I’ve seen one guy take a spatula, put double-sided tape on one side stick it in the drive and pull out three discs that were stuck in there and he fixed his issue. There’s no telling what’s wrong with yours so most likely you’ll have to open it up and fix it or have some professional do it. You can manually insert disc’s. there’s a manual screw You can turn to insert and eject the disc. you’ll have to look up your particular model on where it’s located.
There’s a way to insert and eject manually. You’ll have to search your model to find where the manual eject screw is. It Takes a tiny Phillips screwdriver. If things are too jacked in there I guess it won’t work though. Also turn off the PS4 before you do it.
Ok I did this and it didn’t work But when I did it and left the disc in when I manually inserted it thru the manual way it read the disc So it’s basically just not ejecting and taking them in idk what to do at this point
Unfortunately there are many things that can go wrong in a disc drive. Could be a ribbon cable issue, maybe the motor that controls the rollers is bad or the sensors that trigger that motor are bad. Maybe the belt broke or is slipping causing the gears to not engage... Hard to tell. Its possible you'll need a replacement disc drive. If you do, order the correct model. Keep the board that was on your original disc drive. Never separate your PS4 and that disc drive board. I've seen one PS4 that will not work with any disc drive. Hopefully yours isn't doing that.
See me I don’t have money and I don’t have the stuff to take the parts off or bring it to somebody to fix it for me but I have a PS4 slim everything is in place it’s clean but it will not work and I don’t have money to replace it 😭😭😭😭😭
That's too bad. At least you can still download games from the online store. I have a couple of friends who have the same problem and their solution is to make it a download only machine. No disc drive needed.
In notifications you can cancel the failed attempted download as it can hinder the newer attempt. This was a tip I read last time I had this issue. Also in safe mode you can select rebuild database, it’s like Defragging your computer and won’t erase anything. I would do both these things before new attempt at the download. If all that doesn’t work (especially if it’s an older PS4) you’ll have to fully initialize your HDD (wipe everything) to get the Drive back to normal. Also located in safe mode. Hope this helps.
My Ps4 been working real good. one morning tired play game disk drive would make any running noise to pull disk in.. want do anything to take a game inside. So i purchased new disk drive put in it. Still does something you don't hear the running noise to pull dish in. Could something else went out on it.? Thanks”
I don't know what model ps4 you have but if it's an early model where the disc drive has a daughter board on it, then it could be an issue with that board. You can't replace them because they are "married" to the motherboard. If it's a later model ps4 without disc drive daughter board then it could be a fuse on the motherboard.
I openned my ps4 slim to clean it, i was si careful like Always i cleaned only the fan using small and soft things and ablowdryer,After i finished and turned on the PlayStation it started doing some noise ans when i tried to put in a disc it won't go in so i reopened it and found à little piece that has P2 written on it and got it out and when i turned it worked and i put a disc in everything goes normal untill i removed thé disc it did the same thing... Help
You might have to take it into the computer repair shop. They usually do video game consuls too. Disc drives can be complicated things to work on, if one thing is taken out or damaged the whole thing don’t work right.
My ps4 disc doesn't fully go inside and then ejects he disc After 12-13 tries it finally goes in It works perfectly then Suggestion to solve this problem?
To fix it would be to disassemble it, clean it out, find what exactly is causing the issue then reassemble. Many times I fixed issues like that with just a disassembly and cleaning. It's possible there's something foreign in there or a cracked gear might cause that.
I opened my ps4 to clean it and a tiny little piece of metal fell off, it's not broken or anything. And now when i open my ps4 i can hear a strange sound for a few seconds then it ends but i can't insert discs anymore. Unlike this video, the discs just don't get inside. And i didn't even opened the disc drive or get it out or something.
Just opened it again to clean it, moved some clamp around and now it works. I don't really know how to explain it but there are some white things and 2 rolls that get the disk inside the console. Those kinda popped out just a tiny bit out of socket, gotta be realy careful with those parts inside
Hey man, yesterday I cleaned my ps4, today I woke up to play some fifa but my disk won't go in I tried what you did in the video but it didn't work please man if you know anything about this please tell me I need help👍❤😢🙏
How did you clean the PS4? Can you hear anything rolling around in there if you turn the PS4 over? A roller might have popped off. If one roller pops off in there it can't suck in a disc.
Examine your ribbon cables too to make sure none are damaged either on the pins or cable. You might have to pull the drive out and take the top and bottom covers off to see if everything is in place. You can also use the manual eject spindle with a screwdriver to manually suck a disc in. While the drive is out, this is a good way to observe if everything is hunky dory.
I'm assuming it won't take in a game. It's possible you might have dislodged the plastic spacer in-between the two rollers. One roller is connected to the gears, the spacer connects the free spinning roller to the motorized one. If the spacer pops out then the drive can't suck in the game. That's one possibility.
Yeah. But the odds of an inexperienced person breaking it further is really good. I'd suggest a computer or phone repair store which might also do game consoles. Some mom and pop video game stores have someone around who fixes them as well.
My PS4 Console has the same problem my Game disc is not dirty the PS4 Console don’t take the disc nothing work so it must something wrong with the disc drive inside system.
If the disc drive is completely dead, I would assume a fuse is blown on the motherboard. There is some soldering skills needed to replace that. You'll find videos on it with a little searching on youtube.
