@@ChasenCooper-j2i 19 years ago, I was on a Greyhound bus from Queens to Florida. We had a semi-long layover in Fayetteville, NC way too early in the morning and at least four passengers (all senior citizens) were left behind trying and failing to chase down the bus.
Yep. Never get off the bus. Or only if the driver does. Whatever time is mentioned, assume it will be sooner. Not just Greyhound either, but even when on tours. Seen that happen many times. Most drivers will wait a bit and are reasonable, but some aren't and will peel out without a care in the world. Very rarely are drivers ever disciplined. Bus and tour operators struggle to find drivers willing to work for cheap and run on shoestring budgets.
several years ago when my mom was in hospice i took a bus home and the bus driver somehow did not know how to get through raliegh and got us late to the station and we missed our bus, and as a result we had to wait 3 hours for the next bus at 12 midnight to 2 oclock, I did not have a watch, and the bus station itself was closed and no bathrooms it was cold and the buidling for sitting and waiting that was heated (still no bathroom) were smoking so much I couldnt breath so waited outside the guy who worked there was telling them to stop smoking (signs say no smoking) they did not listen so I sat there having to pee so bad if I went behind the building I would of lost my seat, and would had to sit on the ground. it was horrible experience. never again. would rather spend my money on a rental, for a few hour drive.
Most drivers I've ever traveled with have absolutely no professional patience regarding customer service. They act like the passengers made them take that job. Stop trying to be bus drivers if you hate interacting with people.
County bus drivers act like interacting with the public is just a hassle too. When I started praying for them they changed their attitudes pretty fast though. 😆
I've recently traveled on greyhound and it was terrible! The bus drivers were so rude and at the bus stations they were rude and unhelpful. I don't want to hear any excuses. I traveled from Maine to Florida and they were all rude. I believe that being angry and impatient is a qualification to work for them.
They left my aunt the same way in the middle of nowhere, I drove 12hr to pick her up GREYHOUND IS ABSOLUTE TRASH!!!!!!!!!!!! ITS BEEN LIKE THIS FOR SEVERAL YEARS!!!!!!!!!
Greyhound the last 10-20 years has gone down hill, even before a Germany company bought Greyhound. This is been going on for years, ground in the 60-90s were good, but went downhill after 2000s
This has been going on since the 80's and has nothing to do with terminals. This is drivers stranding passengers EN ROUTE please keep the focus of this investigation on that. We want to know more about THAT.
This is why I enjoy collecting personally identifiable information belonging to executives in these foreign-owned companies. I have collected the personal information of hundreds of executives from chinese, German, Saudi and other foreign countries. Names, addresses, birthdays and even foreign passport information. And yes I do sell this information on the dark web and I enjoy compromising the personal information and even the safety of executives of scummy companies in other countries. And because this does not affect anyone in the united states, there's nothing the US government can do about it. And besides social engineering and targeting people in other countries is protected under the first amendment and commercial trade laws. PS I have friends who speak chinese, German and other languages and they help me with canceling the foreign passports belonging to set executives. They go as far as making phone calls to the foreign embassies or consulates here in the United States and impersonating said executives to cancel the executives passports. So far, we have confirmation that we have canceled the foreign passports belonging to 33 different executives of foreign companies in other countries.
It is true. I recently rode greyhound in September and the driver I had from Tulsa to Kansas had just left a passenger the day before at the rest stop and was talking about it on my trip. Yes they lady that said the driver was rude and nasty is telling the truth the one driver out of Oklahoma City was down right vicious rude and didn't like people of another race.... It was a horrible experience but the drivers believe they can do it because they are in the union
If you want to experience the epitome of some of the worst that the US has to offer, from mental disorders to just plain dysfunctional and downright nasty people, from the passengers, employees, locals, homeless, security, you name it. Complete incompetent and dangerous business. The whole experience is terrible. Has been, at least since 30 years ago when I started riding. I've ridden across half the country a dozen times and I could write you a series of novels from what I experienced.
yes they dont listen to the rules I sat one day waiting for a bus in charlotte nc, adn this guy was mad because he was told he couldnt board the bus because the driver said he had been drinking, not sure if true, but it was not a pretty site.the bus was delayed, dont know if he got on I was inisde and they were outside.
I've went greyhound and YES, SCUM DRIVERS! ALSO, bus " stops" gas stations, or a sign along the road in the middle of B.F.E. ABSURD! Even Terminals are BAD! Nasty, restrooms nasty, employees NASTY! RUDE! BOSSY! SHOULD be under better regulations by the DOT!
@@DevilDogDen1775 different regulating authorities. Airlines answer to the FAA (Federal Aviation Administration), while bus carriers answer to the FMCSA (Federal Motor Carrier Safety Administration), and if engaged in transit or inter-city common carrier service, the FTA (Federal Transit Administration). Both those agencies regulate more than buses. The FMCSA regulates any interstate commercial highway transportation (trucks and buses), while the FTA regulates federally subsidized transit offerings (rail, bus, para-transit). The 15 years I have driven charter buses, I haven't seen either agency issue any kind of significant customer service regulation. Airlines are also routinely used by members of Congress, so they're gonna legislate their own interest. After all, when was the last time you saw your senator riding the bus?
