I’ve been plugging the headset usb dongle to the front since the beginning, because I thought it might not be good with the heat, glad to know I wasn’t wrong.😅 thanks for the video mate 👌🏻
Same here I never plugged my USB in the back at all since it’s not a good idea anyway and that where the fan vent is pushing the air out and the front where it should be at anyway to be begin with
As a PS5 and Pulse 3D user, I can confirm this. I used the back USB ports in the beginning but I had connectivity and sound issues. I was worried that I had a faulty unit but when I checked the USB dongle, it was so warm that I immediately moved it to the front USB port and having no issues since then.
I have a different headset but I had the exact same experience. I have a Turtle Beach headset. I had just gotten it and I loved how it sounded playing audio from my phone and from the PS5, and especially how it could play audio from both at the same time, when it actually worked with the PS5 that is. It didn't take long to start experiencing connectivity and sound issues. I thought my awesome new headset was defective. It was the first really expensive headset I'd ever bought and I was very upset but it occurred to me that I should do what I would do if I was using it with a computer, switch USB ports. I did that and the issues immediately stopped. It hadn't occurred to me that it was the heat that caused the issues. I was just happy it was good.
Don't place the back of the console near a wall and you'll be fine. The back of mine points to the centre of the room and its quite quiet and cool on quality mode of Horizon Forbidden West: Burning Shores.
Came down to the comments to post the same thing. My cat likes jump onto the shelf in front of my consoles, so this would certainly be the safest option. As long as the extender is of reasonable quality, there is really little chance of it causing issues.
As a long-time PC gamer, one of my go-to troubleshooting methods for USB is to try a different port. Also, always have the dongle on the same side of the machine to where you're using it. I once had to run a USB extender cord so my dongle could detect my mouse reliably.
This is the most pretentious sounding way to tell people you do the most basic step in all of troubleshooting history first. Being a 'PC Gamer' I'm sure you also eat soup with a spoon, and drink water out of a cup. What wisdom will you share with us all next, Mr. 'Personal Computer Gamer' sir?
I have the pulse 3D headset and plugged it in at the back of the PS5 before and had the problems you mentioned. Luckily I came to my senses and plugged it in at the front and had no problems since. This video is a must watch for so many PS5 users.
@@nsnebris8228 the headset is pretty fantastic actually, the problem is when it’s plugged into the back and it’s too enclosed. With proper airflow/space it’s a non-issue.
It's funny because I had this issue days ago luckily came to the same conclusion before referring online and was fine but now I'm seeing this video randomly lmao
Myself too, it gets so hot that the transmitter clue melted and came off ( metal USB thing that connects to ps5) but i got you the cheapest and supper good solution, get an adapter type C to normal USB and connect it in the front of playstation and transmitter will never heat up or disconnect.
@ I bought a 6 pack of those for like 10 bucks from Amazon! Worked right away, every now and then it disconnects but it reconnects as soon as I click the usb again. Life saver🔥
I've experienced issues with it plugged in the front as well. I was still connected but the light on the transmitter was flashing and the sound quality got very muffled
@@tee2008j I honestly don’t remember where I got this cable. But it’s just a 3 inch male go female USB extension. I’m guessing it came with a camcorder?
To prevent any accidents with the dongle sticking out, I decided to be a little more creative with the position of mine. With the GTbeans 24pin magnetic USB-C rightangle adapter, I use the same on my tablet, so I can very easily switch between the two. I have no problems with this setup. Dead easy to remove and replace, and no accidental breaking of any USB ports. I'd highly recommend it, if you don't use that USB-C in the front for anything else.
Great tip. I like some others in the comments automatically used the front slot because of the heat in the back. Seemed like easy logic at the time. Glad it made sense for so many by default.
Wired accessories are usually alot more stable. Only problems i run into are setting them up the first time and obviously wire managment. I still think it is a good trade off for stability in accessories.
I just have a usb extension cable connected to the back port. That way it's easier to connect any peripheral to the console. It makes things easier since I also use my PS headset for PC.
Haven't had this issue with my PS5, but I personally like having those dongles in the rear of my PC and I was having connectivity issues with a wireless mouse and keyboard. The keyboard would drop inputs and such. Finally moved it to the front of the tower and haven't had an issue since. It's amazing what difference a little over a foot and unobstructed airspace can do.
I always use the one on the front. Works fine for me. I have the turtle beach stealth 700 gen 2 which has a low profile dongle so it's not too much of a stress point.
@@stevemuzak8526 I was referring to it being a shorter dongle and the fact that it's less of a risk for someone to walk by and run into it thus breaking it ad possibly damaging the usb port
I had this EXACT problem. I thought it was due to the dongle being behind the console (out of line of sight), so it moved it to the front port and it has been great ever since.
I have... an opposite problem. One of the earmuffs have... a slight static from time to time, and I've always plugged the USB into the front port. It's never occurred to me to plug it into one of the ports in the back.
