Milwaukee Tool Warranty ANY GOOD without a receipt ??? How to Warranty Return
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- Опубликовано: 23 фев 2021
- Does it transfer with ownership? Watch and find out.
Milwaukee Most Popular Lineup: amzn.to/3aJGN17
Dewalt Newest Tools lineup: amzn.to/37FrB38
Makita Newest Tools lineup: amzn.to/2NV7Qha
**MILWAUKEE did not pay me nor have I ever spoken with them**
Milwaukee warranty details. All tools have 5 years from date of manufacture or from date of proof of purchase. Batteries have 2 and 3 year depending on the model.
Thoughts: 5 years really isn't a long time but I'm impressed by the service. 2 weeks would really hinder a daily contractor and they would need backup tools for sure. However, you can look at it from the point that they shouldn't have broken so easy to begin with. I think Milwaukee comes out with some neat tools with tons of power but don't think their price matches the lower quality that you receive vs Makita or Dewalt. Their price obviously reflects their willingness to replace tools so easily. So you pay for it up front essentially. Don't get me wrong Makita and Dewalt make some poor quality tools but overall I think Dewalt matches their price point better and Makita gives the best bang for the buck. I have not had to test those as nothing has broken......YET. I like them ALL that's why I try to own the best from each.
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That's pretty awesome warranty service. Too many companies make grand warranty promises but fail to deliver and hide behind small print.
Very true.
@@sixtyfiveford
What do you think about ridgid electrical tools for diy?
@@nsh040909 as a general contractor, I used rigid for years. However, their warranty process is garbage. They never honor anything. For diy it should last a while but never trust the warranty.
What a great story with a happy ending. I am impressed by the two weeks to repair time too.
I wasn't sure if when I sent them off if they were ever going to come back. Interesting video you did on the Lysine.
Just filled out the info and got a shipping label of my impact. It has been sitting for two years since I have another one I use. Easy to fill out the from. This video just reminded me to do it. Thank you!
have used milwaukee tools for some years and have worked them hard, had very few issues with them. Had a flashlight that I used all the time in the shop and it died one day. Sent in for warranty, they sent me a new one. I have a drill that has issues with the trigger, this video reminded me I need to send that in. Thanks for another great informative video and the reminder!
I'm happy to see this. I lost one of my reciepts for an expensive tool set and I was panicking because one of the batteries started acting up
I would check that last package returned to you for a loose tooth. That might be the problem. lol
I see! FedEx handled the package a little rough on return transit.
Ok thats it, I'm going to start buying millwaukee tools from this day forward. Thats just amazing warranty there and worth it. Thats a good company right there.
Ok I respect your opinion, I have dewalt now, and have had my 18v pieces for about 10 years and I can’t complain, looks like I’ll probably stick with dewalt. Thank you very much for your time, it is greatly appreciated.
Gotta love that puppy !!
Good boy,
Lol
Hey Thanks Paul. -Moe
Cool. Good to know. Just picked up my 8th m12 tool. They are all excellent so far.
That's a great warranty. I've never done any warranty's with them. Only thing Milwaukee I've ever had go bad was my 1/2 impact, but it had been 5 years and I used it a lot. So I bought the new more powerful model.
I have had a few go bad right out of the box, so it was just a simple Home Depot swap.
They'll supposedly fix or swap the impact driver from their website or calling them. They've updated them recently as well. That version only has 1 ball, the new version has 2
Yes, I was hoping they would upgrade the chuck but no such luck. I took it apart and it's identical(1 ball)so will likely fail in a year or so.
@@sixtyfiveford Wow, can't believe they didn't just recall those. I got the non-fuel version and even it has 2 in it. I was happy to see they did warranty your stuff. Makes me feel a bit better about buying Milwaukee myself.
@@TheAmericanUhate it's cheaper to keep fulfilling the chucks that are already manufactured and hope the issue goes away. The double ball chuck also has to be more expensive to manufacture (more forging/machining/treating) while maintaining the 'fuel' product torque spec.
