WHAT WE DO WHEN WE ACCIDENTALLY DAMAGE A CUSTOMER’S CAR | VW SUSPENSION REPAIR

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  • Опубликовано: 19 ноя 2024

Комментарии • 207

  • @mrflynn1205
    @mrflynn1205 5 месяцев назад +113

    I really appreciated your honesty regarding the busted windshield mate but it’s ok because two days later a bolt flew into it on the M25 finishing it off !! It’s getting replaced next week.
    I’ll definitely call you again mate for my timing belt.
    Keep up the good work boys !

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +39

      Sorry to hear that mate! That must’ve been a very very loud one!
      I would still like to send some your way mate. Otherwise, pick a charity of your choice and I’ll donate to them 😁

    • @TotalWarriorLegends
      @TotalWarriorLegends 5 месяцев назад +3

      Im def. call you next time, because you are honest to the customer. On the long run that is the most important thing!

    • @kennethtalbott2233
      @kennethtalbott2233 5 месяцев назад +3

      that's sods law, glad you left it a day or two before getting it replaced and saving the lads an expense.

    • @mreverybody1150
      @mreverybody1150 4 месяца назад

      Good to see. Judging from your face in the image, you looked a bit worried.

  • @kevinf2231
    @kevinf2231 5 месяцев назад +32

    Honesty is the best policy! If you did that to my car, owned up to it and offered to fix it you would be the only mechanic that id ever use again. Admitting a fu%k up is hard but actually makes you look better long term. You win some you loose some, but your good karma will be heading your way for admitting that.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      Thank mate! I’ve seen garages do F ups and make up some next story about their mistake just so that can cover their own dirty back 🤡

    • @JustSendMeLocation
      @JustSendMeLocation 5 месяцев назад

      @@themarvelousvlogbro employ me so I can learn I’ll work for free

    • @Hrossey
      @Hrossey 4 месяца назад

      I’d sue him.

    • @Noksus
      @Noksus 4 месяца назад

      ​@@Hrossey lol, if you need to, go ahead. It's probably going to cause you much more trouble than him.

  • @Freespeech2222
    @Freespeech2222 5 месяцев назад +10

    The 2nd option is probably insurance fraud. It is a pain that most insurance is basically useless because you’re gonna pay it back via higher premiums anyway.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      If you check his comment that I’ve pinned, something very (un)luck happened!

  • @danconnolly8937
    @danconnolly8937 5 месяцев назад +2

    I’ve become quite addicted to your videos. They are well made, informative, and even the ‘ads’ are a laugh. It’s also great to see work done with integrity and honesty. Thanks a lot, and keep up the good work.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      Thank you! We will keep on improving our videos and also come up with more ideas to help out the community and the trade 😁

  • @SirCharcoal
    @SirCharcoal Месяц назад

    I've fought the driver side VW strut job recently and luckily I had no time pressure so I could order tools (strut splitter and bearing puller for the wiper). I imagine as a mobile mechanic sometimes you need to wing it with what you have.

  • @justindyson204
    @justindyson204 5 месяцев назад +1

    Showing your honesty here also means us viewers will want to give you business. Respect.

  • @gilesl
    @gilesl 5 месяцев назад +1

    Very very easy to crack a windscreen when working around the scuttle. Cracked the screen on my mini doing something similar

  • @Parknest
    @Parknest 5 месяцев назад

    You guys keep on going up in my estimation. Honesty is truly the best policy and it has worked out better as the owner has already said below. Good on you for offering something anyway. I would farm out work to you (I'm a DIYer myself) but I'm "oop north".

  • @Mcintechmobilemechanic
    @Mcintechmobilemechanic 5 месяцев назад

    Buy your self a mcpheson strut tool way safer I use to use spring claps spring not like they use to be way more dangerous and strength now nice work too 👍🏾

  • @sparkyt6497
    @sparkyt6497 5 месяцев назад +4

    Using protective matting over the wings when working is a good idea

  • @dorsetguerrillagrower
    @dorsetguerrillagrower 5 месяцев назад +9

    Yes brother been getting withdrawals I haven't seen for couple days 😂 another cracking vid bro much love from my family to yours !!