I have experienced this static noise… what i did is now i put my pulse headset inside a closet… somehow that solved my issue in a day and since then i hear no static noise
@@MonsterAssassin18 that is correct… When this problem came i was ready to sell my pulse headset but then i tried this one thing and it worked and since then i always put my headset and controllers in closet instead of outside on a shelf or something
Was about to grab a pulse headset for the days of play sale and this pops up. The gaming gods always looking out for me. Love this channel straight to the point no gimmicks no bs.
They should just release an update that allows users to use Bluetooth headsets. This would probably solve alot of issues and it already has Bluetooth built-in. And release this feature for PS4 too.
also getting a USB Extension so it can sit at the front of your TV is the best thing todo, I have a Microcenter near me in Kansas and i can get a good USB Extension for less than 10 bucks! My Series X, PS5, Switch And X700V2 Sony BluRay player sit behind my TV due to space at the front but have plenty of ventilation.
I got my PS5 in 2020 and I used two HS with it: The Pulse 3D and Steelseries Arctis 1. Since then until today I had no probs with them no matter where I put the dongle in.
pro tip: instead of plugging it into the front, you can also use a USB extension and not have it stuck out the front like some kind of horn. it will pull it away from the exhaust and it won't overheat
Bro, every damn PS user should follow you. Even Sony should follow your channel, cause they don't pay detailed attention to its customers. GG, you've helped me big time with my ps5.
I had major audio issues with sound going in and out with the 3-D pulse headphones when I first got them. Bought a type c-to-a adapter and plugged through the type c port on the front and haven't ran into any problems. It's great
Man, mine kept getting choppy audio. I tried multiple adapters and different ports, but it never seemed to work 100%. I even bought the black one when it came out, but it made no difference.
I did the same thing, however Sony absolutely needs to fix this issue. Using a Pulse 3D headset should be seamless with the PS5. They haven't addressed the problem since release and it's completely egregious
i have experienced this, and yes it does not work perfectly when there is major heat involved. i still have it at the back of the ps5 but with better vented location for my console.
@@dream6562 i mean now it’s perfectly fine, just the location of the console was inclosed from all the sides thats why there was heat at the back. now the headset is at a 💯 and the setup is at a 💯
The front usb A port is slower and provides less power than the front usb c and 2 back usb A. This is why it cuts out sometimes for people in the front
I've noticed the heat that the console has in the back port area. I always take my my wireless USB completely out when I'm not using my headphones. Also with an addition storage M.2 slot there's more heat introduced to the system. I'm currently adding some things to combat that. Such as a Sabrent heat sink replacement for the M.2 panel. Vented Dark plates and a Scry Artic exhaust cooler.
Just get an extension cable to run the dongle from behind to the front so you shouldn't have a heat problem and the danger of someone hitting it in the front would be solved too.
I honestly can't believe this is even an issue, the PS5 really feels like it was rushed out given how many issues it seems to have. The Xbox headset doesn't need a USB dongle so I'm not sure why the Playstation headset needs one.
I’ve never experienced any problems with my headset by putting the dongle in the back, but I still stopped putting it back there. One day I was moving the PlayStation and felt how hot the dongle was. Figured I’d try to avoid a potential problem. Thanks for the info, now I know it was for the best to move it. 👊
You can also use a usb extention cable if you don'y want it in the front. A good usb cable is insulated so it will not draw as much heat from the vents to the dongle as it would wih the dongle near the vents.
pro tip, use an usb extension to position the dongle far from the heat exhaust, and also put it in a position where it has a clear path with the headphone, knock two birds with one stone, well three if you consider the lower risk of front usb port damage taken out too
For the price they really should build the dongle's wireless signal component into the PS5. Extra cost not everyone might need, but they also put the PSVR PS5 adapter cable in the box of every PSVR after a certain point too. It would just be a nice touch at any rate.
Ever since my Sony Platinum headphones stopped charging, even after I put in a brand new battery, I have been using my Sony WH-1000XM4s via my C1 tv's bluetooth. Now I do not need a dongle and the sound is great.
That’s exactly what I do. I bought the steel series Arctis 1 and it actually came with an extension cable which is great. But I use it for a different reason. The dongle for the headset plugs into the usbc port on the front but the shape of the dongle blocks the other USB port lol
Informative video. I have encountered interference issues in relation to external hard drives in neighbouring USB ports previously. Research has shown the 2.4hz signals can be interrupted by USB ports. My fix for this was to buy a short USB extension cable, plug the dongle into that and your interruptions should stop. Thought I'd just share this for anyone encountering similar issues.
Sounds to me more like a wireless signal issue than anything else, as a rule of thumb, you want those RF transceivers to be in direct line of sight and in close range, as they usually don't have good antennas (to save cost, space and have better aesthetic for the most part, people just don't like an antenna sticking out, even though it's still the most viable effective solution) and these devices usually have to operate in high RF noise environment (a lot of devices operating in the same frequency allocation) so the range is usually a lot more limited than people anticipated.