This is what happens when there is no competition. A bus broke down, was rescheduled. I was rerouted, left at a stop that was not on my ticket. ( I was never supposed to go to Nashville.) Then informed that I had to buy a ticket from Nashville to my original destination, In Florida. Yeah, this is typical.
Greyhound is awful. My husband and i took a greyhound from Nashville to Virginia to buy a car and the bus didn't show up til 6 hrs later, which we were told was the usual, The station smelled terrible and the people who worked for greyhound just sat in the backroom. They were horrible to people asking for updates as well and the bathrooms were closed. Then as we are driving the gas lid broke and banged up against the bus all throughout the night and the bathroom door was broke so it kept hitting us. The plug outlets didn't work and it was an all around mess. They need to fix these buses and have more training on how to deal with customers cause everyone was clueless.
I boarded a Greyhound bus in Iowa (around 1998) - there were no seats left, so the aisle was full of people standing. When we were on the road the driver told us to crouch down so we would not get pulled over. When I eventually got home I sent a complaint letter to their headquarters- but no response. Some of us used that bus because there was no other option - terrible company.
This is stupid...It has nothing to do with stops or training, unless you consider basic math skills "training". How many were on board when you started? How many are on now? Dumb, rude drivers, but it has nothing to do with training...
I don’t think it’s the drivers responsibility to count the passengers. If they say when they are leaving and you are not on it is your own fault for being left behind. It is not a school bus that is watching kids, they are adults.
I find it very interesting that the company is ignoring the news station’s requests for comment. I’ve seen countless stories where a news station reaches out to a company, and the company at the very least produces a bland PR statement. NOTHING from Greyhound is a very damning thing.
When you get in to journalism, but don't know how to investigate... Are you trying to drive the narrative that stranding of bus passengers is due to the terminals closing? Since the bus drivers are frustrated, they are abandoning passengers in the middle of nowhere?
This is nothing new from Greyhound they've been doing this for years. They don't care about their customers. One time about 10 years ago I was taking a Greyhound from Denver to Kansas City. It stopped in Salina Kansas in the middle of the night It was snowing in cold The bus driver got off and said the new bus driver will be right here. After an hour they did not show up The bus shut off somebody called the 911 and the fire department was able to start the bus. The bus driver didn't show up for another 2 hours.
The last time I took Graham was 2004. I take the train, or I fly. I can’t drive because I’m blind. But I will never take Greyhound again. I think people should stop taking greyhound all together and then see what happens to them. I have a feeling only gonna get a lot worse.
One of the richest industrialized nations on the planet and the only offerings for public transportation are the pathetic airline industry, a few trains and this bus system that I wouldn't allow my worst enemy to use. The last time I rode Greyhound I wore an adult diaper because that is how afraid I was of going into the back of the bus to the toilet which I could smell from the front of the bus.
I was considering going to drive for Greyhound. But if this is how they treat people, I want no part of it. They're gonna lose business and respect real quick! 😮
@@jonathanjones3126 No they won't, cause I don't fly. I'm not afraid to fly, I just don't have a reason to. I drive when I go on vacation, because I love road trips.
I love. How the story turned away from? How many passengers get kicked off by and over zealous power? Tripping bus driver period in the past month. I rode the bus in Knoxville and both times the best driver out of the blue just starts yelling at certain individuals. And then threatens that she will kick them off the bus wherever she wants to period and I've seen her do it period both times I've seen the same bus driver do these things to people period I just stay qubecause I'm literally in fear that if you even give her a sideways look. You're gonna be out in the middle of nowhere.
I have had to ride with them a couple of times to pick up a car I had purchased and it was horrible. The bus stop where I got on the bus was a run down gas station in a bad area of town and where I got off was a gas station but it wasn't that bad. Neither place was in a safe area and people were just hanging around outside. I can't say anything bad about the driver he was polite
Greyhound is on its last legs and the drivers know it. Probably way underpaid operating poorly maintained equipment. Greyhound's stations are worth more than its operations. Company is being milked for what's little left. Probably be absorbed or bankrupt in the near future. Has a bad reputation and the clientele, by and large, are very low-income limiting growth. Are in a downward spiral.
California has sent dangerous homeless to Portland and Seattle by Greyhound. It’s unsafe to ride now. I support Amtrak expanding for those of us who don’t drive and don’t want crime.
This is too little too late greyhound goes under i will not be bothered a second, last used them in 2017 from indy to syr ny, this took 2 1/2 days , never again
I rode greyhound a bunch of times from 1971 to about 1992. I remember the drivers were always courteous, and there was stations everywhere. Companies don't care about customers now days, they just care about the largest profits!