@@guganotubo but realistically the price increase on Milwaukee's end would be under a dollar for parts... and it's a,pretty easy swap out so the labor cost should be minimal too
I've always had great luck with milwaukee tools
I have a very used and abused
High torque impact
6 years old and still going strong....😁
Thanks for the info, great video!!!
Thanks Ted.
My first milwaukee was the 1/2 inch chuck , 18 volt drill driver. The chuck would not hold a bit, it would loosen after you drilled a couple of holes, so off it went, for repair. I got another one, had a different serial number . It had the same problem. The third one, was the charm, it works well, and has a different chuck style, too.
Win / win this is good for Milwaukee and no way you going to complain, cheers!
I'm happy. My second hand tools turned into new tools.
As someone looking to jump into a new 12v platform and already leaning towards the m12 line, nice to see a positive for Milwaukee.
I think the M12 lineup is more innovative and better than their M18 tools. My only gripe with m12 is the handles are awkward as well as battery removal.
I have the drill and impact and it’s great. Really recommend it.
The Milwaukee video absolutely impressive!!
I just received my 1/2 impact wrench w. friction back, they warranty it (fixing only what was broken) after sending it in via mail, all within 10 days. inside the box there was slip stating what was replace, quick and easy!
Very impressive. I have a brand new angle die grinder in the warranty process now for a minor issue. They said I could either return it to the seller or send it to them for repair - they recommended the latter. I didn't feel like dicking around with the ebay seller, so I sent it to the mothership.
That's awesome, way to go Milwaukee!! Badass tough tools!
Milwaukee seems to have some great tools, and service to boot!
That is impressive service.
Excellent- Really Happy with those Milwaukee tools, they back up everything nicely.
I'm impressed.
I use dewalt. Ive got this 18v hand drill ive absolutely abused for the last 5 years and its still got 100 percent torque. Only thing is the batteries but what can you say those are disposable...great video. I like Milwaukee attachments for angle grinders and saw blades though👍
Dewalts are great and my second favorite overall brand behind Makita. Dewalt has some tools that I like way better than Makita though.
Your dog's a champ!
She is.
Love the dog! Very cute!!
Hey Thanks.
Love your FORD signs😉
I've always liked Mil.
Used them for work hole hog and sawsall good to know they still oner worenty even if they have let the quallity slide .
Thanks for the info. I had a problem with Bosch tool in the past about two months after I've purchased it, and all they've done just gave me run around. I'll ever never buy any Bosch tools anymore!
Well its the same for Milwaukee in Germany. Impact and Multi Tool is destroying the M12 batterie clips. You send them in and Milwaukee wants 20 bucks for fixing per battery.
2 Month old rover light starts to fade and Milwaukee says its operator caused.
In Dollar Rocer light 110 Dollar
6Ah M12 is 80 Dollar.
Milwaukee tools are good but build quality is low end
Thank u , ! Great to know. Saw your shop tour , have to ask , can u do a video on extension cord wrapping and storage ? Your cords on all tools and compressors looked perfect. Mine have permatwists etc... others videos on YT , but yours would be better and easier to remember.
Thanks again ,
Great result! 👍
I'm happy. They didn't address all my issues but I guess it's good enough.
This is really interesting. Generally Milwaukee tools have good. I'll be curious how it holds up for you. I've been using DeWalt here lately. I'm impressed by the way the company stood behind their tools. God, I love your dog!
In all honesty I think Milwaukee is overpriced for what you get. It's probably priced this way though because they are so lenient on warranties. So you're paying for it up front essentially. I think Dewalt is better bang for the buck but I've heard they are more geared towards having people take tools to their service centers for repairs.
I had no problems with Milwaukee repairing my impact when the circuit board failed. Excellent customer service. I do wish they would quickly re-engineer design faults in there tools.
I have they same concern. I was hoping they bit chuck would have been upgraded, but I took it apart today to look and it's the exact same. So it will likely fail again in the future when it's out of warranty.
I've used many brands of power tools over 45 years and thousands of $$$. Yes, some had built-in design problems and failed. When I sent them for repair I usually had to pay for the majority of them. In the case of Milwaukee however. I have sent several back to them and all were returned completely rebuilt to brand new condition with new parts or replaced at no charge with a new warranty. Milwaukee has my vote. Have used FEIN tools from Germany and never had any problems whatsoever. Some for over 25 years, they are more expensive but work much better and just don't quit. FEIN Germany will always have my vote too for commercial use only.
how do i send it back what website did he check the serial number?