I cleaned the rollers and also cleaned the entire disk drive, I fixed the white thingy that holds both of the rollers sicne I saw it's becoming loose, but it still doesn't work, my ps4 still can't take disk, any suggestions? I need help😭😭😭
I reckon it’s either a dead motor (the one that spins the rollers and such) or there may be a motherboard issue. If you got an old fatty, those have a “daughter board” that sit on the disc drive that can take a crap on you. They are also flashed to the main board and can be rather complicated. But it could also be an issue with the main board, killing communication with the disc drive. You gotta consult a real tech for that issue. I’m but a lowly part swapper.
Try manually inserting a disc while the PS4 is off. Once powered on If the disc drive does not acknowledge the disc in any way then it’s looking like a motherboard issue. Communication/power is not arriving to the drive.
@@RetroFix then what happens if you replace a new disc drive?, will it does something for my ps4? Is it bad? will the memories of my ps4 be erased? Cause I'm planning to replace it
4:00 my disc doesn’t spin freely like that. Or at all. Also the white part on the left that connects to the gears of the roller has trouble sliding in place
Could be one or more discs jammed inside, the rollers popped off, intake motor is dead or the whole disc drive is dead. Can you manually inject a disc?
Hey dude, great video! I have the same problem, mine doest make a sound and doesnt pull the disc, but it turns on the ps4 when i try to insert the disc. I dont even use the bluray reader, but this problem is keeping me from instaling the update because now the fucking ps4 thinks there is something wrong with it, and it gives me the error SU 42118-6, any ideas?
Blown fuse or fuses f201/f202/f203 on the daughter board attached to the Blu-ray drive, once the small fuse is replaced disk drive should work which will in turn let u do update and have no error code :)
What I would do is take it a part again and slowly check every part of the drive to make sure there is no obstructions inside that might be causing The rollers not to go down. Once I put it back together I will use the manual eject Spindle to see if the drive will suck in a disc. I do that before putting the drive back into the machine.
Retro Fix hi, I have reopened it and the rollers look fine although I have found a spring (tiny) that I am unsure of where it goes. I have a spring under the rollers so it’s not that one. Any idea where the other should be placed. Thanks
a spring for the manual insert/eject “spindle” uses a tiny spring which keeps the spindle gear off the other gears (until you press down with a tiny Philips screw driver to use.) in certain models the spring will go flying out when you open the “lid” of the drive. That’s what it sounds like to me. There are other springs in there too but those are harder to pop out so I imagine it’s the manual eject spindle spring.
The manual eject spindle has a little spring and sometimes for whatever reason but usually when somebody’s been inside, that spring wasn’t put back right and it grabs the gears as they turn to suck in a disc or eject it. You should be fine. But you never know when that will jack up the gears inside.
If it only “rattles” when the disc is going in or coming out I would suspect that the little spring for the manual eject spindle came out of its “nook” and is rubbing up against the gears. Almost a crunching noise rather than a rattling though so yours may be a different issue.
my sister forcefully put a disc into my ps4, it then wouldnt recognise the disk: i tried resetting, i manually ejected the disc with success, i then check the screw was tightened again by putting the disc in and seeing it feed it back in however now when i turn it on, it wont recognise my disk or suck it in i can here a click sound as if it knows the disc is there, but nothing happens. Pls help!!
I would figure something got out of wack in the mechanics of the drive and or when the disc was forced in it could have rubbed across the lens of the laser scratching it. Both of those situations calls for the PS4 to be opened up. Local computer/ phone repair shops usually handle game consoles.
Not necessarily. Just one of the possibilities. There’s also: rollers popped out of position, gear(s) out of alignment, drive motor dead, daughter board issue, motherboard issue. There is quite a few things that can be the culprit. When I repaired these for a living, the vast majority of disc drive issues were similar to this.
Alright so I have opened this up before and ever since the disc drive hasn't been working right, now it outright doesn't accept games, it'll spit them out if I use the option on the playstation but the botton disc touchpad doesn't work either, any ideas on where to start?
If I’m understanding your issue correctly: There are little pieces of metal under the shells which lead to the touch buttons located on the outside of the PS4 shells, when you put the shells back on it can be easy to accidentally smash them or bend them. The touch button won’t work because the metal inside the Shell can’t touch the copper pad sensor on the motherboard. This connection happens when the Shell is snapped back on to the PS4 chassis. You would have to bend them back into shape and line them up juuuust right. It can be very time consuming. Also check to make sure that both touchpads on the motherboard actually work and are not faulty. Do that first when you remove the shells. That’s where I would start.
@@RetroFix Alright thanks, I'm surprised you awnsered this fast if I'm being honest but I'm grateful for it, I'll let you know how it goes once I open it up again, which I'll do to spray the fan with an aerosol can while I'm at it. (Mostly avoiding doing it because past me rounded off a couple of the screws completely)
@@RetroFix Also yes, the power button to my playstation works, which I'm grateful for because I'm pretty sure something in the motherboard has been messed with, as the bluetooth on the controllers and the wifi will cut out at completely random intervals, and the only way to fix it is to put the ps4 in safe mode (even though it's still on which I don't know how it worked) they're probably not related but I figured I would tell you just incase that might be important. Note that this hasn't happened for about a few weeks, it suddenly started happening for a week then it hasn't done it since
@@PP-ek4kt my advice on those newly listed issues: your HDD may be starting to go out. If you’re not concerned with save data, I would try to re-install system software using the USB method. That will wipe the disc completely. You can try to rebuild database if you haven’t already but I assume you have. A faulty or “un-well” HDD can do all kinds of silly things like that. If that don’t work slap a different 500 gig in there. If it keeps giving you crap then it wasn’t the HDD... lol sometimes you get a troll up in your system and it’s the only way to weed them out. I believe those models have 1 or 2 visible wires, unplug them, make sure they’re not Messed up, re-plug them. You can try that first when you get back inside. Remember these are suggestions, I’m not saying that these are exactly what are causing your problems.
