Hi! I just got my headset yesterday, but I was having a really hard time trying to figure out why the mic isn't working. The audio is playing perfectly fine, and I'm positive that the microphone is connected to the correct port, but my voice isn't detected. I made sure that my headset was connected, and that the privacy settings matched. I watched/read youtube/website tutorials, but none seemed to help. Do you happen to know what's wrong?
@@midaiwnlI have no idea how I did it, but when I got back and replugged everything back in, the mic worked. However, after a few hours of using it, it suddenly stopped working again. I really have no idea how to fix this problem permanently, but I would say isolate the headset from the cables for a few minutes and then retry it. I also found this tutorial that a lot of people said helped. If it doesn't make sense to you, there's a comment under that video explaining it in a much more simplified manner. Here's the link: ruclips.net/video/h0AnQ3SgE6Q/видео.html Hope that helps :)
the microphone option in g hub is not there and in the firmware software when i nopen it is loading and saying me that i should connect my headset what i already did please help i need help
Hi WC! I want to start off by saying that I like you guys immensely. Your products are of such high quality and get so much out of gaming headsets. One question: will you make earpads to match the Audeze Penrose and/or Mobius. Unfortunately, there is a huge lack of comfortable earpads.
idk why but every little head movement disables my Logitech G Pro X bought it today, also when connecting the Soundcard to the pc and connecting my Headset no mic is working. help
Can someone help me. My Bluevoice only works in Discord or Teamspeak but when I go into Fortnite the Bluevoice goes away and I sound different again so the Bluevoice goes off and then when I leave the game I have BlueVoice again. My question would be how I can use the blue voice in the game
Still watching the vid, but you should point out that the Firmware updater tool is for wireless products. Also im pretty sure GHub updates firmware... it definitely shows what version you have and if its current, so I presume when its outdated it will give you option to update. But I ran the updater you linked and it didnt detect my gpros and when i looked at list of compatible products it only listed their wireless products :)
I would like to ask that if I have already set it up like downloaded the software and then turned blue voice and surround sound on then it is set to the headphones? so it means that if I bluetooth on my phone then I would have blue voice and surround sound enabled?
i can hear fine but my mic just isnt making sound? idk what to do, it only works with mic and headset if i only use the splitter, not the bluevoice technology + g hub isnt accessible whenever i dont use the blue tech sound thingy update: now whenever i use the splitter i cant hear anything at all (ive swapped the two around) really dont know what to do at this point second update: now for some reason you can hear straight out of my headphones as if they werent connected?
The side tone wont work now it worked for a long time when I’d turn my computer on I could just hear myself if my mic wasn’t muted now it all the sudden changed and my profiles don’t change when I’m loading games, anyone got a solution for me I’d prefer to be able to hear myself even while not playing a game like it was before
Would be nice if Logitechs website bothered to WORK AT ALL. None of their webpages on any of my devices will load. And a stupid cabled HyperX Revolver surround sounds way better than this 230 dollar headset! Taking it back to the store....
Hi, say i have configured the mic settings through the software on one desktop. Will my config still take effect if i use the headset on another PC WITHOUT the software installed? It's my work pc which i'm not allowed to install such software, wondering if it would still work since it has a physical sound card.. ty
ok vid, yo don't really cover how to set it up how a person may want it at it just pick a pre set ( lazy ), you don't even cover the issue " if you hear your own voice! " while setting up mic ( FYI go into headphones, Acoustics, and move the Sidetone! slider all the way left to stop hearing your voice, more it more and more to the right to hear your voice.
Thanks for the feedback, but the video was not meant to show different configurations for blue voice, but just how to USE bluevoice. As I said in the video, Im not a pro at different configurations
Mine didnt come with a sound card and the one i ordered a while back didnt have one either, in my sound control panel i dont see Logitech PRO X Gaming Headset, only realtek(r) audio which i have been using. my old pair on my old pc didnt get detected either in the g hub, i have absolutely 0 clue what im doing wrong
I am not sure which G PRO you have, but there is also an old G PRO which this video is not for. If the headset looks like this, you need the soundcard to do this
Not sure if you can help with the issue I am having, but I needed to replace the Aux cord for my head set and now it keeps picking up the audio inside my headset even if the Mic is muted. Haven't found a fix yet.