1980 I went from Portland OR to Miami on a round trip paid in full. Around the end of TN the driver started using my return tickets that caused a big problem once in Miami. My brother in 2014 was travelling from Warrensburg MO to Portland and could not get on the bus even though there was an empty seat. Also bus transfers were all messed up leaving people at closed places with nowhere to stay. So 1980 and 2014 there were issues about tickets travelling across country and bus seating and transferring to a different bus is nothing new.
The thing I hate about the new company is the assigned seating on Greyhound. It should be first come first serve otherwise it takes away the reliability of Greyhound. The other thing I hate and this is on the handicap side. Is if you’re traveling you have book in advance and call Greyhound so the driver can make plans to adjust the seats to accommodate the wheelchair because otherwise if the bus is full you are screwed. This is why I will very seldom ever go Greyhound or Amtrak ever again. The airlines I have no problem with it’s just going by bus or train I get that issue with. Of course driving is what I mainly do.
That has nothing to do with the bus drivers leaving people out in the middle of nowhere or out in the desert in the hot heat. What's the reason for that, that's not even a humane thing to do. Who does that, my God. There's snakes and things like that out there. I definitely wouldn't let that go. That's a law suit.
Another stupid story that has nothing to do with the video. The passengers were told they had maybe as little as 3 minutes to buy food. And get back in the bus this ha nothing to do with a bus stop. The bus "stopped" for a food break" it was not at a bus stop
@@BigPapa37663 it was some sort of bus transfer/layover in bigs oregon at a restaurant that usually had an intercom that would announce the bus leaving and where to go but it was broke...so my happy little ass just sat there eating my pancakes happy as a clam lol
It's a price competitive market now and something Greyhound never had to deal with before. So all the big expensive bus stations must go to slash expenses to give the people what they want, the cheapest possible ticket price.
This is much in part fault from gov not wanting to bail out or offer assistance after covid. They saved the airlines but failed to do much for the bus industry. They are still struggling and in an effort to cut cost, have become curb service providers. Im not a “transportation export’ whatever that means. But ive driven for greyhound and megabus. Greyhound was in much financial struggle before covid, valued at over 1billion. It sold to FlixMobility for 77 million. Pulled out of Canada years before covid. DOT needs to regulate interstate fix line routes more.
I've road both greyhound and flixbus and I've never had any problems. When the driver says the break is 15 minutes be back I make sure I'm back. I've rode in Texas, California, Nevada and Louisiana and only problem that has been consistent is the lack of decent well lit and maintained stations.
be grateful you have greyhound, up here in Canada we lost greyhound years ago and all we are left with is a few bus lines that are expensive and dont travel the distance like greyhound did before.
Why? I’ve rode many buses and they have always said how long the stop was. Sometimes I would get off others i would stay on board. If you miss the departure, that is on you. Do you think airlines or cruise ships should wait until everyone is there or leave them and continue to their destination?
It's totally unacceptable for passengers, especially women or elderly, to be "dropped off" at a closed gas station that has a "Greyhound" sign tacked up on the front of the building, in the middle of nowhere and in the middle of the night. Unacceptable. This should be regulated by the department of transportation. Where's Pete Buttplug .... on four month's maternity leave again? This shouldn't be happening.
Greyhound is owned by a German Company The German company FlixMobility owns Greyhound. FlixMobility acquired Greyhound on October 21, 2021 for $78 million. I wonder why an American Company or the government did not buy Greyhound
The usa doesn't need another money loser like amtrack, amtrack never turns a profit. Greyhound has been forced to operate like a business because it is isn't government backed
I saw a situation in the St Louis Greyhound Station where one of the employees got into an argument with a person with a ticket, and the employee canceled her ticket on the spot.
🙋🏾♂️ I'm a retired US Army Soldier who lives in Germany, this is nothing new. Now a German business man is going to purchase a military contract that has fast food restaurants on military bases in Germany. Burger King, Charlie's, Popeye's Baskin-Robbins etc. Once purchased the Americans will be paid lower wages, but the US government Agency (AAFES) will still get large cut of the money.
Greyhound removed stops all the way down the West coast of Florida years ago and I remember 25 years ago being deposited out at a laundromat in the middle of nowhere, in the middle of the night, with no working phone, bathroom, or access to food or water, in Chiefland Florida, when I caught a bus home for Christmas break while in the Army. I was lucky that a relative was waiting for my call and when they didn't get it, they drove 40 miles to check the bus stop, where I had planned to sleep in a chair till the next morning to walk into town because it was pitch dark around the area and I had no idea where I was. I would have taken a plane but with Christmas holidays a cheap flight was almost triple the cost of a bus ticket.
Don't forget about the Greyhound drivers who left the lady at an unauthorized stop/ gas station somewhere in Oregon. I forgot to mention that the lady was on a Greyhound bus going to Los Angeles.
I missed a connection last year when I was taking Greyhound because the bus was extremely late. I retaliated against the company very well though. I did a charged back on my card and was able to get the money back plus because I did a chargeback, the company had to pay the credit card company a nice fee. And when I was in both the Pittsburgh station and the Chicago bus station, I was openly encouraging people to do chargebacks to retaliate against Greyhound lousy service. I've also taken to social media and have openly encouraged hundreds if not thousands of people to book tickets and then when they are on the trip, do a chargeback. Just to get Greyhound to lose huge amounts of money. Unfortunately for greyhound, encouraging people to do chargebacks is protected by the first amendment and there's nothing they can do about it.