@@RetroFix I appreciate you helping me this much, I'll take any help I can get at this point, and I've already rebuilt the database, restarted the playstation, I've done everything short of factory resetting the thing because I value the things I have on there
VampyrMik Your best bet is to locate a computer repair shop near you that handles gaming consoles. If the rollers are very dirty they’ll still try to work but won’t suck in the disc. If you have a more serious issue then the gear motor is your culprit or even the rubber band that connects the motor to the gears could be gone or bad. Also there could be a blown capacitor somewhere that causes lower amounts of power (or no power) to the drive. All in all you’re gonna have to take it into a professional.
Something is out of wack in there. A computer/ phone repair shop in ur area should be able to fix it. Taking a drive apart and putting it back together can sometimes fix that.
Retro Fix there’s nothing wrong with it i just had to deep clean it but I never opened drive when cleaning after I finish cleaning it and putting it back together the drive works normally but 2 days later it just stopped working like theres a barrier blocking it from entering
What I would do is take it apart again and look around carefully for anything that might’ve popped loose like a spring or what have you. Sometimes they can become lodged under the rollers and block entry. Once you are confident that everything is in place, put the disc drive back together and use the manual inject/eject spindle to suck in a disc and make sure everything’s working before you put the PS4 back together.
Bro i have a ps4 pro an i dropped water on it by accident and now device work just fine except that the device wont accept any disks and the eject button wont make work nor will it make a sound when i press it plz bro give me and advice
It's likely that water got into the button boards and corroded them. It's possible to remove them and clean the corrosion off or buy new ones. It's tricky to get them out, I would recommend a professional. If u do it yourself, check out PS4 pro disassembly videos and you will get a good idea of how to take the console apart and get at those button boards. If the water got to the motherboard there could be serious damage which would explain why the drive won't take a disc or maybe the drive sensor got damaged. Really no way to tell what the water broke until inside the console.
@@RetroFix bro i dont want to bother you but im willing to replace the damaged part and fix the the parts that cannot be replaced put how to much do you reckon that it will cost me ?? And i will take it to professional ofcourse
Hard to say. Every repair shop has different pricing. Depending on what is broken it could be $100 - $200. I'm assuming they have a diagnostic fee which you pay on drop off. That fee could be $45 - $70 depending on shop but total out of pocket cost may get close, if not above, 200. But they'll call you with how much more it'll be to fix and check with you to see if u want to proceed.
There are several things that could be wrong. Rollers popped off or too dirty, a gear broke, the intake motor died or worst case scenario is something is wrong with the motherboard (and/ or daughter board for the disc drive- if you have an earlier model) causing no (or not enough) power to go to the disc drive. You will likely have to take the PS4 to a computer repair shop in your area. They likely fix game consoles too.
You can use a small Philips screwdriver and manually remove and insert discs. You may be able to input the model number of your pS4 (like cuh-1215a) - followed by "manual disc removal" and find where to stick the screwdriver. They change the location with every model.
@@szymon6776 oh boy. There are two rollers that are connected by a plasting fitting. If it pops out (which happens) it is not possible to get the disc in and out, the rollers become ineffective. Also could be a gear that popped out, which is right around the rooler that is connected to the rest of the gears. I've seen that before too. It will need service by someone with experience. At my shop I'd have you going again for $65. Just to give you an idea on price.
During a manual disc insertion, are you unable to spin the 'manual insertion screw' when it gets to the top magnet part or does the screw just keep spinning and nothing else happens? I tried my damndest to make my question make sense... Lol. A couple things you can check. Make sure the magnet is properly in it's holster and that the magnet is not upside down.
The only thing that can be done is to take it apart. Its possible to do more damage if you are inexperienced. I suggest calling around to computer/phone repair shops to see if they handle game consoles.
I've come across a few PS4s now that the disc drive is completely dead. My suspicion is either the daughter board for the disc drive has taken a crap or the motherboard has some components go out that control power to the disc drive. Not saying this is what has happened to you but it's a possibility. Hopefully for you the plastic piece which joins the two rollers (that suck the disc in) has popped off. That would be preferable to a dead drive.
For me It did I got it fixed then 4 hours later it satarted to make a weird noise when I turned it on . But I can't play the disc games which I'm not worried with but I hope that a reader or a laser won't effect my PS4 store games
I see. So someone was inside your PS4. That changes things. Your download PSN games won't be affected unless the PS4 motherboard senses something suspicious with your disc drive. It basically will brick itself if it thinks "moding" is going on. You'll need a replacement PS4 to play your purchased DLC if it does that.
At the shop, anytime there is a disc drive issue (which there are many) you will end up paying $65 with a 30 day warranty if the issue occurs again within that time frame.
