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great explanation - thx for this demo

I'm a Microsoft reseller. Where can I get this slide deck?

Thank you for this excellent video. Are you able to share your PPT deck? It will help me explain this to my team

does this work only in desktop applications or will it be worked on web applications of 365

Great video. I actually had a client reach out and ask me to create an agent to help with their inventory

One of the best videos on agents that I’ve seen! I especially like the visualization of the complexity across different types of agents. It’s rare to find content creators with this much quality focusing on practical business use cases-would love to see more videos like this from you!

Nice! Is this available yet?

Thank you for this amazing tutorial. I'm thinking about creating one for my insurance agency to help agents find underwriting guidelines and policy language with all our different carriers.

If you want your product to be mainstream , the average individual user needs to be familiar using it in their everyday lives. This will extrapolate to useful , common sense business usage and help in a company’s productivity. Not the other way around!!! Giving you a common sense advice , that a consultant will charge thousands of Dollars !!!! So make these features available to the common person where it becomes part of their lives making daily mundane tasks easy.. not exclusive for Busjness employee staff.

I have tried feeding the chatbot with both "upload" and Sharepoint Links. The answers are much more accurate with direct uploads. Even for just a single (small) file in a Sharepoint, the answers are less precise. It's not 0 to 1, it's just a bit less accurate, so not link or size issue on Sharepoint. Some Cloud Architects told me they felt the same way and only created chatbots with direct file uploads, basically Sharepoint is not really usable. What is your opinion on it?

Thank you for keeping this simple! Great presentation!

Great video! Thought provoking about the future of working markets as automating is trending nowadays.

Great job on this video. Is there a link to the slide deck you were using, I can't quite read some of them.

is this has to be purchased ? or available by deault? any video explaining these details?

Best overview of agents I've seen so far!

Thanks - Good overview

Great explanation. Thanks for sharing this.

I still wonder why its only limited to busienss, i am A subsbribed in office 365 family package and using other AI platforms because simply you are limiting Copilot to business enterprise only

Great Video, thanks. Is it possible that not all agents are available depending on the country for example? I can't find “Copilot for Helpdesk”, for example.

Thank you for this. It was awsome!

Great insights - we're seeing huge potential for our clients leverage Copilot in their daily ops. These tips are exactly the type of tidbits they need to start adopting.

please get rid of recall

Siiuuuuuuuu! Amazing video!

As of 10-26-2024 - I am not seeing bookmarking - anywhere. Still a Great video.

Hello, I am looking to setup a contact center and would like your advice. Could you let me know if you could provide a consulting service?

Hello, thank you for your video! My only issue is that we are not getting voicemails under the group channel. do you know how to fix this issue?

How can we. Migrate from webex to teams. Is there any tool for that

I have a Cisco desk, and according to Cisco, it’s not compatible. There’s so many reasons I dislike Cisco, and how they have retired. Good devices is absurd. The reason they did it? Was the force companies to buy a new equipment. Well, my company won’t do that now because of how they failed to make equipment backwards compatible. The equipment runs fine with Cisco Webex, but I refuse to believe it’s a hardware compatibility issue. It’s a money issue.

This is amazing, What other features are not yet shown in the Teams Telephony GUI? They need to hurry up and put it in the GUI.

Thanks very useful always new features to be aware of

Thank you very much for taking the time to do this video. I found very informative especially on how to bookmark prompts.

Full Video: ruclips.net/video/EuBlAsIukPE/видео.htmlsi=lFM0aRiIsLdeKJkK

Super cool and relexing videos :) 5* 🤩🤩🤩

Great informative video.

For questions about this video, please join our free Community here: groups.google.com/g/collaborationsimplified Your question may have already been answered or you can start a new conversation to ask our experts.

They really need to add a native solution for scheduling agents in the call queue. That's what's missing here. Other than the fact that it's October 2024 and the app is still in public beta :)

The live Q/A session for this video has been scheduled. Find out more here: ruclips.net/user/livevz3xL-7b4PY?si=3nuMkCri0rQ6ZDDm

Great walkthrough and explanation. Thank you!

I realize I'm late to this party, excellent video, but is there a way to test your best practice of adding the ECB number without having to actually call 911?

Excellent video!

For questions about this video, please join our free Community here: groups.google.com/g/collaborationsimplified Your question may have already been answered or you can start a new conversation to ask our experts.

We are having alot of problems with presence and delivering calls to call queues in environments where staff are not sitting at computers 100% of the time ...going from a static always available phone system to an invisible dynamic solution seems to be overlooked - a simple google search will show you customers having this peoblem

if we use operator connect with the Pay as you go calling plan, does the operator charge us for outgoing calls or does it do Microsoft?

Hi, I’m in the same situation than you I lived Cisco and my Deskpro is the best, in my new company we have Microsoft teams, I’m trying to install but I need admin privileges, the admin for the company say me that teams room is identity rooms that the people can use and can confuse my collegues when they try to schedule it, are there any way to your room are not published or cannot be available for anyone less me? Or another way to include with out admin permisions jejeje. Many thanks in advance. Regards

Not able to make outbound call with AA, and i am not able to assign location id to the voice app number, can you help please?

Great work as always mate. I did have some queries around licensing though and would appreciate some assistance. Lets say if we have 5 agents who need to use Queues app, would each of those 5 agents each need a Teams Premium license if they have to use the Queues app? Also, is the supervisor added in as a Forced Authorization user in your demo video? Lastly, is there a limit on call concurrency i.e the number of calls a call queue can handle using the Queues app at any given time (simultaneous calls)?

I'm receiving an error indicating that I can't assign calling plans to my resource account. Has something changed with licensing in the 10 months since this video was posted?

How can we get the access to app, I'm not able to find it in the app search list, i would be great if you can show the process to add the app in to teams.

i created a bot to get data from power automate. Queries are processing but all of sudden i encountered with this error. Please guide me how to fix this. Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1K5fPrGJJqIjyMmvY-ZJ5DwFM9_7gxpst3k72CXeZWcUQlPveUg2Qj_7dmise6JlX2_SYEkroO2XZUhX_cawdCEls6XLFu2NuBe-FDW_xKRxOoNXuc0R7F-Uvqpax5kmk. Time (UTC): 9/4/2024 6:05:40 AM.