Why in gods name would GrayHound sell to a foreign company there should be a law passed that would make it illegal for foreign companies to own a bus service in America
The stations in Boston and New York are not even owned by Greyhound, so those sound like apples-to-oranges comparisons. The reality is that Greyhound, as a whole, has been in a decline for what seems like a decade, and that was before the new ownership took over.
Used them yesterday (flixbus). Driver swearing at people then threatening them that he'll leave their effin @ss if he has to at the forty minute lay over. He shouted at at least three passengers. Horrendous.
That's what happens when you don't listen to the bus driver. . He literally tells everyone how much time you get so you can handle your business................................ You should of listened
Get a pro bono lawyer. These types of lawyers are there to represent you if you don’t have the money to pay. Justice is not just for the wealthy!!! Know your rights! Placing passengers in dangerous situations is a crime. If you were left on the side of a highway, that is indeed unsafe.
Greyhound has treated customers like garbage for years. Does anyone think they treat employees any better? That's not an excuse for stranding people, but when screwing people for greed is the culture--in so many corporations in the US and globally--is one really surprised?
I've been using Greyhound bus for travel from Michigan to Arizona for the past 2 and 1half years and they are some of the rudest people I've been charged extra when it was greyhounds fault for the route being canceled even tho I had paid for the full trip I never know for sure of my arrival it has been becoming 24 hrs late for my arrival I schedule Dr appointments and even had to catch a train more money out of pocket and I at one time thought of being a greyhounds driver
I got left in Texas and the lady start it was funny,the bus drivers are very mean and rude,that doesn’t matter they still shouldn’t treat people like that
Other countries should not be allowed to buy US businesses that’s the start of the problem. The drivers have no excuse treat people the way they like to treat people I’ve ridden on greyhound before and they are extremely rude and very unhelpful. A lot of the currents stations are extremely nasty. One example of that is the bus station in Indianapolis, Indiana. It’s extremely dirty. The bathrooms are horrible homeless are all around and it’s just very unsafe. Greyhound needs to be taken over by somebody that actually knows what they’re doing and also get new drivers that are patient and that care about their customers.
@davidthedeaf oh, I watch the video. As I said, when the bus driver says to be back at a certain time, that means being back on bus period. People think their time is more valuable than others.
Station location has NOTHING to do with hateful drivers who intentionally drive away while abandoned riders chase after them. Class Action, anyone?
What does ‘confused about bus stops’ have to do with leaving people behind?
They weren’t bus stops. They were abandoned by flix bus.
Bullsht!!! This has been going on for the last 20+ years!!!
@@ChasenCooper-j2i 19 years ago, I was on a Greyhound bus from Queens to Florida. We had a semi-long layover in Fayetteville, NC way too early in the morning and at least four passengers (all senior citizens) were left behind trying and failing to chase down the bus.
Yep. Never get off the bus. Or only if the driver does. Whatever time is mentioned, assume it will be sooner. Not just Greyhound either, but even when on tours. Seen that happen many times. Most drivers will wait a bit and are reasonable, but some aren't and will peel out without a care in the world. Very rarely are drivers ever disciplined. Bus and tour operators struggle to find drivers willing to work for cheap and run on shoestring budgets.
Or longer !!!!
1980 my first and last trip.
several years ago when my mom was in hospice i took a bus home and the bus driver somehow did not know how to get through raliegh and got us late to the station and we missed our bus, and as a result we had to wait 3 hours for the next bus at 12 midnight to 2 oclock, I did not have a watch, and the bus station itself was closed and no bathrooms it was cold and the buidling for sitting and waiting that was heated (still no bathroom) were smoking so much I couldnt breath so waited outside the guy who worked there was telling them to stop smoking (signs say no smoking) they did not listen so I sat there having to pee so bad if I went behind the building I would of lost my seat, and would had to sit on the ground. it was horrible experience. never again. would rather spend my money on a rental, for a few hour drive.
Use Greyhound at your own risk.
Facts
Most drivers I've ever traveled with have absolutely no professional patience regarding customer service. They act like the passengers made them take that job. Stop trying to be bus drivers if you hate interacting with people.
County bus drivers act like interacting with the public is just a hassle too. When I started praying for them they changed their attitudes pretty fast though. 😆
I've recently traveled on greyhound and it was terrible! The bus drivers were so rude and at the bus stations they were rude and unhelpful. I don't want to hear any excuses. I traveled from Maine to Florida and they were all rude. I believe that being angry and impatient is a qualification to work for them.
They left my aunt the same way in the middle of nowhere, I drove 12hr to pick her up
GREYHOUND IS ABSOLUTE TRASH!!!!!!!!!!!!
ITS BEEN LIKE THIS FOR SEVERAL YEARS!!!!!!!!!