I cannot be certain why this issue is happening for you. In the comments there are several people who were able to figure it out, see if you can find it.
I did all these steps but i cant hear my game audio for some reason and in game i selected the logitch g pro x headsets and i still cant hear any audio is the sound card broken maybe ??? Any help
Can you tell me please Is this the wireless or wired one because I am buying the headset and some people say the mic quality on the wireless one is worse and this headset mic is so good which one is it please
when i use this headset with soundcard i cant hear almost anything anymore because its soo damn quiet and yes my volume is at 100% but still so damn quiet and next the mic, i havent used it since i bought this headset because it just doesnt work at all, first of all when i try test it, i cant hear anything from it and even if i did the quality was sooo bad. I've tried mixing stuffs up but still it still ends up being completely shit. The only way i can use this headset is by simply plugging it into my computer speakers and use it there, that way i cant use mic or acces the hub but the sound quality and everything is fine so yeah. This may only be just me tho cuz it seems everyones doing great with their headset.
short clean version : When i use my headset with soundcard = audio no work mic no work. When i use my headset without soundcard = audio work perfect mic no work
Hmm, I am not sure exactly why, but in my video I had a moment where the mic did not work & I show how to fix it. Is everything updated? Sometimes, maybe the card is damages. Restarting helps in some cases
hey i was wondering if you could help me, i just bought the headset and i downloaded the hub, but the mic dose not show, the headset dose but not the mic, pls help me
Hi i have to say something about my blue voice. it seems like its on and when i do the audio sample it has the effect of the mic preset... when i try on discord or other audio platforms the sound isnt different. what could be causing this? (i have equalizer apo and clownfish installed in my computer )
What to do when the LGhub does not show you the microphone? My pc sees the mic and the speaker, but they dont work and the lghub does not see the mic at all. (Yes i have it connected and yes its unmuted)
Hi i recently bought a pro x and try to set it up, i'm having some issues with the mic. The headset is working but the mic is not even though it was recognized by my laptop. What should i do?
Hey, so, just bought these headphones! It's a Bluevoice and I just got it, everything connects but logitech Ghub does not detect the headphones because system defines them as "Realtek HD audio" instead of the headphones. Any fixes? I've done about 2 hours worth of googling and it's done no good.
Having mic issues. The firmware update tool wont even find any logitech devices although I use the settings in G hub fine, and there it finds the headphones. Never had this frustration with OSX
at 3:10 when you said heres the headphone equalizer and switch to the microphone tab, i dont even have the microphone tab? ive done all the things with making it my default device and updating software but still the microphone tab for customization doesnt show up?
I dont even have the blue voice options and mic option, idk why, i tried everything, also your tips, i saw a few people on the internet who has the same issue, do you any other fix?
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they have a second set of earpads in the box...
@@pepsi-cola2791 The 2nd set is still too thin for some people...
An 8 minute video just for him to say use a preset and turn noise reduction down
You need a full 8 minute video to appreciate the beauty of my face. You welcome
@@WickedCushions bro 😂😂😂
@@WickedCushions w 💀💀💀💀
Bro ur beard is wack asf i do not wanna look at that shit@@WickedCushions
Hi! I just got my headset yesterday, but I was having a really hard time trying to figure out why the mic isn't working. The audio is playing perfectly fine, and I'm positive that the microphone is connected to the correct port, but my voice isn't detected. I made sure that my headset was connected, and that the privacy settings matched. I watched/read youtube/website tutorials, but none seemed to help. Do you happen to know what's wrong?
did u fix it? i have the same issue
@@midaiwnlI have no idea how I did it, but when I got back and replugged everything back in, the mic worked. However, after a few hours of using it, it suddenly stopped working again. I really have no idea how to fix this problem permanently, but I would say isolate the headset from the cables for a few minutes and then retry it. I also found this tutorial that a lot of people said helped. If it doesn't make sense to you, there's a comment under that video explaining it in a much more simplified manner. Here's the link: ruclips.net/video/h0AnQ3SgE6Q/видео.html Hope that helps :)
Did you watch the part where I also talked about how my mic was not detected? this might help you, its in the timestamps
having the same problem
probably the "mic-mute" button which you have to press again to unmute, was the error on my side.
thank you so much, im an idiot and forgot theres a physical mute switch on the cable, your a life saver, thanks once again!
