Truck Drivers' Dispatchers | Truck Driving School
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- Опубликовано: 13 июн 2024
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Regional and long-haul truck drivers have an integral relationship with dispatchers. If a driver communicates effectively with dispatch, s/he will be more productive and consequently make more money. There are specific times that drivers need to contact dispatch and specific information that s/he must relay. Find out here the times to call dispatch and the information that you need to give to dispatch. Dispatch is also some times known as logistics coordinators. As well, if you have any question regarding your job, dispatch is your first point of contact.
Introduction
Stories abound about dispatchers: one of the favourites is: truck driver gets pulled over by the DOT. DOT says what is he hauling? He says, "I'm hauling a load dispatcher brains!" i.e. dispatchers are not very bright because the truck is empty. However, despite the jokes abound and drivers usually not understanding the role of dispatch, dispatch and drivers have an integral relationship and the role the dispatchers play in a truck drivers lives is integral to his or her success.
"We Bought the Truck"
This mostly applies to regional and long-haul truck drivers; a little bit to bus drivers, but not really. Most of the schedule takes care of anything that's going to happen with bus drivers and whatnot. So mostly regional and long-haul truck drivers.
Job Description
So in instances like that, where things go sideways you have to call dispatch. First and foremost, truck drivers what is your role? Your role is to move freight, services and sometimes people, but not very much - freight and services between point "A" and point "B" as quickly as possible.
Now how do you do that? You do that by working with dispatch and dispatch's role is to match available loads with available equipment and drivers. And usually those drivers and loads have to be in the same geographical vicinity of where you are going to be when you're empty.
The role of dispatch is to match available freight with available trucks and drivers in their fleet. So they're always working to get drivers loads because the situation is always fluid - the situation is always dynamic. Things happen: traffic congestion; trucks breakdown; and whatnot. So dispatch are always working to try and keep things going. And it's important for truck drivers to keep in mind that you must communicate effectively with dispatch.
When to call DispatchCommunication
So how often do you communicate with dispatch as a regional or long-haul truck driver? Now mostly we're talking about long-haul truck driver. Regional truck drivers are probably going to be in contact with their dispatch on a more frequent basis, but minimum every 24 hours you are going to contact dispatch.
You also call them one hour from destination.
From the time that you're going to get unloaded.
Tell them that you're on time and that you're probably going to be there at seven o'clock in the morning if that was your ETA (Estimated Time of Arrival).
So when you call dispatch what information do you need to have to give dispatch? First and foremost, in large trucking companies you are going to be known by your unit number, whatever the unit number is on your truck.
You're gonna have to give that to them when you get loaded and you're taking off, you're going to give them an ETA to your destination. How many hours you will have available.
Anytime that things go sideways, you're going to call dispatch. If you get caught in traff
Information to give to Dispatch
ie, you get caught in weather, you get sick, the truck breaks down - anytime that things go sideways. And again, the story that I told you at the beginning about the pallet and not wanting to put it on the truck with the full load because they owned the truck and they paid for it! That's when you call dispatch.
Good luck on your road test!
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Than you! It was a really good and fast explanation ! Not. A long conversation. You send only very important explanations ! Again, thank you.
Lol wait what 2:43!! Like how he just threw that in there real quick
Wow Rick, you got it all, everything what a truck driver needs amazing
Your videos are really important & educative for me.
Thanks a million 🙏🏽
Hi Tolerant ሐበሻ - And you are most welcome. We're happy to hear we could help out. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
Stop pointing at me.
HI JarJar O'Tree - Thank you for your comment. Yes...in those early videos I was still working out what to do with my hands. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
Well now you just made me feel bad, thanks for that.
Wasn't my intent. I always welcome feedback that will improve the videos and information that helps you out. It's always appreciated. All the best, Cheers Rick 80)
Thanks bud. I like your shirt.
😅
Thank you perfect video 😊
You really broke it all down. Thanks.
Hi J-Hen Travel and Life - And you are most welcome. We're happy to hear we could help out. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
thanks, this helped me out a lot
Respect THE DISPATCHERS!!!!
