I had ADT for over 6 years. Paid for 6 years. The alarm never worked, when it did ADT was supposed to call me, never called nor reported the break ins. Waste of money. You do have to still pay for several months after you've canceled your account. Buyer beware! They do not call when battery is going out. When you push the button for medical alert you get a brief recording then they hang up. They don'tcall anyone. The pendant button was supposed to work up to a 1,000 feet, you said 600 ft., Not! Didn't work. They will not refund your money.
WOW!!! I've been a customer of theirs since the late 90's, and I've never had a problem with them. Anytime my alarm ever went off, I barely made it to the keypad to turn it off before my phone started ringing! I was diagnosed with aFib with RVR a few years ago, and signed up for their ADT Health Mobile System. I also added the fall detection as well. About 6 months ago, I was home alone and my heart went into a dangerous arrhythmia and I immediately passed out and fell. My system was triggered and immediately alerted ADT. They couldn't communicate with me and all they heard was my Pug frantically barking so they called paramedics. All my doctors said if it hadn't been for ADT intervening when they did, I would've surely went into cardiac arrest and died. I've heard horror stories like yours before, and I'm truly sorry that happened to you. But in my situation, when seconds counted, I could count on ADT.
System took too long for them to answer. Time is precious if someone falls or has a stroke or heart attack. Based on that real world demo on time to connect with an operator its a hard pass for my family.
All your reviews are really good! How come you don't review life alert?
Here is a link to our overall medical alert review ruclips.net/video/-EHakvPHE8E/видео.html
I had ADT for over 6 years. Paid for 6 years. The alarm never worked, when it did
ADT was supposed to call me, never called nor reported the break ins. Waste of money. You do have to still pay for several months after you've canceled your account. Buyer beware!
They do not call when battery is going out. When you push the button for medical alert you get a brief recording then they hang up. They don'tcall anyone. The pendant button was supposed to work up to a 1,000 feet, you said 600 ft., Not! Didn't work. They will not refund your money.
WOW!!! I've been a customer of theirs since the late 90's, and I've never had a problem with them. Anytime my alarm ever went off, I barely made it to the keypad to turn it off before my phone started ringing! I was diagnosed with aFib with RVR a few years ago, and signed up for their ADT Health Mobile System. I also added the fall detection as well. About 6 months ago, I was home alone and my heart went into a dangerous arrhythmia and I immediately passed out and fell. My system was triggered and immediately alerted ADT. They couldn't communicate with me and all they heard was my Pug frantically barking so they called paramedics. All my doctors said if it hadn't been for ADT intervening when they did, I would've surely went into cardiac arrest and died. I've heard horror stories like yours before, and I'm truly sorry that happened to you. But in my situation, when seconds counted, I could count on ADT.
"
@@carolynbell8249 11
Just ordered the plus and they told me it would connect to someone in 27 seconds.
Pricey, I guess we are paying for the name brand and advertising?
System took too long for them to answer. Time is precious if someone falls or has a stroke or heart attack. Based on that real world demo on time to connect with an operator its a hard pass for my family.
Thanks for your feedback. It helps everyone make a more informed decision.