The battery wobbles on purpose. Milwaukee does it to dampen the vibrations from the impact mechanism to the battery cells and connections. Makita does the same thing.
Even the m12 fuel has that feature too
I have Dewalt electric ⚡️ driver for 6 years and one of my batteries 🔋 are still at full capacity after 6 years. The main battery I use is still going strong 💪. I use it for DIY
thats it, im a milwaukee fan boy now after watching this vid. i just got too find a milwaukee dealer in my area sells that model of dog.....whooooos a good boy?
Haha ikr I'm just a DIYer but I'm happy to chose milwaukee
I think this dog is last years model and I got the last one. They're all good brands and any power tool is a good tool.
Free stuff always makes people happy..especially when you bought it cheap😎
Ryobi sucks, for warranty purposes, they want the tool, battery and charger sent back.
That pisses me off. But I am still Ryobi fan.
I haven't had any problems in four years, the blue tools well were slacking, I got the newer ones,, not the brushless.
The green ones with the new batteries, no problem for me. I'm just a guy in a two car garage, that hasn't seen a car in it in 17 years.
The performance for my purposes and price point , for my needs, are fine.
Everybody has a preference, according to their needs. Great video
Really? I didn't know that.
@@sixtyfiveford yep
That's awesome! I have dewalt and ryobi tools and watching this when mine are worn out I'm going to replace with Milwaukee. I get a kick out of your shop buddy haha
Hey thanks. I don't think there is one good brand, that's why I try to own them all.
@@sixtyfiveford Your welcome! I kinda feel the same. If it's a tool I know I'll use alot I will spend the money. Which after buying my ryobi multi tool I didn't think I would use it as much as I do I will probably go Milwaukee
@@ericallshouse5283 I owned a multitool years ago when they first came out and didn't like them. I decided to give them a go again and see what has changed or is better. I will tell you this modern cordless one has way more power than the first one I used 10+ yrs ago. Now I just have to adjust my brain to knowing it is a solution in my arsenal.
that's pretty nice, on a similar note. just had a Ridgid hammer drill replaced because I was quoted 2 months to get it back fixed or replaced. I thought that was ludicrous. well contacted ridgid directly vs service center and ridgid sent me a whole new kit with 2 batteries and the newer model. TTI stands behind warranty in my experience.
I have a M18 transfer pump that stopped working I replaced the fuze on the inside but if it doesn't fix it then I'm going to send it off so I'm glad they are good on their warranty
Wow now that is impressive. I have heard that Milwaukee does not honor their warranty unless it is bought from a tool truck. Must be who ever said that was wrong. Seems like great service and warranty to me. Thanks for the info.
Technically it has to be bought from an "authorized Milwaukee distributor" and it probably is not transferable to a new owner, but I think they cut people some slack if it doesn't cause them any issues.
Milwaukee doesn't sell tools from a truck and their warranty is 100% DATE CODE Driven.. Call them and tell them that you bought a broken used tool they will ask for the date code and if it's within 5 years they will say send it in AND they always pay shipping both ways...
@@dtester Call Milwaukee and ask them... their warranty is 100% DATE CODE Driven.. Call them and tell them that you bought a broken used tool they will ask for the date code and if it's within 5 years they will say send it in AND they always pay shipping both ways...
@@twistedhillbilly6157 Why do I need to call them, I believe you just fine ^_^
@@dtester Because I lie, a lot....
I ended up calling Milwaukee CS number instead of going thru website. After finally got a person who “understood” the collet issue; I shipped them the broken m18 fuel 2853-20 with collet issue and 1 ball bearing….AND 3 weeks later, got the new gen 3.5 (what I call it) with 2 ball bearings and a collet that actually HOLDS the bits👍🏻
Have another m18 gen 3 that hasn’t had collet issue yet, but if does; I’m sure will get fixed too.
✌🏻
That would have been nice to get the two ball. I ended up getting rid of it but kept the multitool.
