This video was extremely well done. Excellent camera work! You explained every step clearly, making it easy to follow along. Thank you. And thanks to Moen-100% quality and customer service.
Excellent Thank you! Great Video, calm instruction, music not to load and didn't cause me to move on. I was successfully able to disassemble and reassemble my Moen kitchen faucet based on your video. I got my parts based on the year I purchased the house. Customer service will help you determine the model based on year of last install and after you take a picture and send to them. Thank goodness because I had the wrong model. Used White Vinegar to dissolve the loosen all the water mineral deposits. Had to let it sit for a few minutes.
I needed new O rings for my Moen faucet for quite a long time. I replaced the cartridge 6 months ago but it kept leaking the same place yours is. I called them last week to order the O rings. I got them the other day but they didn't send instructions, so I watched your video here and did it as you did. It was effortless. Thanks so much for posting this.
Thank you for such a thorough video with helpful commentary. Very much appreciated! I also wanted to echo what you stated about Moen backing up their warranty with free replacement parts. They sent us all the necessary parts to fix our faucet without any hesitation. I am now a fan of Moen!
Great video. I have the same faucet. I ordered the parts, now I'm ready to do the work. I'm relieved to see it's not complicated or time consuming. Thank you for making the video !
@@JayZoop Yeah most faucet’s share common size. In my previous video to this, I bought the parts at Lowe’s because that’s where I had bought the faucet originally. ruclips.net/video/4afjfBFyyOo/видео.html Moen will send you all the parts that you need and they won’t ask for any proof of purchase other than asking some questions like when you bought it what store. The only problem is, you have to wait a week or longer to receive the parts.
@@DIYLifeSkills I'm looking to repair it this weekend. I"m assuming the O-ring size is 1-1/2" O.D. and possible 1/8" thick. It's very difficult to find Moen Kit 146789 from a place that is open during the weekend. I might just buy Danco O-ring kit, and try to visually match the size.
@@DIYLifeSkills I figured it out. My Wetherly Moen faucet calls for an O-ring kit #146789. I successfully replaced the two O-rings with Danco #97 O-ring which is 1-5/8” O.D., 1/8” thick.
Excellent video ! Also your info to have Moen's 100% quality and customer service ! You saved me about $200.00. I was going to just go buy another Moen faucet and have a plumber install. Watching your video, and calling Moen, I will get free O rings and replacement cartridge, and didn't have to go down to Lowes ! Thank you so much !!!
Your video is the only one I could find with the upper bearing kit, the 'broken' crown piece. When I took it apart it fell out and wasn't sure where it went. Mine came with a small gauge O ring and the same O ring came with the new parts. Your install didn't have the O ring around the bearing kit and mine wouldn't go together with it in place...Thanks to your video, I seen the error of my ways and I corrected it so thanks, I subbed..
Thanks! Your directions are excellent - I would add one thing - make sure the sink drain strainers are in place when taking the faucet apart - those little parts like to go right to the drain hole when you drop them :)
I don't know what some of you told Moen, but I tried twice to get replacement parts on warranty, and they absolutely would NOT do it unless, as the warranty terms say, you must be the original owner, and produce the receipt.
@@calmoceans6668 50/50 split of water going through the sprayer and faucet when trying to use the sprayer. After replacing it works fine. Moen sent me the part free of charge.
Just recently I started to get black particles in the water that looked liked worn rubber gaskets perhaps? Wife didn’t want to wait for free replacement parts from Moen, so we just replaced it with another new Moen faucet.
Chad, I’m having the same problem. Do you have the part number or links on how to replace it? It’s hard to find for these models. I tried cleaning mine out and it didn’t work.
@@aaronbrownsound If you call Moen, minimally the can get you any correct part #. Or if you can wait, they'll send you replacement parts, but it can take 5 to 7 days.
Thanks for the video. I could not get the damn faucet off. You must be He-Man. Tried some wd40 with no luck. I was pulling up real hard and was worried I was going to break it
Look under the sink for label sticker like I did. I had no receipt. They just asked about when and where I got it from. Make sure you mention the store that carried your model. Lowes usually carried most models so it’s probably safe to mention it if you don’t remember. :-)
@@mrih1586 It turns out they have many part # to same thing as they interchangeably used in different faucets. If you call them, they’ll actually walk you through all the parts. In fact in my case, they suggest that I replace all the gaskets and sent me more than what I asked.
