4 Step Difficult Conversations Process

Поделиться
HTML-код
  • Опубликовано: 25 дек 2024

Комментарии • 40

  • @sonanachappa7211
    @sonanachappa7211 6 лет назад +6

    Very organized and strategic way of resolving issues in a team. Thank you for sharing.

  • @johnvang2503
    @johnvang2503 2 года назад +2

    Amazing video, very clear, concise, and strategic approach to the "tough conversation".

  • @aoleonalegun5275
    @aoleonalegun5275 5 лет назад +2

    Yes just yes. I used this. And it worked.

  • @NewtralHuman
    @NewtralHuman 2 года назад +3

    *1) Summary: How to conduct difficult conversations with your subordinate?*
    1.1) Clarify why you're having this conversation only with facts (not opinions).
    1.2) Why is this conversation personally important to *you.*
    1.3) Ask: What are *you* going to do about it? (There has to be accountability. Accountability not as a negative consequence perse, but as a loss of opportunity to get results.)
    1.4) Ask: How can I help you to achieve the result in step 3.
    *2) Summary: How to conduct difficult conversations with your peer or manager?*
    2.1) Same as 1.1.
    2.2) Why is this conversation personally important to *us.*
    2.3) Ask: What are *we* going to do about it? (There has to be accountability. Accountability not as a negative consequence perse, but as a loss of opportunity to get results.)
    2.4) Ask: How can I help to achieve the result in step 3 for *us.*

  • @belltowerringer
    @belltowerringer 3 года назад +1

    Excellent video! I feel so much better going forward with addressing an employee now. Thank you for making an awkward and difficult task more natural and easier!

  • @Gorboduc
    @Gorboduc 5 лет назад +2

    Very good idea and very well presented! I'm gonna try this.

  • @ryanfrizzell736
    @ryanfrizzell736 2 года назад

    Great video for mastering difficult conversations. With this instrumental video I better master those difficult conversations, overcome resistance, and actually be that better leader in the workplace.

  • @danielbaldry
    @danielbaldry 6 лет назад +4

    Simple, basic and effective. Great video... Thanks for taking the time to share these insights.

  • @alvinvillanueva8738
    @alvinvillanueva8738 4 года назад +1

    Thank you! I just did it today and it works

  • @mathewdesbiens7888
    @mathewdesbiens7888 5 лет назад +1

    Simple yet very effective. Thanks!

  • @carolynmontibello8421
    @carolynmontibello8421 6 лет назад +9

    There are some great points here. I wonder if asking a valued employee the question what are you going to do about it might come off as intimidating?

    • @crayzee1372
      @crayzee1372 5 лет назад +1

      I thought the same. I guess it depends on the the level of responsibility expected of that person's post or grade.

    • @johncowne1442
      @johncowne1442 3 года назад +2

      What's the effective alternative?

    • @christianpaul-cp6746
      @christianpaul-cp6746 Год назад

      Was just thinking the same thing. Accountability looks much different in 2023.

  • @venugopal9967
    @venugopal9967 9 лет назад +3

    Excellent... mind blowing yet simple

    • @SharmilaSinha
      @SharmilaSinha 4 года назад

      The Pygmalion Effect
      ruclips.net/video/vc9Twk2d4gE/видео.html

  • @devan9585
    @devan9585 3 года назад

    Vert interesting approach 👍

  • @almacole8675
    @almacole8675 6 лет назад +1

    Helped me a lot, learned lots of things I didn't know. Thanks.

    • @SharmilaSinha
      @SharmilaSinha 4 года назад

      The Pygmalion Effect
      ruclips.net/video/vc9Twk2d4gE/видео.html

  • @NBAlejo
    @NBAlejo 5 лет назад +1

    Thanks!

  • @aravindm4584
    @aravindm4584 5 лет назад +1

    If your conversation turned difficult, stop, and start again. Repeat until you think it's worth the time. Then jot down key strengths and failures. Move on to next task.

  • @mhishamyakoob6948
    @mhishamyakoob6948 5 лет назад +1

    Great piece!Bang on target.

    • @SharmilaSinha
      @SharmilaSinha 4 года назад

      The Pygmalion Effect
      ruclips.net/video/vc9Twk2d4gE/видео.html

  • @YunusHKhan
    @YunusHKhan 2 года назад

    Outstanding

  • @giovannipineda84
    @giovannipineda84 4 года назад +3

    This is too difficult, I'm feeling emotional but I can't yell.

  • @readizon4965
    @readizon4965 3 года назад +1

    Would like to ask what if they reponded why asking them "what we can do about it" that I am supposed to give them the things they should have to do

  • @asadzubair3742
    @asadzubair3742 5 лет назад +2

    What if they say .... I dont know what we can about it, you tell me ?

    • @SharmilaSinha
      @SharmilaSinha 4 года назад

      The Pygmalion Effect
      ruclips.net/video/vc9Twk2d4gE/видео.html

  • @Oogiappa
    @Oogiappa 5 лет назад +6

    Excuse me, but a great leader knows the details of the projects and can help the team with what they are going to do “about it”. I make it a point to know the context as much as possible, context is everything. If not, you’re leading blindly.

    • @johncowne1442
      @johncowne1442 3 года назад

      help them, yes. Spoon feed them ... why are they employed?

    • @erenuyanik7207
      @erenuyanik7207 3 года назад +1

      He is absolutely right...

  • @giovannipineda84
    @giovannipineda84 4 года назад +2

    - We need to let you go. What are you going to do about it? :O

  • @stephencoleman4424
    @stephencoleman4424 7 лет назад

    It's serious, it's Dwaynes fault, and the consequence is severe. Yahwae please assist a helpless servant.

  • @espannajoanna8492
    @espannajoanna8492 5 лет назад +5

    Old school and horrible

  • @rycreate2521
    @rycreate2521 4 года назад +1

    Not an effective solution. This is a kind of leader that just wants output without realizing they are asking for an unreasonable one! Fire this kind of boss!

  • @ne2448
    @ne2448 4 года назад

    Narcissist 101, not leadership

  • @dagwould
    @dagwould 5 лет назад

    "Hello everyone"? Who's everyone? I'm just me here by myself in front of the computer. You're not addressing a crowd, just one viewer at a time, usually. "Hello" does it.

    • @johncowne1442
      @johncowne1442 3 года назад +1

      But what did you think of his ideas???