What to expect from your heat pump installation with Octopus

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  • Опубликовано: 27 сен 2024

Комментарии • 65

  • @John-FourteenSix
    @John-FourteenSix Год назад +18

    It’s a great feeling when the gas supplier comes to remove the gas meter. No more standing charges for gas!

    • @BlendworthPH
      @BlendworthPH Год назад +1

      Yep, im with you there. I enjoyed that moment 12 months ago. More room under the stairs, and I save £150 a year just by not having a gas meter and the standing charge it comes with.

  • @BlendworthPH
    @BlendworthPH Год назад +8

    Ive got a air source heat pump. It was the first thing we had fitted when we moved into our 1960's house just over 2 years ago. Combined with the solar panels we also have now and the brilliant tariff we are on with Octopus, I've saved thousands. Yep, there is an initial outlay but when combining all 3, heat pump, solar and a tariff with Octopus, my return on investment is less that 5 years. I had batteries fitted as well and its been 8 months since I last paid a electric bill.

    • @David-bl1bt
      @David-bl1bt 11 месяцев назад +1

      I'm doing exactly the same in my new-build house.
      The builder insisted that they must fit the boiler and gas meter despite me requesting that they didn't do so....crazy!
      Anyone want to buy a cheap gas boiler thats a couple of months old?

    • @richardgregory3684
      @richardgregory3684 11 месяцев назад +2

      Most people could not even begin to afford that initial outlay. There's a reason why you're not seeing heat pumps/panels/batteries being installed all over the place.

    • @vassy3533
      @vassy3533 8 месяцев назад

      ​The Government's BUS (Boiler Upgrade Scheme) is currently paying £7500 per household. As long as you don't require major alterations, this will cover all or most of the install.
      You're right, it is still a lot of money. Like with all technology, over time, it will become cheaper, especially when it becomes the norm.

  • @rymoe6299
    @rymoe6299 Год назад +3

    Best quote I had by a mile was from Octopus 🐙.
    after running the figures in a spreadsheet. Saving £180yr on gas plus gas standing charge. Then buying induction hob and cooking on electric it’s actually more expensive to run per year than Gas.
    Increase in efficiency does not mean saving money!!! Need to get the electric costs down or increase gas prices by 200% +

    • @blinxster
      @blinxster Год назад +3

      That's where battery storage and or solar comes in useful. If you charge batteries overnight on a cheap tariff and use that for your cooking you are winning.

    • @marklola12
      @marklola12 11 месяцев назад

      ​@@blinxsterwould take years to even start to save any money

    • @blinxster
      @blinxster 11 месяцев назад

      @@marklola12 depend on your situation. I will save £100 a year service charge, £70 gas safety certificate each year and around £100 on the gas bill itself. So yeah, you are right, years, about two or three for me including the planning permission charge. After that I'll be saving around £200-£250 per year

    • @rymoe6299
      @rymoe6299 11 месяцев назад

      @@blinxster just paid octopus deposit £500 🫣🫢😂 was desperate for a new pressurised hot water cylinder costing nearly 3k
      So the new 7500 BUS makes it suddenly viable

    • @rymoe6299
      @rymoe6299 11 месяцев назад

      @@blinxster I’ve got battery’s and PV
      Charging batteries is not that much cheaper as it roughly 20% loss charging from AC grid into DC battery’s then back into AC for use

  • @blinxster
    @blinxster Год назад +4

    I just got my qoute with the new grant 7.5k.
    6 year old, 3 bed terrace property, I pay £500!!! Given i rent a room so need a gas certificate yearly plus stsndard charge plus having solar and storage batteries, i stand to save around £250 per year but most importantly I will have ditched the gas!! 🎉

    • @Medea007
      @Medea007 Год назад

      They quoted £2100 for similar property 😢

    • @blinxster
      @blinxster Год назад

      @@Medea007 i would contact them about that. my first qoute was alot higher then a few months later they came back to me with the 8k qoute. give them a nudge and ask them to re-evaluate

    • @blinxster
      @blinxster Год назад

      @@Medea007 the morning after they raised to 7.5k grant I was on the phone to Octopus with my card like you. All the ground work was done but 3k payout wasnt quite what I was looking for. £500 is.