Disc drives can be very frustrating to work on. The most frustrating ones I worked on turned out to be more of a motherboard issue such as a capacitor that died or even some of the controller chips go out which really sucks especially when you don’t do micro soldering like me. If you are fortunate your disc drive May have a drive wheel that went out Or a belt that is too loose or broke, the rollers that take in the disc could be super dirty or popped out. Hell I got some to work just by taking it apart and putting it back together again. If it’s none of those then you got a motherboard issue on your hands. Computer repair shops in your area may service game consoles.
Every PS4 is different depending on what condition it’s in. I had one PS4 that wouldn’t read discs but when I flipped the machine over it would read every disc great but that doesn’t happen with every PS4 that doesn’t read a discs. You know I’m saying? But your suggestion is definitely worth a try!
I doubted it but tried it anyway. PS4 pushed out the stuck CD, then I inserted it again and the PS4 pulled it in. WOW. After I opened it and everything. Maybe it had something to do with the bottom rubber under the optical drive. I removed that rubber to stop the CD from auto ejecting months ago. Anyway, Thanks. That helped.
Laser is dead. You'll have to replace it. One time I got a nearly dead laser to read when I put the PS4 upside down. Lol. You can give that a try. But yeah. New laser time.
@@tyrekecarter1406 Sometimes you just need to take the drive apart again and put it back together. If one little thing is not sitting correctly, that problem you have can happen. In my early days of fixing PS4 drives I would have this issue so what I would do is take it apart and use my fingers to test gears and pulleys and look to see all pathways are un-obstructed. I basically try to reverse engineer how the disk drive works in my mind. Eventually I’d come to the issue.
@@muffinzz_2363 here you go. T6 T8H T9H T10H Screwdriver Tool Kit with Prying Tool and Cleaning Brush Repair for Microsoft Xbox One/Xbox 360 and Sony PlayStation PS3 PS4 Controller www.amazon.com/dp/B071GKGGLZ/ref=cm_sw_r_cp_taa_I1JZDbMNVR0FA
If the "more than one disc is inside" scenario has been ruled out then I would figure the plastic piece in between the two rollers has popped out somehow. That would cause the drive to not be able to suck the disc in. Does it make any noise at all when putting a disc in? Or does it seem like it's completely dead?
Basically what’s wrong with my ps4 is it won’t suck anything in I opened it up it doesn’t make any noise I’ve looked everywhere nothing works I don’t know what’s wrong with it
Before you take any parts out Thy this first i have watched a video where the disc got stuck and he showed how to gettet out without, but mine didnt have any stuck disces and it worked. ruclips.net/video/QwiElAtqT-M/видео.html
This makes me wanna clean my own ps4 and treat my electronics better
Thanks man it really helped me out got my wife PlayStation good as new thank you
Thank u u saved my gaming carrer❤️😂
My PS4 won't even take any disk on in. It is like there is totally no power at all connected to the optical drive where the disk spins.
My PlayStation will not take discs anything I can do becides take it apart?
I’ve seen one guy take a spatula, put double-sided tape on one side stick it in the drive and pull out three discs that were stuck in there and he fixed his issue. There’s no telling what’s wrong with yours so most likely you’ll have to open it up and fix it or have some professional do it. You can manually insert disc’s. there’s a manual screw You can turn to insert and eject the disc. you’ll have to look up your particular model on where it’s located.
I’m having this problem because my brother pulled the disc out because it wouldn’t come out and now it won’t take a disc ever since
There’s a way to insert and eject manually. You’ll have to search your model to find where the manual eject screw is. It Takes a tiny Phillips screwdriver. If things are too jacked in there I guess it won’t work though. Also turn off the PS4 before you do it.
Ok I did this and it didn’t work
But when I did it and left the disc in when I manually inserted it thru the manual way it read the disc
So it’s basically just not ejecting and taking them in idk what to do at this point
Also when I press the eject with or without a disc in it beeps like it’s empty
And doesn’t eject
So the i can’t hear the rollers come on at all
Unfortunately there are many things that can go wrong in a disc drive. Could be a ribbon cable issue, maybe the motor that controls the rollers is bad or the sensors that trigger that motor are bad. Maybe the belt broke or is slipping causing the gears to not engage... Hard to tell. Its possible you'll need a replacement disc drive. If you do, order the correct model. Keep the board that was on your original disc drive. Never separate your PS4 and that disc drive board.
I've seen one PS4 that will not work with any disc drive. Hopefully yours isn't doing that.
See me I don’t have money and I don’t have the stuff to take the parts off or bring it to somebody to fix it for me but I have a PS4 slim everything is in place it’s clean but it will not work and I don’t have money to replace it 😭😭😭😭😭
That's too bad. At least you can still download games from the online store. I have a couple of friends who have the same problem and their solution is to make it a download only machine. No disc drive needed.
Thanks I was able to do this no problem!
I accidentally deleted GTA v and I tried to redownload it and it goes up then the update restarts and it keeps doing that
In notifications you can cancel the failed attempted download as it can hinder the newer attempt. This was a tip I read last time I had this issue. Also in safe mode you can select rebuild database, it’s like Defragging your computer and won’t erase anything. I would do both these things before new attempt at the download. If all that doesn’t work (especially if it’s an older PS4) you’ll have to fully initialize your HDD (wipe everything) to get the Drive back to normal. Also located in safe mode.
Hope this helps.
