Dealer does very questionable repairs on 2020 Charger GT! CAR WIZARD discovers it & fixes it right
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- Опубликовано: 15 сен 2021
- How can a dealer do such shady worK? The CAR WIZARD 🧙♂️ get this 2020 Dodge Charger GT in his shop with just such 'repairs'. See what the Wizard found and what he did to properly repair the problem.
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LOL, throwing the washers on the ground was a great acting part.
and only one cross member on the car when he is lowering it and didn't show it back on the car. I am sure he put it back on but in the video it only showed the one.
Wizard will let Magic Mike pick them all up LOL
To play devels advocate, its aftermarket exhaust. Once youre not stock warrenty is out the window.
Damn it I waited on the edge of my seat for the pettiness, hahhaaa I read this before I got there in the video
Clink... clink....XD
There’s nothing wrong with owning a V6 but what ruins it are the car owners that feel the need to debadge and pretty much change what their vehicle truly is. There’s nothing shameful in owning a V6 but if you start putting SRT or hellcat badges then its on you for being made fun of.
People should also leave the exhaust alone on the V6 models. They sound absolutely horrid as do Wrangler's with a catback.
Edit: Holy crap! Way too many people thinking I mean all V6s. I'm specifically talking about this Mopar 3.6...which is why I also mentioned Wranglers. This engine sounds bad. Some engines just do. It's okay.
I don't know what i see more, fake hellcats, or Transformers badges...
Worst up-badge I ever saw was a Lexus SUV with an AMG on the back, and it was brand new lol
@@chadm3985 honestly I cut the muffs off my moms 15 V6 camaro, thing doesn’t sound bad at all,m
@@chadm3985 ruclips.net/video/MeLJqlkBy9M/видео.html
Not terrible
My dad bought one of the first Charger SRT8’s off the line when they were introduced back in 05’ or 06’. Right out of the gate, it had signs of warped heads so we took it to the dealer who documented that they replaced the head. Low and behold, the problem persisted but now with extra stop-leak in the coolant reservoir lol. Lawsuit ensured and uncovered a memo from Chrysler to their dealers that warped heads were a known problem on early 6.1’s and instructed them to use stop leak to cut down warranty replacement costs. They ended up buying back the car at less than 5k miles and then some lol.
Stop leak from a TSB, what kind of ghettoness was that unacceptable. Diamler Chrysler was all about cost cutting.
@@CRAPO2011 Cadillac HT4100 GM SOP for any work that breached the cooling system was to use sealant on refill. Oldest trick in the book.
Sometimes it works..sometimes it plugs up the radiator or heater core..
@@CRAPO2011 The problem with Daimler/Chrysler was Daimler. They got away with a few billion in cash that Chrysler had stashed away for R&D. Daimler got the money then sold it off to the Italians.
WOW MY BROTHER HAD A CHYSLER LABARON LOOK GOOD HAD ALOT OF PROBLEMS CHEVY BLAZER WOULD RUN GOOD GET ON THE HIGHWAY AND SHUTOFF MY 97 RED JEEP GRAND CHEROKEE WOULD RUN NOT IN COLD WEATHER SHUT OFF ANYTIME ONE LADY SAID WHATS WRONG WITH YOUR JEEP I SAID ITS THE NEW PUSH MODEL !!!
Thanks for showing this! Same with computer repair. Had a customer take a computer to three different computer repair shops because it would reset randomly and intermittently. Shops replaced power supply, RAM and motherboard - same issue. Another shop wanted to charge $800 for a new CPU, new motherboard, new RAM and new power supply (plus lots of labor.) In desperation, he mails the computer 2500 miles (to me), where I diagnose it live on my RUclips channel. Guess what? He had a short-circuiting reset switch. Took me less than 12 minutes to diagnose. Replaced by manufacturer for free under warranty. No one thought to check the reset switch might be causing the computer to reset. You and I are secure in our jobs. We fix other shops 'repairs.'
Usually when you diagnose a PC issue worst case you can unplug everything from the motherboard and plug things in one and a time to figure out whats going on.
I've run into this more than once. Usually they come to me when they are not an existing customer and the local Best Buy can't figure it out. I can't count how many times someone has come to me because Best Buy says is a bad mainboard and it's something else. If you are getting resets and the machine is not blue screening first, always disconnect EVERYTHING that isn't needed to boot the machine. If they had, they may have figured it out. What would have been hilarious is if they HAD replaced the mainboard, they would have had the exact same issue. Wonder what they would have done from there?
Pretty sure I watched that one, I think it was a while ago? I build and repair PCs as a bit of a hobby and I'm not going to lie..... That one would have had me completely stumped I reckon. I've had plenty of parts go bad on me, but never a switch, so I just wouldn't be looking for that. That's why you're the pro I guess lol.
@@shawnwinget2337 Kept replacing parts and charging the customer until they finally just replaced the whole case and fixed the issue by building an entirely new PC.
@@zeropoint546 This is another reason I never plug the reset button in, I've never needed it, to me it's more a liability then a useful feature.
The mistake the dealership made was to touch the car. With a modded exhaust they should have told them to take it back to the chop shop that fitted it. I think the dealer needs to improve their internal processes to make sure they do not do inappropriate work.
They also shouldn't be leaving crossmembers barely attached to the car.
@@atodaso1668 true but the owner should also not expect that the problem due to a modded exhaust is a warranty case.
100% Absolutely agree....the dealer should have explained to the customer what the noise problem is and that it's because of the exhaust mod that the customer did to the car. They shouldn't have touched the car at all.