  • @rhysevans9611
    @rhysevans9611 5 месяцев назад

    I have the same spring compressor. You probably already know, but you are supposed to put the spring inside those cups, not the strut itself. Much more secure that way.
    I do understand that sometimes doesn't allow you to compress the spring enough though. I've had to do it that way a couple of times.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      That’s the reason why I did it. It because a ‘short’ spring, I had no choice by to compress the strut with it. It works BUT not as safe 😅

  • @CleanTeamSolutions
    @CleanTeamSolutions 5 месяцев назад +1

    Do you cover London? Specifically, west London? 100% I would use you. Your honesty is refreshing.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      Yes we do indeed! WhatsApp details will be in the description 😁

    • @CleanTeamSolutions
      @CleanTeamSolutions 5 месяцев назад

      @@themarvelousvlog Spot on. I'll most certainly be using you boys!

  • @jimcrossley8203
    @jimcrossley8203 5 месяцев назад

    Great vid. I did exactly the same on my Ford Focus trying to remove the wiper. The screen was like a spiders web after a month.

  • @raymondselley5747
    @raymondselley5747 5 месяцев назад

    your brilliant to watch ism not a mechanic but iam an engineer. i found it exciting to watch. need more mechanics like you.

  • @michaelanderson2689
    @michaelanderson2689 5 месяцев назад

    If you claim on your own insurance for a windscreen, you have to declare it for 3-5 years on your renewal.
    I only found this out 4 years ago just days before my MOT was due!

  • @bazmeredith
    @bazmeredith 5 месяцев назад +1

    Accidents happen it don't matter how easy or flawless videos make things look stuff like this is unavoidable.... Epic vid as always 🤙🤙

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +3

      Cheers pal! It’s very easy to edit stuff out. Could’ve done it just to make it smooth but our industry needs a wake up call and we have to set an example of how it should be!

    • @bazmeredith
      @bazmeredith 5 месяцев назад

      100% ​@@themarvelousvlog

    • @lysandernjai9444
      @lysandernjai9444 5 месяцев назад

      I couldn't agree with you more man ​@themarvelousvlog

  • @richarddavis4378
    @richarddavis4378 5 месяцев назад +1

    I was told a long time ago, if you have never made a mistake, you have never done anything. We all get it wrong sometimes.

  • @deanfrain1803
    @deanfrain1803 5 месяцев назад +7

    My sister-in-law like to thank you for your brother giving her a good service. Her husband will be gone away next week. Will he come round and give her another good servicing?

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +3

      Not this again 😂😂😂😂😂😂😂😂😂😂😂

    • @Mr330d
      @Mr330d 5 месяцев назад +1

      What service is this sounds like an after hours time and half job

  • @simonwoodmore2461
    @simonwoodmore2461 5 месяцев назад

    Good honest guys . Few and far between nowsdays ..you will go far . Windscreen excess is very minimal and dosnt affect you ncd

  • @shaunblakemore7150
    @shaunblakemore7150 5 месяцев назад

    Good honest mechanic 👍

  • @davidvale8968
    @davidvale8968 5 месяцев назад +1

    My motor insurance renewal /quotes always asks for all claims even if it’s the windscreen… if they don’t adjust the quote why ask? Oui?

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      They don’t ask me 🤔 they only ask for fault or non-fault motoring claims
      Oui!

  • @itswais77
    @itswais77 5 месяцев назад +2

    Next time you might aswell take the hub with it, it’s quicker than leaving the hub on and dropping it

  • @brianburns9190
    @brianburns9190 5 месяцев назад

    at least there is honesty in the trade. my car been in garage for 3 months. it went in for a damaged wheel and worn ball joint. because the insurance is paying, they are now saying the whole suspension and steering rack to be replaced.