No because I use a wired headset plugged into the back of my PS5 and it literally melted the cord. It’s definitely a heat issue. The internet is riddled with people experiencing this issue
Alternatively, you could use a USB cable/adapter that you plug into the rear port and hide under the PS5 where it's out of sight, or somewhere else where it's easier for the headphones to pick up the signal. You can plug the dongle into it. (This might be optimal for steelseries 7+ users.) This way you don't have to use the front port and you won't accidentally damage the PS5.
And for anyone who has unplugged the dongle after the PS5 has been running for some time, the USB part on the end gets very hot to the point where it can actually burn if you touch it.
I literally just retired my Pulse 3D headset and got the Artis 7P+ headset from Steelseries lol And it’s a big upgrade But damn it this got me worried I HATE having things plugged into the front of the console
I use it in the back. Not had any issues since launch. After you turn on the console from rest mode if the head set was charging then it might have trouble detecting the dongle but all you need to do it’s turn the head set off and then on again and it’s back in business and you can start gaming in no time.
It’s also common to have external hdd’s or ssd’s plugged to the back, this interferes with the audio as it starts to cut off. I have a small hub on the front regular usb to which I plug the cables to charge controllers, gold headset and it’s dongle. You can’t plug storage units on hubs and actually only one at a time works, and only on the USB ports on the back and the usb c on the front.
I highly recommend getting USB extenders. Even just 3 inches for the back. I understand why people would want to keep the front of the playstation, the glossy side as clear as possible.
I didn’t have issues with heat having the dongle in the back, it was having a USB hard drive plugged into the back at the same time that caused the connection to cut out.
I had a similar situation where my PS5 heated up so much in the back that the headsets dongle casing slides rite off now. I can literally slide the dongle case off and expose the chip inside.
The question that really needs answering is, is there or will there ever be a 3rd party dongle that you can use with the Sony Pulse headset. For all the people who've lost, broken or just don't have theirs. As Sony doesn't make/sell them.
I have a problem with getting my amp and dac working on the back usb of the system so I had to plug it into the front. for some stupid reason they don't connect using the back usb ports.
I did experience this with both my PS5 & my son's PS5 early on in the very beginning of this generation. What I ended up doing was just ordering a USB extension cable for my son's. So that the dongles would be away from the actual exhaust vents. & I got a USB hub that has a long enough cord (to keep the dongle away from the heat) for mines since I have more devices connected to my PS5. I would suggest a simple cheap 3 or 4 port usb hub or just a usb extension cable. That way you don't have to have anything sticking out the front of you PS5.
Wow wtf, small world...my friend has your very same name, but she goes by Johnnie Glasscock?! Crazy. She lives in Az. Great review btw, good information!
I never plugged it in the back why would you plug it in the back? Common sense which a lot of people don’t have you plug something wireless you want clear signal to you.
I think I saw somewhere an instruction that said that audio things should be plugged to the front USB... Don't remember where I saw it but I've been using that port ever since
If you have kids/pets or are just paranoid about the dongle bring plugged in the front. You can still plug it in the back safely using a USB extension cable to keep it away from the vents. You can get one for $5 on Amazon
I use to have my dongle in the back and my pulse use to go in and out. When I figured that might be the problem and moved it to the front. It was super hot. I learned my lesson.
I plugged my Pulse headset in the back when the console first launched and it kept overheating and the dongle would shut itself off so the headset lost connection until I unplugged it and had it cool off. It seems like after some kind of firmware update last year it never overheated again and I've been using it plugged into the back ever since with no issues. I assumed it was maybe an issue with the USB port at the time, because my console isn't blocked in the back and when the dongle got hot, it was like it was internally hot and not hot from air getting blown on it
Hmm, I think the best solution is get like a small short USB extension cable of quality and let it lay behind someplace away from the heat. Personally I wouldn't like it in the front, and I like the front to be available for quick access if ever needed. Get like a 5 to 10 inch extension cable that should also solve the issue in concept if the cable is of quality.
It is possible and it will work However if your dongle is USB 2.0 and the USB A port on the front of the PS5 is also a USB 2.0 port it makes more sense to use that port instead of the USB 3.x ports on the back But if you aren’t using those ports for anything it would be perfectly fine to do it that way
It's electrical interference. Put the dongle on a short usb extension cable and place it away from the box of electronics. Logitech includes a short usb extension cable for it's mouse/keyboard combo for this very reason.
Just buy a USB 3 pig tail to get the dongle away from the exhaust, having a dongle in the front will probably result in a snapped tab inside the port the first time someone brushed against it when walking by.
