Just a heads up for everybody, the button positions on the remote might be different depending where you come from. I'm from Canada so the input button is where the setting button is on the video and the setting button on my remote is on the bottom right. I got a Q80r and this solution worked BTW. Thanks alot.
It worked. Samsung Sound+ HW-MS6501. Recently HDMI - ARC abruptly stopped working and getting audio only thru TV speakers. Initially, I thought its my Sony x900f to blame . Changed HDMI cables, Bravia sync on/off. tried every single solutions on the X900f. Even i thought of Factory resetting the TV. Thank God, didn't do that. Or Else i drown into bigger headache. Resetting the sound bar took less than a minute and ARC worked like charm. Thanks to Pal Claudiu :)
Thank you so much for posting this! It worked on my Samsung q800a soundbar, and seriously saved me from buying a whole new setup. I tried so many other ways to init my soundbar and none of them worked.
Thank you so much for this!!!! I've been pulling my hair out for the past 3 days dealing with the open-box sound bar I bought from Bestbuy. Turns out it was a store demo that will play for only a couple minute before cutting out to TV speaker and I just needed a factory reset!
You have a button pair or reset the bluetooth, select the source bluetooth and press and hold the button, (i don't remember what button is on the remote control)up, down, left, or right, if is not working reset the sound bar
Was hopeful this would work for my Samsung hw-q600b, but no joy. It hasn't worked since I got it a week ago. I'm waiting for a Samsung repair engineer to come and take a look.
Thank you so much!!! This solved my "SHOP4 DISPLAY" issue on the HW-MS750 Sound+ Soundbar. Samsung support said the unit was damaged and to send it in... Symptoms: +,-,SOURCE,SPEAKER ADD, and WIFI SETUP buttons on the soundbar did not work and unit would reset periodically to 50 volume
I have a Q86R (EU version of Q80) with the latest firmware and I had to select the eARC input and then hold volume + and - on the soundbar. I don't seem to have a DIN source on mine.
I have the Q950A and the button layout is the same on the sound bar. The - and + did not work for me (did nothing), however, pressing the settings (cog icon) on the remote for ~10 seconds did force the soundbar to factory reset itself and it has so far resolved my issue where the sound would drop instantly to 0 (tried connecting with eARC/HDMI/WiFi with the same issue). FYI, my remote button layout is slightly different.
I have an Q850t my WiFi says disconnected . It’s a pain in the butt. One week it’ll say it’s connected and it’ll say disconnected. But the Dolby Atmos not appearing on my screen when I watch movies that are in Atmos like on VUDU, Prime , Paramount , MAX the Atmos would appear on display on the soundbar but lately I haven’t been seeing that . But I’m able to watch the movie and hear good sounds but I just enjoyed the Atmos . Any ideas ?? I could use the help thank you
@@dawidkupiec4970 when is come on and off the soundbar is in protection mode and something is short on board. In general the amplifier chip is go short
My soundbar is connected with the ARC and I never have a problem with the soundbar itself but my subwoofer and rear channel keeps losing the Bluetooth connection.. any ideas why?
Switch off the soundbar and on back of subwoofer and rear speakers push the button ID SET for 5 sec the blue light flashing fast , press and hold the button mute 🔇 on remote control for 5-7 sec , on soundbar screen is appearing ID SET ,Switch on the soundbar and all going connected, stable blue light
Ms750 shop4 display mode - held the cog button on the remote until init appeared and the unit shortly turned off. Turned unit back on, now not in shop 4 mode 👌.
My Q80R keeps showing ON then HDMI2 (it was on HDMI2 when it worked last time), then BYE and ON again. Sometimes it flashes UPDATE then same circle. Remote is not working so can't do factory reset. Any ideas guys? Thanks.