  • @brandywell44
    @brandywell44 5 месяцев назад

    Honesty is the best policy

  • @paddyici6629
    @paddyici6629 5 месяцев назад +2

    I thought claiming for a windshield didnt go against you, until i went to renew and my premium went up by 300 quid, when asked why they said even though its a none fault claim, its still a claim and still a cost to the insurance company

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      Odd.. That because usually they’re separate insurance companies that’s why they advertise it as an add-on… not sure why that is

    • @deanos102
      @deanos102 5 месяцев назад

      you have to declare it but shouldn’t got up £300, insurance has gone up anyways don’t forget

    • @deanos102
      @deanos102 5 месяцев назад

      @@themarvelousvlognope has to be declared 100% , go and do a quote and it has a windscreen option where it asks if you have had any accidents

  • @Choc-Ice
    @Choc-Ice 5 месяцев назад

    We all make mistakes, easy to damage things when you’re working with metal and heavy tools, unfortunately the way it is sometimes. God knows I’ve messed things up like this before. I remember melting a hole in a window sill back in the day, oops! Regardless, it got rectified so all done and dusted. It happens!

  • @GhostV8
    @GhostV8 16 дней назад

    I have had a supposedly reputable garage do this to me.

  • @MrRedfreds
    @MrRedfreds 5 месяцев назад

    That's what public insurance is for, or you own up and be honest, and pay for the damage. Great video 📹.

  • @EZ-D-FIANT
    @EZ-D-FIANT 5 месяцев назад +2

    Took the dogs for a walk and am late to the party, yea I've not watched yet but I've made mistakes including writing off a car once and those customers went on to recommend me to everyone purely because of how I handled it, important this stuff I have absolute faith you guys would have handled this correctly, we'll find out after I've watched it vs whether this comment gets edited or not....😅

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      I think this comment will stick mate 😂

    • @EZ-D-FIANT
      @EZ-D-FIANT 5 месяцев назад +1

      I never doubted you guys...​@themarvelousvlog
      How'd you do it though, my wiper puller sits over the top, were you using a lever bar or just a minor slip and tap with something, ahh whatever you guys did great..

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +2

      Thank you pal! When are you going to start making RUclips videos eh?

    • @EZ-D-FIANT
      @EZ-D-FIANT 5 месяцев назад +1

      @themarvelousvlog I've got a chain, clutch and cam ledges booked next week, just bought some go pros so depending on how much drama editing is maybe in a week or 3 haha....

  • @rmsdiagnostics
    @rmsdiagnostics 5 месяцев назад

    Well done mate, you will go far with a great attitude like you have👌👌

  • @MattBrownbill
    @MattBrownbill 5 месяцев назад +1

    Blowing up 8 grand's worth of electronics at work, was my biggest ooopsy. Sh!t happens. 😊

  • @themadfrenchmen
    @themadfrenchmen 5 месяцев назад

    In the USA a damaged front windshield is replaced for free if you have full coverage on your vehicle.

    • @Hrossey
      @Hrossey 4 месяца назад

      That’s a lie. You already paid for it as part of your premium. Therefore, if was never free.
      Come on Monsieur ✋😜

  • @cwj138
    @cwj138 5 месяцев назад

    This is the #1 reason I'm still in a dealership. If I fuck up, I'm good enough friends with the parts guy to help me out, if it's bigger than that, tell the gaffer and might get yelled at but hey, shit happens and they pay me 10% hourly of the labour they charge the customer so it's the price of doing business.

  • @retro_al666
    @retro_al666 5 месяцев назад

    Everyone makes mistakes, i went to put a ceramic coating on a brand new caddy van last year, and for some daft reason when i got my pressure washer out i pointed my pressure washer at the van without testing it away from van first ( what i always do ) and a quick release nozzle flew out the end of lance and dented his van, i was so pissed off with myself, of course i paid for a pdr guy to fix it, way too much hassle to go through insurance, also do you not have one of the little tools to for removing wipers ? i picked one up from halfords when i was struggling with my caddy van wiper, popped off easy.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      Holy! That’s must’ve been next level annoying!
      I do have the tool but I was just just trying to to see if it will pry out, well, I found it that hard way that it won’t 😅

  • @Adz44-_-
    @Adz44-_- 5 месяцев назад

    Do you not have a puller to remove the wiper arms with. Never had one that hasn't come off for me.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      I did actually… but you them ones when you get lazy to get the right tool so you just try a ‘shortcut’ 🥲

  • @roberthillyard4234
    @roberthillyard4234 5 месяцев назад

    you should cover no plaits up as some make copy and do other bits so bad cover no up ok

  • @Alycanj
    @Alycanj 4 месяца назад

    Shit happens, is best to be upfront and get it fixed.