Wow I’ve been experiencing same issue with turtle beach wireless headset but had zero issues on my ps4 as I just upgraded to ps5 …. This was a life saver video and for some reason I had the exact thought about it getting to hot as it’s sitting right on the exhaust port
hmmm well i haven't had any problems so far, i think ill just keep it in the back because it looks alot better and i wouldnt want to accidentally bump it but thanks for the info anyway. ill probably try this first if i ever have any audio problems
I also own the 3D headset and have occasionally heard something similar to static or audio breakup. It doesn't happen when I first start but after long sessions will I begin to experience static like noise and breakup.
I have mine on the back, my pulse headset drops out quite a bit. I don’t want to put it on the front cause little hands will break it, may need to invest in a USB extender and blue tack it to the wall behind. Never even occurred to me it could be a heat issue.
Can’t believe they don’t have people who test these designs..who builds a new gen console with a tiny hdd where’s the 4tb in built drives..also why design a huge dongle when a small tiny dongle would be better suited to avoid damage to the unit if bumped
I’ve had a weird issue ever since I got my ps5. When I put my ps4 into rest mode my headset would charge on it. But on ps5 it doesn’t charge in rest mode while having the setting on to charge while on rest mode
Just an idea so I don't know if it will work but al least it's worth trying. You could use a USB extension cable. It is basically a extension cable for any USB device
![BLACK BAG - Official Trailer [HD] - Only in Theaters March 14](http://i.ytimg.com/vi/Du0Xp8WX_7I/mqdefault.jpg)
I’ve been plugging the headset usb dongle to the front since the beginning, because I thought it might not be good with the heat, glad to know I wasn’t wrong.😅 thanks for the video mate 👌🏻
Same. It made the most sense to me. Figured it made it look cleaner having any wires in the back anyway.
Yep, same for my gaming PC.
Same here I never plugged my USB in the back at all since it’s not a good idea anyway and that where the fan vent is pushing the air out and the front where it should be at anyway to be begin with
It's embarrassing how many people lack common sense by plugging it in the back near the exhaust vents. 😑
Same
As a PS5 and Pulse 3D user, I can confirm this. I used the back USB ports in the beginning but I had connectivity and sound issues. I was worried that I had a faulty unit but when I checked the USB dongle, it was so warm that I immediately moved it to the front USB port and having no issues since then.
I have a different headset but I had the exact same experience. I have a Turtle Beach headset. I had just gotten it and I loved how it sounded playing audio from my phone and from the PS5, and especially how it could play audio from both at the same time, when it actually worked with the PS5 that is. It didn't take long to start experiencing connectivity and sound issues. I thought my awesome new headset was defective. It was the first really expensive headset I'd ever bought and I was very upset but it occurred to me that I should do what I would do if I was using it with a computer, switch USB ports. I did that and the issues immediately stopped. It hadn't occurred to me that it was the heat that caused the issues. I was just happy it was good.
Don't place the back of the console near a wall and you'll be fine. The back of mine points to the centre of the room and its quite quiet and cool on quality mode of Horizon Forbidden West: Burning Shores.
Same
Can you leave it while on rest mode or do you remove it??
@@jaddark3898 I never remove it and I always leave my PS5 on rest mode.
To prevent the overheating of the dongle from the back of the console, you can use a USB extender to dive to divert it away from the back.
Or just use the front
@@dahlolimfunny my toddler says no to the front USB :)
Came down to the comments to post the same thing. My cat likes jump onto the shelf in front of my consoles, so this would certainly be the safest option.
As long as the extender is of reasonable quality, there is really little chance of it causing issues.
@@StealthyJim it comes w the extender in the box. hello fellow Sony users!
@@WieserChri Why is your ps5 in reach of your toddler? Thats asking for so much to go wrong.
As a long-time PC gamer, one of my go-to troubleshooting methods for USB is to try a different port. Also, always have the dongle on the same side of the machine to where you're using it. I once had to run a USB extender cord so my dongle could detect my mouse reliably.
This is the most pretentious sounding way to tell people you do the most basic step in all of troubleshooting history first.
Being a 'PC Gamer' I'm sure you also eat soup with a spoon, and drink water out of a cup. What wisdom will you share with us all next, Mr. 'Personal Computer Gamer' sir?
@Terraphice We’d be besties! 😂. Bastard!
Jus use a wired mouse
@@Terraphice had to ruin the man's whole career💀
@@Terraphicethis is the most pretentious sounding way to tell people that you cannot afford a PC 😃
I have the pulse 3D headset and plugged it in at the back of the PS5 before and had the problems you mentioned. Luckily I came to my senses and plugged it in at the front and had no problems since. This video is a must watch for so many PS5 users.
It's the USB 3.0... that's the only difference
The problem is the headset, it's garbage.