Greyhound the last 10-20 years has gone down hill, even before a Germany company bought Greyhound. This is been going on for years, ground in the 60-90s were good, but went downhill after 2000s
This has been going on since the 80's and has nothing to do with terminals. This is drivers stranding passengers EN ROUTE please keep the focus of this investigation on that. We want to know more about THAT.
I haven’t ridden a Greyhound/Trailways bus since 1979. Never heard of anything like this happening way back when.
Having other countries buying up our US business is the problem.
exactly
Who's going to buy?
F. Yes
This is why I enjoy collecting personally identifiable information belonging to executives in these foreign-owned companies. I have collected the personal information of hundreds of executives from chinese, German, Saudi and other foreign countries.
Names, addresses, birthdays and even foreign passport information. And yes I do sell this information on the dark web and I enjoy compromising the personal information and even the safety of executives of scummy companies in other countries. And because this does not affect anyone in the united states, there's nothing the US government can do about it. And besides social engineering and targeting people in other countries is protected under the first amendment and commercial trade laws.
PS I have friends who speak chinese, German and other languages and they help me with canceling the foreign passports belonging to set executives. They go as far as making phone calls to the foreign embassies or consulates here in the United States and impersonating said executives to cancel the executives passports. So far, we have confirmation that we have canceled the foreign passports belonging to 33 different executives of foreign companies in other countries.
It is true. I recently rode greyhound in September and the driver I had from Tulsa to Kansas had just left a passenger the day before at the rest stop and was talking about it on my trip. Yes they lady that said the driver was rude and nasty is telling the truth the one driver out of Oklahoma City was down right vicious rude and didn't like people of another race.... It was a horrible experience but the drivers believe they can do it because they are in the union
If you want to experience the epitome of some of the worst that the US has to offer, from mental disorders to just plain dysfunctional and downright nasty people, from the passengers, employees, locals, homeless, security, you name it. Complete incompetent and dangerous business. The whole experience is terrible. Has been, at least since 30 years ago when I started riding. I've ridden across half the country a dozen times and I could write you a series of novels from what I experienced.
Greyhound drivers have always been rude and abusive but many of the passengers are also out of the box.
yes they dont listen to the rules I sat one day waiting for a bus in charlotte nc, adn this guy was mad because he was told he couldnt board the bus because the driver said he had been drinking, not sure if true, but it was not a pretty site.the bus was delayed, dont know if he got on I was inisde and they were outside.
I've went greyhound and YES, SCUM DRIVERS! ALSO, bus " stops" gas stations, or a sign along the road in the middle of B.F.E. ABSURD! Even Terminals are BAD! Nasty, restrooms nasty, employees NASTY! RUDE! BOSSY! SHOULD be under better regulations by the DOT!
Why do airline passengers have all these "rights", yet bus passengers do not ???....
@@DevilDogDen1775 different regulating authorities.
Airlines answer to the FAA (Federal Aviation Administration), while bus carriers answer to the FMCSA (Federal Motor Carrier Safety Administration), and if engaged in transit or inter-city common carrier service, the FTA (Federal Transit Administration).
Both those agencies regulate more than buses. The FMCSA regulates any interstate commercial highway transportation (trucks and buses), while the FTA regulates federally subsidized transit offerings (rail, bus, para-transit).
The 15 years I have driven charter buses, I haven't seen either agency issue any kind of significant customer service regulation.
Airlines are also routinely used by members of Congress, so they're gonna legislate their own interest. After all, when was the last time you saw your senator riding the bus?
You get what you pay for
Take away Greyhound transport license!
This is what happens when there is no competition. A bus broke down, was rescheduled.
I was rerouted, left at a stop that was not on my ticket. ( I was never supposed to go to Nashville.) Then informed that I had to buy a ticket from Nashville to my original destination, In Florida.
Yeah, this is typical.
I literally was attacked by a bus driver and her daughter and ended up with a broken neck. Greyhound did nothing
Grayhound has gone to hell years ago.
Greyhound is awful. My husband and i took a greyhound from Nashville to Virginia to buy a car and the bus didn't show up til 6 hrs later, which we were told was the usual, The station smelled terrible and the people who worked for greyhound just sat in the backroom. They were horrible to people asking for updates as well and the bathrooms were closed. Then as we are driving the gas lid broke and banged up against the bus all throughout the night and the bathroom door was broke so it kept hitting us. The plug outlets didn't work and it was an all around mess. They need to fix these buses and have more training on how to deal with customers cause everyone was clueless.
I boarded a Greyhound bus in Iowa (around 1998) - there were no seats left, so the aisle was full of people standing. When we were on the road the driver told us to crouch down so we would not get pulled over. When I eventually got home I sent a complaint letter to their headquarters- but no response. Some of us used that bus because there was no other option - terrible company.
The driver told my son to sit on the floor and he rode from Wentzville Missouri to Oklahoma on the floor of the bus.