Thanks
My Ps4 been working real good. one morning tired play game disk drive would make any running noise to pull disk in.. want do anything to take a game inside. So i purchased new disk drive put in it. Still does something you don't hear the running noise to pull dish in. Could something else went out on it.? Thanks”
I don't know what model ps4 you have but if it's an early model where the disc drive has a daughter board on it, then it could be an issue with that board. You can't replace them because they are "married" to the motherboard.
If it's a later model ps4 without disc drive daughter board then it could be a fuse on the motherboard.
@@RetroFix My model # is CHU 1001A
@@banditva8040 You have the daughter board. It is likely something on that board that died. Could be a cap, diode, resistor or chip.
Oo new Retro video, and yes I did record that King Dick Show as soon as the real conversation ended. Lmao
I openned my ps4 slim to clean it, i was si careful like Always i cleaned only the fan using small and soft things and ablowdryer,After i finished and turned on the PlayStation it started doing some noise ans when i tried to put in a disc it won't go in so i reopened it and found à little piece that has P2 written on it and got it out and when i turned it worked and i put a disc in everything goes normal untill i removed thé disc it did the same thing... Help
You might have to take it into the computer repair shop. They usually do video game consuls too. Disc drives can be complicated things to work on, if one thing is taken out or damaged the whole thing don’t work right.
My ps4 disc doesn't fully go inside and then ejects he disc
After 12-13 tries it finally goes in
It works perfectly then
Suggestion to solve this problem?
To fix it would be to disassemble it, clean it out, find what exactly is causing the issue then reassemble. Many times I fixed issues like that with just a disassembly and cleaning. It's possible there's something foreign in there or a cracked gear might cause that.
I opened my ps4 to clean it and a tiny little piece of metal fell off, it's not broken or anything. And now when i open my ps4 i can hear a strange sound for a few seconds then it ends but i can't insert discs anymore. Unlike this video, the discs just don't get inside. And i didn't even opened the disc drive or get it out or something.
Mine is exactly like that, did you find a way to fix it?
Exactly the same issue, How'd you solve it?
Just opened it again to clean it, moved some clamp around and now it works. I don't really know how to explain it but there are some white things and 2 rolls that get the disk inside the console. Those kinda popped out just a tiny bit out of socket, gotta be realy careful with those parts inside
Thank u. Really works 👍👍👍👌
Hey man, yesterday I cleaned my ps4, today I woke up to play some fifa but my disk won't go in I tried what you did in the video but it didn't work please man if you know anything about this please tell me I need help👍❤😢🙏
How did you clean the PS4? Can you hear anything rolling around in there if you turn the PS4 over? A roller might have popped off. If one roller pops off in there it can't suck in a disc.
ye I'm hearing a noise when I turn on the ps4 but I opened it back many times and I can't find anything inside
Have you opened up the disc drive?
Examine your ribbon cables too to make sure none are damaged either on the pins or cable. You might have to pull the drive out and take the top and bottom covers off to see if everything is in place. You can also use the manual eject spindle with a screwdriver to manually suck a disc in. While the drive is out, this is a good way to observe if everything is hunky dory.
@@RetroFix It's 2AM in my country. At morning I'll do that back again Hope it will work thanks for the advice👍❤
There’s no disc in it but when I took one out a while back I was a bit un careful and it came out a bit dodgy and hasn’t worked since anyone now why ?
I'm assuming it won't take in a game. It's possible you might have dislodged the plastic spacer in-between the two rollers. One roller is connected to the gears, the spacer connects the free spinning roller to the motorized one. If the spacer pops out then the drive can't suck in the game. That's one possibility.
Retro Fix so would that mean I’d have to take apart the PS4 to fix then
Yeah. But the odds of an inexperienced person breaking it further is really good. I'd suggest a computer or phone repair store which might also do game consoles. Some mom and pop video game stores have someone around who fixes them as well.
Retro Fix okay thanks
My PS4 Console has the same problem my Game disc is not dirty the PS4 Console don’t take the disc nothing work so it must something wrong with the disc drive inside system.
If the disc drive is completely dead, I would assume a fuse is blown on the motherboard. There is some soldering skills needed to replace that. You'll find videos on it with a little searching on youtube.
I cleaned the rollers and also cleaned the entire disk drive, I fixed the white thingy that holds both of the rollers sicne I saw it's becoming loose, but it still doesn't work, my ps4 still can't take disk, any suggestions? I need help😭😭😭
I reckon it’s either a dead motor (the one that spins the rollers and such) or there may be a motherboard issue. If you got an old fatty, those have a “daughter board” that sit on the disc drive that can take a crap on you. They are also flashed to the main board and can be rather complicated. But it could also be an issue with the main board, killing communication with the disc drive. You gotta consult a real tech for that issue. I’m but a lowly part swapper.
Try manually inserting a disc while the PS4 is off. Once powered on If the disc drive does not acknowledge the disc in any way then it’s looking like a motherboard issue. Communication/power is not arriving to the drive.
@@RetroFix oh ok thanks
@@RetroFix then what happens if you replace a new disc drive?, will it does something for my ps4? Is it bad? will the memories of my ps4 be erased? Cause I'm planning to replace it
@@thebogarts6191 replacing a disc drive won’t have any effect on the HDD. No memory loss. Hopefully replacing the disc drive will remedy your problem.
4:00 my disc doesn’t spin freely like that. Or at all. Also the white part on the left that connects to the gears of the roller has trouble sliding in place
When u stick ur disc in there it easily goes in and out I have to push really hard to put it in there
My ps4 wont even let my cd go in ?