Lol
My device cant be detected. Not sure what Im doing wrong but I've followed the steps.
the device has to be connected with the sound card
the microphone option in g hub is not there
and in the firmware software when i nopen it is loading and saying me that i should connect my headset what i already did
please help i need help
Has to be connected both with the soundcard AND the cable
Hi WC! I want to start off by saying that I like you guys immensely. Your products are of such high quality and get so much out of gaming headsets. One question: will you make earpads to match the Audeze Penrose and/or Mobius. Unfortunately, there is a huge lack of comfortable earpads.
Thank you! We plan on doing that, but have you seen this video?
ruclips.net/video/B3fM1U10bTg/видео.html
anyone got settings for the WIRELESS one ? Mic sounds so bad
I don't unfortunately
idk why but every little head movement disables my Logitech G Pro X bought it today, also when connecting the Soundcard to the pc and connecting my Headset no mic is working. help
Return it, this doesnt sound right
None of the videos i watched about blue voice said to lower the noise reduction, could you explain that better?
I don't know what is there to explain honestly, I don't lower noise reduction, i INCREASE noise reduction
@@WickedCushions Thank you for replying. You did tell us to lower it on 4:50 tho
@@guilherme.verissimo by lowering it on the app, you are increasing noise reduction
Does blue voice work on ps4??
Not sure
If I first do the settings on the laptop? Maybe you can test it out
Can someone help me. My Bluevoice only works in Discord or Teamspeak but when I go into Fortnite the Bluevoice goes away and I sound different again so the Bluevoice goes off and then when I leave the game I have BlueVoice again.
My question would be how I can use the blue voice in the game
Hmm not sure why this happens
HI thx for the video! I have 1 question because i dont see my mic connected in logitech g hub but it works for my voice. Do you know how to fix that?
G hub changed quite a bit, I am sorry but I cannot help much with it
aight but thx for answering@@WickedCushions
Still watching the vid, but you should point out that the Firmware updater tool is for wireless products.
Also im pretty sure GHub updates firmware... it definitely shows what version you have and if its current, so I presume when its outdated it will give you option to update.
But I ran the updater you linked and it didnt detect my gpros and when i looked at list of compatible products it only listed their wireless products :)
Mine were not wireless though, the ones in the video are these
www.amazon.com/gp/product/B07PDFBJZD/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1
I would like to ask that if I have already set it up like downloaded the software and then turned blue voice and surround sound on then it is set to the headphones? so it means that if I bluetooth on my phone then I would have blue voice and surround sound enabled?
It should
Firmware update tool didnt detect any of the 4 lodgitech devices i have. another useless how to video on YT...
The video is almost 1 year old buddy, things change.
My microphone picks up my breath while breathing how do i change it in the blue voice setting so that way other people cannot hear me breath
Put noise reduction on the highest feature and move the mic away from your mouth a little bit
Breath less
@@No0o 💀😭😭
The clarity in the mic overall is horrible. I just bought them today and going to take them back tomorrow for the Corsais 65s.
Mine was great when tested, but people say it does not sound the same when you actually use it in game which is weird
5 minutes of nothing, then saying you use a preset and aren't actually going to walk through each adjustment. lulw.
I AM NOT foolish enough to think that I know better than the preset GODS
i can hear fine but my mic just isnt making sound? idk what to do, it only works with mic and headset if i only use the splitter, not the bluevoice technology + g hub isnt accessible whenever i dont use the blue tech sound thingy
update: now whenever i use the splitter i cant hear anything at all (ive swapped the two around) really dont know what to do at this point
second update: now for some reason you can hear straight out of my headphones as if they werent connected?
I had addressed the fix mic not detected issue in the video, did you try that?
Does anyone know if I can download the Logitech G hub in my phone or is only available for pc
No phone app
The side tone wont work now it worked for a long time when I’d turn my computer on I could just hear myself if my mic wasn’t muted now it all the sudden changed and my profiles don’t change when I’m loading games, anyone got a solution for me I’d prefer to be able to hear myself even while not playing a game like it was before
Not sure why
why do you set a limiter to 16db+!? Actually makes no sense to how a limiter works.