This is stupid...It has nothing to do with stops or training, unless you consider basic math skills "training". How many were on board when you started? How many are on now? Dumb, rude drivers, but it has nothing to do with training...
it has all to do with training
I don’t think it’s the drivers responsibility to count the passengers. If they say when they are leaving and you are not on it is your own fault for being left behind. It is not a school bus that is watching kids, they are adults.
What a cesspool! Why is everything so gross and dangerous here?
I find it very interesting that the company is ignoring the news station’s requests for comment. I’ve seen countless stories where a news station reaches out to a company, and the company at the very least produces a bland PR statement. NOTHING from Greyhound is a very damning thing.
When you get in to journalism, but don't know how to investigate... Are you trying to drive the narrative that stranding of bus passengers is due to the terminals closing? Since the bus drivers are frustrated, they are abandoning passengers in the middle of nowhere?
@@M-Is-For-Margaret thank you!
This is nothing new from Greyhound they've been doing this for years. They don't care about their customers. One time about 10 years ago I was taking a Greyhound from Denver to Kansas City. It stopped in Salina Kansas in the middle of the night It was snowing in cold The bus driver got off and said the new bus driver will be right here. After an hour they did not show up The bus shut off somebody called the 911 and the fire department was able to start the bus. The bus driver didn't show up for another 2 hours.
The last time I took Graham was 2004. I take the train, or I fly. I can’t drive because I’m blind. But I will never take Greyhound again. I think people should stop taking greyhound all together and then see what happens to them. I have a feeling only gonna get a lot worse.
They should be shut down for treating people this way there has to be a better form of transportation more dependable than Greyhound
Planes
Still does not explain the bad attitudes of the drivers
One of the richest industrialized nations on the planet and the only offerings for public transportation are the pathetic airline industry, a few trains and this bus system that I wouldn't allow my worst enemy to use. The last time I rode Greyhound I wore an adult diaper because that is how afraid I was of going into the back of the bus to the toilet which I could smell from the front of the bus.
I was considering going to drive for Greyhound. But if this is how they treat people, I want no part of it. They're gonna lose business and respect real quick! 😮
Then who else is going to transport the homeless from city to city. Greyhound is a cheap way to send the problem somewhere else
@jonathanjones3126 Ain't my problem. 🤷
@@johnw2026 then they will send them on cheap flights to sit next to you
@@jonathanjones3126 No they won't, cause I don't fly. I'm not afraid to fly, I just don't have a reason to. I drive when I go on vacation, because I love road trips.
I love.
How the story turned away from? How many passengers get kicked off by and over zealous power? Tripping bus driver period in the past month. I rode the bus in Knoxville and both times the best driver out of the blue just starts yelling at certain individuals. And then threatens that she will kick them off the bus wherever she wants to period and I've seen her do it period both times I've seen the same bus driver do these things to people period I just stay qubecause I'm literally in fear that if you even give her a sideways look. You're gonna be out in the middle of nowhere.
Driver confused when driving away laughing with riders running along side the bus? B.S
I have had to ride with them a couple of times to pick up a car I had purchased and it was horrible. The bus stop where I got on the bus was a run down gas station in a bad area of town and where I got off was a gas station but it wasn't that bad. Neither place was in a safe area and people were just hanging around outside. I can't say anything bad about the driver he was polite
Come on Greyhound you don’t even have competition…..do better
There is no incentive to do better without more competition
Greyhound is on its last legs and the drivers know it. Probably way underpaid operating poorly maintained equipment. Greyhound's stations are worth more than its operations. Company is being milked for what's little left. Probably be absorbed or bankrupt in the near future. Has a bad reputation and the clientele, by and large, are very low-income limiting growth. Are in a downward spiral.
California has sent dangerous homeless to Portland and Seattle by Greyhound. It’s unsafe to ride now. I support Amtrak expanding for those of us who don’t drive and don’t want crime.
This is too little too late greyhound goes under i will not be bothered a second, last used them in 2017 from indy to syr ny, this took 2 1/2 days , never again
I rode greyhound a bunch of times from 1971 to about 1992. I remember the drivers were always courteous, and there was stations everywhere. Companies don't care about customers now days, they just care about the largest profits!
Is something gonna be done about this, or are they just gonna sweep it under the rug?😡
@@brendahopkins6102 B
It's a private company, if you don't like them don't use their services...
@@jonathanjones3126 Captain obvious Jonathan.
@na7845 some people need the most obvious of everything pointed out to them millions of time a second
1980 I went from Portland OR to Miami on a round trip paid in full. Around the end of TN the driver started using my return tickets that caused a big problem once in Miami. My brother in 2014 was travelling from Warrensburg MO to Portland and could not get on the bus even though there was an empty seat. Also bus transfers were all messed up leaving people at closed places with nowhere to stay. So 1980 and 2014 there were issues about tickets travelling across country and bus seating and transferring to a different bus is nothing new.
When I rode Greyhound I never had a problem
Consider yourself very lucky.
That’s because YOU followed the rules and schedule.
The thing I hate about the new company is the assigned seating on Greyhound. It should be first come first serve otherwise it takes away the reliability of Greyhound.
