Unhappy Customer?
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- Опубликовано: 4 июн 2024
- In this job I return to a nursery where I did a big job last year. I've returned as they had an insurance inspection carried out and discovered that a fan in their kitchen hasn't been working. So I return to investigate.
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0:00 In this episode
0:11 Background to the job
0:45 Customer tells me whats wrong
2:00 I start investigating
3:35 Tracing the circuit
4:25 What went wrong on this job
5:30 Getting the circuit connected up at the consumer
7:15 Verifying I have the right circuit
8:00 Back to connecting the circuit
8:42 Testing
10:00 Was the customer unhappy?
Hi as far as I know those canopy’s should be connected to a valve on the gas pipes so that when the canopy’s goes off it isolates the gas supply to the appliance the canopy is for, to prevent it being used, I believe you may need to look into that as it does not meet regulations. I believe it’s called a gas interlock system I’m not 100% on it as I’m only a domestic installer not criticising or judging just don’t want you getting any issues with it.
Depends when the kitchen was installed. The regs changed but it not applied retrospective. You just need to complete a risk assessment and install signage and training to instruct cooks to operate ventilation when using equipment
Yes Raja, I agree with random camara junk, it all depends on when the extractor was fitted to what the regs were🤔, at that time. But, possibly now🤔, the gas cut off monitor should be fitted as it is a commercial kitchen, especially it being a nursery school with young children being there. Let's prey🙏 & hope that they get one fitted🙂🇬🇧
Solenoid valves and gas interlock systems are now regulation in commercial kitchens, not sure about the whole retrospective thing.
Commercial cookers normally have a gas cut off that shuts the gas off automatically incase of a fault.
Look for something like a solenoid on the gas pipe.
man keep up the great videos i love your videos compared to the other sparkys because you actually take us through the real troubleshooting process always fun
Hi Del great content as always.that gas range is a commercial catering appliance and will require a gas interlocking system as per Gas Regulations.
Del I have to agree with the other comments, I'm pretty sure there has to be a gas interlock installed on commercial gas systems where if the fans fail then the gas won't come on. Might wanna check up on that though mate just in case you get stitched up
I was just going to say that, that switch is not only old but illegal now, if it's any kind of commercial kitchen (especially in a nursery) it has to have a gas interlock with a control unit on the wall, and it would tell you either power not going to or from the fan. The guys who tested would have told her. In most typical cases people don't listen and call another electrician to come turn on what the last guy just turned off.
You got to be pretty tall to be able to operate that switch - wouldn't be surprised if next inspection they tell you to move it to somewhere where it can be conveniently operated
Sorry, but you could clearly hear that fan running, how on earth did they not notice it wasn't working. Yes, you missed a cable, but quite honestly they should have picked up on it sooner.
Totally agree. It's almost like you had to shout over it once it was switched on. No way if you worked in that kitchen, that you wouldnt think "wheres that noisy fan gone".
Cope out excuse. Del boy should of done an end to end and found out where the coiled up cable went rather then leaving it out and leaving the onus on nursery staff to find what it did. I just hope he didn't charge.
@@in4rr0w79 R1+R2 continuity test. Connect cable by the board between Line+earth and have a look. It could well of been a disconnect cable hidden in a wall, but best to check everything on the surface before you presume. Also the breaker would have been on before he even did the board change. Another reason to but it back as you found it
Good old Del saves the day again!
Probably not really used the cooker for a year until now. I know some people who came back to work and don't even know how to use a computer anymore.
Brother Those fans should be connected to the gas supply, If the fan is not working means they wont have gas to cook they defenely know when the fan stoped working.
By the look of it🤔, it hasn't worked at all. Proberly wasn't connected up when the fuse board was replaced a year or so ago🤔😏🇬🇧
Hi del that canopy should have a gas interlock system for safety there
Thats why I preferred doing commercial work, stuff having to deal with customers day in and day out.
Nice work Delroy, some customers don't really help themselves.
Love your videos Delroy - top man!
Del.. i'm just a normal electromechanical engineer.. (lift industry) no experience in household or commercial work but I can imagine what would have been said if you started hooking up (unconnected) cables to the DB that weren't in there previously! (probably when the fire started).. you replaced a distribution board I presume.. one for one. You can't win sometimes.
The point is also the extract hood should be interlinked with the Gas burners so the Gas will not switch on unless the fan is running. No fan no gas.
not much gas anyway with that ecv almost in the closed position
Hi Del I know that property, I did maintenence on their guttering all round. Nice Greek lady running the show.
The exact date you did it would be on your retest label when you did the board😎
You should put in your T&C’s that you don’t take on inherent issues and 12mnth MAX warranty
Well said delroy
The wiring in the consumer unit is a mess.
fire extinguishers hidden behind a huge amazon box.
R1 R2 / polarity u don’t need to see but test first dead & u test insulation…
Full test when u change board to know what is what on all the terminations ( sockets , lights ….)
U just told us u put power & ask if everything is working 🤔🤔🤔.
I understand u have 50 years of practice but a statement like this ….
If u change the board u left a big switch that u didn’t open to test , we all do sometimes don’t test a hidden socket or a switch but we are talking about a big double size switch in kitchen …
I suppose you couldn't really charge a call out for it ?
Why would you not do a continuity test on the cable at the very least to confirm it was the correct on first? Or maybe you did Del but didn't put it in the clip.
They probably always leave it off due the decibel level.
Mind Cable Finder and avoid such situations
Nice job Delroy but what a way to leave things as you found them - good that you know what the dickens you are talking about eh?
hae im jonathan from kenya im impresses on how you your wark ...can you please help me get a job in your country ..as an electrician sir....
U shouldant be able to use the stove with out the fan being on that's on the regs of gas
Bell them out proof it
Busbar cover?
Should be sacked immediately, first thing you should be checking is if those fans are running, incompetent chef
Thay nursery really needs to just be shutdown. Look at the state of it. Tatty. I wouldn't send my child there if someone sent me a Billion.
imagine del when you go back to one of your jobs. and you have done a Consumer unit change. you take the lid off and see a rats nest of cables. come on man your an experienced electrician have some pride in your work. just because it has a lid on it doesnt mean it doesnt matter
What a joke
You're***
@@VW_Fan grammar police get a life
@@shaunstead9609 Maybe you should get an education?
Also you don’t cover third party interference NO MATTER even if they just came to look at the house
I need this job too I know how to do everything. can you add me bos ?
🤣🤣🤣🤣