  • @stevehughes7224
    @stevehughes7224 5 месяцев назад

    When are you replacing your van, I thought you had one setup?

  • @lk57ejn
    @lk57ejn 5 месяцев назад

    Do you cover Romford/Essex ?

  • @leecaddick8502
    @leecaddick8502 5 месяцев назад +1

    CRACKING video mate!!

  • @nigelcharlton-wright1747
    @nigelcharlton-wright1747 5 месяцев назад

    We had our low mileage Rover 75 given a full service by a garage we used to use. The idiot who serviced the car managed to damage the plastic cowling under the windscreen. He infact broke the corner off and stuck the part back on with some adhesive. The garage owner admitted the damage when I collected the car and a repair had been done. Looked at the car the following day and it was terrible, had to buy a new one from Rimmers. The idiot had also damaged the air filter box lug, when I serviced the car myself. Funny thing is when we used to have a Jaguar X-Type, the garage who was repairing another garage's work managed to damage the air-conditioning radiator. They admitted the damage and replaced the item with a new one. That is why I would go back to that garage if I ever owned a Jaguar again. The other garage I will never use them again. The so called 'mechanic' no longer works for the garage A. I am glad that you admit your mistake to the customer and made good.

  • @eQuASiANXane
    @eQuASiANXane 5 месяцев назад

    Was the third option you just paying outta pocket if the customer agrees is definitely best right.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      That is one the option I’ve given him, yes

  • @philipnewton7942
    @philipnewton7942 5 месяцев назад

    Guys the old saying is when it rains it really rains have a great day
    Phil in stoke😂

  • @big-smoke-rc
    @big-smoke-rc 5 месяцев назад

    I'd just pay for this out of pocket and get it solved myself. Call the job a write-off or deduct the cost from what the job owes me.
    Live and learn, and the customer still gets his vehicle ready to go.
    Insurance claims lift premiums and cost time to either you or the customer.

  • @gregshearer423
    @gregshearer423 5 месяцев назад

    Boy a used to work with snapped the threaded part of a caddy wiper linkage trying to get a wiper off f*cken thing was sized solid

  • @bikesnjosh
    @bikesnjosh 5 месяцев назад

    what would you say the price diffrence is between mobile and going to a shop ? ive always assumed having someone come to your house for anything is usually more expensive .

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      I am definitely more ‘expensive’ than most garages just for the convenience and quality of work that I bring

    • @bikesnjosh
      @bikesnjosh 5 месяцев назад

      @@themarvelousvlog 100% quality of work seems very well done

  • @EDwindcreens
    @EDwindcreens 5 месяцев назад

    Get yourself a wiper puller. Happens to the best of us!

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      Call me and idiot but the thing is, I do have one, just didn’t use it!😂🥲

  • @heavydiesel
    @heavydiesel 5 месяцев назад

    I started a chemical fire on a customers premises once...

  • @Bennetts74
    @Bennetts74 5 месяцев назад

    Keep up the good work

  • @killa2231
    @killa2231 5 месяцев назад +2

    did he end up going with insurance or what

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +2

      I’ve just pinned his comment about this job. He went with the insurance route

  • @danieldoherty919
    @danieldoherty919 5 месяцев назад

    I would like to know if you paid for a original windscreen or a cheap nasty pattern you tell the customer that?

  • @ronaldhilario1574
    @ronaldhilario1574 5 месяцев назад +3

    The best and honest mechanic gbu and your brothers

  • @Mandla-Mathebula
    @Mandla-Mathebula 5 месяцев назад

    👍 Honesty is the best policy.