As you can see, I do not use my own EQ'S, I just use the custom ones and I like having the limiter at max
I bought this for 250 AUD and the arms broke after 2 years really unworthy!
Yikes
i got an issue were i sound muffled while talking in discord. What can i do to fix it?
Not ure
Would be nice if Logitechs website bothered to WORK AT ALL. None of their webpages on any of my devices will load. And a stupid cabled HyperX Revolver surround sounds way better than this 230 dollar headset! Taking it back to the store....
Maybe its just a glitch that day? these headphones are amazing.
Firmware update dont detect the headset,... the rest work as in ur video
Connected with the sound card?
The firmware updater doesn't support this headphone, according to their app...
This video is a little old unfortunately
Is that Firmware updater not working for anyone else? Getting no supported devices found when they are on connected and GHub is open?
Seems like it worked for you eventually?
@@WickedCushions No the firmware program never found any "supported devices", but my headset is working so i guess im good
Hi, say i have configured the mic settings through the software on one desktop. Will my config still take effect if i use the headset on another PC WITHOUT the software installed? It's my work pc which i'm not allowed to install such software, wondering if it would still work since it has a physical sound card.. ty
If i am not mistaken, it should save the setting on the headset itself
@@WickedCushions thank you!
Why the firmware thing not detect my headphones? ( i chose the wireless option )
Has to be connected with usb cable you got with the headset. it cannot be connected wireless for the firmware to detect it
hey i cant seemed to install the logitech hub in win 11 stuck in installing loading infinite
Not sure why, try resetting your pc?
This is so weird everything is the same as in the video but i dont get the microphone tab under headphones in ghub. HELP
You sure you got the bluevoice G PRO ?
bro i was trying to fix the mic for 1 hour......... it was mute and I didn't see it
Lol
ok vid, yo don't really cover how to set it up how a person may want it at it just pick a pre set ( lazy ), you don't even cover the issue " if you hear your own voice! " while setting up mic ( FYI go into headphones, Acoustics, and move the Sidetone! slider all the way left to stop hearing your voice, more it more and more to the right to hear your voice.
Thanks for the feedback, but the video was not meant to show different configurations for blue voice, but just how to USE bluevoice.
As I said in the video, Im not a pro at different configurations
Hey man I don't see the microphone icon under the headphone icon did I do something wrong.
I think they app changed since, i am not sure
Mine didnt come with a sound card and the one i ordered a while back didnt have one either, in my sound control panel i dont see Logitech PRO X Gaming Headset, only realtek(r) audio which i have been using. my old pair on my old pc didnt get detected either in the g hub, i have absolutely 0 clue what im doing wrong
I am not sure which G PRO you have, but there is also an old G PRO which this video is not for.
If the headset looks like this, you need the soundcard to do this
The mic is not working when i speak but it is picking up what you say in the video. Any help??
Try resetting, sometimes that ust helps
Not sure if you can help with the issue I am having, but I needed to replace the Aux cord for my head set and now it keeps picking up the audio inside my headset even if the Mic is muted. Haven't found a fix yet.
Not sure what to do in this one
Hey, is ps5 support the blue voice of this headset?
I am actaully not sure, I did not try that
sorry i'm having an issue where every time i unplug the headset the mic sensibility changes to a default of 59
I am not sure why that would happen
@@WickedCushions it fixed itself somehow, tnx anyway nice vid
Firmware updater can't find my logitech G Pro X
I cannot be certain why this issue is happening for you. In the comments there are several people who were able to figure it out, see if you can find it.
can u change the settings on a Mac and play with the settings on a ps4? if not how is the mic quality sound on ps4 without using the settings
I do not have a mac so I am not sure
I did all these steps but i cant hear my game audio for some reason and in game i selected the logitch g pro x headsets and i still cant hear any audio is the sound card broken maybe ??? Any help
Not sure
if ur mic isnt working try pluggin it in to the back of the computer
Nice
Im confused, i have a profile saved on my default and it sounds great on G Hub but when i listen to myself on another app it sounds terrible?