@@nsnebris8228 the headset is pretty fantastic actually, the problem is when it’s plugged into the back and it’s too enclosed. With proper airflow/space it’s a non-issue.
it's a must watch for every consolero. had the same issue with PS4 pro. and im pretty sure this issue is on every console having an usb slot at back
It's funny because I had this issue days ago luckily came to the same conclusion before referring online and was fine but now I'm seeing this video randomly lmao
Hit this particular issue today. Even worse on PS5 Slim since it has no frontal USB-A connector... So definitely gonna need an extension cord.
Pov: You don't have ps5, but you're still watching the video
Pov u play on xbox
POV: you have a ps5 but no headset so you use the controller
Pov you have a ps4
pov you’re waiting for your ps5 to come in and your pulse headphones came in today
Pov: Thats crazy
The slim only has USB ports on the back, I’m screwed fam!
😂😂 sorry bro but that made me giggle man. Yeah thats whack
Just get a small USB extension.
Nah this is just a click bait
Myself too, it gets so hot that the transmitter clue melted and came off ( metal USB thing that connects to ps5) but i got you the cheapest and supper good solution, get an adapter type C to normal USB and connect it in the front of playstation and transmitter will never heat up or disconnect.
@ I bought a 6 pack of those for like 10 bucks from Amazon! Worked right away, every now and then it disconnects but it reconnects as soon as I click the usb again. Life saver🔥
I've experienced issues with it plugged in the front as well. I was still connected but the light on the transmitter was flashing and the sound quality got very muffled
I used to get the same issue. But I used a 3 inch usb extension and that has helped! I thought this video was going to mention that.
@@DarkSolidKnight can you tell us which extension you used?
@@tee2008j I honestly don’t remember where I got this cable. But it’s just a 3 inch male go female USB extension. I’m guessing it came with a camcorder?
To prevent any accidents with the dongle sticking out, I decided to be a little more creative with the position of mine. With the GTbeans 24pin magnetic USB-C rightangle adapter, I use the same on my tablet, so I can very easily switch between the two. I have no problems with this setup. Dead easy to remove and replace, and no accidental breaking of any USB ports.
I'd highly recommend it, if you don't use that USB-C in the front for anything else.
Great tip. I like some others in the comments automatically used the front slot because of the heat in the back. Seemed like easy logic at the time. Glad it made sense for so many by default.
Wired accessories are usually alot more stable. Only problems i run into are setting them up the first time and obviously wire managment. I still think it is a good trade off for stability in accessories.
Spoken like a true audiophile. Bravo!
You won't believe how many wired headsets I've been through that only one side works or only high frequency sounds are transmitted
I just have a usb extension cable connected to the back port. That way it's easier to connect any peripheral to the console. It makes things easier since I also use my PS headset for PC.
Or just plug it into the front
Haven't had this issue with my PS5, but I personally like having those dongles in the rear of my PC and I was having connectivity issues with a wireless mouse and keyboard. The keyboard would drop inputs and such. Finally moved it to the front of the tower and haven't had an issue since. It's amazing what difference a little over a foot and unobstructed airspace can do.
I always use the one on the front. Works fine for me. I have the turtle beach stealth 700 gen 2 which has a low profile dongle so it's not too much of a stress point.
That dongle doesn’t make any sense because you aren’t moving around your console. It’s not a laptop
@@stevemuzak8526 I was referring to it being a shorter dongle and the fact that it's less of a risk for someone to walk by and run into it thus breaking it ad possibly damaging the usb port
@Cole Demo Yes. I have my controller charging cable coming off the back.
@@mullinsjm1 same
I have one of those too. Do you find that there's an insane amount of static on the home screen?
I had this EXACT problem. I thought it was due to the dongle being behind the console (out of line of sight), so it moved it to the front port and it has been great ever since.
I have... an opposite problem. One of the earmuffs have... a slight static from time to time, and I've always plugged the USB into the front port. It's never occurred to me to plug it into one of the ports in the back.
they are using 2.4 ghz instead of bluetooth for lower latency but that introduces noise.
I have experienced this static noise… what i did is now i put my pulse headset inside a closet… somehow that solved my issue in a day and since then i hear no static noise
@@MonsterAssassin18 that is correct…
When this problem came i was ready to sell my pulse headset but then i tried this one thing and it worked and since then i always put my headset and controllers in closet instead of outside on a shelf or something
It might be because you’re dragging your socks/feet on your carpets too much lmaooo 😂
Usb extension cable might help
Was about to grab a pulse headset for the days of play sale and this pops up. The gaming gods always looking out for me. Love this channel straight to the point no gimmicks no bs.
Gotta love the glasscock 😊
They should just release an update that allows users to use Bluetooth headsets. This would probably solve alot of issues and it already has Bluetooth built-in. And release this feature for PS4 too.
also getting a USB Extension so it can sit at the front of your TV is the best thing todo, I have a Microcenter near me in Kansas and i can get a good USB Extension for less than 10 bucks! My Series X, PS5, Switch And X700V2 Sony BluRay player sit behind my TV due to space at the front but have plenty of ventilation.