Love your DOG...... I will differently purchase Milwaukee tools due to Excellent warranty service...
Best Advice for the bit falling out is I gently tap my drill on the front hex side and it works good as new for the next 7-8 bit changes.
Best thing to do is send it in for replacement or just change brands.
That ending was GREAT!! They fixed GINGER the DOG?!?!? Still laughing!!!! I'm really really glad Milwaukee stood behind their product, but geeze, that's a lot of defects. They even had a preconfigured check box for the battery issue....
Hey Thanks. I think their tools are so expensive because they have such a relaxed warranty. So you essentially pay for the warranty up front. The battery issue is so common third party companies are making money by selling giant rubber bands to hold them secure.
I had a Milwaukee angle grinder fail. I was worried about the hassle and wait of shipping it and I couldn't find my receipt. Just to see if I could drop it off for warranty service, I took it to Home Depot and they just asked what was wrong with it and traded it for a brand new one off the shelf.
I was very impressed.
That's awesome.
Man that worktop takes a pounding on this unboxing!
Yeah, the new tool dropped out of the box pretty good.
I had to send in my 1/2 inch impact. It quit working for whatever reason. Got it last year as a Christmas gift and only used it twice. The little convenience light comes on but the motor doesn’t spin. Hopefully they can address the issue. Judging by your experience, I think I can safely say i’m going to be pleased.
I got their 1/2 inch impact as well it also came with the ratchet. But it seems that sometime when I squeeze the trigger fast after I squeezed it before it does not engage
I switched to Milwaukee a few years back I’ve been pretty happy myself
The warranty has me impressed.
I've had awesome service with Milwaukee's warranty team. They rival Harbor Freight and their no questions asked exchange. Now if HF would just leave all the comments, both positive and negative, posted lol. Cheers Moe! Zip~
I'm happy with my second hand tools that are now new.
Battery being loose, I add 3m Velcro the soft part on the left and right of the top of the battery and still slides on and off with no issues with no more wabble
warrantees O_O who knew! Great info.
I'm not a Milwaukee tool guy, but that's the only tool brand my son-in-law will buy. I will pass this video on to him.
There warranty is good but for me it kind of ends there. Not a huge fan of the products and think they cut a lot of corners.
A Milginger or a Ginwaukee but fixed, nonetheless! My DeWalt impact does the non-holding thing but I give it a shot of Kroil or SC 50/50 and that's that. But the DeWalt is refurbished or rebuilt too. The refurbished sounds like it might be a Gingerism. So THANKS, Moe! Good job and no tennis ball is safe now!
Love the Ginwaukee.
I gotta say I beat the hell out of all of my DeWalts. THe only reason I bought more is to upgrade and I wanted some extra batteries and tools anyways.
Ha ha they didn't need to fix your loverly dog :-D, i had a good chuckle :-D
Well i'm amazed at the trouble they went to with the tools, i expected them to want a photocopy of the purchase receipt.
I can see some companys trying to get out of a guarantee by implying that the tool has been incorrectly used.
I guess companys hope that you forget about bringing it back.
America has very competitive and relaxed warranties for the most part. They do so because most people will never hold a company to honoring it, especially if they got good use out of the tool. I have bought a few tools from European Brands and they are a lot stricter. Essentially excluding anything that could be deemed operator caused. Some of the tool warranties are so lenient you could intentionally break a tool and they would still honor the warranty.
Nice to know if I have problems with milwaukee tools
awesome thanks for the information im going from black and yellow to Milwaukee amd wondered if the warranty was legit cool 😎
The only sad thing is I've needed to return or warrantee more Milwaukee tools than any other brand.
@@sixtyfiveford yea, Milwaukee is good and powerful but quality control isn’t the best. I have both Milwaukee and makita and makita is hands down better quality. Makita being Japanese you know you get quality. I had purchased a used Milwaukee tool that looked new but maybe used for a very short period of time but wasn’t working. I just sent it off hoping it gets fixed
@@kchilz32 Slowly I've gotten rid of every M18 Milwaukee tool and couldn't be happier. I mainly run a combination of Makita and DeWalt. The only Milwaukee I still run is the M12 tools.
thats awesome thanks for sharing
Thanks for watching!