@@pope406 The dealership were the ones that chose to do that work. Instead of saying it was the exhaust not the suspension like he took it in for. So they basically unbolted the crossmembers and called it a day. Crap like this is why I do all my own work, cant trust people who are paid by the job.
@@reelreeler8778 Uh, no. Dealership should have made the customer aware the repair wouldn't be covered under warranty...but that they could still fix it properly..customer bill of course. That place must have morons working in the service department.
Pretty sure the aftermarket exhaust would not be covered under warranty. The dealership should have just said, sorry we can't cover that under warranty. This janky repair is just stupid.
The dealer should have just told them where to stick their nasty aftermarket exhaust, rather than bodging it for them.
It's something the owner should be taking up with the exhaust company, not the dealer.
By federal law, dealerships are FORBIDDEN to exclude warranty coverage on a vehicle on a vehicle with aftermarket parts UNLESS they can prove that the aftermarket part contributed to the warranty claim. An example is that an aftermarket rear spoiler, a seat cover, even fuzzy dice on the mirror is unlikely to have caused an engine or transmission failure. That's just an example. The FTC can SUE a dealer that denies warranty coverage in violation of federal law.
@@houseofno yes, but try it against a dealer, few people have the chutspa to get through that
Void the warranty. Idiots and loud exhaust.😏
Could it be an option from the factory though? Akrapovic or smth.
Weezard: "I'm not gonna name any names."
Me: "Be a lot cooler if you did."
Hoovie would park in front and vid
Would be for us but he's talked about why he doesn't in previous vids. He considers it to be unprofessional. He has no skin in the game.
There is a shop here in town that some people adore, others would just as soon level the place. Me personally, it's 50/50. They've stolen from me, locking lug nuts, but come through in a pinch, only place that could get the size tire I needed.
Many dealerships are losing their good techs.
The 3.6 w/ 8 speed ZF could potentially be the best motor and trans combo of the decade. So reliable and basically bulletproof.
Love my scatpack charger. 55000 miles of trouble free, hauling ass cruising.
The little petty tosses of washers had me dying 🤣
Borla should include modified hangers as part of the kit! I am surprised the dealership would even attempt fixing an aftermarket system.
I worked at GM dealers and they offered Borla as a factory assessory on many models.
Lol if was subaru they would take it see aftermarket exhaust, warranty deny you then blacklist your vin for all power train warranty void now
It's definitely possible the dealer installed that system in the first place.
Especially as a warranty claim lol
Sure they would. As long as the customer knows it’s on their dime
I love the washer tossing while ending the video! I laughed out loud when you showed the cause of the thud, one of my favorite videos of yours.
Since the dealer did warranty work when they had a perfectly legitimate "Not our Problem" card to use, I wonder if the mechanic even noticed that it was an aftermarket exhaust and not stock. If so, it says even more about the "quality" of the techs working in that dealer's service department.
They are crap quality, brought my 19 Honda to the dealer , been disappointed every time
I was thinking the same exact thing
"Hey, these featureless pipes aren't the _right_ featureless pipes."
This repair was the responsibility of whoever installed the aftermarket exhaust, not the dealer. Agreed the repair they attempted was extremely poor but they were not obligated to make any repair on the exhaust paid for by the manufacturer once it was modified.
Exactly. Just the comment I was looking for.
They could have at least told the customer that though rather than wasting the time and money on this hack repair.
They shouldn’t hack repair it then. Installing stuff out spec with … err washers isn’t fixing anything.
Just another rental car with a cheap aftermarket exhaust. The owner of the vehicle is also socially responsible for the scarred eardrums caused by that [loud] pedestrian V6 lol
@mike mudd common it’s dangerous to even do that in the first place rice ass repair
I almost died when wizard said “don’t shrug off This v6, because you might just get gapped!”
Right lmao. Got a Chevy that weighs 7500 pounds that would gap this shit
@@themeat6968 lol for real
Afterwards you realise that gap refers to the insane numbers of washers used.
I laughed at that too.... Chargers weigh 4200Lbs. a 300hp V6 in one doesn't even gap my Armada that weighs 4700lbs and has a 410hp/480tq V8.
Gapped a hemi with my VTEC lol
We need more mechanics like you in the world who do it right
I definitely agree with you about that V6. I have a very similar engine in my Chrysler 300, and it kicks ass. I was amazed at the power when I test drove the car. Additionally, it's been rock solid, and super dependable. Granted, it's only got about 48000 miles on it, but still, the only thing I had to do in the engine compartment thus far, is add refrigerant to the AC system. Of course I'm referring to repairs, and not general maintenance such as oil changes. Really enjoy your channel, it's like going from one extreme to the other after watching a Scotty Kilmer video.
For only 48k miles I'd sure hope you don't have any issues. Its not saying much.
@Mike-fd5wj Are you serious? Some people have problems with new cars with way less miles on them. There's many videos on here on that subject
That color is called Indigo Blue. Dodge has some of the best factory colors.
A friend of mine bought a Dodge pickup some years back, and it was Santa Fe Blue. I really liked that colour. #3a6194 Hex Color Code
Yeah most like one of the best marketing departments.
Indigo is a completely separate color from blue. It's bwtween blue and violet on the color wheel. You never heard of Roy G. Biv....?
@@brucefisher4025 shut up nerd, it's just blue
It is B5 blue.
I am in my 60s and my wife wonders why I still work on my own truck. Because of stories like this.
If you want something done right, do it yourself.
@@remasher most people that work on their own car have no idea what they're doing though, at least with certain parts of the car. most people would certainly benefit from having a shop look over it every 1-2 years.