  • @oscarmarfori613
    @oscarmarfori613 5 месяцев назад

    Trustworthy MECHANIC 👍🏻🇵🇭

  • @bennyang8049
    @bennyang8049 5 месяцев назад

    0:20 , how is your experience with using Meyle brands for car parts? I am contemplating buying one for wheel bearings vs SKF brand

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      Tbh, both are leading brands. I’d pick Meyle though as I’ve known them for longer

    • @bennyang8049
      @bennyang8049 5 месяцев назад

      @@themarvelousvlog thank you

  • @Scargoman
    @Scargoman 5 месяцев назад

    When will Lara be featured? Kerby has his misses wrenching now, so you are missing out on a whole new viewing audience 👩🏾‍🔧

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      It’s coming! I have many more videos I have to edit before I post it. We’re 7 videos behind at the moment 😅

  • @mikespikeey4625
    @mikespikeey4625 5 месяцев назад

    molding your car DVLA can take them off the roads and then you have to have a new inspection and you can be fined ££££££

  • @davejones290
    @davejones290 5 месяцев назад

    No dancing this week, 😢ha,anyway same thing happened to me,last year,twice 😮😮😢😅,

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      😂 nothing from him unfortunately
      Sorry to hear that!

  • @AllanNinniss
    @AllanNinniss 3 месяца назад

    Accidents happen , only busy people have accidents.

  • @Dan-n9d
    @Dan-n9d 5 месяцев назад

    I fix cars as a hobby a neighbour asked me to fix his car I accidentally damaged the gearbox £500 it’s going to cost me to fix I usually just work on my own and from now on that’s all I will do, mistakes happen I feel sick about it

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      You win some, you lose some unfortunately 🥲

  • @andyv-vx8il
    @andyv-vx8il 5 месяцев назад +2

    WE , WE, WE? 🤣🤣🤣 was funny, ya done good , yes always be honest 👍👍👍 oh and before the french see it, its nous, not oui, oui is yes, so the other 2 where agreeing with ya 🤣🤣🤣

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +2

      Haha! Thank you mate!
      You see what I did there? 😏👀😂

    • @andyv-vx8il
      @andyv-vx8il 5 месяцев назад +1

      @@themarvelousvlog oui 😂😂😂

  • @craighorton6387
    @craighorton6387 5 месяцев назад +1

    How the hell do you make money when there is 3 men doing one job 😂😂😂

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      You just have to pray that you make money 😂

    • @craighorton6387
      @craighorton6387 5 месяцев назад

      @@themarvelousvlog you must charge alot to pay 3 men 🤔

  • @DemioNos85
    @DemioNos85 5 месяцев назад +1

    Fuck doin springs 😂😂😂😂😂 bad experiences REAL BAD ha respect boys keep it real

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +2

      I had one fly before using those widow makers. Learnt and bought the expensive tool to save my life 😂

    • @DemioNos85
      @DemioNos85 5 месяцев назад +1

      @@themarvelousvlog I learn the hard way most days surprised I've made it to 38 my brother 😄😄😄😄😊😉

  • @002rbanyai
    @002rbanyai 5 месяцев назад

    How did you do the wheel alignment?

  • @jeremycanning8934
    @jeremycanning8934 5 месяцев назад

    Customer shouldn't claim on his insurance as he could end up paying more on his renewal

  • @GC_6
    @GC_6 5 месяцев назад

    How come you seat the shock in the spring compressor like that? It seems you are compressing the spring at the top against the springs/shocks lower seating? The spring should be seated on the tool at the top of the coil and the bottom?
    Just wondering to save you from some catastrophe 😅

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      I only do that for when the spring is too long/short to (de)compress. Adds that extra height that I need. Not the safest I know but it sadly works 😅 I’m sure there are better ways there

    • @GC_6
      @GC_6 5 месяцев назад

      @@themarvelousvlog I’ve been in the same situation, fair play mate was just wondering. That top nuts a piece of s@&£ to get on due to the spring not compressing enough sometimes.
      Found once or twice it was due to the shock being slightly stuck and needed extending 😂

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      @@chrisjones2224 I just realised that 😂😂😂

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      @chrisjones2224 that’s why I said ‘grey’

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      @@chrisjones2224 tell me what’s not honest about claiming on his insurance? I didn’t say make a fraudulent claim, did I? If he claims on his insurance and says I damaged it, I’ll be liable, no?
      ⌨️🤺

  • @mikespikeey4625
    @mikespikeey4625 5 месяцев назад

    if you go though his insurance then he`s no claims goes up and he insurance go up

  • @iamyourfuture808
    @iamyourfuture808 5 месяцев назад

    what labour cost would one expect to pay for the suspension strutt replacement?