    • @David-bl1bt
      @David-bl1bt 11 месяцев назад +1

      I'm awaiting my quote with trepidation. I have a new build (so new I don't move in until next week 😂) so I'm hoping that the insulation efficiency etc will be in my favour.

    • @Medea007
      @Medea007 11 месяцев назад

      ​@JM11663yes

  • @nickhickson8738
    @nickhickson8738 9 месяцев назад

    I'm sure that heat pump is installed on something firmer than the grass shown in this video. Surely a firm concrete base with the pump on vibration'/noise absorbing blocks is de rigueur?

    • @martinhawes5647
      @martinhawes5647 7 месяцев назад +1

      I don’t think that is real grass.
      I’m assuming it is one of Octopus’ R&D labs with a purpose built testing home.

  • @honeyfungus4774
    @honeyfungus4774 7 месяцев назад +1

    Do you have to have radiators in order to have a heat pump?

    • @OctopusEnergy
      @OctopusEnergy  7 месяцев назад

      Hey there, you do. To do the installation, each home will need to be retrofitted with plumbing and radiators throughout.

  • @zaheermalik5861
    @zaheermalik5861 5 месяцев назад

    Why is there such a variation in quotes from octopus? I got quoted 4200 after the 7500 government grant, my house is from the 1930, but it has external insulation, loft insulation and solar and battery but others seem to have been quoted much less 😂😂

    • @OctopusEnergy
      @OctopusEnergy  5 месяцев назад

      Hey there, I'd love to look into this for you so we can check on your quote & get back to you with more details - can you please send me your address and email using this form 👉 octo.ps/nudge 👈 🐙

  • @marklola12
    @marklola12 11 месяцев назад +1

    We have zero room to put a huge cylinder and all its pipework lol, plus we paid for a new boiler just under a year ago

    • @benaylott2013
      @benaylott2013 11 месяцев назад +6

      Good job you’re not being forced to get one…

    • @paulgoffin8054
      @paulgoffin8054 9 месяцев назад +1

      So, while you carry on with your modern boiler, make sure you lower the circulation temperature to 50C or less, that way it will be more efficient, which will produce less CO2, and cost you less because you'll be getting more energy from less gas.

    • @eljahi
      @eljahi 7 месяцев назад +1

      @@paulgoffin8054to add onto this, if you don’t plan on getting underfloor heating any time soon, you can upgrade the radiators around the house to be type 22 or type 33 and as wide as possible, if space allows it, to accommodate the lower flow temperatures.

  • @peterreid4567
    @peterreid4567 7 месяцев назад

    Surely that’s not sitting on the grass alone. Needs a base otherwise that will move. Seen it loads of times.

  • @lawrenceharris1819
    @lawrenceharris1819 3 месяца назад

    Trying to get help from Octopus is a no-no. No response to several emails sent over a period of 4 weeks. We have had to change our router but the Octopus-installed Daikin app refuses to re-connect. The manual shows wrong options and the Daikin app refuses to work with the dongle. I waited 45 minutes on the phone for an answer from Octopus but they answered and referred the call onwards but no-one has rung back. So we have no hot water or anything because the app is broken and Octopus can't help. Daikin does not respond to emails either 😞

    • @OctopusEnergy
      @OctopusEnergy  3 месяца назад

      Hi Lawrence, you definitely should have had an update by now & I'm keen to help get this sorted for you ASAP. Could you pop your details over to me on this link 👉 octo.ps/nudge ? 🐙

  • @JR-1983
    @JR-1983 9 месяцев назад +1

    Its modern technology with old fashioned ugly storage tanks that take loads of space up....

  • @edwardcooper3244
    @edwardcooper3244 9 месяцев назад +3

    Most properties do not have the room for the extra kit. The cumbersome inefficient cylinder (which requires a back up and supplementary immersion heater) can be avoided if a ‘heat battery’ is used. Not a battery in the electrical sense but a ‘store’ of very hot water. I won’t quote the product by name but suffice to say they are made in Scotland and work on the basis of ‘phase change material’ Very efficient, I had one fitted two years ago. Why, in the video, does it show a perfectly good towel rail being removed? The reason, it will never get hot as hot as from your gas boiler. Don’t be surprised that your new rads are much wider than the old ones. Don’t forget it all runs on electric which is more than three times the cost of gas or oil. Ask your MP the question, why? If government (and the climate change lobby) want to reduce atmospheric pollution, the price of gas and heating oil needs to double to encourage a move away from it! There is no plausible explanation as to why there is such disparity between the cost of electricity and gas/oil, other than the vested interests of certain parties. The gas and oil consumers don’t know how lucky they are to have such a cheap fuel source whilst the electric only customer is being fleeced. Ask the question, why?