Hello i just bought samsung q60t which i am connecting with lg tv.. it works perfect with optical wire but NO SOUND With HDMI-AR! Will this rest work with it? Thanks a lot
You need to connect the HDMI cable on the back of TV in HDMI ARC is only one and on the back of soundbar on HDMI out(ARC)and select the source TV ARC , this source appear only if the connection or HDMI cable is ok
On this model the ARC connection is use same source ( D-IN ) connect all cable and select D-IN ,put the volume up from tv and see if is working (anynet+)is need to be on in the tv and soundbar
I am trying to get my HW-90R to work.. just bought from a company: when i plug the power in it first goes "ON" then it blinks "wifi", then "wifi disconnected" then goes "bye" and repeats that cycle until i disconnect the power.. the remote doesn't even work
Hi the sound bar is faulty and you need to send back. The fault in your sound bar is the amplifier chip is goo hot and the auto protection is switch the soundbar off to don't catch fire.
When the soundbar is coming ON and after 30 sec is goo OFF and is doing repeatedly is a problem with the amplifier , the adaptor is faulty or si wrong adaptor
In your soundbar you have a 4 amp chip. The chip is not expensive ,you need to find someone to replace them with hot air machine. Or replace the board what is more easy for you is just open the scrolls
Thank you soooooooooooo damn much man!!!!!!! This only happened once before, couple years ago and I forgot how to do that and ya, I’m @ 100% now. Thank you!!! Just basically had to do what you did and I started my movie back up and they were all working!! You know how many troubles I’ve been through since I got my new Samsung QN900A 85” with Xbox Series X 🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️. Only problem now is when I go and try to play a movie on my Xbox, it stops, screen starts to flicker and it gives me the HDCP error. 😡😡😡😡😡🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🥵Plz help if anyone knows how to pass that!!!!!!
You can change the HDMI CABLE and setup the connection , or if you connect in diferent HDMI in the tv on tv screen is come autodetect your Xbox ,but i recomend to use a 4K HDMI cable
@@claudyu2002 Ya, see the only thing is, is that when using my Xbox to watch movies, I run my hdmi from Xbox to the back of my soundbar so I get that Dolby Atmos. But since I’ve gotten this new tv, I’m getting the HDCP error and my screen will flicker and freeze. As for now, I got my Xbox hdmi to tv & hdmi ARC from soundbar to ARC on tv.
Hi Thanks for the video first of all and your efforts I have samsung frame edge 55 And q700a samsung sound bar The first problem is it was dropping sound for what i am playing every single min for seconds I thought the problem is the distance for subwoofer But it wasnit I searched from google I found that i must disable anynet hdmi from tv setting But the sane problem still exists I searched for. Hdmi in sound bar yesterday and i found 2 One is normal And other labeled ( to tv and arc or sth like that ) i plugged hdmi not the one comes with sound bar i dont know where is it . I used the cable comes with samsung frame edge but tv cant get the source of hdmi although i choosed it from sound bar I connect sound bar to wifi by smart things app and i think the problem of dropping has disappeared But until now i dont know how to connect both divices with HDMI
If you use a HDMI cable is need to be a 4K HDMI and connect to the tv in HDMI arc and on soundbar to HDMI output , select the source d.in or tv arc. If is same problem reset the soundbar and the tv and setup again, is possible some missing files for audio output
@@claudyu2002 i was connecting it by bluetooth for 3 years But i have problem and i found it common problem when i searched in internet that the sound keep cutting off for seconds every single min Until i connected it by wifi it stopes cutting But i only wanted to try the hdmi Any way its ok now by wifi connection
@@nezarmahmoud7728 is possible to be a Bluetooth card faulty from tv or soundbar, if you connect a diferent (smartphone, tablet) to the soundbar by Bluetooth and is same problem is the soundbar Bluetooth card ,
i need help me soundbar freez while playing dolby atmos and factory resset only help but its freeze every time playing dolby atmos :( can someone help me ? how meybe reinstall firmware or what ishould doo
@@claudyu2002 its started working fine not freezing anythink but i cannot get working dolby atmos anymore and now i got working even the dolby atmos what the hell anyway thansk for trying help i thin kthe soundbar is fine
Hi my HW-N950 is stuck in a boot loop cycle. It has latest firmware available installed but when switched on the other morning it started displaying ON...D.IN...flashes UPDATE...THEN displays D.IN again..then BYE this is repeated several times before the soundbar eventually turns itself off. I can't select any other sources as the soundbar is stuck on the D.IN source. Inserting a USB stick with latest firmware doesn't initiate a firmware update probably due to it being already loaded with the latest firmware or the soundbar is not booting far enough into its boot sequence to look for firmware file. Do you have any ideas on how to repair or reset at all please?...thanks.