At least your truck doesn't have all those computers and electronic doo-dads that will cost you an arm and a leg in repair costs
@@remasher As often as mot today if you want something done *at all* you have to do it yourself. It'd be nice if there were maker spaces for self-mechanicking.
@@remasher haha i'm not sure that applies to me
Mrs. Wizard does a fantastic job of describing and showing the interior.
The camera work is excellent.
Mrs. Wizard understands how important it is to pan the camera 'slowly'
You score ten out of ten for the videography.
The washers that Wizard is tossing on the ground at the end is hilarious. He looked like he was on a float in a parade tossing candy! Just Nuts!!!
He can't blame the washers, they are innocent!
The “Remove for engine service” imprint on that under-engine shield means they have experienced someone performing an _engine service_ without removing it.
Similar to the “contents may be hot” on cups of coffee and apple pies…
I cut two neat holes in my under body splash shield right where the oil drain plug and transmission drain plugs are located. This way I do not have to remove the shield every time I go to change the fluids.
They might as well print "Authorized Personnel Only"
I don't think that's it. I think it's more someone calling up and bitching "how am I supposed to fix this thing with this giant plate in the way?"
@@RideCamVids I did the same same on the misses vehicle. I was only going to remove those ~20 fasteners holding that splash shield on once for maintenance. Using a knife I cut a flap, so I can just fold it down when needing to get to a drain bolt.
I’m thinking the reason being you can see the Transmission pan just behind the under tray, meaning someone has most likely drained the transmission & double filled engine oil
The difference is, you and Mike are true mechanics! The dealer only have licensed installers! All they can do is replace parts. You and Mike use common sense and actually fix the problem. Well done.👍
Whoever did the washer job at the dealership probably knew damn well it wasn't the right fix. The dealer chose to do an improper fix (probably charged nothing) to satisfy the customer, rather than tell the customer to find the solution himself with the exhaust installer... It isn't a problem that Dodge / Chrysler / FCA / Stellantis caused.
The solution is NOT to expect the dealer to modify a car in warranty that has a modified exhaust. I was a service advisor for a local Honda Dealer and if a car came in with a modified component that was interfering with the structure of the car, we would have told that customer "we cant work on this" and send them to a mom an pop shop. That dealer should have left that car as is an not done that.
Sounds like you had a bunch of parts changers. I work in a dealership and I would have gladly done this repair. It wouldn’t have been covered under warranty and the customer would have had to pay me for my time, but there’s absolutely no reason to turn away a paying customer wanting a simple repair.
@@mattorey5816 Sounds like you worked at a mom and pop dealer. Our dealer was 1 of 120 across the nation at the time and they had specific rules that were universal across the network. If a customer wants to pay you on the side, that's something else. You don't modify vehicles under warranty nor do you put TRUST in a mechanics modification ability. Whomever put that exhaust on, should have done so correctly from the beginning and NOT expect a dealer to do it. Hell there times when I could have done some repairs myself because I'm a fabricator. Having that ability doesn't mean I defy corporate policy just to make a quick buck.
@@rotaryperfection I’ve worked in dealerships for over a decade and I’m the foreman of our shop. The only thing stopping you from doing customer requested work, custom or not, is 1 of 2 things. Your management doesn’t allow it, or you don’t trust your techs ability to do the work, which is embarrassing. If a customer requests something to be done, you can do it. You have to communicate to the customer to warranty consequences of that decision, but it’s their vehicle. At my store we’ve taken basically brand new N/A cars and turbo’d them for customers. The manufacturer cant stop you from doing CP work, but they can deny warranty claims related to that system after the fact. Sounds like your management just doesn’t trust your trench’s to do anything outside of following the service manual and changing parts which is unfortunately the sad reality at a lot of dealerships.
@@rotaryperfection I work for one of the largest auto groups in canada. But we actually train our technicians here to have a competent skill set.
@@mattorey5816 Brother you're arguing a point I had no control over as I was an EMPLOYEE. As an EMPLOYEE, it was my responsibility to follow policy. My particular organization wouldn't allow what you're talking about and they been in business since 1946 so who are you tell a fortune 500 company like that they don't know what they're doing? They now have 180 stores nation wide. There was no fabrication training. They hired ASE certified mechanics and did things by the book. An individually owned dealer has more freedom to do what they want but once you go corporate and publicly traded, business transactions and the paper work is more monitored. Don't see why you refuse to understand that difference. Your company and how YOU do things isn't the status quo for the rest of the world.
See! Respectful AF when it comes to other peoples cars! I would appreciate that you guys didn’t touch my stereo either! I really like that ..
A dealer shouldnt have to make fixes for this, its an aftermarket modification. With the vehicle under warranty, the dealership had every right to say they wont touch it. Yes, what they did was a bit crap, but they would not have got any repair authorised under warranty with the larger exhaust pipes. They did what they could for the customer. Glad you were able to fix it though.
Two options, either the dealer did the exhaust and just tried to bandaid it in a horribly unsafe way or the dealer applied this fraudulent fix for some kind of service fee instead of fixing the actual issue.
The dealer looks bad here no matter what happened.
@@_PatrickO All this is very weird. The exhaust let alone would the rest of the car hold its warranty due to modifications? Why did they take it to the dealer after having modifications put on? The dealer has nothing to do with that. Sure they did a poor fix but then again the shop that did the exhaust didnt do a good job either and i would blame them rather than the dealer. The owner is a total idiot just to begin with doing dumb crap like this.
But then Wizard wouldn't of been able to bitch about it.
