Engineer Explains Microsoft Teams Phone Top 10 Questions
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- Опубликовано: 26 июл 2024
- Your Cloud Calling and Microsoft Teams Phone questions on Features, PSTN, E911, Redundancy, Analog Devices, Costs, Migration strategy and more, are all answered in this video. Hi, my name is Shervin Shaffie. I am a Microsoft Principal Technical Specialist focused on Teams, and a former Cisco Technical Solutions Architect. Here are the topics I will be covering in this video:
0:00 Introduction
0:38 1 - Availability
0:59 2 - PSTN
1:47 3 - Features
2:24 4 - Emergency Calling
2:46 5 - Personal Devices
3:28 6 - Shared Devices
4:18 7 - Analog
4:47 8 - Redundancy
5:35 9 - Migration
6:03 10 - Costs
6:58 Summary
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I referenced many of my deeper dive videos in this clip, which you can find in this playlist: • Microsoft Teams
Here is the Teams Phone availability document mentioned in the video: docs.microsoft.com/en-us/micr...
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👋 Who am I?
I studied Electrical Engineering at the University of Waterloo and moved into the tech field in 2000. This channel is my attempt to give back to anyone interested in this space. Whether you are a student that wants to pursue a job in this field, a customer looking to better understand the tech, or an employee curious to learn more, take a look and post any comments you may have. I am always learning too and am happy to share with you all that I know - enjoy!
This video represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
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#Microsoftteams #Teamsphone #Cloudcalling
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Make sure you checkout my other Microsoft Teams videos here, enjoy!
ruclips.net/p/PL7gs6v-vK75ppiCB2eBgkHd7Aa89wazLF
Great job Sherv…and love that you referenced a few other videos. Super helpful that so much of your material is related to this.
PS - did I see a cameo of Brian M in there? 😂
Thanks Ben! Yes, this video can serve as a gateway to all the other deeper dive clips. Appreciate you watching and commenting as always!!
Oh yeah, Brian is in there! He did the Cloud Video Interop (CVI) video for me :)
Very helpful!! loved it.
Thank you Jawad!
What did I miss? What would you add to the list? Love to hear your perspective!
Great video! I’d add number porting as well.
Yes! Good one! Lots of people want to keep their existing numbers and porting them over is always an option. Thank you 🙏
Hi Shervin, I had to pick your brain regarding one of the commonly asked questions by customers. Whats the replacement solution for PLAR based scenarios? Back in Cisco, you could create a PLAR Translation pattern that allows handsets installed in lifts (without a Keypad) to go off-hook and ring a security office if required. Do we have a solution in MS Teams that currently supports it or there is a User Voice/Roadmap?
Hi Kuwar, thank you for the question! I have a teammate, Arshad Shaikh, who has successfully setup PLAR on a teams phone. I’ve seen it working live in his lab environment. I’ll see if I can dig up more info on his config. Alternatively, try hitting him up on LinkedIn.
Kuwar, I spoke to Arshad. Basically TODAY, the way we can get this to work is PLAR from an analog phone connected to an ATA. That works perfectly and most of the config is done on the ATA and SBC that phone is connected to (vs. the Teams Admin Center). Unfortunately if it's a Teams (IP) phone, you can't setup PLAR yet (roadmap). So hopefully the analog phone methods works for you.
@@CollaborationSimplified thanks for confirming on that. Is there a specific UserVoice for this? I would like to make my vote count 😊.
Best
Hello Shervin.. I want to learn MS teams hands on configuration on UC side ..what is the way out?
Hello! I would start with this admin guide. Learn as much as you can here: docs.microsoft.com/en-us/microsoftteams/cloud-voice-landing-page
@@CollaborationSimplified Thank you Shervin it's really quick response
Good informative video... 👍
I recently attended a session on "Anywhere365 Attendant Console for Microsoft Teams", maybe you can make a video on it as there isn't much information available on Internet.
Thank you, that’s a great idea! Attendant Console and Contact Center for Teams are important topics. Appreciate it!