@@claudyu2002 Hi Pal...is this now confirmed as what the issue is when my soundbar is doing this...have you recently fixed a soundbar with my exact same issue?. Thanks Craig.
@@FunhouseEssex2010 on your soundbar you need a smart samsung phone and instal Multiroom app connect the soundbar to the internet and from the app ,seting, update the soundbar
Just a heads up for everybody, the button positions on the remote might be different depending where you come from. I'm from Canada so the input button is where the setting button is on the video and the setting button on my remote is on the bottom right. I got a Q80r and this solution worked BTW. Thanks alot.
Sorry to hear that. Id probably hurt myself if I lived in Canada
It worked. Samsung Sound+ HW-MS6501. Recently HDMI - ARC abruptly stopped working and getting audio only thru TV speakers. Initially, I thought its my Sony x900f to blame . Changed HDMI cables, Bravia sync on/off. tried every single solutions on the X900f. Even i thought of Factory resetting the TV. Thank God, didn't do that. Or Else i drown into bigger headache. Resetting the sound bar took less than a minute and ARC worked like charm. Thanks to Pal Claudiu :)
Thank you so much for posting this! It worked on my Samsung q800a soundbar, and seriously saved me from buying a whole new setup. I tried so many other ways to init my soundbar and none of them worked.
very helpful...i reseted my soundbar..now bass is working fine..button order is different but worked well..good job 👍👍👍
This saved me from buying another soundbar !! Thank you 🎉
Thank you so much for this!!!!
I've been pulling my hair out for the past 3 days dealing with the open-box sound bar I bought from Bestbuy.
Turns out it was a store demo that will play for only a couple minute before cutting out to TV speaker and I just needed a factory reset!
Thank you so much. I connected the soundbar to the tv and it had no sound. I was trying for a week to fix it and then I saw your video tysm
It worked on my MS650. Just follow the right buttons. Thanks ✌🏻
Thanks this helped me get rid of a robot voice keep saying hi everyday
it worked! thank you so much! My Q80R has bluetooth disconnect issue before.
Thank you it worked for me. I almost bought a new one
Thank you so much! Worked with my Q800D soundbar too.
It worked on my Q80R, thank you much!
Ty! You solved bluetooth pair issue on my N650. The manual is really bad for this device.
Yes
You have a button pair or reset the bluetooth, select the source bluetooth and press and hold the button, (i don't remember what button is on the remote control)up, down, left, or right, if is not working reset the sound bar
My Samsung setup was not detecting HDMI arc correctly so I reset the soundbar. This method fixed the problem.
Adam Knight how did you reset the soundbar ?
@@davidgodin4156 watch the video and follow the instructions
Was hopeful this would work for my Samsung hw-q600b, but no joy. It hasn't worked since I got it a week ago. I'm waiting for a Samsung repair engineer to come and take a look.
Same with me. I wonder how they are not pulling back this electronic and fix the problem
Thank you so much!!!
This solved my "SHOP4 DISPLAY" issue on the HW-MS750 Sound+ Soundbar.
Samsung support said the unit was damaged and to send it in...
Symptoms: +,-,SOURCE,SPEAKER ADD, and WIFI SETUP buttons on the soundbar did not work and unit would reset periodically to 50 volume
Ben Klingelhefer my soundbar is doing the same thing.... so I just hold down the settings button?
I have a Q86R (EU version of Q80) with the latest firmware and I had to select the eARC input and then hold volume + and - on the soundbar. I don't seem to have a DIN source on mine.
On the back of soundbar you have a connection for optical cable?