I have found that as well, I mostly think this is the specific app issue.
sr but my micro doesnt work and I don't see my micro in the ghub
Try resetting pc
whatever settings i use. my keybord and mouse are always in the way of the audio (they are not even mechanical) please help
Not sure
I have the pro x wired. I do don’t have the sound card.. and I’m using an Xbox. Can I still use them with out blue voice
These are the wired, I think in order to access the software you MUST have the soundcard
not helpful
Thanks
You do not need the firmware updater for the headset at all.
Sometimes you do, depends when you bought it.
Hey I got the ghub working but the mic and surround Sound options dont pop up could you help?and the filmware updater doesnt recognize the headset
I am not sure why this is happening, I would contact logitech if I were you
Thompson Cynthia Jones Sarah Hernandez Donald
ok
hi i rlly need help with this , but i just opened my headset fresh , the mic isn’t working nor is the right side of the headsets
Is this the new g pro x 2?
Can you tell me please Is this the wireless or wired one because I am buying the headset and some people say the mic quality on the wireless one is worse and this headset mic is so good which one is it please
This is the wired one, amazing mic
anyone knows why my g pro x mic is not working even though my pc detected it?
Try resetting, sometimes that help
@@WickedCushionswhat do you mean by resetting?
when i use this headset with soundcard i cant hear almost anything anymore because its soo damn quiet and yes my volume is at 100% but still so damn quiet
and next the mic, i havent used it since i bought this headset because it just doesnt work at all, first of all when i try test it, i cant hear anything from it and even if i did the quality was sooo bad. I've tried mixing stuffs up but still it still ends up being completely shit. The only way i can use this headset is by simply plugging it into my computer speakers and use it there, that way i cant use mic or acces the hub but the sound quality and everything is fine so yeah. This may only be just me tho cuz it seems everyones doing great with their headset.
short clean version : When i use my headset with soundcard = audio no work mic no work. When i use my headset without soundcard = audio work perfect mic no work
Hmm, I am not sure exactly why, but in my video I had a moment where the mic did not work & I show how to fix it.
Is everything updated?
Sometimes, maybe the card is damages.
Restarting helps in some cases
does my wired logitech g332 support the logitech g hub because it keeps saying connect your gear
I do not think it does
hey i was wondering if you could help me, i just bought the headset and i downloaded the hub, but the mic dose not show, the headset dose but not the mic, pls help me
and firmwall cant find my headset
Are you sure you have the blue voice g pro
@@WickedCushions yeah
100%
How would you make that adjustment if you only have the wired model connected to a PS5?
I don't think you can
Hey you guys should make solid colors in like green and blue or let people pick colors, that would be sweet. I like Green but cyan is not green 😞
We have been asked for green recently, we will be adding more designs this year
@@WickedCushions sweet I eagerly look forward to seeing them!
why does the Microphone option not pop up. I have a G pro X and only the main options pop up theres no microphone tab
Try resetting and repluggin the mic
Hi i have to say something about my blue voice. it seems like its on and when i do the audio sample it has the effect of the mic preset... when i try on discord or other audio platforms the sound isnt different. what could be causing this? (i have equalizer apo and clownfish installed in my computer )
Hmm, I am very bad at discord, I practically know nothing about it. But I suspect it has something to do with discord settings.
when I open up g hub and go to the pro x , I can only see the headset logo and no mic logo
I had the same issue, try out what I tried (gotta watch the whole vid)
Anyone else's mic only work if GHub is open or minimized? Once I close the app my mic wont work with any app/game I have in the added apps.
Thats odd
@@WickedCushions I found the issue mic was muted, lol
hello, if i use another headset on g pro x sound card is available to use the blue voice features or no?
No
my headset is not conecting to the firmware updater
Try resetting
for some reason i cant click on blue voice option??
Mic might not be detected
How can you connect the headset to the phone? I looked and looked and couldn't find any answer.
Im not sure these can do that
What to do when the LGhub does not show you the microphone?
My pc sees the mic and the speaker, but they dont work and the lghub does not see the mic at all. (Yes i have it connected and yes its unmuted)
I talk about it in the video from what I recall, a simple restart helps
Hey for some reason on the firmware updater it can't find my headset
Sometimes a restart is all you need, but also, must be connected with soundcard
@@WickedCushions im connected with the soundcard, but the headset works fine for me
does anybody know why there is a beeping sound
If its constant beeping sound, might be a issue with the headset
for some reason my mic only picks up desktop audio and not me speaking, do you know why this is happening?
same
Follow the tutorial step by step, I cannot possibly know which step you skipped
Hi i recently bought a pro x and try to set it up, i'm having some issues with the mic. The headset is working but the mic is not even though it was recognized by my laptop. What should i do?