@@2Str0k3 First off, the dealer may have sold him an aftermarket exhaust. I do not get why people fail to understand that dealers do install aftermarket stuff all the time. They love doing it for money. They pitch stuff to buyers all the time.
Even if the dealer didn't install it, he went to the dealer unsure about what was wrong. All the dealer had to do is tell him it was the exhaust and go back to where he bought it.
Thus, I feel it is very likely the dealer installed this, which is why they tried to "Fix" it. It also makes sense that a dealer would install an exhaust system in a poor way, as they don't do a lot of after market exhausts. A shop that specifically does this stuff wouldn't have done it wrong like this.
As for warranty, WTF? You are watching a car channel had have no idea how warranties work? When you replace the exhaust it does not affect the warranty of anything else on the car. In order for manufacturer to refuse a warranty repair, they have to prove the after market exhaust caused the damage with actual evidence. Without proof, a manufacturer must warranty whatever else failed on the car if something else fails. The law is designed that way so manufactures cannot just lie about what caused a failure to avoid honoring warranties.
@@_PatrickO Well you have a point in your comment on some stuff. But i dont see a reason bitching about my comment on the video. "First off" i dont live in the states. I live in Europe. The laws here are different. Secondly i have never heard of aftermarket exhausts put on a brand new car. Over here the vehicle's warranty holds as long as they are serviced accordingly using parts that the manufacturer has approved. And that basically means you have to follow the service procedure and use original parts. Putting some shabby exhaust on a car like in the video will most likely void the whole warranty of the car if something were to go wrong.
Wizard, mail back the washers to the dealership with a note attached: “Looks like y’all are washed up. Thought you could use these for your next ‘fix’”.
😂
As usual, great video. Thanks.
dealer did more than they even should have in this case...probably wanted to do the guy a favor...
@@JohnSmith-eq5el exactly, normally they would have said, you've modified the car, and violated the warranty.
I'm pretty sure it Was the muffler shop that put those washers...
There’s got to be $25 worth of washers, at dealer prices
Keep the washers, they're rare and hard to get.
I had the same engine in my 2011 Grand Cherokee and it had very lackluster low end torque. Granted, the vehicle weighed 5100lbs and had the 5 speed tranny instead of an 8 or 10 speed modern one which might provide better gear ratio. The engine was the smoothest revving of any engine I've had, and very reliable. Easy to change the oil.
The 3.6L in a 2020 and 2011 are not the same engine….
@@LvLdGhost Explain how they're different. Same engines with close to the same hp with different transmissions.
@@dannydaw59 Your Grand Cherokee I’m has the Gen 2 3.6.
In 2016/17 they upgraded the GC/Durango with the Gen 3 V6 which has improved low end torque, cooled EGR and Start/Stop.
Whoever installed the exhaust is the hacker! Still, the dealer should have recommended it be brought back to the exhaust shop unless the dealer was the one who installed the exhaust. Great video mr. Wizard!
OTOH, the dealer could have wanted the money so made this fix. Or another possibility, there are some equally unethical owners who could have insisted the noise suddenly came from nowhere and refused to accept that the exhaust caused it and insisted a repair be made under the manufacturer warranty which could then explain the washer fix.
I love the wizard but this is one of those things where, the owner shouldn’t expect the warranty to fix the thud when its his after market muffler that did it, because they cant touch them under warranty
Ok that's true but I bet they charged him a good penny even though didn't fix shit instead of saying they cant do anything . The dealer is a complete RIP off.
Who said the owner expected the car fixed under warranty? He took it there because he presumed they know their product better than anyone. If he had a problem paying to solve the clunk he wouldn’t have taken it to the Wizard’s shop. He just wanted the issue taken care of.
then the dealer should have said that not put washers on making the vehicle unsafe.
@@atodaso1668 - Agree. The dealership probably figured a cheap quick fix would solve the noise and keep the customer happy. If the washers would’ve made the thumping go away the customer would never know it and would’ve gone on his merry way thinking the dealer went above and beyond. We only know about it because it didn’t work which led to uncovering their shoddy solution.
@@atodaso1668 That's exactly it. The Dealer should have been upfront about he cause and found a smarter solution..
And the best part is Wizard got a handful of free washers out of this deal.
I understand the frustration Wizard. But like mechanics, not all dealers are crooks and fools. I take great pride in our dealership as the service manager. This type of work would not roll out of our shop.
My local Toyota dealership surprised me with how good they were. I have only experienced Ford dealers and there is no such thing as a good one around me, they truly are stealerships but Toyota has some good ones.
One would hope you would at least verify the complaint is rectified.
I live in Poland and i want to say that we have same here.
@@majist0 Not my Toyota dealer. GIANT rippoff. Charged me to replace brand new parts because they couldnt figure out whats wrong.
He didn't say one bad thing about your dealership. Why get defensive when he's obviously talking about a specific dealership? NO ONE SAID ALL DEALERSHIPS ARE BAD.
Love it when wizard tosses the washers at the end, laughed hard. Thank you wizard!
The dealer isn’t responsible to modify parts to make aftermarket crap work🤷♂️
They are if they agree to do it.
If they knew it was a aftermarket part they should of told him to take it back and let them fix it but no they did a Mickey Mouse job so they could get paid for labor and parts
Owners own fault then. Nothing to do with warrenty.. Put the factory exhaust back on!
Yeah, not sure why you would spend money for exhaust on a car like this, and still under warranty.
Or just properly install the Borla.
I wish I had a mechanic like you in my area. Honest, open, Super knowledgable and gives it to you straight. This is what every mechanic should strive to be like, but sadly they ain't.