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      I don’t really want to discuss my labour publicly as it varies from garage to garage

    • @iamyourfuture808
      @iamyourfuture808 5 месяцев назад

      Fair comment 🙂. i just paid £230 LABOUR to replace, dampers, anti roll bar links and top mounts on an A3. is that a fair price do you think?

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      If the garage thinks that’s the right price for them, absolutely 😁

  • @charliecook184
    @charliecook184 5 месяцев назад

    Everyone messes up at somepoint im like you and admit it then get it solved asap rather then lieing also ita harder to lie then jusg be honest

  • @NaveedKhan-tp3rh
    @NaveedKhan-tp3rh 5 месяцев назад

    Gentleman ❤

  • @pauloldfield6968
    @pauloldfield6968 5 месяцев назад

    Always put cardboard Infront of the windscreen when working on wiper arms lesson to learn

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      Definitely lesson learned! We have the right tool to avoid that, just got lazy and tried a shortcut 🥲

  • @waynedack4850
    @waynedack4850 5 месяцев назад

    Why is one shock black and one blue😂 would annoy the hell out of me😫

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      They’re both blue aren’t they? 😅

    • @waynedack4850
      @waynedack4850 5 месяцев назад

      @@themarvelousvlogyes my mistake sorry fella see it last min as the light kept on going in your van😂

  • @molsky13
    @molsky13 5 месяцев назад

    It`s heart braking when you do all that work and earn nothing😩

  • @FTW523.
    @FTW523. 5 месяцев назад

    Easy bro what's CRACKING?

  • @RayTitske
    @RayTitske 5 месяцев назад

    why John wearing jewelery it can be make scratches on the paint and can hurt him self to .

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      Believe it or not, he wears that chain like a tattoo. He sleeps with it on, showers with it on and so on…

    • @RayTitske
      @RayTitske 5 месяцев назад

      @@themarvelousvlog 😂😂

  • @tontoscout9974
    @tontoscout9974 5 месяцев назад +2

    What a cheek giving an opotion to claim Windscreen Cover on HIS CUSTOMERS INSURANCE That could come back and bite him. You done it. You pay for it. JOB DONE.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      That’s what I said… tell me if I missed that…

  • @leewright6101
    @leewright6101 5 месяцев назад +1

    SHIT HAPPENS PAL. such is life ,, it was a accident mate,, keep moving on takes a man to admit his faults,, customer might be piddled off , but at least iu did right thing,, it happens to us all, iam a electronics engineer happen to me a few times, tipical.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      He was not annoyed, I don’t think- thankfully that is! He was very understanding (again, thankfully) but yeah, shit happens and I think people should just admit to it when it DOES happen instead of trying to run away from it

    • @wagmiorngmi
      @wagmiorngmi 5 месяцев назад

      @@themarvelousvlog the way he minced out of that yard at speed suggests to me he was pretty pissed.

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад +1

      @@wagmiorngmi I’ve just pinned his comment on the video. I think he was okay. I’d be annoyed to but I reckon I’d be more grateful than annoyed

    • @wagmiorngmi
      @wagmiorngmi 5 месяцев назад

      @@themarvelousvlog can't see any pinned comments but doesn't matter. Accidents happen , you made good. Move on.

  • @rossmate81
    @rossmate81 5 месяцев назад

    Wind sheild??, side walk?? I thought you were working in England

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      I’m from the Philippines, where American English is predominantly used 😁

    • @rossmate81
      @rossmate81 5 месяцев назад

      @@themarvelousvlog fair enough 😉love your videos BTW 😁

  • @8motorhead8
    @8motorhead8 5 месяцев назад +1

    That is not how u use a spring compressor mate dangerous!!

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      Fully aware of what I’m doing mate. I know that it shouldn’t be compressed on the shock absorber but sometimes you just gotta find a way to do things to make it work 😅

  • @stevegreenaway9527
    @stevegreenaway9527 5 месяцев назад +2

    Mega content. 👍🍺

  • @mcjordi
    @mcjordi 5 месяцев назад

    Honesty best policy most would understand s**t happens. Personally it wouldnt bother me so long as the glass excess was covered. I woukdnt dwell on it bud

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      I knew he was pissed but I think he was more grateful- and tbf I would feel the same. I’d rather the person who’s damaged my property be honest than not

    • @Hrossey
      @Hrossey 4 месяца назад

      How about the next 5 years of raised insurance premiums you will incur? And the dropped credit score?
      Who pays for all of that?
      God bless lawyers Everytime.