  • @lawrenceharris1819
    @lawrenceharris1819 11 месяцев назад

    They scheduled a pre vist prior to installation to check that everything was ready. Unfortunately they forgot to tell the surveyor so we wasted a stressful day waiting for the surveyor to turn up. No explanation, no apology 😞

    • @lawrenceharris1819
      @lawrenceharris1819 8 месяцев назад

      and not even the courtesy of a response. 😞 If instead of mass advertising for new customers, they would instead fix all the problems that they leave with new customers, we would all be much happier.

  • @hanusiaschostak5100
    @hanusiaschostak5100 11 месяцев назад

    What’s the on going running cost. Repairs???

    • @OctopusEnergy
      @OctopusEnergy  11 месяцев назад

      Hey Hanusia, we've actually dedicated a blog to this very topic here 👉 octopus.energy/blog/heat-pump-running-cost-oct23/

  • @nickthegriffin
    @nickthegriffin 4 месяца назад

    Why didn't they show you the bit when all your flooring has to come up because your pipes are too small & are plastic which needs changing to copper? 😂

  • @paulgoffin8054
    @paulgoffin8054 9 месяцев назад

    Sadly, the delivery vans aren't always Octopus ones as the growth in installations is so fast that vans can't be sourced fast enough!

  • @SurreyAlan
    @SurreyAlan 11 месяцев назад

    At least it’s not the purple blob, would anyone want one of those outside their home. As most modern homes were built for combis and don’t have the space for a hot water cylinder I’m surprised no one has yet brought out an all in one crane in solution comprising the heat pump and heavily insulated hot water cylinder, pre plumbed and pre wired that would save on installation time as it would only need hooking up to existing pipes and the electricity supply. Would have thought they might have used press fit connections rather than blow torches and solder, the first time they have the fire brigade out to a fire will make headlines, it happens even to the most experienced heating engineers.

    • @David-bl1bt
      @David-bl1bt 11 месяцев назад

      Yes, I thought the same about using antiquated soldered fittings, oressfit is the norm these days.
      I guess it would be too difficult to incorporate the two bulks units into one and would make for a difficult and possibly impossible install for the majority of properties, not to mention the logistics of getting it inside the property to begin with.
      At least there is more installation flexibility with two seperate units...if there is space available, which, as you say, wasn't catered for in new combi boilered houses sadly.
      A purple blob? ....absolutely OK with me, any colour they like if it keeps my install price as low as possible! It will certainly be a talking point and will liven-up the garden foliage 😂

    • @robertp.wainman4094
      @robertp.wainman4094 10 месяцев назад

      What's really required is a way of producing much cheaper electricity - then simple electric panel heaters would be a lovely simple option, with none of that ugly pipework and ridiculously complicated associated gubbins of ASHP wet central heating. Roll on nuclear fusion!

    • @simhedgesrex7097
      @simhedgesrex7097 8 месяцев назад

      @@robertp.wainman4094 There's absolutely no reason to think that fusion would be any cheaper than Wind or Solar. It'll probably be a bit cheaper than Nuclear Fission (fewer safety concerns, but nothing like as few as with wind and solar), but not that much. And very long lead times - even if/when then come up with a productionised system.

  • @Mazmoonshine24
    @Mazmoonshine24 3 месяца назад

    So what happens when you dont have the space for the water tank in any of your rooms?

    • @OctopusEnergy
      @OctopusEnergy  3 месяца назад

      Hi there, inside you'd need space for a hot water tank - 2m x 1m x 1m (the size of a modern fridge freezer), on the ground or first floor of your home (the closer to the outside the better). If you don't have the room right now, new space saving technology is being developed all the time, so expect this to come down considerably in future. If you'd like to chat in a bit more detail about this, please pop your info here: octo.ps/nudge & I'll reach out. 🐙

  • @LadyEveGuyBoiman
    @LadyEveGuyBoiman Год назад +1

    @01:48 Dreamy Mr. Installer caught my heart 😍🥰🩷💚

  • @puddle_puddle
    @puddle_puddle 11 месяцев назад +2

    Far too much missing here. What happens to big hole in the wall where the existing flue goes out? What equipment is inside the house? Can I still have two zones? Do you repaint the wall where the boiler was? Where the hell is a water cylinder going to go?