Congratulations ⬆️⬆️⬆️ message me i have got something for you
I got my PS5 in 2020 and I used two HS with it: The Pulse 3D and Steelseries Arctis 1. Since then until today I had no probs with them no matter where I put the dongle in.
I’ve always plugged the usb at front just because it looks cool and no wires at the front. But good to have you reminding about it!
pro tip: instead of plugging it into the front, you can also use a USB extension and not have it stuck out the front like some kind of horn. it will pull it away from the exhaust and it won't overheat
Exactly what I did. Works great.
Bro, every damn PS user should follow you. Even Sony should follow your channel, cause they don't pay detailed attention to its customers.
GG, you've helped me big time with my ps5.
Facts
I got a Razor Baracuda X headset for my ps5 and they gave me an extension cord for the Type C dongle. Super smart on razors part
I bought the SteelSeries nova 7x and there they gave me an extension Cord for USB c too. Yes, very smart 👌🏼
I had major audio issues with sound going in and out with the 3-D pulse headphones when I first got them.
Bought a type c-to-a adapter and plugged through the type c port on the front and haven't ran into any problems. It's great
How this can solve the problem? I will buy and try it thank you :)
Man, mine kept getting choppy audio. I tried multiple adapters and different ports, but it never seemed to work 100%. I even bought the black one when it came out, but it made no difference.
I did the same thing, however Sony absolutely needs to fix this issue. Using a Pulse 3D headset should be seamless with the PS5. They haven't addressed the problem since release and it's completely egregious
does it still work for you?
This was helpful but the ps5 slim doesn’t have a port in the front…
Just get an adapter or small extension cord.
i have experienced this, and yes it does not work perfectly when there is major heat involved. i still have it at the back of the ps5 but with better vented location for my console.
Just plug it in the front bro
@@dream6562 i kinda like it clean from the front 😂
@@nuaimi I mean would you rather have a clean front or have your headset working consistently
@@dream6562 i mean now it’s perfectly fine, just the location of the console was inclosed from all the sides thats why there was heat at the back. now the headset is at a 💯 and the setup is at a 💯
@@nuaimi but hear me out, plugging it in from the front
The front usb A port is slower and provides less power than the front usb c and 2 back usb A. This is why it cuts out sometimes for people in the front
Congratulations ⬆️⬆️⬆️ hit me up got something for you.
I've noticed the heat that the console has in the back port area. I always take my my wireless USB completely out when I'm not using my headphones. Also with an addition storage M.2 slot there's more heat introduced to the system. I'm currently adding some things to combat that. Such as a Sabrent heat sink replacement for the M.2 panel. Vented Dark plates and a Scry Artic exhaust cooler.
I did notice connectivity issues, and it was super hot when I removed it. It sits in the front port now
Just get an extension cable to run the dongle from behind to the front so you shouldn't have a heat problem and the danger of someone hitting it in the front would be solved too.
I honestly can't believe this is even an issue, the PS5 really feels like it was rushed out given how many issues it seems to have.
The Xbox headset doesn't need a USB dongle so I'm not sure why the Playstation headset needs one.
I’ve never experienced any problems with my headset by putting the dongle in the back, but I still stopped putting it back there. One day I was moving the PlayStation and felt how hot the dongle was. Figured I’d try to avoid a potential problem. Thanks for the info, now I know it was for the best to move it. 👊
You can also use a usb extention cable if you don'y want it in the front. A good usb cable is insulated so it will not draw as much heat from the vents to the dongle as it would wih the dongle near the vents.
Just ordered the Pulse 3D headset. Thanks for the heads up
I have the 3D Pulse my self, great headset
@@SC0RPI0NFURY I heard the mic isnt too good?
Yes pluging it in the back does cause problems because of heat. Happened to me, & now i only plug it in the front
Congratulations ⬆️⬆️⬆️ hit me up got something for you.
pro tip, use an usb extension to position the dongle far from the heat exhaust, and also put it in a position where it has a clear path with the headphone, knock two birds with one stone, well three if you consider the lower risk of front usb port damage taken out too
For the price they really should build the dongle's wireless signal component into the PS5. Extra cost not everyone might need, but they also put the PSVR PS5 adapter cable in the box of every PSVR after a certain point too. It would just be a nice touch at any rate.
The ps5 slim dont have on the front
Ever since my Sony Platinum headphones stopped charging, even after I put in a brand new battery, I have been using my Sony WH-1000XM4s via my C1 tv's bluetooth.
Now I do not need a dongle and the sound is great.