I have the Q950A and the button layout is the same on the sound bar. The - and + did not work for me (did nothing), however, pressing the settings (cog icon) on the remote for ~10 seconds did force the soundbar to factory reset itself and it has so far resolved my issue where the sound would drop instantly to 0 (tried connecting with eARC/HDMI/WiFi with the same issue). FYI, my remote button layout is slightly different.
Arçelik tv bağlanıyor mu acaba bilgi verir misiniz😊
Thanks. It worked. How did you figure this out?
@@mezaboomole6712 with a lot of trying
thanks worked for q70r soundbar
Thanks my audio started working again
I have an Q850t my WiFi says disconnected . It’s a pain in the butt. One week it’ll say it’s connected and it’ll say disconnected. But the Dolby Atmos not appearing on my screen when I watch movies that are in Atmos like on VUDU, Prime , Paramount , MAX the Atmos would appear on display on the soundbar but lately I haven’t been seeing that . But I’m able to watch the movie and hear good sounds but I just enjoyed the Atmos . Any ideas ?? I could use the help thank you
why is it the short videos that always works? this guy came in and said this is how you reset a samsung sound in under a minute
Hi I have a ms650 and it randomly turns itself on and off through the day do you thing the reset would do the job ?
Try to reset and if is not working you need to replace the amplifier chip
@@claudyu2002 OK ill give it a shot
@@claudyu2002nope didn't work
@@dawidkupiec4970 when is come on and off the soundbar is in protection mode and something is short on board.
In general the amplifier chip is go short
Worked on Q700A as well 👍
How to reset mine ..my soundbar nd the apeaker not connected😔
Model?
My Samsung Atmos Soundbar (Q90R) keeps cutting in and out (subwoofer and rear speakers only). Will a factory reset fix this problem?
Thanks, it worked after I lost power and it wouldn't connect, cheers
My soundbar is connected with the ARC and I never have a problem with the soundbar itself but my subwoofer and rear channel keeps losing the Bluetooth connection.. any ideas why?
Try to reconnect
Switch off the soundbar and on back of subwoofer and rear speakers push the button ID SET for 5 sec the blue light flashing fast , press and hold the button mute 🔇 on remote control for 5-7 sec , on soundbar screen is appearing ID SET ,Switch on the soundbar and all going connected, stable blue light
Yes I can go through the steps to reconnect it but it's kind of irritating that it loses the connection every two weeks or so
@@gijoe696 is rear speakers and subwoofer in tha same time is loose the connection?
@@gijoe696 if is happening again you need to clean the TX Card from the soundbar and connectors from flexible cable to TX Card
Super, sorted out my frustrations in a flash. Thanks
Ms750 shop4 display mode - held the cog button on the remote until init appeared and the unit shortly turned off. Turned unit back on, now not in shop 4 mode 👌.
Thanks for this!
Thank you!!!! It worked
I have a HW-N550 and can't get my audio back. I have background sound just no audio I've tried this many times and nothing works :(
i have the same issue
What if im having no response from my source button via remote or via the soundbar itself
Anybody help , Continue update coming on screen, How to update Q70R soundbar, SmartThings app not working, There is no usb port!
My Q80R keeps showing ON then HDMI2 (it was on HDMI2 when it worked last time), then BYE and ON again. Sometimes it flashes UPDATE then same circle. Remote is not working so can't do factory reset. Any ideas guys? Thanks.