The other thing I hate and this is on the handicap side. Is if you’re traveling you have book in advance and call Greyhound so the driver can make plans to adjust the seats to accommodate the wheelchair because otherwise if the bus is full you are screwed. This is why I will very seldom ever go Greyhound or Amtrak ever again. The airlines I have no problem with it’s just going by bus or train I get that issue with. Of course driving is what I mainly do.
That has nothing to do with the bus drivers leaving people out in the middle of nowhere or out in the desert in the hot heat. What's the reason for that, that's not even a humane thing to do. Who does that, my God. There's snakes and things like that out there. I definitely wouldn't let that go. That's a law suit.
Chaos has nothing to do with how people are treated, leaving people at places that are not open
Another stupid story that has nothing to do with the video. The passengers were told they had maybe as little as 3 minutes to buy food. And get back in the bus this ha nothing to do with a bus stop. The bus "stopped" for a food break" it was not at a bus stop
Why does a German company own Greyhound??
They bought it? What was confusing about it?
I GOT LEFT BY A GREYHOUND WHEN I WAS 8 TRAVELING FROM OREGON TO NORTHERN IDAHO
You can't get left unless you left the bus.
@@BigPapa37663 it was some sort of bus transfer/layover in bigs oregon at a restaurant that usually had an intercom that would announce the bus leaving and where to go but it was broke...so my happy little ass just sat there eating my pancakes happy as a clam lol
You do realize these are long distance trips with scheduled breaks for restroom and food.
Weird flex. 😂😂
@BigPapa37663
" the driver was mean and yelled at me😭😭.. i cried😭.... omg grow up! Stand up for yourself! What a wimp🙄
If you have every walked outside of the Atlanta station... its a freaking war zone and I was offered drugs I did not even know existed.
This is what happened in Portland, OR some years ago. With Greyhound.
Flix operates out of an empty lot in Manhattan.
Greyhound should be out of business because of Flix Bus company
Hear that people? Owners from another country German company, they dont care one bit as long as they are getting the $$$$$$$$
It's a price competitive market now and something Greyhound never had to deal with before. So all the big expensive bus stations must go to slash expenses to give the people what they want, the cheapest possible ticket price.
This is much in part fault from gov not wanting to bail out or offer assistance after covid. They saved the airlines but failed to do much for the bus industry. They are still struggling and in an effort to cut cost, have become curb service providers. Im not a “transportation export’ whatever that means. But ive driven for greyhound and megabus. Greyhound was in much financial struggle before covid, valued at over 1billion. It sold to FlixMobility for 77 million. Pulled out of Canada years before covid. DOT needs to regulate interstate fix line routes more.
Except this has been since the 90s 😂😂
@ you are correct. And once covid happened, it just broke the camels back.
Do you know a Greyhound bus driver who needs an attitude adjustment ???
I've road both greyhound and flixbus and I've never had any problems. When the driver says the break is 15 minutes be back I make sure I'm back. I've rode in Texas, California, Nevada and Louisiana and only problem that has been consistent is the lack of decent well lit and maintained stations.
be grateful you have greyhound, up here in Canada we lost greyhound years ago and all we are left with is a few bus lines that are expensive and dont travel the distance like greyhound did before.
Don’t tell other nations how to feel or what’s best for them. You don’t know our situation here.
Bus drivers should ensure all Passengers Are on.
Why? I’ve rode many buses and they have always said how long the stop was. Sometimes I would get off others i would stay on board. If you miss the departure, that is on you. Do you think airlines or cruise ships should wait until everyone is there or leave them and continue to their destination?
Thanks for the explanation
There was actually a person that dissapeared here in knoxville at that overnight gas station that was closed. He still has not been found.
I was left on the side of the road as well
Lets talk about no stops at showers and how drivers watch what you buy when you do stop
It's totally unacceptable for passengers, especially women or elderly, to be "dropped off" at a closed gas station that has a "Greyhound" sign tacked up on the front of the building, in the middle of nowhere and in the middle of the night. Unacceptable. This should be regulated by the department of transportation. Where's Pete Buttplug .... on four month's maternity leave again? This shouldn't be happening.
Greyhound need to close up shop permanently at this point. 🤣😂😂😂
Greyhound is owned by a German Company
The German company FlixMobility owns Greyhound. FlixMobility acquired Greyhound on October 21, 2021 for $78 million.
I wonder why an American Company or the government did not buy Greyhound
It was trash long before any German company bought it 😂😂
The usa doesn't need another money loser like amtrack, amtrack never turns a profit. Greyhound has been forced to operate like a business because it is isn't government backed
The rich MAGA Republicans millionaires and billionaires don’t care about you poor people needing clean safe transportation.
The Democrats have been in charge the last 4 years.
I saw a situation in the St Louis Greyhound Station where one of the employees got into an argument with a person with a ticket, and the employee canceled her ticket on the spot.