Could be one or more discs jammed inside, the rollers popped off, intake motor is dead or the whole disc drive is dead. Can you manually inject a disc?
You realize you don't start talking about the drive until like 3 minutes and 30 seconds into the video
Your grammar is not ideal. lol
Hey dude, great video! I have the same problem, mine doest make a sound and doesnt pull the disc, but it turns on the ps4 when i try to insert the disc. I dont even use the bluray reader, but this problem is keeping me from instaling the update because now the fucking ps4 thinks there is something wrong with it, and it gives me the error SU 42118-6, any ideas?
U found any fix for this?
@@tuomoe9263 u got to get it fixed, they changed my bluray reader and it worked. It sucks tho...
Blown fuse or fuses f201/f202/f203 on the daughter board attached to the Blu-ray drive, once the small fuse is replaced disk drive should work which will in turn let u do update and have no error code :)
Omg yeah mine did this
same problem here, idk if it ever worked i usually download from store
Hi I opened up my PS4 and now the rollers are too high. Hence I cannot put my disk through how do I put them back in place. Thanks
What I would do is take it a part again and slowly check every part of the drive to make sure there is no obstructions inside that might be causing The rollers not to go down. Once I put it back together I will use the manual eject Spindle to see if the drive will suck in a disc. I do that before putting the drive back into the machine.
Retro Fix hi, I have reopened it and the rollers look fine although I have found a spring (tiny) that I am unsure of where it goes. I have a spring under the rollers so it’s not that one. Any idea where the other should be placed. Thanks
a spring for the manual insert/eject “spindle” uses a tiny spring which keeps the spindle gear off the other gears (until you press down with a tiny Philips screw driver to use.) in certain models the spring will go flying out when you open the “lid” of the drive. That’s what it sounds like to me. There are other springs in there too but those are harder to pop out so I imagine it’s the manual eject spindle spring.
ruclips.net/video/-gOEORHZMIU/видео.html
3:14 I show the spring.
My PS4 makes a noise when I put the disc but everything is good but that
The manual eject spindle has a little spring and sometimes for whatever reason but usually when somebody’s been inside, that spring wasn’t put back right and it grabs the gears as they turn to suck in a disc or eject it. You should be fine. But you never know when that will jack up the gears inside.
My ps4 takes discs but disc drive is very rattling
If it only “rattles” when the disc is going in or coming out I would suspect that the little spring for the manual eject spindle came out of its “nook” and is rubbing up against the gears. Almost a crunching noise rather than a rattling though so yours may be a different issue.
my sister forcefully put a disc into my ps4, it then wouldnt recognise the disk:
i tried resetting, i manually ejected the disc with success,
i then check the screw was tightened again by putting the disc in and seeing it feed it back in
however now when i turn it on, it wont recognise my disk or suck it in
i can here a click sound as if it knows the disc is there, but nothing happens. Pls help!!
i took the disc fully out again before loading it all back up btw
I would figure something got out of wack in the mechanics of the drive and or when the disc was forced in it could have rubbed across the lens of the laser scratching it. Both of those situations calls for the PS4 to be opened up. Local computer/ phone repair shops usually handle game consoles.
@@RetroFix Thank you for your quick reply!
So basically what you saying is if u have this problem it means u have a disc
Not necessarily. Just one of the possibilities. There’s also: rollers popped out of position, gear(s) out of alignment, drive motor dead, daughter board issue, motherboard issue. There is quite a few things that can be the culprit.
When I repaired these for a living, the vast majority of disc drive issues were similar to this.
I got a few questions...
Shoot
Retro Fix he did not shoot
Alright so I have opened this up before and ever since the disc drive hasn't been working right, now it outright doesn't accept games, it'll spit them out if I use the option on the playstation but the botton disc touchpad doesn't work either, any ideas on where to start?
If I’m understanding your issue correctly:
There are little pieces of metal under the shells which lead to the touch buttons located on the outside of the PS4 shells, when you put the shells back on it can be easy to accidentally smash them or bend them. The touch button won’t work because the metal inside the Shell can’t touch the copper pad sensor on the motherboard. This connection happens when the Shell is snapped back on to the PS4 chassis.
You would have to bend them back into shape and line them up juuuust right. It can be very time consuming.
Also check to make sure that both touchpads on the motherboard actually work and are not faulty. Do that first when you remove the shells.
That’s where I would start.
@@RetroFix Alright thanks, I'm surprised you awnsered this fast if I'm being honest but I'm grateful for it, I'll let you know how it goes once I open it up again, which I'll do to spray the fan with an aerosol can while I'm at it. (Mostly avoiding doing it because past me rounded off a couple of the screws completely)
@@RetroFix Also yes, the power button to my playstation works, which I'm grateful for because I'm pretty sure something in the motherboard has been messed with, as the bluetooth on the controllers and the wifi will cut out at completely random intervals, and the only way to fix it is to put the ps4 in safe mode (even though it's still on which I don't know how it worked) they're probably not related but I figured I would tell you just incase that might be important. Note that this hasn't happened for about a few weeks, it suddenly started happening for a week then it hasn't done it since
@@PP-ek4kt my advice on those newly listed issues: your HDD may be starting to go out. If you’re not concerned with save data, I would try to re-install system software using the USB method. That will wipe the disc completely. You can try to rebuild database if you haven’t already but I assume you have. A faulty or “un-well” HDD can do all kinds of silly things like that. If that don’t work slap a different 500 gig in there. If it keeps giving you crap then it wasn’t the HDD... lol sometimes you get a troll up in your system and it’s the only way to weed them out.