“Look at all these washers” ☠️☠️☠️☠️ I died. What bubblegum and duct tape job
1998-2002 Camaros and Trans Am had LS1. You're thinking of the 93-97 LT1 iron block. I had both motors with an 01 WS6 and a 94 Z28.
There's SLP tuned LT-4 powered Pontiac Firebird Firehawk back in 97
Yes, and the LS1 was really underrated on power.
I came here for this comment. The Wizard misspoke, but his stats were correct. He was certainly talking about the LS1
Both were underrated. The LS1 more so by about 50 horsepower. An LT1 Camaro, even a stock one would beat this Charger by at least half a second in a drag race.
@@kclefthanded427 SLP did not tune the LT4's. Those were factory stock engines which made the same power/torque as the '96 LT4 Vettes.
I believe the color of this car is called “rental” lol. With a tubby curb weight of over two tons, 300hp and 265ft/lbs of torque don’t exactly do much. A 2001 Camaro Z28 weighs about 800lbs less, has 300hp but produces quite a bit more torque, which would gap this fleet car handily. I don’t understand the comparison 🤔
^^^ Michael gets it. :)
He referred to a lt1, pre 96 obd2 gm fbodies.mid 90s up to 02 was a ls1.
I came here to see how many GM guys were going to crucify Wizard for saying 02 Camaros had LT1s. They must still be asleep!
I caught it. But Car Wizard gets a pass ….this time.
The reason I came here lol.
“Let the demonstrate our thud” *aggressively clanks the exhaust* I died
Wizard, you should send documentation to the CDJR regional office. I don’t think this is how a manufacturer wants their dealers to perform service. It would be a courtesy to all Dodge owners.
Your mistake was buying a dodge.
you really can't blame the dealer w/o knowing the whole story in this case for all we know they could have told the customer that its a clearance issue... It should have been solved by whoever did the aftermarket exhaust. cutting the rubber mount and doing what the wizard did wouldn't be a factory approved solution either.
@@MagicBrownMan Agreed with you 100% on this. I like the fact that the Wizard described how he fixed the car, but the issue here is with the aftermarket part. No dealership is modifying a factory spec bracket on a vehicle under warranty just to accommodate some shoddily made aftermarket part.
@@clintprice2123 indeed
@@clintprice2123 well made is a matter of perspective, sure the materials and welds might be nice but making the pipes larger and not accounting for that is a big oversight for how much some of these catbacks cost. How much do you think it would cost to send the necessary hangers with that exhaust vs the experience for the end user
Iam from the Netherlands. Here a 2.0L 4-cylinder is a "big engine". Hearing you say a 3.6L V6 is a small engine is very funny to me :D
I hear they have taxes and fees for any engine over 1.6 liters, is that true?
@@JimmyMakingitwork Not in the Netherlands. Taxes are based on weight. Bigger engine, heavy car, more tax. If you drive a diesel, taxes are even higher.
Also gas is expensive, so a small fuel efficient engine makes sense here.
Just calculated that in Europe we pay $8.84/gallon for 95 octane gassoline
In some circumstances, a 5.7l V8 is a small engine here. Nice thing about that since my daily has the earlier version of same motor with a couple light tweaks and is a good bit lighter than everything else that this engine comes in………….if anybody asks what it has for an engine, I can just say that’s the one that my old man’s minivan has in it😅
Excellent fix!
I'd just put some insulation on the pipes near some areas like the differential CV joints, to avoid cooking them with the exhaust closer to them.
The Mopar LX cars are truly a 'poor man's Mercedes'. I own a 2020 300S 5.7 Alloy Edition. Black on Black. Selling dealer 500 miles away. Lovely car - makes me smile every time I drive it. The local dealer I've been using for warranty work and scheduled service has been next to useless. Have already paid my favorite shop to perform repairs that should have been covered under warranty. Several CDJR dealers in the area - trying a different one next time. I bought the Mopar MaxCare plan and hope I never have to use it as dealer confidence is zero at this point.
So many dealerships (and independent mechanics) cheat customers cos they know they won’t get caught
LT1 Camaros were from 93-96. 97-02 had the LS1.
Agreed
98-02 where ls1 I had a 98z28
wrong. 93-97 are lt1 98-02 are LS
Modern V6 motors are absolutely impressive. Putting out low 5s 0-60's used to be something only the older V8's could do.
True that. A modern Chevy or Chrysler V6 can make small block V8 power from back in the day. V6’s still have their limitations however they’ve come a long way
Big fan of the channel and fellow shop owner here. Just a bit intrigued why the Wizard thinks the 3.6 Pentastar is a good engine. It seems to be pretty poorly made and unreliable and prone to failures that should not be occurring at the milage seen. We service these at our shop in both Promaster vans for a large vehicle fleet and regular cars such as Jeeps etc. The oil filter housing / oil cooler assemblies on these are a big time design flaw. They are made poorly and the simple act of changing the cartridge filter over time causes them to break and leak large amounts of oil into the valley. They are a bit of a pain to change too under the intake manifold and they fail so often we stock them at the shop. These engines also have a nasty habit of eating up rocker arms causing a noticeable typewriter like ticking. These arms wear out at milages where they absolutely shouldn't be failing. The Pentastar also has a pretty weak bottom end, have encountered ones with severe rod knock both in Promaster vans and a Chrysler 200 car none of which had over 100,000 miles. These engines absolutely do not belong in large vans which are abused by their very nature. While the GM 3.6 is absolutely a junk motor with its timing chain and VVT issues, I would say of the domestic V6s the Ford 3.7 NA V6 is miles ahead of the Pentastar both in terms of power delivery and longevity. Just my thoughts.