@@sixtyfiveford no problem really like the stuff you do, I've been burning used motor oil in a wood furnace works great
@@notsoshortbus1651 Old oil really helps prolong the burn time on wood etc.
@@sixtyfiveford no wood just a stainless steel dog bowl and forced air like a hair dryer and look out check out waist oil heaters on RUclips
Love love Milwaukee. Pay more but get more. Worth it to me!
good to know.
Thanks! Good to know just picked up a new in the box 3/8 " M18 impact from a guy with no receipt. I've had really good luck with my Milwaukee tools, have like 7 of them. Can you adjust the tension on the tennis ball?
I didn't pay a ton for these tools second hand but the drill became unusable. I'm happy they took care of me. I have bought a few other new tools from classifieds for cheap and just figured I had no warranty and was fine with it. But I guess I do.
I could swear I watched you click loose battery and while I'm glad they fixed the main problem they didn't address the secondary issue of the loose battery.
I did and they did not address it. However even their brand new tools have really loose batteries. I'm not happy about that.
@@sixtyfiveford I'm sure you'll make a "fix" for that in a later video. 👍
DEPO has a new unwritten return policy.
I was just denied a return on a brand new milwaukee light and 6ah battery purchased 3 weeks ago. I had the receipt, the card used and everything. There was also $60 worth of supplies. They won't return because $5 of store credit was used on the receipt. The computer wouldn't allow the return, the manager could not override, and the customer service rep (number on the recipt) told me you can't return any power tools if a store credit is used on the receipt. even $.01, I told them that I didn't care about the $ 5 just return the rest and I can loose the 5 and they still wouldn't do it. Unbelievable...
WOW! I know they're getting brutal about store credit on things with all the shoplifters. I had an issue with some Makita tools not delivered from Home Depot. com . I called them and they told me tough luck, they shipped them. I think they were delivered to the wrong house. Called my credit card company and they refunded me immediately but said the Home Depot could dispute it. They never did.
@@sixtyfiveford Thats a pain. Usually you need a new card when yo do a charge back. Thanks for replying. I brought it up to the corporate level unfortunately, I don’t like to be that guy. They are looking over my account. And I should hear back in 2 days at the most. This is the first time I’ve ever been denied a return like this. I’m a frequent shopper between my business and personal projects. New rule, DO NOT buy power tools and use a store credit. It will flag you in the HD system.
Love your videos. You are an asset to the repair and tool community.
You got a good deal
Yeah, can't be cheap used tools turned into new.
They required proof of purchase for the faulty m18 8.0 battery I had. My brother tells me the tools don't require proof of purchase especially when taken to a service center
Totally awesome
It's a great warranty.
Had the same problem with my impacts. All I do is put a couple drops of air tool oil in the chuck every couple weeks. Mine didn't even start having the chuck issue till about 4 years into owning it and I abuse the hell out of my tools. At this point I can wobble the chuck about 15° cause the bearing is so worn out
Awesome post credit scene
Thanks Robert.
They probably have your name and address on file and what you've returned and how many times and in what time frame it was replaced! They might give you trouble if you tried to replace it more than twice inside of the warranty window
This is exactly why I stick with Milwaukee.. I have bought broken tools off of EBay and Milwaukee doesn't bat an eye as long as they were mfg. within the last 5 years.. When they do a replacement like that multi tool, the 5 years starts over because it's all about the date code in the serial number
If you buy a milwaukee tool and the date code is out of warranty as long as you buy it from an authorized dealer it still has the same warranty as long as you have the receipt.
If you contact milwaukee and tell them you are having problem with the colect retaining bits they will swap it out with version 3.5. they did update this. Version 3 has one ball bearing to retain bit and version 3.5 has 2 ball bearings. They have the exact same item number. So if you want to know if you have version 3, of 3.5 you need to look inside the colect. I got my info from VCG construction
I was hoping they would have upgraded it when I sent it in. Nope, same old single ball. I going to sell it on classifieds as I can see why the guy I bought it from was abandoning Milwaukee. I like their M12 line but think they're cutting too many corners on the M18 stuff.
