Ring Smart Alerts (Rich Notifications) - A Really Useful Feature
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- Опубликовано: 2 авг 2024
- Ring have recently released a new feature called 'smart alerts' or 'rich notifications', which basically sends an image (snapshot capture) alongside any alerts it sends out.
So if someone clicks your Ring doorbell, you'll see an image of that person.
If your Ring camera (and doorbell) detects motion, you'll also see an image of the person/event that triggered that motion.
This works in both Apple (who supported rich notifications from iOS10, in 2016) and Android too.
#RingSmartAlerts #RingRichNotifications 
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How do I turn it on for all of the other family members who aren't the primary account using the ring app? I'm the ony one that can see it in my ring app as I'm the primary
Good question - it looks like right now, this isn't possible. Shared accounts don't have access to the feature (which is disappointing as my wife is setup via shared access). Ring are apparently looking at ways of changing this though.
Until then, though, Ring have said that people can login to the same (primary) account on different phones. Shared accounts were originally more designed for sharing access with friends and neighbors, which is apparently why this feature originally wasn't rolled out to them.
Just share the same account
This was so helpful! Amazing content!!!
The ring sensors sends an email immediately to the user but at this time does not send a text message to the user's phone. The problem with this is the user may have his/her phone 24/7 but not read the email alert until hours later. It would be much better if there were text alerts in addition to the conventional Ring email alert.
The problem with RING's water/freeze sensor is the alert is via email, not a text message to my phone. Frozen pipes are a concern up here in Alaska. So I went with a pp-Code sensor which has 3 distinct advantages: 1) The user can specify the threshold for temperatures, for example, send an alert if the temperature is above 70F or below 50F. 2) Text alerts whenever the threshold is exceeded. 3) The user can remotely look at hourly logs to see the exact temperature and trends for example 65F,62F,59F,55F 50F...etc.
Your choice (of going with a ppCode sensor) definitely makes sense. It is a flaw with Ring's one, I agree.
I have 2 ring cameras in the front of the house on each end facing the front both cameras cover the front yard just different side how come I only get one notification on one camera for a motion then there’s time the other camera notifies me and the other doesn’t
I have new ring camera everything working wifi/full battery echt but not getting any alerts to my phone what am I doing wrong have all set on my phone correctly ithink
Just wondering if there is a way to get louder or an alarm type motion notification? I'm worried that when I'm sleeping a standard notification won't wake me up
Some people setup Amazon routines within the Alexa app. They set the trigger as motion or doorbell events, and then their actions increase the volume to 10 (on an Echo device) and also play a song or sound. This can be a good approach, albeit it's a bit of a hack and you will need an Echo for it
@Smart Home Point thanks for the reply. Yes I was thinking of doing this and probably my best option. I just wish Ring on their app would make a setting you could turn on to get alarm type notifications on your phone.
I can't follow your tutorial. You're going through it as if everyone understands where everything is in this app. For example, you said, go into your ring dorbell. Then you changed screens several times but didn't tell us what youre doing, then you pointed to a new feature then suddenly your in rich notifications. I couldn't see how you accessed that.
Do you know if rich notifications use more battery usage?
It uses slightly more yes, and so setting its frequency to 1 or 3 minutes is better than ever 30 seconds. But in reality, video recordings drain the battery a lot more than snapshot captures.
You’re an angel. Thank you for your quick reply. Love your channel!
Thanks and no problem 🙂
Hi there I was wondering how we can turn it off rich notifications if we are shared users. I started receiving them this morning.
Hello, you can turn this off for each device under Device Settings -> Notification Settings. However this can't only be disabled for shared users - it's either a case of disabling it for all users, or keeping it enabled for all users (unfortunately).
I use to get them and all a sudden I can't get them doesn't even give me the option any more
I still get the option under Settings then New Features, but it's also worth checking under Motion Settings of each service.
Mine is doing the same thing I stopped getting mine a few days ago and don’t have the option to turn them back on. Can you let me know if you resolve issues thanks.
@@ericlong3792 I'm going to call them tomorrow
@@lonestar2107 same here did your just recently quit working also?
@@ericlong3792 yeah just out of no where it just stopped and the option for it is gone . I read it's only for if you pay the monthly premium and I do so not sure what happened
My rich notifications is on but it doesn’t show me the snapshot. Do you know how to fix that
I’m having the same problem. It was working since I bought but for some reason it just stopped a couple days ago.
Hello, it looks like this is a known issue that Ring is investigating: status.ring.com/incidents/v4sj314zxtg6
I had this and was brilliant, think it's updated... And the rich notifications are turned on... But no thumb nail is there.... Any suggestions..?
Facing the same issue too. So annoying. If it doesn't get resolved I'm not going to renew my membership
@@bengaligangsta tbh I've seen alot of comments about delays on getting live view up, answering the doorbell..m by the time I've done it.. they have gone etc 🤦
Hello, it looks like this is a known issue that Ring is investigating: status.ring.com/incidents/v4sj314zxtg6
@@SmartHomePoint oh that's brilliant. Thanks alot for that
This requires a subscription?
Yes it unfortunately does require the Protect plan
Is this app broken? Mine no longer does these smart notifications.
Yes unfortunately it's been broken on battery devices for 11 days now. You can check Ring's update here: status.ring.com/incidents/v4sj314zxtg6
@@SmartHomePoint cheers mate
No worries 🙂
What is the snapshot for
It takes a low res picture every 30 seconds or 1 minute, and helps to fill in the timeline. In other words, you can get a quick look at what your camera sees without a full recording being done.
@@SmartHomePoint ok thx
Ok one more question, which setting do you recommend setting to prevent from having to charge the battery so frequently. I have it on periodically.
@@rachellsmith9517 in this case, less is best. In other words, every 3 minute would probably be better. 1 minute might also be okay, although I would avoid every 30 seconds. As Ring's help pages says: "Note: Increasing the snapshot frequency on a battery-operated device will reduce battery life."