Troubleshooting the most common Active Directory account issues | Real World IT Tickets

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  • Опубликовано: 19 окт 2024

Комментарии • 98

  • @masasbasas
    @masasbasas 2 месяца назад +12

    I love those troubleshooting tickets. Please make some videos for network troubleshooting.

    • @Hoppy440
      @Hoppy440 2 месяца назад +4

      Yes i second this!

    • @EastCharmer
      @EastCharmer  2 месяца назад +5

      Ok will try to compile network issues next time

  • @Eddie-uh7tl
    @Eddie-uh7tl 2 месяца назад +4

    East Charmer, thanks for the videos.....they are full of great insight info. Your content is gold for us IT beginners.

    • @EastCharmer
      @EastCharmer  2 месяца назад

      I appreciate that! You're welcome! I hope I can continue to make more content like this

  • @bonganinhlengetwa6165
    @bonganinhlengetwa6165 2 месяца назад +1

    No body explains this as simple as you are, good job

    • @EastCharmer
      @EastCharmer  2 месяца назад

      Thank you very much! I really appreciate that!

  • @sulutimmy
    @sulutimmy 2 месяца назад +1

    This home lab series is solid! Thank you for making all these.

    • @EastCharmer
      @EastCharmer  2 месяца назад

      Thank you!! More videos to come!!

  • @Cyber.Panda.
    @Cyber.Panda. 2 месяца назад +9

    East Charmer, I cant thank you enough for these videos. You're helping break down the barrier for people trying to get into this industry. I hope to see continued content on everything that you can replay from your line of work in a lab environment. You're one of my top channels now 🔥🔥🔥

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      Aaawww thank you so much! I'm glad you liked the videos! Yes I plan to keep making videos like this and simulate/replicate the best that I can.

  • @rohitradhakrishnan8317
    @rohitradhakrishnan8317 2 месяца назад +2

    Fantastic compilation of AD common issues.Thank you.

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      Thank you!! I hope I covered the most common ones

  • @Chazzuu
    @Chazzuu 2 месяца назад +2

    Thank you for these kinds of videos. They really excite me to study and upskill every time I watch your videos, Ate. I would like to suggest creating a video about certifications, particularly which certifications we should pursue, especially for those who are aspiring to work in IT and want to be like you in the future. Thank you so much!

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      You're very welcome!! I'm glad to hear that! Oh ok that's a great video idea! Thanks for suggesting!

    • @Chazzuu
      @Chazzuu 2 месяца назад +1

      @@EastCharmer Thank you so much! will keep supporting you as always~

  • @jbuscaTV
    @jbuscaTV 2 месяца назад +1

    Very informative lahat ng mga videos nyo maam, for Service desk /helpdesk this video is very helpful. inaabangan ko din mga new video uploads nyo. Keep sharing sana di po kayo mag sawa na e share ung IT knowledge nyo..God bless po

    • @EastCharmer
      @EastCharmer  2 месяца назад

      Salamat!! Yes I think helpful yung mga real world scenarios. Salamat sa support! God Bless din!

  • @alexandermanangan
    @alexandermanangan 2 месяца назад +1

    Re-imaging pc last Friday, and ticket #5 here exactly showed, tama at matagal na off and pc naming iyun, Salamat ulit sa mga videos mo!

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      Ah yes! Very common talaga yun pag tagal na disconnected from the domain controller. It needs to authenticate every now and then din kasi

  • @glenntembo2693
    @glenntembo2693 2 месяца назад +1

    Thanks Marie aka Marie. Gifted to deliver. I like your passion and zeal. keep doing what you like- we are benefiting. God bless

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      You are so welcome!! Yes will continue to upload contents like this

  • @edneijames
    @edneijames Месяц назад +1

    REALY THANK YOU !!! You explain so ez that I almost forget that I'm nUB.. LOL Keep with tickets videos. They are incredibly useful!!!!!!!!!!!!

    • @EastCharmer
      @EastCharmer  Месяц назад

      You're very welcome! Don't worry if you're a beginner! Everyone has to start somewhere. Hopefully I can post more ticket videos

  • @MrEgypticon
    @MrEgypticon 2 месяца назад +5

    It just gets better and better. This has become my favorite RUclips channel. Thank you so much!🌻

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      Wow, thank you! Appreciate that! I hope I can keep improving the videos!

  • @supriyochatterjee4095
    @supriyochatterjee4095 2 месяца назад +3

    Great information, please upload and do more frequent real world complex problems solving tickets on Windows Server, Active Directory etc etc.