The smart thing to do is use a USB extension cable to connect to the back of the PS5 and to connect the dongle to it and hide it next or behind the TV
Oh, I like that idea! I’ll have to look into that
That’s exactly what I do. I bought the steel series Arctis 1 and it actually came with an extension cable which is great. But I use it for a different reason. The dongle for the headset plugs into the usbc port on the front but the shape of the dongle blocks the other USB port lol
Buy the Steelseries 7P+ headset, brilliant audio (3D audio supported) and the dongle is also very small and slim
Informative video. I have encountered interference issues in relation to external hard drives in neighbouring USB ports previously. Research has shown the 2.4hz signals can be interrupted by USB ports. My fix for this was to buy a short USB extension cable, plug the dongle into that and your interruptions should stop. Thought I'd just share this for anyone encountering similar issues.
@Text me on telegram 👉 @John_glasscock1 boy
Been plugging it in up front but my audio kept cutting out. I had to get usb-c adapter and plug it in there. Now it works.
Ps5 slim doesn’t have the front usb
Unlucky man why would you buy the slim without info it heats more than the standard but it’s okay man
@@car_xd5478no it dont
@@car_xd5478 ? Its so silent
O calor que sai não interfere na qualidade do som. O case da USB não deixa isso acontecer.
Técnico de eletrônica a 26 anos. Conversa fiada.
I can install game on ps4 but i can't play say ( disc is damage or dirty) but why I can install!!
Sounds to me more like a wireless signal issue than anything else, as a rule of thumb, you want those RF transceivers to be in direct line of sight and in close range, as they usually don't have good antennas (to save cost, space and have better aesthetic for the most part, people just don't like an antenna sticking out, even though it's still the most viable effective solution) and these devices usually have to operate in high RF noise environment (a lot of devices operating in the same frequency allocation) so the range is usually a lot more limited than people anticipated.
No because I use a wired headset plugged into the back of my PS5 and it literally melted the cord. It’s definitely a heat issue. The internet is riddled with people experiencing this issue
Razer makes a PS5 headset where the dongle plugs into the front USB type-c port and is offset so that it doesn't obstruct any of the other USB ports.
Congratulations ⬆️⬆️message me right away to claim your price
Alternatively, you could use a USB cable/adapter that you plug into the rear port and hide under the PS5 where it's out of sight, or somewhere else where it's easier for the headphones to pick up the signal. You can plug the dongle into it. (This might be optimal for steelseries 7+ users.) This way you don't have to use the front port and you won't accidentally damage the PS5.
And for anyone who has unplugged the dongle after the PS5 has been running for some time, the USB part on the end gets very hot to the point where it can actually burn if you touch it.
I literally just retired my Pulse 3D headset and got the Artis 7P+ headset from Steelseries lol
And it’s a big upgrade
But damn it this got me worried
I HATE having things plugged into the front of the console
I use it in the back. Not had any issues since launch. After you turn on the console from rest mode if the head set was charging then it might have trouble detecting the dongle but all you need to do it’s turn the head set off and then on again and it’s back in business and you can start gaming in no time.
It’s also common to have external hdd’s or ssd’s plugged to the back, this interferes with the audio as it starts to cut off. I have a small hub on the front regular usb to which I plug the cables to charge controllers, gold headset and it’s dongle. You can’t plug storage units on hubs and actually only one at a time works, and only on the USB ports on the back and the usb c on the front.
The problem with the ps 5 slim is,that it does not have a usb A port in the front anymore, only on the back side 😞
Lost the dongle. Is there any way to get a replacement Pulse 3D dongle?
I highly recommend getting USB extenders. Even just 3 inches for the back. I understand why people would want to keep the front of the playstation, the glossy side as clear as possible.
I have lost my PS headset dongle. Can I use a different one? Or should I try and order an original?
I didn’t have issues with heat having the dongle in the back, it was having a USB hard drive plugged into the back at the same time that caused the connection to cut out.
I had a similar situation where my PS5 heated up so much in the back that the headsets dongle casing slides rite off now. I can literally slide the dongle case off and expose the chip inside.
The question that really needs answering is, is there or will there ever be a 3rd party dongle that you can use with the Sony Pulse headset. For all the people who've lost, broken or just don't have theirs. As Sony doesn't make/sell them.
You can also buy a USB extension cable and tuck the dongle where heat is not a problem...
I have a problem with getting my amp and dac working on the back usb of the system so I had to plug it into the front. for some stupid reason they don't connect using the back usb ports.
Congratulations ⬆️⬆️⬆️ hit me up got something for you.
I did experience this with both my PS5 & my son's PS5 early on in the very beginning of this generation. What I ended up doing was just ordering a USB extension cable for my son's. So that the dongles would be away from the actual exhaust vents. & I got a USB hub that has a long enough cord (to keep the dongle away from the heat) for mines since I have more devices connected to my PS5. I would suggest a simple cheap 3 or 4 port usb hub or just a usb extension cable.
That way you don't have to have anything sticking out the front of you PS5.
The front was made for charging remotes and adding accessories the back is for external hard drives and ps5 camera. It's been known since launch
Wow wtf, small world...my friend has your very same name, but she goes by Johnnie Glasscock?! Crazy. She lives in Az. Great review btw, good information!
