Tilta nucleus nano doesn’t work

When I connect to the zoom ring it doesn’t have the power

[@user-fz8yl8zs4m]

Hello!! I had the same problem and I found this video on the official Tilta website, I have the advanced side handle, but I think following the same procedure with the wheel controller
Nucleus-Nano manual could be useful!
All the best!!
ruclips.net/video/Ft3vOoZEwnk/видео.html