    • @OctopusEnergy
      @OctopusEnergy  11 месяцев назад

      Hey there, these are all great questions. The answers can vary from property to property, depending on a wide range of factors. But if you'd like to chat through your set up in more detail, send your details over on octo.ps/nudge and we'll help. 🐙

    • @marklola12
      @marklola12 11 месяцев назад +1

      Exactly, we have zero places for that huge water cylinder to go and all its pipework lol

    • @rebelartwork
      @rebelartwork 11 месяцев назад

      ​@@marklola12same. I enquired with these questions and just got generic responses. No way I could fit a water cylinder like that. And what does it mean by upgrading radiators. What's the requirement for the radiators?

    • @jeromesheerin1982
      @jeromesheerin1982 10 месяцев назад +1

      Aluminium rads work best with heatpumps. Aluminium rads as very expensive @@rebelartwork

    • @robertp.wainman4094
      @robertp.wainman4094 10 месяцев назад

      I SO agree with you!

  • @torvaldalexander4906
    @torvaldalexander4906 Год назад +1

    I wish we lived in a long sighted world, but where to start.
    Housing stock from Aberdeen granite, sandstone Edinburgh Victorian tenamants, Georgian ornate cornices with deep molding timber skirting. To Bath’s iconic architecture we could go on.
    Fit air source heat pumps. Where on the tenamants in Edinburgh & Glasgow, on the roof just say but where do the solar panels go now, okay.
    Average individual or couples cannot afford to pay to even buy it upfront first of all. Waiting for government repayment over whichever number of year's. Yes I know the argument well they cannot pay utilities at the moment so we will need to rethink and spend, but where is the money coming from.
    These properties will need retro fitting within, interior insulation on walls or ceiling if top flat and floor if ground floor. This will require existing wall removed or stuck directly on after removing timber architrave, cornice, bring electric work cable's forward ( you may need new longer cable's right back to RCD board. New plumbing to suit new sized radiators. Reinstatement of all will require joinery, builders, electrician, plumber heating engineer, plastering, painter and new flooring perhaps. So who can afford that? Heat pump say £5000 with larger radiators. Say £12000 for trades work.
    Where are you going to put the hot water cylinder for storing the home's hot water even in all the tiny modern new builds with no room to even put a double bed in!
    Perhaps bungalows would be easier to adapt with bigger rooms, garage etc.
    They aren't insulating new buildings being built now well enough, stuck on metal plastic wrapped double glazing as if that's it, technology decades old. Not learning from Scandinavian countries with slow grown timber triple glazed window some alu clad to last even longer.
    So the average home owner can afford another approximately £17000 ? For insulation purposes they would also need new double or triple glazed windows and even insulated doors to the property so the air source heat pump could even heat home sufficiently.
    Also in colder areas for months of the year you will be required to use additional electricity to top it up ( I believe -10, also wind chill factor, also if fitting correctly and balanced by installer who actually knows).
    Also air source heat pumps shouldn't really be fitted on the ground but raised up so as not to be down on cold ground frosted cold air circulating around it....

  • @johnhunter4181
    @johnhunter4181 9 месяцев назад

    Once I have facilitated the £7.5k deposit of public funds, do I have to actually run the heat pump on green electricity or can it be generated from a coal fired or gas power station?

    • @simhedgesrex7097
      @simhedgesrex7097 8 месяцев назад

      You can use any supplier you choose. You can't choose to specifically run it on coal and gas (because no supplier offers that option), but you can choose a general tariff that includes these along with Nuclear and Renewables. Only 1% of UK electricity comes from coal. Over the past year, 35% of electricity generation came from gas, but this is reducing every year (it was 42% for the year up to January 2023) as renewables grow, so even if you try *really hard* to not be more environmentally friendly with a heat pump, you're going to fail.