  • @willrobbinson
    @willrobbinson 5 месяцев назад

    love u guys

  • @65Lynchy
    @65Lynchy 5 месяцев назад +2

    As a customer, claiming on your own insurance isn't an option
    Not claiming on your m t policy means your re newal isn't based on accurate data, disappointed you put these as the two options

  • @brummiesteve590
    @brummiesteve590 5 месяцев назад +3

    One, you broke it you pay.
    Two, going thru his insurance is fraud.
    So not so Marvelous as you think you are lol

  • @itsbritney-beech9724
    @itsbritney-beech9724 5 месяцев назад +1

    Let’s goooooooo!

  • @brummiesteve590
    @brummiesteve590 5 месяцев назад

    Ps, all claims effect your insurance and no doubt his insurance company will be after you as the damage you caused will have made the screen weak.
    Thats if some honest person informs them hmmm.
    Send me his insurance company number please.

  • @audibell
    @audibell 5 месяцев назад

    You need a new van

  • @markbatt-rawden7950
    @markbatt-rawden7950 5 месяцев назад +1

    Once I was attacked by a wasp I lashed out at with a ratchet in my hand and accidentally hit customer's front wing which I then had to repair 😂

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      Love this 😂 at least this was out of fear and not stupidity haha!

  • @KasarAmir
    @KasarAmir 5 месяцев назад

    On the other hand they can think your cowboys & not use you again, not saying you are

  • @kennethtalbott2233
    @kennethtalbott2233 5 месяцев назад

    oops, shit happens mate, we've all dropped a clanger once in a while, it's what you do to fix it that counts. lucky the owner had another misdemeanor a couple of days later. old laddo working with ya needs a humour implant fitting. right miserable so and so.....

    • @themarvelousvlog
      @themarvelousvlog  5 месяцев назад

      (Un)luckily damaged the windscreen further, which was, in a way, a blessing in disguise!
      He does look miserable doesn’t he? 😂😂😂

    • @kennethtalbott2233
      @kennethtalbott2233 5 месяцев назад

      @@themarvelousvlog hahaha, yep, not like john that's always good for a laugh.....

  • @jonminson5770
    @jonminson5770 5 месяцев назад

    What do you do?!? Tell the customer and pay for the repair

  • @iancarrier-pd8cu
    @iancarrier-pd8cu 5 месяцев назад +2

    There is not 2 choices they is only 1. You pay for it standard why should you even disrespect a customer asking him to claim on his own insurance so you only have to pay excess. No genuine person would never think about what it’s gonna cost put your hand in your pocket and sort it

  • @forevercomputing
    @forevercomputing 5 месяцев назад

    Windshield? Teach the Americans how we speak, they may learn something

  • @greggfridline4260
    @greggfridline4260 4 месяца назад

    Shit happens, deal with it and move on.

  • @BONKAZz
    @BONKAZz 5 месяцев назад

    Wow that’s not the best way to do a spring, your content is good great even tbh, but your facts n ways of doing jobs is wank.
    1 bad thing u put a jack on the lads suspension arm… NOT THE BALLJOINT. risking bending the arm… as all the weight went on to it when the weight came off the axel stand as we could see…
    So u could have bent his arm…
    19 plate caddy van having broken top mounts 😮😮
    The windscreen… lads you should have new better though experience. Cleaning things and doing a little more some times helps
    But yes everyone can make mistakes. Can easy be put right just not good to the pocket 👍🏻😂

  • @petecroxford3277
    @petecroxford3277 5 месяцев назад

    ⭐️⭐️⭐️⭐️⭐️👍👍👍👏👏

  • @juancarlos9998
    @juancarlos9998 5 месяцев назад

    We ! Lol

  • @NissanSkyline-f2e
    @NissanSkyline-f2e 5 месяцев назад

    Mechaniqqqqqq

  • @mstar011
    @mstar011 5 месяцев назад

    "Mechanique"