My 2013 Charger R/T AWD - 20,000 miles - had a similar problem (noise in the rear end) which the dealer, under warranty, would not fix, declaring the problem "normal." I threatened a lemon law action and complained vociferously to top management. Finally, they traded me, at no charge, a new 2016 Chrysler 200C AWD with the V6; that vehicle is the BEST I've owned over my 61 years of driving. Chrysler dealers will avoid solving problems if they can get away with it. Bottom line: Avoid CDJR dealers!
I had to Google a picture of the head with the built-in exhaust manifold. It's bizarre but I guess it makes sense in a cost cutting type of way.
Looks like a large mass of metal to be expanding and contracting with the heat cycles. It will be interesting to see how those heads hold up in 10 or 20 years.
They WON"T! LMAO
They won't. It's a Chrysler.
The R18 in the 2006+ Honda Civic has this. AFAIK, they aren't a common failure point.
The J30a5 in my old '07 Accord 6/6 Sedan had this design.
@@siflsockpuppetthe R18 is also one of the most reliable engines ever made. Can't say that about a Pentastar.
Mr. Wizard, you are the perfect example of a real mechanic. And, there is a big difference between a real mechanic and a parts replacer that works at the usual dealership service department. I only wish your shop was closer as my real mechanic here in North Carolina has retired.
Another great job by guys with a good amount of COMMON SENSE! Prayers for the owner, hate that Learjet production is coming to an end.... 🤧
I'm amazed by the amount of rust spots already appearing underneath.
My 2000 Acura Integra with 160k miles has less rust underneath. Insane.
@@JamilThePimpLol That doesn't surprise me, they're a great well made vehicle.
It is a midwest vehicle over a year old. I suspect strongly it was run through quite a bit of road salt. It is not unusual to see rust or corrosion on vehicles used on salted roads, even after only 1 winter.
@@wayneparris3439 That certainly makes more sense.
I love the ending. nonchalantly tossing washers. 🤣
After both of my hemi chargers engines experienced valvetrain issues, I traded for my current 300C awd with a V6 and I have zero regrets. I kind of wish I hadn't been so biased against the v6's for the last decade considering I put up with hemi issues for my last two vehicles.
I'm a Chrysler Technician I see far more camshaft issues with the V6
As a former automotive mechanic I have only had a two aftermarket mods that actually "just work". ALL the others required at least some modification beyond what was in the instructions. Some were easy like use a longer fastener or, as in this case, a shorter bracket. Some were just unworkable and not worth the customers time or money. The two that actually worked as advertised were MGB rear shock conversion from lever arm to conventional tube type shocks. Simple 30 minute job to remove the old and put in the new. The other was a wireless recharger tray for the center console on a 2019 Mazda CX-5. Simple to partially dismantle the center console and plug in the new tray. Unless you are looking really close you can't even tell the difference. There is a different pattern of finish on the surface of the new tray. No more cables snaking all over the center console. Just place the phone on the tray with and it will charge when the engine is running.
My question is (perhaps I missed it in the video) is who put the Borla exhaust system in? How do you know it was the dealer that installed the stacks of washers and not the original installer?
That's a fair question. But I think wizard mentioned that the dealer told the customer that "the noise was fixed", implying that they did at least something.
The worst part about owning a Dodge isn't the poor build quality and reliability. It's the dealership experience.
My dad was looking to buy a new truck and he liked the new RAM so he went to go test drive one and they wouldn't let him. They acted like we were inconveniencing them by asking for a test drive. He was literally going to hand them ~$40k in cash and they evidently didn't want it. We went to the Ford dealer next door and they pulled the truck up to the front door and even opened the door for us to get into the truck for the test drive. My dad's been a Mopar guy since the 60s. Now he drives a Ford.
mmm... methinks Rams are doing better in the quality and reliability department compared to Ford these days...
Well done Magic Mike - love your dedication to the Omega Team - Regards Australia 🇦🇺👍
As a dealership technician I’m really not surprised. As you know we are flat-rate, and we don’t get paid warranty to fix issues with aftermarket parts. Many times as soon as a tech spots aftermarket parts they turn a blind eye. Your customer is lucky the dealership even tried to help him
I have rented 3 Chrysler 300s, 2 V6 models and a V8 AWD model. The 3.6 V6 is plenty powerful in this car, 33-36 MPG when I had cruise set on 75 MPH, the V8 AWD, 25 MPG all day with cruise on 75 MPG. They all ran flawlessly and I was impressed. The V6 and V8 had no issues getting to triple digit speed, wasn't drag racing, just empty highway and gradually increased speed as I drove, very stable platform in my opinion.
Elegant solution, guys! I love these diagnostic videos, seeing you solve problems is very interesting. You have some very skilled backup there with Magic Mike, too. You're both on the same page when it comes to doing quality work, excellent stuff!
I am still in awe that the modern, naturally aspirated V6s are putting down 300+HP... that being said, would a Charger GT V6 walk a 5.0 Fox Body? I'd like to see that.. .Chargers are awfully heavy...
Appreciate and enjoy the content, thanks!
You are correct , the fox body mustangs are lightweight by today's standards .
These modern engines are great when they are working but can become unreliable with age. I would not want to own some stupid highly tuned turbo V6 that will cost an arm and a leg when it goes wrong. Oh for the days of older simple engines!
'91 5.0/302 Fox has 220hp, 1364kg. 161hp per ton
'20 Charger GT V6 has 300hp, 1847kg. 162hp per ton
Based on what figures i can find the Charger is slightly faster, but they'd still be side by side if you raced them. Do you think the tyres the Fox's performance tests were done with are less grippy than modern ones?