Does it work with non Playstation wireless headphones?
I never plugged it in the back why would you plug it in the back? Common sense which a lot of people don’t have you plug something wireless you want clear signal to you.
I think I saw somewhere an instruction that said that audio things should be plugged to the front USB... Don't remember where I saw it but I've been using that port ever since
If you have kids/pets or are just paranoid about the dongle bring plugged in the front. You can still plug it in the back safely using a USB extension cable to keep it away from the vents. You can get one for $5 on Amazon
So plug the dongle in wherever you want got it never woulda thought of it without the vid
I never even knew that you could put the USB Dongle in the back, I have always used my PS5 Pulse headset dongle at the front
You could also buy a short female usb adapter cord a few inches long to prevent damage and exhaust heat
I use to have my dongle in the back and my pulse use to go in and out. When I figured that might be the problem and moved it to the front. It was super hot. I learned my lesson.
Great Video Dude Thanks
My new ps5 only had usb on the back and already from day 1 it doesn’t connect with my “ps5 enhanced” headset
Yeah, my Pulse would cut out randomly when it was plugged into the rear USB ports. Works perfectly in the front USB.
If you get a 3 ft USB3 extension cord you can plug it in the back and just set the dongle out in the open without overheating.
My ps5 doesn’t even have a connector for it in the front so I guess I’m sticking to sticking it in from the back
Pause
I have the JBL Quantum 800 headset and plugged it in at the back of the PS5 for 2 years now, so far it works like a charm
Ps5 isn't even in year 2 yet it's only been out for a year and a few months won't enter year 2 until September
I plugged my Pulse headset in the back when the console first launched and it kept overheating and the dongle would shut itself off so the headset lost connection until I unplugged it and had it cool off. It seems like after some kind of firmware update last year it never overheated again and I've been using it plugged into the back ever since with no issues. I assumed it was maybe an issue with the USB port at the time, because my console isn't blocked in the back and when the dongle got hot, it was like it was internally hot and not hot from air getting blown on it
Hmm, I think the best solution is get like a small short USB extension cable of quality and let it lay behind someplace away from the heat.
Personally I wouldn't like it in the front, and I like the front to be available for quick access if ever needed.
Get like a 5 to 10 inch extension cable that should also solve the issue in concept if the cable is of quality.
It is possible and it will work
However if your dongle is USB 2.0 and the USB A port on the front of the PS5 is also a USB 2.0 port it makes more sense to use that port instead of the USB 3.x ports on the back
But if you aren’t using those ports for anything it would be perfectly fine to do it that way
It's electrical interference. Put the dongle on a short usb extension cable and place it away from the box of electronics. Logitech includes a short usb extension cable for it's mouse/keyboard combo for this very reason.
Just buy a USB 3 pig tail to get the dongle away from the exhaust, having a dongle in the front will probably result in a snapped tab inside the port the first time someone brushed against it when walking by.
Wow I’ve been experiencing same issue with turtle beach wireless headset but had zero issues on my ps4 as I just upgraded to ps5 …. This was a life saver video and for some reason I had the exact thought about it getting to hot as it’s sitting right on the exhaust port
hmmm well i haven't had any problems so far, i think ill just keep it in the back because it looks alot better and i wouldnt want to accidentally bump it
but thanks for the info anyway. ill probably try this first if i ever have any audio problems
Dude. It was you that recommended plugging into the back in the first place. I can remember last year when you posted the video
I actually experienced this and since its at the front iv never had a issue
I was about to toss the headsets in the garbage.. thanks for the video, I changed the dongle to the front and I haven't had any issues since.
I also own the 3D headset and have occasionally heard something similar to static or audio breakup. It doesn't happen when I first start but after long sessions will I begin to experience static like noise and breakup.
I have mine on the back, my pulse headset drops out quite a bit. I don’t want to put it on the front cause little hands will break it, may need to invest in a USB extender and blue tack it to the wall behind. Never even occurred to me it could be a heat issue.
I have a PS5 stand that has extra USB ports on the front, which is what I usually use for the Dongle, and it works just fine.
Can’t believe they don’t have people who test these designs..who builds a new gen console with a tiny hdd where’s the 4tb in built drives..also why design a huge dongle when a small tiny dongle would be better suited to avoid damage to the unit if bumped
I’ve had a weird issue ever since I got my ps5. When I put my ps4 into rest mode my headset would charge on it. But on ps5 it doesn’t charge in rest mode while having the setting on to charge while on rest mode
Just an idea so I don't know if it will work but al least it's worth trying. You could use a USB extension cable. It is basically a extension cable for any USB device
Or just get a USB extender and you can dangle your dongle anywhere you want.
You could use a USB extension cable
Which headset do you recommend for the Ps5?
What if you have a ps5 slim and you can only put it in the back?