    • @EastCharmer
      @EastCharmer  2 месяца назад +2

      Thank you! Yes will do! More ticket videos to come!

    • @matthewd84
      @matthewd84 2 месяца назад +1

      @@EastCharmer what is your fav remote troubleshooting software? I like Any desk. A fellow tech introduced me to it.

    • @EastCharmer
      @EastCharmer  2 месяца назад

      @@matthewd84 Mine would be Bomgar because I used it a lot at work and pretty easy to use too

  • @Hoppy440
    @Hoppy440 2 месяца назад +1

    i love this channel! so much insight on real IT situations.

  • @mazharsayyed-r2j
    @mazharsayyed-r2j Месяц назад +1

    Don't Stop Even If Your Views Getting Low day by day. But Remember You Helping many more like. Thank You..

    • @EastCharmer
      @EastCharmer  Месяц назад

      Thanks! I'm trying my best to be consistent and I'm glad it's helping someone

  • @tonyyang5507
    @tonyyang5507 24 дня назад +1

    Thank you. This is very helpful!

    • @EastCharmer
      @EastCharmer  24 дня назад

      You're welcome!! I'm glad it's helpful!

  • @mazj2749
    @mazj2749 2 месяца назад +1

    These are fantastic thank you

  • @AncestralInsights360
    @AncestralInsights360 2 месяца назад +1

    Thank you for these videos. Please can you teach us on how to use ticketing systems and azure active directory?

    • @EastCharmer
      @EastCharmer  2 месяца назад

      You're very welcome! Ok I'll try to make a video just focusing on using ticketing system

  • @shaikimran8521
    @shaikimran8521 3 дня назад +1

    Can you make a video on how to connect a printer with three computers

  • @OB96969
    @OB96969 2 месяца назад +1

    If possible can you show some remote computer tickets from home. I would like to see how it would look like to troubleshoot remotely and fix issues. Example for someone who wants to work remotely as IT support.

    • @EastCharmer
      @EastCharmer  2 месяца назад

      We don't get a lot of those anymore but will try to compile those kind of issues.

  • @jakubb1271
    @jakubb1271 2 месяца назад +3

    when re-joining workstation to domain don't forget to put object in correct OU :) by default it will join to "computers"

    • @EastCharmer
      @EastCharmer  2 месяца назад +3

      great point! I forgot to include that but that's important to note. Thanks

    • @jakubb1271
      @jakubb1271 2 месяца назад +1

      ​@@EastCharmer btw i love your YT content, keep it up!

  • @princedalugoda7535
    @princedalugoda7535 2 месяца назад +1

    Great Video!!🙂

  • @DENNISJRBERGADO
    @DENNISJRBERGADO 2 месяца назад +1

    maam gawa ka naman content mga needs ng fresh grad kung ano skillset na needs kapag tatahakin yung network engineer and systems admin

    • @EastCharmer
      @EastCharmer  2 месяца назад

      I will try ha. Hnd kasi ako network engineer o sys admin talaga. Though I do admin work

  • @zaidshaikh1229
    @zaidshaikh1229 2 месяца назад +1

    Thanks

  • @FredYduciel
    @FredYduciel 2 месяца назад +1

    Thanks very much

    • @EastCharmer
      @EastCharmer  2 месяца назад

      @@FredYduciel you're very welcome!!

  • @pierre-richardbeaubrun5063
    @pierre-richardbeaubrun5063 Месяц назад +1

    super great video

  • @MachineBrain-AI4ALL
    @MachineBrain-AI4ALL 2 месяца назад +1

    Thank you very much again and again..👏. I hope the next video is about disaster recovery.

    • @EastCharmer
      @EastCharmer  2 месяца назад

      You're very welcome!! hhmm ,maybe not the next video but yes eventually

  • @masasbasas
    @masasbasas 2 месяца назад +1

    Do big companies use Ubiquite products please?

  • @jbuscaTV
    @jbuscaTV 2 месяца назад

    In our company we used ARS (Active Roles Server) not sure if this is a 3rd party application where in we can also check end-user's accounts who are connected to the company's domain.

  • @KendickBuster
    @KendickBuster 2 месяца назад +1

    Thank you

  • @DanDFPS
    @DanDFPS 2 месяца назад +3

    Another great video, what are some common ticketing applications IT Depts used ?

    • @AbdulmuminUthman
      @AbdulmuminUthman 2 месяца назад +1

      Jira, Zendesk and a host of others. The list is actually endless... But these are the ones I'm used to ...