Rigid has a good warranty on their batteries .. i have a few Milwaukee electric tools that over 30 years old..
Rigid does but they also have a few loop holes. Only the batteries bought in a tool kit are lifetime and they have to be registered. They also classify normal wear as a reason to deny any tool/battery claim. Any batteries bought by themselves only have the 3 year. There are a lot of unhappy people out there who have got denied claims.
Does anyone remember the Rigid Tool catalogs with the sweet babes for each new month? The Rigid Tool Girls.....that alone made a fella want to buy the tools!
Milwaukee has came out with the Gen 3.5 to replace that one. It has the same number and everything, they totally took out the old Gen 3 impact.
Figures. This impact has had a lot of issues.
I always just bang the front against something with it pointed downwards and it always snaps the next attachment lol
Hi, Love your videos. I learnt a lot from you postings. I have a fuel line which looks like small cones connected together and it’s flexible. I don’t know how to attach a picture to this text. Do you know what’s it’s called? Thanks a bunch.
Are you talking about Loc-line? I don't think I've ever seen that do anything but carry air or maybe coolant on a CNC machine. I didn't think they carried fuel.
I dont know, since day one. I pull back the lock for the bit, and shove it in. Then release the lock. and it holds. I never lost a bit to this "Issue" I think its built in.
Crazy, I just claimed my warranty with a 4.0 battery (3yo) with Ridgid and got the 6.0 replacement at no cost. I was worried they wouldn't. Hopefully I do not test their lifetime service any time soon.
That's awesome. I've heard they are good about the under 3yr stuff but deny a ton over that. Rigid have a few loop holes. Only the batteries bought in a tool kit are lifetime and they have to be registered. They also classify normal wear as a reason to deny any tool/battery lifetime claim. There are a lot of unhappy people out there who have got denied claims.
@@sixtyfiveford If I could go back in time I would stay with Ryobi or Milwaukee, so many more tool options.
@@mrmerhtin3625 I run both. It is the way to go.
@@kartboarder22g17 Stanely Black and Decker's DIY tier Craftsman is putting good pressure on Ryobi. This has forced them to step up their game and seam like they're just last years Milwaukee model with green plastic. Due to the battery style Ryobi will always be bulky but if the tools bulkiness didn't matter, I think Ryobi is the best bang for the buck. However their sister company Milwaukee; I do not think you get what you pay for.. There tools are powerful but I think their build quality is not up to the high price point they demand. That said I think Milwaukee's M12 line is built better and more innovative than the M18 lineup.
I did not know Milwaukee had a warranty. I see you have multiple cordless power tools is that to find a good one or so that you don't have to change the tools in them? Do you have an ongoing wager on how long that work bench top will last? Great content in your videos. I didn't get the name of your show until you talked about the truck, I have a bad habit of speed-reading. I thought it said six five ford, like if every time something comes close to sounding like ford was ford. Sort of like the movie UP and someone said square the dog would look off in the distance and think squirrel.
I feel that no one brand can make the best everything. So I just decided to own them all. The workbench has taken quite the beating over the years. Someday I'll replace it with steel.
I guess all my Impacts have had that issue. hahahahaha
I just used a workaround
This is the reason why I stick to ridgid ….. lifetime , if tool doesn’t work I take it to Home Depot and they replace it if they can’t fix it , you have to register your tool when you buy it …. All for free . I have a Milwaukee impact and my battery does the same thing
I ain't a big fan of this tool, I want a 1/2 high torque impact for the power but the batteries always feel loose on the tool. And yes you're right the bit holder is not great.
I sent back my high torque 1/2 m18 impact, they sent it back completely rebuilt, 10 days round trip, just sent in two other tools as well, we shall see what happens with them
Be careful with those adapters. Most of the time the adapters don't have any protection built in. I melted one adapting a milwaukee battery to a dewalt circular saw.
It is not a drill. It is an "impact driver".
Good to know about their warranty though.
Your doggy is totally used to you I see. 👍
Yeah, she puts up with all kinds of shenanigans.
I was thinking about changing to Milwaukee but with biuld quality like that I think not!
Wonder what warranty service I'd get here in England? That's a great service you received.