Press and hold volume + and volume - same time for 30sec
@@claudyu2002 thanks for the tip. I tried that as well. I also tried to update with USB. None of them worked. :(
@@tdphi98 if is not working, the memory is damage ,full, or something short and the procesor is going in protection mode and is switched off
Hello i just bought samsung q60t which i am connecting with lg tv.. it works perfect with optical wire but NO SOUND With HDMI-AR! Will this rest work with it? Thanks a lot
You need to connect the HDMI cable on the back of TV in HDMI ARC is only one and on the back of soundbar on HDMI out(ARC)and select the source TV ARC , this source appear only if the connection or HDMI cable is ok
Yes i connected the cable on hdmi arc on both tv and sound bar but still no sound and used two different cables
@@jonathanborg2268 connect the cable play a sound on tv and select source on soundbar D-IN
On this model the ARC connection is use same source ( D-IN ) connect all cable and select D-IN ,put the volume up from tv and see if is working (anynet+)is need to be on in the tv and soundbar
I have everything as explained by you.. still no sound :/
Hi guys am using a Samsung HW-H450 soundbar and lost the remote, how do i reset to factory without remote because Subwoofer doesn't want to pair. 😭😭
I am trying to get my HW-90R to work.. just bought from a company: when i plug the power in it first goes "ON" then it blinks "wifi", then "wifi disconnected" then goes "bye" and repeats that cycle until i disconnect the power.. the remote doesn't even work
Hi the sound bar is faulty and you need to send back. The fault in your sound bar is the amplifier chip is goo hot and the auto protection is switch the soundbar off to don't catch fire.
When the soundbar is coming ON and after 30 sec is goo OFF and is doing repeatedly is a problem with the amplifier , the adaptor is faulty or si wrong adaptor
Pal Claudiu ohh that sounds like a dead on answer, do you work for samsung ? How much would something this cost to repair ?
@@Steven-uy5cz I'm not work for Samsung but i fixed and reprogramming a lot Samsung TVs and soundbar.
In your soundbar you have a 4 amp chip. The chip is not expensive ,you need to find someone to replace them with hot air machine. Or replace the board what is more easy for you is just open the scrolls
Thank you soooooooooooo damn much man!!!!!!! This only happened once before, couple years ago and I forgot how to do that and ya, I’m @ 100% now. Thank you!!! Just basically had to do what you did and I started my movie back up and they were all working!! You know how many troubles I’ve been through since I got my new Samsung QN900A 85” with Xbox Series X 🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️. Only problem now is when I go and try to play a movie on my Xbox, it stops, screen starts to flicker and it gives me the HDCP error. 😡😡😡😡😡🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🥵Plz help if anyone knows how to pass that!!!!!!
You can change the HDMI CABLE and setup the connection , or if you connect in diferent HDMI in the tv on tv screen is come autodetect your Xbox ,but i recomend to use a 4K HDMI cable
@@claudyu2002 Ya, see the only thing is, is that when using my Xbox to watch movies, I run my hdmi from Xbox to the back of my soundbar so I get that Dolby Atmos. But since I’ve gotten this new tv, I’m getting the HDCP error and my screen will flicker and freeze. As for now, I got my Xbox hdmi to tv & hdmi ARC from soundbar to ARC on tv.
@@TraviSScott3 you can connect the soundbar by Digital cable ,Bluetooth , Tv Sound Connect (wireless)
@@claudyu2002 Right, but that still doesn’t help pass the HDCP error right?
Hi
Thanks for the video first of all and your efforts
I have samsung frame edge 55
And q700a samsung sound bar
The first problem is it was dropping sound for what i am playing every single min for seconds
I thought the problem is the distance for subwoofer
But it wasnit
I searched from google
I found that i must disable anynet hdmi from tv setting
But the sane problem still exists
I searched for. Hdmi in sound bar yesterday and i found 2
One is normal
And other labeled ( to tv and arc or sth like that ) i plugged hdmi not the one comes with sound bar i dont know where is it . I used the cable comes with samsung frame edge but tv cant get the source of hdmi although i choosed it from sound bar
I connect sound bar to wifi by smart things app and i think the problem of dropping has disappeared But until now i dont know how to connect both divices with HDMI
You can connect the soundbar to tv by Bluetooth
If you use a HDMI cable is need to be a 4K HDMI and connect to the tv in HDMI arc and on soundbar to HDMI output , select the source d.in or tv arc. If is same problem reset the soundbar and the tv and setup again, is possible some missing files for audio output
@@claudyu2002 i was connecting it by bluetooth for 3 years
But i have problem and i found it common problem when i searched in internet that
the sound keep cutting off for seconds every single min
Until i connected it by wifi it stopes cutting
But i only wanted to try the hdmi
Any way its ok now by wifi connection
@@claudyu2002 🌹🌹
@@nezarmahmoud7728 is possible to be a Bluetooth card faulty from tv or soundbar, if you connect a diferent (smartphone, tablet) to the soundbar by Bluetooth and is same problem is the soundbar Bluetooth card ,
My soundbar not connected to sub woofer 😢
i need help me soundbar freez while playing dolby atmos and factory resset only help but its freeze every time playing dolby atmos :( can someone help me ? how meybe reinstall firmware or what ishould doo
Is freez because one of the amplifier chip is gone and is goo in protect mode, you need to replace all 3 amplifier chip
@@claudyu2002 its started working fine not freezing anythink but i cannot get working dolby atmos anymore and now i got working even the dolby atmos what the hell anyway thansk for trying help i thin kthe soundbar is fine
but i have it like 3 monitor now :\\\
@@arnyczful what model is the soundbar?