    • @nlibby5549
      @nlibby5549 2 месяца назад +1

      Service now, Remedy, Cherwell.

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      @@DanDFPS we use service now and fresh desk at work also jira

  • @dj_paultuk7052
    @dj_paultuk7052 2 месяца назад +1

    Mirroring User account security is a rookie 1st line mistake. Never do that, or assume they just need the HR drive. That can often lead to users getting access to folders they should not have access too. Only apply Drives / Shares as approved by their Line Manager on the support ticket. Ie. They may only have approval for the HOLIDAY folder within a HR share and no other folders.

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      Of course everything has to go through approval. And we follow what's on the ticket. But based on my experience, in the ticket the managers would always say mirror this member's access unless the explicitly say they just need this folder. And of course in real world they will be trained on the company policies with user accounts so we can't also assume that it's not done in the workplace just because we have a different experience.This is really interesting in IT. We can't always say in the comments that "you shouldn't do this" "you should do that". It also boils down to the company policies coz not every workplace is the same. This is just an example to simulate an issue. That's why I also explained in a previous video about NTFS permissions where it's more specific

  • @jezleerlumaad1101
    @jezleerlumaad1101 2 месяца назад +1

    for 'workstation trust relationship' error. is required to troubleshoot and approach this kind error while your having live chat with the user?

    • @EastCharmer
      @EastCharmer  2 месяца назад

      hhmm if the user is having this issue, you really have to troubleshoot it immediately as they're not able to log in at all. But it depends on the scenario too. If the user is remote, it's harder to troubleshoot this because you have to log in with the local admin account and also need to connect to the company network to rejoin the domain. So if they're remote, it's best to have them bring the computer in

  • @mywork-l8c
    @mywork-l8c 2 месяца назад +1

    Great Video. Thank you!

    • @EastCharmer
      @EastCharmer  2 месяца назад

      You are welcome! Glad it was helpful!

  • @TamoorIjaz-g9c
    @TamoorIjaz-g9c 2 месяца назад

    MAAM please I was waiting fr your reply for MCSE Windows Server 2022 series, please can you make series for us for free of cost please, am underprivileged

  • @greatestvideos3496
    @greatestvideos3496 2 месяца назад +1

    Hey can u do full tutorial

  • @mapletech_22
    @mapletech_22 2 месяца назад +1

    Awesome stuff 👏 👌 👍 🙌

  • @XTheGreenWeenieX
    @XTheGreenWeenieX 2 месяца назад +3

    I'm confused, I thought that no one should have Full Control? I noticed this when you were adding the user to the HR workgroup and seen the permissions that account had.

    • @jhondysuarez3498
      @jhondysuarez3498 2 месяца назад

      Full control for files pertaining to HR…Meaning read write and execute permissions.

    • @EastCharmer
      @EastCharmer  2 месяца назад +1

      It was just for the HR folder and that is fine. But yeah we don't give full control for the actual Shared Network folder

  • @masasbasas
    @masasbasas 2 месяца назад +1

    Do you use Linux at work please?

    • @EastCharmer
      @EastCharmer  2 месяца назад

      Not in my current job. We use Linux before for our Software Devs and we used CentOS

  • @RiteshDeo-ru3rc
    @RiteshDeo-ru3rc 2 месяца назад +1

    Thank you

  • @Woolovetoyou
    @Woolovetoyou 2 месяца назад

    How do I contact you ? I need 1-1 help from you

  • @alarmsquadnj
    @alarmsquadnj 2 месяца назад +1

    ❤❤❤❤💪👍👍💪

  • @ilarum1003
    @ilarum1003 2 месяца назад

    Offline server os install hp gen8 server

  • @penttimuhli9442
    @penttimuhli9442 2 месяца назад +1

    Ask a Windows network administrator what AD means and they will say Active Directory.
    Ask a network administrator or network engineer what AD means and they will say Administrative Distance 🙂

    • @EastCharmer
      @EastCharmer  2 месяца назад

      Oh that's true! I never thought of that

  • @IlyasWidaad
    @IlyasWidaad 2 месяца назад

    Are you married? Seriously..

  • @jakubb1271
    @jakubb1271 2 месяца назад +1

    (CMD) net user user_name /domain - to display account details like password expiration / lock status, without opening RSAT(AD)

    • @EastCharmer
      @EastCharmer  2 месяца назад +2

      I wanted to show the basics of AD first before the commands and more advanced stuff