Try unplugging it and then plugging it back in, also sometimes just restarting the computer works.
Make sure it is not muted as well
Why my blue voice didn’t connect to my discord
I am not a pro at discord so I have no idea why
What about hearing yourself through the mic with no delay? How can I enable that feature ?
It has been a while since i used it, but I recall it was there as an option on the software
in the GHub Software my mic is not listed. Just got the G Pro Headset. Even in Discord my mic is not detected/working. Please help.
Follow the exact steps I show, I had the same problem and I exactly talk about it in the video.
@@WickedCushions didnt understand it :( even the comment down below was a bit too complicated for me
Hey, so, just bought these headphones! It's a Bluevoice and I just got it, everything connects but logitech Ghub does not detect the headphones because system defines them as "Realtek HD audio" instead of the headphones. Any fixes? I've done about 2 hours worth of googling and it's done no good.
Might just need a reset. But also, these have to be connected BOTH wirelessly (if they are) & with the soundcard for it to be detected
Any way how to get the headset to show in GHUB? I just bought it, and cannot get it to show in my GHUB even after reinstalling the software aswell.
Worked like a charm thanks to your video. Thank you!
Glad it helped!
Having mic issues. The firmware update tool wont even find any logitech devices although I use the settings in G hub fine, and there it finds the headphones. Never had this frustration with OSX
Huh, not sure what is going on, have you tried contacting Logitech?
I just got the league pro x headset and I don't see my headset on the ghub, only my wireless mouse. Could you help?
Try restarting, sometimes that fixes it
Also, make sure you are connected wirelessly & with the data cable (charge/ usb cable you got)
i dont even see a microphone tab pls help!
Mic might be muted!
Can you make a video for iPhone 14 pro
These do not work with iPhone
i did everything in this video but nothing help me my Logitech G Pro X mic not working please help me
Have you did the part where I show how to fix the mic detection?
@@WickedCushions yes and it didn't help
hi in the ghub i can only control acoustics there is no option to click microphone its only acoustics please if you dont mind reply
In the video, I show how to fix the problem where you cannot click the mic
@@WickedCushions ok ill try that thx so much
at 3:10 when you said heres the headphone equalizer and switch to the microphone tab, i dont even have the microphone tab? ive done all the things with making it my default device and updating software but still the microphone tab for customization doesnt show up?
Are you sure you got this model of G PRO? some older g pro models did not have blue voice mic if I am not mistaken
I dont even have the blue voice options and mic option, idk why, i tried everything, also your tips, i saw a few people on the internet who has the same issue, do you any other fix?
Maybe you did not get the bluevoice gpro x.
Help the logitech firmware update tool doesnt recognize my g pro x
Try resetting
window say my headset speaker its normal ?
Not sure
"PLEASE CONNECT A DEVICE OR RECEIVER TO UPDATE" just bought these headphones why is it this hard setting up the bloody microphone
Its not that hard man if you follow every step of the video
having the same issue
same here the headset works but not the mic it wont detect it!!!
you can check your firmware in ghub, click on the cog at the top right when you click on the headset
when i use the sound card i cant use my mic and the audio sounds terrible, is there anyway to fix that
I have no idea why is that happening, have you updated them
My mic dont work how do i solve this
I have a part in the video where I talk about it
is this headset wireless?
There is a wireless version
How do I install or use in ps5
You do it on your PC and then it saves on the headphones
Reconnecting and Connecting the mic thru sounds settings saved me from punching my screen
Yep, that will do
Hey on the firmware update tool is not finding my headset? what should i do?
Try resetting computer or unplugging and plugging it back
@@WickedCushions i tried and still nothing it was loading about hour and still nothing
@@WickedCushions i restardet my pc and still same thing and i just bought these headphones
Mines not detecting a device..
Needs to be connect with both cable & WIRELESSLY if they are wireless
I love you sooooooo fucking much tysm
Glad I could help!
the most useless vid I ever watched
Thank you
i cant use my mic on CSG. why?
Could it be a CSG setting?