I think Makita makes a much nicer tool, followed by Dewalt. Everything Bosch is always great as well but they seam to take a different approach to tools which is either love or hate. I'm not a big fan of Koki/Hitachi.
@@sixtyfiveford currently running Bosch myself
Milwaukee just came out with their new and improved gen 3.5 impact driver. Go check it ot at VCG Construction
I do watch their stuff. I was kind of hoping they would upgrade this one but no such luck.
doge!!! love it!
Hey Thanks.
The battery wobble comes from the sawzall it chews away at the plastic on the battery and it's like a disease that spreads to other tools
Thats cool if it works ok
im up in canada and theres a different system here for sure.. gotta find an authorized service center, most of them are 3rd party tool stores that fix tools if youre hours from a city this can be an issue, back home in NS my local shop would fix most anything it did always take about a month for them to get the parts from milwuakee.. im up in ON for work and the shops up here will not warranty anything.. drill chucks they say are 90 days, trigger switches 90days, 1 year on electronics, 2years on batterys.. even though the box you buy them in states 3 years batteries and 5 years tool.. everything seems to be a wear item.. idk how a drill chuck is a wear item or the shaft on a sawzall is a wear item... i gave some push back and they are replacing a battery thats 1.5years old and a sawzall is getting repaired thats over 3 years old but theyve had the sawzall 12 weeks now and the battery is at 3 weeks and all they do is swap the battery theyre still quoting 4-6 weeks longer for both tools.. im just a diyer not a contracter the tools didnt get used daily or abused and lent out they should have been fine for decades imo... they wont give me a new drill chuck i had to find one second hand and i msged a local rep friday waiting to hear back about what they can do on a tool repair going to take nearly 5 months.. if i was a contractor how could i go without a tool this long.. id need to own two of everything and hope no two tools brake at the same time
they need to have tool loaner programs so youre not without a vital tool for 6months.. home depot will swap tools out right there and then i believe its for 90days with them so take any crib deaths to HD or wherever you bought it not to milwuakee themselves
im having electrical issues with a 350$ fuel circsaw where once you do anywork with it seems the trigger or mosfets something gets hot and it overcurrents with any load on it even with a fresh 9.0 battery.. gets to the point it wont even spin the blade itself you have to spam the trigger 10 times to build up speed in the blade before starting a cut and then baby it through the cut.. im afraid to drop it off and have no circsaw for half a year..
I had two brand new Milwaukee tools have crib deaths last year. I have never had any issues with Makita or the Dewalt family of tools like that of Milwaukee. I think it is because Milwaukee is overclocking their tools for more power causing failures. A lot of their tools definitely have more power but you can also feel the lack of refinement for want of a better word, when using them.
Never had this happen. Non fuel tools do tend to suck tho'
WOW GOOD VIDEO
THX Ed LORETTO ONTARIO CANADA
Thanks for watching!
I won't buy another milwaukee because of that issue. The heated vest is cool though.
The chuck not holding bits? You know you get super excited when you have easy returns/warranties but they should have never broken in the first place. I took the drill chuck apart today to see if they upgraded anything; nope. This impact while still working is going onto the local classifieds. I used a cheap Porter Cable HARD for years and it never once failed to hold a bit; nor has any other brand that I've used.
I got an email from Milwaukee yesterday stating they only warranted their tools form authorized dealers only, not eBay, not Amazon not anyone else. This was the email:
"Amazon, eBay, and PayPal are Liquidation sites/resellers and not authorized Milwaukee Tool distributors. Items purchased from these unauthorized resellers will not be warranted."
My tool in question was purchased new from Home Depot but couldn't locate the receipt, and Milwaukee don't know the manufacture date. So keep you receipts as well. Couple of my new cordless Milwaukee tools failed but within 90 day so I exchanged it. I never had a corded Milwaukee or the old cordless V18 tools broken down. The new ones just not as good, couldn't just replace a simple switch, you have to buy the switch assembly including controller and whatever else attached to it. No sense to fix unless you could found a used donor tool, otherwise its really disposable.
If you don't have a proof of purchase and you have a clean tool with a serial number intact I have never been let down.