball and 25 grains of that totally for pistols blackhorn powder and put a cap on the nipple and dragged him into the indoor range discharged it at the target, then put a second cap on that same nipple and repeated, 6 times I did this, then asked him "If it's no firing pin that is the problem, explain why the caps all detonated as intended but the charge failed to ignight?"
Having worked with Cody, he is the absolute best!
I cant stand gun store owners who act like im a pesant because they want a down payment to hold the SIG MCX Spear, left and went to another one that let me hold it and see if i liked it
That’s absurd. It’s not even that expensive a gun, and certainly not rare.
That's wild. The shop I use let me handle a brand new Colt Python with no issues. $1400+ revolver, and they didn't even flinch. They had a Wilson Combat 1911 as well and were cool and let me hold it to check it out. Never crossed my mind not to ask, lol. Got them a sale.
Down payment to hold a firearm? I’ve never heard of that before.
They probably have had people run out the door with them. Theft even in a gun store is a real thing. Ammo theft is crazy right now.
@seanpanza1970 it left a very bad taste in my mouth, ironic since the store is so close I could walk
You need to do a video on “The type of gun store employees I can’t stand” instead and tag those stores so us enthusiasts can only go those as a last resort. That being said, I do appreciate these type of videos due to the fact they help the newbie’s. Great job brother and keep up the great videos!
*Very true!!*