@@claudyu2002 samsung hw-k950
So what.. (what`s next)? I do what you do but still no sound from my TV.... (Not able to find the soundbar on my TV`s menu... ARRG..
What soundbar model and what connection you use forom tv to soundbar
You have sound at The soundbar with other connection's?
@@claudyu2002 Samsung ms650. I have HDMI (ARC) and optical cable. It have worked before but not anymore, buhu..:)
@@claudyu2002 Yes, I have my iPhone connected thru WIFI (the soundbar is connected to my WIFI). I can also connect it with my Macbook Pro
@@chilis_no if you connect by Bluetooth some device now is working the sound on soundbar?
Works on q70r as well
Muito, mas muito obrigado
Welcome
Please how much the price
Price for what?
Q70R front LCD display doesn't work. Can anyone help ?
You need to check the connection ,check if is have power or replace is faulty
Thanks my god love u
Thanks my audio works again !
Hi my HW-N950 is stuck in a boot loop cycle. It has latest firmware available installed but when switched on the other morning it started displaying ON...D.IN...flashes UPDATE...THEN displays D.IN again..then BYE this is repeated several times before the soundbar eventually turns itself off. I can't select any other sources as the soundbar is stuck on the D.IN source. Inserting a USB stick with latest firmware doesn't initiate a firmware update probably due to it being already loaded with the latest firmware or the soundbar is not booting far enough into its boot sequence to look for firmware file. Do you have any ideas on how to repair or reset at all please?...thanks.
The soundbar is in the protection mode, problem with the amplifier, you need to replace the amplifier chip ,one is gone
@@claudyu2002 Hi Pal...is this now confirmed as what the issue is when my soundbar is doing this...have you recently fixed a soundbar with my exact same issue?. Thanks Craig.
@@FunhouseEssex2010 sorry ,the message was for someone else
@@FunhouseEssex2010 on your soundbar you need a smart samsung phone and instal Multiroom app connect the soundbar to the internet and from the app ,seting, update the soundbar
Your soundbar is start installing the update and was disconnected
Bluetooth does not work for me and does not appear. I have reset the factory status, but Bluetooth does not appear on any device
On remote control you have pair button, you need to press the button for showing on your device
@@claudyu2002 I did but not working
Try update the software
works with my q70
Works on HW-Q90R as well
It's not working how to change battery, I cannot see where to open
That's probably the thing my phone Keeps on picking up in bluetooth
Didn’t work for mine
What soundbar you have and what is the problem at the soundbar
My bluetooth on sound bar isn't working
Qui pourrait me donner une astuce, car le caisson de basse, satellites n’émet de sont alors que le voyant bleu clignote
Merci de vos réponses
How do I reset my samsung hwf355?
Select D-IN and from remote control press and hold play button for 30sec on screen appire INI
My soundbar hw-ms650 and I need bios file
Sorry but i don't have
My shit won’t even turn on there is no video about it to bruh
Check the power supply
Check if is voltage on mainboard, Check the fuses
Good
Cómo puedo poner el volumen
SamSung by LG