I believe those models have 1 or 2 visible wires, unplug them, make sure they’re not Messed up, re-plug them. You can try that first when you get back inside.
Remember these are suggestions, I’m not saying that these are exactly what are causing your problems.
@@RetroFix I appreciate you helping me this much, I'll take any help I can get at this point, and I've already rebuilt the database, restarted the playstation, I've done everything short of factory resetting the thing because I value the things I have on there
My ps4 disc rollers won't work what to i have to do?
VampyrMik Your best bet is to locate a computer repair shop near you that handles gaming consoles. If the rollers are very dirty they’ll still try to work but won’t suck in the disc. If you have a more serious issue then the gear motor is your culprit or even the rubber band that connects the motor to the gears could be gone or bad. Also there could be a blown capacitor somewhere that causes lower amounts of power (or no power) to the drive. All in all you’re gonna have to take it into a professional.
Mine has the same problem as urs but there's no game in there what do I do
Something is out of wack in there. A computer/ phone repair shop in ur area should be able to fix it. Taking a drive apart and putting it back together can sometimes fix that.
I opened my ps4 drive disc and i put everything in the right place but for some reason it doesn’t work
What was wrong with it before you opened it?
Retro Fix there’s nothing wrong with it i just had to deep clean it but I never opened drive when cleaning after I finish cleaning it and putting it back together the drive works normally but 2 days later it just stopped working like theres a barrier blocking it from entering
What I would do is take it apart again and look around carefully for anything that might’ve popped loose like a spring or what have you. Sometimes they can become lodged under the rollers and block entry. Once you are confident that everything is in place, put the disc drive back together and use the manual inject/eject spindle to suck in a disc and make sure everything’s working before you put the PS4 back together.
Bro i have a ps4 pro an i dropped water on it by accident and now device work just fine except that the device wont accept any disks and the eject button wont make work nor will it make a sound when i press it plz bro give me and advice
It's likely that water got into the button boards and corroded them. It's possible to remove them and clean the corrosion off or buy new ones. It's tricky to get them out, I would recommend a professional. If u do it yourself, check out PS4 pro disassembly videos and you will get a good idea of how to take the console apart and get at those button boards. If the water got to the motherboard there could be serious damage which would explain why the drive won't take a disc or maybe the drive sensor got damaged. Really no way to tell what the water broke until inside the console.
@@RetroFix thanks bro
@@RetroFix bro i dont want to bother you but im willing to replace the damaged part and fix the the parts that cannot be replaced put how to much do you reckon that it will cost me ?? And i will take it to professional ofcourse
Hard to say. Every repair shop has different pricing. Depending on what is broken it could be $100 - $200. I'm assuming they have a diagnostic fee which you pay on drop off. That fee could be $45 - $70 depending on shop but total out of pocket cost may get close, if not above, 200. But they'll call you with how much more it'll be to fix and check with you to see if u want to proceed.
My PS4 doesn't have a disc inside. What should I do?
There are several things that could be wrong. Rollers popped off or too dirty, a gear broke, the intake motor died or worst case scenario is something is wrong with the motherboard (and/ or daughter board for the disc drive- if you have an earlier model) causing no (or not enough) power to go to the disc drive.
You will likely have to take the PS4 to a computer repair shop in your area. They likely fix game consoles too.
My disk just won’t get out there’s only one disk inside I’ve opened and everything is fine
You can use a small Philips screwdriver and manually remove and insert discs. You may be able to input the model number of your pS4 (like cuh-1215a) - followed by "manual disc removal" and find where to stick the screwdriver. They change the location with every model.
Retro Fix the little screw doesn’t work aswell
I dropped something on my ps4 on now the disk won’t insert or eject
And it starts making really weird noises
@@szymon6776 oh boy. There are two rollers that are connected by a plasting fitting. If it pops out (which happens) it is not possible to get the disc in and out, the rollers become ineffective. Also could be a gear that popped out, which is right around the rooler that is connected to the rest of the gears. I've seen that before too. It will need service by someone with experience. At my shop I'd have you going again for $65. Just to give you an idea on price.
I love you
Mine worked,thank you kindly
Awesomeness!!!!
My middle piece in the disc drive won’t go down and make the disc spin
During a manual disc insertion, are you unable to spin the 'manual insertion screw' when it gets to the top magnet part or does the screw just keep spinning and nothing else happens?
I tried my damndest to make my question make sense... Lol.
A couple things you can check. Make sure the magnet is properly in it's holster and that the magnet is not upside down.
Same
Mine just keeps spinning and nothing happens
With my ps4 their is a barrier so I can't put a game in please help me I can't fix it 🙏🏽
The only thing that can be done is to take it apart. Its possible to do more damage if you are inexperienced. I suggest calling around to computer/phone repair shops to see if they handle game consoles.
I have the same issue but there is no disc stuck in mine
I've come across a few PS4s now that the disc drive is completely dead. My suspicion is either the daughter board for the disc drive has taken a crap or the motherboard has some components go out that control power to the disc drive. Not saying this is what has happened to you but it's a possibility. Hopefully for you the plastic piece which joins the two rollers (that suck the disc in) has popped off. That would be preferable to a dead drive.