Spraying some WD40 or penetrating oil around where the o-rings are and let it soak fore few minutes will help loosen the base so that you can lift up on it. The metal base is sealed with rubber o-rings so I doubt that it’s siezed. If your faucet is already leaking and either needs repair or replacement, then in the worst case you’ll break it and have to replace it. But I think if you oil it and just put more strength, it’ll wiggle out. Let me know how it goes.
@@DIYLifeSkills Thanks for your reply. I couldn't remove the neck, but I did spray the base with WD40 and some CLR as it was quite dirty. Put everything back together and the faucet is working fine now, no leaks.
This video was extremely well done. Excellent camera work! You explained every step clearly, making it easy to follow along. Thank you. And thanks to Moen-100% quality and customer service.
Thanks for the kind feedback. :-)
MOEN IS THE GREATEST! I registered all my Moen products with Moen so now I have NO PROBLEM getting free replacement parts.
Excellent Thank you! Great Video, calm instruction, music not to load and didn't cause me to move on. I was successfully able to disassemble and reassemble my Moen kitchen faucet based on your video. I got my parts based on the year I purchased the house. Customer service will help you determine the model based on year of last install and after you take a picture and send to them. Thank goodness because I had the wrong model. Used White Vinegar to dissolve the loosen all the water mineral deposits. Had to let it sit for a few minutes.
Thanks for the feedback. B
I needed new O rings for my Moen faucet for quite a long time. I replaced the cartridge 6 months ago but it kept leaking the same place yours is. I called them last week to order the O rings. I got them the other day but they didn't send instructions, so I watched your video here and did it as you did. It was effortless. Thanks so much for posting this.
Great job and thanks for the feedback.
Thank you for such a thorough video with helpful commentary. Very much appreciated!
I also wanted to echo what you stated about Moen backing up their warranty with free replacement parts. They sent us all the necessary parts to fix our faucet without any hesitation. I am now a fan of Moen!
Glad it helped. :-)
Great video. I have the same faucet. I ordered the parts, now I'm ready to do the work. I'm relieved to see it's not complicated or time consuming. Thank you for making the video !
Thanks for the feedback.
By far one of the best installation videos. Everybody else's rushes the install and don't show how to replace the O-rings, etc.
Thank you sir.
@@DIYLifeSkills You bet! Quick question. Do they have the correct o-ring sizes at Home Depot or Menards?
@@JayZoop Yeah most faucet’s share common size. In my previous video to this, I bought the parts at Lowe’s because that’s where I had bought the faucet originally.
ruclips.net/video/4afjfBFyyOo/видео.html
Moen will send you all the parts that you need and they won’t ask for any proof of purchase other than asking some questions like when you bought it what store. The only problem is, you have to wait a week or longer to receive the parts.
@@DIYLifeSkills I'm looking to repair it this weekend. I"m assuming the O-ring size is 1-1/2" O.D. and possible 1/8" thick. It's very difficult to find Moen Kit 146789 from a place that is open during the weekend. I might just buy Danco O-ring kit, and try to visually match the size.
@@DIYLifeSkills I figured it out. My Wetherly Moen faucet calls for an O-ring kit #146789. I successfully replaced the two O-rings with Danco #97 O-ring which is 1-5/8” O.D., 1/8” thick.
Excellent video ! Also your info to have Moen's 100% quality and customer service ! You saved me about $200.00. I was going to just go buy another Moen faucet and have a plumber install. Watching your video, and calling Moen, I will get free O rings and replacement cartridge, and didn't have to go down to Lowes ! Thank you so much !!!
Thanks for the feedback.
MOEN is such a great company with really outstanding technical support and superior customer service.
For sure. Nowadays it’s difficult to find any company like this anymore.
Recently I reserved a time for them to call me back twice. Both times, NO CALL.
Your video is the only one I could find with the upper bearing kit, the 'broken' crown piece. When I took it apart it fell out and wasn't sure where it went. Mine came with a small gauge O ring and the same O ring came with the new parts. Your install didn't have the O ring around the bearing kit and mine wouldn't go together with it in place...Thanks to your video, I seen the error of my ways and I corrected it so thanks, I subbed..
Thanks! Your directions are excellent - I would add one thing - make sure the sink drain strainers are in place when taking the faucet apart - those little parts like to go right to the drain hole when you drop them :)
excellent point.