They get about 100 HP a litre from naturally aspirated engines this is a 3.5 liter.
@@keithmatthews1673 This Pentistar v-6 is not a turbo engine but it is normally aspirated. However, I do agree with your point on Turbo engines in general and would not buy any Turbo. I own two of these engines one has 130,000 and runs like a swiss watch just regular 4k oil changes one set of plugs one coolant flush and an New Alternator at 126k miles
Great color! That’s what I love about Dodge, Alfa Romeo, Jeep Wrangler, etc. They make some fun colors! So many silver cars out there.
Wow, what a diagnostic wizard you are! That customer is so lucky to have you fix their crappy aftermarket exhaust installation noises.
That toss of the washers at the end was a massive dunk. Being so casual for so long with that many of those washers would've driven me crazy. Great fix Wizard!!!! 🤣
Had the v6 in my 2015 Journey, and 2012 Avenger. Awesome motors. But the same vehicles with the 4 cylinders were just absolutely terrible.
True! Btw the weak link in the Journey is undersize brakes that wear out often and the rear upper control arms that can not be adjusted for Camber.
My son has a Chrysler 200. The 4 cylinder is a dog and gave the car the poor rep it has. The V6 which he has is a peppy engine and when mated to the 8 speed transmission it scoots pretty good. Not like my supercharged Challenger with more than twice the HP and torque but it moves pretty good.
Emptying the washer and putting the laundry on the hanger. I now know why Mrs. Wizard likes you.👍
Agree on the newer Dodge V6 being a good motor. Had a 2013 Charger SXT and that V6 never left us wanting for passing power or grunt off the line. Coupled with the 8spd auto and it was a great ride.
That's a great car, I lost count how many I have driven during my work trips. The rental company usually gave me the GT but later they started giving me the RT and once a Scat Pack.
Agreed that modern v6's have decent power but V8's sounds sooo much better!
A tuned v6 still makes shit power compared to a normal V8. Not worth adding to unless you're really doing it. An exhaust is not that imo.
Pretty sad that I would've done something like you did to fix that. I can't believe a dealership would let something like that pass by.
I can. I've heard more dealer horror stories than I'd care to admit. Our of warranty I would never go to a dealer. Even in warranty I'm hesitant.
It sounds like the customer told the dealer "I'm here for warranty service," and the dealer didn't want to tell him that it wasn't covered.
One of these days, they'll learn to just bring it to you first! Also, they're called Stealerships for a reason.
any repair on a 2020 should be warranty repair, no questions asked unless customer damaged the part. I do feel bad for some customers there so uneducated about dealership workings. also the dealership should of had dodge tech line involved for the concern, I do work at a dealership and speak from actual experience. At any rate we are seeing more and more cars produced during the covid time that are far below the normal quality were used to seeing from the big 3. buyers beware,.
@@n2vxc did you miss the part about the aftermarket exhaust causing the problem?
@@BBossman1 exactly tech could have told customer what the issue was and didn’t want to pay them. I see that all the time
@@goat3898 I'm not buying the "customer's" story. As I stated in my own comment, SOP would be to give them an estimate for factory replacement parts and labor at standard shop rate.
You sound broke
The customer made a questionable decision not taking their car to you first!
@@_-0_x_-_p_0-_ yeah he probably can’t, I was just kissing ass 😂
@@_-0_x_-_p_0-_ legally you can have an independent mechanic do warranty work, at least here in Oregon
@@_-0_x_-_p_0-_ But The Wizard could have installed the aftermarket exhaust properly.
You not see the quotes he gives Tyler? Probably has his customers scared haha
Thank you so much for your invaluable information, highly appreciate it, keep it up the outstanding job, have a great day.
I drove a 2013 Charger rental car in 2013 that had the V6. Huge power, I was cruising at 100 mph, no wind noise no tire noise, no rattles. Just a great satellite radio older rock station with a dj who knew the music. 3500 rpm at that speed. Wanted to take it with me back to Australia. We have no comparable cars like that in Oz. We have 300s with the V6, my son's gal had one for 4 years. I never got to drive it. I much preferred the Charger.
Wizard, thank you for fixing this issue but the problem is two-fold - the exhaust is aftermarket and clearly not to spec if it's hitting those cross members and sitting lower than the factory position.
If the customer installed the aftermarket exhaust at the dealer then I think the dealer should have pointed out the issue during installation. However, if the customer installed the exhaust elsewhere then tried coming back to the dealer for a warranty claim I don't think they are at fault here for their (hack) workaround. I cant' see any dealership modifying a factory spec bracket for a vehicle under warranty. I personally think the issue here is with the manufacturer of that aftermarket exhaust.
You are correct that the exhaust problem is not the dealer's fault (unless this was dealer installed but I doubt that) but a hack fix that didn't fix anything is not the right solution. They should have advised the customer of the problem so he could either return to the shop that did it to get repaired or if he did it himself, contact the manufacturer (Borla) for a solution. The only repair a dealer should do in this situation would be to rip out the aftermarket exhaust and replace with new factory parts which they obviously would charge for and make no sense for the customer.
I suspect there is an excellent chance that the OWNER installed the cat back system and had no clue what he was doing. Then when it was not a good install, he went crying to the dealer. The dealer had every right to turn him away cold but did not. Points for working on something they did not have anything to do with and points taken away for .. inventive repair.
That's why you just leave your car alone. Dodge already has it looking and sounding awesome from the Factory.