Retro Fix thank you for responding. Unlucky for me the problem isn‘t with the plastic rollers
Mine takes disks but it takes it in very slow
The two rollers are dirty and need to be cleaned. The drive also needs to be taken apart to do this :(
Same this with PS4 pro
Thanks
Can my reader or laser affect my games that I bought of my PS4
Do you mean, can a faulty laser ruin a game? I don't believe so.
Ya like could a reader or a laser that is faulty ruin my games that I bought of the PS4
I'm fairly certain that a laser that's dieing or dead would not be able to harm a disc.
For me It did I got it fixed then 4 hours later it satarted to make a weird noise when I turned it on . But I can't play the disc games which I'm not worried with but I hope that a reader or a laser won't effect my PS4 store games
I see. So someone was inside your PS4. That changes things. Your download PSN games won't be affected unless the PS4 motherboard senses something suspicious with your disc drive. It basically will brick itself if it thinks "moding" is going on. You'll need a replacement PS4 to play your purchased DLC if it does that.
How much does a job like this set me back??
At the shop, anytime there is a disc drive issue (which there are many) you will end up paying $65 with a 30 day warranty if the issue occurs again within that time frame.
I didnt have a disc in mine now what. Damn it
Disc drives can be very frustrating to work on. The most frustrating ones I worked on turned out to be more of a motherboard issue such as a capacitor that died or even some of the controller chips go out which really sucks especially when you don’t do micro soldering like me. If you are fortunate your disc drive May have a drive wheel that went out Or a belt that is too loose or broke, the rollers that take in the disc could be super dirty or popped out. Hell I got some to work just by taking it apart and putting it back together again. If it’s none of those then you got a motherboard issue on your hands. Computer repair shops in your area may service game consoles.
Or get another circuit board.
vertical your ps4, then tap the bottom of disc drive, thank me later.
Every PS4 is different depending on what condition it’s in. I had one PS4 that wouldn’t read discs but when I flipped the machine over it would read every disc great but that doesn’t happen with every PS4 that doesn’t read a discs. You know I’m saying? But your suggestion is definitely worth a try!
I doubted it but tried it anyway. PS4 pushed out the stuck CD, then I inserted it again and the PS4 pulled it in. WOW. After I opened it and everything. Maybe it had something to do with the bottom rubber under the optical drive. I removed that rubber to stop the CD from auto ejecting months ago. Anyway, Thanks. That helped.
Do you offer repair service?
In Fresno CA I do. I don't do mail-ins.
Did all all this and it worked but my ps4 still can’t read the disc
Laser is dead. You'll have to replace it. One time I got a nearly dead laser to read when I put the PS4 upside down. Lol. You can give that a try. But yeah. New laser time.
Got a few questions!
Shoot
I took my PS4 apart and seem to fix the problem it was having . But now the disc can’t go in at all as if a disc is already in it
With the black piece that moves the roller , does both roller suppose to go down with that? Or just the one
@@tyrekecarter1406 Sometimes you just need to take the drive apart again and put it back together. If one little thing is not sitting correctly, that problem you have can happen.
In my early days of fixing PS4 drives I would have this issue so what I would do is take it apart and use my fingers to test gears and pulleys and look to see all pathways are un-obstructed. I basically try to reverse engineer how the disk drive works in my mind. Eventually I’d come to the issue.
Yes i did seem like the gear to make the magnetic go down on the cd is not on track
What’s the name of the screw
Shelly. Her name was Shelly. Not a bad screw at all, I'd say.
Tork bit size 9 is the main size used in PS4s.
Retro Fix can you give me a link to buy on amazon?I can’t find it;( it would be appreciated plz
@@muffinzz_2363 here you go.
T6 T8H T9H T10H Screwdriver Tool Kit with Prying Tool and Cleaning Brush Repair for Microsoft Xbox One/Xbox 360 and Sony PlayStation PS3 PS4 Controller www.amazon.com/dp/B071GKGGLZ/ref=cm_sw_r_cp_taa_I1JZDbMNVR0FA
My ps4 looks the same well my old ps4 i need to fix it cuz of the data 🙄
I wish you could help me with mine ps4 man.:(
Whats that sum btch doin?
@@RetroFix it's not taking the disc man.. And this is the first time ever happened to me:(
If the "more than one disc is inside" scenario has been ruled out then I would figure the plastic piece in between the two rollers has popped out somehow. That would cause the drive to not be able to suck the disc in. Does it make any noise at all when putting a disc in? Or does it seem like it's completely dead?
@@RetroFix it feels like it's completely dead man.. :( idk
@@RetroFix usually I would hear the dis trying to take it in but now I don't hear it...:/
Basically what’s wrong with my ps4 is it won’t suck anything in I opened it up it doesn’t make any noise I’ve looked everywhere nothing works I don’t know what’s wrong with it
An issue with the motherboard would be my guess. Likely a controller chip or cap went bad. Micro soldering is required.
Buy another optical drive.
Definitely an option but way more expensive.
He really think imma do thia
They all float down here Georgie.
Before you take any parts out Thy this first i have watched a video where the disc got stuck and he showed how to gettet out without, but mine didnt have any stuck disces and it worked. ruclips.net/video/QwiElAtqT-M/видео.html
Thanks