🙋🏾♂️ I'm a retired US Army Soldier who lives in Germany, this is nothing new. Now a German business man is going to purchase a military contract that has fast food restaurants on military bases in Germany. Burger King, Charlie's, Popeye's Baskin-Robbins etc. Once purchased the Americans will be paid lower wages, but the US government Agency (AAFES) will still get large cut of the money.
Greyhound removed stops all the way down the West coast of Florida years ago and I remember 25 years ago being deposited out at a laundromat in the middle of nowhere, in the middle of the night, with no working phone, bathroom, or access to food or water, in Chiefland Florida, when I caught a bus home for Christmas break while in the Army. I was lucky that a relative was waiting for my call and when they didn't get it, they drove 40 miles to check the bus stop, where I had planned to sleep in a chair till the next morning to walk into town because it was pitch dark around the area and I had no idea where I was. I would have taken a plane but with Christmas holidays a cheap flight was almost triple the cost of a bus ticket.
Don't forget about the Greyhound drivers who left the lady at an unauthorized stop/ gas station somewhere in Oregon. I forgot to mention that the lady was on a Greyhound bus going to Los Angeles.
I would be freaking out over being left behind!
These people should SUE
I missed a connection last year when I was taking Greyhound because the bus was extremely late. I retaliated against the company very well though. I did a charged back on my card and was able to get the money back plus because I did a chargeback, the company had to pay the credit card company a nice fee.
And when I was in both the Pittsburgh station and the Chicago bus station, I was openly encouraging people to do chargebacks to retaliate against Greyhound lousy service.
I've also taken to social media and have openly encouraged hundreds if not thousands of people to book tickets and then when they are on the trip, do a chargeback. Just to get Greyhound to lose huge amounts of money. Unfortunately for greyhound, encouraging people to do chargebacks is protected by the first amendment and there's nothing they can do about it.
Why in gods name would GrayHound sell to a foreign company there should be a law passed that would make it illegal for foreign companies to own a bus service in America
Next: Chapter 11
It was a decent way to get around, back in the day
This explanation was approved by Barbara Streisand (B.S.).
The stations in Boston and New York are not even owned by Greyhound, so those sound like apples-to-oranges comparisons. The reality is that Greyhound, as a whole, has been in a decline for what seems like a decade, and that was before the new ownership took over.
I will definitely say I would never take Greyhound again
Used them yesterday (flixbus). Driver swearing at people then threatening them that he'll leave their effin @ss if he has to at the forty minute lay over. He shouted at at least three passengers. Horrendous.
I've rode greyhound several times. This was a comfort stop not a actually bus stop.
It's totally irrelevant where the bus stop is, the point is drivers purposely driving off leaving their passengers!
And Greyhound is doing nothing I can find. They won't even refund incomplete trips for passengers.
That's what happens when you don't listen to the bus driver. . He literally tells everyone how much time you get so you can handle your business................................ You should of listened
Reach out to little Pete Bootyjuice the secretary of transportation.
Get a pro bono lawyer. These types of lawyers are there to represent you if you don’t have the money to pay. Justice is not just for the wealthy!!! Know your rights! Placing passengers in dangerous situations is a crime. If you were left on the side of a highway, that is indeed unsafe.
Greyhound has treated customers like garbage for years. Does anyone think they treat employees any better? That's not an excuse for stranding people, but when screwing people for greed is the culture--in so many corporations in the US and globally--is one really surprised?
Uber and Lyft should compete with service from city to city. At least to get people to AmTrak.
Im in this situation currently
When you expect your dirt cheap transportation to be Continental service? Megabus drops people in parking lots
Give that driver a raise!
I've been using Greyhound bus for travel from Michigan to Arizona for the past 2 and 1half years and they are some of the rudest people I've been charged extra when it was greyhounds fault for the route being canceled even tho I had paid for the full trip I never know for sure of my arrival it has been becoming 24 hrs late for my arrival I schedule Dr appointments and even had to catch a train more money out of pocket and I at one time thought of being a greyhounds driver
It's also tons of fun when your bus gets raided by the police.
I got left in Texas and the lady start it was funny,the bus drivers are very mean and rude,that doesn’t matter they still shouldn’t treat people like that
Other countries should not be allowed to buy US businesses that’s the start of the problem. The drivers have no excuse treat people the way they like to treat people I’ve ridden on greyhound before and they are extremely rude and very unhelpful. A lot of the currents stations are extremely nasty. One example of that is the bus station in Indianapolis, Indiana. It’s extremely dirty. The bathrooms are horrible homeless are all around and it’s just very unsafe. Greyhound needs to be taken over by somebody that actually knows what they’re doing and also get new drivers that are patient and that care about their customers.
Have you ever noticed who rides Greyhound?
Praise you Jesus for my rescue from the wickedness of sin 😊
You're better off using the Mexican-owned bus companies such as Tornado, Turimex, or El Expreso.
When the bus driver says be back on bus by a certian time, that means be on bus. I would leave them behind as well.
You didn’t watch the video.
@davidthedeaf oh, I watch the video. As I said, when the bus driver says to be back at a certain time, that means being back on bus period. People think their time is more valuable than others.