Hi Kala Tupou - indeed!! Yes, dispatchers can have a huge impact on your work. If there's anything else we can do, drop us a note. All the best, Cheers Rick
would like learn truck dispatching, currently a Wrecker Dispatcher. Can you give some advice on this. Would like to work from home.
Hi Kala Tupou - I never worked as a dispatcher, but my understanding is that dispatchers are in demand. My first suggestion would be to call a trucking company and see if you can do an informational interview. Talk to the dispatcher there and see if they would give you 15 or 20 minutes to talk about his/her job. People, I have found, are always willing to help you out finding a job and point you in the right direction. I suspect if you look around, you should be able to find something that allows you to work from home. I had a friend some years ago that worked for a personnel agency--they had truck drivers on payroll that filled in at trucking companies--she worked from home and dispatched drivers when a company needed one - often she worked at night and on weekend because this was often when companies needed drivers, or drivers called in sick. My advice is to talk to dispatchers at big and small companies - I suspect you'll get some different information about the role of a dispatcher. All the best, Cheers Rick
Smart Drive Test thank you.
Saw a job opening for dispatchers. My question is do you think this is getting automated to where they won't need humans soon?
thank you, very good information
Hi Andrea Callejas - Thank you for your comment. And you are most welcome. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
On point for sure
Hi Crews Dispatch Service - Apologies for the late response. Thank you for your comment. And you are most welcome. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
Thank you very informative
Thanks Sorin. Some times it doesn't hurt to bring dispatch a coffee too! Anything to augment the working relationship. Cheers Rick
help me with Dot laws
thank you Dr.
Hi QueenB - you are most welcome my friend. All the best, Cheers Rick
also add 2 hours to calling. I sat on hole for many hours
Awesome.
Hi Gilbert - thanks for your comment. If there's anything else we can help you with, drop us a note. Thanks Cheers Rick
very helpful
Hi Karen - Apologies for the late response. Thank you for your comment. And we're glad the information was helpful. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
Well said
Hi Silver Bullet Ent. - thank you for your comment my friend. All the best, Cheers Rick
thank you sir. i just learned alot of things from you
Hi u tube - Thank you for your comment. And you are most welcome. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
Very good
Hi Ravi bhatti - Thank you for your comment. And you are most welcome. We're happy to hear we could help out. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
I went to the webpage, subscribed, received an email but there was no checklist included.
Hi cybersoil100 - Thank you for your comment. And did you receiver your checklist my friend - which one were you after. I'll be sure to send that off to you. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
Thanks rick!
Hi Aniyah Monee - you are most welcome my friend. Drop us a note if we can help further my friend. All the best, Cheers Rick
Hey guys, is there any way that I can find truckers? other than DAT ?
for novice or seasoned - essential info. thanks
Hi Edmundas Katinas - thank you for your comment and advice to those entering and in the industry. And you are most welcome. If there is anything further we can do, drop us a note. All the best, Cheers Rick
I told my dispatcher that the place was closed what does she do she sends me right back to the place there's dispatch for you I didn't go
hello Sir, i will like to contact you for some coaching. how do i contact you.
looking for independent ltl in ontario canada
That is good
Hi anchi ledi - you are most welcome my friend. Drop us a note if we can help further my friend. All the best, Cheers Rick
Are truck dispatchers same as brokers
Hi israel lion - Thank you for your comment and query. Load brokers are something completely different from brokers; however, they can be one and the same. A load broker finds loads, and a dispatcher matches available equipment and drivers with available freight. If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
No different!
No
Save fuel pulling Dispatcher brains
Anyone looking for dedicated lanes or a solid broker? Hit me up. I'm always looking for great carriers!
I heard his voice somewhere, very familiar )
Hi Sayfurjon Mizanov - Thank you for your comment. And yes, I'm omnipresent. ;0) If there is anything further we can do, drop us a note. Always happy to help. All the best, Cheers Rick
kindly am from Kenya....my sister stay in ohio state and told me to learn about logistic....just wanted your help to know if this job requires any papers to apply....am sory to say this but i hope I will hear from you if ur still kicking it brother
CDL school ??
Yeah this guy looks so familiar i can't think of where I've seen him