I don't get the whole "loud car" thing anyway. Yeah, when I was a kid and muscle cars were the thing, but kids don't buy cars like this. Who TF want a damn loud exhaust on a sedan? Not me.
@@OMGWTFLOLSMH Me either. I don't get it.
In the UK we have to put up with grown adults fitting loud exhausts and haveng engines remapped to produce pops and bangs. They they drive them around in the middle of the night and wake people up and sometimes set of home alarms. I hate them!
I drove a '19 SXT AWD Charger with the V6 for about 2 years and it was a really comfortable and fun car to have 🤙🏻😎 300hp/264lbf was all I needed to have some fun 😁 I also had a borla atak system on it 🔥
Wat you got now
@@just_a5.7 '17 RAM 1500 Big Horn 4x4
Talk about unbelievable! 😳 That dealership gets the big Zonk award. Glad they're technicians out there like you! Just gets harder to find them. Enjoy your videos very much. 👍🏻
This happened to my old saturn after I had a new exhaust put on it... the fix for it was, they welded metal hooks to the car where it was banging and put heat resistant grommets on the hooks around the exhaust so it held it snugly to the car... no more banging for me. Cost me about 120... thisnwas about 20 years ago
Oh yeah, the Saturns really only work right mounting-wise with those weird "pumpkin" mufflers, and the exhaust mounts rust pretty easily. That reminds me, I think I have an exhaust leak to patch.
Loved the way The Car Wizard would toss the washers onto the floor LOL
Patient, thorough and seasoned
I agree with what others have written - the exhaust manufacturer needed to provide new hangers and the dealer’s tech should have walked away. That having been stated, washer stackers are the same people who ignore torque specs. The old “tighter has to be better” group. Engineering specs exist for a reason, be it keeping cross members attached, or avoiding bolts stretched beyond their tolerances.
7:23 that skid plate is covering up the oil drain plug; only 4 10mm bolts and it’s off. It’s a LOT nicer design than a modern Ford or Nissan; where you have to remove a ton of screws or clips to remove the skid plate for any reasonable access to the oil filter or drain plug. (I’m looking SQUARELY AT YOU 2020-2022 Ford Escape with your FIFTEEN skid plate screws!!!)
Yah Toyota have that to it's such a nice features is
I have a super fast 3/8 impact for those stupid bolts
Love that move on the end with the washers - reminds me like wasting any penny of miss repairs! :D
2002 Camaro and Firebird had the LS1 V8 not LT1. The LTI topped out around 275HP. The stock LS1 had 300 to 350 HP stock depending on what car it was in with what intake and exhaust configuration. It only got up to 350HP in the Corvette, but the SLP Versions of the Camaro and Firebird got 345, and the Ram air versions were 325HP and the base model ones without the RAM air and improved exhaust was either 300 or 305HP.
#1. Rule at a dealership. NO MODIFICATIONS CAN BE MADE TO A CAR, Unless it is manufacturer authorized replacement components. TRD, MOPAR, NISMO... or related manufacturer upgrades.
Attempting to fix this by adding washers is a huge red flag. 1, aftermarket components, two additional components installed that are not factory spec. The installation of the aftermarket exhaust, has pretty much deemed this car out of warranty for anything power train related.
Who installed the exhaust? There are lots of questions here. My belief is that the dealer did not install the exhaust. If that being the case then the car owner should have taken it back to the shop that did install it and make them fix it. If the dealer did not install it then they are under no obligation to correct the problem. Maybe they did this to get rid of the customer.
"How is that structurally sound?" Short answer: It's not...
I had a dealership install a cargo cover with a new car purchase. Somehow they did unpreparable damage to the interior panels and then blamed the factory, even though I had purchased their own extended warranty and accident coverage, which educated me how worthless it is. Now I don't trust a dealership put in an air freshener.
2002 Z28 had an LS1 bud. 1996/1997 was the last year in the camaro for the LT1. Trust me, I know camaro's. Been my favorite car since I was born and I own two. I've studied them for years and years and I've worked on tons of them.
When wizard was talking about the washers I actually felt like I was in trouble and I didn't have anything to do with it!! LOL!! wizard ain't got time for no BS. I love it. Slick car.
Same, felt like I was gonna get grounded or something. 😂
@@hockeygeek21 Man, he don't play.
Have the same engine in my 300 and it’s not bad. Only real issues that I’ve been able to find are the same issues every modern engine seems to have with timing chain guides around 150k it’s recommended to replace them.
"come on guys" - said with such sincerity and targeted frustration - too funny.
WIzard I'm glad I'm not the only technician that feels this way. I've lost all hope in the automotive industry and at the same time I get the feeling I can't loose. Long as my quality of work is 100%, success is for sure.!! like the content, would like to visit one day.
Great video Wizard! Beautiful car. I don't normally trust dealers. They can screw up an oil change.
So Wizard, you're telling me that AUTHORIZED REPAIR at the Stealership couldn't fix the thud and did some shady repairs by stacking washers, so the customer had to turn to INDEPENDENT REPAIR to fix it? Wow, I can't think of a better reason why our #RightToRepair needs to be protected.
"stealership". Using that term loses my respect for a car person instantly.
@@matt9c1 That's great, I wasn't looking for your respect. Any mechanic who hides in a stealership loses my respect instantly.
Aftermarket exhaust is covered legally under warranty as long as it doesn't violate any emissions or noise laws. When you get aftermarket exhaust put on you're supposed to get appropriate mounting brackets too. Many people skip this step thinking the stock ones will work fine, odds are they're not gonna.
Also this is indigo blue
That Charger started sweating when it rolled up next to the Ferrari 🤣