Thank you! I was successfully able to disassemble and reassemble my Moen kitchen faucet based on your video.
Great to hear!!
I agree - Great Video! Good narration and to the point. Saved me a lot of time. Thank you!
Big thanks for very nice feedback. :-)
Excellent! Thank you for the instructions! ...And great soundtrack! :-)
Awesome job
Superb details
Working like a real pro
I don't know what some of you told Moen, but I tried twice to get replacement parts on warranty, and they absolutely would NOT do it unless, as the warranty terms say, you must be the original owner, and produce the receipt.
Maybe it depends on who you talk to? I had no receipt or purchase proof other than telling her I got it from Lowe’s.
@@DIYLifeSkills Fair enough, thanks. I'll try again. By the way, do you know anywhere on the web someone has posted the actual sizes of Moen 0-rings?
@@dongraves9944 You can find the complete part # on this link.
assets.moen.com/shared/docs/exploded-parts-views/ca87480pt.pdf
Did I miss it or did you not use the third O-ring? I think that one goes all the way at the base but mine isn’t leaking there so I might just skip it
Great video. Great details!!! I wish most videos was like this.
Glad it helped.
Thanks for posting. I had to replace the diverter valve which you don't show in the video, but this video was still extremely helpful.
Curious what your symptoms were in having to replace the diverted valve? Thanks in advance
@@calmoceans6668 50/50 split of water going through the sprayer and faucet when trying to use the sprayer. After replacing it works fine. Moen sent me the part free of charge.
Just recently I started to get black particles in the water that looked liked worn rubber gaskets perhaps?
Wife didn’t want to wait for free replacement parts from Moen, so we just replaced it with another new Moen faucet.
Chad, I’m having the same problem. Do you have the part number or links on how to replace it? It’s hard to find for these models. I tried cleaning mine out and it didn’t work.
@@aaronbrownsound If you call Moen, minimally the can get you any correct part #. Or if you can wait, they'll send you replacement parts, but it can take 5 to 7 days.
Thanks for the video. I could not get the damn faucet off. You must be He-Man. Tried some wd40 with no luck. I was pulling up real hard and was worried I was going to break it
Very good video. You are very good at explaining.
Thanks for kind words.
Liked, so they'll send parts even if you don't have the sells receipt? I don't. Also, where do you find the model #?
Look under the sink for label sticker like I did. I had no receipt. They just asked about when and where I got it from. Make sure you mention the store that carried your model. Lowes usually carried most models so it’s probably safe to mention it if you don’t remember. :-)
The only thing is you have to wait 5-10 days for delivery, if they have parts in stock.
@@DIYLifeSkills Thanks for taking the time to reply. Was the part# you showed for the Orings correct? That's what I need but can't find.
@@mrih1586 It turns out they have many part # to same thing as they interchangeably used in different faucets. If you call them, they’ll actually walk you through all the parts. In fact in my case, they suggest that I replace all the gaskets and sent me more than what I asked.
Thanks - helped us a lot 🙂🙏♥️
Thanks for the feedback.
Great detailed video.
I think you should have replaced or
To the least
Clean the diverter valve that was loged on your right side between the two large o rings
Totally agree.
Good video, except it was dark against the black parts
Yeah I’m still learning how to take better videos for sure
Thanks for the good video. FYI the music was really annoying.
Thanks for the feedback. Yeah I'm learning to improve video making, including when to use or not use background music.
I can't even get the neck to come off of my Moen kitchen faucet! Maybe it's seized up?
Can you describe in detail how far you’ve gotten to? Did you remove the black round plastic ring that holds the sprout (faucet outlet)?
Also the rubber O-rings seal the base of the faucet pretty tight to prevent leak so it does take some force to pull the base out.
Spraying some WD40 or penetrating oil around where the o-rings are and let it soak fore few minutes will help loosen the base so that you can lift up on it.
The metal base is sealed with rubber o-rings so I doubt that it’s siezed. If your faucet is already leaking and either needs repair or replacement, then in the worst case you’ll break it and have to replace it. But I think if you oil it and just put more strength, it’ll wiggle out.
Let me know how it goes.
@@DIYLifeSkills Thanks for your reply. I couldn't remove the neck, but I did spray the base with WD40 and some CLR as it was quite dirty. Put everything back together and the faucet is working fine now, no leaks.
Awesome!!
Awesome
Thank you for making this video you really helped me do this fast 🙏
Great to hear!!